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smart solution support engineer

Starlink Qatar

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 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a Smart Solution Support Engineer to provide essential technical and operational support for a large-scale digital platform. In this role, you will be the first line of defense, ensuring the seamless adoption, utilization, and performance of smart solutions for our partners and end-users. You will be responsible for troubleshooting complex technical issues, guiding users, and ensuring all activities align with governance and service standards. This position is critical for maintaining platform health, monitoring services, and contributing to the continuous improvement of operational processes. Your expertise will directly enhance system reliability and user satisfaction across our entire digital ecosystem.
 
 
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 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 
 
 &rtrif; Proven experience in technical support or IT operations, preferably for large-scale digital platforms or enterprise applications.
 
 
 &rtrif; Hands-on ability to diagnose and resolve multi-layer technical issues across hardware, software, network, and integrated systems.
 
 
 &rtrif; Proficiency with IT Service Management (ITSM) systems such as ServiceNow, Jira Service Desk, or Zendesk.
 
 
 &rtrif; Working knowledge of SQL/MySQL and application log analysis for in-depth troubleshooting and data validation.
 
 
 &rtrif; Experience supporting the onboarding, configuration, deployment, and testing of new solutions and applications.
 
 
 &rtrif; Familiarity with using monitoring tools and dashboards to proactively manage system health and performance.
 
 
 &rtrif; Strong understanding of ITSM principles and best practices; ITIL framework knowledge is a significant advantage.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Experience working in an environment governed by Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
 
 
 &rtrif; Familiarity with analytics and reporting tools like Power BI for visualizing performance metrics.
 
 
 &rtrif; Demonstrated ability to create technical documentation, knowledge base articles, and Standard Operating Procedures (SOPs).
 
 
 &rtrif; Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.
 
 
 &rtrif; Strong problem-solving, analytical, and time-management skills.
 
 
 
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Smart Solution Support Engineer

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 We are seeking a skilled Sensor Software Engineer to assist in the development and integration of Smart City applications into the smart city ecosystem. This role will support the Technical Manager and Solution Architect while directly engaging with customers to ensure seamless delivery of technical solutions.
 
 
 
 
 
 
 The Sensor Software Engineer will play a critical role in requirements gathering, communication between internal and offshore development/product teams, and will act as a proxy for the development/product team during technical design, testing, and deployment phases. The successful candidate will work closely with product development teams, UX designers, operations, and business stakeholders to deliver scalable, secure, and user-centric applications, collaborating across teams to ensure smooth project delivery.
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Requirements Gathering &amp; Communication:
 
 </li>
 <ul>
 <li>
 Collect and document business and technical requirements for Smart City applications (e.g., property management, smart parking, citizen apps).
 
 </li>
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 Communicate these requirements to the development and product teams, ensuring clarity and alignment across teams.
 
 </li>
 </ul>
 <li>
 Proxy for Technical Design &amp; Development:
 
 </li>
 <ul>
 <li>
 Act as a proxy for the development and product teams, ensuring that the technical design meets customer requirements and aligns with the overall Smart City architecture.
 
 </li>
 <li>
 Assist in the creation of technical specifications, ensuring that all features, systems, and components integrate seamlessly.
 
 </li>
 </ul>
 <li>
 Collaboration with Stakeholders:
 
 </li>
 <ul>
 <li>
 Work closely with product development teams, UX designers, operations, and business stakeholders to ensure the product is developed according to requirements, quality standards, and user experience best practices.
 
 </li>
 <li>
 Collaborate with cross-functional teams to resolve any integration or technical issues and ensure timely delivery.
 
 </li>
 </ul>
 <li>
 Testing &amp; Quality Assurance:
 
 </li>
 <ul>
 <li>
 Oversee technical testing including integration testing, and user acceptance testing (UAT), ensuring the solution meets technical specifications and performance standards.
 
 </li>
 <li>
 Drive quality assurance efforts during the development lifecycle to ensure product releases are high-quality and bug-free.
 
 </li>
 </ul>
 <li>
 Deployment &amp; Support:
 
 </li>
 <ul>
 <li>
 Support the deployment process by ensuring that all technical components are delivered and integrated smoothly into the production environment.
 
 </li>
 <li>
 Provide post-deployment support, troubleshooting and resolving issues quickly to maintain system stability.
 
 </li>
 </ul>
 <li>
 Continuous Improvement:
 
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 <ul>
 <li>
 Work with internal and external teams to optimize system performance, scale solutions, and enhance features based on user feedback and business needs.
 
 </li>
 <li>
 Stay current with emerging technologies and contribute to continuous improvement and innovation in the Smart City domain.
 
