project manager

marketing manager

assistant sales manager

branch manager

data service manager

service manager

Inbox Business Technologies

<div>Inbox Business Technologies is looking for a highly skilled and experienced Service Manager to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead day-to-day operations of IT service delivery in line with ITIL standards.
</li><li>Oversee and manage service requests, incidents, changes, and asset management processes.
</li><li>Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
</li><li>Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs.</li>
<li>Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
</li><li>Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
</li><li>Drive continuous improvement in service delivery and support performance.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Computer Sciences or higher</li>
<li>5+ Years of experience in relevant field</li>
<li>Proficient in ITSM tools (ServiceNow/SNOW preferred)
</li><li>Strong understanding of ITIL processes and ITSM standards
</li><li>Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
</li><li>Strong project management capabilities, including planning, execution, and delivery</li>
<li>Excellent verbal and written communication skills
</li><li>Strong leadership and people management skills
</li><li>Effective customer relationship management
</li><li>Effective time management and conflict resolution abilities.</li>
<li>SLA management skills</li>
<li>Certification/Training preferred: ITIL V4, PMP</li></ul></div>

Service Manager

Pakistan Single Window

<div><ul><li>Redesign ad-hoc request handling with ticketing &amp; SLAs.</li>
<li>Ensure robust data validation &amp; quality checks before delivery.</li>
<li>Implement automation tools to reduce manual effort.</li>
<li>Translate recurring requests into glossaries &amp; data products.</li>
<li>Manage stakeholder communication and expectations.</li>
<li>Provide guidance, coaching, and mentoring to the MIS team for optimal resource allocation.</li>
<li>Coach and develop team to enhance capability.</li>
<li>Enable growth by delegating effectively and building team ownership.</li>
<li>Manage and resolve conflict constructively.</li>
<li>Demonstrate emotional intelligence in people leadership.
</li></ul>Requirements<ul>
<li>9&ndash;10 years in MIS, BI, or Data Analytics (3+ years in leadership).</li>
<li>Strong knowledge of databases, reporting tools (Power BI, Tableau, Oracle OAS).</li>
<li>Hands-on experience with automation &amp; workflow tools (e.g., Jira, ServiceNow).</li>
<li>Good understanding of data governance &amp; metadata management.</li>
<li>Excellent communication, collaboration, &amp; leadership skills with a focus on inclusivity.
</li></ul>Benefits<ul>
<li>Competitive salary</li>
<li>Fuel Card</li>
<li>Health benefits</li>
<li>Professional development opportunities</li>
<li>Inclusive work culture &amp; much more</li></ul></div>

Data Service Manager

Pakistan Single Window (PSW)

<div>
 <ul>
 <li>
 Redesign ad-hoc request handling with ticketing &amp; SLAs
 </li>
 <li>
 Ensure robust data validation &amp; quality checks before delivery
 </li>
 <li>
 Implement automation tools to reduce manual effort
 </li>
 <li>
 Translate recurring requests into glossaries &amp; data products
 </li>
 <li>
 Manage stakeholder communication and expectations
 </li>
 <li>
 Provide guidance, coaching, and mentoring to the MIS team for optimal resource allocation
 </li>
 <li>
 Coach and develop team to enhance capability
 </li>
 <li>
 Enable growth by delegating effectively and building team ownership
 </li>
 <li>
 Manage and resolve conflict constructively
 </li>
 <li>
 Demonstrate emotional intelligence in people leadership.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 9-10 years in MIS, BI, or Data Analytics (3+ years in leadership)
 </li>
 <li>
 Strong knowledge of databases, reporting tools (Power BI, Tableau, Oracle OAS)
 </li>
 <li>
 Hands-on experience with automation &amp; workflow tools (e.g., Jira, ServiceNow)
 </li>
 <li>
 Good understanding of data governance &amp; metadata management
 </li>
 <li>
 Excellent communication, collaboration, &amp; leadership skills with a focus on inclusivity.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Fuel Card
 </li>
 <li>
 Health benefits
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Inclusive work culture &amp; much more
 </li>
 </ul>
</div>

Automobile Corporation of Pakistan

Position: Manager &ndash; After Sales &amp; Service Qualification: Bachelor&rsquo;s Degree in Mechanical Engineering (or higher) Experience: Minimum 5 years of professional experience, including at least 2 years in the heavy automotive industry.Key Requirements:<ul><li>Strong background in after-sales operations, service management, and customer support.</li><li>Hands-on experience in maintenance, repair, and troubleshooting of heavy vehicles/equipment.</li><li>Ability to lead and develop a service team, ensuring high-quality customer satisfaction.</li><li>Experience in warranty handling, spare parts management, and technical reporting.</li><li>Strong communication and leadership skills.</li></ul>Job Type: Full-timeWork Location: In person

