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senior style advisor - the avenues mall

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senior style advisor the avenues mall

Zegna

<div>
 JOB CONTENT
 
 
 To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
 
 
 
 Key Responsibilities
 
 
 
 
 FUNCTIONAL RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
 </li>
 <li>
 Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
 </li>
 <li>
 Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
 </li>
 <li>
 Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
 </li>
 <li>
 Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
 </li>
 <li>
 Maintain personal grooming standards as advised by the Store Manager.
 </li>
 <li>
 Maintain clean and organized display, fitting rooms and stock areas.
 </li>
 <li>
 Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
 </li>
 <li>
 Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
 </li>
 <li>
 Recruit customers for the database, accurately entering their details on the system.
 </li>
 <li>
 Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
 
 
 </li>
 </ul>
 
 Education, Experience, Functional Skills And Knowledge
 
 
 
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4 to 6 years retail sales or customer service experience.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Passion for retail industry
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 </ul>
</div>

Senior Style Advisor - The Avenues Mall

LGTC Recruitment

About the RoleWe are seeking a dynamic and customer-oriented Sales Advisor to join our Elite Yacht Division. The ideal candidate will serve as the first point of contact for customers interested in purchasing yachts, providing expert guidance, professional consultation, and a premium buying experience.This role requires a blend of sales expertise, technical knowledge, and exceptional relationship-building skills to deliver outstanding service to high-profile clients while achieving sales targets and upholding the company&rsquo;s luxury brand standards.Key Responsibilities<ul><li>Greet customers professionally and identify their yacht preferences and requirements.</li><li>Present and explain yacht models, features, specifications, and performance capabilities.</li><li>Prepare detailed quotations, proposals, and financing options as needed.</li><li>Conduct yacht demonstrations and participate in test sails or viewings when required.</li><li>Follow up with potential and existing clients to generate leads, build relationships, and close sales.</li><li>Coordinate with technical, service, and delivery teams to ensure smooth yacht handovers.</li><li>Upsell additional services such as insurance, extended warranties, and accessories.</li><li>Maintain accurate customer records, CRM data, and sales documentation.</li><li>Handle customer inquiries, feedback, and complaints with professionalism and discretion.</li><li>Meet and exceed monthly and annual sales targets in line with company goals.</li></ul>Qualifications and Skills<ul><li>Diploma or Bachelor&rsquo;s degree in Business, Marketing, Automotive, or Marine Engineering (preferred).</li><li>Minimum 2&ndash;3 years of experience in sales within the automotive, marine, or luxury goods industry.</li><li>Proven track record in achieving sales targets and building strong client relationships.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong technical understanding of yachts, specifications, and customization options.</li><li>Highly organized with exceptional attention to detail.</li><li>Proficient in Microsoft Office Suite and CRM systems.</li><li>Ability to work independently while collaborating effectively with team members.</li></ul>Requirements<ul><li>Transferable residency (VISA 18 Regular).</li><li>Physically fit and able to work in a dynamic, customer-facing environment.</li><li>Age not more than 40 years old.</li><li>Prior experience handling VIP or high-net-worth clientele is an advantage.</li></ul>Key Success Factors<ul><li>Deep Product Knowledge: Confidently present and explain yacht features and specifications.</li><li>Client Relationship Management: Build long-term trust and maintain continuous post-sale support.</li><li>Luxury Sales Expertise: Deliver a consultative, personalized experience for elite customers.</li><li>Professional Communication: Exhibit strong presentation and negotiation skills.</li><li>Market Awareness: Stay informed about market trends, competitors, and new leads.</li><li>Follow-Up Discipline: Maintain timely communication and accurate CRM documentation.</li><li>Customer-Centric Mindset: Tailor solutions to client preferences with discretion and care.</li><li>Integrity &amp; Professionalism: Represent the brand with honesty and confidentiality.</li></ul>Behavioral Competencies<ul><li>Demonstrates exceptional customer focus and service orientation.</li><li>Communicates confidently and adjusts style to suit diverse clientele.</li><li>Maintains professional grooming and luxury brand presence.</li><li>Collaborates effectively with marketing, operations, and service teams.</li><li>Exhibits adaptability to shifting priorities and market changes.</li><li>Handles customer concerns with composure and professionalism.</li><li>Upholds company values, ethics, and confidentiality at all times.</li></ul>Career Growth and Development<ul><li>Skill Enhancement: Ongoing training in luxury sales techniques, customer engagement, and negotiation.</li><li>Leadership Pathways: Opportunity to progress into Senior Sales Advisor, Team Leader, or Sales Manager roles.</li><li>Exposure to Elite Clientele: Engage directly with high-net-worth clients and luxury market events.</li><li>Cross-Functional Opportunities: Transition into related roles such as Marketing, Client Relations, or Business Development.</li><li>Performance Recognition: Commission-based incentives, awards, and internal recognition programs.</li><li>Professional Development: Company-sponsored participation in marine industry training and international exhibitions.</li></ul>Job Type: Full-timePay: KD300.000 per month