 </li>
 
 
 
 </ul>
 </ul>
 Requirements
 
 
 
 
 Qualifications &amp; Education
 
 
 
 
 &middot; Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Software Engineering, or a related field.
 
 
 
 &middot; Certifications in relevant technologies and project management (e.g., PMP, Agile).
 
 
 
 
 
 
 
 
 
 Professional Experiences
 
 
 
 
 
 
 
 
 &middot;
 
 
 5+ years of hands-on experience in software development or integration, particularly in Smart City or IoT applications.
 
 
 
 
 
 &middot;
 
 
 Proven experience with mobile app development, web portals, and backend systems.
 
 
 
 
 
 &middot;
 
 
 Experience working in cross-functional teams with stakeholders across both business and technical domains.
 
 
 
 
 
 &middot;
 
 
 Good understanding and experience in full project SDLC (Software Development Lifecycle).
 
 
 
 
 
 &middot;
 
 
 Experience in requirements gathering, leading both frontend and backend development teams.
 
 
 
 
 
 &middot;
 
 
 Proven experience with mobile app development, backend services, and database management
 
 
 
 
 
 &middot;
 
 
 Experience working with system integration, cloud platforms (e.g., Google Cloud, AWS, Azure), and CI/CD pipelines.
 
 
 
 
 
 &middot;
 
 
 Experienced in application deployment to IT infrastructures (on-premise and/or public cloud).
 
 
 
 
 &middot;
 
 Familiarity with smart city applications, GIS integration, and payment system integration in the context of smart city technologies is a plus
 
 
 
 
 
 
 
 
 Technical Skills
 
 
 
 
 
 
 
 
 
 &middot; Frontend Mobile: Flutter (Dart), Firebase Cloud Messaging (FCM).
 
 
 
 &middot; Frontend Web: React 18+, JavaScript/TypeScript, HTML5, CSS3.
 
 
 
 &middot; Backend: Node.js (LTS), Express.js, TypeScript, RESTful APIs.
 
 
 
 &middot; Authentication &amp; Security: JWT (JSON Web Tokens), OAuth (if applicable).
 
 
 
 &middot; Database: RDBMS (e.g., PostgreSQL), NoSQL.
 
 
 
 &middot; Caching: Redis.
 
 
 
 &middot; Cloud Storage: Google Cloud Storage.
 
 
 
 &middot; Content Delivery: Experience in Google Cloud CDN.
 
 
 
 &middot; CI/CD: Experience with Jenkins, GitLab CI, Bitbucket, etc.
 
 
 
 &middot; Version Control: Git (GitHub, GitLab).
 
 
 
 
 
 
 
 
 
 Languages
 
 
 
 
 &middot; English
 
 
 
 &middot; Chinese, Vietnamese, Arabic (good to have)
 
 
 
 
 
 
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent communication and collaboration skills across multicultural teams.
 
 </li>
 <li>
 Strong problem-solving and analytical abilities.
 
 </li>
 <li>
 Ability to work independently and manage ambiguity while maintaining focus on delivering high-quality software.
 
 </li>
 <li>
 A team player, proactive in driving solutions and working across multiple teams.
 
 </li>
 </ul>
</div>

Senior Software Engineer – Smart City Applications (Qatar)

Euro Systems LLC

Job Title: Sales Engineer &ndash; Smart Home Automation Location: Qatar Industry: Smart Home / Building Automation / ELV Systems Job Type: Full-TimePosition OverviewWe are seeking a dynamic and technically proficient Sales Engineer specializing in Smart Home Automation Systems to join our team in Qatar. The ideal candidate will play a key role in driving sales growth, developing client relationships, and managing automation projects from concept to completion.The role requires a strong technical background in smart home and ELV solutions, as well as a valid Qatar driving license to facilitate site visits, client meetings, and project coordination.Key Responsibilities<ul><li>Identify and develop new business opportunities in the Smart Home and Building Automation sectors.</li><li>Conduct client meetings, site surveys, and product demonstrations.</li><li>Prepare and present technical and commercial proposals.</li><li>Collaborate with the design and engineering teams to deliver tailored automation solutions.</li><li>Oversee project execution, ensuring timely delivery, quality control, and client satisfaction.</li><li>Build and maintain strong relationships with consultants, contractors, and end-users.</li><li>Meet and exceed assigned sales targets while contributing to the company&rsquo;s growth strategy.</li><li>Stay informed on market trends, competitor activities, and emerging technologies in the automation industry.</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Electrical, Electronics, Mechatronics, or a related engineering field.</li><li>3&ndash;8 years of experience in sales and project execution of Smart Home, ELV, or Building Automation Systems.</li><li>Practical knowledge of lighting control, home networking, audio-video systems, CCTV, access control, and common automation protocols.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Must possess a valid Qatar driving license.</li><li>Proven ability to work independently and manage multiple projects simultaneously.</li><li>Fluency in English is required; Arabic proficiency is an added advantage.</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR8,000.00 per month

