service coordinator

KEITOKU MIDDLE EAST LLC

Keitoku Middle East LLC is a leading provider of marine equipment and engineering services, specializing in the repair and maintenance of marine engines and machinery located in Al Quoz Industrial, Area 2, Dubai. The company offers comprehensive solutions to the maritime industry, including the supply of spare parts and technical support.We are looking for an experienced Service Coordinator to join our skilled production team and help us meet our growing demand for high-quality services.Requirements:Must hold Bachelor&rsquo;s degree in any major. 2 &ndash; 3 years of relevant experience in a similar role. Able to work with minimal supervision. Capable of dealing with high level confidentiality. Undertake initiatives. Must have strong organizational skills and an eye for details. Excellent customer services skills. A good understanding of Sales Process. Strong computer literacy. Ideally, we are looking for a female.Job Description:Responsible with tools inventory and machinery inside the workshop, keeping them in good order.Responsible with consumables inventory and preparation of required form for replenishment if required.Responsible in keeping documents of the Department in order, making sure that correct work flow is being followed.Responsible for preparation of estimation and cost review.Responsible for preparation of invoice.Responsible in generating Purchase Request of materials needed for the job prepared by the engineers.Responsible in writing Minutes of Meeting.Updating and submitting manpower movement every week.Monitor and control tools (log-out and log-in of tools). To make sure that engineers/technicians return all tools after each job. Report to accounts in case of damage and loss.Responsible in updating and monitoring the expiration of equipment calibration.Responsible in preparing KAIZEN sheet every monthResponsible in forecasting annual visitation schedule according to the assigned market.Responsible in getting an appointment to meet customers, arrangement of air-ticket, hotel, transportation, etc. to execute the visitation plan.Responsible in understanding customer&rsquo;s requirement and recommending spare parts, repair scope or machinery and report to the management for generation of proposals.Visit customer, generate and submit visitation reports, update customer profiles and vessel list details, follow up inquiry and record status in the register.Generate sales quotations using the PASO application.Issue order acknowledgements through PASO application.Update inquiry register and visitation plan on a weekly basis.Perform related duties as assigned from time to time.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthLicense/Certification:<ul><li>UAE License (Preferred)</li></ul>

Service Coordinator

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

Pure Tec Dubai

Job descriptionAutomotive Experience Preferred (Workshop / Dealership / Service Reception)Royal Cars is growing and marketing is increasing enquiries. We need a dedicated Automotive Service Booking Coordinator to manage all incoming calls and WhatsApp enquiries on our company phone, book inspections/appointments, follow up leads, and keep accurate lead tracking for our marketing agency (Enum).Location: Dubai Investment Park 2 (DIP 2)Working hours: Monday to Saturday, 9:00am &ndash; 6:00pm (workshop-based)This is not a mechanic role &mdash; it is a fast-response customer handling + booking + tracking role.Please do not apply if:<ul><li>You are not currently in Dubai / cannot work in DIP 2</li><li>You cannot work Mon&ndash;Sat 9am&ndash;6pm</li><li>You are not confident speaking and writing clear English</li><li>You are not comfortable using WhatsApp Business + Google Sheets daily</li></ul>Key responsibilities (day-to-day)<ul><li>Answer inbound calls and WhatsApp quickly and professionally on the company phone</li><li>Qualify enquiries using a simple checklist (service needed, car details, urgency, location, budget expectations)</li><li>Request photos/videos on WhatsApp when needed and share to workshop team</li><li>Provide basic price guidance/ranges (as per Royal Cars price rules) and book inspection/appointments</li><li>Follow up missed calls and open chats until closed (Booked / Won / Lost)</li><li>Update our Google Sheets lead tracker accurately for every lead (source, service, outcome, value estimate, lost reason)</li><li>Escalate technical questions to the manager/service advisor only when needed</li><li>Maintain WhatsApp Business labels (New / Quoted / Booked / In Progress / Won / Lost)</li></ul>Targets / KPIs<ul><li>Response time: calls answered fast + WhatsApp replies within minutes</li><li>Daily lead log completion: 100% of leads recorded</li><li>Booking rate improvement (more jobs booked from the same lead volume)</li><li>Follow-up discipline (no leads left &ldquo;hanging&rdquo;)</li></ul>Requirements (Automotive strongly preferred)Preferred backgrounds:<ul><li>Workshop/service reception, dealership bookings, service advisor assistant</li><li>Car rental bookings, motor insurance claims, parts counter (also acceptable) also car trading websites (Dubizzle etc.)</li></ul>You must have:<ul><li>Experience in inbound customer service / bookings / sales support</li><li>Strong spoken and written English (Arabic a plus; Hindi/Urdu a plus)</li><li>Confident on phone, calm under pressure, polite but firm</li><li>Highly organised: can manage multiple chats without losing track</li><li>Comfortable using WhatsApp Business tools and Google Sheets</li></ul>Salary &amp; benefits<ul><li>Basic salary: AED 5,000 &ndash; 7,000 per month (depending on experience)</li><li>Performance bonus: AED 500 &ndash; 2,000/month based on KPIs (bookings, tracking accuracy, response time, follow-ups)</li><li>Benefits: visa + medical insurance + annual leave as per UAE law, company phone/SIM, training, bonus/incentives</li></ul>How to apply (applications without this will be ignored)Send:<ul><li>CV</li><li>30-second voice note in English introducing yourself</li><li>Answer these 3 questions in your message:</li><li>Are you currently in Dubai and able to work DIP 2, Mon&ndash;Sat 9am&ndash;6pm?</li><li>What relevant experience do you have (workshop/dealership/car rental/claims/parts)?</li><li>Write your WhatsApp reply to this customer: &ldquo;Hi, need PPF price for G63&rdquo;</li></ul>Thank you..Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have automotive workshop / dealership / service reception experience (Yes / Similar / No)</li><li>Can work Mon - Sat 9am - 6pm (Yes/No)</li><li>WhatsApp Business experience? (Yes / Basic / No)</li><li>Google Sheets comfortable? (Yes / No)</li><li>Based in Dubai and can work in DIP 2? (Yes / No)</li><li>Expected salary (AED)?</li></ul>

Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)

Ideal International Power Tools FZE

Job Description: Sales CoordinatorPosition: Sales Coordinator Department: Sales &amp; Operations Location: Deira, UAE Employment Type: Full-TimeSalary Range: AED 3000-4000 ( Depends on Experience )Job OverviewWe are looking for a dynamic and detail-oriented Sales Coordinator to support daily sales operations, customer communication, service coordination, and administrative tasks. The ideal candidate should have strong organizational skills, experience in sales support, and the ability to manage multiple communication channels effectively.Key ResponsibilitiesSales Support &amp; Coordination<ul><li>Assist the sales team by preparing quotations, invoices, sales orders, and follow-up schedules.</li><li>Coordinate daily sales activities and ensure timely follow-ups with customers through Instagram, Facebook, Email, Telephone, and WhatsApp.</li><li>Support lead generation efforts through cold calling and prospect identification.</li><li>Maintain and update customer records, sales databases, and CRM systems.</li></ul>Customer Service &amp; After-Sales Handling<ul><li>Manage incoming service inquiries promptly.</li><li>Handle customer complaints, escalate issues when required, and ensure effective after-sales support.</li><li>Coordinate with the service team to schedule repairs, replacements, or product-related support.</li></ul>E-Commerce &amp; Digital Coordination<ul><li>Manage listings, orders, and customer queries on platforms such as Amazon, Noon, Shopify, or other relevant E-commerce channels (as applicable).</li><li>Ensure product availability, pricing updates, and timely order processing.</li></ul>Stock Monitoring &amp; Procurement Support<ul><li>Monitor stock levels daily and coordinate with the procurement/warehouse team regarding stock availability.</li><li>Follow up on pending orders, deliveries, and inventory updates.</li><li>Assist in preparing stock reports and aligning with procurement needs.</li></ul>Reporting &amp; Documentation<ul><li>Prepare professional emails, official communication, and sales reports.</li><li>Generate daily, weekly, and monthly MIS reports, including sales performance, customer follow-ups, and pending orders.</li><li>Assist in maintaining documentation, filing, and administrative workflows.</li></ul>Requirements<ul><li>Proven experience as a Sales Coordinator, Sales Administrator, or similar sales support role.</li><li>Experience in the Power Tools / Hardware / Construction Tools industry is an added advantage.</li><li>Proficiency in MS Office, especially Excel.</li><li>Experience with E-commerce platforms (Amazon, Noon, Shopify, etc.) preferred.</li><li>Ability to multitask, manage time effectively, and work in a fast-paced environment.</li><li>Strong customer service and problem-solving skills.</li><li>Languages Known: English, Hindi.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Power Tools Industry as Sales Coordinator Role?</li><li>Did you manage E-Commerce platform for leads generation?</li><li>Do you have experience in online and off line stock inventory ?</li></ul>Experience:<ul><li>Sales Coordinator : 2 years (Required)</li></ul>

