business analyst

business analyst - techno functional Jobs in Dubai

business analyst - techno functional

business intelligence analyst Jobs in Dubai

business intelligence analyst

junior ai business analyst

sales analyst

senior technical business analyst

Hays

<div>
 
 
 Job Purpose
 
 
 
 The Senior Business Analyst plays a vital role in shaping and delivering digital initiatives that enhance the end-to-end customer journey. This role bridges the gap between business needs, customer expectations, and technology solutions by gathering and analyzing requirements, identifying process improvements, and supporting the successful delivery of digital products and services.
 
 
 
 
 
 Working closely with Product Owners, UX designers, developers, and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned, and operationally viable.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Requirements Gathering &amp; Analysis (30%)
 
 
 <ul>
 <li>
 Collaborate with product owners, stakeholders, and users to gather business and functional requirements.
 </li>
 <li>
 Conduct discovery sessions, workshops, and interviews to understand user needs and pain points.
 </li>
 <li>
 Elicit, analyze, and document functional and non-functional requirements.
 </li>
 <li>
 Translate insights into user stories, acceptance criteria, and process flows.
 </li>
 <li>
 Validate requirements against business objectives and customer experience principles.
 </li>
 <li>
 Document current (&ldquo;as-is&rdquo;) and target (&ldquo;to-be&rdquo;) business processes using standard tools.
 </li>
 <li>
 Identify opportunities for digital enablement, process automation, or data-driven improvements.
 </li>
 </ul>
 
 
 
 
 
 Digital Product Support (20%)
 
 
 <ul>
 <li>
 Support digital product teams in backlog prioritization, sprint planning, and refinement.
 </li>
 <li>
 Clarify requirements for designers and developers throughout the delivery lifecycle.
 </li>
 <li>
 Help prioritize features based on business value, technical complexity, and user need.
 </li>
 <li>
 Ensure traceability of requirements and manage scope alignment across the project lifecycle.
 </li>
 <li>
 Support User Acceptance Testing (UAT) by defining test cases and validating outcomes.
 </li>
 </ul>
 
 
 
 
 
 Guest Experience &amp; Journey Mapping (20%)
 
 
 <ul>
 <li>
 Map current and future state customer journeys across digital channels.
 </li>
 <li>
 Identify gaps, inefficiencies, or opportunities to enhance the digital customer experience.
 </li>
 <li>
 Work with UX designers to ensure solutions align with user expectations and accessibility standards.
 </li>
 <li>
 Advocate for human-centered design and consistency across touchpoints (e.g., app, web, kiosk).
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Collaboration &amp; Communication (20%)
 
 
 <ul>
 <li>
 Act as a liaison between business teams, digital, technology, and external vendors.
 </li>
 <li>
 Prepare clear and concise documentation, presentations, and visuals to communicate findings and recommendations.
 </li>
 <li>
 Support workshops, stand-ups, retrospectives, and demos as part of Agile delivery.
 </li>
 <li>
 Ensure alignment between technical delivery and business objectives.
 </li>
 </ul>
 
 
 
 
 
 Insight, Reporting &amp; Continuous Improvement (10%)
 
 
 <ul>
 <li>
 Monitor key digital product metrics and customer feedback to identify trends and improvements.
 </li>
 <li>
 Support A/B testing, prototype validation, and analytics interpretation.
 </li>
 <li>
 Recommend enhancements to tools, processes, or content based on evidence and best practices.
 </li>
 <li>
 Contribute to lessons learned and knowledge sharing across teams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in business, IT, Computer Science, Engineering, or related field.
 </li>
 <li>
 
 Experience:
 
 Overall: 3&ndash;5 years
 </li>
 <li>
 Relevant: 3&ndash;5 years in Business Analysis, Digital Transformation, Solution Design, and Process Mapping.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Tools:
 
 
 <ul>
 <li>
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms.
 </li>
 <li>
 Experience in Agile methodologies.
 </li>
 </ul>
 
 
</div>

Senior Business Analyst – Digital Customer Experience

Dicetek LLC

<div>
 
 Job Description
 
 
 
 We are looking for a versatile Business Analyst capable of handling both technical and business analysis activities, with strong exposure to Open Banking initiatives. The role involves gathering and translating business requirements, supporting API-driven solutions, and ensuring seamless collaboration between technical teams, business stakeholders, and external partners.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business and technical requirements for Open Banking projects.
 </li>
 <li>
 Work closely with architecture, development, and product teams to translate requirements into technical specifications.
 </li>
 <li>
 Support API design, integration, and testing activities.
 </li>
 <li>
 Conduct gap analysis, process mapping, and impact assessment.
 </li>
 <li>
 Coordinate with external partners, regulators, and internal stakeholders.
 </li>
 <li>
 Assist in UAT planning, execution, and issue resolution.
 </li>
 <li>
 Ensure compliance with Open Banking standards and security guidelines.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Strong experience in both business and technical analysis.
 </li>
 <li>
 Hands-on experience with Open Banking, APIs, and integration projects.
 </li>
 <li>
 Solid understanding of banking processes, digital channels, and regulatory requirements.
 </li>
 <li>
 Proficiency in documentation (BRD, FRD, user stories, process flows).
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 </ul>
</div>

