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senior quality assurance engineer

senior security engineer

Ultahost, inc

<div><div>UltaHost is looking for a Senior Internal Security &amp; Security Operations Engineer to take ownership of internal security and help strengthen the protection of our workforce, identities, systems, and day-to-day operations.</div><div></div><div> 
This is a senior, hands-on technical role with responsibility across Identity &amp; Access Management (IAM), internal security, security monitoring, SOC operations, and incident response. The position requires someone who can combine strong technical security expertise with a structured and operational approach to access control, monitoring, investigation, and risk reduction.</div><div></div><div> 
You will be responsible for securing employee and contractor identities, privileged access, credentials, internal systems, endpoints, VPN and remote access, while ensuring that appropriate security controls are implemented and maintained throughout the account and access lifecycle.</div><div></div><div> 
A key part of the role will also involve actively monitoring security events and investigating suspicious activity across authentication systems, endpoints, internal applications, and cloud/SaaS environments. You will take an active role in identifying potential threats, investigating security incidents, collecting evidence, containing risks, coordinating remediation, and ensuring corrective actions are followed through to closure.</div><div></div><div> 
You will work closely with HR, IT, system owners, and other technical teams to improve access governance, strengthen internal security controls, enhance detection and response capabilities, and reduce security risks across UltaHost&rsquo;s internal environment.</div><div></div><div> 
We are looking for someone who is comfortable taking end-to-end ownership &mdash; from implementing preventive controls and improving security monitoring to investigating real incidents and driving security improvements across the organization.</div><div></div><div> 
What You&rsquo;ll Own</div><div>
Identity, Access &amp; Credential Security</div><ul><li>
Design and maintain RBAC across departments, roles, and critical systems.</li><li>
Manage MFA, SSO, PAM, password vaults, API keys, SSH keys, recovery codes, and secrets.</li><li>
Own security controls around onboarding, role changes, temporary access, contractor access, and offboarding.</li><li>
Identify and remove shared, dormant, unnecessary, and excessively privileged accounts.</li><li>
Conduct regular access reviews and maintain approval and audit evidence.</li></ul><div>
Security Monitoring &amp; Incident Response</div><ul><li>
Monitor and investigate alerts from SIEM, EDR, IDS/IPS, authentication systems, cloud/SaaS platforms, internal applications, and endpoints.</li><li>
Investigate suspicious logins, compromised accounts, credential leaks, malware, privilege abuse, insider risk, and unauthorized access.</li><li>
Collect evidence, contain threats, coordinate recovery, and drive corrective actions through closure.</li><li>
Maintain detection rules, alert quality, incident records, escalation paths, and response playbooks.</li><li>
Lead internal security incidents and support infrastructure/product incidents involving identities or credentials.</li></ul><div>
Internal Systems &amp; Workforce Security</div><ul><li>
Define security requirements for laptops, VPN and remote access, email, code repositories, support platforms, finance tools, and administrative systems.</li><li>
Work closely with HR and IT on joiner/mover/leaver processes and internal security investigations.</li><li>
Support security awareness, phishing prevention, and secure handling of sensitive information and credentials.</li></ul><div>
What We&rsquo;re Looking For</div><ul><li>
5+ years of hands-on experience in internal security, IAM, SOC/security operations, incident response, IT security, or a closely related role.</li><li>
Practical experience with RBAC, MFA, SSO, PAM, identity providers, password management, account lifecycle management, and access auditing.</li><li>
Hands-on experience with SIEM, EDR, IDS/IPS, centralized logging, authentication logs, alert triage, and case management.</li><li>
Proven ability to investigate compromised accounts, malware, credential leaks, suspicious authentication activity, insider risk, and unauthorized access.</li><li>
Strong understanding of Linux access, SSH, VPN, endpoints, cloud/SaaS administration, email security, and remote-workforce security.</li><li>
Strong organizational skills and the ability to enforce security controls while collaborating with HR, IT, managers, and system owners.</li></ul><div>
Preferred Background</div><div>
Experience in web hosting, cloud infrastructure, data centers, SaaS, fintech, MSSP, or another distributed technology environment is highly valuable. Preferred certifications include Security+, CySA+, GCIH, SC-200, IAM/PAM vendor certifications, CISSP, or equivalent practical expertise. Certifications are a plus &mdash; hands-on experience matters more.</div><div></div><div> 
What Success Looks Like</div><div>
You will help us improve:</div><ul><li>
MFA and privileged-access coverage</li><li>
Joiner/mover/leaver security and access-removal speed</li><li>
Control of shared, dormant, and excessive access</li><li>
Alert response and incident-resolution times</li><li>
Access-review coverage and security evidence</li><li>
Internal security standards, procedures, and playbooks</li></ul><div>
Important</div><div>
We are not looking for a policy/compliance-only profile. The successful candidate must have real hands-on experience administering access controls, operating security tooling, investigating logs, and responding to security incidents.</div><div>
You will work closely with our second cybersecurity specialist, the Product &amp; Infrastructure Security Engineer, as well as DevOps, Network, Product, Engineering, Support, Abuse, HR, Finance, Legal, and executive management.</div><div>
If you enjoy taking ownership, building security controls, investigating real incidents, and improving security in a large-scale technology environment, we&rsquo;d like to hear from you.</div></div><div></div>

