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customer service representative

customer support specialist Jobs in Istanbul

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Future Electronics

<div>
 
 Looking for a challenging new role and career development as a:
 
 
 
 CUSTOMER SERVICE REPRESENTATIVE,
 
 
 
 If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Customer Service Representative in Istanbul, Turkey.
 
 
 We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.
 
 
 
 
 
 
 Job Outline:
 
 
 
 The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.
 
 
 This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.
 
 
 
 
 
 
 What the role involves:
 
 
 
 &bull; Order management to include but not limited to:
 
 
 - Order entry and changes; Ensure part creates are actioned
 
 
 - Expedites and follow through to completion liaising with MSR team
 
 
 - Ensure value added services have been actioned, with DC or Future Plus.
 
 
 - Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock
 
 
 - Obtain Proof of Deliveries where requested
 
 
 - Manage returns from customers and ensure credits are raised efficiently
 
 
 &bull; Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly
 
 
 &bull; Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.
 
 
 &bull; Maintain communication between operational departments i.e. Marketing and Sales etc.
 
 
 &bull; Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently
 
 
 &bull; Accept all incoming calls and respond with relevant action as required.
 
 
 &bull; Follow up with NCNR paperwork with Strategic Account Managers.
 
 
 &bull; Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals
 
 
 &bull; Ensures up to date with the latest system changes and all associated business related changes affecting the organisation
 
 
 &bull; As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.
 
 
 &bull; Additional projects or duties as management at times may require
 
 
 
 
 
 
 Do you have:
 
 
 
 &bull; Ideally educated to senior schooling
 
 
 &bull; Excellent communication and interpersonal skills
 
 
 &bull; Fleunt in English and Turkish both communication and written
 
 
 &bull; Highly organised and accurate, able to work under pressure and maintain extensive attention to detail
 
 
 &bull; Computer literacy, particularly in excel is an advantage
 
 
 &bull; Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite
 
 
 
 
 
 
 About:
 
 
 
 Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.
 
 
 On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders.
 
 
 
 
 
 
 Equality, Diversity, and Inclusion
 
 
 
 We are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.
 
 
 
</div>

Customer Service Representative

Looking for a challenging new role and career development as a:CUSTOMER SERVICE REPRESENTATIVE-TEMPORARYIf the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a temporary Customer Service Representative in Istanbul, Turkey.We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.Working days are Monday to FridayJob Outline:The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.What the role involves:<ul><li>Order management to include but not limited to:</li></ul>- Order entry and changes; Ensure part creates are actioned- Expedites and follow through to completion liaising with MSR team- Ensure value added services have been actioned, with DC or Future Plus.- Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock- Obtain Proof of Deliveries where requested- Manage returns from customers and ensure credits are raised efficiently<ul><li>Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly</li><li>Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.</li><li>Maintain communication between operational departments i.e. Marketing and Sales etc.</li><li>Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently</li><li>Accept all incoming calls and respond with relevant action as required.</li><li>Follow up with NCNR paperwork with Strategic Account Managers.</li><li>Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals</li><li>Ensures up to date with the latest system changes and all associated business-related changes affecting the organisation</li><li>As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.</li><li>Additional projects or duties as management at times may require</li></ul>Do you have:<ul><li>Ideally educated to senior schooling</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English, fluent French is an advantage, basic Hebrew is an advantage</li><li>Highly organised and accurate, able to work under pressure and maintain extensive attention to detail</li><li>Computer literacy, particularly in excel is an advantage</li><li>Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite</li></ul>To Apply send your CV to nik.rodway@futureelectronics.comHeadquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.The company&rsquo;s success is largely built upon its commitment to maintain close business partnerships with suppliers and customers, coupled with the strength of its commercial and technical competencies through all stages of the design-production cycle.Future Electronics is globally integrated, supported by one IT infrastructure which provides real time inventory availability and access, while enabling full integration of operations, sales and marketing worldwide.Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world.Offering the industry&rsquo;s highest level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company&rsquo;s mission is always to Delight the Customer&reg;.On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term, sustainable value to all relevant stakeholders including customers, suppliers, employees, and shareholders through the combination of two highly complementary organizations. The two organizations will continue to operate independently pending regulatory approvals.Equality, Diversity, and InclusionWe are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.Job Types: Full-time, PermanentExperience:<ul><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>Turkish (Required)</li><li>English (Required)</li></ul>Location:<ul><li>&#305;stanbul (Required)</li></ul>

