project engineer

site engineer

sales engineer

planning engineer

production engineer

solution engineer

Marlink Inc

<div></div><div><div><div>About us
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.<div> 
Send this to a friend</div></div></div><div></div><div><div><div>
Job
 
United Arab Emirates, Dubai</div></div><h1 class="jobSectionHeader">
Job 
Customer Solution Engineer (CSE)</h1>
United Arab Emirates, Dubai &ndash; Full time &ndash; Apply before 03.10.25<div></div>
As part of our global CSE team you will be the representative in Dubai. The CSE team is currently counting 15 people and we are hiring more in the coming months. Our main purpose is focusing on possibilities and our capabilities to meet customer requirements. We supports Sales teams during technical and commercial discussions, understanding our customers&rsquo; needs and recommending the appropriate technical solutions. We collaborate with our Engineering teams and product developers to find better customer solutions. When customers accept the chosen solution we hand it over to Delivery and Operations to ensure proposed solutions can be built, delivered and supported once contract is signed. 

Main tasks
<ul>
<li>In conjunction with the sales and business development teams, develop and execute the digital sales strategy for target accounts</li>
<li>Execute proof of concepts designed to prove out both the technology and the value offered by Marlink</li>
<li>Drive the customers' solution internally through other departments, i.e., Engineering and Products, as well as through external vendors when needed, including coordination with Sales and Pricing teams</li>
<li>Drive technical preparation of quotations and offers (design, architecture, proposal writing, customer presentation)</li>
<li>Finding bespoke technical solutions and creating technical and commercial proposals meeting customer requirements, focusing on cyber security solutions, IT &amp; Cloud, and IOT.</li>
<li>Customizing proposals covering required technologies and services, mainly managed services, but also system integration and reselling when required</li>
</ul>
Qualifications and personal skills
<ul>
<li>Bachelor&rsquo;s in engineering/computer science or equivalent experience.</li>
<li>Ability to understand technical situations and build an overall technical approach.</li>
<li>2&ndash;3+ years&rsquo; or more presales or solution design experience with strong cybersecurity expertise.</li>
<li>Experience in connectivity, networking/SD-WAN, IT/IIoT, and managed/professional services.</li>
<li>Proficiency in proposal writing, architecture/design creation, and customer presentations.</li>
<li>Fluent in English; additional regional languages are an asset.</li>
<li>Sales-driven and customer-centric, able to cater for both technical and commercial needs of the client.</li>
<li>Good communication al skills with ability to listen to and understand customer needs.</li>
<li>Comfortable working with large enterprises with multiple decision-makers.</li>
<li>Actively shares information and knowledge within the organization.</li>
</ul>
We offer
<ul>
<li>Flexible hybrid work situation with home office option</li>
<li>Marlink Training Academy for professional and personal development</li>
<li>International mobility</li>
<li>Equal opportunities employer ( we encourage women to apply)</li>
<li>Cultural diversity</li>
<li>Attractive working environment in an international telecommunication and managed services company</li>
<li>Employee social events</li>
</ul>
You need a valid passport and ability to travel internationally. Our working language is English. We are represented in most time zones. The position reports to the team lead.</div></div><div></div>

Customer Solution Engineer (CSE)

KONE

<div>
 A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
 
 
 CSE Engineer, Solution is part of the KONE early engagement team and ensures that KONE offerings and specifications are included in the customer&rsquo;s building specifications.
 
 
 Focusing on non-standard tendering cases, the CSE Engineer, Solution is accountable for the customer's overall solution, including integrations, solutions, services, and products. He/she takes responsibility for defining the specifications, costs, and lead times in cooperation with other front-line parties, Supply Line, and Area and Global support functions.
 
 
 CSE Engineer, Solution has a deep understanding of new KONE solutions (e.g., project management, and installation) across business lines and a holistic understanding of certain customer segments, such as retail, infrastructure, residential, office, or medical care.
 
 
 CSE Engineer, Solution takes into consideration all product and planning aspects when defining a solution e.g. corporate materials from the supply line, local materials from sourcing, costing of engineering, and installation.
 
 
 
 Responsibilities And Key Activities
 
 
 
 Collaboration with sales:
 
 
 <ul>
 <li>
 Responsible for finding optimal technical solutions to meet the customer&rsquo;s needs for non-standard
 </li>
 <li>
 Ensures clarity on the solution&rsquo;s scope, including KONE and possible third-party offerings
 </li>
 <li>
 Select the correct product platform on which to make the offering
 </li>
 <li>
 Proposes solutions from all KONE business lines; new services, escalators, elevators, doors, etc.
 
