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warehouse supervisor

store manager

EssilorLuxottica

<div>
 
 As a
 
 Store Manager
 
 at
 
 EssilorLuxottica Chalhoub
 
 you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
 
 
 - Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 
 
 - Manage the customer database to build strong relationship with customers and create future potential selling opportunities
 
 
 - Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 
 
 - Think hybrid by leveraging all type of point of sales online and offline.
 
 
 - Provide a clear vision to the team about the business and store's vision and key directions.
 
 
 - Identify, recruit, develop and retain strong talents.
 
 
 - Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 
 
 - Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
 
 
 - Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 - Ensure all sales and operational policies and procedures are followed and maintained in the store.
 
 
 - Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.
 
 
 - Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 
 
 - Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hours
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 - Experience in an Optical Store.
 
 
 - Currently Based in Saudi.
 
 
 -Written and verbal communication skills in English.
 
 
 - Arabic Language is a must.
 
 
 
 
 
 
 
 What we can offer you:
 
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
 
</div>

Store Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Whitecollars

<div>Company Description 
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all. 
&#65279; 
 
 
Job Description 
About the role:&#65279;
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.
Responsibilities:<ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul> 

Qualifications 
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul>
Competencies:<ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Bvlgari

<div>
 
 
 Position
 
 
 
 
 
 
 
 
 
 Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
 
 
 
 
 
 In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its next generation of retail professionals to join our magnificent maison:
 
 
 
 
 
 
 STORE MANAGER - JEDDAH
 
 
 
 
 [FOR SAUDI ARABIAN NATIONALS ONLY]
 
 
 
 
 
 
 
 Job responsibilities
 
 
 
 MISSION
 
 
 
 
 <ul>
 <li>
 Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques)
 </li>
 <li>
 Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and to provide our guests with unique and memorable experiences
 </li>
 <li>
 Close proximity to the teams and the clients, you will lead by example and accompany the development of team members to ensure structure and strong accountability
 </li>
 <li>
 Embracing the culture of entrepreneurship and innovation, you can adapt with agility in a fast-moving and ever-changing environment and proactively propose and implement new ways of working in line with the company&rsquo;s vision and guidelines
 </li>
 </ul>
 
 
 
 
 
 MAIN ACCOUNTABILITIES
 
 
 
 
 
 
 Business Management:
 
 
 
 
 <ul>
 <li>
 Manage the entire boutique team, client and business operations in order to achieve sales objectives and store and service KPI&rsquo;s.
 </li>
 <li>
 Ensuring to spend majority of the time on the shop floor with sales team and clients
 </li>
 <li>
 Concur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementation
 </li>
 <li>
 Have a finger on pulse with competitor analysis and ahead of the retail landscape with key initiatives and movements happening within the local markets high luxury domain
 </li>
 </ul>
 
 
 
 
 Team Management:
 
 
 
 
 <ul>
 <li>
 Adopt a coaching posture and use this skill consistently with the sales team on how to deliver a unique and memorable shopping experience (customer focus, story telling, extraordinary service, selling skills and attitude).
 </li>
 <li>
 Observe the sales floor and provide structured feedback accordingly depending on on-going client experience situations.
 </li>
 <li>
 Structure routine moments for coaching and feedbacking [both on the spot and in monthly one to one meetings]
 </li>
 <li>
 Ability to create and hold inspiring and impactful daily briefs that are motivational and empowering, throughout the day
 </li>
 <li>
 Partner with Sales Training department in defining key areas of educational, behavioral and skills based developmental needs that can be transmitted into SMART developmental action plans
 </li>
 <li>
 Ensure the participation of the store team to training sessions in order to develop and strengthen their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security&hellip;)
 </li>
 <li>
 Adapt and implement localized on-boarding plans for new joiners where applicable
 </li>
 </ul>
 <li>
 </li>
 
 Client Management:
 
 
 
 
 <ul>
 <li>
 Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunities
 </li>
 <li>
 Actively participate and involve sales teams in social events
 </li>
 <li>
 Support in cultivating a culture of long term relationship building
 </li>
 <li>
 Constantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelines
 </li>
 <li>
 Partner with the regional CRM teams in order to review, implement, and follow up on dedicated action plans for client retention, growth and amplification within local market
 </li>
 <li>
 Address client concerns/disputes/complains assuring that the client satisfaction is restored
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 
 
 TECHNICAL SKILLS
 
 
 
 
 
 <ul>
 <li>
 Knowledge of store procedures and processes
 </li>
 <li>
 Knowledge of digital processes
 </li>
 <li>
 Knowledge of the Luxury
 </li>
 <li>
 business Knowledge of competition
 </li>
 </ul>
 
 
 
 
 
 SOFT SKILLS
 
 
 
 
 
 <ul>
 <li>
 Driving and leading by example
 </li>
 <li>
 Business acumen
 </li>
 <li>
 Proactivity
 </li>
 <li>
 Engagement
 </li>
 <li>
 Client satisfaction
 </li>
 <li>
 Being coach
 </li>
 <li>
 Delivering excellence
 </li>
 <li>
 Managerial Effectiveness
 </li>
 <li>
 Integrity and Trust
 </li>
 <li>
 Curiosity and Change Drive
 </li>
 </ul>
 
 
 
 
 
 Additional information
 
 
 
 
 
 
 Master of the House:
 
 
 
 
 <ul>
 <li>
 Be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising, respect of excellent uniforms and grooming standards, and supervise after sales service requests providing excellent pre and post service to the client
 </li>
 <li>
 Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI&rsquo;s, and proposing corrective actions
 </li>
 <li>
 Guarantee the correct application of company norms and procedures (discount etc..).
 </li>
 <li>
 Sponsor the development of a frictionless client experience through the different touch points, leveraging on the adoption of new digital tools and processes
 </li>
 <li>
 Sponsor the full store engagement on new omnichannel initiatives and amplify the change of mindset in store, driving the change
 </li>
 </ul>
 
 Market Knowledge:
 
 
 
 
 <ul>
 <li>
 Related to their environment (city, street, mall, dept. Store)
 </li>
 <li>
 guarantee profound knowledge on brand locations, events and marketing activities
 </li>
 </ul>
</div>

Explore 1748+ Store manager in Saudi Arabia this September. Find roles across top companies and apply now to boost your career.

1748 store manager jobs IN Saudi Arabia

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