sales manager

service business operation leader Jobs in Istanbul

service business operation leader

country operations manager Jobs in Istanbul

country operations manager

customer experience operations unit manager Jobs in Istanbul

customer experience operations unit manager

customer implementation and service manager Jobs in Istanbul

customer implementation and service manager

service operations manager

Spa Soul

<div>
 Spa Operation Manager (IST) at Spa Soul
 
 
 Location
 
 
 Istanbul, Turkey
 
 
 Salary
 
 
 $18000 - $32000 /year
 
 
 Job Type
 
 
 Full-time
 
 
 Date Posted
 
 
 May 10th, 2022
 
 
 Apply Now
 
 
 View All Jobs
 
 
 Download File
 
 
 Objective
 
 
 To oversee spa treatment and services operations and recommend and implement strategies to achieve performance and revenue targets.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise daily spa operations and liaise with department heads to ensure cleanliness, maintenance, and service standards are upheld.
 </li>
 <li>
 Ensure the spa&rsquo;s operating procedures and policies manuals are implemented as required
 </li>
 <li>
 Supervise spa therapists and receptionists, answering queries and identify training needs
 </li>
 <li>
 Develop the therapists&rsquo; roster and assist the receptionist with the appointment schedule
 </li>
 <li>
 Ensure the spa&rsquo;s operating procedures and policies manuals are implemented and updated as required
 </li>
 <li>
 Reference and abide by the spa&rsquo;s Standard Operating Procedures, Policies &amp; Forms Manuals
 </li>
 <li>
 Manage client feedback
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Well knowledge of English in business writing and speaking (Second language is preferred)
 </li>
 <li>
 Two (2) years spa supervising experience in an international standard spa
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 People person nature
 </li>
 <li>
 High school diploma or certificate in sales
 </li>
 <li>
 Willing to work shift hours, including evening and weekends
 
 
 </li>
 </ul>
 
 Proven Business Skills
 
 
 
 <ul>
 <li>
 Operations management
 </li>
 <li>
 Financial reporting
 </li>
 <li>
 Human resource management
 </li>
 <li>
 Public relations and marketing
 </li>
 <li>
 Retail management
 </li>
 <li>
 Customer service
 </li>
 <li>
 Industry analysis
 </li>
 <li>
 Computer literate (mid-advanced level)
 </li>
 <li>
 Business writing
 
 
 </li>
 </ul>
 
 Language(s) Required
 
 
 
 <ul>
 <li>
 English
 </li>
 <li>
 Other
 
 
 </li>
 </ul>
 
 Personality traits
 
 
 
 <ul>
 <li>
 Articulate verbal and written communication
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Enthusiastic
 </li>
 <li>
 Empathetic
 </li>
 <li>
 Sales oriented
 </li>
 <li>
 Professional presentation
 
 
 </li>
 </ul>
 
 ⚠️ Please Read Before Applying
 
 
 
 <ul>
 <li>
 Remuneration: The displayed annual salary is an On-Target Earnings (OTE) figure, which includes estimated bonuses and commissions.
 </li>
 <li>
 Salary Structure: Our base salary structure is standardized. Progression within this structure is based on seniority, defined by tenure, and includes an annual bonus increment awarded for each completed year of service.
 </li>
 <li>
 OTE Variation: The OTE is subject to variation based on the specific branch and monthly targets due to differing bonus and commission potentials.
 </li>
 <li>
 Salary Expectations: We do not solicit salary expectations from applicants during the recruitment process.
 </li>
 <li>
 Candidate Suitability: Candidates for whom the published OTE range, considering branch-specific variable components, does not align with their financial requirements are advised not to proceed with an application.
 </li>
 <li>
 CV Requirements: Applications submitted with CVs that do not include a photograph, or that are otherwise incomplete, will not be processed and will be eliminated from consideration.
 