Airportclaims.com

About UsWe&rsquo;re Airportclaims.com (Claimster Ltd), a LegalTech company specializing in protecting air passenger rights under EU Regulation 261/2004. We help travelers receive compensation for delayed or cancelled flights&mdash;on a &ldquo;no win, no fee&rdquo; model.Your RoleAs a Sales Representative, you will:<ul><li>Proactively approach air passengers affected by flight delays or cancellations</li><li>Explain their rights and potential to claim up to &euro;600 in compensation</li><li>Distribute flyers and direct them to our website to submit a claim</li><li>Represent our brand at the airport with professionalism and energy</li></ul>What You&rsquo;ll Gain<ul><li>A fast-paced and people-oriented work environment at Istanbul Airport as a freelancer/self-employed</li><li>Interaction with travelers from all over the world</li><li>Competitive earnings &ndash; up to &euro;3,000/month (144 850 TRY) during peak season</li><li>Sales &amp; communication training</li><li>Real career growth in a fast-moving LegalTech company</li></ul>What We Expect<ul><li>Fluent English and Turkish (Russian is very strong plus) </li><li>Strong communication and people skills</li><li>Positive attitude and resilience in fast-paced settings</li><li>Willingness to learn and grow in the role</li><li>Sales or customer service experience is a plus (but not required)</li></ul>Ready to Join Us?If you're driven, outgoing, and excited to help travelers get justice for flight disruptions &ndash; apply now and start your journey with Airportclaims.com!Job Type: Full-timePay: Up to 144,800.00TRY per month

Sales Representative

Merter Fashion Center

Job Description&middot;Respond and initiate calls to our existing customers.&middot; Respond to customer requests from our e-commerce site and social media (Whatsapp, Instagram, Facebook, etc.) accurately, quickly and effectively.&middot; Listen &amp; Resolve to customers&rsquo; concerns, issues and questions.&middot; Enhance our online presence by identifying and engaging potential customers to effectively promote the company.&middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.&middot; Acknowledging and resolving customer complaints.&middot; Open new customer accounts on the CRM and website.&middot; Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.&middot; Recommend possible products to meet the customers&rsquo; needs.&middot; Filter and transfer customers and to online sales department.&middot; Prepare customer reports by gathering data collected during customer interactions.&middot; Ensure customer satisfaction and provide professional customer support.Skills and QualificationSome of the key skills for a customer service representative are:&middot; Personable and attentive&middot; Strong communication skills&middot; Strong interpersonal skills&middot; Strong non-verbal communicator&middot; Familiar with the software used to connect with customers and gather their information.&middot; Experience working with customer support.&middot; Knowledge of applicable products and markets.* English, Turkish, Spanish, Arabic and French speaker.Job Type: Full-timeLanguage:<ul><li>Fran&ccedil;ais (Preferred)</li><li>Spanish (Preferred)</li><li>Arabic (Preferred)</li><li>Italian (Preferred)</li></ul>

Customer Support Representative (work from office)

GRAND CLINC

GRAND Clinic is looking for talented sales representatives to join its team. If you are fluent in Russian and have experience working as a medical representative, this vacancy is for you.Please note that this job can only be performed from our office. The employee must reside in Istanbul, Turkey.Job description and main responsibilities:-Interact with potential customers, presenting our offers and effectively communicating their value to generate interest and create sales opportunities.-Solve patient problems by actively listening to them, showing empathy, and providing accurate and relevant information to build trust.-Negotiate and secure commitments from patients to complete purchases, ensuring a positive decision-making experience.-Maintain detailed records of interactions to track progress, measure effectiveness, and facilitate timely follow-up with potential customers.-Proactively work to meet or exceed sales goals through strategic outreach and relationship-building efforts.Qualifications:-Experience in positions such as medical consultant, telesales representative, translator, or call center agent is preferred.-Excellent communication skills and active listening skills are required. Basic knowledge of sales and customer service is required.-Proficiency in computer systems and CRM software is required.Working at GRAND CLINIC:1- International work environment.2- Career growth opportunities.3- Competitive salary.4- Sales commissions.Job Type: Full-timeLanguage:<ul><li>russian (Required)</li></ul>Job Type: Full-time

