sales manager

maintenance supervisor

sales engineer

sales representative

sales coordinator

service supervisor

NICE ONE

<div><p><b>Role Overview</b></p><p>
Join Niceone as a Customer Service Supervisor and be at the forefront of delivering exceptional customer experiences across all our channels. In this leadership role, you will supervise our customer service team, empower staff development, and ensure the highest levels of satisfaction for every customer interaction. As a people-first leader, you will collaborate closely with cross-functional teams and drive continuous improvement in our service operations. This opportunity is perfect for a proactive, solution-oriented professional who thrives in a fast-paced environment and is passionate about fostering an inclusive and positive workplace.
</p><h2 class="jobSectionHeader"><b>
Key Responsibilities &ndash; Customer Service Leadership, Team Management &amp; Support Excellence</b></h2><ul>
<li>Supervise daily operations of the customer service team across in-store, phone, email, and digital communication channels.</li>
<li>Provide coaching, mentoring, and support to team members&mdash;promoting a culture of collaboration, accountability, and continuous learning.</li>
<li>Monitor and analyze customer service metrics and performance, identifying opportunities to enhance service delivery and achieve KPIs.</li>
<li>Handle complex customer inquiries and escalations, ensuring timely, empathetic, and effective resolution aligned with Niceone values.</li>
<li>Coordinate with sales, ecommerce, and product teams to relay customer feedback and contribute to improvements in products and processes.</li>
<li>Develop and implement standard operating procedures to optimize workflows and consistency of service.</li>
<li>Facilitate training sessions and knowledge sharing to ensure product and policy updates are communicated across the team.</li>
<li>Support recruitment, onboarding, and performance evaluations for customer service staff.</li>
<li>Champion a positive, inclusive, and customer-focused environment that reflects Niceone&rsquo;s brand and mission.</li>
</ul><h3 class="jobSectionHeader"><b>Key Requirements &ndash; Customer Service Experience, Leadership Skills &amp; Communication Excellence</b></h3><ul>
<li>Bachelor&rsquo;s degree in Business, Communications, or a related field, or equivalent practical experience.</li>
<li>Minimum of 2 years of experience in a customer service supervisory or team lead role; retail or ecommerce experience preferred.</li>
<li>Proven ability to coach, motivate, and develop team members in a dynamic, high-volume environment.</li>
<li>Exceptional verbal and written communication skills in both Arabic and English.</li>
<li>Strong problem-solving abilities and the capacity to handle challenging situations with professionalism and empathy.</li>
<li>Proficient in the use of customer service software, CRM, and digital productivity tools; experience with reporting and analytics is an advantage.</li>
<li>Organized, detail-oriented, and able to manage multiple priorities and deadlines.</li>
</ul><h4 class="jobSectionHeader"><b>Professional Attributes &ndash; Inclusive Leader, Solution-Oriented, and Service-Driven</b></h4><ul>
<li>Respectful, approachable, and dedicated to empowering diverse team members.</li>
<li>Adaptable to new technologies, evolving processes, and business growth.</li>
<li>High level of integrity and accountability in all customer, team, and management interactions.</li>
<li>Proactive in identifying service gaps and driving continuous improvement initiatives.</li>
<li>Committed to upholding Niceone&rsquo;s reputation for customer excellence and inclusivity.</li>
</ul><h5 class="jobSectionHeader"><b>Career Development &ndash; Growth, Learning &amp; Advancement in Customer Service Leadership</b></h5><ul>
<li>Comprehensive onboarding and continuous learning on products, systems, and service best practices.</li>
<li>Opportunities to lead impactful projects and contribute to operational strategy.</li>
<li>Clear advancement pathways to senior customer service, operations, or management roles within Niceone.</li>
<li>Recognition, rewards, and ongoing support for outstanding team leadership and customer outcomes.</li>
</ul><h6 class="jobSectionHeader"><b>How to Apply &ndash; Lead Outstanding Customer Experiences at Niceone</b></h6><p>
Are you ready to inspire and elevate customer service standards as a lead at Niceone? We invite you to submit your resume and a cover letter detailing your supervisory experience, leadership style, and passion for service excellence through our online application portal. Become part of a collaborative team where your leadership makes a difference, every day.</p></div>

