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service business operation specialist

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
As a Service Business Operation Specialist, you will play a pivotal role in driving operational excellence across the service lifecycle and will be at the heart of our service ecosystem by ensuring data integrity, digitalization, standardization, process efficiency, and customer satisfaction. it's a launchpad for developing deep expertise in service business operations. You&rsquo;ll gain exposure to international teams, sharpen your analytical and communication skills, and contribute to meaningful improvements in how we serve our customers. 
 
In this dynamic role, you will: 
 
<ul><li>Own the Installed Base Lifecycle: From asset registration to end-of-life, manage and maintain accurate records that power our service operations.</li><li>Ensure Data Accuracy &amp; Timely Billing: Enter and validate customer information, warranties, and contracts in our Service ERP system to enable precise billing for both contract and non-contract services.</li><li>Drive System Excellence: Support data remediation and updates in Service CRM and ServiceMax, and contribute to seamless Channel Partner/Distributor transitions.</li><li>Lead Data Quality Initiatives: Manage data cleanup, migration, and verification activities to uphold operational standards.</li><li>Collaborate Across Functions: Work closely with cross-functional teams to align on data accuracy and streamline service processes.</li></ul><h1 class="jobSectionHeader">
Job Description</h1>
Roles&amp; Responsibilities<ul><li>
Load, update, and maintain GEHC customer service contracts and warranties in all applicable Service ERP systems, including additions, deletions, and modifications.</li><li>
Ensure timely and accurate system and tax legal billing for both contract and non-contract services as per customer requests, minimizing delays and discrepancies.</li><li>
Maintain database accuracy by supporting field teams, internal stakeholders, and external customers via phone and email.</li><li>
Collaborate with Field Service Sales, Service Delivery, Service Marketing, and Commercial teams to resolve technical and process-related challenges.</li><li>
Assist Finance and Cash Collection teams in resolving customer disputes, including concessions, penalties, write-offs, and credit notes.</li><li>
Initiate and drive process improvement projects to standardize operations and enhance efficiency.</li><li>
Support the transition of distributors to Channel Partner ServiceMax by preparing data, executing cleanup activities, and managing migration in coordination with multiple stakeholders.</li><li>
Provide quarterly visibility into contract and non-contract profitability, highlighting areas for pricing optimization.</li><li>
Assist Finance teams during month-end, quarter-end, and year-end closing processes.</li><li>
Deliver prompt and effective support for all contract and non-contract related customer inquiries.</li><li>
Complete all required Quality &amp; Compliance training within defined deadlines.</li><li>
Follow Quality Assurance processes by properly archiving all relevant documentation, including proposals, signed contracts, service reports, and invoices.</li><li>
Comply with GEHC&rsquo;s Quality Manual, Management System, Policies, Goals, and all applicable laws and regulations.</li></ul>
Required Qualifications &amp; Requirements<ul><li>
Bachelor&rsquo;s degree in Business Administration, Finance, Economics, Engineering, or a related field.</li><li>
Minimum of 3 years of relevant professional experience in operations, service, or data management.</li><li>
Strong command of English, both written and verbal.</li><li>
Excellent organizational and time management skills.</li><li>
Proven ability to prioritize tasks, meet deadlines, and maintain attention to detail.</li><li>
Comfortable managing multiple tasks and adapting to changing priorities in a fast-paced environment.</li><li>
Ability to thrive in a dynamic, routine and high-volume work setting.</li><li>
Demonstrates a strong sense of urgency and ownership.</li><li>
Strong analytical and communication skills; able to engage effectively with internal and external stakeholders at all levels.</li><li>
Self-motivated with a proactive approach to problem-solving and decision-making.</li><li>
Focused on continuous improvement and eliminating non-value-added activities.</li></ul><h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Service Business Operation Specialist

<div>
 
 Job Description Summary
 
 
 
 As a Service Business Operation Specialist, you will play a pivotal role in driving operational excellence across the service lifecycle and will be at the heart of our service ecosystem by ensuring data integrity, digitalization, standardization, process efficiency, and customer satisfaction. it's a launchpad for developing deep expertise in service business operations. You&rsquo;ll gain exposure to international teams, sharpen your analytical and communication skills, and contribute to meaningful improvements in how we serve our customers.
 
