technical project manager

senior software engineer

software engineer

customer success & support lead Jobs in Lahore

customer success & support lead

software quality assurance engineer Jobs in Lahore

software quality assurance engineer

software support team lead

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Dealer Information Systems Corporation (DIS) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don&rsquo;t have to deal with many vendors but just one full-service company.
 <br/>
 <br/>
 <strong>
  Division Profile:
 </strong>
 https://www.discorp.com/
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are seeking a
 <strong>
  Support Lead
 </strong>
 with exceptional communication and leadership skills to manage our customer support operations. The ideal candidate will be responsible for ensuring smooth communication with customers, defining and implementing efficient support processes, and leading the support team to deliver high-quality service and quick issue resolution.
 <br/>
 <br/>
 The hired candidate will work out of the Contour Software Lahore office as an extension of the division-based Global Support Team. The Successful Candidate would eventually lead a team of resources having the same skillset.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain a high level of customer satisfaction through proactive follow-ups and transparent communication.
  </li>
  <li>
   Foster strong relationships with key customer contacts to understand recurring pain points and improvement areas.
  </li>
  <li>
   Define, document, and improve support processes to streamline issue handling and enhance efficiency.
  </li>
  <li>
   Implement and enforce processes that ensure consistent service delivery and faster resolution times.
  </li>
  <li>
   Investigate the underlying cause of issues to provide effective and long-term solutions.
  </li>
  <li>
   Collaborate closely with product and engineering teams to ensure smooth issue resolution and feedback loops.
  </li>
  <li>
   Evaluate and prioritize support tickets based on severity, impact, and urgency.
  </li>
  <li>
   Track support metrics and identify trends to proactively improve service quality.
  </li>
  <li>
   Establish best practices for ticket management, prioritization, and customer satisfaction.
  </li>
  <li>
   Provide regular updates on the status of support issues to relevant stakeholders, including timelines for resolution.
  </li>
  <li>
   Recommend and execute improvement initiatives based on data-driven insights.
  </li>
  <li>
   Lead and mentor the support team to build strong technical and communication capabilities.
  </li>
  <li>
   Maintain high availability of the support function during business hours and ensure proper coverage.
  </li>
  <li>
   Identify training needs and ensure team members have the skills to handle evolving customer demands.
  </li>
  <li>
   Participate in agile planning and stand-up meetings as necessary.
  </li>
  <li>
   Perform other duties as may be assigned by management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Computer Science, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Proven experience in defining and improving support processes.
  </li>
  <li>
   Strong leadership skills with the ability to guide a team effectively.
  </li>
  <li>
   Experience using tools such as Jira for issue tracking and workflow management.
  </li>
  <li>
   Analytical mindset with experience in generating and interpreting reports or dashboards.
  </li>
  <li>
   Ability to manage multiple priorities and maintain composure under pressure.
  </li>
  <li>
   Customer-first mindset with the ability to de-escalate and resolve issues.
  </li>
  <li>
   Passion for process improvement and operational excellence.
  </li>
  <li>
   Collaborative approach with a strong sense of accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Timings:
 </strong>
 07:00 AM to 03:00 PM Pacific Standard Time (6 PM to 2 AM Pakistan Time)
 <br/>
 <br/>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Software Support - Team Lead

