senior technical support engineer

ASK Development pvt Limited

Job descriptionA leading Telecom Company Required Online technical support engineer<ul><li>Key Responsibilities:</li><li>Respond promptly to customer inquiries via chat, email, or support systems.</li><li>Diagnose, troubleshoot, and resolve hardware, software, or connectivity issues remotely.</li><li>Guide customers through step-by-step solutions and provide product usage assistance.</li><li>Escalate complex issues to higher-level support or engineering teams when necessary.</li><li>Document all technical interactions, resolutions, and feedback in the ticketing system.</li><li>Follow standard operating procedures (SOPs) and service-level agreements (SLAs).</li><li>Provide remote configuration, installation, and upgrade support where applicable.</li><li>Educate users about product features, system updates, and preventive measures.</li><li>Collaborate with the technical team to identify recurring issues and suggest improvements.</li><li>Ensure customer satisfaction by delivering professional, courteous, and effective support</li></ul>Requirement:Education: BS IT/ CS/Electrical engineer (Graduate)Salary: 40,000 (Please note that there is incentive available on performance base )Benefits Provided:<ul><li>Medical Insurance</li><li>Job Type: Full-time</li></ul>Shift: Rotational : every month your shift will be changeJob Type: Full-timeLocation:<ul><li>Lahore johar town</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have good communication in English ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Online Technical Support engineer

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<div><div>
The Division:</div><div>
Founded in 2009, Premier Construction Software is a global provider of AI-powered construction ERP solutions. Premier helps construction teams manage complex financials, automate workflows, and gain real-time visibility into project performance through intelligent, data-driven tools. 
 
With offices across North America, Australia/New Zealand, and the UAE, Premier supports customers operating in multiple regions and time zones. Premier is a subsidiary of Constellation Software Inc., a global leader in vertical market software.</div><div>
The Position:</div><div>
We are hiring Senior Software Developer (Support) to expand our technical support capacity as the platform scales. This is a senior, hands-on role focused on complex troubleshooting, data integrity, API-based integrations, and close collaboration with Product, Development, and QA teams. The role requires strong SQL expertise, sound judgment, and deep ERP domain knowledge.</div><div>
Reporting &amp; Collaboration:</div><div>
This role reports directly to the Tech Support Lead. In addition, the Senior Technical Support Engineer works closely with the Executive Product Director on customer-support-related initiatives, escalations, and systemic product improvements informed by support trends. The successful hire will work from the Contour Software Lahore office as part of the resource-center team that is an extension of the division-based R&amp;D department.</div><div>
Coverage &amp; Time Zone Alignment:</div><div>
AU Time Zone &ndash; Primary support for Australia with overlap into North America</div><div>
Key Responsibilities:</div><div><ul><li>
Own and resolve complex, data-centric and integration-related technical issues</li></ul></div><div><ul><li>
Investigate discrepancies across UI, reports, APIs, workflows, and database layers</li></ul></div><div><ul><li>
Safely perform approved data corrections with strong audit and data-integrity awareness</li></ul></div><div><ul><li>
Troubleshoot API-related issues including payload validation, data mapping, and system interactions</li></ul></div><div><ul><li>
Determine when issues require product or engineering escalation versus data or configuration fixes</li></ul></div><div><ul><li>
Collaborate closely with Product, Development, QA, and Support leadership</li></ul></div><div><ul><li>
Provide clear written and verbal communication on root cause, impact, and resolution</li></ul></div><div>
Business &amp; Domain Knowledge:</div><div><ul><li>
ERP systems with construction or project-based accounting</li></ul></div><div><ul><li>
General Ledger, fiscal periods, AP/AR workflows, and financial controls</li></ul></div><div><ul><li>
Job Costing, Subcontracts, Change Orders, Billing, and Forecasting</li></ul></div></div><div><div><ul><li>
Reporting accuracy, cross-module data consistency, and downstream financial impact</li></ul></div><div>
Technical Skills (Must-Have):</div><div><ul><li>
Expert-level Microsoft SQL Server (advanced troubleshooting, scripting, execution)</li></ul></div><div><ul><li>
Strong understanding of audit-safe data handling in production environments</li></ul></div><div><ul><li>
C# / ASP.NET (ability to read and understand backend service logic)</li></ul></div><div><ul><li>
REST API fundamentals (request/response analysis, payloads, status codes, integrations)</li></ul></div><div><ul><li>
Angular (working knowledge for UI and API interaction analysis)</li></ul></div><div>
Soft Skills &amp; Senior Expectations:</div><div><ul><li>
Excellent verbal and written communication skills</li></ul></div><div><ul><li>
Strong analytical thinking and sound independent judgment</li></ul></div><div><ul><li>
High ownership, accountability, and attention to detail</li></ul></div><div><ul><li>
Ability to operate effectively across time zones and cross-functional teams</li></ul></div></div>
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Senior Software Developer (Support)

