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senior software engineer, insights Jobs in San Francisco

senior software engineer, insights

senior software engineer insights

Decagon

<div>About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We&rsquo;re an in-office company, driven by a shared commitment to excellence and velocity. Our values&mdash;customers are everything, relentless momentum, winner&rsquo;s mindset, and stronger together&mdash;shape how we work and grow as a team.
About the Team
The Insights team builds the product surfaces that help companies understand the conversations their AI agents have with customers. We create tools that uncover customer intents, highlight gaps in agent behavior, analyze voice of customer patterns, and guide teams toward writing better AOPs and improving overall agent quality.
The team owns products like Insights, Watchtower, Suggestions, and AskAI. We focus on clear explanations, intuitive visualizations, and workflows that allow users to understand and act on information quickly.
This product area has a significant opportunity to shape how customers learn from their data and improve their agents.
About the Role
As a Senior Software Engineer on the Insights team, you will design and build the user facing tools that turn conversations into meaningful understanding. You will work across backend and frontend surfaces to deliver intuitive experiences that help CX teams, APMs, and product leaders diagnose issues, discover new intents, and understand customer sentiment.
This role is ideal for engineers who love building polished product experiences supported by strong analytical logic. You will solve ambiguous product problems and work closely with design, PM, and Agent Engineering to define how insight generation should feel inside Decagon.
In this role, you will<ul><li>
Build user-facing features that help teams understand customer intents, sentiment, and voice of the customer signals</li><li>
Design intuitive visualizations and workflows that help APMs and CX teams write better AOPs and identify improvement opportunities</li><li>
Create tools that highlight gaps in agent behavior, explain performance issues, and surface actionable recommendations</li><li>
Build product experiences that make it simple to explore conversations and understand why agents behave the way they do</li><li>
Work across the stack to deliver fast, reliable, and polished insights products that customers rely on daily</li></ul>
Your background looks something like this<ul><li>
5+ years of engineering experience building customer-facing products</li><li>
Proficiency with Typescript, Python, and asynchronous programming</li><li>
Strong product sense and ability to solve vague analytical problems</li><li>
Experience creating clear, effective visualizations or UI for complex information</li><li>
Ability to collaborate with PM and Design to drive product direction</li></ul>
Even better<ul><li>
Experience with analytics products, conversation intelligence, or UX for insights</li><li>
Experience working on products that help users understand behavior or improve workflows</li><li>
Experience with LLM applications or agent-driven systems</li></ul>
Benefits:<ul><li>
Medical, dental, and vision benefits</li><li>
Take what you need vacation policy</li><li>
Daily lunches, dinners and snacks in the office to keep you at your best</li></ul>
Compensation
$250K &ndash; $330K + Offers Equity
Compensation Range: $250K - $375K</div>

Senior Software Engineer, Insights

Sprig

<div>
 
 About Sprig
 
 
 
 Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won&rsquo;t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.
 
 
 Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.
 
 
 Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We&rsquo;re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world&rsquo;s most innovative companies.
 
 
 If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.
 
 
 
 About The Role
 
 
 
 Sprig&rsquo;s AI team builds the systems that help user-experience researchers and product managers understand their users at scale. Every day, we process over half a billion events and run millions of AI inference queries, transforming raw feedback and usage data into actionable product insights. As a senior software engineer, you&rsquo;ll own and evolve the backend systems that make this possible&mdash;distributed data pipelines, inference workflows, and the integrations that bring AI-powered understanding into Sprig&rsquo;s product.
 
 
 Our work spans from distributed data processing and inference pipelines to the product surface that UX researchers and PMs interact with. The team operates across the stack but this role emphasizes large-scale backend systems and integration with applied AI. You&rsquo;ll join a group that values pragmatic engineering, clear design, and measurable impact, advancing both our technical foundation and our ability to deliver trustworthy, privacy-safe analyses and insights.
 
