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Cornerstone Development

<div>
 
 
 job Summary:
 
 
 
 
 
 
 We are seeking a Sales Supervisor to play a hybrid role across direct and indirect sales activities, supporting deal closure, guiding clients throughout the sales life cycle, and strengthening broker and internal collaboration. This role does not include team management; however, the Sales Supervisor is expected to provide situational coaching and share best practices with peers while achieving a higher individual sales target than Property and Senior Property Consultants. career@cornerstonedv.com
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 
 <li>
 Manage and develop relationships with brokers and sales partners.
 </li>
 
 <li>
 Conduct broker orientations, project presentations, and follow-ups.
 </li>
 
 <li>
 Engage directly with clients through meetings, presentations, and negotiations.
 </li>
 
 <li>
 Drive deal closure, including coordination of offers, discounts, and approvals.
 </li>
 
 <li>
 Update and maintain accurate CRM records for all client interactions.
 </li>
 
 <li>
 Support reservation, documentation, and post-sale coordination when needed.
 </li>
 
 <li>
 Provide on-the-spot coaching and share sales best practices with peers.
 </li>
 
 <li>
 Coordinate closely with Finance, Marketing, Sales Operations, Contracts, and other internal teams.
 </li>
 
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 
 <li>
 4&ndash;5 years of experience in real estate sales or a similar sales-driven environment.
 </li>
 
 <li>
 University graduate (Business, Marketing, or related field preferred).
 </li>
 
 <li>
 Post graduate study as Sales Diploma is preferable.
 </li>
 
 <li>
 Strong negotiation, presentation, and client management skills.
 </li>
 
 <li>
 Proven ability to achieve and exceed individual sales targets.
 </li>
 
 <li>
 Collaborative mindset with the ability to coach and influence peers.
 </li>
 
 </ul>
 
 
 
 
 career@cornerstonedv.com
 
</div>

Sales Supervisor

Jotun

<div>
 
 Jotun Egypt is looking for a Sales Support Supervisor to lead and support the Decorative Customer Service team. In this role you will ensure outstanding customer service through effective coordination, follow-up, and continuous improvement.
 
 
 
 
 
 This role is based at our head office in New Cairo and will report to the Customer Service Manager.
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Guide the Decorative Customer Service team members to ensure a competent and engaged workforce that meets current and future business needs.
 </li>
 <li>
 Provide supervision, support, and guidance to the team to ensure smooth daily operations and achievement of departmental and organizational objectives.
 </li>
 <li>
 Manage and support the complete order-handling process&mdash;including order entry, invoicing, and coordination with internal stakeholders, suppliers, and customers&mdash;to ensure accuracy and timely execution.
 </li>
 <li>
 Monitor daily demand received orders and collaborate with Supply Chain, Production Planning, Warehouse, and Distribution teams to secure product availability, enhance delivery performance, and analyze monthly lead times in line with internal service-level agreements.
 </li>
 <li>
 Extract, analyze, and communicate periodic operational reports to management and relevant stakeholders, providing clear visibility on order status, performance trends, and expected delivery timelines.
 </li>
 <li>
 Maintain high levels of internal and external customer satisfaction by resolving service complaints and managing Returned Material Authorization (RMA) cases, ensuring timely and effective issue resolution.
 </li>
 </ul>
 
 
 
 
 
 
 
 WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
 
 
 
 
 
 
 
 What we look for:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 </li>
 <li>
 5&ndash;7 years of professional experience.
 </li>
 <li>
 Must be able to communicate fluently in English &amp; Arabic.
 </li>
 <li>
 Strong understanding of supply chain and industrial operations. Proficiency in Excel, order handling, and analysis is a must.
 </li>
 </ul>
 
 
 
 
 
 POSITION INFORMATION
 
 
 
 
 
 
 
 Company:
 
 
 
 El-Mohandes Jotun S.A.E.
 