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:</div><div>
Dealer Information Systems Corporation (DIS) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don&rsquo;t have to deal with many vendors but just one full-service company.</div><div>
Division Profile: <div>https://www.discorp.com/</div></div><div>
The Position:<br>
We are seeking a Support Lead with exceptional communication and leadership skills to manage our customer support operations. The ideal candidate will be responsible for ensuring smooth communication with customers, defining and implementing efficient support processes, and leading the support team to deliver high-quality service and quick issue resolution.</div><div><br>
The hired candidate will work out of the Contour Software Lahore office as an extension of the division-based Global Support Team. The Successful Candidate would eventually lead a team of resources having the same skillset.<br>
<br>
Roles and Responsibilities:</div><ul><li>
Maintain a high level of customer satisfaction through proactive follow-ups and transparent communication.</li><li>
Foster strong relationships with key customer contacts to understand recurring pain points and improvement areas.</li><li>
Define, document, and improve support processes to streamline issue handling and enhance efficiency.</li><li>
Implement and enforce processes that ensure consistent service delivery and faster resolution times.</li><li>
Investigate the underlying cause of issues to provide effective and long-term solutions.</li><li>
Collaborate closely with product and engineering teams to ensure smooth issue resolution and feedback loops.</li><li>
Evaluate and prioritize support tickets based on severity, impact, and urgency.</li><li>
Track support metrics and identify trends to proactively improve service quality.</li><li>
Establish best practices for ticket management, prioritization, and customer satisfaction.</li><li>
Provide regular updates on the status of support issues to relevant stakeholders, including timelines for resolution.</li><li>
Recommend and execute improvement initiatives based on data-driven insights.</li><li>
Lead and mentor the support team to build strong technical and communication capabilities.</li><li>
Maintain high availability of the support function during business hours and ensure proper coverage.</li><li>
Identify training needs and ensure team members have the skills to handle evolving customer demands.</li><li>
Participate in agile planning and stand-up meetings as necessary.</li><li>
Perform other duties as may be assigned by management.</li></ul><div>
Skills Required:</div><ul><li>
Bachelor's Degree in Computer Science, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.</li><li>
Excellent verbal and written communication skills.</li><li>
Proven experience in defining and improving support processes.</li><li>
Strong leadership skills with the ability to guide a team effectively.</li><li>
Experience using tools such as Jira for issue tracking and workflow management.</li><li>
Analytical mindset with experience in generating and interpreting reports or dashboards.</li><li>
Ability to manage multiple priorities and maintain composure under pressure.</li><li>
Customer-first mindset with the ability to de-escalate and resolve issues.</li><li>
Passion for process improvement and operational excellence.</li><li>
Collaborative approach with a strong sense of accountability.</li></ul><div></div><div>
Work Timings: 07:00 AM to 03:00 PM Pacific Standard Time (6 PM to 2 AM Pakistan Time)</div><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Software Finder Careers

<div>
 We&rsquo;re looking for a detail-oriented and data-driven Marketing Automation Specialist to help streamline and scale our marketing engine. In this role, you&rsquo;ll build smart, conversion-focused automation workflows that support lead nurturing, scoring, and seamless handoffs to our client-facing teams. If you enjoy optimizing processes, improving campaign performance, and leveraging automation to drive predictable growth, this role offers the perfect opportunity to make a meaningful impact.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, implement, and maintain marketing automation workflows for email campaigns.
  </li>
  <li>
   Build and optimize lead scoring systems to quantify prospect engagement (opens, clicks, conversions, etc.)
  </li>
  <li>
   Create triggers that automatically hand off leads to the client fulfillment team once they reach the defined score threshold.
  </li>
  <li>
   Collaborate with the sales and client success teams to ensure alignment between marketing efforts and lead follow-up processes.
  </li>
  <li>
   Manage segmentation, targeting, and personalization to maximize campaign engagement.
  </li>
  <li>
   Monitor, test, and refine automations to improve lead flow and conversion rates.
  </li>
  <li>
   Generate and present reports on campaign performance, lead quality, and scoring accuracy.
  </li>
  <li>
   Maintain integrations between marketing automation platforms and CRM tools for seamless data flow.
  </li>
  <li>
   Stay updated on new marketing automation trends and technologies to continuously enhance workflow efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;3 years of experience in marketing automation, email marketing, or CRM operations.
  </li>
  <li>
   Hands-on experience with marketing automation tools (e.g., HubSpot, Marketo, Pardot, ActiveCampaign, or similar).
  </li>
  <li>
   Strong understanding of lead scoring, segmentation, and behavior-based workflows.
  </li>
  <li>
   Familiarity with CRM integrations (HubSpot, Salesforce, etc.).
  </li>
  <li>
   Analytical mindset with the ability to interpret campaign data and optimize based on insights.
  </li>
  <li>
   Basic understanding of HTML/CSS for email template customization.
  </li>
  <li>
   Excellent communication and documentation skills.
  </li>
  <li>
   Ability to work cross-functionally with growth, client fulfillment, and sales teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Software Finder
 </strong>
 is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights.
 <br/>
 <br/>
 With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions.
 <br/>
 <br/>
 Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.
</div>


