sales specialist

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customer service specialist Jobs in Muscat Oman

customer service specialist

service sales specialist

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Service Unit Manager<div> 
Your role and responsibilities
 
 
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. 
 
The work model for the role is: onsite 
 
This role is contributing to the ELSE in Muscat, Oman. 
 
You will be mainly accountable for:<ul><li>
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.</li><li>
Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.</li><li>
Generating service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.</li><li>
Acting as a marketer/salesperson of ABB&rsquo;s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).</li></ul> 
Our team dynamics
 
You will join a dynamic, talented, high performing team, where you will be able to thrive. 
Qualifications for the role
<ul><li>Electrical Engineering Background</li><li>
8-12 years of experience in service sales within Oman.</li><li>
Proven track record as a service sales engineer for switchgears and protection relays.</li><li>
Background in digital solutions is a plus</li><li>
Previous engagement and customer relationships with major government end-users entities and industrial customers in the region.</li><li>
Strong technical expertise in selling service agreements is a plus</li><li>
Strong English communication &amp; Negotiation skills are a must</li><li>
Innovative mind and interest to explore new ideas and build strong relationships &ndash; excellent networking skills</li><li>
Out-of-the-box thinking and exceptional problem-solving skills</li><li>
Relentless ownership, dedication, and thoroughness. Going the extra mile and showing devotion to the mission.</li><li>
A collaborative, solutions-oriented approach with a proven ability to develop and manage customer relationships</li></ul> 
What's in it for you?
 
We empower you to take initiative, challenge ideas, and lead with confidence. You&rsquo;ll grow through meaningful work, continuous learning, and support that&rsquo;s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 
Benefits
 
 
We also offer our employees the following benefits:<ul><li>
From well-being to retirement, ABB offers benefits that support every stage of your career.</li></ul> 
More about us
 
 
The ELSE Division operates as a strategic business unit within the organization, functioning semi-autonomously with its own dedicated resources, objectives, and leadership. 
 
Al Hamriyah, Muscat, Oman</div> 
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Service Sales Specialist

Optima Legal Technology LLC

<div>
 
 
 Company Description
 
 
 
 Optima LegalTech is the first LegalTech company in Oman providing software solutions dedicated to legal professionals.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sales Specialist located in Muscat. The Sales Specialist will be responsible for communication, customer service, sales, training, and sales management on a day-to-day basis.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Experience in sales and sales management
 </li>
 <li>
 Excellent interpersonal skills
 </li>
 <li>
 Organizational skills and attention to detail
 </li>
 <li>
 Proven track record in meeting sales targets
 </li>
 <li>
 Familiarity with legal software solutions is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration or related field
 </li>
 </ul>
</div>

Sales Specialist

Digital Mall المول الرقمي

<div>
 Job brief
 
 
 We are looking for a Sales Specialist with excellent communication and persuasion abilities to support sales team members, develop sales programs, and set and meet the KPIs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Developing sales strategies and plans to achieve sales targets and business objectives. This includes identifying target markets, analyzing customer needs, and determining the most effective sales approaches.
 </li>
 <li>
 Generating leads through various channels such as cold calling, email marketing, social media, networking events, and referrals. Conducting research to identify potential clients and initiating contact to explore sales opportunities.
 </li>
 <li>
 Delivering persuasive sales presentations and product demonstrations to potential clients. Effectively communicating the value proposition, features, and benefits of the product or service to generate interest and close deals.
 </li>
 <li>
 Building and maintaining strong relationships with customers to ensure customer satisfaction and loyalty. This involves regular communication, understanding customer needs, addressing concerns, and providing ongoing support.
 </li>
 <li>
 Negotiating pricing, terms, and contracts with potential clients to reach mutually beneficial agreements. Employing sales techniques and tactics to overcome objections, handle negotiations, and secure sales closures.
 </li>
 <li>
 Conducting market research and analyzing market trends, competition, and customer preferences. Gathering insights to identify opportunities, develop marketing strategies, and refine sales approaches.
 </li>
 <li>
 Collaborating with the marketing team to develop and execute marketing campaigns and promotions. This includes creating compelling messaging, selecting appropriate marketing channels, and tracking campaign performance.
 </li>
 <li>
 Utilizing CRM systems to manage customer information, track sales activities, and monitor the sales pipeline. Updating and maintaining accurate and comprehensive customer records.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in selling digital products &amp; services
 </li>
 <li>
 Fluent in Arabic and English writing and speaking
 </li>
 <li>
 Skilled in Math and Computers
 </li>
 <li>
 Strong communication and presentation skills
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 All of the hardware and software will be provided for you
 </li>
 <li>
 Sponsorship VISA will be provided for expats
 </li>
 <li>
 Relocation cost from origin country to Oman will be covered
 </li>
 <li>
 Work-Life balance
 </li>
 <li>
 Fun and fair work culture
 