Cervello Tech

Cervello Tech is a rapidly growing specialist in state-of-the-art Audiovisual (AV) and Unified Communication (UC) solutions. We partner with industry-leading brands to provide cutting-edge hardware, including Interactive Displays, Video Conferencing Systems, and IP PBX solutions.We are looking for energetic, organized, and proactive individuals (Male &amp; Female) to join our foundational team at our Lahore Office.The RoleAs a Sales Coordinator and Pre-Sales / Technical Support Engineer, you will be the backbone of our hardware and networking solutions. You will bridge the gap between initial customer outreach and technical execution, ensuring clients receive expert guidance and seamless support.<ul><li>Salary: PKR 40,000 &ndash; 60,000 per month (Negotiable based on experience)</li><li>Type: Full-time, Permanent (On-site)</li><li>Schedule: Monday &ndash; Friday (9:00 AM &ndash; 5:30 PM)</li><li>Location: Office No. 9, 2nd Floor, IT Tower Shopping Mall, 73-E/1, Gulberg III, Hali Road, Lahore.</li></ul>Key Responsibilities1. Sales Coordination &amp; Lead Generation<ul><li>Research and identify potential local organizational customers (Corporate, Education, and Government sectors).</li><li>Execute lead generation strategies to build a robust sales pipeline.</li><li>Coordinate between the sales team and technical departments to ensure timely follow-ups.</li></ul>2. Pre-Sales Engineering<ul><li>Conduct technical demonstrations of AV and UC products for prospective clients.</li><li>Assist in designing technical solutions and preparing equipment BOQs (Bill of Quantities).</li><li>Address technical queries during the initial phase of the sales cycle.</li></ul>3. Technical Support<ul><li>Provide top-tier technical assistance and troubleshooting for hardware and networking systems.</li><li>Oversee seamless installations and provide post-deployment support to ensure client satisfaction.</li></ul>Qualifications &amp; ExperienceWe are seeking candidates with a blend of academic knowledge and hands-on experience:<ul><li>Education: Bachelor&rsquo;s in Sales &amp; Marketing, BS, or B.Eng. in Electronics / Telecommunication Engineering.</li><li>Note: Candidates with a Diploma in Electronics Engineering and relevant field experience are also encouraged to apply.</li><li>Experience: Minimum 1 year of experience in customer relations, electronic hardware, or networking solutions.</li><li>Technical Skills: * Strong troubleshooting abilities for hardware and AV systems.</li><li>Solid understanding of networking protocols and IP-based solutions.</li><li>Familiarity with Unified Communication tools (Video Conferencing, IP PBX).</li><li>Soft Skills: A proactive attitude, strong communication skills, and a high commitment to office discipline and punctuality.</li></ul>How to ApplyIf you meet the criteria and are ready to grow with a forward-thinking tech company, we want to hear from you!<ul><li>Email: Send your updated CV to jobs@cervello.tech</li><li>WhatsApp/Contact: +92 (331) 0001576</li><li>Website: www.cervello.tech</li></ul>Follow us for updates:<ul><li>LinkedIn: https://www.linkedin.com/posts/cervello-pakistan_wearehiring-nowhiring-joinourteam-activity-7292079546034524161-jt20?utm_source=share&amp;utm_medium=member_desktop</li><li>Facebook:</li><li>https://m.facebook.com/story.php?story_fbid=pfbid0kstCjvGMri2EgSo9MwPuGQKxefpipYATLx3dwYhXRPU4DkGTXQLkqXw6K9bD1TFl&amp;id=100094178111557</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Coordinator & Pre-Sales and Technical Support Engineer

AMT Electric Private Limited

Position Description<ul><li>Handle B2B sales of Signify LED lighting and ABB electrical products.</li><li>Generate new business opportunities in commercial, industrial, and project sectors.</li><li>Meet contractors, consultants, and customers for product promotion and technical discussions.</li><li>Prepare quotations, follow up on inquiries, and close sales deals.</li><li>Provide technical support for product selection and project requirements.</li><li>Maintain customer relationships and achieve assigned sales targets.</li></ul>Skills and Technical Competency<ul><li>Bachelors in Electrical engineering (Power/Electronics)</li><li>Minimum 2 years experience in relevant industry, Preference will be given to candidates with experience in electrical Product sales.</li><li>B2B sales and project handling experience in commercial/industrial sectors.</li><li>Ability to understand BOQs, technical datasheets, and project requirements.</li><li>Good communication, negotiation, and client relationship management skills.</li><li>Ability to coordinate with consultants, contractors, and technical teams.</li><li>Target-oriented with strong follow-up and problem-solving skills.</li></ul>Pay: Rs55,000.00 - Rs75,000.00 per monthWork Location: In person