Marketing Automation Specialist

Instacare Technologies

<p>We&rsquo;re seeking an <b>IT Support Manager</b> to lead our Customer Success team, manage post-sale relationships, and ensure our clients (doctors, clinics, hospitals, pharmacies and labs) achieve full value from the platform. This role requires a strategic thinker who can lead onboarding, support retention, mentor team members, and serve as the bridge between customers and product teams.</p><p><b>Key Responsibilities</b></p><ul><li>Own the entire customer lifecycle from onboarding to retention and upsell.</li><li>Coordinate onboarding processes: training, implementation checklists, initial data setup.</li><li>Act as the main point of contact for key clients, ensuring satisfaction and adoption.</li><li>Monitor client health (usage data, feedback, issues) and proactively prevent churn.</li><li>Collaborate with product and support teams to address client needs and improve services.</li><li>Oversee support tickets, escalations, and ensure resolution SLAs are met</li><li>Mentor and manage a small team of Customer Success Executives</li><li>Prepare monthly reports: onboarding progress, churn risks, client feedback, upsell opportunities</li><li>Drive customer engagement with new features, modules, and services</li><li>Build long-term relationships with client stakeholders (hospital admin, doctors, etc.)</li><li>Manage renewal and upgrade conversations in coordination with Sales team</li></ul><p><b>Requirements</b></p><ul><li>5&ndash;7 years of experience in Customer Success, Account Management, Implementation, or Client Services (preferably in <b>SaaS, software, or healthcare tech</b>)</li><li>Excellent verbal and written communication skills in English &amp; Urdu</li><li>Strong problem-solving, conflict resolution, and relationship-building abilities</li><li>Familiar with onboarding, training, and usage adoption for software tools</li><li>Experience with hospitals, clinics, EMR systems, or B2B SaaS is a strong plus</li><li>Strong leadership and people management skills</li><li>Tech-savvy and capable of understanding software workflows and configurations</li><li>Detail-oriented with a data-driven mindset</li></ul><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree required (BBA, MBA, Health Administration, Computer Science, or related)</li><li>Certification in Customer Success, Project Management, or Healthcare IT is a plus.</li></ul><p><b>Salary &amp; Benefits</b></p><p>Competitive market salary</p><p>Monthly performance bonuses (based on retention, onboarding metrics)</p><p>Annual performance review with promotion opportunity</p><p>Flexible working hours (if needed)</p><p>Opportunity to work with a leading healthcare software platform in Pakistan</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Software Success / IT Support (Manager)

