sales account manager

sales executive

sales manager

warehouse supervisor

after sales supervisor

sales supervisor

Kasrawy Group Careers

<div>
 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and supervise the after-sales service department, including technicians and service advisors
 </li>
 <li>
 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
 </li>
 <li>
 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
 </li>
 <li>
 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
 </li>
 <li>
 Develop and implement strategies to increase after-sales service revenue and profitability
 </li>
 <li>
 Conduct regular training and performance evaluations for the after-sales team
 </li>
 <li>
 Collaborate with other departments to improve overall customer experience and satisfaction
 </li>
 <li>
 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
 </li>
 <li>
 Handle escalated customer complaints and provide appropriate solutions
 </li>
 <li>
 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Knowledge of automotive service and repair processes
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Proficient in MS Office and other relevant software applications
 
 </li>
 </ul>
</div>

After Sales Supervisor

Nawah Scientific

<div>
 
 Job Brief
 
 
 
 We're looking for "
 
 Sales Supervisor
 
 " who will responsible for leading the sales team to achieve targets while maintaining strong client relationships and developing team capabilities.
 
 
 
 Job Description
 
 
 
 
 Sales Execution &amp; Target Achievement
 
 
 
 <ul>
 <li>
 Ensure the team meets monthly and quarterly sales targets through daily activity monitoring.
 </li>
 <li>
 Implement company sales strategies and suggest improvements based on field experience.
 </li>
 <li>
 Analyze pipeline data to identify risks and opportunities for target achievement.
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Oversee the team's management ensuring high satisfaction and retention.
 </li>
 <li>
 Resolve escalated client issues to preserve important relationships.
 </li>
 <li>
 Represent Nawah at industry events to support business development.
 
 
 </li>
 </ul>
 
 Contract Negotiation &amp; Account Growth
 
 
 
 <ul>
 <li>
 Review and coordinate with the management to approve significant client agreements and pricing proposals.
 </li>
 <li>
 Guide the team in developing account growth strategies for key clients.
 </li>
 <li>
 Standardize best practices for contract negotiations across the team.
 
 
 </li>
 </ul>
 
 Market Intelligence &amp; Performance Reporting
 
 
 
 <ul>
 <li>
 Gather and communicate market trends and competitor activities, sharing key insights with the marketing team to support marketing tactics and campaigns.
 </li>
 <li>
 Prepare detailed performance reports highlighting team achievements and challenges.
 </li>
 <li>
 Share actionable insights with management for decision-making.
 
 
 </li>
 </ul>
 
 Team Supervision &amp; Development
 
 
 
 <ul>
 <li>
 Conduct weekly meeting and coaching sessions to improve individual and team performance.
 </li>
 <li>
 Follow up training on sales techniques and product knowledge.
 </li>
 <li>
 Participate in hiring decisions and onboard new sales team members.
 </li>
 <li>
 Motivate the team through recognition and constructive feedback.
 </li>
 <li>
 Resolve conflicts and foster collaborative problem-solving.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Must-have
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any of the following: Biotechnology, Science, Agriculture, Pharmacy or a related scientific field.
 </li>
 <li>
 +5 years of experience in sales, business development, or account management.
 </li>
 <li>
 2:3 years in a supervisory or team leadership role in a Pharmaceutical, Scientific research or Biotechnology Research.
 </li>
 <li>
 Proven record ability to meet and exceed sales targets and KPIs.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to convey ideas clearly in both written and verbal form.
 </li>
 <li>
 Hands on experience with MS Office.
 </li>
 <li>
 Excellent command of both written and spoken in English.
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Sales Training, workshop attendance, graduation projects, conference attendance/presentation.
 </li>
 <li>
 Knowledge of scientific terminology, lab operations, or research workflows.
 </li>
 <li>
 Familiarity with data collection methods, statistical analysis.
 </li>
 <li>
 Familiarity with using CRM systems.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Work with a supportive and energetic team in a dynamic research environment that fosters collaboration and innovation.
 </li>
 <li>
 Enjoy annual salary increases and additional benefits based on your performance and contribution.
 </li>
 <li>
 Receive an annual family bonus as a token of appreciation for your loyalty and commitment to the company.
 </li>
 <li>
 Earn a great quarterly incentive for achieving your goals and exceeding expectations.
 </li>
 <li>
 Benefit from comprehensive social and medical insurance coverage for you.
 </li>
 <li>
 Participate in an annual cycle meeting to review your progress and plan your future development.
 </li>
 </ul>
</div>

Sales Supervisor - LS

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Location:
 
 Red Sea, Egypt
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
</div>

Sales Supervisor – (Red Sea)

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, committed to transforming real estate dreams into rewarding realities. Offering extensive expertise, the company provides clients with access to a wide array of projects designed to fit diverse needs and budgets. Known for its high standards of service and collaborative team culture, The Address Investments prioritizes trust, client satisfaction, and a tailored approach to ensure the best property deals. With a well-trained team and strong relationships with developers, the company is recognized as a trendsetter in the real estate market.
 
