outlet manager

sales manager

retail store manager

shop manager

Junaid Perfumes

<div>
 
 Main Responsibilities
 
 
 
 
 
 Sales &amp; Team Leadership
 
 <ul>
 <li>
 Lead, motivate, and manage the sales team to achieve monthly sales targets.
 </li>
 <li>
 Conduct staff training on product knowledge, customer service, and operational procedures.
 </li>
 <li>
 Supervise staff attendance, schedule shifts, and manage fair staff rotation.
 </li>
 <li>
 Conduct performance evaluations and provide constructive feedback.
 </li>
 <li>
 Ensure inter-store or temporary staff transfers are executed properly with coordination with ASM/CM and HR.
 </li>
 </ul>
 
 
 
 
 Customer Service
 
 <ul>
 <li>
 Ensure exceptional customer care and assistance according to the Shops Operations Manual.
 </li>
 <li>
 Handle and resolve customer complaints promptly.
 </li>
 <li>
 Provide product consultations and brief customers on newly launched products.
 </li>
 <li>
 Foster a welcoming and professional shopping environment.
 </li>
 </ul>
 
 
 
 
 Inventory &amp; Stock Management
 
 <ul>
 <li>
 Maintain reasonable stock levels, office supplies, and implement FIFO (First In First Out) system.
 </li>
 <li>
 Monitor stock receipts, transfers, tester/damage issuance, and ensure proper sale entries in the system.
 </li>
 <li>
 Conduct regular audits and coordinate with ASM/CM for inventory adjustments.
 </li>
 <li>
 Monitor slow-moving products and implement strategies to sell them efficiently.
 </li>
 <li>
 Ensure proper sampling of fragrance strips as per company guidelines.
 </li>
 </ul>
 
 
 
 
 Visual Merchandising
 
 <ul>
 <li>
 Ensure shop displays and d&eacute;cor comply with company standards.
 </li>
 <li>
 Create visually appealing product displays to attract customers.
 </li>
 <li>
 Maintain cleanliness, organization, and uniformity of the store environment.
 </li>
 </ul>
 
 
 
 
 Administrative &amp; Operational Duties
 
 <ul>
 <li>
 Prepare reports on sales, inventory, and staff performance.
 </li>
 <li>
 Handle cash management including daily sales reconciliation, petty cash, and deposits.
 </li>
 <li>
 Ensure compliance with internal audit protocols and participate in monthly audits.
 </li>
 <li>
 Conduct stock handover/clearance for staff resignations, transfers, or vacations.
 </li>
 <li>
 Implement company policies, operational procedures, and manuals without deviation.
 </li>
 <li>
 Coordinate marketing initiatives and sales promotions in-store.
 </li>
 </ul>
 
 
 
 
 Compliance &amp; Security
 
 <ul>
 <li>
 Ensure CCTV and security systems are operational at all times.
 </li>
 <li>
 Monitor and report anomalies with fixed assets, stock, or operational processes.
 </li>
 <li>
 Ensure all communications from HQ are strictly followed.
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Retail Management, Marketing, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in retail, perfumes, or cosmetics industry.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Proven track record of achieving sales targets.
 </li>
 <li>
 Knowledge of inventory, stock control, and merchandising principles.
 </li>
 <li>
 Strong customer service and interpersonal skills.
 </li>
 <li>
 Proficiency in POS systems and MS Office.
 </li>
 </ul>
 
 
 
</div>

Retail Store Manager

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals. 
Qualifications 
<ul><li>
College diploma in Hotel Management or related field.</li><li>
Previous experience in a Food &amp; Beverage/Restaurant operations management role</li><li>
Passion for leadership and teamwork.</li><li>
Eye for detail to achieve operational excellence.</li><li>
Excellent guest service skills.</li></ul></div>

Outlet Manager

Outlet Manager - SEEN

<div>
 
 Job Summary:
 
 
 The Area Sales Manager will be responsible for driving sales growth and enhancing brand presence across multiple retail locations. You will lead a team of retail store managers and sales representatives, ensuring optimal performance and execution of sales strategies. Area Manager is a bridge between Country Manager, HQ and Stores to filter down the information with effective communication and execute at front level by ensure the compliance of all the processes, procedures and time to time launched new initiatives.
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 Sales Leadership:
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve regional targets.
 </li>
 <li>
 Monitor sales performance across stores, providing guidance and support.
 </li>
 <li>
 Driving sales and Align KPI with business Goals.
 </li>
 <li>
 Ensure region must deliver set target on a Monthly, Quarterly &amp; Yearly basis.
 </li>
 <li>
 Frequent Weekly Store visit along with Weekly Rota and Area Manager Visit Report execution and effective sales drive.
 </li>
 <li>
 Monitoring and Update sales on Hourly and Daily basis.
 </li>
 <li>
 Sales Analysis and Feedback mechanism on business performance.
 </li>
 <li>
 Store impact report must be share on a weekly basis.
 </li>
 <li>
 Ensuring Sampling process are being followed across all stores as per the guided timings
 </li>
 <li>
 Ensuring Testers &amp; Damages Process is followed 100% without fail.
 </li>
 </ul>
 
