operations manager

sales manager

assistant reservation manager Jobs in Doha

assistant reservation manager

guest experience supervisor

spa receptionist

spa operations manager

Almanqala construction and recon

Spa ManagerTo take responsibility/ownership in providing a memorable experience for the guest and fulfil the duties as a Spa Manager and team member at the Spa. To have a clear understanding of, and work in line with all related standards, core values, visions and goals To oversee spa treatment and services operations and recommend and implement strategies to achieve performance targets.Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li><li>Thai (Preferred)</li></ul>Job Types: Full-time, PermanentPay: QAR5,000.00 - QAR10,000.00 per month

SPA MANAGER

Sharaka Holdings

<ul><li>Assists in managing spa operations and budgets.</li><li>Ensures all employees have the necessary supplies, equipment, and uniforms.</li><li>Reviews budgets, operating statements, and payroll progress reports to support financial management.</li><li>Manages supply and equipment inventories within budget limits.</li><li>Maintains cleanliness and organization of the spa, related areas, and equipment.</li><li>Understands the department&rsquo;s impact on overall property financial goals and works to achieve or exceed budgeted targets.</li><li>Ensures employees understand expectations, standards, and operational parameters.</li><li>Escalates issues to the department manager or Human Resources when necessary.</li><li>Sets a positive example for guest relations and service excellence.</li><li>Engages with guests to gather feedback on service quality and satisfaction.</li><li>Addresses guest issues and complaints promptly and professionally.</li><li>Empowers employees to deliver exceptional customer service.</li><li>Highlights guest satisfaction in team meetings and encourages continuous improvement.</li><li>Strives to enhance overall service performance and guest experience.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in spa operations, preferably in a hotel environment.</li><li>Strong understanding of spa budgets, financial reports, and inventory management.</li><li>Proven leadership skills with the ability to supervise, motivate, and develop staff.</li><li>Excellent customer service and guest relations skills.</li><li>Knowledge of spa treatments, wellness services, and operational procedures.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle guest complaints professionally and effectively.</li><li>Flexible, proactive, and capable of working in a fast-paced environment.</li><li>Familiarity with health, safety, and hygiene standards in spa operations.</li><li>Female candidates are preferred due to operational requirements.</li><li>Open to both local and international applicants.</li></ul>Job Types: Full-time, Permanent

Assistant Spa Manager

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Key Responsibilities
Operations &amp; Team Management<ul><li>
Oversee daily spa operations, ensuring compliance with company policies and service standards.</li><li>
Maintain professionalism, appearance, and high-quality service across all spa functions.</li><li>
Train, supervise, and support spa therapists and staff, ensuring consistent performance and guest satisfaction.</li><li>
Promote effective communication within the team and with other departments.</li><li>
Support the implementation of spa and wellness initiatives and ensure smooth execution.</li></ul>
Administrative &amp; Financial Duties<ul><li>
Manage inventory, payroll, and expense control to meet financial goals.</li><li>
Prepare reports on productivity, product consumption, and financial performance.</li><li>
Support sales growth by setting retail and treatment targets, training staff on upselling, and developing promotional activities with the Spa Director.</li></ul>
Guest Experience &amp; Quality Control<ul><li>
Ensure exceptional guest experiences by maintaining facility standards and service quality.</li><li>
Anticipate guest needs, manage VIP arrivals, and handle feedback or complaints professionally.</li><li>
Conduct regular quality checks and ensure guest confidentiality at all times.</li><li>
Continuously evaluate service delivery to enhance satisfaction and ratings.</li></ul> 
Qualifications 
Qualifications &amp; Skills<ul><li>
Diploma or certification in Spa Therapy / Massage Therapy / Beauty Therapy.</li><li>
Minimum 3&ndash;5 years of spa experience, including at least 1&ndash;2 years in a supervisory role.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Deep knowledge of spa treatments, techniques, and hygiene standards.</li><li>
Customer-focused mindset with a passion for wellness and service excellence.</li></ul></div>