 
 
 In This Dynamic Role, You Will
 
 
 
 <ul>
 <li>
 Own the Installed Base Lifecycle: From asset registration to end-of-life, manage and maintain accurate records that power our service operations.
 </li>
 <li>
 Ensure Data Accuracy &amp; Timely Billing: Enter and validate customer information, warranties, and contracts in our Service ERP system to enable precise billing for both contract and non-contract services.
 </li>
 <li>
 Drive System Excellence: Support data remediation and updates in Service CRM and ServiceMax, and contribute to seamless Channel Partner/Distributor transitions.
 </li>
 <li>
 Lead Data Quality Initiatives: Manage data cleanup, migration, and verification activities to uphold operational standards.
 </li>
 <li>
 Collaborate Across Functions: Work closely with cross-functional teams to align on data accuracy and streamline service processes.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 
 Roles&amp; Responsibilities
 
 
 
 <ul>
 <li>
 Load, update, and maintain GEHC customer service contracts and warranties in all applicable Service ERP systems, including additions, deletions, and modifications.
 </li>
 <li>
 Ensure timely and accurate system and tax legal billing for both contract and non-contract services as per customer requests, minimizing delays and discrepancies.
 </li>
 <li>
 Maintain database accuracy by supporting field teams, internal stakeholders, and external customers via phone and email.
 </li>
 <li>
 Collaborate with Field Service Sales, Service Delivery, Service Marketing, and Commercial teams to resolve technical and process-related challenges.
 </li>
 <li>
 Assist Finance and Cash Collection teams in resolving customer disputes, including concessions, penalties, write-offs, and credit notes.
 </li>
 <li>
 Initiate and drive process improvement projects to standardize operations and enhance efficiency.
 </li>
 <li>
 Support the transition of distributors to Channel Partner ServiceMax by preparing data, executing cleanup activities, and managing migration in coordination with multiple stakeholders.
 </li>
 <li>
 Provide quarterly visibility into contract and non-contract profitability, highlighting areas for pricing optimization.
 </li>
 <li>
 Assist Finance teams during month-end, quarter-end, and year-end closing processes.
 </li>
 <li>
 Deliver prompt and effective support for all contract and non-contract related customer inquiries.
 </li>
 <li>
 Complete all required Quality &amp; Compliance training within defined deadlines.
 </li>
 <li>
 Follow Quality Assurance processes by properly archiving all relevant documentation, including proposals, signed contracts, service reports, and invoices.
 </li>
 <li>
 Comply with GEHC&rsquo;s Quality Manual, Management System, Policies, Goals, and all applicable laws and regulations.
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Economics, Engineering, or a related field.
 </li>
 <li>
 Minimum of 3 years of relevant professional experience in operations, service, or data management.
 </li>
 <li>
 Strong command of English, both written and verbal.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Proven ability to prioritize tasks, meet deadlines, and maintain attention to detail.
 </li>
 <li>
 Comfortable managing multiple tasks and adapting to changing priorities in a fast-paced environment.
 </li>
 <li>
 Ability to thrive in a dynamic, routine and high-volume work setting.
 </li>
 <li>
 Demonstrates a strong sense of urgency and ownership.
 </li>
 <li>
 Strong analytical and communication skills; able to engage effectively with internal and external stakeholders at all levels.
 </li>
 <li>
 Self-motivated with a proactive approach to problem-solving and decision-making.
 </li>
 <li>
 Focused on continuous improvement and eliminating non-value-added activities.
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Unilever

<div><div>Unilever is currently hiring for Field Sales Specialist &ndash; KONYA 
 
Function: Customer Development 
Location: Konya 
 
ABOUT UNILEVER 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world. 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future. 
 