 </li>
 </ul>
</div>

PayTech Group

<div>
 
 Job Title
 
 : Sales Specialist
 
 
 
 Term
 
 : 12 months
 
 
 
 Location
 
 : Muscat, Oman
 
 
 
 Division
 
 : Cards
 
 
 
 Reports
 
 
 to
 
 : Head of Sales
 
 
 
 PURPOSE OF THE PROJECT
 
 
 
 As a Sales Specialist, you will play a key role in driving revenue growth and expanding footprint within the Kingdom. You will actively identify and engage with new business opportunities, manage and nurture relationships with existing clients and collaborate across teams (Product, Strategy, Client Services, Marketing) to deliver tailored solutions. You will be responsible for meeting performance metrics, building a robust sales pipeline, negotiating, and closing deals, and ensuring client satisfaction post-sale.
 
 
 
 Core Responsibilities and Accountabilities:
 
 
 
 <ul>
 <li>
 Lead sales discussions and pitch client products to end business customers according to clients prospects list, focusing across various industry verticals
 </li>
 <li>
 Support operational onboarding of new customers such as account application forms and other documentation
 </li>
 <li>
 Follow up with onboarded customers to ensure activation and first usage
 </li>
 <li>
 Provide regular status updates to Clients management on progress against KPIs, through:
 </li>
 <ul>
 <li>
 Progress update meetings
 </li>
 <li>
 Steering committee meetings; and
 </li>
 <li>
 Regular reporting on progress status
 
 </li>
 </ul>
 <li>
 Leverage assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities
 
 
 </li>
 </ul>
 
 Knowledge and Experience:
 
 
 
 <ul>
 <li>
 5-10 years of relevant sales experience in commercial cards (required)
 </li>
 <li>
 The ability to articulate the core value proposition (financial, operational and governance) of the commercial card payments for the businesses
 </li>
 <li>
 Understanding of the domestic and cross-border supplier payments management (card and non-card rails) across verticals, identified by Client (primarily B2B payments in Digital Services (business software and ads), Education, Healthcare, MICE, Travel Wholesale, Media buying) (required)
 </li>
 <li>
 Strong collaborator, result driven and high level of energy &amp; initiative
 </li>
 <li>
 Excellent written and verbal communication in English (Arabic is a plus)
 
 
 
 </li>
 </ul>
 
 Mandatory Skills:
 
 
 
 <ul>
 <li>
 Ability to manage end-to-end sales cycles, from prospecting to negotiation and closing
 </li>
 <li>
 Strong understanding of cards, digital payments, acquiring, issuing, and value-added services
 </li>
 <li>
 Skilled in stakeholder engagement and customer success management
 </li>
 <li>
 Strong presentation and influencing capabilities at senior levels
 
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Capacity to identify emerging market opportunities, anticipate client needs, and align sales strategy with our regional growth objectives
 </li>
 <li>
 Understanding of APIs, digital onboarding, open banking, or fintech integrations to tailor our products to client needs
 
 </li>
 </ul>
</div>

<div>
 Job brief
 
 
 We're hiring a Digital Marketing Specialist with strong communication and persuasion skills to plan, execute, and optimize multi-channel paid media. Youll support the marketing team, own performance KPIs end-to-end, and turn insights into growth.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Developing marketing strategies and plans to achieve marketing targets and business objectives. This includes identifying target markets, analyzing customer needs, and determining the most effective marketing approaches.
 </li>
 <li>
 Build and execute paid media plans across Meta, Google/YouTube, Snapchat, TikTok, and X/Twitter; own budgets, pacing, and daily optimization.
 </li>
 <li>
 Run structured A/B tests (audience, creative, placements, bidding, landing pages) and scale winners methodically.
 </li>
 <li>
 Generating leads through various channels such as cold calling, email marketing, social media, networking events, and referrals. Conducting research to identify potential clients and initiating contact to explore marketing opportunities.
 </li>
 <li>
 Delivering persuasive marketing presentations and product demonstrations to potential clients. Effectively communicating the value proposition, features, and benefits of the product or service to generate interest and close deals.
 </li>
 <li>
 Negotiating pricing, terms, and contracts with potential clients to reach mutually beneficial agreements. Employing marketing techniques and tactics to overcome objections and handle negotiations.
 </li>
 <li>
 Conducting market research and analyzing market trends, competition, and customer preferences. Gathering insights to identify opportunities, develop marketing strategies, and refine sales approaches.
 </li>
 <li>
 Collaborating with the marketing team to develop and execute marketing campaigns and promotions. This includes creating compelling messaging, selecting appropriate marketing channels, and tracking campaign performance.
 </li>
 <li>
 Utilizing CRM systems to manage customer information, track sales activities, and monitor the sales pipeline. Updating and maintaining accurate and comprehensive customer records.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 experience on all listed platforms: Meta Ads, Google Ads/YouTube, Snapchat Ads, TikTok Ads, and X/Twitter Ads (2+ Years)
 </li>
 <li>
 Fluent in Arabic and English (spkend &amp; written)
 </li>
 <li>
 Skilled in Math and Computers
 </li>
 <li>
 Strong communication and presentation skills
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 All of the hardware and software will be provided for you.
 </li>
 <li>
 Sponsorship VISA will be provided for expats.
 </li>
 <li>
 Relocation cost from origin country to Oman will be covered.
 </li>
 <li>
 Work-Life balance.
 </li>
 <li>
 Fun and fair work culture with opportunities to learn, upskill, and grow your portfolio through diverse projects.
 