 
 
 
 
 
 Role Description
 
 
 
 The Address Investments is seeking a dedicated Real Estate Sales Supervisor for a full-time, on-site role based in Cairo. The selected individual will oversee sales operations, manage and motivate a sales team, ensure excellent customer service, and maintain relationships with clients and developers. Additional responsibilities include setting sales targets, monitoring performance, and providing strategic guidance to optimize sales outcomes.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong knowledge of Real Estate principles, Real Property, and market trends
 </li>
 <li>
 Proven experience in Sales and providing excellent Customer Service
 </li>
 <li>
 Proficiency in team leadership, setting goals, and managing sales strategies
 </li>
 <li>
 Strong organizational, negotiation, and communication skills
 </li>
 <li>
 Ability to monitor team performance and foster a collaborative work environment
 </li>
 <li>
 Proficiency in CRM tools and sales performance software is a plus
 </li>
 </ul>
</div>

Real Estate Sales Supervisor

Menassat Developments

<div>
 
 
 Menassat Developments
 
 is expanding and looking for talented, motivated, and passionate sales individuals to join ,who can consult and sell properties directly to clients based on their needs and requirements.
 
 
 
 
 
 
 We Are Hiring
 
 
 <ul>
 <li>
 Property Consultant
 </li>
 <li>
 Senior Property Consultants
 </li>
 <li>
 Sales Supervisor
 
 
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 &bull; 3-6 years of experience in
 
 Real estate
 
 
 
 &bull; Experience in direct and indirect sales
 
 
 
 
 
 
 
 
 - Location: New Cairo
 
 
 
 
 
 - kindly send your resume on
 
 
 Email : h.hammad@menassat-eg.com
 
</div>

Senior Property Consultant & Supervisor PC

Nestlé

<div>
 
 Position: Manager, Associate Manager, Sales Supervisor (RedSea)
 
 
 
 
 Company: Nestl&eacute;
 
 
 
 
 Location: RedSea - Egypt
 
 
 
 
 Job Summary
 
 :
 
 
 The Sales Supervisor is responsible for overseeing the daily operations of the sales team, ensuring targets are met, and maintaining high levels of customer satisfaction. This role involves leading, coaching, and motivating team members to achieve sales goals and improve performance.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Leadership and Management: Leading and managing a sales team to achieve and exceed sales targets.
 </li>
 <li>
 Sales Strategy Development: Developing effective sales strategies and fostering a high-performance sales environment.
 </li>
 <li>
 Team Development: Recruiting, training, mentoring, and coaching sales staff.
 </li>
 <li>
 Data Analysis: Analyzing sales data and market trends to inform decision-making.
 </li>
 <li>
 Communication: Ensuring effective communication between upper management and the sales team.
 </li>
 <li>
 Customer Relationship Management: Handling customer relationships and resolving issues.
 </li>
 <li>
 Sales Monitoring: Monitoring sales pipelines and forecasts.
 </li>
 <li>
 Collaboration: Collaborating with other departments, such as marketing, to drive sales initiatives.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Education: A bachelor&rsquo;s degree in business administration, Sales, Marketing, or a related field.
 </li>
 <li>
 Experience: Proven experience in sales leadership roles min 2 years.
 </li>
 <li>
 Skills: Strong leadership, communication, analytical, and problem-solving skills a. ability to work in fast-paced environments and adapt to industry changes is also important.
 </li>
 <li>
 Overall, a sales Supervisor acts as an intermediary between management and the sales team, implementing policies, motivating staff
 </li>
 <li>
 Resident in Redsea
 </li>
 </ul>
</div>

Associate Manager, Sales

Chalhoub Group

<div>
 
 Who we
 
 
 are
 
 
 
 We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
 
 
 To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub, creativity is a team effort! Working as a Store Supervisor of Faces you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand&rsquo;s guidelines and store processes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 </li>
 <li>
 Think hybrid by leveraging all type of point of sales online and offline.
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions
 </li>
 <li>
 Identify, recruit, develop and retain strong talents
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 </li>
 </ul>
 
 Customer Experience
 
 
 
 <ul>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
 <li>
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 Experience managing a medium sized team within the retail industry is required
 </li>
 <li>
 Excellent communication skills in English and Arabic, with a proven ability to manage and influence diverse stakeholders.
 </li>
 <li>
 Analytical mindset capable of translating KPIs into actionable business improvements.
 </li>
 <li>
 Skilled in conflict resolution and navigating complex challenges with a solution-oriented approach.
 </li>
 <li>
 Agile professional who thrives under pressure and adapts quickly to changing priorities.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - Faces - Cairo, Egypt

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