 
 </li>
 </ul>
 Solution planning &ndash; Costing:
 
 
 <ul>
 <li>
 Responsible for correct APF solution costs
 </li>
 <li>
 Involves CSE Engineer and system to understand the cost for integrations.
 </li>
 <li>
 Involves Supply Line, installation, and project management to understand the materials
 
 
 </li>
 </ul>
 Solution planning &ndash; Specs:
 
 
 <ul>
 <li>
 Coordinates specification creation
 </li>
 <li>
 Performs initial and revised non-standard energy calculations
 </li>
 <li>
 Performs traffic analyses
 </li>
 <li>
 Accountable for technical feasibility checking
 
 
 </li>
 </ul>
 Solution planning &ndash; Availability and lead times
 
 
 <ul>
 <li>
 Coordinates solution lead times from Supply Line and local sourcing
 
 
 </li>
 </ul>
 Solution planning &ndash; Installability
 
 
 <ul>
 <li>
 Ensures that the proposed solution can be installed
 </li>
 <li>
 Ensures that the cost and work effort impact of installation is part of the solution&rsquo;s costing, especially in non-standard installation method cases
 
 
 </li>
 </ul>
 Solution planning &ndash; Maintainability
 
 
 <ul>
 <li>
 Ensures that the proposed solution fulfills the customer&rsquo;s product lifecycle needs
 </li>
 <li>
 Identifies possible deviations from standard maintenance methods and ensures that a resolution is found
 
 
 </li>
 </ul>
 Solution planning &ndash; Compliance
 
 
 <ul>
 <li>
 Ensures that the proposed solution fulfills local codes, regulations and safety requirements
 </li>
 <li>
 Ensures alignment with environmental regulations
 </li>
 <li>
 Ensures that the planned solution complies with KONE engineering policy
 
 
 </li>
 </ul>
 Key tasks in the KONE Delivery process
 
 
 <ul>
 <li>
 Accountable for the creation of full shop L/O drawings or Installation layouts
 </li>
 <li>
 Accountable for corporate material order engineering
 </li>
 <li>
 Coordinates and analyses change requirements (variation orders and add works); ensures that holistic proposals for the new solution design are provided
 </li>
 <li>
 Coordinates the work of all involved CSE Engineers and Specialists
 </li>
 <li>
 Proposes change order (variations and add works) sales opportunities to Project Managers
 </li>
 <li>
 Accountable for understanding the variance between the design of the site versus the reality of the site
 </li>
 <li>
 Provides solution-related information to Project Managers, Installation Supervisors and Maintenance Supervisors
 </li>
 <li>
 Performs technical submittal documentation
 </li>
 <li>
 Accountable for material sample ordering
 </li>
 <li>
 Handles SAP Milestone management accurately
 </li>
 <li>
 Identifies Request for information (RFI) whenever applicable
 </li>
 <li>
 Coordinates with Sourcing the approval related to third-party supplier ordering and samples
 </li>
 <li>
 May participate in customer meetings if technical solution-related topics are required to be discussed.
 
 
 </li>
 </ul>
 
 Are you the one?
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Engineering or another relevant field, or several years&rsquo; experience in elevator business field operations
 </li>
 <li>
 Minimum 5 years of relevant engineering experience in elevator business field operations
 </li>
 <li>
 Excellent skills in understanding and translating customer needs (requirements) into KONE technical specifications
 </li>
 <li>
 Understanding of new construction and building modernization processes in the industry and at KONE.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Customer Solution Engineer - Major Projects

Cloudflare

<div><div><div>About Us</div>
<div>
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
</div></div>
Location: Dubai

Role Summary

As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer's lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent. Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment.

As a CSE, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify root causes of strange problems and the most elegant and efficient solutions. Fundamentally, you are enamored with how the internet works.

You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. Customer success will drive you through the entire organization as you seek out and implement scalable solutions for your customer's needs.