Customer Service Supervisor

Siemens Energy

<div><div><div><h3 class="jobSectionHeader"><b>&Uuml;ber die Aufgabe
</b></h3></div></div><div><div><div><div><b>Standort</b>
</div></div><div><div>Saudi-Arabien
</div></div><div><div>Ar Riy&#257;&#7697;
</div></div><div><div>Riad
</div></div><div><div><b>Unternehmen
</b></div><div>Siemens Energy Ltd.
</div></div><div><div><b>Organisation
</b></div><div>Grid Technologies
</div></div><div><div><b>Gesch&auml;ftsbereich
</b></div><div>Service
</div></div><div><div><b>Vollzeit / Teilzeit
</b></div><div>Vollzeit
</div></div><div><div><b>Erfahrungsniveau
</b></div><div>Berufserfahrene
</div></div><div><div><div><b>A Snapshot of Your Day</b></div><p></p><p>
As a GIS Installation &amp; Service Supervisor at Siemens Energy, you will play a crucial role in implementing cutting-edge technology on construction sites across Saudi Arabia. Your day will involve leading the assembly of advanced GIS models, troubleshooting issues, and ensuring the highest standards of safety and quality. By preparing detailed reports and adhering to EHS requirements, you will contribute to the successful execution of projects while fostering a collaborative and safety-focused team environment.</p><p></p><div><b>
How You&rsquo;ll Make an Impact</b></div><p></p><ul>
<li>Assemble the latest GIS models, including 8DQ1-6, 8DN8-2/5/6, and 8DN9, with precision and care.</li><li>
Lead SF6 handling operations, ensuring compliance with safety protocols.</li><li>
Troubleshoot and rectify major issues in Siemens Energy GIS systems.</li><li>
Conduct GIS CRM, SF6 gas purity, and leakage tests with accuracy.</li><li>
Read and interpret Siemens construction and assembly drawings to guide installation.</li><li>
Prepare and submit detailed installation and inspection reports to the Know-How Center (KHC).</li>
</ul><p></p><div><b>What You Bring</b></div><p></p><ul>
<li>A diploma in electrical studies or a related field.</li><li>
3 years of experience working on construction sites.</li><li>
Excellent oral and written communication skills, with strong networking and negotiation abilities.</li><li>
Ability to manage multiple tasks effectively with minimal supervision while remaining flexible.</li><li>
Outstanding problem-solving skills and the capacity to work under pressure in time-sensitive situations.</li>
</ul><p></p><p><b>About the Team</b></p><p></p><p>
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
</p><p></p><p><b>Who is Siemens Energy?</b></p><p></p><p>
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.</p><p></p><p>
Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.</p><p></p><p>
Find out how you can make a difference at Siemens Energy: <b>https://www.siemens-energy.com/employeevideo</b></p><p></p><div><b>
Our Commitment to Diversity</b></div><p></p><p>
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.</p><p></p><div><b>
Rewards/Benefits</b></div><p></p><ul>
<li>Opportunities to work with a distributed team</li>
<li>Opportunities to work on and lead a variety of innovative projects</li>
<li>Medical benefits</li>
<li>Time off/Paid holidays and parental leave</li>
<li>Continual learning through the Learn@Siemens-Energy platform</li>
<li>Access to a variety of employee resource group</li>
</ul><p></p><div><b>https://jobs.siemens-energy.com/jobs</b></div><div>
The job posting will remain open for applications for 14 days from the posting date.</div></div></div></div></div></div><p></p>