Manager – After Sales & Service

HRSG

Job Title: Restaurant ManagerJob Purpose: The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of food quality, service, hygiene, and customer satisfaction while managing staff and resources efficiently.Key Responsibilities:<ul><li>Supervise and coordinate the activities of restaurant staff.</li><li>Ensure excellent customer service and resolve customer complaints promptly.</li><li>Monitor food quality, hygiene, and safety standards.</li><li>Manage inventory, stock levels, and supplier relationships.</li><li>Oversee staff scheduling, training, and performance evaluations.</li><li>Maintain financial records and assist in budgeting and cost control.</li><li>Drive sales through effective marketing and promotional strategies.</li><li>Ensure compliance with company policies and health &amp; safety regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).</li><li>Proven experience as a Restaurant Manager or in a similar supervisory role.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to manage a team in a fast-paced environment.</li><li>Good knowledge of food safety regulations and restaurant operations.</li><li>Customer-oriented with a problem-solving attitude.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs90,000.00 - Rs95,000.00 per monthWork Location: In person

Restaurant Manager

Yellow Taxi Pizza

Job description:A Restaurant General Manager (RGM) oversees all aspects of a restaurant's operations to ensure smooth and profitable functioning. This includes managing staff, finances, and customer service, while also upholding quality standards and legal compliance. RGMs are responsible for creating a positive environment for both employees and guests, driving business growth, and maintaining the restaurant's reputation.Job Type: Full-timeWork Location: In person

Restaurant General Manager (Sindhi Muslim & Gulshan)

rapid-supplies

Job Title: Customer Success Manager &ndash; E-commerceLocation: DHA Phase 6, Karachi Job Type: Full-time, Onsite Working Hours: 10:00 AM to 7:00 PM Gender Preference: Female candidates preferred Experience Required: Minimum 3 Years (in e-commerce order processing) Salary: PKR 100,000/monthJob Summary:We are looking for an experienced and proactive Customer Success Manager to oversee and enhance the post-purchase experience for our e-commerce customers. This role is ideal for a detail-oriented professional with a background in order processing, who thrives on delivering exceptional service and ensuring customer satisfaction at every step of the order journey.As the Customer Success Manager, you will be the key point of contact for ensuring smooth order operations, addressing customer concerns, and coordinating with cross-functional teams to ensure timely fulfillment and resolution of issues.Key Responsibilities:<ul><li>Manage and monitor the end-to-end order processing cycle across multiple platforms (Shopify, Amazon, Website, etc.)</li><li>Serve as the primary point of contact for customer-related order inquiries, ensuring timely and effective communication</li><li>Coordinate with warehouse, logistics, and inventory teams to ensure accurate and timely order fulfillment</li><li>Track shipment progress and proactively update customers on order status</li><li>Resolve post-order issues such as delays, returns, cancellations, or damaged goods</li><li>Maintain accurate and organized order records and documentation</li><li>Collaborate with the customer service and technical teams to improve service delivery and customer retention</li><li>Identify opportunities to streamline order processes and improve the overall customer experience</li></ul>Requirements:<ul><li>Minimum 3 years of experience in e-commerce order processing or related customer-facing roles</li><li>Strong communication skills in English and Urdu (verbal &amp; written)</li><li>High attention to detail and excellent organizational skills</li><li>Proficient in MS Excel and experienced with order or customer management systems</li><li>Must be based in Karachi and available to work onsite at our DHA Phase 6 office</li><li>Female candidates preferred</li></ul>What We Offer:<ul><li>Competitive salary of PKR 100,000/month</li><li>Performance-based incentives and opportunities for growth</li><li>A supportive, collaborative work environment</li><li>Convenient office location in a secure area (DHA Phase 6, Karachi)</li><li>Chance to grow with a fast-paced and expanding e-commerce brand</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Order Processing E-commerce: 3 years (Required)</li></ul>Language:<ul><li>Proficient in English (Required)</li></ul>Work Location: In person

Customer Success Manager – E-commerce

Explore 926+ Service manager in Karachi this October. Find roles across top companies and apply now to boost your career.

926 service manager jobs IN Karachi

Service Manager

Data Service Manager

Data Service Manager

Manager – After Sales & Service

Restaurant Manager

Restaurant General Manager (Sindhi Muslim & Gulshan)

Customer Success Manager – E-commerce