Business Analyst - Techno Functional

DICETEK LLC

<div>Job Description:
We are looking for a versatile Business Analyst capable of handling both technical and business analysis activities, with strong exposure to Open Banking initiatives. The role involves gathering and translating business requirements, supporting API-driven solutions, and ensuring seamless collaboration between technical teams, business stakeholders, and external partners.
Key Responsibilities:<ul><li>
Gather, analyze, and document business and technical requirements for Open Banking projects.</li><li>
Work closely with architecture, development, and product teams to translate requirements into technical specifications.</li><li>
Support API design, integration, and testing activities.</li><li>
Conduct gap analysis, process mapping, and impact assessment.</li><li>
Coordinate with external partners, regulators, and internal stakeholders.</li><li>
Assist in UAT planning, execution, and issue resolution.</li><li>
Ensure compliance with Open Banking standards and security guidelines.</li></ul>
Required Skills &amp; Experience:<ul><li>
Strong experience in both business and technical analysis.</li><li>
Hands-on experience with Open Banking, APIs, and integration projects.</li><li>
Solid understanding of banking processes, digital channels, and regulatory requirements.</li><li>
Proficiency in documentation (BRD, FRD, user stories, process flows).</li><li>
Excellent communication and stakeholder management skills.</li></ul></div>

Ceenex Global LLC

We're Hiring: Sr Business Analyst - Digital Customer Experience! The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to-end guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analyzing requirements, identifying process improvements and supporting the successful delivery of our digital products and services.Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned and operationally viable.Location: Dubai, United Arab Emirates Work Mode: Work From Office Role: Sr Business Analyst - Digital Customer ExperienceSalary - 22000 AED + Benefits (Negotiable)Experience - 5 to 15 yearsWhat You'll Do:Requirements Gathering &amp; AnalysisDigital Product SupportGuest Experience &amp; Journey MappingStakeholder Collaboration &amp; CommunicationInsight Reporting and Continuous ImprovementSkills, Tools, and Systems Experience:Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platformsExperience in Agile methodologiesCore Activities Experience:Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting.Skills:&middot; Expertise in DXP (Digital Customer Experience); Digital Guest Experience; stakeholder engagement&middot; Creates Business cases.&middot; Agile process&middot; B2C ImplementationReady to make an impact? Apply now and join us on this exciting journey!Job Type: Full-timePay: AED20,000.00 - AED22,000.00 per month

Sr. Business Analyst -Digital Customer Experience

<div>JOB PURPOSE:

The Lead Technical Business Analyst will play a pivotal role in supporting our data science team's efforts in Industry 4.0 Digital Transformation for EGA. This individual will be responsible for translating business requirements into technical data requirements, facilitating not only the communication between business stakeholders and technical teams but hands on technical specification and data exploration. They will also implement a robust data governance practice, optimal use and management of data across the data architecture, data engineering, Machine Learning Operations (MLOps), and data science functions. 


KEY ACCOUNTABILITIES:
<ul>
<li>Technical Business Analysis: Analyse business needs and requirements, translate them into data solutions, and communicate these needs to the technical teams. Work closely with data science team to understand, analyse, and support their data requirements.</li>
<li>Data Governance: Implement and monitor data governance policies and practices. Ensure data quality, privacy, and compliance with relevant regulations. Hands on development and rolling out of data governance platform</li>
<li>Data Management: Coordinate and hands on with different teams to ensure robust data management practices across the data architecture, data engineering processes, MLOps, and data science models. Enabling data cataloging, data lineage and exploration</li>
<li>Agile: Collaboration with the Scrum master to support writing of stories, oversee data-related projects, ensure alignment with business objectives, and delivery.</li>
<li>Stakeholder Communication: Act as a bridge between technical teams and non-technical stakeholders, facilitating clear and effective communication. Conduct data workshops showcasing best practices for data management and selfserve</li>
<li>Trend Analysis: Stay updated with the latest Industry 4.0 trends and understand their potential impact on our business and data strategies.</li>
</ul>
AUTHORITY/ DECISION MAKING:

Propose approaches for data lineage, mapping and cataloging

Go to person to maintain business logic translation to data requirements

QUALIFICATIONS &amp; SKILLS:

