product manager

field service engineer

marketing manager

account manager

communications manager

service manager

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Business Manager - Commercial&amp;Operations
 
 
 
 
 Your Role And Responsibilities
 
 
 
 Implements service strategy and drives service growth at Process Automation Energy Industries. Leads the Service organization to achieve performance targets.
 
 
 <ul>
 <li>
 Creates and drives implementation of service strategy as a member of the management team.
 </li>
 <li>
 Leads and develops a team of 4, including Service Sales Specialists and Technical Account Managers.
 </li>
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 Identifies and evaluates new opportunities with existing and potential Installed Base Service customers.
 </li>
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 Ensures that strategic plans are implemented consistently in the service organization through cross-functional collaboration.
 </li>
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 Promotes productized service offerings and marketing materials to enhance market reach.
 </li>
 <li>
 Manages service contracts and technical account relationships with key customers to drive satisfaction, retention, and growth.
 </li>
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 Analyze, maintain, and leverage ABB's installed base to uncover new business opportunities.
 </li>
 <li>
 Acts as a central liaison with Service Managers across countries and the Hub Central &amp; Southern Europe.
 </li>
 <li>
 Drives consistent development of processes and practices based on customer feedback (Net Promoter Score - NPS).
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Automation, Electrical &amp; Electronics Engineering, or related field.
 </li>
 <li>
 10+ years of experience in service roles within control systems (e.g., Service Engineer/Manager, Sales Specialist/Manager).
 </li>
 <li>
 3+ years of people management experience.
 </li>
 <li>
 Knowledge of automation and electrical service offerings (e.g., service agreements, upgrades).
 </li>
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 Industry expertise in Power Generation, Water, Oil &amp; Gas, Chemicals, and Refineries.
 </li>
 <li>
 Proficiency in ABB control systems, especially 800xA AC800M; experience with other ABB platforms (Freelance, Symphony Plus Harmony/Melody, Advant, AC500) and/or excitation systems is a plus.
 </li>
 <li>
 Fluency in English, native in Turkish.
 
 
 </li>
 </ul>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Service Manager (Energy Industries)

BSH Ev Aletleri Türkiye

<div>
 
 Tomorrow is our home.
 
 
 
 
 
 Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn&rsquo;t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 You think it is time for something different? Then you are at the right place! You will work in an exciting, international environment and contribute personally to the company&rsquo;s success. Expect exciting projects and versatile tasks, such as;
 
 
 
 
 
 /Define and execute regional service strategy aligned with company objectives
 
 
 /Drive performance and quality standards across authorized service centers
 
 
 /Enhance service processes to ensure efficiency and customer satisfaction
 
 
 /Analyze market trends, customer insights, and complaints to develop action plans
 
 
 /Report regional performance results and improvement initiatives to senior management
 
 
 
 
 
 
 Your Profile
 
 
 
 /Bachelor&rsquo;s degree in Engineering, Business, or related fields; 10+ years in service management
 
 
 /Strong leadership with proven experience in managing service networks
 
 
 /Fluent in English, advanced in MS Office (Excel) and CRM systems (preferred)
 
 
 /Customer-oriented, analytical, adaptive to multinational environments
 
 
 /Willingness to travel, with a solution-focused and results-driven mindset
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
</div>