Internal Security & Security Operations Engineer

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 About Xebia
 
 
 
 
 Xebia
 
 is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in t
 
 echnology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization.
 
 In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses.
 
 
 Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centres across the
 
 US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific.
 
 
 
 Senior Java Back End Engineer
 
 
 
 Description
 
 
 
 As a senior Developer you will work in a cross-functional team with the Product Owner, Designers
 
 
 and engineers to co-develop the digital products,
 
 
 Our engineers contribute across the full technology stack, from database and DevOps
 
 
 infrastructure that supports continuous deployment, over native apps, to front end development
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Use Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance the client customer and employee experience
 </li>
 <li>
 Work with other team members to craft clear user stories, design tests for prototypes and products,and continuously deliver product enhancements
 </li>
 <li>
 Liaise with other teams within and outside the Digital unit to negotiate timelines,deliverables and dependencies
 </li>
 <li>
 Collaborate closely with Product Owners, Designers and team members to identify and socialize product and delivery risks
 </li>
 <li>
 Drive forward and role-model best practice engineering processes and Agile behavior and ensuring teams members follow suit
 </li>
 <li>
 Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines
 </li>
 <li>
 Own and drive best practice in terms of automation such as continuous integration and deployment
 
 
 </li>
 </ul>
 TYPICAL SKILLS &amp; BACKGROUND:
 
 
 <ul>
 <li>
 At least 8 years of software development experience with experience working in Agile teams
 </li>
 <li>
 Full stack engineer with a passion for mentoring other colleagues in the team
 </li>
 <li>
 Extensive experience of Java 7/8, Java EE, Spring framework including Spring Boot, Spring Cloud, Spring Messaging, JPA,
 
 
 </li>
 </ul>
 ORM, Maven and other Java Open Source frameworks.
 
 
 <ul>
 <li>
 Expertise with developing Cloud Native Microservices, Event Driven design and Development using Java with extensive knowledge of Integration Gateway, Monitoring tools, Observability platforms like Grafana
 </li>
 <li>
 Excellent Knowledge of ElasticSearch, Redis , MongoDb, Apache Kafka
 </li>
 <li>
 Infrastructure knowledge including RESTful APIs, Single Sign On, OAuth, LDAP, Search Technologies
 </li>
 <li>
 Expertise with Docker &amp; Kubernetes
 </li>
 <li>
 Extensive experience with Git, such as branching, merging, tagging and Pull Requests.
 </li>
 <li>
 Experience with CI-CD (Jenkins or similar)
 </li>
 <li>
 Excellent knowledge of SQL and one common database technology, such as Oracle, MsSql, MySQL
 </li>
 <li>
 Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security
 </li>
 <li>
 Working knowledge and experience in designing distributed applications
 </li>
 <li>
 Working knowledge of DevOps, Docker and infrastructure as code
 </li>
 <li>
 Experience with at least one unit testing framework, such as jUnit
 </li>
 <li>
 Familiarity with the concepts of Functional Programming is a plus
 
 
 </li>
 </ul>
 
 Some useful links:
 
 
 
 
 Xebia | Creating Digital Leaders.
 
