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business analyst / sme - 8+ yrs (payments domain) Jobs in Dubai

business analyst / sme - 8+ yrs (payments domain)

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senior technical business analyst

Ceenex Global LLC

We're Hiring: Senior Analyst - Operations Business Systems! We are seeking a highly experienced and technically adept Airport Operations Systems Lead to oversee the implementation, integration, and operational management of critical airport systems across terminal operations, airfield operations, and baggage handling. This role is pivotal in delivering and maintaining mission critical technologies that enable safe, efficient, and seamless airport operations while driving the adoption of AI and ML-powered capabilities for smarter decision-making and optimized passenger flows.Location: Dubai, United Arab Emirates Role: Senior Analyst - Operations Business SystemsSalary - 20000 to 24000 AED + BenefitsExperience - 7 to 10 yearsResponsibilities:Strategic Planning &amp; Implementation<ul><li>&middot; Lead the design, deployment, and integration of airport systems supporting terminal operations (check-in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track &amp;Trace).</li><li>&middot; Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.</li><li>&middot; Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.</li></ul>Qualifications:&middot; Bachelor&rsquo;s degree in Engineering, Information Technology, or Aviation Management; Master&rsquo;s degree preferred.&middot; 10 years of experience in airport systems or aviation IT, including leadership in large-scale technology implementations.&middot; In-depth knowledge of:I. Terminal systems (CUTE/CUPPS,CUSS,FIDS,BRS,SecurityScreening)II. Airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS)III. Baggage systems (BHS, SCADA, integration with airline DCS and BRS)&middot; Experience in designing or implementing AI/ML-enabled systems to support data-driven operations.&middot; Familiarity with aviation standards (IATA,ICAO,ACI),and ITSM frameworks (e.g.,ITIL).Ready to drive operational excellence? Apply now and let's innovate together!Job Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Senior Analyst - Operations Business Systems

Intelligent Solutions HR

<div>
 
 
 
 General Overview:
 
 
 
 
 
 
 
 Intelligent Solutions have partnered with a leading Insurance brokerage firm to hire a visionary and commercially minded Senior Product Business Analyst within the Digital Transformation team. You will play a key role in shaping, launching, and optimizing innovative insurance products and digital experiences. You will collaborate with Product Managers, Designers, Engineering, Operations, Underwriting, and Compliance to turn complex business needs into clear, actionable requirements that fuel scalable, user-centric digital insurance solutions. You will also mentor junior analysts and ensure processes and products meet business objectives.
 
 
 
 
 
 This is a strategic role suited for an experienced analyst who understands the intersection of business goals, user needs, and digital product delivery. You will lead cross-functional alignment from concept to launch and beyond, while influencing strategy through insights and structured analysis.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 Product Discovery &amp; Definition
 
 
 
 
 
 
 &bull; Collaborate with Product Managers to define product goals, value propositions, and success metrics.
 
 
 &bull; Facilitate stakeholder interviews, customer research, and competitor analysis to inform product roadmaps.
 
 
 &bull; Translate business objectives and customer pain points into clear product requirements, user stories, and acceptance criteria.
 
 
 &bull; Research and analyze industry trends and customer feedback to identify opportunities for improvement.
 
 
 
 
 
 
 Requirements Management
 
 
 
 
 
 
 &bull; Lead end-to-end business analysis for new features and product enhancements across digital journeys (quote, buy, renew, claim, etc.).
 
 
 &bull; Conduct requirements gathering, user research, and stakeholder workshops to inform product strategy.
 
 
 &bull; Develop functional and non-functional requirement documents, process flows, and business rules to support digital product delivery.
 
 
 &bull; Perform gap and impact analysis to evaluate new initiatives.
 
 
 &bull; Establish and enforce documentation best practices across the team.
 
 
 &bull; Drive backlog grooming, prioritization, and sprint planning sessions with cross-functional teams.
 
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 
 
 
 
 &bull; Act as the primary bridge between business, product, tech, and design teams, ensuring clarity, feasibility, and alignment.
 
 
 &bull; Partner with Product Managers on product vision, strategy, and KPIs.
 
 
 &bull; Facilitate workshops, sprint planning, and requirement walkthroughs.
 
 
 &bull; Work with UI/UX teams to ensure user experience considerations are embedded into product requirements.
 
 
 &bull; Influence senior stakeholders with structured insights and recommendations.
 
 
 &bull; Support QA by validating test cases against acceptance criteria and facilitating issue resolution.
 
 
 
 
 
 
 Data-Driven Decision Support
 
 
 
 
 
 
 &bull; Analyze customer behavior, process data, and product performance to inform prioritization &amp; strategy.
 