 
 
 
 
 
 Contract Type:
 
 
 
 Fixed Term (Fixed Term)
 
 
 
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 
 
 
 
 CLOSING DATE (dd.mm.yyyy):
 
 
 
 28.03.2026
 
 
 
 
 
 WHO WE ARE
 
 
 
 
 
 Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
 
 
 
 
 
 
 
 
 El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun&rsquo;s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.
 
 
 
 
 
 
 
 
 Visit our Career Page to know more about life at Jotun.
 
</div>

Sales Support Supervisor

Coca-Cola HBC

<div>
 
 
 ABOUT YOUR NEW JOB
 
 
 
 
 
 <ul>
 <li>
 As a Telesales Supervisor you will be responsible for ensuring the service of home delivery customers by achieving planned successful visits, training the team and implementing the home delivery plan according to the set plan. You will be responsible for monitoring team performance, providing coaching and training, implementing strategies to maximize sales potential, and ensuring that the team adheres to company policies and sales protocols.
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW JOB RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Holds a morning meeting to discuss the performance indicators for the month (daily).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Performs the verification of the sales targets from the day before the monthly target to date.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Discusses the visits that survived the planned visits to reach the increase in the percentage of visits required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Reviews the performance of his team and works to improve performance at least once a week.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends a weekly report on the performance measurement indicators to his team to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow up and makes sure that all orders are entered into the system and solve any problems related to it.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Determine the planned uniforms, enter them into the system and modify them every first month according to work requirements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up on incoming and outgoing calls from customers while making sure that the average calls are achieved during the day.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 It follows up on the delivery of orders with the supply department and solves the problems of delivery timings with customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow-up coordinators within the branches in the Supply Department in case of non-closure (exchanges that have not been closed - orders that have not come out of the branch).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Evaluates the performance of his delegates by listening to calls with customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 It follows up the cessation of the systems of the call center for unknown reasons and corrects them with the management of systems and finds quick solutions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up with the private markets team for financially oversold clients and solves the problem with the financial department.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up (attendance and departure - rest times - delay - etc...) for his team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up the system of the call center with the systems department of the company and the external company.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow up on the problems of malfunctions of the Post mix machines and sends them to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 It follows up on Post mix customers' orders and solves their financial problems.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follows up on McDonald's sales and orders daily and supplies of products from factories in case the products are not available.
 </li>
 </ul>
 
 
 
 
 
 Your daily and weekly reports:
 
 
 
 
 
 <ul>
 <li>
 Prepares and sends a report showing orders against delivery and sends it to the team to ensure that orders are delivered.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Shares daily and monthly sales reports in the branch to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepares and sends a report of non-buying customers every 15 days.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepares and sends a report evaluating the overall performance indicators to the Tele-sales delegates for the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepares and sends a report of unavailable products daily and orders that have not been uploaded to the system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop report stating the sales of new products.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop report on hearing team calls and performance during the call.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop sales report of the post mix and sends it to the direct manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop detailed report for each delegate on the actual and realized visits to each delegate and discusses them in the weekly meeting.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends reports of financially discontinued customers daily to manage the private markets to solve the problem.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends customers who want new contracts to manage private markets and follow up on the implementation of contracts.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sends a total statement of the investigators during the month (outgoing calls - incoming - most requested customers - etc....)
 </li>
 </ul>
 
 
 
 
 
 ARE THSES YOUR SECERET INGRIDENTS:
 
 
 
 
 
 <ul>
 <li>
 Education Required: Bachelor&rsquo;s degree in business or equivalent education.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 +6 years of work experience in Sales.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 FMCG background is a must.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Leadership skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Planning, organizing &amp; time management skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 High analytical skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Technical Requirements: - MS Office, MS Excel - Intermediate, MS Word and Power Point.
 </li>
 </ul>
 
 
 
 
 
 HOW WE WILL SUPPORT YOU:
 
 
 
 
 
 <ul>
 <li>
 You&rsquo;ll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Competitive remuneration and social package
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 
 