Senior Technical Sales Engineer

aQovia

<div>Why Aqovia?
At the Intersection of Innovation and Impact, introducing Aqovia. Aqovia is a UK-based technology firm dedicated to creating tangible value through the power of AI, data-driven, and bespoke software solutions and services.
Our unique approach extends beyond traditional service and solutions delivery, we strategically invest in and nurture a diverse portfolio of promising companies operating across vital sectors including; financial services, health, infrastructure management, sustainability, education, and business intelligence.
This commitment to creating innovation across a broad spectrum allows Aqovia to stay at the cutting edge, delivering transformative solutions and creating significant impact. For our clients and strategic partners, Aqovia offers a unique opportunity to be part of a dynamic and forward-thinking group shaping the future
Role Overview:
We are seeking a Senior Systems &amp; DevOps Engineer to lead the technical direction and maintenance of our hybrid infrastructure. This role is designed for an engineer with deep expertise in Linux systems administration and local virtualization who thrives in bare-metal environments. You will be responsible for balancing self-hosted infrastructure with strategic cloud deployments to ensure a high-performance, cost-effective platform.
The role involves managing the full operational lifecycle of both physical and virtual assets, focusing on the remote hardware through IPMI/OOB and automated PXE boot workflows. You will oversee advanced container orchestration, network configuration, and storage management, ensuring that all systems are resilient and secure. This includes a heavy emphasis on automating routine tasks and optimizing system-level configurations to support a stable production environment.
As a senior member of the team, you will act as a technical authority for our infrastructure, championing &quot;Infrastructure as Code&quot; (IaC) and modern observability standards. You will be responsible for integrating security best practices throughout the stack&mdash;from automated patch management to encrypted storage&mdash;utilizing open-source tools to maintain visibility and reliability across our diverse portfolio of digital solutions.
Key Responsibilities::
Core Linux Administration &amp; Engineering<ul><li>
Deep Linux Expertise: Advanced mastery of the Linux ecosystem (Debian/Ubuntu, RHEL/Alma, or Arch), systemd, and boot processes (GRUB/EFI).</li><li>
Networking Stack: In-depth knowledge of networking fundamentals (L2/L3, VLAN tagging, bonding/bridging) and software-defined networking within a Linux environment (IPTables/NFTables, WireGuard).</li><li>
Shell &amp; Scripting: Proficiency in Bash and Python for automating system tasks, parsing logs, and interacting with local APIs.</li><li>
Storage Management: Hands-on experience with advanced filesystems and storage protocols, specifically ZFS, BTRFS, LVM, and NFS/iSCSI.</li></ul>
Virtualization &amp; Bare Metal Management<ul><li>
Hypervisor Mastery: Experience deploying and managing Type-1 hypervisors like Proxmox (KVM/QEMU), ESXi, or XCP-ng.</li><li>
Hardware Provisioning: Ability to manage physical server lifecycles, including IPMI/iDRAC/ILO out-of-band management and PXE boot automation (Netboot.xyz, MaaS).</li><li>
Hardware Knowledge: Familiarity with rack-mounting, power redundancy (UPS/PDU), and diagnosing hardware failures (failed DIMMs, RAID controllers).</li></ul>
Containerization &amp; Orchestration<ul><li>
Container Runtimes: Expert-level management of Docker and Podman, focusing on security hardening, rootless execution, and custom image builds.</li><li>
Lightweight Orchestration: Experience with Kubernetes (k8s) or k3s, specifically focusing on self-hosted ingress controllers (Traefik, Nginx), Persistent Volume Claims (PVCs), and MetalLB.</li></ul>
Infrastructure as Code (IaC) &amp; Automation<ul><li>
Configuration Management: Extensive use of Ansible to manage &quot;snowflake&quot; servers and ensure idempotent state across hundreds of nodes.</li><li>
Provisioning Tools: Experience using Terraform or OpenTofu to manage non-cloud providers (Proxmox provider, VMware provider, or Libvirt).</li><li>
CI/CD Pipelines: Building and maintaining pipelines using open-source tools like Gitea/Forgejo, Woodpecker CI, or GitLab Runner.</li><li>
Observability: Setting up and tuning the &quot;LGTM&quot; stack (Loki, Grafana, Tempo, Mimir) or Prometheus/Grafana for real-time hardware and service monitoring.</li><li>
Security First: Implementation of local security best practices, including Fail2Ban, CrowdBsec, and Certificate Management (Let&rsquo;s Encrypt/ACME via DNS challenges).</li></ul>
Skills &amp; Experience:
Essential<ul><li>
Proven experience as a Systems or DevOps Engineer with a focus on self-hosted infrastructure.</li><li>
Deep expertise in Linux internals, kernel tuning, and system optimization.</li><li>
Strong experience in local virtualization and managing Type-1 hypervisors.</li><li>
Practical understanding of Infrastructure as Code (IaC) principles and automated provisioning.</li><li>
Hands-on experience building and maintaining open-source CI/CD pipelines.</li><li>
Excellent communication skills to articulate technical trade-offs regarding hardware and software choices.</li></ul>
Desirable<ul><li>
Experience in consultancy or professional services environments.</li><li>
Familiarity with microservices, containerization, and modern deployment patterns.</li><li>
Experience working across multi-disciplinary teams (Engineering, QA, Product).</li><li>
Relevant certifications in Linux Administration, Kubernetes (CKA/CKAD), or Security.</li></ul>
Why Join Aqovia?<ul><li>
Impactful Work: Directly support the Group CEO in driving strategic initiatives across fintech, digital banking, and emerging markets.</li><li>
Dynamic Environment: Work across multiple countries and cultures, interacting with senior executives, government officials, and partners.</li><li>
Career Growth: Exposure to executive leadership, strategy, and cross-regional operations, offering opportunities for accelerated development. 
Collaborative Culture: Join a global, forward-thinking team committed to innovation,impact, and operational excellence.</li></ul>
Diversity &amp; Inclusion:
Aqovia is committed to building a diverse and inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and believe in fostering an environment where everyone is valued and empowered.</div>