 
 This is a hybrid role with three days working in our downtown San Francisco office, which is just a short walking distance from the Montgomery BART station.
 
 
 
 Your Impact
 
 
 
 <ul>
 <li>
 Build and ship user-facing features &ndash; Develop UI components and backend APIs that help product and research teams understand user experiences at scale.
 </li>
 <li>
 Own small features end-to-end &ndash; Take responsibility for well-defined product surfaces or API endpoints, from design and implementation to monitoring and iteration.
 </li>
 <li>
 Collaborate and learn from experienced engineers &ndash; Work closely with senior teammates to review designs, debug complex issues, and grow your technical judgment.
 </li>
 <li>
 Extend your impact into AI and data systems &ndash; Gain exposure to distributed data workflows, prompt engineering, and the AI inference systems that power Sprig&rsquo;s analyses and insights.
 </li>
 <li>
 Contribute to quality and shared understanding &ndash; Write reliable, testable code, improve observability, and document designs so others can build confidently on your work.
 
 
 </li>
 </ul>
 
 Your Strengths
 
 
 
 <ul>
 <li>
 You have 2+ years of professional experience building and shipping production software.
 </li>
 <li>
 You are comfortable developing across our stack: React, Node.js/Express, AWS, and PostgreSQL.
 </li>
 <li>
 You have a solid understanding of data structures, RESTful APIs, SQL, and testable system design.
 </li>
 <li>
 You are capable of designing, implementing, and maintaining well-scoped features or services end-to-end.
 </li>
 <li>
 You communicate clearly, contribute to reviews and design discussions, and learn through feedback.
 </li>
 <li>
 You are motivated to extend skills into distributed AI workflows, inference systems, and prompt and context engineering.
 </li>
 <li>
 It is a plus if you are familiar with event-driven architectures and distributed data processing.
 
 
 </li>
 </ul>
 
 Benefits &amp; Perks
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Competitive Employee Equity
 </li>
 <li>
 401K Program
 </li>
 <li>
 Medical, Dental, and Vision Benefits
 </li>
 <li>
 FSA/HSA Benefit
 </li>
 <li>
 $175/month Commuter Benefit
 </li>
 <li>
 Additional Wellbeing Benefits
 </li>
 <li>
 Flexible Paid Time Off
 </li>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Professional Development Stipend
 </li>
 <li>
 Hybrid Office Policy
 </li>
 <li>
 Lunch and dinner daily
 </li>
 <li>
 Company Sponsored Social Events
 
 
 </li>
 </ul>
 At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig&rsquo;s future.
 
 
 
 Our Commitment to Diversity and Inclusion
 
 
 
 We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.
 
 
 
 Employee Pay Disclosure
 
 
 
 The salary range for this full-time position is $ 150,000 - $230,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for San Francisco, CA. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.
 
 
 ***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***
</div>

Software Engineer, Fullstack (AI)