 
 
 
 Team Management:
 
 <ul>
 <li>
 Recruit, train, and mentor store management teams.
 </li>
 <li>
 Conduct regular performance reviews and set individual goals.
 </li>
 <li>
 Develop and implement department objectives, individual staff objectives along with KPIs and manage performance review and appraisal of subordinate staff based on these objectives by annually/quarterly.
 </li>
 <li>
 Schedule regular reviews (monthly, quarterly) to assess KPI performance.
 </li>
 <li>
 Use dashboards for visual representation and easy interpretation of data.
 </li>
 <li>
 Share KPI results with employees and involve them in discussions on performance improvement.
 </li>
 <li>
 Check on Staff Rotation and their individual performance.
 </li>
 <li>
 Staff Rotation based on performance (Including Shop Incharge).
 </li>
 <li>
 Specific Training on Selling Skills and Customer Service.
 </li>
 </ul>
 
 
 
 
 Market Analysis:
 
 <ul>
 <li>
 Analyze market trends and customer feedback to identify opportunities for growth.
 </li>
 <li>
 Adjust strategies based on competitive landscape and sales data.
 </li>
 <li>
 Stay abreast with competitor activities, new product launches, prevailing market trends and issues; analyze its impact towards the business in long run and devise strategies to counter any possible threat.
 </li>
 <li>
 Action Plan on customer feedback mechanism.
 </li>
 </ul>
 
 
 
 
 Inventory and Merchandising:
 
 <ul>
 <li>
 Ensure optimal inventory levels and effective visual merchandising by aligning with store managers and country head.
 </li>
 <li>
 Collaborate with stores on promotional events and launches.
 </li>
 <li>
 Ensure 100% adherence to the Inventory process, Stock Receiving, Inter Store Transfer &amp; FIFO.
 </li>
 <li>
 100% Process adherence to Damage and Shrinkage Policy.
 </li>
 <li>
 Manage new product launches, promotional campaign planning and product management to increase revenue, and improve brand visibility and availability of product in the market.
 </li>
 <li>
 Process Adherence to Product display guideline &amp; New Product Launch.
 </li>
 <li>
 Collaborating with Regional Inventory team for Stock support.
 </li>
 </ul>
 
 
 
 
 Administrative Duties:
 
 <ul>
 <li>
 Responsible to conduct shop audit on monthly basis for respective region and report to country manager.
 </li>
 <li>
 To ensure company policies, operational procedures and manuals are fully implemented.
 </li>
 <li>
 All communications from HQ to be taken seriously, and all company guidelines and policies to be followed without any deviation of process.
 </li>
 </ul>
 
 &nbsp;
 
 
 Relationship Building:
 
 <ul>
 <li>
 Establish strong relationships with key clients and partners.
 </li>
 <li>
 Foster a culture of collaboration and communication among team members.
 </li>
 <li>
 Cost effective negotiation with Mall partners.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration, Marketing, or a related field is preferred.
 </li>
 <li>
 Proven experience (e.g., 5+ years) in a multi-unit retail management role, such as Area Manager, Regional Manager, or Senior Store Manager, overseeing multiple locations.
 </li>
 <li>
 Demonstrated track record of achieving and exceeding demanding sales targets (monthly, quarterly, and yearly) across an entire region.
 </li>
 <li>
 Experience in a retail sector that requires strict process adherence (e.g., inventory, cash, merchandising).
 </li>
 </ul>
 
 
 
</div>

Area Sales Manager

<div>
 
 Main Responsibilities
 
 
 
 
 
 
 Sales &amp; Customer Engagement
 
 
 <ul>
 <li>
 Greet customers warmly and thank them for shopping.
 </li>
 <li>
 Review daily sales, UPT/ATV, planning to achieve individual, daily, and monthly targets.
 </li>
 <li>
 Convert non-buying customers into buyers to increase the store&rsquo;s customer base.
 </li>
 <li>
 Keep proper records of customer demands and follow up regularly.
 </li>
 <li>
 Apply best-selling techniques to meet customer needs and drive sales.
 </li>
 <li>
 Showcase the full range of products, including sprays, oils, gels, bakhoor, and accessories.
 </li>
 <li>
 Gather customer feedback on pricing, fragrance, packaging, and bottle design.
 </li>
 </ul>
 