 
 
 https://www.linkedin.com/company/xebia/mycompany/
 
 
 http://twitter.com/xebiaindia
 
 
 http://www.youtube.com/XebiaIndia
 
 
 Job Details
 
 
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://xebia.com Job Function: Software Development Company Industry/
 
 
 Sector: IT Services and IT Consulting
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Java Backend

JENSEN HUGHES

<div>Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering &ndash; a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields &ndash; from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Overview &ndash; Role

Jensen Hughes is seeking an experienced Principal Fire Engineer / Principal Consultant to join our growing Middle East team, based in Dubai, UAE .This strategic senior level role will support a diverse portfolio of projects across the UAE, Qatar, and Saudi Arabia, including some of the region's most complex and high-profile developments and will combine deep technical expertise in fire and life safety engineering with strong leadership, commercial awareness, and client management capabilities. A well-rounded background in handling complex Fire and Life Safety projects, ability to develop innovative, performance-based fire engineering solutions for a broad range of sectors, an established network of clients would form the key requirements for this role.

In this role you will lead the delivery of complex assignments, provide hands-on technical guidance, and manage a team of approximately 4-7 Fire Engineers while playing a key part in business growth, client engagement, and fostering a culture of technical excellence across the region.

Responsibilities
<ul>
<li>Develop innovative, performance-based fire engineering solutions across a diverse range of sectors, providing technical leadership to ensure high-quality, code-compliant, and technically robust outcomes</li>
<li>Lead the delivery of complex Fire &amp; Life Safety (FLS) projects, conducting building plan and fire code reviews, fire engineering analyses, technical reports preparation and analysis, site inspections oversight and alternative compliance strategies development providing technical oversight to ensure the delivery of high-quality, standards-compliant solutions</li>
<li>Develop fire protection strategies, performance-based design approaches, and alternative compliance solutions to address client challenges</li>
<li>Build and maintain strong client relationships, support business development and growth initiatives, and act as a trusted advisor to clients and stakeholders</li>
<li>Serve as the primary technical lead in discussions with design teams, clients, and Civil D&eacute;fense authorities, ensuring the delivery of high-quality, code-compliant solutions</li>
<li>Keep abreast of industry developments, emerging technologies, standards, and best practices through active participation in industry events, conferences, and professional networks</li>
<li>Mentor, manage, and develop junior engineers while driving technical excellence, collaboration, and team engagement</li>
<li>Support project planning, resource management, and commercial performance to ensure successful project delivery</li>
</ul>
Requirements and Qualifications
<ul>
<li>Post Graduate level or higher in Engineering (preferably Fire Engineering), Architecture, or a related discipline with a chartered Engineer status or progressing towards chartership. Professional Engineer (PE) registration in Fire Engineering or equivalent professional certification highly desirable</li>
<li>Minimum 13 years of experience in Building Code and Fire &amp; Life Safety (FLS) consulting within a professional consultancy environment , along with an established network of clients and ability &amp; willingness to support business growth</li>
<li>Proven Middle East experience in building code consulting, performance-based design, plan reviews, field reviews, and FLS inspections for leading multidisciplinary projects managing responsibilities in large, complex scenarios</li>
<li>Strong communication, leadership, and project management skills, with the ability to mentor teams, engage clients, and contribute to the long-term growth of the business</li>
<li>Commercial awareness and the ability to identify opportunities to strengthen client relationships and business growth</li>
<li>Commitment to technical excellence, innovation, and the long-term success of Jensen Hughes</li>
</ul>
Why you should join Jensen Hughes
<ul>
<li>Work with market-leading clients on some of the region's most complex and high-profile projects, supported by the resources and expertise of a globally recognized firm</li>
<li>Benefit from strong support and mentorship from the leadership team, along with the flexibility to balance professional and personal commitments</li>
<li>Career progression opportunities through a well-defined development framework that outlines expectations, growth pathways, and promotion criteria</li></ul> 


#LI-SR1<div> 
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 


At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review. 
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. 