Sales Coordinator

Ensure Group of Companies

Key Responsibilities:Assist in scheduling and dispatching technicians &amp; drivers. Coordinate service execution, ensuring smooth operations. Monitor job progress and update reports. Handle client inquiries, complaints, and follow-ups. Support fleet and logistics planning for service efficiency.Requirements:2+ years in Pest control coordinator or related field. Strong coordination, problem-solving, and communication. Proficiency in MS Office, job tracking software is a plus. Immediate joiners preferred.Job Type: Full-timePay: From AED1.00 per month

Operations Coordinator - Pest control

Al Maha Catering LLC

The F&amp;B Coordinator supports catering operations by coordinating food and beverage services for events, ensuring smooth communication between clients, kitchen, service staff, and logistics teamsKey Responsibilities<ul><li>Coordinate food and beverage requirements for catering events</li><li>Act as the main point of contact between clients, kitchen, service, and logistics teams</li><li>Prepare and update event orders, menus, and service details</li><li>Ensure event setups match client requirements and company standards</li><li>Monitor event execution to ensure service quality and timing</li><li>Assist with staff scheduling and service coordination</li><li>Handle client requests, changes, and feedback professionally</li><li>Maintain event records, reports, and documentation</li></ul>Requirements<ul><li>Experience in food &amp; beverage, catering, or hospitality operations</li><li>Strong coordination, communication, and organizational skills</li><li>Ability to work under pressure and manage multiple events</li><li>Computer and reporting skills</li><li>Flexible to work evenings, weekends, and holidays</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

F&B Coordinator

ELSEWEDY ELECTRIC UAE

<div>
 
 
 
 Job Summary
 
 
 
 
 The
 
 Sales Coordinator
 
 supports the sales operations of the Cable Division by managing customer inquiries, preparing quotations, processing sales orders, coordinating with internal departments, and ensuring timely delivery of cable products. The Sales coordinator serves as the main communication link between customers, sales teams, production, and logistics.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 Customer Service &amp; Sales Support
 
 
 <ul>
 <li>
 Handle incoming inquiries from customers related to cable products, specifications, pricing, and availability.
 </li>
 <li>
 Prepare and issue quotations based on approved pricing, technical data, and customer requirements.
 </li>
 <li>
 Follow up with customers on quotations, negotiate terms (as per authority), and support sales to close deals.
 </li>
 <li>
 Maintain strong customer relationships and provide timely information on order status.
 </li>
 </ul>
 
 
 Order Processing &amp; Documentation
 
 
 <ul>
 <li>
 Receive and verify customer purchase orders (pricing, specifications, lengths, terms, delivery schedule).
 </li>
 <li>
 Create and process sales orders in the ERP system (SAP/Oracle/Other).
 </li>
 <li>
 Coordinate with planning/production to confirm material availability and expected delivery dates.
 </li>
 <li>
 Prepare order confirmations, proforma invoices, delivery notes, and related documents.
 </li>
 </ul>
 
 
 Coordination With Internal Departments
 
 
 <ul>
 <li>
 Coordinate with the logistics team for dispatch planning and shipment arrangements.
 </li>
 <li>
 Communicate with finance regarding customer credit limits, payments, and hold releases.
 </li>
 <li>
 Liaise with technical/engineering teams to ensure correct cable specifications are offered.
 </li>
 <li>
 Support the sales manager with reports, follow-ups, and day-to-day sales operations.
 </li>
 </ul>
 
 
 Reporting &amp; Data Management
 
 
 <ul>
 <li>
 Maintain sales trackers, quotation logs, order pipelines, and delivery schedules.
 </li>
 <li>
 Generate weekly and monthly sales performance reports.
 </li>
 <li>
 Track pending orders, delays, and customer issues and take proactive action.
 </li>
 <li>
 Update pricing lists, product data, customer database, and CRM records.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical Engineering or a related field
 </li>
 <li>
 0&ndash;1 year of experience as a Sales Coordinator, preferably in cables, cable accessories, or electrical products
 </li>
 <li>
 CRM Certificate is a plus
 </li>
 <li>
 Proficiency in MS Office and CRM tools
 </li>
 <li>
 English and Arabic language proficiency
 </li>
 </ul>
 
 
</div>

Sales Support Coordinator

Explore 2239+ Service coordinator in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.