GIS Installation & Service Supervisor - Siemens Energy Saudi Arabia

Foods gate trading Company

<ul><li><b>Position:</b> Floor Supervisor</li></ul><p><b>Location:</b> Riyadh<br/><b>Employment Type:</b> Full-time</p><p><b>Job Summary:</b><br/>We are looking for an experienced and motivated <b>Floor Supervisor</b> to oversee daily restaurant operations, ensure excellent guest service, and support the team in maintaining high standards. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to manage both staff and service flow effectively.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and support the service team during operations.</li><li>Ensure guests receive excellent service and handle any complaints promptly.</li><li>Train, guide, and motivate waiters, hosts, and support staff.</li><li>Monitor floor cleanliness, table setup, and overall dining atmosphere.</li><li>Coordinate with kitchen and bar staff to ensure smooth service flow.</li><li>Assist in staff scheduling and daily briefings.</li><li>Maintain compliance with hygiene, safety, and company standards.</li><li>Report to the Restaurant Manager and provide updates on operations.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Previous experience as a Floor Supervisor or Senior Waiter in F&amp;B.</li><li>Strong leadership and team management abilities.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Ability to handle pressure in a fast-paced environment.</li><li>Professional appearance and excellent grooming standards.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary + service charge/tips.</li><li>Free accommodation, transportation, and meals on duty.</li><li>Opportunities for training and career growth.</li></ul><p>Job Type: Full-time</p><p>Pay: &#65020;3,000.00 - &#65020;4,500.00 per month</p><p>Application Question(s):</p><ul><li>What is your nationality?</li><li>How soon can you start with us?</li><li>What is your salary expectations?</li><li>Do you have transferrable and valid Iqama?</li><li>Salary is between 3000 to 4500SAR + free accommodation and transportation+tips, do you accept this?</li></ul><p>Experience:</p><ul><li>Floor Supervisor: 3 years (Required)</li><li>Fine Dining Restaurant: 3 years (Required)</li><li>Supervisory: 3 years (Required)</li></ul>

Floor Supervisor

Hire Rightt - Executive Search & HR Advisory

<div>
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  <strong>
   RUH AIRPORT IS LOOKING FOR EXPERIENCED PASSENGER HANDLING SUPERVISOR
  </strong>
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  Salary: 9600 all inclusive to 10000 after probation (currency in SAR)
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  Experience: 2Y+in ground handling operations in a commercial organisation
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  Language: Fluent Arabic &amp; English (French additional)
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  <br/>
 </p>
 <p>
  Send applications:
  <strong>
   babina@hirerightt.
  </strong>
 </p>
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 <p>
  One of the Leading Airline is seeking for skilled professional who can perform service handling according to the standards of quality, safety, security, profitability and customer satisfaction by supervising handling staff in customer service process within different areas (check-in, boarding, transfer, arrival, lounge, etc.). Take decisions regarding all aspects of the customer service and guarantee excellent customer service. Provide a technical support while necessary as well as ensure cost effectiveness of handling to comply with safety &amp; security requirements.
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  <strong>
   Job Description:
  </strong>
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  <li>
   Customer Focus, Quality of Service rendered to the Customers Monitoring special cases, such as First Class, VIP or high revenue customers and provide support agents in case of irregularities to minimise negative impact on customers
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   Personal Attention &amp; Information provided to the customers in due time
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   Knowledge about Safety Awareness, Quality focus, Adaptability, Stress Tolerance, Teamwork
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   Supervise the customer service activity and process including pre &amp; post flight tasks and Verifies compliance with all safety and security procedures
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   Adjusts catering needs
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   Coaches subcontractor agents to ensure compliance with Quality Standards
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   Admin jobs to assist DM and Station Management and maintains relationship with local Airport Authorities
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   Monitors efficiency of local set up and compliance with the SMM (Station Management Manual)
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   Monitors of excess bags tools to cash payments and reports on results.
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   Ensures compliance with dangerous goods regulations
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   Ensure collection of excess baggage fees and handles after-sales queries
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   Handles all activities resulting from an irregularity: rebooking, overbooking, re-routings, refunds, tracing lost luggage, etc.
  </li>
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   Strong knowledge of all airport operations, passenger handling process (Check-in, Traffic, Ramp, etc.) &amp; digital tools, including Reservations &amp; Ticketing and Interacting with various stakeholders in airport
  </li>
 </ul>
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 </p>
</div>