Head Therapist

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Key Responsibilities:<ul><li>
Develop and implement a comprehensive spa strategy aligned with the brand standards and hotel objectives to maximize revenue, guest satisfaction, and operational efficiency.</li><li>
Oversee day-to-day spa operations ensuring smooth delivery of all treatments and services while maintaining high standards of hygiene, safety, and quality.</li><li>
Recruit, train, mentor, and motivate spa staff including therapists, front desk, and management team to foster a high-performance culture focused on exceptional guest experience.</li><li>
Manage budgets, forecasts, and expenses. Analyze financial results to maximize profitability and control costs without compromising service quality.</li><li>
Ensure personalized, memorable experiences for all spa guests, handling feedback and complaints professionally and promptly.</li><li>
Collaborate with marketing and sales teams to design promotions, packages, and partnerships that enhance spa visibility and revenue.</li><li>
Maintain compliance with Raffles &amp; Fairmont brand standards, local regulations, and health &amp; safety protocols.</li><li>
Stay updated with the latest spa industry trends, products, and technologies to continuously enhance the spa offering.</li></ul> 
Qualifications 
Qualifications &amp; Requirements:<ul><li>
Minimum 3&ndash;5 years of management experience in a luxury hotel or resort spa.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Proven ability to manage budgets, drive revenue, and enhance guest satisfaction.</li><li>
Excellent knowledge of spa treatments, wellness concepts, and luxury guest service standards.</li><li>
Proficiency in spa management software and MS Office applications.</li></ul></div>

Spa Manager

Marriott International

<div>Additional Information 
Job Number25184768 
Job CategorySpa 
LocationJW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Spa Sales and Marketing Strategy
<ul><li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li></ul>
<ul><li>Creates and coordinating special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li></ul>
<ul><li>Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li></ul>
<ul><li>Ensures spa services are included in all property-related marketing and advertising.</li></ul> 
Managing Spa Operations and Budgets
<ul><li>Selects vendors for spa retail operations and managing contract agreements.</li></ul>
<ul><li>Oversees retail product research, product selection and purchasing, product display.</li></ul>
<ul><li>Manages supply inventories and purchasing control, including uniforms.</li></ul>
<ul><li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul> 
Managing Spa Revenue Management Strategy
<ul><li>Monitors and Manages the payroll function.</li></ul>
<ul><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li></ul>
<ul><li>Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li></ul> 
Providing and Ensuring Exceptional Customer Service
<ul><li>Investigates reports and follows-up on guest incidents.</li></ul>
<ul><li>Ensures corrective measures are implemented to prevent a reoccurrence.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Develops business goals and creates appropriate development plans.</li></ul>
<ul><li>Assists employees based on their individual strengths, development needs, career aspirations and abilities.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and Ensuring employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Strives to improve employee retention.</li></ul>
<ul><li>Brings issues to the attention of Human Resources as necessary.</li></ul>
<ul><li>Manages employee progressive discipline procedures for areas of responsibility.</li></ul>
<ul><li>Ensures property policing are administered fairly and consistently.</li></ul>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process.</li></ul>
<ul><li>Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicating expectations, recognizes performance, and produces desired business results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of Spa & Recreation