 
 </li>
 </ul>
 Apply Now
</div>

Spa Operation Manager (IST)

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.<h1 class="jobSectionHeader">
Job Description</h1>
Service Business Operations Leader &ndash; Turkey
Job description
As a Service Business Operations Leader, you will drive operational excellence and execute the service business operations strategy by standardizing wing-to-wing processes, eliminating inefficiencies, leveraging digital tools for visibility and optimization. This role focuses on standardization, process optimization, and digitalization to ensure sustainability, efficiency, and data accuracy. The leader will empower teams, foster a culture of continuous improvement, and act as a change agent for leading operational transformation without engaging in day-to-day transactional activities.
Key Responsibilities:<ul><li>
Build standardization across operational wing to wing flows and ensure sustainability for operational excellence.</li><li>
Analyze business operations activities to identify inefficiencies, discrepancies, outliers and eliminate manual workload.</li><li>
Define and maintain special processes for Business Operation with Commercial Operation, Service Delivery, and Sales.</li><li>
Simplify operational processes to improve efficiency and visibility for process optimizations.</li><li>
Facilitate creation of a 360&deg; dashboards for operational activities visibility to utilize digitalization.</li><li>
Review existing contract entries and resolve system or process defects to eliminate backlogs.</li><li>
Define clear contractual setups in CRM (S-max) and ensure accurate, systematic contract management.</li><li>
Driving and initiating projects for service business operations performance improvement.</li><li>
Monitoring and improvement of KPI, metrics</li><li>
Analyze core business data and Installed Base (IB) issues, design implement systematic solutions to ensure accuracy.</li><li>
Monitor regional and global operational dashboard indicators to identify and resolve process defects.</li><li>
Create and support processes for contract and non-contract management, billing, warranty, and end-of-life workflows.</li><li>
Act as a change agent for operational transformation and adapt teams accordingly.</li><li>
Empower teams and drive mindset change toward continuous improvement.</li></ul>
Qualifications;<ul><li>
Bachelor&rsquo;s Degree level</li><li>
5-7 years of Operational Management Experience in service, technology, or operations, preferably in Healthcare Business.</li><li>
Proven ability to analyze complex data, identify inefficiencies, and implement process improvements</li><li>
Expertise in CRM systems (preferably Salesforce - Smax) and installed base data management.</li><li>
Excellent verbal, written, and communication skills in English.</li><li>
Familiarity with digitalization initiatives, visualization, and operational transformation projects.</li><li>
Demonstrated ability to motivate others and achieve results.</li><li>
Ability to lead cross-functional teams and influence stakeholders.</li><li>
Proven leadership and effective decision-making capabilities.</li><li>
Ability to monitor and manage critical path elements of consolidated projects.</li><li>
Ability to make effective internal and external presentations.</li></ul><h3 class="jobSectionHeader">
&ldquo;Bu ba&#351;vuru kapsam&#305;nda, 4857 say&#305;l&#305; &#304;&#351; Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyar&#305;nca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini kar&#351;&#305;layan adaylar da de&#287;erlendirilecektir.&rdquo; 
&ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;</h3><h2 class="jobSectionHeader"> 
About us</h2>
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-YH1<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Service Business Operation Leader

<div>
 
 Job Description Summary
 
 
 
 Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
 
 
 
 Job Description
 
 
 
 
 Service Business Operations Leader &ndash; Turkey
 
 
 
 
 Job Description
 
 
 
 As a Service Business Operations Leader, you will drive operational excellence and execute the service business operations strategy by standardizing wing-to-wing processes, eliminating inefficiencies, leveraging digital tools for visibility and optimization. This role focuses on standardization, process optimization, and digitalization to ensure sustainability, efficiency, and data accuracy. The leader will empower teams, foster a culture of continuous improvement, and act as a change agent for leading operational transformation without engaging in day-to-day transactional activities.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Build standardization across operational wing to wing flows and ensure sustainability for operational excellence.
 </li>
 <li>
 Analyze business operations activities to identify inefficiencies, discrepancies, outliers and eliminate manual workload.
 </li>
 <li>
 Define and maintain special processes for Business Operation with Commercial Operation, Service Delivery, and Sales.
 </li>
 <li>
 Simplify operational processes to improve efficiency and visibility for process optimizations.
 </li>
 <li>
 Facilitate creation of a 360&deg; dashboards for operational activities visibility to utilize digitalization.
 </li>
 <li>
 Review existing contract entries and resolve system or process defects to eliminate backlogs.
 </li>
 <li>
 Define clear contractual setups in CRM (S-max) and ensure accurate, systematic contract management.
 </li>
 <li>
 Driving and initiating projects for service business operations performance improvement.
 </li>
 <li>
 Monitoring and improvement of KPI, metrics
 </li>
 <li>
 Analyze core business data and Installed Base (IB) issues, design implement systematic solutions to ensure accuracy.
 </li>
 <li>
 Monitor regional and global operational dashboard indicators to identify and resolve process defects.
 </li>
 <li>
 Create and support processes for contract and non-contract management, billing, warranty, and end-of-life workflows.
 </li>
 <li>
 Act as a change agent for operational transformation and adapt teams accordingly.
 </li>
 <li>
 Empower teams and drive mindset change toward continuous improvement.
 