Passenger Handling Supervisor

Noir KSA

<p><b>*** PLEASE DO NOT APPLY IF YOU ARE CURRENTLY NOT IN SAUDI ARABIA ***</b></p><p>Job Title: <b>Fine Dining Restaurant Supervisor</b></p><p>Monthly Salary: <b>SAR 3,500 with FREE Duty Meal, Shared Accommodation and Transportation to and from work OR SAR 5,000 Full package / Live Out</b></p><p><b>Job Summary</b>: We are seeking an experienced and highly organized Service Supervisor to oversee the daily operations of our fine dining restaurant's service team. The Service Supervisor plays a crucial role in ensuring seamless service delivery, upholding impeccable standards, and maintaining a positive guest experience. The ideal candidate will have a strong background in fine dining, excellent leadership skills, and a passion for providing exceptional hospitality.</p><p><b>Responsibilities :</b></p><ul><li>Supervise and manage the service team, ensuring adherence to service standards, proper etiquette, and efficient execution of tasks.</li><li>Manage daily service shifts, including assigning tasks, monitoring performance, and ensuring adequate staffing levels.</li><li>Interact with guests professionally and courteously, addressing inquiries, resolving concerns, and ensuring overall satisfaction.</li><li>Train and mentor new staff members, providing guidance on service standards, menu knowledge, and guest interaction.</li><li>Monitor service quality and ensure adherence to established standards, addressing any inconsistencies or issues promptly.</li><li>Oversee inventory levels for linens, silverware, glassware, and other service supplies, ensuring adequate stock and minimizing waste.</li><li>Facilitate effective communication between the service team and the kitchen staff to ensure smooth service flow.</li><li>Assist with scheduling, reporting, and other administrative tasks as needed.</li></ul><p><b>Qualifications</b>:</p><ul><li>Presentable and well groomed</li><li>Can speak English well, and Arabic (preferred)</li><li>Minimum of 3 years of experience in a fine dining or upscale restaurant environment, with at least 1 year in a supervisory role.</li><li>Excellent leadership and communication skills, strong organizational and problem-solving abilities, ability to work under pressure and multitask, and a passion for providing exceptional service.</li><li>In-depth knowledge of fine dining etiquette, beverage pairings, food safety regulations, and restaurant operations.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#65020;3,500.00 - &#65020;5,000.00 per month</p><p>Application Question(s):</p><ul><li>In which country are you currently located?</li><li>Which country passport do you have?</li><li>What is your age right now?</li><li>What is your height?</li><li>Have your read and confirm the job description and salary details that we mentioned for this role? Yes or No?</li></ul>

Luxury Cafe Supervisor (Riyadh)

KONE

<div>
 <em>
  Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
  <br/>
  <br/>
 </em>
 <strong>
  <em>
   It's time to make a move. Join our flow.
   <br/>
   <br/>
  </em>
 </strong>
 We have an exciting opportunity for an experienced Maintenance Supervisor to be based in Riyadh Saudi Arabia, The Maintenance Supervisor will lead the operational service delivery team, ensuring KONE consistently meets customer commitments safely, promptly, and to the highest quality standards. The Maintenance Supervisor will foster strong customer relationships, guide and motivate Maintenance Technicians, and drive continuous improvement through LEAN practices. Additionally, they will manage maintenance operations and costs in line with targets, collaborating with the Customer Service and Administration teams to achieve repair and callout sales goals.
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  <em>
   What will you do?
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  </em>
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  Customer Service:
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  <li>
   Responsible for establishing and maintaining a good relationship with all customers in the area and interacting with them regularly and proactively.
  </li>
  <li>
   Accountable that customer experience touchpoints are followed during the whole maintenance contract lifecycle.
  </li>
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   Communicates to customers that promises have been delivered.
  </li>
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   Ensures that customers' queries are answered on time and with the appropriate attention and makes sure complaints are solved accurately and on a timely basis (together with the rest of KONE team).
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  </li>
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  Safety and Quality:
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   Ensures safety of all employees and end-users.
  </li>
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   Accountable for the delivery of service according to the service contract commitments, the time limits, the KONE quality standards and the local regulations
  </li>
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   Analyses and takes the necessary actions when new equipment enters the service base.
  </li>
  <li>
   Responsible for investigating near misses, incidents and accidents, and following company policy on evidence custody and internal reporting.
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  </li>
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  People management / Leadership:
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   Develops the competences, motivation and overall performance of the technicians by regular coaching.
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   Ensures the correct level of resourcing.
  </li>
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   Responsible for determining and approving technicians&rsquo; performance objectives
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   Responsible for individual target setting and action planning annually, followed-up in regular reviews.
  </li>
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   Accountable for communicating safety messages as well as technical and code requirements to his/her technicians.
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   Accountable for technician timesheet validation prior to payroll
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  Repair sales:
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   Manage the repair sales funnel.
  </li>
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   Accountable for the repair sales leads volume and quality
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   Accountable for monitoring that sales leads are converted to opportunities, tenders and orders by the back-office in time, and responsible for supporting in difficult cases when needed.
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   Through regular customer meetings, identify and promote repair sales leads, opportunities, and open tenders.
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   Create leads for new business opportunities (LIS, VB, DIS and NEB)
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  Maintenance operations
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   Ensures that the field processes and maintenance methods (MBM, DMP and related evolutions) are followed and the support functions are used correctly.
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   Accountable for proximity stock content
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   Accountable for the timely completion of the planned maintenance visits
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   Responsible for promoting and facilitating a proper workload balancing across his team and the related route optimization with the support of him Maintenance Operation Manage
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   Are you the one?
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   Bachelor degree in Engineering.
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   Minimum 5 years of working experience in Elevator &amp; Escalator or similar industries.
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   Excellent verbal and written communication skills in both English and Arabic.
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   Strong communicator with excellent organizational and follow-up skills.
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   Ability to work effectively under pressure.
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   Demonstrates a strong service mindset, prioritizing customer satisfaction.
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  At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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 Read more on
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   <em>
    www.kone.com/careers
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  </em>
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</div>