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:</div><div>
Dealer Information Systems Corporation (DIS) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don&rsquo;t have to deal with many vendors but just one full-service company.</div><div>
Division Profile: <div>https://www.discorp.com/</div></div><div>
The Position:<br>
We are seeking a Support Lead with exceptional communication and leadership skills to manage our customer support operations. The ideal candidate will be responsible for ensuring smooth communication with customers, defining and implementing efficient support processes, and leading the support team to deliver high-quality service and quick issue resolution.</div><div><br>
The hired candidate will work out of the Contour Software Lahore office as an extension of the division-based Global Support Team. The Successful Candidate would eventually lead a team of resources having the same skillset.<br>
<br>
Roles and Responsibilities:</div><ul><li>
Maintain a high level of customer satisfaction through proactive follow-ups and transparent communication.</li><li>
Foster strong relationships with key customer contacts to understand recurring pain points and improvement areas.</li><li>
Define, document, and improve support processes to streamline issue handling and enhance efficiency.</li><li>
Implement and enforce processes that ensure consistent service delivery and faster resolution times.</li><li>
Investigate the underlying cause of issues to provide effective and long-term solutions.</li><li>
Collaborate closely with product and engineering teams to ensure smooth issue resolution and feedback loops.</li><li>
Evaluate and prioritize support tickets based on severity, impact, and urgency.</li><li>
Track support metrics and identify trends to proactively improve service quality.</li><li>
Establish best practices for ticket management, prioritization, and customer satisfaction.</li><li>
Provide regular updates on the status of support issues to relevant stakeholders, including timelines for resolution.</li><li>
Recommend and execute improvement initiatives based on data-driven insights.</li><li>
Lead and mentor the support team to build strong technical and communication capabilities.</li><li>
Maintain high availability of the support function during business hours and ensure proper coverage.</li><li>
Identify training needs and ensure team members have the skills to handle evolving customer demands.</li><li>
Participate in agile planning and stand-up meetings as necessary.</li><li>
Perform other duties as may be assigned by management.</li></ul><div>
Skills Required:</div><div></div><ul><li>
Bachelor's Degree in Computer Science, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.</li><li>
Excellent verbal and written communication skills.</li><li>
Proven experience in defining and improving support processes.</li><li>
Strong leadership skills with the ability to guide a team effectively.</li><li>
Experience using tools such as Jira for issue tracking and workflow management.</li><li>
Analytical mindset with experience in generating and interpreting reports or dashboards.</li><li>
Ability to manage multiple priorities and maintain composure under pressure.</li><li>
Customer-first mindset with the ability to de-escalate and resolve issues.</li><li>
Passion for process improvement and operational excellence.</li><li>
Collaborative approach with a strong sense of accountability.</li></ul><div></div><div>
Work Timings: 07:00 AM to 03:00 PM Pacific Standard Time (6 PM to 2 AM Pakistan Time)</div><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Project Manager(Support Lead)

SprintX

<p>We are looking for a <b>motivated and ambitious Business Development Intern</b> with a strong interest in IT services and software sales. The intern will work closely with our Sales Head and Project Management team, assisting in client communication, proposal writing, requirement analysis, and lead generation.</p><p>This internship is designed for individuals who want to build a long-term career in Business Development within the software industry.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in <b>drafting proposals</b>, preparing bids, and responding to freelance job postings.</li><li>Communicate with clients professionally and understand their requirements.</li><li>Support in <b>closing clients</b>, defining project scope, milestones, and deliverables.</li><li>Work closely with the development team to ensure smooth communication.</li><li>Assist in <b>lead generation</b>, prospect research, and outreach activities.</li><li>Maintain and update CRM records, sales pipelines, and follow-up schedules.</li><li>Prepare detailed <b>case studies, sales reports, and portfolio slides</b> with designers.</li><li>Monitor analytics on freelance platforms and identify growth opportunities.</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in <b>CS, IT, SE, Marketing, or Business</b> (or currently enrolled).</li><li>Strong communication skills &mdash; especially in English (written &amp; verbal).</li><li>Good understanding of software development basics (MERN, web &amp; mobile apps is a plus).</li><li>Ability to write professional emails, proposals, and client messages.</li><li>Strong analytical and research abilities.</li><li>Familiarity with <b>Upwork, Fiverr, or LinkedIn sales tools</b> is a plus.</li><li>Confidence in handling client calls and meetings.</li><li>Task-oriented, organized, and eager to learn.</li></ul><p><b>What We Offer:</b></p><ul><li>Hands-on learning with real clients and ongoing projects.</li><li>Direct mentorship from the Sales Head.</li><li>Opportunity to transition into a <b>full-time Business Development Executive</b> role.</li><li>Exposure to international markets and software sales.</li><li>A growth-oriented work culture.</li></ul><p>Job Type: Internship<br/>Contract length: 3 months</p><p>Pay: Rs25,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li> what do you prefer  day shift or night shift ?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Location:</p><ul><li>Lahore Johar Town (Preferred)</li></ul><p>Work Location: In person</p>