Katara Club

ROLE OBJECTIVEThe Spa &amp; Salon Assistant supports the daily operations of Katara Club&rsquo;s exclusive wellness and beauty facilities, ensuring that every guest receives an unparalleled experience of relaxation, rejuvenation, and personalized care. The role combines administrative, operational, and guest service responsibilities to uphold the Club&rsquo;s commitment to excellence and discretion.Guest Experience<ul><li>Assist guests with inquiries regarding treatments, services, and product recommendations.</li><li>Coordinate appointment bookings and service schedules through the spa management system.</li><li>Anticipate guest needs and deliver proactive, personalized service that reflects Katara Club&rsquo;s hospitality standards.</li><li>Handle guest feedback and concerns with tact, professionalism, and prompt resolution.</li></ul>Operational Excellence<ul><li>Support the Spa &amp; Salon Manager in overseeing day-to-day activities to ensure seamless operations.</li><li>Ensure treatment rooms, salon stations, and common areas are immaculately prepared, sanitized, and stocked before and after each appointment.</li><li>Assist in the execution of daily opening and closing procedures.</li><li>Monitor service flow to optimize therapist and stylist schedules for efficiency and guest satisfaction.</li></ul>Administrative Support<ul><li>Maintain accurate booking, billing, and client records in the reservation system.</li><li>Assist with preparation of daily, weekly, and monthly operational reports.</li><li>Manage inventory of products, towels, and amenities; monitor stock levels and coordinate with purchasing.</li><li>Support payroll, attendance, and internal communication processes for spa and salon staff.</li></ul>Sales &amp; Brand Promotion<ul><li>Promote spa and salon treatments, memberships, and retail products in line with Katara Club&rsquo;s brand image.</li><li>Assist in organizing special promotions, seasonal campaigns, and member events.</li><li>Ensure all displays, merchandising, and promotional materials meet brand presentation standards.</li><li>Contribute to revenue targets through effective product knowledge and service upselling.</li></ul>Team Collaboration<ul><li>Coordinate effectively with therapists, stylists, and reception to ensure smooth guest flow and high-quality service delivery.</li><li>Participate in training sessions, product briefings, and team meetings.</li><li>Uphold the Club&rsquo;s values of luxury, confidentiality, and member-first excellence in all interactions.</li></ul>Job Type: Full-timePay: From QAR1.00 per month

Spa and Salon Supervisor

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Spa Receptionist serves as the first point of contact for guests visiting the spa. This role is responsible for creating a warm and welcoming environment, handling all front desk operations efficiently, managing appointments, and ensuring exceptional guest service throughout the spa experience.
 
 
 
 Key Responsibilities:
 
 
 
 
 Guest Services
 
 
 
 <ul>
 <li>
 Greet guests in a professional, friendly, and welcoming manner.
 </li>
 <li>
 Provide detailed information about spa services, treatments, and facilities.
 </li>
 <li>
 Handle check-in and check-out procedures for spa guests.
 </li>
 <li>
 Assist guests with inquiries, special requests, and product recommendations.
 </li>
 <li>
 Ensure guest satisfaction by addressing feedback promptly and professionally.
 
 
 </li>
 </ul>
 
 Reservations &amp; Scheduling
 
 
 
 <ul>
 <li>
 Manage spa booking system, scheduling appointments accurately and efficiently.
 </li>
 <li>
 Coordinate with therapists and technicians to ensure smooth daily operations.
 </li>
 <li>
 Confirm appointments and follow up on cancellations or rescheduling.
 
 
 </li>
 </ul>
 
 Administrative &amp; Front Desk Duties
 
 
 
 <ul>
 <li>
 Handle phone calls, emails, and walk-in inquiries.
 </li>
 <li>
 Maintain accurate guest records and service history.
 </li>
 <li>
 Process payments, issue receipts, and reconcile daily cash/credit transactions.
 </li>
 <li>
 Maintain cleanliness and presentation of the reception and waiting areas.
 
 
 </li>
 </ul>
 
 Sales &amp; Promotion
 
 
 
 <ul>
 <li>
 Promote spa services, packages, and retail products to maximize revenue.
 </li>
 <li>
 Support marketing campaigns and special promotions.
 </li>
 <li>
 Track and report daily sales and booking statistics.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Education: High school diploma or equivalent; diploma/certificate in hospitality or spa management preferred.
 </li>
 <li>
 Experience: Minimum 1&ndash;2 years in a receptionist or customer service role (experience in a spa, salon, or hospitality environment preferred).
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Proficient in POS systems and booking software (e.g., Mindbody, Zenoti, or equivalent).
 </li>
 <li>
 Professional appearance and demeanor.
 </li>
 <li>
 Customer-oriented with a focus on providing exceptional service.
 </li>
 </ul>
 </ul>
</div>

Spa Receptionist (Female)

Explore 1792+ Spa operations manager in Doha this December. Find roles across top companies and apply now to boost your career.