Sales Engineer – Smart Home Automation

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a proactive and customer-centric Customer Success Engineer to join our team in Doha, Qatar. In this pivotal role, you will be the primary liaison for our clients, ensuring the successful delivery and optimization. You will manage the end-to-end customer engagement lifecycle, from preparing tailored proposals to overseeing project execution and ensuring timely issue resolution. Collaborating closely with internal technical, operational, and business teams, you will drive customer satisfaction by delivering solutions on time, within scope, and on budget. Your expertise in cloud platforms, stakeholder management, and project coordination will be crucial for maintaining transparency and fostering continuous improvement. This position is ideal for a problem-solver who thrives in a fast-paced environment and is dedicated to helping customers achieve maximum value from our digital solutions.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Engineering, Computer Science, Information Technology, or a related field.
 
 
 &rtrif; 4&ndash;5 years of professional experience in customer success, solution delivery, or technical project coordination.
 
 
 &rtrif; Demonstrated experience in stakeholder management, working with both internal cross-functional teams and external clients.
 
 
 &rtrif; Solid understanding of cloud platforms and digital solutions, including key security and compliance controls (e.g., encryption, firewalls, SIEM).
 
 
 &rtrif; Proven ability to prepare proposals and manage the delivery of bespoke customer solutions.
 
 
 &rtrif; Proficiency in project management tools such as Jira, Trello, or Microsoft Project.
 
 
 &rtrif; Excellent verbal and written communication skills in English, with the ability to present complex ideas to diverse audiences.
 
 
 &rtrif; Strong analytical skills with experience using tools like Power BI or advanced Microsoft Excel for reporting and insights.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Master&rsquo;s degree in a relevant technical or business field.
 
 
 &rtrif; Proficiency in Arabic.
 
 
 &rtrif; Experience with CRM platforms like Salesforce or HubSpot.
 
 
 &rtrif; Familiarity with smart city programs or large-scale technology initiatives.
 
 
 &rtrif; Basic knowledge of SQL for data analysis.
 
</div>

Customer Success Engineer

Sight Spectrum

Job DescriptionEducation details (Bachelor's degree - regular is a must). Finance Background courses or a Chartered Accountant is preferred.Minimum 7 + years of experience in Oracle PBCSWe are looking for a Oracle PBCS Consultant with a strong expertise and experience.Should have worked on a Minimum of 4 end-to-end Oracle PBCS implementationsShould have strong Middle East experience.Key Responsibilities:&middot; Provide subject matter expertise in finance transformation initiatives involving both modern EPM Cloud.&middot; Collaborate with finance and business teams to gather requirements, define KPIs, and design budgeting, forecasting, consolidation, and reporting processes.&middot; Translate business needs into solution blueprints and implementation plans aligned with Oracle best practices.&middot; Facilitate design workshops, solution demos, and fit-gap analysis with client stakeholders.&middot; Guide data integration needs from a functional perspective in collaboration with technical teams.&middot; Support the transition from Hyperion to Oracle EPM Cloud through gap analysis, change management, and process optimization.&middot; Validate solution design, test strategy, and reporting outputs to ensure business satisfaction.&middot; Act as a trusted advisor to both internal stakeholders and client leadership.&middot; Oracle Certified Specialist in EPM Cloud is an added advantage.&middot; Demonstrated success in leading functional design and solution delivery across multiple full lifecycle EPM implementations.&middot; Ability to define chart of accounts structures, planning hierarchies, business rules, and reporting dimensions.<ul><li>Should have pre-sales knowledge on application demonstration to customers, requirement review and solutioning and effort estimation.</li><li>Should train juniors to develop a resource pool for the Oracle EPM Practice.</li></ul>&middot; Understanding of EPM implementation methodologies (e.g., Oracle Unified Method &ndash; OUM/CAS OUM).&middot; Exposure to tools like Smart View, Oracle Analytics Cloud (OAC), and EDMCS.Job Types: Temporary, Contract Contract length: 36 monthsPay: QAR20,000.00 - QAR30,000.00 per month

Oracle PBCS consultant

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2328 smart solution support engineer jobs IN Doha

Smart Solution Support Engineer

Smart Solution Support Engineer

Senior Software Engineer – Smart City Applications (Qatar)

Senior Software Engineer – Smart City Applications (Qatar)

Sales Engineer – Smart Home Automation

Customer Success Engineer

Oracle PBCS consultant