Business Development Intern

ThinkDone Solutions

<p>ThinkDone Solutions is a software development and consulting company that has been providing excellent services since 2011. We specialize in custom software development, UI/UX design, web development, mobile app development, software QA and testing, and enterprise solutions. Our team of developers, engineers, and designers are committed, devoted, and professionally equipped to create robust software solutions that fuel innovation and deliver digital success. We strive to provide our clients with vigilant value and earn their confidence in our services.</p><p><b>Position:</b></p><p>We are currently on the lookout for an Enthusiastic and Operationally Strong Individual for the role of experienced <b>Lead Closer, preferably with IT Industry expereince</b> at our office based in Lahore. The incumbent should have the below-mentioned skillset, expertise and experience in the field.</p><p><b>Education/Qualification:</b><br/>Graduation in Computer Science, Software Engineering or IT or any relevant field</p><p><b>Experience:</b><br/>2 to 3 years of experience, preferably in the US Market</p><p><b>Timings:</b><br/>Willing and flexible to work in the late evening shift (04:30 pm to 1:30 am Mon-Fri)</p><p><b>Responsibilities, Duties and Skills required:</b></p><ul><li>Engage with qualified leads and utilize exceptional closing techniques to convert prospects into long-term clients.</li><li>Build and maintain strong relationships with clients, ensuring their needs are understood and addressed. Act as the main point of contact throughout the final stages of the sales process.</li><li>Conduct in-depth consultations with potential clients to understand their business objectives and propose tailored digital marketing solutions that align with their goals.</li><li>Ability to establish rapport with clients and maintain long-term relationships, providing ongoing support and identifying upsell opportunities.</li><li>Regularly follow up with potential clients to move deals forward and ensure high closure rates.</li><li>Consistently meet or exceed individual and team sales targets. Take ownership of the sales pipeline to ensure timely and effective follow-up and conversion.</li><li>Accurately track sales activities, report on pipeline progress, and provide feedback to management on opportunities and challenges.</li><li>Use strong negotiation skills to handle client objections and close high-value deals.</li><li>Experience with CRM tools and sales tracking systems to manage the sales process and monitor progress.</li><li>Work closely with the marketing and customer support teams to ensure a seamless transition for clients after the sale is closed.</li></ul><p><b>Perks &amp; Benefits:</b></p><ul><li>Market Competitive Salary</li><li>Sale Commissions</li><li>Paid Leaves</li><li>Medical Facility</li><li>Fitness / Gym Allowance</li><li>Remote Work (if needed)</li><li>Employee Development Trainings</li><li>Annual Dinner</li><li>Fun Trips</li><li>Work/Life Balance</li><li>Subsidized Lunch</li><li>Annual Performance Appraisals</li><li>Promotions</li><li>Employee of the Month rewards</li><li>Sports Activities</li><li>Occasional meal incentives</li></ul><p><i>Hit the application button, apply with confidence and we will meet you during the shortlisting process!</i></p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs150,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>What platforms have you utilized for Sales/Lead Closing?</li><li>How much experience do you have in Sales/Lead Closing specifically in the USA?</li><li>Are you comfortable working in the evening/night shift?</li><li>Current + Expected salary?</li><li>Notice Period?</li><li>Your degree completion MONTH + CGPA?</li><li>Please share your LinkedIn profile link. </li></ul><p>License/Certification:</p><ul><li>LinkedIn profile link? please share. (Required)</li></ul><p>Work Location: In person</p>

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