AZAAKI SOLUTIONS PRIVATE LIMITED

Title: Senior Consumer Insights Manager &ndash; Product &amp; Marketing Location: San Francisco, CA (Hybrid) Duration: 09 months#Azaaki-NonITAbout the RoleGoogle&rsquo;s Platforms &amp; Devices Strategy &amp; Operations team is seeking a Product Operations Specialist to support the Go-To-Market Insights function for the Pixel hardware portfolio. This role centers on consumer insights, strategic analysis, and cross-functional execution to shape Pixel&rsquo;s brand and marketing strategy.Responsibilities<ul><li>Lead key workstreams across 2&ndash;3 strategic projects; deliver clear analyses and recommendations.</li><li>Drive qual &amp; quant consumer research (focus groups, IDIs, surveys, concept testing) to inform Pixel&rsquo;s GTM and creative strategy.</li><li>Synthesize insights into crisp, actionable storytelling for senior leaders and cross-functional teams.</li><li>Analyze competitive, industry, and audience trends to guide product and marketing decisions.</li><li>Partner with Global Brand, Creative, Channel, Android Insights, Measurement &amp; Analytics, and regional teams (EMEA/APAC).</li><li>Run insights workshops to embed consumer understanding into marketing briefs and campaign plans.</li><li>Manage external research vendors and ensure high-quality execution.</li><li>Support operational planning, OKRs, opex modeling, and strategic communication.</li><li>Explore and apply AI-based research methods to accelerate insight generation.</li></ul>Minimum Qualifications<ul><li>8+ years in consumer insights / primary marketing research.</li><li>Strong experience designing, executing, and analyzing qual &amp; quant studies.</li><li>Ability to turn complex data into crisp, story-driven insights for senior audiences.</li><li>5+ years supporting Marketing teams.</li><li>Experience leading insights workshops and managing research vendors.</li><li>Proven ability to influence cross-functional partners and navigate complex stakeholder groups.</li></ul>Preferred Qualifications<ul><li>Experience in creative testing and marketing GTM planning.</li><li>Survey programming experience (Qualtrics, Decipher, Suzy, Prodege).</li><li>Background in brand strategy or brand marketing.</li></ul>Job Type: ContractPay: $100.00 - $110.00 per hourWork Location: Hybrid remote in San Francisco, CA 94111

Senior Consumer Insights Manager – Product & Marketing

<div>About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We&rsquo;re an in-office company, driven by a shared commitment to excellence and velocity. Our values&mdash;customers are everything, relentless momentum, winner&rsquo;s mindset, and stronger together&mdash;shape how we work and grow as a team.
About the Team
The Insights team builds the product surfaces that help companies understand the conversations their AI agents have with customers. We create tools that uncover customer intents, highlight gaps in agent behavior, analyze voice of customer patterns, and guide teams toward writing better AOPs and improving overall agent quality.
The team owns products like Insights, Watchtower, Suggestions, and AskAI. We focus on clear explanations, intuitive visualizations, and workflows that allow users to understand and act on information quickly.
This product area has a significant opportunity to shape how customers learn from their data and improve their agents.
About the Role
As a Staff Software Engineer on the Insights team, you will play a foundational role in building a new product area from the ground up. You will define technical direction, establish engineering practices, and drive multi-quarter initiatives that shape how customers understand performance, discover new intents, and iterate on AOPs.
This role is ideal for engineers who excel in ambiguous environments and enjoy taking ideas from concept to shipped product. You will work closely with design and PM to validate assumptions, prototype quickly, and learn directly from customer feedback. You will help build the team&rsquo;s culture and set a high standard for product quality.
In this role, you will<ul><li>
Lead the architecture and technical direction for a new insights platform used by CX and product teams</li><li>
Build the foundational product experiences that help users understand customer intents, agent behavior, and voice of customer patterns</li><li>
Define workflows and visualizations that guide customers toward writing better AOPs and improving agent quality</li><li>
Drive fast iteration by testing ideas quickly, gathering feedback, and refining product direction based on real usage</li><li>
Mentor engineers, establish engineering norms, and help grow a high-performing new team</li><li>
Partner with PM, Design, and Agent Engineering to shape the long-term roadmap for insights at Decagon</li></ul>
Your background looks something like this<ul><li>
8+ years of engineering experience with meaningful technical leadership</li><li>
A strong track record of building 0 to 1 products or teams</li><li>
Ability to turn ambiguous product ideas into clear technical plans and shipped features</li><li>
Proficiency in Typescript or Python and comfort working across the stack</li><li>
Strong product intuition and experience building user-facing features with clear, actionable insights</li><li>
Experience collaborating with design and PM to iterate quickly and validate ideas</li></ul>
Even better<ul><li>
Experience building analytics products, conversation intelligence tools, or insight generation features</li><li>
Experience working with agent-driven or LLM-powered systems</li><li>
Experience influencing engineering culture and practices across teams</li></ul>
Benefits:<ul><li>
Medical, dental, and vision benefits</li><li>
Take what you need vacation policy</li><li>
Daily lunches, dinners and snacks in the office to keep you at your best</li></ul>
Compensation
$300K &ndash; $385K + Offers Equity
Compensation Range: $250K - $375K</div>