Russian Sales Representative

Dentakay Dental Clinic

Job descriptionDiscover Your Smile: Join Dentakay's Vibrant TeamDentakay isn't just a dental clinic&mdash;it's a vibrant community where innovation meets opportunity. With &quot;We Make You Smile&quot; as our guiding principle, for over 16 years we have been committed to creating extraordinary experiences not only for our patients but also for our team members.Who We Are:Our commitment to excellence extends to our global reach. As medical and dental tourism rises as multi-billion-dollar industries, with the global medical tourism market reaching close to $120 billion in 2023, T&uuml;rkiye has quickly become a haven for people seeking affordable health and dental care abroad. At Dentakay, we have positioned ourselves to serve patients from all over the world, offering quality dental care at an affordable price.To achieve this, we have assembled a team of over 60 dental specialists, 450+ operation professionals, and a dedicated patient support team available 24/7 to help more than 57,000 patients from all over the world get their bright smiles back. We quickly became a dynamic team of professionals from diverse backgrounds, all passionate about redefining the healthcare experience. From our Istanbul headquarters to our expanding global presence, we're on an exciting journey together, making a real difference, one smile at a time.Why Dentakay?Having earned the title of a 'Great Place to Work' for three consecutive years, we are proud of our warm and inviting work atmosphere. Joining Dentakay means becoming part of a team that values connection, collaboration, and personal growth. With opportunities for career advancement, ongoing learning, and a supportive work culture, we're here to help you unleash your full potential and grow together.Ready to Join Us?Whether you're in Sales, Customer care, Marketing, or any other area, Dentakay offers an exciting opportunity to be part of something greater. Join us in shaping the future of healthcare and building meaningful connections&mdash;with our patients, our community, and each other. Your journey to a brighter career begins here, with Dentakay.Know About the Opportunity:Position: Tele-Sales Representative - Full-Time.Duty Location: Dentakay Istanbul, Nish Istanbul.Role Description and Key Responsibilities:<ul><li>Reach out to leads to present our offers and convince them.</li><li>Contact leads to generate interest and sales opportunities.</li><li>Overcome patients' concerns by listening, empathizing, and providing relevant information.</li><li>Negotiate and secure commitments from patients to make purchases.</li><li>Keep detailed records of interactions to track performance and follow up with leads.</li><li>Strive to achieve or exceed sales goals through proactive efforts.</li><li>Ensure patient satisfaction, address issues, and explore additional sales opportunities post-purchase.</li></ul>Qualifications:<ul><li>Preferable experience as a medical consultant, telesales representative, translator, or call center agent.</li><li>Bachelor&rsquo;s Degree, preferably in Business Administration, Public Relations, Healthcare, or any related field.</li><li>Strong communication and listening skills.</li><li>Basic sales and customer service abilities.</li><li>Proficiency in computer systems and CRM software.</li><li>Language proficiency in English.</li></ul>Know someone at Dentakay?Be sure to have them submit you as a referral before applying for this position. Learn more about our employee referral program.Click on apply if this sounds like you!Visit our website to learn more about Dentakay: https://dentakay.com/Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>

Telesales Representative

Dentspa

We&rsquo;re Hiring: English-Speaking Medical Representative Location: Sisli, Istanbul Company: DentSpa DentSpa is a leading destination for advanced dental care and smile design. We pride ourselves on combining world-class expertise with state-of-the-art technology to provide patients with life-changing results. As we expand our reach, we are looking for a motivated Medical Representative to join our growing team.What You&rsquo;ll Do<ul><li>Communicate with potential patients, providing clear and friendly guidance in fluent English.</li><li>Build trust with clients by understanding their needs and offering suitable treatment packages.</li><li>Follow up with leads, manage inquiries, and maintain excellent customer relationships.</li><li>Support patients throughout their medical tourism journey (from first contact to post-treatment care).</li><li>Collaborate with our marketing and clinical teams to optimize patient experience and satisfaction.</li></ul>What We&rsquo;re Looking For<ul><li>Fluency in English (spoken and written) &ndash; other languages are a plus.</li><li>Strong communication and interpersonal skills.</li><li>Sales background preferred (experience in medical tourism or healthcare is a strong advantage).</li><li>A proactive, empathetic, and patient-focused mindset.</li><li>Open to junior candidates with the right attitude and willingness to learn.</li></ul>Why Join Us?<ul><li>Be part of a professional, innovative, and patient-centered dental clinic.</li><li>Gain valuable experience in the growing field of medical tourism.</li><li>Attractive salary package with commission opportunities.</li><li>Supportive team environment with opportunities for career growth.</li></ul>If you&rsquo;re passionate about helping people achieve their dream smiles and want to build a rewarding career in medical tourism sales, we&rsquo;d love to hear from you!Apply now by sending here or send your CV to +90 536 492 2303.Job Type: Full-time

ENGLISH Speaking Medical Representative

Explore 638+ Service representative in Istanbul this September. Find roles across top companies and apply now to boost your career.

638 service representative jobs IN Istanbul

Customer Service Representative

Customer Service Representative

Sales Representative

Customer Support Representative (work from office)

Russian Sales Representative

Telesales Representative

ENGLISH Speaking Medical Representative