 <ul>
 <li>
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP."
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 </li>
 </ul>
 
 
 
</div>

Telesales Supervisor

Kraft Heinz

<div>
 
 Job Description
 
 
 
 The Kraft Heinz company is looking for an Export Supervisor who will be responsible for handling the export process for Egypt and other factories globally. The successful candidate will be responsible for managing the entire export process, ensuring timely and efficient delivery of our products to international markets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and introduce the monthly export forecast, providing visibility to freight forwarders and shipping lines.
 </li>
 <li>
 Collaborate with procurement to prepare lane pricing and mitigate budget risks.
 </li>
 <li>
 Engage in discussions with demand and supply teams to ensure alignment and effective planning.
 </li>
 <li>
 Develop and implement the actual monthly export loading plan.
 </li>
 <li>
 Coordinate cross-booking exports (trade) from all factories worldwide to our destinations.
 </li>
 <li>
 Communicate effectively with documentation and customs teams to ensure compliance with regulatory requirements.
 </li>
 <li>
 Review and execute letters of credit (LCs) with finance.
 </li>
 <li>
 Manage air freight shipments and exports from all sources.
 </li>
 <li>
 Handle finished goods importation from all sources.
 </li>
 <li>
 Respond to forwarder and affiliate requests in a timely and professional manner.
 </li>
 <li>
 Conduct pre-loading inspections for export shipments.
 </li>
 <li>
 Facilitate internal communications with warehouse teams.
 </li>
 <li>
 Develop and implement testing and sampling protocols for special orders.
 </li>
 <li>
 Prepare and report all export figures, including key performance indicators (KPIs).
 </li>
 <li>
 Collaborate with quality departments to resolve customer claims.
 </li>
 <li>
 Coordinate with sales teams to prioritize shipments and meet customer needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in business or a relevant education.
 </li>
 <li>
 Minimum 3 years of experience in a similar role, preferably in export management
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 Location(s)
 
 
 El Tagamoa El Khames Commercial Office
 
 
 
 Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 
 
 .
 
</div>

Exports Supervisor - Africa & Trading

INSHARO - HR & Talent

<div>
 
 
 Job Overview:
 
 &nbsp;We are seeking a detail-oriented, proactive, and skilled professional to join our team as a&nbsp;Remote Store Operations Supervisor.
 
 
 This role combines responsibilities for remote sales, CCTV monitoring, and operational oversight of store activities. The ideal candidate will work closely with store managers, sales representatives, and the business team to ensure efficient security monitoring and operational excellence. Strong English communication and follow-up skills are essential.
 
 
 This is a remote position based in Cairo, Egypt. Candidates must have access to a private workspace, a reliable computer system, and high-speed internet. This position requires active monitoring, sales, making it essential to participate in the full eight-hour meeting, share your screen, and keep your camera on during working hours. These measures are necessary to ensure effective monitoring of the stores and to confirm consistent engagement, as the role demands continuous focus throughout the day.;
 
 
 https://pharaohstore.com/
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 -Sales &amp; Customer Interaction
 
 <ul>
 <li>
 Collaborate with in-store staff in the USA to assist customers and promote products.
 </li>
 <li>
 Provide recommendations on vaping devices, e-liquids, and accessories to drive sales.
 </li>
 <li>
 Stay updated on industry trends, regulations, and new product launches.
 </li>
 <li>
 Create a welcoming and positive shopping experience for customers.
 </li>
 <li>
 Relay customer feedback, complaints, and concerns to management promptly.
 </li>
 </ul>
 
 -Remote CCTV Monitoring &amp; Security Oversight:
 
 <ul>
 <li>
 Monitor live CCTV feeds to ensure the safety and security of the premises.
 </li>
 <li>
 Identify and report suspicious activities, potential threats, or operational irregularities in real-time.
 </li>
 <li>
 Analyze footage for customer interactions, store compliance, and performance improvements.
 </li>
 <li>
 Maintain logs and reports for review by the management team.
 </li>
 <li>
 Coordinate with technical teams to ensure CCTV equipment remains functional.
 </li>
 </ul>
 