Minimum Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Computer Engineering or Computer Science or equivalent</li>
</ul>
Minimum Experience:
<ul>
<li>5+ years of experience in a data relevant role (analysis/engineering), with a strong focus on data challenges (data requirements, governance, management, agile processes). Experience in a manufacturing environment implementing Industry 4.0 principles would be highly desirable.</li>
</ul>
Skills:
<ul>
<li>Hands-on experience with data analytics and engineering across different domains.</li>
<li>Hands on experience with python and SQL</li>
<li>Experience in designing and understanding data models</li>
<li>Experience in understanding agile software development practices</li>
<li>Experience in cross functional collaboration with product , tech , business and data science teams</li>
<li>Detailed knowledge of gathering and translating business requirements into data requirements and working with data engineers and data scientists to scope out the solution required</li>
<li>Project management skills</li>
<li>Effective collaboration, communication, and interpersonal skills</li>
<li>Experience in coaching and mentoring</li>
<li>Problem solving</li></ul></div>

Lead Technical Business Analyst

Covenant Tel

We are seeking a dynamic Business Analyst with 2–3 years of experience, preferably in a consulting environment, to support strategic initiatives across market research, proposition development, client engagement, and partner coordination. This role is pivotal in shaping go-to-market strategies and driving business growth for our technology services portfolio. Key Responsibilities <ul><li>Conduct market and competitive research to identify trends, opportunities, and client needs across telecom, data science, and cybersecurity domains.</li><li>Collaborate with cross-functional teams to develop compelling proposition decks, pitch materials, and executive presentations.</li><li>Support client follow-ups, meeting coordination, and action tracking to ensure seamless engagement and delivery.</li><li>Facilitate partner interactions, including onboarding, documentation, and strategic alignment activities.</li><li>Analyze business performance metrics and contribute to internal reporting and decision-making.</li><li>Work closely with lead generation and digital marketing agency for smoother follow ups and coordination on both lead gen and brand building activities.</li></ul>

Business Analyst – Technology Services

DT One

Senior Business Analyst - DT One Location: Dubai, United Arab Emirates About DT One DT One operates a global network for mobile top up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out. Through our network of over 1,500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers. The DT One team is headquartered in Singapore with regional offices in Barcelona, Dubai, London, Manila and Miami. DT One is committed to empowering people and businesses through accessible and reliable mobile top ups and digital non cash micropayments, and is poised to play a pivotal role in shaping the future of cross border micropayments and digital value payments. Context of the role DT One is looking for a Senior Business Analyst to support our growth by gathering, analyzing, and documenting business requirements-translating them into functional specifications and actionable insights. You will be working with large datasets, performing gap analyses, and visualising business processes using tools including sequence diagrams. This role bridges the gap between business needs and technical implementation, enabling data driven decisions that improve products and operations. Experience in fintech or digital payments, particularly in prepaid products, telco integrations, cross border value flows, and FX, will be highly advantageous. What you'll do <ul> <li>Collaborate with internal and external stakeholders to gather business requirements and translate them into functional specifications, describing business requirements (stories, flows, diagrams) for engineers and architects.</li> <li>Analyze large datasets to extract insights that drive product strategy and business decisions.</li> <li>Create visual representations of business processes and data insights using tools like Tableau, Excel, and similar tools.</li> <li>Identify discrepancies between current and target states, providing actionable recommendations.</li> <li>Assist in User Acceptance Testing (UAT) and in preparing internal training materials to ensure team readiness.</li> <li>Update the Product Knowledge Base with accurate documentation, FAQs, and training materials.</li> </ul> Key Requirements <ul> <li>Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.</li> <li>5+ years in a Business Analyst role, ideally within the fintech or banking industry.</li> <li>Familiarity with Jira and Confluence.</li> <li>Use case modelling and UML notation experience is a considerable advantage.</li> <li>Technical writing experience is a plus.</li> <li>Proficient in data analysis and visualization tools (Tableau, Excel) and process mapping.</li> <li>Basic understanding of Agile methodologies.</li> <li>Strong analytical, problem solving, and communication skills, with attention to detail and a collaborative approach.</li> <li>Previous UX experience in B2C funnels (Figma, onboarding, conversion funnels).</li> </ul> Referrals increase your chances of interviewing at DT One by 2x. Get notified about new Senior Business Analyst jobs in Dubai, United Arab Emirates. Seniority level Mid Senior level Employment type Full time Job function Research, Analyst, and Information Technology

Senior Business Analyst

Explore 5220+ Senior technical business analyst in Dubai this December. Find roles across top companies and apply now to boost your career.

5220 senior technical business analyst jobs IN Dubai

Senior Business Analyst – Digital Customer Experience

Business Analyst - Techno Functional

Business Analyst - Techno Functional

Sr. Business Analyst -Digital Customer Experience

Lead Technical Business Analyst

Business Analyst – Technology Services

Senior Business Analyst