Staff Software Engineer, Insights

RRelocate

About the RoleRRelocate is assisting our client in looking for a Data Engineer to build foundational data products, dashboards, and tools that empower self-serve analytics across the organization. This role will help shape data strategy, improve reporting capabilities, and support product development with high-quality insights.Responsibilities<ul><li>Define, build, and maintain product metrics, dashboards, and data pipelines.</li><li>Write SQL and Python to extract, transform, and analyze data.</li><li>Design and run experiments (A/B testing) to support product decisions.</li><li>Explore data proactively to uncover insights and product opportunities.</li><li>Partner with cross-functional teams to enable data-driven decision-making.</li><li>Ensure data quality, reliability, and thorough documentation.</li></ul>Qualifications<ul><li>3&ndash;6 years of experience as a Data Engineer, ideally in a scaling startup environment.</li><li>Bachelor&rsquo;s degree in Computer Science, Engineering, Mathematics, or a related quantitative field.</li><li>Strong SQL and Python skills.</li><li>Experience with data pipelines, experimentation, and analytics tooling.</li></ul>Compensation<ul><li>Salary: $140,000 &ndash; $220,000</li><li>Equity: Competitive package available</li></ul>Additional Information<ul><li>Visa sponsorship: Available (most visas accepted; excludes new H1Bs)</li><li>Work setup: Hybrid; in-person 4 days/week</li><li>Location: San Francisco, CA</li><li>Employment type: Full-time</li></ul>Job Type: Full-timePay: $140,000.00 - $220,000.00 per yearApplication Question(s):<ul><li>What is your LinkedIn Profile?</li></ul>Work Location: In person

Founding Data Engineer

Figure

<div>About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.

About the Role

Figure is excited to be growing our businesses and creating new teams. We are looking for curious, innovative, and collaborative team members. Engineering is at the heart of the action, building out our blockchain protocol and direct-to-consumer products that will transform the financial services industry. Everything is developed from scratch, and every engineer has a significant impact on the team and the company's growth.

As a Senior Software Engineer on the Loan Originations Team, you will help develop and maintain full-stack, customer-facing lending products. You will produce and implement functional software solutions. You will work with product and upper management to define software requirements and take the lead on operational and technical projects.

In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. The ideal candidate will be smart, passionate about software development, and eager to continually grow.

We are open to fully remote in the US for this role.

What You'll Do
<ul>
<li>Drive innovative tech solutions adhering to iterative principles</li>
<li>Originate, champion, and execute new ideas for projects</li>
<li>Collaborate with project leads and other software engineers across multiple teams</li>
<li>Work on software solutions that will transform the consumer lending and blockchain space</li>
<li>Be a leader, use your voice, apply your tech skills to solve real-world problems</li>
</ul>
What We Look For
<ul>
<li>BS/BA degree, Computer Science major preferred</li>
<li>5 + years of engineering/development experience in a fast-paced, agile environment</li>
<li>Proficiency in Java or Kotlin, JVM-based programming, Kafka preferred</li>
<li>Team player with a positive attitude</li>
<li>Ability to succeed in a startup environment</li>
<li>Ability to drive a project from concept to release</li>
<li>Proficiency in Continuous Integration (CI) and Continuous Deployment (CD)</li>
<li>Familiarity with Iterative Software Development. &quot;If it's not in production, we aren't iterating.&quot;</li>
</ul>
Salary
<ul>
<li>Compensation Range: $119,960 - $149,600/yr</li>
<li>25% annual bonus target, paid quarterly</li>
<li>Equity RSU package</li>
<li>This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs</li>
</ul>
Benefits
<ul>
<li>Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans</li>
<li>Company HSA, FSA, Dependent Care, 401k, and commuter benefits</li>
<li>Employer-funded life and disability insurance coverage</li>
<li>11 Observed Holidays &amp; PTO plan</li>
<li>Up to 12 weeks paid family leave</li>
<li>Continuing education reimbursement</li>
</ul>
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-SB1 #LI-Hybrid</div>