 
 
 
 
 Training &amp; Self-Development
 
 
 <ul>
 <li>
 Memorize sales pitches for consistent communication across stores.
 </li>
 <li>
 Support training of new hires and share job-related knowledge to strengthen the team.
 </li>
 <li>
 Take initiative to improve business performance and customer service levels.
 </li>
 </ul>
 
 
 
 
 
 Operations &amp; Store Management
 
 
 <ul>
 <li>
 Maintain shop hygiene and cleanliness throughout the shift.
 </li>
 <li>
 Conduct shop walkthroughs at the start of the shift, noting deficiencies for rectification.
 </li>
 <li>
 Ensure price standees, testers, and displays are properly maintained and presentable.
 </li>
 <li>
 Handle customer returns and complaints professionally, reporting issues to the shop in-charge.
 </li>
 <li>
 Implement FIFO (First In First Out) for stock and maintain related reports.
 </li>
 <li>
 Dispose of burned charcoal safely and manage tester inventory accurately.
 </li>
 <li>
 Ensure closing procedures, sales reports, and system shutdowns are completed properly.
 </li>
 <li>
 Implement visual merchandising standards effectively.
 </li>
 </ul>
 
 
 
 
 
 Inventory Management
 
 
 <ul>
 <li>
 Report out-of-stock top-selling products to the shop in-charge.
 </li>
 <li>
 Identify slow-moving stock and coordinate with shop in-charge to create liquidation plans.
 </li>
 <li>
 Notify the shop in-charge about supplies like smelling strips, bags, invoice papers, and wrapping sheets.
 </li>
 </ul>
 
 
 
 
 
 Policies &amp; Procedures
 
 
 <ul>
 <li>
 Adhere to all company policies and operational procedures.
 </li>
 <li>
 Maintain accurate attendance records and mark breaks properly.
 </li>
 <li>
 Follow the customer dealing policy, ensuring all customers are assisted fairly.
 </li>
 <li>
 Implement the sales return policy 100%.
 </li>
 <li>
 Adhere strictly to the scheduled work hours.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum High School ,Diploma; Bachelor&rsquo;s in Marketing, sales, or related field.
 </li>
 <li>
 1&ndash;3 years&rsquo; experience in retail, perfumes, or cosmetics industry preferred.
 </li>
 <li>
 Strong customer service, sales, and communication skills.
 </li>
 <li>
 Ability to work in a fast-paced retail environment and achieve sales targets.
 </li>
 <li>
 Basic knowledge of POS systems and MS Office.
 </li>
 </ul>
 
 
 
</div>

Sales Representative

IHG Hotels & Resorts

<div>
 As an Outlet Manager at Crowne Plaza Muscat OCEC, you will be responsible for the overall management, leadership, and performance of the hotel&rsquo;s designated restaurant or bar outlet. You will ensure excellent guest satisfaction, operational efficiency, team engagement, and financial profitability in alignment with IHG service standards and Crowne Plaza brand values.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Deliver memorable guest experiences through warm hospitality, attention to detail, and consistent service quality.
 </li>
 <li>
 Ensure that all guests are greeted, seated, and served in a timely and professional manner.
 </li>
 <li>
 Handle guest feedback and complaints promptly and professionally, ensuring total guest satisfaction.
 </li>
 <li>
 Maintain high standards of hygiene, cleanliness, and ambiance in accordance with brand and local authority guidelines.
 </li>
 <li>
 Oversee daily outlet operations including opening, service, and closing procedures.
 </li>
 <li>
 Ensure adherence to standard operating procedures (SOPs), service standards, and quality expectations.
 </li>
 <li>
 Monitor inventory levels, par stocks, and requisitions to ensure sufficient supplies and cost control.
 </li>
 <li>
 Ensure proper cash handling, billing accuracy, and compliance with internal audit and control policies.
 </li>
 <li>
 Drive revenue through effective upselling, menu engineering, and promotional activities.
 </li>
 <li>
 Analyze daily sales, covers, and average check to identify trends and areas for improvement.
 </li>
 <li>
 Manage departmental budgets, cost of sales, and operating expenses to achieve profitability targets.
 </li>
 <li>
 Coordinate with the Finance team to ensure accurate forecasting, cost reporting, and variance analysis.
 </li>
 <li>
 Recruit, train, and develop a motivated and service-oriented team.
 </li>
 <li>
 Conduct regular team briefings and ensure staff are updated on hotel promotions, events, and policies.
 </li>
 <li>
 Monitor staff performance and provide coaching, feedback, and performance evaluations.
 </li>
 <li>
 Foster a positive work environment that reflects IHG&rsquo;s &ldquo;True Hospitality for Good&rdquo; culture.
 </li>
 <li>
 Coordinate with Kitchen, Banquets, Sales &amp; Marketing, and other departments to ensure seamless service delivery.
 </li>
 <li>
 Participate in F&amp;B meetings, brand audits, and quality assurance initiatives.
 </li>
 <li>
 Support hotel-wide initiatives including sustainability, health &amp; safety, and responsible business practices.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Diploma or degree in Hospitality Management or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of F&amp;B supervisory or managerial experience in an upscale or luxury hotel environment.
 </li>
 <li>
 Strong leadership, interpersonal, and communication skills.
 </li>
 <li>
 Sound knowledge of restaurant operations, menu planning, and POS systems.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Fluency in English; Arabic or other language proficiency is an advantage.
 </li>
 <li>
 Flexibility to work shifts, weekends, and public holidays as per business needs.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Crowne Plaza Hotel

