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front office manager Jobs in Saudi Arabia

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Flip retail

Restaurant Manager vacancy in Mecca Saudi Arabia <p>Restaurant General Manager. Restaurant GM for a setting in Saudi Arabia. Idea - Modern Chinese dining establishment.</p> Responsibilities <ul><li>Handle the opening and ongoing operations of the restaurant.</li><li>Manage money and performance metrics: P&L, forecast, price control, and budget planning.</li><li>Serve as an operational GM, spending approximately 20% of time in the office and 80% on the floor with customers and groups.</li><li>Train and develop the teams.</li></ul> Qualifications / Ideal profile <ul><li>Middle Eastern experience.</li><li>Versatile and adaptable.</li><li>Good, easy-going personality.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?fE5KftOqHhTgxMh8Zj7c%2fc8unlkEXKVZm" width="0" height="0" />

Restaurant Manager

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><b><br>
Job Description</b><p><br>
Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food &amp; Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience!</p><p>
We are currently seeking a <b>Restaurant Manager</b> to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.</p><p>
As a Restaurant Manager, you lead with creativity, impeccable leadership, and an unwavering commitment to exceptional service. Your role is the core of our culinary haven, where your innovation and dedication shine, taking our dining experiences to new heights.</p><ul><li>
Supports the smooth running of the food &amp; beverage department, where all aspects of the guest food &amp; beverage service experience are delivered to the highest levels.</li><li>
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.</li><li>
Delivers on plans and objectives where food &amp; beverage initiatives &amp; hotel targets are achieved.</li><li>
Manages the food &amp; beverage team fostering a culture of growth, development and performance within the department.</li></ul><ul><li>
Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.</li><li>
Builds and maintains effective working relationships with all key stakeholders.</li><li>
Delivers effective programmes that advance service standards, profitability and cost control.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven experience in food &amp; beverage service with excellent problem-solving capabilities.</li><li>
Excellent managerial skills with a hands-on approach and lead-by-example work style.</li><li>
Commitment to exceptional guest service with a passion for the hospitality industry.</li><li>
Ability to find creative solutions, offering advice and recommendations.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</li><li>
Experienced in using IT systems on various platforms.</li><li>
Strong communication skills.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25170541<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Le M&eacute;ridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Grand Hyatt

<p>Join to apply for the <b>Asian Restaurant Manager</b> role at <b>Grand Hyatt</b>.</p> Summary <p>To manage the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.</p> Organization <p>Grand Hyatt Al Khobar</p> Qualifications <ul> <li>Work experience in convention service or group coordination will be an advantage.</li> <li>Good organisational skills are required.</li> <li>Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset.</li> </ul> Employment Details <ul> <li>Seniority level: Mid Senior level</li> <li>Employment type: Full li> </li><li>Job function: Management and Manufacturing</li> <li>Industry: Hospitality</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?V5p2YvJYMMP0bwUjbDJtMQRPofLhvRUnb" width="0" height="0" />