 </li>
 </ul>
</div>

Digital Marketing Specialist

Delivery Hero

<div>Company Description 
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
Here at talabat, we are building a high-performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner. 
Job Description 
Role Summary
We&rsquo;re looking for a Sr. Specialist Retail Media Partnership to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 
What&rsquo;s On Your Plate?<ul><li>
Own talabat mart country trade campaign strategy and calendar in alignment with country commercial lead. 
</li><li>Drive sales of NMR solutions to suppliers and achieve sales targets.</li><li>
Plan, project manage and measure all talabat mart campaigns.</li><li>
Work closely with Category and Grocery Marketing on opportunities to grow sales and surface assortments and promotions.</li><li>
Support in management of creative production for trade-driving campaigns</li><li>
Set up media assets in app inc. campaign landing pages, banners, boosted SKUs</li><li>
Plan and execute tailored and targeted campaigns to drive growth</li><li>
Coordinate between commercial teams and marketing teams to align on featured promotions and products.</li><li>
Proactively recommend and support in the development and implementation of new strategies to boost volume growth, while keeping margins on target</li><li>
Analyze all on-going campaigns, including daily tracking of performance and budget management</li><li>
Execute all aspects of the life-cycle management process.</li><li>
Conduct and implement a competitive intelligence and market insights review process</li><li>
Analyze data sets to identify consumer and market trends, and suggest high impact growth strategies</li><li>
Work with the Marketing team to develop content to drive brand awareness, sessions, new customer acquisition and orders</li><li>
Work with CRM and Performance teams to identify and track campaign success in delivering business objectives, analyze relevant data streams to lead improvements</li></ul> 
Qualifications 
What Did We Order?<ul><li>
At least 3 years of experience in campaign management/ marketing/ category management within E-commerce/ FMCG/ Grocery retailers</li><li>
Good Communication and interpersonal skills</li><li>
Proficiency in MS Excel</li></ul><ul><li>
Proficiency in English Language, Arabic preferred</li><li>
Strong analytical skills, experience with data visualization software is a plus (Looker, Tableau)</li></ul> 
Additional Information 
As part of the talabat team:<ul><li>
You have the opportunity to be based in our specially designed collaborative work space in City Walk.</li><li>
You will also experience exciting opportunities for professional and personal growth and recognition.</li><li>
Monthly talabat credit to spend in the app, however you want</li><li>
Parental leave</li><li>
Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.</li><li>
Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.</li><li>
Sponsored healthcare and gym membership</li></ul></div>

Sr. Specialist Retail Media Partnerships

Blue Chip Global L.L.C.

<div>
 
 As a Global Sourcing Specialist at IDEAL ENERGY TECHNOLOGY LLC, a pioneering company in the Industrial Machinery Manufacturing sector, you will play a crucial role in shaping our dynamic supply chain operations. With a focus on innovation and efficiency, this position offers a unique opportunity to work within a close-knit team of employees dedicated to advancing energy technology solutions. You will be responsible for identifying and managing the global procurement of materials and components essential to our cutting-edge machinery products. Your expertise in sourcing strategies and supplier relationship management will drive cost-effective purchasing decisions while maintaining quality standards. This role requires strong analytical skills, strategic thinking, and an ability to thrive in a fast-paced environment. Join us in our mission to deliver exceptional industrial solutions by leveraging your sourcing acumen to ensure the seamless flow of resources and contribute to the growth and success of our company.
 