Sales Advisor

About the RoleWe are seeking a customer-focused and technically knowledgeable Service Advisor to join our team. The Service Advisor serves as the key liaison between customers and the service department, ensuring that vehicle concerns are accurately identified, service recommendations are clearly communicated, and high-quality customer care is maintained throughout the service process.This role is ideal for professionals who are passionate about automotive service excellence, customer satisfaction, and operational efficiency in a fast-paced environment.Key Responsibilities<ul><li>Greet customers professionally and assess their vehicle service needs.</li><li>Open and manage job cards/work orders accurately using service management systems.</li><li>Provide detailed cost estimates, explain repair options, and obtain customer approvals.</li><li>Coordinate with technicians to ensure timely and accurate service completion.</li><li>Monitor repair progress and proactively update customers on job status.</li><li>Review completed repairs with customers, ensuring satisfaction before delivery.</li><li>Handle warranty claims, customer inquiries, and complaints with professionalism.</li><li>Promote additional maintenance services or products when appropriate.</li><li>Maintain detailed service records, reports, and compliance documentation.</li><li>Uphold company policies, manufacturer standards, and safety regulations.</li></ul>Qualifications and Skills<ul><li>Diploma or Bachelor&rsquo;s Degree in Automotive Technology, Mechanical Engineering, or a related field.</li><li>2&ndash;3 years of experience as a Service Advisor in an automotive dealership or service center.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Solid technical knowledge of vehicle systems and maintenance processes.</li><li>Ability to explain complex technical issues in simple, customer-friendly language.</li><li>Proficient in Microsoft Office Suite and service management systems.</li><li>Highly organized, detail-oriented, and capable of multitasking.</li><li>Problem-solving ability and proactive attitude under pressure.</li></ul>Requirements<ul><li>Transferable residency (VISA 18 Regular).</li><li>Physically fit and able to handle a dynamic service environment.</li><li>Age not more than 40 years old.</li><li>Proven background in automotive service operations or customer support.</li></ul>Key Success Factors<ul><li>Customer Satisfaction: Deliver exceptional customer service and maintain long-term relationships.</li><li>Accuracy &amp; Efficiency: Prepare complete and precise job cards to avoid errors and delays.</li><li>Effective Communication: Facilitate clear and consistent communication between customers and technicians.</li><li>Technical Competence: Understand vehicle systems and provide trustworthy recommendations.</li><li>Upselling &amp; Service Maximization: Identify and recommend preventive maintenance opportunities.</li><li>Timely Follow-Up: Ensure repair progress updates and on-time completion.</li><li>Problem-Solving: Resolve issues quickly while maintaining customer trust.</li><li>Teamwork: Collaborate effectively with technicians, parts, and management.</li><li>Compliance: Adhere to safety, warranty, and documentation standards.</li></ul>Key Behavioral Competencies<ul><li>Positive, calm, and professional demeanor in all interactions.</li><li>Excellent listening and communication abilities.</li><li>Strong sense of accountability and integrity.</li><li>Adaptability to changing workloads and priorities.</li><li>Ability to handle pressure and challenging customer situations with patience.</li><li>Commitment to accuracy, organization, and quality service delivery.</li></ul>Career Growth and Development<ul><li>Skill Enhancement: Continuous learning in automotive technologies, diagnostics, and service management.</li><li>Performance-Based Advancement: Opportunities for promotion to Senior Service Advisor, Service Coordinator, or Service Manager roles.</li><li>Cross-Functional Exposure: Collaboration with technicians, parts departments, and customer relations teams.</li><li>Leadership Development: Access to training and mentorship programs to prepare for supervisory roles.</li><li>Recognition: Outstanding performance rewarded through incentives and internal recognition programs.</li></ul>Job Type: Full-timePay: KD300.000 - KD350.000 per month