 
 &bull; Assist in creating dashboards and KPIs to monitor product adoption, conversion, and experience gaps.
 
 
 &bull; Provide product / process recommendations on enhancements based on analytics.
 
 
 
 
 
 
 Quality &amp; Testing Support
 
 
 
 
 
 
 &bull; Oversee UAT planning and execution for critical initiatives.
 
 
 &bull; Ensure feature delivery matches requirements and acceptance criteria.
 
 
 &bull; Track and resolve defects, ensuring timely closure.
 
 
 
 
 
 
 Process Optimization
 
 
 
 
 
 
 &bull; Use data insights, customer feedback, and operational metrics to identify optimization opportunities.
 
 
 &bull; Recommend and drive continuous improvement in digital processes and product operations.
 
 
 &bull; Drive process redesign and automation aligned with digital transformation goals.
 
 
 &bull; Identify inefficiencies and design sustainable solutions.
 
 
 &bull; Ensure regulatory and compliance requirements are incorporated in workflows.
 
 
 
 
 
 
 Operational Excellence
 
 
 
 
 
 
 &bull; Champion best practices in analysis, documentation, and delivery across the product team.
 
 
 &bull; Introduce standards, templates, and reporting mechanisms to streamline execution.
 
 
 &bull; Drive continuous improvement in how the product organization operates.
 
 
 &bull; Create / review Standard Operating Procedures (SOPs) and internal process documentation.
 
 
 
 
 
 
 Leadership &amp; Strategic Contribution
 
 
 
 
 
 
 &bull; Mentor junior analysts and contribute to Analysis best practices and frameworks within the product function.
 
 
 &bull; Participate in go-to-market planning, internal training, and documentation to support product launches.
 
 
 &bull; Support vendor evaluations, solution design workshops, and partnership integrations.
 
 
 
 
 
 
 
 Key Qualifications:
 
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.
 
 
 &bull; 7+ years of relevant experience as a Business Analyst, Product Analyst, Product Owner, or related role, preferably within insurance, fintech, or digital platforms.
 
 
 &bull; Experience working in Agile/Scrum environments with cross-functional product squads.
 
 
 &bull; Familiarity with SDLC and product lifecycle practices.
 
 
 &bull; Demonstrated success in contributing to or leading digital product development initiatives from ideation to launch and scaling.
 
 
 &bull; Strong understanding of compliance and regulatory requirements in insurance/financial services.
 
 
 
 
 
 
 
 Core Skills:
 
 
 
 
 
 
 
 &bull; Strong knowledge of product discovery, Agile/Scrum methodologies, and digital delivery practices.
 
 
 &bull; Advanced analytical and problem-solving skills; proficiency with SQL, Excel, or BI tools is a plus.
 
 
 &bull; Familiarity with customer journey tools (e.g., Miro, Figma, MS Visio) and backlog management systems (e.g., JIRA).
 
 
 &bull; Ability to work independently and influence stakeholders at all levels.
 
 
 &bull; Familiarity with API-based products, data mapping, and digital insurance platforms is a strong plus.
 
 
 &bull; Excellent verbal and written communication skills; able to distill complex information clearly.
 
 
 &bull; Understanding of health or general insurance products (quote, bind, issue, claim).
 
 
 &bull; Experience working in regulated environments or with compliance teams.
 
 
 &bull; Comfort working in ambiguous, fast-evolving startup-like environments.
 
 
 &bull; Product mindset with a focus on outcomes, not just deliverables.
 
 
 &bull; Insurance domain expertise is highly desirable.
 
 
 &bull; Exposure to quality standards, process controls, and knowledge management practices, especially from an operational excellence perspective is a plus.
 
 
 &bull; Ability to balance strategic thinking with execution detail.
 
 
 &bull; Leadership ability to mentor, coach, and guide junior analysts.
 
 
 
 
 
 
 
 What Makes This Opportunity Unique:
 
 
 
 
 
 
 
 &bull; Work at the forefront of digital insurance transformation in the MENA region.
 
 
 &bull; Be part of a high-impact product team driving innovation in customer experience.
 
 
 &bull; Flexible, collaborative, and diverse team culture.
 