If you're looking for a great team and a challenging, innovative, fun and energetic work environment, you are at the right place. We believe that the passion of our employees is our strength, and this is what drives us towards outstanding performance. 
We aim to provide people the world over with products that are good for them and good for others. Our vision is to develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact. 
Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product. 
We are looking for a Field Sales Specialist to work within our Customer Development team. This role is based in Konya 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE 
<ul><li>Ensuring the necessary communication between the Distributor and Unilever</li><li>Quickly identify and analyze development opportunities and possible problems in the market for which he/she is responsible and share them with his/her superior.</li><li>To maintain appropriate communication with store managers to implement the conditions determined by the channel in the stores in regions where Field Operation Executive cannot visit, to ensure the use of Visibility/Visual and announcement materials</li><li>Trying to forecast the right quantity and variety of products to the right customer, and exhibiting the highest and meticulous performance to ensure minimal returns,</li><li>Making customer visits in the market within the framework of the targets determined during the year</li><li>To raise awareness by making regular notifications about the team's compliance with the Traffic Rules, to carry out inspection and supervision on these issues, to provide or ensure the necessary information in case of a possible accident</li><li>To follow up the determined expenses covered by the company's cost account in the distributor cost system (peracost) and to ensure that they are processed correctly by the Assistant. Performing operations in line with the annual cost budget</li><li>To follow the Personnel, Vehicle and Warehouse information on the system, and to ensure that the necessary updates are made by the Assistant (clothes, safe, vehicle, personnel, etc.).</li><li>To regularly monitor progress payments and other issues created for Distributors centrally to ensure mutual invoicing.</li><li>To carry out effective detection and checks in Good and Damaged Return transactions, to check that the returns received are received according to the procedure determined by the company, to make/ensure counting and invoicing together with the necessary photo determination</li><li>Checking the stocks of the products in the warehouses according to their expiration dates and preparing the old stock report and forwarding it to the relevant people,</li><li>Following up on having the appropriate stock level for the market and periodically and creating daily/weekly orders accordingly.</li></ul> 

WHAT YOU WILL NEED TO SUCCEED 
Experience &amp; Qualifications 
<ul><li>Bachelor&rsquo;s degree</li><li>1-3 years of sales experience, preferably in FMCG or distribution channel</li><li>Strong negotiation and communication skills with a customer-oriented mindset</li><li>Driving license and active driver</li></ul> 

LEADERSHIP SKILLS 
<ul><li>Unilever Behaviors</li></ul>
o PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed. 
o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own well-being and resilience. 
o TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results. 
o CONSUMER LOVE: Always brings the consumer's voice into everything we do. 
o BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond. 
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 
 
ARE YOU INTERESTED? 
Please apply via this portal as e-mail applications will not be processed. By applying for this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.</div>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Field Sales Specialist - Konya

Johnson Controls

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

<div>
 
 
 
 About Zes &amp; Electrip
 
 
 
 
 Since 2018,
 
 Zes
 
 aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 
 
 Our Global brand,
 
 Electrip
 
 excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 
 
 To work on software solutions for both Zes and Electrip brands, we are looking for a
 
 Software Technical Product Management Senior Specialist (Mobile Applications)
 
 located in Ankara. This is an exciting opportunity to be part of a fast-growing, innovative environment and play a leading role in the expanding electric vehicle (EV) market.
 
 
 
 
 
 
 
 What You'll Be Doing
 
 
 
 
 
 
 
 As the
 
 Software Technical Product Management Senior Specialist (Mobile Applications)
 
 , you will take ownership of our mobile application planning, and execution. You will be based in Ankara and will report to
 
 Software Technical Product Management Executive (Mobile Applications)
 
 in Technology and Digital Solutions Directorate.
 
 
 
 
 
 
 
 Your main responsibilities will include, but aren&rsquo;t limited to:
 
 
 