 
 Tasks
 
 
 
 Key Responsibilities
 
 :
 
 
 <ol>
 
 <li>
 
 Sourcing and Procurement:
 
 </li>
 
 </ol>
 
 <ul>
 
 <li>
 Identify and evaluate potential suppliers based on quality, pricing, and delivery
 </li>
 
 <li>
 Establish and maintain relationships with suppliers and negotiate
 </li>
 
 <li>
 Conduct market research to stay updated on industry trends and emerging
 </li>
 
 <li>
 Ensure timely procurement of products to meet client requirements.
 </li>
 
 <li>
 Maintain a database of suppliers and products.
 </li>
 
 </ul>
 
 
 
 2. Proposal Preparation:
 
 
 
 <ul>
 
 <li>
 Collaborate with the sales team to understand client requirements and project
 </li>
 
 <li>
 Prepare detailed and competitive proposals, including cost estimates, timelines, and technical specifications.
 </li>
 
 <li>
 Ensure that all proposals comply with company standards and client
 </li>
 
 <li>
 Review and revise proposals based on feedback from clients and internal
 </li>
 
 <li>
 Maintain records of all proposals and follow up on their
 </li>
 
 </ul>
 
 
 
 3. Communication and Coordination:
 
 
 
 <ul>
 
 <li>
 
 
 Work closely with the sales, procurement, and project management teams to ensure seamless operations.
 
 
 </li>
 
 <li>
 
 
 Communicate effectively with clients to gather necessary information and provide updates on proposals.
 
 
 </li>
 
 <li>
 
 
 Address any issues or concerns raised by clients or suppliers promptly and
 
 
 </li>
 
 </ul>
 
 
 
 4. Documentation and Reporting:
 
 
 
 <ul>
 
 <li>
 Prepare and maintain accurate records of sourcing activities, proposals, and supplier
 </li>
 
 <li>
 Generate regular reports on sourcing performance, cost savings, and proposal success
 </li>
 
 <li>
 Ensure compliance with all regulatory and company policies regarding sourcing and
 </li>
 
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 
 <ul>
 
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Engineering, Bachelor&rsquo;s degree in Science, Business Administration, Supply Chain Management, or a related field.
 </li>
 
 <li>
 
 Experience:
 
 Minimum of 1to 2 years of experience in sourcing, procurement, or proposal preparation, preferably within the industrial, oil &amp; gas, engineering, or MEP
 </li>
 
 </ul>
 
 
 &middot; Skills:
 
 
 <ul>
 
 <li>
 Strong negotiation and communication
 </li>
 
 <li>
 Excellent analytical and problem-solving
 </li>
 
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 
 <li>
 Familiarity with procurement software and ERP
 </li>
 
 <li>
 Ability to work independently and as part of a team.
 </li>
 
 <li>
 Attention to detail and strong organizational skills.
 </li>
 
 </ul>
 
 
 Key Competencies:
 
 
 <ul>
 
 <li>
 
 
 
 Industry Knowledge:
 
 In-depth understanding of the industrial, oil &amp; gas, engineering, and MEP sectotrs.
 
 
 </li>
 
 <li>
 
 
 
 Negotiation Skills:
 
 Ability to secure favorable terms with requirements.
 
 
 </li>
 
 <li>
 
 
 
 Technical Aptitude:
 
 Capability to understand and communicate technical specifications and requirements.
 
 
 </li>
 
 <li>
 
 
 
 Client Focus:
 
 Commitment to meeting client needs and providing excellent service.
 
 
 </li>
 
 <li>
 
 
 
 Adaptability:
 
 Flexibility to adapt to changing market conditions and client and demands.
 
 
 </li>
 
 </ul>
 
 
 If you meet the above requirements and are ready to take on a challenging Sourcing &amp; Proposal role in the Oil &amp; Gas, Petrochemicals, Refinery, Power, Water, and Mining Industries, we would love to hear from you.
 
 
 
 Please submit your resume and cover letter detailing your relevant experience.Please submit your recent resume and a cover letter mentioning your monthly CTC and expectations detailing your relevant experience and qualifications.
 
</div>

Sourcing & Proposal Specialist

Explore 277+ Service sales specialist in Muscat Oman this November. Find roles across top companies and apply now to boost your career.

277 service sales specialist jobs IN Muscat Oman

Service Sales Specialist

Sales Specialist

Sales Specialist

Sales Specialist

Digital Marketing Specialist

Sr. Specialist Retail Media Partnerships

Sourcing & Proposal Specialist