Senior Software Engineer - Originations

Red Oak Technologies

Manufacturing Test Engineering Manager (or Senior/Lead Test Engineer)Location: San Francisco, CA (Onsite)Red Oak Technologies is partnering with our client, a leader in LiDAR sensor technology, to identify a highly skilled Manufacturing Test Engineering Manager. We are open to considering strong Senior or Lead-level Test Engineers who are ready to take on team leadership responsibilities while continuing to code daily.This role is fully onsite in San Francisco, CA.Direct Hire $165-175k Per YearPosition OverviewThe Manufacturing Test Engineering Manager will be a hands-on technical leader responsible for developing and maintaining production test software for high-volume LiDAR sensor manufacturing. The ideal candidate will have strong Python development skills, proven experience in test engineering for electro-mechanical assemblies, and the ability to mentor and guide a team while contributing individually on a daily basis.The role requires close collaboration with cross-functional teams to improve test coverage, reduce test time, and ensure production readiness as new products move from development into manufacturing.Key Responsibilities<ul><li>Develop, maintain, and improve production test software using Python for LiDAR sensor and sub-assembly manufacturing.</li><li>Serve as a working manager, providing technical leadership while contributing hands-on daily.</li><li>Mentor and train Test Engineers on both technical and soft skills.</li><li>Establish team priorities, KPIs, and work goals aligned with product development schedules and company objectives.</li><li>Collaborate with cross-functional teams on software development, verification, and validation for new product introductions.</li><li>Drive continuous improvement initiatives, including test time reduction, data quality enhancements, and production process optimization.</li><li>Apply software engineering best practices, including coding standards, code reviews, source control management, CI/CD pipelines, and test automation.</li><li>Communicate project updates, risks, and recommendations to management and stakeholders.</li><li>Ensure timely completion of team deliverables and proactively address constraints or delays.</li><li>Support contract manufacturing facilities with occasional travel (less than 10%).</li><li>Work full-time onsite in San Francisco, CA.</li></ul>Qualifications and Skills<ul><li>Strong proficiency in Python development (minimum 5 years).</li><li>Experience with CI/CD infrastructure, GitLab, Jenkins, and SQL database design.</li><li>Strong skills in debugging, programming, data collection, and data analysis.</li><li>Experience using project tracking tools such as Jira, Confluence, or equivalents.</li><li>Proven ability to deliver results in a fast-paced engineering environment.</li><li>Excellent organizational skills with the ability to manage multiple concurrent projects.</li><li>Demonstrated people management or technical leadership experience (3+ years preferred).</li><li>Experience working with high-precision electro-mechanical assemblies.</li><li>Preferred: Experience developing test software for high-volume production and test equipment.</li></ul>Education<ul><li>BS in Computer Science, Mechatronics, Mechanical Engineering, or a related technical field required.</li><li>MS degree preferred.</li></ul>Additional Information<ul><li>Background screening is conducted by the client. The Manufacturing group has zero tolerance for misdemeanor or felony theft or robbery offenses.</li><li>This position is within an electrical component manufacturing environment (not medical devices).</li></ul>About Red Oak TechnologiesSince 1995, Red Oak Technologies has been a trusted partner in the technology industry, specializing in identifying and placing highly skilled contract, permanent, and project-based professionals. We value diversity and welcome applicants from all backgrounds and experiences.Red Oak Core Values:Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect EveryoneJob Type: Full-timePay: $165,000.00 - $175,000.00 per yearWork Location: In person

Senior Manufacturing Test Software Engineer (Python)

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