West Anatolian Region Service Manager

L.K. International Die-Casting Limited

Job Title: Field Service Manager (Die Casting Machines) Location: Istanbul Job Summary: We are looking for a skilled and customer-oriented Field Service Manager to support our clients in the die casting industries. This role focuses on team management, machine installation, troubleshooting, maintenance, and technical support. You will act as a key point of contact for customers after equipment delivery, ensuring high levels of satisfaction and machine performance.Key Responsibilities: 1. Provide technical support for installation, commissioning, and maintenance of die casting machines. 2. Diagnose and resolve mechanical, electrical, and control system issues on-site and remotely. 3. Conduct routine and preventive maintenance visits, ensuring optimal machine performance. 4. Train customers&rsquo; technical staff on machine operation, troubleshooting, and maintenance, and manage the service team in Turkey. 5. Prepare detailed service reports, maintenance logs, and customer feedback summaries. 6. Coordinate with internal engineering, sales, and spare parts teams to ensure efficient issue resolution. 7. Recommend spare parts, upgrades, or service contracts based on machine condition and customer needs. 8. Support warranty claims processing and technical documentation. 9.Maintain high levels of customer satisfaction by ensuring timely response and clear communication. 10.Provide technical feedback to improve product quality and service procedures.Job Requirements: 1. Bachelor&rsquo;s degree or diploma in Mechanical, Electrical, Mechatronics Engineering, or related fields. 2. At least 5 years of hands-on experience in aftersales, technical support, or field service&mdash;preferably with die casting machines, with service team management experience. 3. Strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems. 4. Ability to read and interpret technical drawings, wiring diagrams, and machine manuals. 5. Customer-focused mindset with strong problem-solving skills. 6. Good communication and interpersonal skills; capable of working under pressure and independently. 7. Proficiency in English and Turkish; 8. Willingness to travel frequently (domestically and internationally). 9. Valid driver&rsquo;s license.Job Type: Full-timePay: 150,000.00TRY - 200,000.00TRY per monthApplication Question(s):<ul><li>Do you have hands-on experience in aftersales, technical support, or field service&mdash;preferably with die casting machines?</li><li>Do you have strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems&#65311;</li><li>Are you able to read and interpret technical drawings, wiring diagrams, and machine manuals?</li><li> Are you fluent in English and Turkish?</li><li>Are you willing to travel frequently (domestically and internationally)?</li><li>Do you have valid driver&rsquo;s license?</li></ul>

Die Casting Machine Field Service Manager

JPMorganChase

<div>JOB DESCRIPTION 
Are you passionate about delivering exceptional client experiences and building lasting relationships? Join J.P. Morgan&rsquo;s Wholesale Payments team as a Client Service Account Manager (Associate) and become part of a dynamic, market-leading organization recognized for its commitment to innovation and excellence.
As a Client Service Account Manager (Associate) within J.P. Morgan Wholesale Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service &amp; operating issues and opportunities.
Job responsibilities<ul><li>
Develops, maintains and broadens partnerships with Clients; understands Clients&rsquo; business to predict their needs and provide appropriate solutions</li><li>
Becomes the Clients&rsquo; trusted adviser</li><li>
Assists in developing and executing strategic Client plans</li><li>
Promotes use of self-service tools to reduce number of Client enquiries</li><li>
Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities</li><li>
Promotes sharing of experience and best practice across the Service team</li><li>
Participates in and support TS initiatives</li><li>
Identifies opportunities for product development and enhancement</li><li>
Develops internal partnerships (e.g. Sales, Operations, Product, Technology)</li><li>
Identifies and escalate potential risk associated with Client activities</li><li>
Records all Client interactions (e.g. calls, meetings, issues, proactive communications)</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Excellent verbal and written communication skills
</li><li>Fluent Turkish and English</li><li>
Ability to work effectively under pressure whilst maintaining a professional manner</li><li>
Dual-ability to work effectively as both a team player and alone</li><li>
Demonstration of cultural sensitivity and awareness</li><li>
Proven negotiation skills</li><li>
Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines</li><li>
Ability to develop and mobilise internal networks and resources</li><li>
Ability to effectively use and manage multiple systems</li><li>
Client service and portfolio management experience</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Knowledge and understanding of Payments products, processes and risk policies is nice to have
</li></ul>ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Service Account Manager (Associate)