 -Operational Support and Administrative Support:
 
 <ul>
 <li>
 Support store managers in monitoring daily operations and ensuring smooth workflows.
 </li>
 <li>
 Keep up with Trello updates to ensure efficient task execution.
 </li>
 <li>
 Maintain detailed documentation of sales, customer interactions, and store feedback.
 </li>
 <li>
 Conduct store audits and ensure compliance with company policies and procedures.
 </li>
 <li>
 Provide actionable feedback on upselling techniques and customer engagement strategies.
 </li>
 <li>
 Participate in strategy meetings to discuss operational and security enhancements.
 </li>
 </ul>
 
 -Team Support &amp; Hiring:
 
 <ul>
 <li>
 Assist in the hiring process, including conducting second interviews for new team members.
 </li>
 <li>
 Provide coverage during emergencies such as callouts.
 </li>
 <li>
 Support training efforts by sharing best practices and improvement insights.
 </li>
 <li>
 Participate in strategy meetings to enhance operational efficiency and security measures.
 </li>
 </ul>
 
 -Employee-Specific Responsibilities
 
 <ul>
 <li>
 Customer Interaction
 </li>
 <li>
 Create a welcoming and positive environment for customers.
 </li>
 <li>
 Relay customer complaints and concerns to management promptly.
 </li>
 </ul>
 
 -Task Execution
 
 <ul>
 <li>
 Accurately handle money and provide detailed sales reports.
 </li>
 </ul>
 
 -Goal Achievement
 
 <ul>
 <li>
 Collaborate effectively to meet sales targets.
 </li>
 <li>
 Execute assigned tasks with accuracy and professionalism.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 2-4 years of experience in store operations, CCTV monitoring, security operations, and sales
 </li>
 <li>
 or a related field.
 </li>
 <li>
 Fluent in English with excellent verbal and written communication skills.
 </li>
 <li>
 Stable, high-speed internet connection for uninterrupted operations.
 </li>
 <li>
 Exceptional follow-up and analytical skills to ensure continuous improvement in-store performance.
 </li>
 <li>
 Strong organizational and multitasking abilities, with an eye for detail and efficiency.
 </li>
 <li>
 Proven experience in managing teams, particularly in retail or operational settings.
 </li>
 <li>
 Solid understanding of inventory management, financial operations, and compliance requirements.
 </li>
 <li>
 Ability to adapt quickly to a dynamic and fast-paced work environment.
 </li>
 <li>
 A proactive approach to problem-solving and continuous process improvement.
 </li>
 <li>
 Leadership and team-building capabilities to motivate and guide staff effectively.
 </li>
 <li>
 Analytical mindset with a focus on optimizing operational processes and performance.
 </li>
 <li>
 Exceptional communication and interpersonal skills, fostering strong relationships with team members, customers, and management.
 </li>
 <li>
 Ability to work under pressure and prioritize tasks while maintaining high standards of operation.
 </li>
 <li>
 Flexibility to work across different time zones to accommodate clients and team members globally.
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 Cairo / Egypt
 
 
 
 Budget: Gross Net Salary:
 
 $300 + Commission up to $200
 
 
 
 Working Hours:
 
 Alabama Time:&nbsp;12 PM &ndash; 8 PM (includes 1-hour break), Monday&ndash;Friday; Saturday: 4-hour shift.
 
 
 Egypt Time:&nbsp;8 PM &ndash; 4 AM (includes 1-hour break), Monday&ndash;Friday; Saturday: 4-hour shift.
 
 
 
 Job Types:
 
 Full-time, Contract
 
 
 
 Contract length:
 
 12 months
 
</div>

Store Operations Supervisor

Hilton

<div>
 A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind.
 
 
 
 What will I be doing?
 