 
 &bull; Opportunities for professional growth and exposure to end-to-end product development
 
</div>

Senior Product / Business Analyst

Alexander Ash Consulting

<div>
 
 We are currently seeking experienced Technical Business Analysts for our client, a leading global financial markets infrastructure and data provider.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as the bridge between technology teams, programme leadership, and business stakeholders to capture, analyse, and translate requirements into actionable deliverables.
 </li>
 <li>
 Partner with network engineers, solution architects, and infrastructure SMEs to document end-to-end technical and business processes.
 </li>
 <li>
 Support network migration activities, including mapping current-state to target-state architectures and identifying dependencies, risks, and remediation plans.
 </li>
 <li>
 Drive clarity around requirements for replatforming projects, ensuring alignment with enterprise architecture, cloud strategy, and regulatory standards.
 </li>
 <li>
 Produce high-quality documentation including user stories, process flows, functional and non-functional requirements, and impact assessments.
 </li>
 <li>
 Assist in test planning, validation, and acceptance criteria to ensure smooth migration and successful programme delivery.
 </li>
 <li>
 Contribute to programme governance with status updates, RAID management, and stakeholder reporting.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within large-scale cloud, infrastructure, or network transformation programmes.
 </li>
 <li>
 Strong understanding of
 
 network infrastructure concepts
 
 (routing, switching, firewalls, VPNs, connectivity, cloud networking).
 </li>
 <li>
 Familiarity with
 
 cloud platforms (AWS, Azure, GCP)
 
 and hybrid infrastructure environments.
 </li>
 <li>
 Demonstrated ability to capture and articulate complex technical requirements in a clear, structured way for both business and technical audiences.
 </li>
 <li>
 Experience in
 
 migration programmes
 
 (applications, networks, or infrastructure) with an understanding of dependencies, risks, and mitigation strategies.
 </li>
 <li>
 Skilled in requirements gathering techniques, business process mapping, and documentation tools (e.g., Confluence, Jira, Visio).
 </li>
 <li>
 Excellent stakeholder engagement and communication skills, with the ability to operate in a fast-paced, global environment
 </li>
 </ul>
 
 
 
 
 This is a contract role based in Dubai. If interested in the role, please email your CV to anushree.singh@alexanderash.com
 
</div>

Technical Business Analyst

Global Software Solutions Group

<div>
 We are looking for
 
 experienced Business Analysts / Subject Matter Experts (8+ years)
 
 with strong expertise in the
 
 Payments domain
 
 to join our team in the
 
 UAE
 
 .
 
 
 (Must be
 
 currently based in the UAE
 
 .)
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements for payment systems.
 </li>
 <li>
 Collaborate with stakeholders, product, and technology teams to design effective payment solutions.
 </li>
 <li>
 Work on FTS, SWIFT, WPS, Payment Hub systems and ensure smooth implementation.
 </li>
 <li>
 Act as a bridge between business and IT teams, providing domain expertise and solution guidance.
 </li>
 <li>
 Support testing, validation, and production rollout of payment-related projects.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 Minimum 8+ years of experience as a Business Analyst / SME in Payments.
 </li>
 <li>
 Strong hands-on knowledge of FTS, SWIFT, WPS, Payment Hub.
 </li>
 <li>
 Proven experience in banking/financial services environment.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Must be currently based in the UAE.
 </li>
 </ul>
</div>

Business Analyst / SME - 8+ Yrs (Payments Domain)

GSSTech Group

<div>We are looking for experienced Business Analysts / Subject Matter Experts (8+ years) with strong expertise in the Payments domain to join our team in the UAE. 
(Must be currently based in the UAE.) 
Requirements
Key Responsibilities:<ul>
<li>Gather, analyze, and document business requirements for payment systems.
</li><li>Collaborate with stakeholders, product, and technology teams to design effective payment solutions.
</li><li>Work on FTS, SWIFT, WPS, Payment Hub systems and ensure smooth implementation.
</li><li>Act as a bridge between business and IT teams, providing domain expertise and solution guidance.
</li><li>Support testing, validation, and production rollout of payment-related projects.
</li></ul>Required Skills &amp; Experience:<ul>
<li>Minimum 8+ years of experience as a Business Analyst / SME in Payments.
</li><li>Strong hands-on knowledge of FTS, SWIFT, WPS, Payment Hub.
</li><li>Proven experience in banking/financial services environment.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Must be currently based in the UAE.</li></ul></div>

Mind Stream

We&rsquo;re Hiring: Senior Business AnalystLocation: Onsite &ndash; Qatar Salary: QAR 15,000/- full package Duration: 6 months (extendable)Key Skills (RR Skills):<ul><li>ADO, Agile, Business Analysis</li><li>Functional Documentation, ScrumMaster</li><li>Technical Writing, Web Infrastructure Fundamentals</li><li>Personalization</li></ul>Job Description: We are seeking a Senior Business Analyst to manage core BA responsibilities while also serving as PMO/Scrum Lead. The role will be instrumental in leading the IFE Transformation Program, translating business narratives into actionable insights across multiple workstreams.Responsibilities:<ul><li>Perform detailed business analysis and prepare functional documentation.</li><li>Act as a Scrum Lead, managing Agile ceremonies and ensuring delivery alignment.</li><li>Collaborate with stakeholders to define requirements and translate them into technical solutions.</li><li>Support the transformation program with end-to-end analysis and execution oversight.</li><li>Bridge business needs with technical teams through effective communication and documentation.</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: AED14,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Business Analyst?</li><li>o you have experience in Agile/Scrum and PMO roles?</li><li>Are you experienced in ADO (Azure DevOps)?</li><li>Do you have experience in Aviation/IFE projects?</li><li>Are you comfortable with the offered salary of QAR 15,000/- full package?</li><li>Are you available to work onsite in Qatar for 6 months (extendable)?</li><li>Notice period?</li></ul>