 <ul>
 <li>
 Lead the implementations of our EV charging station mobile applications.
 </li>
 <li>
 Work closely with product management teams, regional teams to understand local needs and seek for global best practices/use cases to define and manage the short and long-term product roadmap, review continuously to keep it up to date.
 </li>
 <li>
 Collaborate closely with technical teams and third-party developers to ensure technical requirements and architecture are clearly defined.
 </li>
 <li>
 Work with the project manager to define the mobile application project strategy and delivery schedule.
 </li>
 <li>
 Responsible for the overall coordination, implementation, execution and control of mobile apps.
 </li>
 <li>
 Plan, execute, and oversee User Acceptance Testing (UAT) to ensure product quality before release.
 </li>
 <li>
 Ensuring the project is executed on time and meets quality standards.
 </li>
 <li>
 Manage integrations between mobile applications (native) and backend systems.
 </li>
 <li>
 Analyze and prioritize product backlog.
 </li>
 <li>
 Prepare the necessary functional requirements and tasks for the project and regularly compare competitors.
 </li>
 <li>
 Coordinate and manage product development with internal departments and all stakeholders.
 </li>
 <li>
 Identify and manage project-related risks and estimate their potential impact.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field (or equivalent experience).
 </li>
 <li>
 4+ years of experience in software product development as a Product Owner, Business/Technical Analyst, Project Manager, Product Manager, or similar role.
 </li>
 <li>
 Proven track record in mobile application development projects (native or hybrid) and backend integrations
 </li>
 <li>
 Experienced or knowledge in mobile application development (Native (iOS, Android)) and optimizing mobile user experience (UX)
 </li>
 <li>
 Good understanding about backend, mobile technologies and technical integrations
 </li>
 <li>
 Used to working with IT Teams
 </li>
 <li>
 Deep knowledge of Agile, Scrum methodology, use case and user story
 </li>
 <li>
 Strong leadership skills, with the ability to work in cross-functional teams
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Strong ability to simplify and clearly communicate complex technical concepts.
 </li>
 <li>
 Hands-on experience gathering business requirements and collaborating with teams.
 </li>
 <li>
 Ability to set KPI&rsquo;s and monitor, evaluate regularly to effectively manage products&rsquo; time to market,
 </li>
 <li>
 Being able to think analytically, practical and result-oriented with strong problem-solving skills.
 </li>
 <li>
 Data-driven decision-making approach.
 </li>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Familiarity with Agile/Scrum principles and tools such as Jira, Confluence, or Azure DevOps.
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in
 
 EV charging, energy, or mobility sector
 
 .
 </li>
 <li>
 Knowledge of
 
 UX/UI best practices
 
 for mobile.
 </li>
 <li>
 Familiarity with
 
 Firebase, App Center, or similar analytics tools
 
 .
 </li>
 </ul>
 
 
</div>

Software Technical Product Management Senior Specialist (Mobile Apps)

<div>
 
 Job Description Summary
 
 
 
 Early Career Trainee will be responsible for supporting various service delivery projects and initiatives across EAGM (Africa, Middle East, Central Asia, Russia &amp; CIS, Turkey) Service Organization. Projects and initiatives will include but not limited to optimization, lean, process improvement, customer satisfaction, problem resolution and operation excellence.
 
 
 
 About GE HealthCare
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 
 
 
 Job Description
 
 
 
 
 Key responsibilities/essential functions include:
 
 
 
 <ul>
 <li>
 Supporting process improvement projects and lean initiatives across EAGM zone
 </li>
 <li>
 Supporting data analytics and business case development for key projects
 </li>
 <li>
 Assisting in optimization and simplification initiatives
 </li>
 <li>
 Supporting productivity initiatives and projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
 </li>
 <li>
 Driving operational excellence on the processes under his/her responsibility, focused on customer needs, process standards, quality and productivity
 </li>
 <li>
 Monitoring and reporting Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on daily basis
 </li>
 <li>
 Ensuring compliance to quality and regulatory requirements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 Up to 2 years of experience
 </li>
 <li>
 Excellent interpersonal and verbal &amp; written communication skills
 </li>
 <li>
 Strong analytical and quantitative skills
 </li>
 <li>
 Experience on digital communication environment
 </li>
 <li>
 Experience on statistical and/or data management tools
 </li>
 <li>
 Proven ability to meet deadlines in a fast-paced changing environment
 </li>
 <li>
 Ability to work independently with minimum direction
 </li>
 <li>
 Excellent planning, prioritization and organizational skills
 </li>
 <li>
 Demonstrated collaboration, negotiation and conflict resolution skills
 </li>
 <li>
 Analytical, problem solving &amp; root-cause analysis skills
 </li>
 <li>
 Proficiency in English
 
 
 </li>
 </ul>
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE HealthCare - Creating a world where healthcare has no limits
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Early Career Trainee, EAGM Service Delivery

<div>
 
 
 
 About Zes
 
 
 
 
 
 
 
 Since 2018,
 
 Zes
 
 aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 
 
 Our Global brand,
 
 Electrip
 
 excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 
 
 
 
 
 To work on software solutions for both Zes and Electrip brands, we are looking for an
 
 Senior Specialist | Software Technical Product Management
 
 located in
 
 Ankara.
 