 
 </li>
 </ul>
 
 Qualifications;
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree level
 </li>
 <li>
 5-7 years of Operational Management Experience in service, technology, or operations, preferably in Healthcare Business.
 </li>
 <li>
 Proven ability to analyze complex data, identify inefficiencies, and implement process improvements
 </li>
 <li>
 Expertise in CRM systems (preferably Salesforce - Smax) and installed base data management.
 </li>
 <li>
 Excellent verbal, written, and communication skills in English.
 </li>
 <li>
 Familiarity with digitalization initiatives, visualization, and operational transformation projects.
 </li>
 <li>
 Demonstrated ability to motivate others and achieve results.
 </li>
 <li>
 Ability to lead cross-functional teams and influence stakeholders.
 </li>
 <li>
 Proven leadership and effective decision-making capabilities.
 </li>
 <li>
 Ability to monitor and manage critical path elements of consolidated projects.
 </li>
 <li>
 Ability to make effective internal and external presentations.
 
 
 </li>
 </ul>
 
 &ldquo;Bu ba&scedil;vuru kapsam&inodot;nda, 4857 say&inodot;l&inodot; &Idot;&scedil; Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyar&inodot;nca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini kar&scedil;&inodot;layan adaylar da de&gbreve;erlendirilecektir.&rdquo;
 
 
 
 &ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;
 
 
 
 About Us
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE HealthCare - Creating a world where healthcare has no limits
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

<div>
 
 Job Description Summary
 
 
 
 Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey. Responsible for managing daily service operation with dispatching field engineers to customer.
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
 </li>
 <li>
 Manage daily service dynamic operation
 </li>
 <li>
 Driving operational excellence on the service delivery processes under responsibility
 </li>
 <li>
 Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.
 </li>
 <li>
 Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations
 </li>
 <li>
 Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction
 </li>
 <li>
 Driving data analysis and business case development for key projects
 </li>
 <li>
 Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
 </li>
 <li>
 Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree from related university
 </li>
 <li>
 Experience or familiarity with process management and/or continuous improvement
 </li>
 <li>
 Strong analytical and quantitative skills
 </li>
 <li>
 Experience on statistical and/or data management tools
 </li>
 <li>
 Proven ability to meet deadlines in a fast-paced changing environment
 </li>
 <li>
 Excellent planning, prioritization and organizational skills
 </li>
 <li>
 Excellent interpersonal and verbal &amp; written communication skills
 </li>
 <li>
 Demonstrated collaboration, negotiation and conflict resolution skills
 </li>
 <li>
 Analytical, problem solving &amp; root-cause analysis skills
 
 
 </li>
 </ul>
 
 Desired
 
 
 
 <ul>
 <li>
 Process Management
 </li>
 <li>
 Customer Service
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Planning skills
 
 
 </li>
 </ul>
 
 Characteristics
 
 
 
 <ul>
 <li>
 Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
 
 
 </li>
 </ul>
 
 &ldquo;Bu ba&scedil;vuru kapsam&inodot;nda, 4857 say&inodot;l&inodot; &Idot;&scedil; Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyar&inodot;nca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini kar&scedil;&inodot;layan adaylar da de&gbreve;erlendirilecektir.&rdquo;
 
 
 
 &ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;
 
 
 
 About Us
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE HealthCare - Creating a world where healthcare has no limits
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Service Delivery Speacialist

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey. Responsible for managing daily service operation with dispatching field engineers to customer.<h1 class="jobSectionHeader">
Job Description</h1>
Roles and Responsibilities<ul><li>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</li><li>
Manage daily service dynamic operation</li><li>
Driving operational excellence on the service delivery processes under responsibility</li><li>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</li><li>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</li><li>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</li><li>
Driving data analysis and business case development for key projects</li><li>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</li><li>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s Degree from related university</li><li>
Experience or familiarity with process management and/or continuous improvement</li><li>
Strong analytical and quantitative skills</li><li>
Experience on statistical and/or data management tools</li><li>
Proven ability to meet deadlines in a fast-paced changing environment</li><li>
Excellent planning, prioritization and organizational skills</li><li>
Excellent interpersonal and verbal &amp; written communication skills</li><li>
Demonstrated collaboration, negotiation and conflict resolution skills</li><li>
Analytical, problem solving &amp; root-cause analysis skills</li></ul>
Desired
<ul><li>Process Management</li><li>
Customer Service</li><li>
Communication skills</li><li>
Negotiation skills</li><li>
Planning skills</li></ul>
Characteristics<ul><li>
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.</li></ul><h3 class="jobSectionHeader">
&ldquo;Bu ba&#351;vuru kapsam&#305;nda, 4857 say&#305;l&#305; &#304;&#351; Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyar&#305;nca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini kar&#351;&#305;layan adaylar da de&#287;erlendirilecektir.&rdquo;</h3><h3 class="jobSectionHeader">
&ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;</h3><h2 class="jobSectionHeader"> 
About us</h2>
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-YH1<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Holiday Inn Istanbul Old City