Senior Business Analyst - PMO & Scrum Lead Role

DICETEK LLC

<div>Job Description: Senior Analyst, Compliance &amp; Fraud Systems Support
Department: Technology
Location: Dubai
Reporting to: Manager, Application Support
Job Summary
We are seeking a highly skilled and motivated Senior Analyst to provide expert-level support and administration for our suite of financial crime compliance systems, with a primary focus on NICE Actimize. In this role, you will be the technical subject matter expert (SME) responsible for ensuring the stability, performance, and effectiveness of our fraud detection and anti-money laundering (AML) platforms. You will work closely with Compliance, Fraud Operations, and IT teams to troubleshoot issues, implement configurations, and support the systems that protect the bank from financial crime.
Key Responsibilities
System Administration &amp; Support:<ul><li>
Provide L2/L3 technical support for the NICE Actimize suite (e.g., ACT One, Watchlist Compliance, SAM, ERCM, IFM-X) in a 24/7 banking environment.</li><li>
Monitor system health, performance, and batch job processing (e.g., scenario execution, case management workflows).</li><li>
Investigate, diagnose, and resolve complex technical incidents and service requests related to application errors, data feed issues, and user access.</li><li>
Perform routine application maintenance, including patching, upgrades, and environment refreshes in coordination with the infrastructure team.</li></ul>
Configuration &amp; Business Rule Management:<ul><li>
Implement and test changes to scenario tuning, rules, parameters, and risk models within the Actimize platform as directed by the Compliance team.</li><li>
Support the back-testing and calibration of fraud and AML scenarios to optimize alert quality and reduce false positives.</li><li>
Manage reference data, watchlists, and other static data configurations within the systems.</li></ul>
Data Integration &amp; Analysis:<ul><li>
Troubleshoot and support real-time and batch data feeds from core banking systems (transactions, customer data) into Actimize.</li><li>
Write basic SQL queries to investigate data discrepancies, validate feed completeness, and support ad-hoc data analysis for the business.</li><li>
Collaborate with data engineering teams to resolve data pipeline issues affecting Actimize.</li></ul>
Stakeholder Collaboration &amp; Documentation:<ul><li>
Act as a liaison between IT infrastructure, application vendors (NICE), and business users (Compliance/Fraud Investigators).</li><li>
Create and maintain detailed technical documentation, including system configurations, support procedures, and knowledge base articles.</li><li>
Provide training and guidance to L1 support staff and end-users on system functionality and best practices.</li></ul>
Qualifications &amp; Experience
Required:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Finance, or a related field.</li><li>
3+ years of hands-on experience administering, configuring, and supporting the NICE Actimize platform in a banking or financial services environment.</li><li>
Strong understanding of AML and Fraud typologies, scenarios, and investigative processes.</li><li>
Proven experience with SQL for data querying and analysis.</li><li>
Solid understanding of Unix/Linux commands and basic shell scripting.</li><li>
Excellent problem-solving and analytical skills with a keen attention to detail.</li></ul>
Highly Desirable:<ul><li>
NICE Actimize professional certifications (e.g., Certified Administrator).</li><li>
Experience with other financial crime systems (e.g., Oracle Mantas, SAS AML, Featurespace).</li><li>
Knowledge of UAE banking systems and payment networks (SWIFT, IPI/FTS, NPSS, WPS etc.).</li><li>
Familiarity with ITIL framework principles (Incident, Problem, Change Management).</li></ul></div>

Senior Analyst, Compliance & Fraud Systems Support

Explore 5129+ Senior technical business analyst in Dubai this October. Find roles across top companies and apply now to boost your career.

5129 senior technical business analyst jobs IN Dubai

Senior Analyst - Operations Business Systems

Senior Product / Business Analyst

Technical Business Analyst

Business Analyst / SME - 8+ Yrs (Payments Domain)

Business Analyst / SME - 8+ Yrs (Payments Domain)

Senior Business Analyst - PMO & Scrum Lead Role

Senior Analyst, Compliance & Fraud Systems Support