<ul><li>Policy on use of 3rd party recruiting agency for direct placements</li></ul> 
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to &quot;staffing firms&quot; or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.</div></div>

Principal Fire Engineer / Consultant

MINDTEL

<div>
 
 
 🚀 We're Hiring: Resident Engineer &ndash; Red Hat OpenShift &amp; Infrastructure
 
 
 
 Are you an experienced
 
 Red Hat OpenShift &amp; Linux Infrastructure Engineer
 
 looking for your next challenge? Join our team as a
 
 Resident Engineer
 
 and become the trusted technical advisor for a leading enterprise customer, ensuring the reliability, security, and performance of their mission-critical Red Hat infrastructure.
 
 
 📍 Job Title
 
 
 
 Resident Engineer &ndash; Red Hat OpenShift &amp; Infrastructure
 
 
 
 💼 Experience
 
 
 
 5+ Years
 
 
 
 
 Position Type-Contract(1 Years Extendable)
 
 
 
 🎯 Role Overview
 
 
 As a Resident Engineer, you will work onsite as an extension of the customer's IT team, providing expert administration, optimization, and strategic support for
 
 Red Hat OpenShift
 
 ,
 
 Red Hat Enterprise Linux (RHEL)
 
 , and
 
 Red Hat Satellite Server
 
 environments. You'll play a critical role in maintaining highly available, secure, and scalable enterprise infrastructure while collaborating closely with customer stakeholders and Red Hat support teams.
 
 
 🔧 Key Responsibilities
 
 <ul>
 <li>
 Administer, maintain, and upgrade
 
 Red Hat OpenShift Container Platform (OCP)
 
 clusters.
 </li>
 <li>
 Perform OpenShift patching, upgrades, lifecycle management, and day-2 operations.
 </li>
 <li>
 Manage
 
 Red Hat Enterprise Linux (RHEL 7/8/9/10)
 
 environments, including installation, configuration, performance tuning, troubleshooting, and patch management.
 </li>
 <li>
 Administer
 
 Red Hat Satellite Server
 
 for provisioning, content views, lifecycle environments, activation keys, and compliance.
 </li>
 <li>
 Coordinate with
 
 Red Hat Technical Support
 
 and Technical Account Managers (TAMs) for incident resolution and root cause analysis.
 </li>
 <li>
 Conduct proactive health checks, monitoring, capacity planning, and infrastructure optimization.
 </li>
 <li>
 Ensure high availability, security, and operational excellence across the enterprise environment.
 </li>
 </ul>
 
 ✅ Required Skills
 
 <ul>
 <li>
 5+ years of Linux System Administration and Enterprise Infrastructure experience.
 </li>
 <li>
 Strong hands-on experience with
 
 Red Hat OpenShift Container Platform (OCP v4.x)
 
 .
 </li>
 <li>
 Deep expertise in
 
 Red Hat Enterprise Linux (RHEL)
 
 administration.
 </li>
 <li>
 Experience with
 
 Red Hat Satellite Server
 
 for patching, provisioning, and subscription management.
 </li>
 <li>
 Strong troubleshooting, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work independently in a customer-facing environment.
 </li>
 </ul>
 
 ⭐ Nice to Have
 
 <ul>
 <li>
 Experience with
 
 Red Hat Advanced Cluster Management (RHACM)
 
 .
 </li>
 <li>
 Knowledge of
 
 Red Hat Advanced Cluster Security (RHACS)
 
 .
 </li>
 <li>
 Experience with
 
 OpenShift Data Foundation (ODF)
 
 .
 </li>
 <li>
 Familiarity with
 
 Red Hat Quay
 
 Container Registry.
 </li>
 <li>
 Red Hat Certifications:
 </li>
 <li>
 RHCE (Red Hat Certified Engineer)
 </li>
 <li>
 RHCSA (Red Hat Certified System Administrator)
 </li>
 <li>
 Red Hat Certified Specialist in OpenShift Administration
 </li>
 </ul>
 
 📩
 
 Interested?
 