Role Responsibilities
<ul>
<li>As a critical member of the Account Team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers:</li>
<li>You will be part of a regional team and will work closely with CSMs supporting the regional book of business</li>
<li>From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices</li>
<li>Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics</li>
<li>Provide customers with clear proactive technical guidance and expertise across all our products</li>
<li>Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations</li>
<li>Proactively identify opportunities for expansion for existing customers</li>
<li>Promote retention by capturing and communicating gaps in product or features</li>
<li>Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&amp;A, and helping iterate on best practices</li>
<li>The role requires 20-50% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates.</li>
</ul>
Role Requirements (Must-Have Skills)

Must-Have Skills
<ul>
<li>3+ years of prior post-sales customer relationship management</li>
<li>Deep understanding of how the internet works and the desire to expand that knowledge. For example:</li>
<li>Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP</li>
<li>Reverse and forward proxies and the applications of both</li>
<li>Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust</li>
<li>Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3</li>
<li>Enjoying the adventure of troubleshooting and solving technical problems</li>
<li>Understanding why Cloudflare plays an increasingly important role on today's internet</li>
<li>Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence</li>
<li>Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills</li>
<li>Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.</li>
<li>Ability to manage a project, work to deadlines, and prioritize between competing demands</li>
<li>Fluent in English and Arabic.</li>
</ul>
Nice-to-Have Skills
<ul>
<li>Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2</li>
</ul><div>
What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.</div></div>

Customer Solution Engineer, Dubai

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<div>Job Description
</div><div></div><div><div><div><div><ul><li><div><div><div><div>As an Account Solution Engineer, also known as a &quot;Presales Consultant,&quot; &quot;Sales Consultant&quot;, &rdquo;Pre -Sales Engineer&rdquo; , &ldquo;Sales Engineer&rdquo; or &quot;SE&quot;, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
 
 
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
 
 
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer&rsquo;s transformational journey.
 
 
Responsibilities
<ul><li>Coordinate and lead the entire solution cycle through close collaboration with other teams.
</li><li>Understand the customer&rsquo;s needs, and establish Salesforce&rsquo;s product as the best solution that solves unique challenges.
</li><li>Convey a deep understanding of the client&rsquo;s industry and technology as it pertains to Salesforce&rsquo;s solutions.
</li><li>Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
</li><li>Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
</li><li>Attain quarterly and annual objectives assigned by management.
</li><li>Respond efficiently to RFPs.
</li><li>Lead the technical side of the sales cycle.
</li>Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives. 
<li>
</li></ul> 
Required Qualifications:
<ul><li>Experience implementing Digital Transformation strategies and delivering increased success to their customers.
</li><li>Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
</li><li>Proven oral, written, presentation, and interpersonal communication and relationship skills.
</li><li>Proven time management skills in a dynamic team environment.
</li><li>Ability to work as part of a team to tackle problems in dynamic, energising environments.
</li><li>Inquisitive, practical, and passionate about technology and sharing knowledge.
</li><li>Loves to be the first to know something and to understand why and how things happen.
</li><li>Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
</li><li>Good at explaining ideas and finding ways to keep people&rsquo;s attention.
</li><li>Willing and able to travel occasionally.
</li><li>Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
</li><li>Fluency in both Arabic &amp; English
</li></ul></div></div></div></div></li></ul></div></div></div></div>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Principal, Specialist SE

Spollex Distribution Computer trading LLC

We're Hiring: Presales Engineer &ndash; Virtualization &amp; Hyper-Converged Infrastructure(HCI)We are seeking a dynamic Presales Engineer with a strong background in virtualization and hyper-converged infrastructure (HCI). This role involves working closely with the sales team to deliver impactful product demonstrations, address client technical needs, and help build long-term customer relationships.Key Responsibilities:<ul><li>Deliver presentations, product demonstrations, and Proof of Concepts (PoCs) to clients.</li><li>Respond to technical queries and provide customized solution recommendations.</li><li>Collaborate with sales teams to design and propose technical solutions that meet customer requirements.</li><li>Assist in preparing technical documentation, solution architecture, and proposals.</li></ul>Requirements:<ul><li>2-3 years of presales experience, with a focus on virtualization and HCI solutions.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Hands-on experience with VMware, Hyper-V, and other technical platforms</li><li>Customer-focused mindset with a consultative and problem-solving approach.</li><li>Ability to understand client needs and translate them into technical solutions.</li><li>UAE driving license is a must.</li></ul>If you're passionate about technology and enjoy interacting with customers, we&rsquo;d like to hear from you!To know more about us, do visit www.spollex.comJob Type: Full-timePay: AED6,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Virtualization, HCI, VMWare?</li><li>Do you have valid UAE driving license?</li></ul>