Senior Systems & DevOps Engineer

Zameen Media Pvt. Ltd.

<div>Job Title: Material Engineer (ME Civil)
Location: Lahore
Department: QAQC
Reports To: Senior manger Audit &amp; Director Audit
Job Summary:
The Material Engineer (Civil) is responsible for planning, evaluating, and ensuring the quality of construction materials used in building projects. The role involves material approvals, testing, compliance with specifications, and coordination with site and procurement teams to ensure timely availability and quality control.
Key Responsibilities:
<ul><li>Review and approve construction materials as per project specifications and standards.</li><li>
Coordinate with procurement team for material submittals and approvals.</li><li>
Ensure all materials comply with approved drawings, BOQ, and technical specifications.</li><li>
Conduct and supervise material testing (concrete, steel, aggregates, etc.) through labs.</li><li>
Maintain records of material approvals, test reports, and inspection logs.</li><li>
Monitor material usage at site and control wastage.</li><li>
Liaise with consultants for material approvals and inspections.</li><li>
Evaluate new materials and suppliers/vendors.</li><li>
Ensure proper storage and handling of materials at site (e.g., cement, steel).</li><li>
Prepare material reconciliation reports and consumption analysis.</li><li>
Support QA/QC team in audits and inspections.</li><li>
Identify cost-saving opportunities without compromising quality.</li></ul>
Required Qualifications:
<ul><li>Bachelor's Degree in Civil Engineering.</li><li>
8 to 10 years of relevant experience in building construction projects.</li><li>
Strong knowledge of construction materials and testing standards (ASTM, BS, ACI, etc.).</li></ul>
Skills &amp; Competencies:
<ul><li>Good understanding of material specifications and quality control procedures.</li><li>
Strong coordination and communication skills.</li><li>
Proficiency in MS Office and basic knowledge of construction software.</li><li>
Ability to read and interpret drawings and BOQs.</li><li>
Attention to detail and problem-solving skills.</li></ul>
Preferred Requirements:
<ul><li>Experience working on high-rise or commercial projects.</li><li>
Familiarity with local and international construction standards.</li><li>
Previous experience in coordination with consultants and labs.</li></ul></div>

Material Engineer

Daztech Private Limited

Job Description:<ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul>Required Qualifications:<ul><li>Minimum 5-7 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much total experience you have?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li><li>Do you have to serve notice period?</li><li>Are you the resident of Lahore?</li></ul>Work Location: In person

Senior Customer Support Engineer

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