 
 
 Share your updated resume at tahir@mindtelglobal.com
 
</div>

Resident Engineer

Mazari Technical Works LLC

We are urgently seeking a qualified and experienced Senior Mechanical Engineer to join our team in the Dubai. The ideal candidate will have strong hands-on site experience in executing and managing HVAC, chilled water, plumbing, and firefighting works for high-rise, residential, commercial, and mixed-use projects.Available PositionSenior Mechanical EngineerJob Responsibilities<ul><li>Supervise and manage chilled water piping works, including installation, pressure testing, flushing, and commissioning</li><li>Oversee HVAC ducting works such as fabrication, installation, insulation, testing, and commissioning</li><li>Handle plumbing works including water supply, drainage, and sanitary systems</li><li>Manage firefighting systems including sprinkler installations, piping, testing, approvals, and commissioning</li><li>Coordinate with consultants, main contractors, and subcontractors for inspections, approvals, and site execution</li><li>Review and implement approved shop drawings, method statements, and material submittals</li><li>Plan site activities, monitor progress, and ensure completion as per project schedules and milestones</li><li>Ensure compliance with project specifications, local authority regulations, and safety standards</li><li>Prepare, submit, and close IR/SIRs, NCRs, test reports, and as-built documentation</li><li>Lead, guide, and manage site engineers, foremen, and technicians to ensure quality workmanship</li></ul>Requirements✅ Bachelor&rsquo;s Degree in Mechanical Engineering✅ Candidate must be currently inside the UAE✅ Minimum 6+ years of high-rise building UAE experience✅ Strong hands-on experience in chilled water piping, HVAC ducting, plumbing, and firefighting systems✅ Good knowledge of UAE authority regulations and project standards✅ Excellent coordination, communication, and leadership skills✅ Ability to manage site execution independently✅ Immediate / short notice joiners preferred✅ Candidate must have UAE driving licenseWe are a well-established contracting company delivering major residential, commercial, and high-rise projects across the Dubai. We value strong technical expertise, leadership on site, and strict compliance with authority standards. This role offers an excellent opportunity for a senior professional to lead and contribute to complex MEP projects.Application Question(s):<ul><li>What is your visa status?</li><li>What is your expected salary?</li><li>Do you have a valid UAE driving license?</li><li>How many years of UAE experience you have as Electrical Engineer in High Rise Buildings?</li></ul>Work Location: In person

SENIOR MECHANICAL ENGINEER (High Rise Buildings)

AL AIN ALBASIRAH SECURITY SYSTEMS LLC

CCTV/ELV Engineer &ndash; Visa Opportunity (Dubai)A newly established SIRA-approved Security Systems Company is looking for one CCTV/ELV Engineer to join our team.What We Offer<ul><li>UAE employment visa for the selected candidate.</li><li>Flexible working arrangement: Remote / On-site / Work-from-Home, depending on project requirements.</li><li>No need to attend the office on a daily basis.</li><li>Opportunity to build a long-term career in the UAE security systems industry.</li><li>A permanent position will be offered upon successfully passing the SIRA Training and Examination.</li></ul>Who Can Apply?This opportunity is ideal for fresh graduates with a strong background in:<ul><li>AutoCAD (Electrical/ELV/MEP)</li><li>Electrical Engineering</li><li>Electronics &amp; Communication Engineering</li><li>MCA/MSC ELECTRONICS</li><li>ELV System Design</li><li>MEP Design</li><li>CERTIFICATES SHOULD BE MOFA ATTESTED</li></ul>Requirements✔ BTECH in Electrical, Electronics, COMPUTER or MCA/MSC ELECTRONICS ✔ Strong proficiency in AutoCAD for Electrical, ELV, and MEP design. ✔ Willingness to attend and successfully pass the SIRA Examination. ✔ Passion for CCTV, ELV, and security systems. ✔ Self-motivated, responsible, and eager to learn.Only one vacancy is available.Interested candidates, please send your CV via WhatsApp or email.Pay: AED1,500.00 - AED2,000.00 per monthWork Location: Hybrid remote in Dubai (Dubai)