<div>As an Outlet Manager at Crowne Plaza Muscat OCEC, you will be responsible for the overall management, leadership, and performance of the hotel&rsquo;s designated restaurant or bar outlet. You will ensure excellent guest satisfaction, operational efficiency, team engagement, and financial profitability in alignment with IHG service standards and Crowne Plaza brand values.

YOUR DAY-TO-DAY:
<ul>
<li>Deliver memorable guest experiences through warm hospitality, attention to detail, and consistent service quality.</li>
<li>Ensure that all guests are greeted, seated, and served in a timely and professional manner.</li>
<li>Handle guest feedback and complaints promptly and professionally, ensuring total guest satisfaction.</li>
<li>Maintain high standards of hygiene, cleanliness, and ambiance in accordance with brand and local authority guidelines.</li>
<li>Oversee daily outlet operations including opening, service, and closing procedures.</li>
<li>Ensure adherence to standard operating procedures (SOPs), service standards, and quality expectations.</li>
<li>Monitor inventory levels, par stocks, and requisitions to ensure sufficient supplies and cost control.</li>
<li>Ensure proper cash handling, billing accuracy, and compliance with internal audit and control policies.</li>
<li>Drive revenue through effective upselling, menu engineering, and promotional activities.</li>
<li>Analyze daily sales, covers, and average check to identify trends and areas for improvement.</li>
<li>Manage departmental budgets, cost of sales, and operating expenses to achieve profitability targets.</li>
<li>Coordinate with the Finance team to ensure accurate forecasting, cost reporting, and variance analysis.</li>
<li>Recruit, train, and develop a motivated and service-oriented team.</li>
<li>Conduct regular team briefings and ensure staff are updated on hotel promotions, events, and policies.</li>
<li>Monitor staff performance and provide coaching, feedback, and performance evaluations.</li>
<li>Foster a positive work environment that reflects IHG&rsquo;s &ldquo;True Hospitality for Good&rdquo; culture.</li>
<li>Coordinate with Kitchen, Banquets, Sales &amp; Marketing, and other departments to ensure seamless service delivery.</li>
<li>Participate in F&amp;B meetings, brand audits, and quality assurance initiatives.</li>
<li>Support hotel-wide initiatives including sustainability, health &amp; safety, and responsible business practices.</li>
</ul>
WHAT WE NEED FROM YOU:
<ul>
<li>Diploma or degree in Hospitality Management or related field.</li>
<li>Minimum 3&ndash;5 years of F&amp;B supervisory or managerial experience in an upscale or luxury hotel environment.</li>
<li>Strong leadership, interpersonal, and communication skills.</li>
<li>Sound knowledge of restaurant operations, menu planning, and POS systems.</li>
<li>Excellent problem-solving and decision-making abilities.</li>
<li>Fluency in English; Arabic or other language proficiency is an advantage.</li>
<li>Flexibility to work shifts, weekends, and public holidays as per business needs.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 
<div></div> 
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Explore 156+ Shop manager in Muscat this November. Find roles across top companies and apply now to boost your career.

156 shop manager jobs IN Muscat

Retail Store Manager

Outlet Manager

Outlet Manager - SEEN

Area Sales Manager

Sales Representative

Outlet Manager

Outlet Manager