Service Advisor

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent Arabic
 </li>
 </ul>
 
 
</div>

Sales Associate

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Community Lead | MAF LifeStyle | Marketing
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Community Marketing Lead is responsible for creating brand awareness and building brand loyalty through community activations. The role focuses on building relations with local relevance and creating meaningful long-term relationships with studios and brand ambassadors to reach new guests &amp; diversify lululemon&rsquo;s community.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Responsible for building relationships with shopping centers and city studios
 </li>
 <li>
 Manage the community initiatives related costs ensuring compliance with budget
 </li>
 <li>
 Build strong professional relationships with Store Ambassadors &amp; Store teams
 </li>
 <li>
 Organize and oversee photoshoots with ambassadors and local athletes in the community.
 </li>
 <li>
 Stay in compliance with brand standards at all times.
 </li>
 <li>
 Liaise with and leverage relationships with key players in the local athletic communities/ affiliated studios.
 </li>
 <li>
 Being a brand guardian for any community request ensuring smooth communication and implementation of events.
 </li>
 <li>
 Being a brand guardian for any community request ensuring smooth communication and implementation of events.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma in business, Marketing or related subject. Bachelor&rsquo;s degree would be an asset
 </li>
 <li>
 5+ years&rsquo; in marketing or event management. Ideally in the fitness field
 </li>
 <li>
 Excellent communication Skills
 </li>
 <li>
 Must be a Team Player
 </li>
 <li>
 Must have an active lifestyle
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Community Marketing Lead- lululemon

Chimney X

<div>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Prepare and develop high-quality
 
 Cinnamon Rolls, Cake Rolls, and other sweet rolled pastries
 
 .
 </li>
 <li>
 Mix, knead, and proof dough following standard recipes and SOPs.
 </li>
 <li>
 Monitor baking time and temperature to ensure consistent results and correct texture.
 </li>
 <li>
 Prepare and handle
 
 fillings, toppings, glazes, frostings, and sweet sauces
 
 .
 </li>
 <li>
 Work with
 
 ready-to-use fruits, fruit fillings, dessert toppings, and ice cream
 
 for plating and serving.
 </li>
 <li>
 Bake and finish
 
 cakes, cookies, croissants, and display items
 
 for the bakery counter.
 </li>
 <li>
 Maintain hygiene, cleanliness, and food safety standards in all kitchen areas.
 </li>
 <li>
 Organize the workstation and manage the daily production schedule and stock levels.
 </li>
 <li>
 Support in developing
 
 new flavors, seasonal items, and creative dessert products
 
 .
 </li>
 <li>
 Ensure the
 
 quality, texture, taste, and presentation
 
 of all products meet brand standards.
 </li>
 </ul>
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Strong experience in
 
 sweet doughs
 
 , especially
 
 cinnamon dough and cake-roll mixtures
 
 .
 </li>
 <li>
 Skilled in using bakery equipment (
 
 mixers, proofers, ovens, chillers, freezers
 
 ).
 </li>
 <li>
 Good knowledge of
 
 sauces, toppings, fruits, and ice cream
 
 used in desserts.
 </li>
 <li>
 Experience in
 
 kitchen operations, organization, and basic inventory control
 
 .
 </li>
 <li>
 Proven
 
 work experience in Kuwait
 
 in bakery/pastry or caf&eacute; concepts.
 </li>
 <li>
 High attention to detail and product consistency.
 </li>
 <li>
 Creativity in flavors, presentation, and developing new menu items.
 </li>
 <li>
 Ability to work under pressure during peak hours in a mall environment.
 </li>
 <li>
 Professional appearance and strong work ethic.
 </li>
 </ul>
 
 
 
</div>

Pastry Chef

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