FRESHERS WITH BTECH COMPUTER/EEE/ECE WITH STRONG AUTOCAD SKILL SET

<div>
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an
 
 IT Senior Operations &amp; Support Engineer - Middleware support.
 
 
 
 As an
 
 IT Senior Operations &amp; Support Engineer - Middleware support
 
 you will analyse, support, and resolve complex incidents raised both internally and externally, and recommend solutions to reduce the number of recurring incidents to the technical team. Proactively monitor, identify, and highlight incidents and risks to ensure that IT Service Operations remain within the agreed service levels and minimize the adverse impact on business operations.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Address customer issues and resolve Level 1 and Level 2 incidents for the Emirates Group Systems, ensuring minimal downtime and in line with the specific qualitative or quantitative targets and Key Performance Indicators(KPIs).
 </li>
 <li>
 Collaborate with internal teams and external vendors to diagnose and resolve technical issues efficiently.
 </li>
 <li>
 Utilise IT Service Management (ITSM) tools such as ServiceNow, Zendesk, or similar platforms to manage incidents, problems, assets, and change processes effectively.
 </li>
 <li>
 Perform root cause analysis of the reported incidents and recurring technical issues, conduct performance assessments and recommend improvements to enhance the system reliability. Contribute to the automation of the root cause analysis and incident response tools to improve response time and operational efficiency.
 </li>
 <li>
 Drive continuous improvement by proactively identifying and highlighting issues and risks that may impact the services provided by EGIT. Utilise observability platforms to monitor system performance and anomalies.
 </li>
 <li>
 Implement and support ITIL-based incidents, issues and change management processes while ensuring compliance with company cybersecurity, data protection, company policies, and industry regulations and best practices.
 </li>
 <li>
 Assist in deploying, configuring, configuring and upgrading IT systems to ensure optimal performance.
 </li>
 <li>
 Partake in a 24/7 on-call rotation, acting as an escalation point for unresolved tickets and providing timely solutions.
 </li>
 <li>
 Develop and maintain technical documentation, create knowledge-base articles, carry out knowledge transfer sessions, and mentor junior engineers to encourage a culture of continuous learning and knowledge sharing.
 </li>
 <li>
 Manage multiple priorities effectively by applying strong communication, analytical, and problem-solving skills to ensure timely and efficient service delivery.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for this role, you will must meet the below requirements:
 
 
 
 <ul>
 <li>
 Degree or honours (12+3 or equivalent).
 </li>
 <li>
 2+ years of experience in Information Technology.
 
 
 </li>
 </ul>
 
 Knowledge/Skills
 
 
 
 <ul>
 <li>
 Integration product support experience in TIBCO, SOLACE, WebSphere MQ.
 </li>
 <li>
 Expertise in microservices, event-driven solutions, API Gateway products (e.g., APIGEE, KONG), cloud integration (IPaaS like SnapLogic), and data streaming platforms like Kafka and Solace.
 </li>
 <li>
 Practical hands-on experience with observability platforms like Splunk, Dynatrace, Zabbix, AppDynamics, Datadog, and cloud platforms such as AWS and Azure.
 
 
 </li>
 </ul>
 Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.
 
 
 Job Details
 
 
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.emirates.com Job Function: Information Technology (IT) Company Industry/
 
 
 Sector: Other
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

IT Senior Operations And Support Engineer - Middleware Support

Explore 317+ Senior security engineer in Dubai this August. Find roles across top companies and apply now to boost your career.