<div>
 
 
 Company Description
 
 
 
 Senator Hotels Group partners with world-renowned hospitality brands such as IHG and Marriott to operate and manage exceptional hotels across multiple markets including Crowne Plaza Istanbul West, Holiday Inn Istanbul Old City and Four Points Flex by Sheraton Taksim Square. Committed to excellence, we focus on delivering outstanding guest experiences and maintaining the highest standards of quality, service, and operational performance throughout our portfolio.
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking an accomplished and highly motivated Hotel Operations Manager to join our team at Holiday Inn Istanbul Old City, located in Fatih, Istanbul. This is a full-time, on-site leadership role responsible for directing all aspects of daily hotel operations, ensuring superior guest satisfaction, and driving overall operational success.
 
 
 
 
 
 
 The Hotel Operations Manager will:
 
 
 
 &bull;	Oversee guest services and coordinate seamlessly across departments&mdash;including Front Office, Housekeeping, Technical Staff and Food &amp; Beverage.
 
 
 &bull;	Lead staff training and development programs to uphold service excellence.
 
 
 &bull;	Implement strategies that enhance efficiency, quality, and financial performance.
 
 
 &bull;	Report directly to the Board, playing a key role in shaping operational direction and maintaining brand alignment.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull;	Minimum of 5 years&rsquo; experience as a General Manager or Operations Manager in an hotel with strong guest satisfaction, preferably within an IHG, an Accor, a Radisson or a Marriott Hotel
 
 
 &bull;	Strong focus on Customer Service and Guest Satisfaction
 
 
 &bull;	Excellent Communication and Interpersonal skills
 
 
 &bull;	Experience in Self / Staff Training and Development
 
 
 &bull;	Ability to thrive in a fast-paced, high-performance environment
 
 
 &bull;	Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 &bull;	Quarterly Heartbeat Survey Analysis: Measure and improve employee engagement to build a motivated, high-performing team.
 
 
 &bull;	Online Reputation Management: Monitor, maintain, and elevate guest reviews across IHG Heartbeat, OTAs (Online Travel Agencies) and platforms such as Google and TripAdvisor.
 
 
 &bull;	Staff Development &amp; Retention: Drive continuous education and professional growth initiatives to enhance performance and reduce turnover.
 
</div>

Hotel Operations Manager

BoF Careers

<div>
 
 Overview
 
 
 
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 
 
 
 Your Impact
 
 
 
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 
 
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 
 
 
 Responsibilities And Tasks
 
 
 
 <ul>
 <li>
 Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
 </li>
 <li>
 Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
 </li>
 <li>
 Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
 </li>
 <li>
 Ensure the implementation and execution of after sales service procedures striving for excellent results
 </li>
 <li>
 Be the point of contact with regard to transfers in and out.
 </li>
 <li>
 Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
 </li>
 <li>
 Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Requirements:
 </li>
 <ul>
 <li>
 5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
 </li>
 <li>
 Degree with specialization in Retail/Hospitality Management is a plus;
 </li>
 <li>
 Willingness to relocate and evolve in the organization;
 </li>
 <li>
 Proven background in staff recruitment and development;
 </li>
 <li>
 Proven excellent client service and stock management skills;
 </li>
 <li>
 Fluency in Turkish and good level in English, while another language is a plus;
 </li>
 <li>
 Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
 
 </li>
 </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
</div>

Moncler Store Operations Manager - Istanbul Airport F/M

Explore 1093+ Service operations manager in Istanbul this December. Find roles across top companies and apply now to boost your career.

1093 service operations manager jobs IN Istanbul

Spa Operation Manager (IST)

Service Business Operation Leader

Service Business Operation Leader

Service Delivery Speacialist

Service Delivery Speacialist

Hotel Operations Manager

Moncler Store Operations Manager - Istanbul Airport F/M