Maintenance Supervisor

Americana Restaurants

<p><b>Job Purpose</b><br/>The Maintenance Supervisor is responsible for managing an inhouse team of technicians and external vendors to make sure the Americana Restaurants, Commissaries and Head/Regional offices are well maintained to the global standards in terms of MEP, General Maintenance, Branding, Compliance, Health &amp; Safety etc. The Supervisor will be the direct point of contact for Regional Operation team and will make sure excellent customer services and SLA are achieved. The Supervisor will be responsible for taking the NSO from the Construction team as per the HO standards and maintained these restaurants to the same standards.</p><p><b>Key Responsibilities </b></p><ul><li>Reactive Complaint / PPM:&#8239;Must be able to manage response time for technician and external vendors as per Americana Maintenance SLA/KPI. PPM WO to be completed and monitored as per the SLA and compliance</li><li>Customer and Stakeholder Management:&#8239;As a Maintenance supervisor must have excellent customer relationship and stakeholder management. Direct POC for Operation team as per the AOR and must be available and respond during Restaurants Operation time. Stakeholders like Supply chain, Finance, Mall</li><li>Capex and OPEX Management:&#8239;Execute the yearly Capex plan for the year end to end(Technical Reports, RFP, and Execution and Reporting) for his AOR. Manage the monthly and yearly OPEX Budget and not overspend. Minimize the jobs from External Vendors by rectifying them through the in-house team and ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.</li><li>Energy and Sustainability Management:&#8239;Help Americana Maintenance team with achieving the targets initiatives for the year with IoT projects, Digital thermostats, water and gas consumption, solar panel installation etc.</li><li>Team Management: Must be able to manage a team of tech. and external vendors. Arranging training for the team through both inhouse and outside trainers. Shift planning and priority planning etc.</li><li>Personal Growth: Improve skills &amp; efficiency by attending courses. Making sure to use latest digital tech. in daily work and work smart to manage the volume of WO both PPM and RM</li></ul><p><b>Education</b>:</p><ul><li>BSc in Electrical/Mechanical Engineering is a must</li></ul><p><b>Experience</b>:</p><ul><li>5-7 years in an overall Restaurants Maintenance background</li><li>Strong hands-on and supervisory experience on Kitchen Equipment and MEP, plus have a very good knowledge of KSA market in terms of authority regulations, malls/landlord requirements.</li></ul><p><b>Skills and Abilities: </b></p><ul><li>IT Skills: Good knowledge of using Field Management System, MS office skills, CAFM Software&rsquo;s, Iot based apps</li><li>Language Skills: Must be able to Communicate in English, Arabic speaking would be a big plus, having excellent written and oral capabilities.</li><li>Valid KSA driving license</li></ul><p>Job Type: Full-time</p>

Explore 864+ Service supervisor in Riyadh this September. Find roles across top companies and apply now to boost your career.

864 service supervisor jobs IN Riyadh

Customer Service Supervisor

GIS Installation & Service Supervisor - Siemens Energy Saudi Arabia

Floor Supervisor

Passenger Handling Supervisor

Luxury Cafe Supervisor (Riyadh)

Maintenance Supervisor

Maintenance Supervisor