Global Mission Support Services LLC

Restaurant &amp; Hospitality Operations Manager International Contract Opportunity &ndash; Hospitality Management Country Location: Nauru (one-year relocation) Start Date: ImmediateWe are seeking a Hospitality Operations Manager to oversee the daily management of a large restaurant and catering facility within our international project in Nauru. This is a unique opportunity for an experienced professional to take on a challenging overseas role with a dynamic team.Key Responsibilities<ul><li>Manage day-to-day operations of a full-service restaurant and catering unit.</li><li>Oversee HR, scheduling, fleet management, transportation, and logistics for hospitality operations.</li><li>Handle procurement for kitchen and service teams.</li><li>Work closely with the Head Chef, Restaurant Manager, Bakery &amp; Pastry Chefs, and service staff to ensure smooth service delivery.</li></ul>Candidate Profile<ul><li>Fluency in English (minimum Level 5).</li><li>Proven experience in hospitality or restaurant operations management.</li><li>Strong background in logistics, procurement, fleet management, and personnel management.</li><li>Excellent organizational and leadership skills.</li><li>Ability to adapt to a multicultural, high-paced environment.</li></ul>How to Apply: Please submit your CV and application to talent@gmss.ltd with the subject line: Hospitality Operations Manager &ndash; Nauru.Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to be relocated to Country Nauru?</li></ul>

Restaurant & Hospitality Operations Manager - NAURU DEPLOYMENT

Hilton

<div>
 An Guest Operations Manager is responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience while working across departments to ensure well executed events.
 
 
 
 What will I be doing?
 
 
 
 As an Guest Operations Manager, you will be responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience. An Guest Operations Manager will also be required to liaise with the Operation and Maintenance teams to ensure well executed events. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
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 Ensure all operations and guest service functions are carried out as per the guest's instructions, with efficient use of resources and technical equipment
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 Ensuring all departments are kept informed of guest needs and feedback
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 Support Operations Management team to respond immediately to changes received
 </li>
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 Ensure high levels of communication are maintained between the Operations Department and other departments
 </li>
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 Assist in ensuring all function spaces are well maintained and complete monthly maintenance checks of all function spaces with the Operations Manager; develop maintenance program with in-house technicians and contractors
 </li>
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 Liaise daily with the engineering department to ensure equipment is in place and provide feedback on overall performance and availability
 </li>
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 Ensure relevant members of the team are fully trained in all aspects of the job i.e. technical equipment, knowledge of space and food offerings etc.), and that ongoing training is in place
 </li>
 <li>
 Guest Operations Manager with training needs and development
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas
 </li>
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 Ensure that staffing levels are maintained
 </li>
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 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Be environmentally aware
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Guest Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Customer Service experience in supervisory or higher capacity
 </li>
 <li>
 Ability to listen and respond to demanding guest needs
 </li>
 <li>
 Excellent leadership skills
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
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 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Excellent grooming standards
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
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 Previous experience in similar role
 </li>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Passion for delivering exceptional levels of guest service
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hampton by Hilton Zeytinburnu
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hampton by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Operations Manager

Samsung Electronics

<div>
 
 
 Customer Service I Field Operations Support Assistant Manager
 
 
 
 
 
 
 To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Field Operations Support Assistant Manager
 
 involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 
 <ul>
 <li>
 Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
 </li>
 <li>
 Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
 </li>
 <li>
 Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
 </li>
 <li>
 PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
 </li>
 <li>
 Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
 </li>
 <li>
 Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
 </li>
 <li>
 Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
 </li>
 </ul>
 
 
 
 
 
 Skills And Qualifications
 
 
 
 
 
 <ul>
 <li>
 B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
 </li>
 <li>
 +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
 </li>
 <li>
 Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
 </li>
 <li>
 Can work under pressure with tight deadlines and can handle escalations calmly and competently.
 </li>
 <li>
 Ability to collaborate with international teams and adapting strategies to align with global plan.
 </li>
 <li>
 Demonstrated skills at multi-tasking, planning and organization.
 </li>
 <li>
 Strong analytical and problem solving skills with result oriented mindset.
 </li>
 <li>
 Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
 </li>
 <li>
 Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
 </li>
 <li>
 Advanced English skills, excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
 </li>
 </ul>
 
 
</div>

Field Operations Support Assistant Manager

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