 It is an opportunity to join a fast-growing and innovative business and be at the forefront of the growing EV market.
 
 
 
 
 
 
 
 What You'll Be Doing
 
 
 
 
 You will be responsible for the technical product management of our EV charging station management platform and mobile applications. You will be based in Ankara and will report to Manager of Software Technical Product Management Team in Technology and Digital Solutions Directorate.
 
 
 
 
 
 
 
 Your main responsibilities will include, but aren&rsquo;t limited to:
 
 
 
 
 
 
 <ul>
 <li>
 Understand technical needs, use cases, explore local/global markets and benchmark the best practices to deliver customer centric and &ldquo;needs based&rdquo; products and features,
 </li>
 <li>
 Work closely with product management teams, regional teams to understand local needs and seek for global best practices/use cases to define and manage the short and long-term product roadmap, review continuously to keep it up to date,
 </li>
 <li>
 Working with the technical team on the architecture and how all the parts come together on complex platforms,
 </li>
 <li>
 Prioritize product plans by working closely with technical product teams and 3rd party development teams (if needed) to define feasible product requirements/specifications,
 </li>
 <li>
 Monitor product performance, quality, customer feedback and technology advancements continuously to drive improvements and keep platform/products up to date,
 </li>
 <li>
 Educate and influence related internal teams to maximize product ownership and penetration.
 </li>
 <li>
 Providing insight into new technologies and recommendations of adoption opportunities.
 </li>
 <li>
 You'll be leaving your mark in this important field for a sustainable future.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering, or a related field (or equivalent experience).
 </li>
 <li>
 5+ years of detailed experience working with software product development as a product manager, business/technical analyst, project manager, product owner or similar,
 </li>
 <li>
 Experience in integrations between mobile &amp; web clients and back-end systems,
 </li>
 <li>
 Able to simply explain and translate complex technology concepts,
 </li>
 <li>
 Experience in working directly with related stakeholders to gather clear business requirements and compile user stories,
 </li>
 <li>
 Experience in defining and managing a clear and effective product roadmap strategy
 </li>
 <li>
 Responsible for the overall coordination, implementation, execution and control of digital projects,
 </li>
 <li>
 Ability to set KPI&rsquo;s and monitor, evaluate regularly to effectively manage products&rsquo; time to market,
 </li>
 <li>
 Being able to think analytically, practical and result-oriented,
 </li>
 <li>
 Strong ability to use data to make decisions,
 </li>
 <li>
 Strong problem-solving skills,
 </li>
 <li>
 Strong written, verbal communication skills &amp; inter-personal skills in English,
 </li>
 <li>
 Experience in software-as-a-service is a plus,
 </li>
 <li>
 Having knowledge about Agile/Scrum principles and documentation tools like Jira, Confluence, Azure DevOps is a plus,
 </li>
 <li>
 Experience in mobile software development (native/hybrid) is a plus,
 </li>
 <li>
 Understanding of EV charging infrastructure and electric mobility concepts is a plus.
 </li>
 </ul>
 
 
</div>

Software Technical Product Management Senior Specialist

Explore 117+ Service business operation specialist in Ankara this November. Find roles across top companies and apply now to boost your career.

117 service business operation specialist jobs IN Ankara

Service Business Operation Specialist

Service Business Operation Specialist

Field Sales Specialist - Konya

Customer Service Specialist

Software Technical Product Management Senior Specialist (Mobile Apps)

Early Career Trainee, EAGM Service Delivery

Software Technical Product Management Senior Specialist