 
 
 As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist the Purchasing Manager with the purchasing of all goods and equipment required by the hotel
 </li>
 <li>
 Supervise the purchase of correct goods and materials at a competitive price and proper quantities/volumes
 </li>
 <li>
 Assist the Purchasing Manager with regularly report on goods purchased and inventory levels to allow for more effective future purchasing
 </li>
 <li>
 Report all monthly savings to the hotel Team
 </li>
 <li>
 Work with hotel management to improve the purchasing process as a way to reduce waste and improve profitability
 </li>
 <li>
 Maintain good communication and working relationships with all hotel areas
 </li>
 <li>
 Attend finance meetings, as required
 </li>
 <li>
 Act in accordance with fire, health and safety regulations and follow the correct procedures when required
 </li>
 <li>
 Serve your role and Team in an environmentally-conscience manner
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Purchasing Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a high volume Accounts function
 </li>
 <li>
 Computer literate, with good Microsoft Excel skills
 </li>
 <li>
 Good time management and organisation skills
 </li>
 <li>
 Passion for providing an exceptional customer service experience
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience with the Birchstreet and the PeopleSoft system
 </li>
 <li>
 Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Supply Management, Procurement, Purchasing, and Receiving
</div>

Purchasing Supervisor

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175994
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Deputy Sales Manager is responsible for maintaining high service levels and customer satisfaction in sales departments through effective day-to-day management. This role involves promoting the IKEA Concept and working closely with customers to meet their needs, driving sales, and maintaining competitive market awareness. The Deputy Sales Manager leads, inspires, and develops the sales team, optimizes sales and profits, and ensures strategic objectives are met. The role also focuses on people development, empowering team members, and fostering a positive work environment that upholds the IKEA culture and values.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Commercial
 
 
 <ul>
 <li>
 Meet the needs of customers by understanding their requirements and developing effective working relationships, establishing trust and confidence.
 </li>
 <li>
 Determine customer requirements and assist them in ordering and advising on new or reserved items.
 </li>
 <li>
 Follow up on quotations to convert them into actual sales.
 </li>
 <li>
 Provide the highest level of customer service and promote sales by spotting opportunities and offering solutions.
 </li>
 <li>
 Suggest sales improvements to the supervisor, identifying slow-moving items and suggesting sales actions.
 </li>
 <li>
 Maintain product displays as per company merchandising methods.
 </li>
 <li>
 Stay aware of local market developments and make market visits to maintain competitive advantage.
 </li>
 <li>
 Keep updated on product range changes and inform the Sales Manager of customer feedback on products.
 
 
 </li>
 </ul>
 Operations
 
 
 <ul>
 <li>
 Lead, inspire, and motivate the sales team to optimize sales and profits.
 </li>
 <li>
 Ensure store maintains 'In Shape as New' standards.
 </li>
 <li>
 Implement store's commercial activities and business plan.
 </li>
 <li>
 Define objectives for continuous evaluation and follow-up.
 </li>
 <li>
 Contribute to the store's commercial team efforts.
 </li>
 <li>
 Develop and implement strategic plans based on business priorities and local market needs.
 </li>
 <li>
 Prepare annual departmental budget and ensure expenses remain within guidelines.
 </li>
 <li>
 Establish annual and monthly sales and profit objectives.
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Develop team members and ensure their training on the IKEA Concept and key guidelines.
 </li>
 <li>
 Empower, support, and coach sales coworkers to enhance performance and growth.
 </li>
 <li>
 Actively develop successors to meet store succession needs.
 </li>
 <li>
 Promote an environment where the IKEA culture and diversity are valued, ensuring the store is a great place to work.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strategic Planning and Analytical Skills
 </li>
 <li>
 Effective Communication Skills
 </li>
 <li>
 Leadership Skills
 </li>
 <li>
 Excellent command of English language, Arabic preferred
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 University degree required.
 </li>
 <li>
 3-5 years experience in the Home Furnishings business.
 </li>
 <li>
 Minimum 3 years relevant management experience.
 </li>
 <li>
 Proficient in MS Office applications and strategic planning.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
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