Presales Engineer

TLM International FZE

Job Title: IT Presales Engineer &ndash; NetworkingLocation: Burjuman, Dubai Company: TLM DistributionAbout UsTLM Distribution, part of the TLM Group, is a leading distributor of Wi-Fi Networking and ICT hardware solutions across the Middle East and Africa. We partner with global networking brands such as Ubiquiti, MikroTik, TP-Link, Aruba, and RF-Elements, delivering advanced solutions to resellers, system integrators, and enterprises.We are seeking a skilled IT Presales Engineer who will play a vital role in solution design, presales support, and client engagement for our networking portfolio.Key Responsibilities<ul><li>Work with the sales team to understand customer networking requirements and design tailored solutions.</li><li>Prepare and deliver technical presentations, demos, and proof of concepts (POCs) for customers and partners.</li><li>Respond to RFPs/RFQs with accurate technical proposals and solution documentation.</li><li>Collaborate with vendors (Ubiquiti, MikroTik, TP-Link, Aruba, RF-Elements) to build competitive solutions.</li><li>Provide presales technical support during customer meetings, partner events, and exhibitions.</li><li>Assist in preparing Bills of Materials (BOMs), solution architectures, and network designs.</li><li>Stay updated with the latest networking trends, products, and competitor offerings.</li><li>Support account managers with technical expertise for cross-selling and upselling opportunities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s Degree in Computer Science, Information Technology, or related field.</li><li>3&ndash;6 years of presales/solution engineering experience in networking.</li><li>Strong knowledge of Wi-Fi, routing, switching, and network security solutions.</li><li>Hands-on experience with Ubiquiti, MikroTik, TP-Link, Aruba, or RF-Elements.</li><li>Excellent communication and presentation skills with strong customer engagement abilities.</li><li>Ability to design and present networking solutions, including BOMs and technical diagrams.</li><li>Certifications such as CCNA, CCNP, CWNA, or vendor-specific certifications are highly desirable.</li><li>Fluency in English; Arabic or Hindi is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities to work with leading global networking brands.</li><li>Professional development and vendor certification support.</li><li>Growth within a dynamic and fast-paced distribution environment.</li></ul>Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per month

Pre-Sales Engineer

Faria Education Group

<div>We are seeking experienced Solutions Engineers to support our sales and client experience teams with the in-depth product knowledge and understanding required to help schools realize the full value of Faria products and services. You will be responsible for using Faria products to craft unique solutions to schools&rsquo; needs, offering in-depth training and guidance to schools, and collaborating closely with sales and client experience teams to drive new revenue and increase retention.
You will bridge the gap between product and customer, ensuring solution fit, smooth onboarding, and continued product value.
Key Responsibilities:<ul>
<li>Product Demonstrations: Own the best practices of product demonstrations, step in to assist sales representatives with complex demonstrations, and provide internal training and refresher courses to our sales force as needed.</li>
<li>Tailored solutions: Leverage our the capabilities of our software systems and work to design workflows that address each school&rsquo;s unique needs and goals; serve as a problem-solving thought partner to our schools and teams.</li>
<li>Close the Feedback Loop with Product Management Teams: Capture market patterns and feature gaps by working closely with schools by understand their pain points; work closely with the product management team to inform the product roadmap. Stay informed of all the latest product releases and how they can impact new schools and existing schools.</li>
<li>Regional Market Insights: This role is regionally focused in order to ensure adaptation and adjustment to needs of schools in the region. You wil l master local nuances and how our products should adapt in specific contexts.</li>
</ul>Requirements<ul>
<li>Excellent communicator with positive, proactive &ldquo;can-do&rdquo; attitude &ndash; sees the possibilities in what our products can do;</li>
<li>Deep understanding of at least one Faria product &ndash; the ins and outs of specific features, how they interrelate with one another, and how to problem-solve detailed requests;</li>
<li>Ability to effectually break down complex requirements into solution capabilities, benefits, and best practices;</li>
<li>Thrives in customer-facing settings &ndash; enjoys talking with educators and supporting schools;</li>
<li>Deep understanding of K-12 schools and their unique challenges;</li>
<li>Strong track record of cross-departmental collaboration.</li>
</ul>For Solutions Engineers in APAC / China, fluent Mandarin skills are also required.
!!! Please apply via this email: 1C882D478B@jobs.workablemail.com
Benefits<ul>
<li>PTO for vacation, sick leave, public holiday, and other life events.</li>
<li>Monthly health and wellness allowance</li>
<li>Talent development activities</li>
<li>Unlimited books budget</li>
<li>Various employee recognition programs and company-sponsored social events</li>
<li>Office lunch &amp; team socials</li>
<li>Friendly atmosphere &amp; team socials</li>
</ul>ABOUT FARIA EDUCATION GROUP
For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally.
Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support.
Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide.
Join us in our commitment to transforming education and empowering communities worldwide.
https://www.faria.org/careers</div>

Solutions Engineer

Explore 1264+ Solution engineer in Dubai this October. Find roles across top companies and apply now to boost your career.