Asian Restaurant Manager

Azadea

<div><div>Assistant Restaurant Manager(Job Number: ASS001378)</div><div>
Description</div><div>
<div>
<div><div><div><p><b>ABOUT THE COMPANY</b></p></div><div><br>
<p>
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.</p></div></div><div><br>
<div>
<p><b>JOB PURPOSE</b></p></div><div><br>
<p>
The Assistant Restaurant Manager is responsible for overseeing daily restaurant operations, managing and supervising the team, and actively contributing to achieving exceptional service and guest satisfaction.</p></div></div><div><br>
<div>
<p><b>RESPONSIBILITIES</b></p></div><div><br>
<ul><li> Supervise the food preparation and presentation process, check the quantity and quality of displayed items, and take necessary actions to ensure high-quality meals are produced.</li></ul>
<ul><li> Manage all restaurant operations, including overseeing opening and closing procedures, conducting maintenance checks, managing shifts, and coordinating with the purchasing department.</li></ul>
<ul><li> Monitor the team's performance, oversee the restaurant's set targets, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly.</li></ul>
<ul><li> Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems.</li></ul>
<ul><li> Execute comprehensive assessments and evaluations of displayed items to ensure both quantity and quality meet specified standards, taking appropriate actions as needed.</li></ul>
<ul><li> Follow the organization&rsquo;s Health, Safety, and Environment (HS&amp;E) policies, procedures, and mandatory instructions to identify and mitigate risks, safeguarding the environment and the wellbeing of oneself and others.</li></ul>
<ul><li> Monitor daily F&amp;B costs, oversee budget alignment with the management team, and optimize inventory and pricing strategies accordingly.</li></ul>
<ul><li> Record all invoices in accordance with company policy.</li></ul>
</div>
</div><br>
</div></div></div><div>Qualifications</div><div>
<div>
<div><div><div><p><b>LANGUAGE &amp; TECHNICAL SKILLS</b></p></div><div><br>
<p><b>
Language Proficiency</b></p>
<ul><li> Fluency in English.
</li></ul><ul><li> Fluency in Arabic is a plus.</li></ul>
<p><b>
Technical Skills</b></p>
<ul><li> Proficiency in MS Office.</li></ul></div></div><div><br>
<div>
<p><b>EDUCATION</b></p></div><div><br>
<p>
Bachelor&rsquo;s degree in Food and Beverage, or Hospitality Management, or a related field.</p></div></div><div><br>
<div>
<p><b>EXPERIENCE</b></p></div><div><br>
<p><b>
General Experience</b></p>
<p>
Four to six years of experience in F&amp;B Operations, or a similar role.</p>
<p><b>
Managerial Experience</b></p>
<p>
One year of experience in a managerial role.</p>
</div>
</div><br>
</div></div><div><div><div><div><p><b>BEHAVIORAL COMPETENCIES</b></p></div><div><br>
<p><b>
Customer Focus</b></p>
<p>
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</p>
<p><b>
Directs Work</b></p>
<p>
Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</p>
<p><b>
Drives Results</b></p>
<p>
Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.</p>
<p><b>
Communicates Effectively</b></p>
<p>
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.</p>
<p><b>
Situational Adaptability</b></p>
<p>
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.</p>
</div>
</div><br>
</div></div><div><div><div><div><p><b>Azadea Group is an Equal Employment Employer &ndash; </b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</i></p></div><br>
</div><br>
</div></div></div><div></div><div>Organization: The Butcher Shop &amp; Grill</div><div>
Primary Location: Saudi Arabia-Saudi Arabia, Tahlia</div><div>
Schedule: Full-time</div><div>
Unposting Date: Nov 12, 2025, 3:59:00 PM</div></div>

Assistant Restaurant Manager

silverchainsa

<p>operations and team leadership. The ideal candidate will be fluent in both <b>English and Arabic</b>, with exceptional communication and organizational skills. The role requires a dynamic leader who can ensure the highest standards of service, quality, and customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee all daily restaurant operations.</li><li>Manage and motivate staff to maintain top-quality service standards.</li><li>Monitor financial performance, inventory, and sales reports.</li><li>Handle customer inquiries and complaints professionally and efficiently.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Contribute to marketing and promotional strategies to increase customer satisfaction and profitability.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum of <b>5 years of proven experience</b> in restaurant management or hospitality.</li><li>Full fluency in <b>English and Arabic</b> (spoken and written).</li><li>Strong leadership, communication, and time management skills.</li><li>Knowledge of restaurant POS systems and operational procedures.</li><li>Ability to work under pressure and meet performance goals.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary based on experience and qualifications.</li><li>Supportive and professional work environment.</li><li>Opportunities for career growth and advancement</li></ul><p>Job Type: Full-time</p><p>Pay: &#65020;5,000.00 - &#65020;10,000.00 per month</p>

Experienced Restaurant Manager

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25143076
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Managing Day-to-Day Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  </li>
  <li>
   Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  </li>
  <li>
   Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leading Food and Beverage Team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  </li>
  <li>
   Encourages and builds mutual trust, respect, and cooperation among team members.
  </li>
  <li>
   Serves as a role model to demonstrate appropriate behaviors.
  </li>
  <li>
   Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  </li>
  <li>
   Develops specific goals and plans to prioritize, organize, and accomplish your work.
  </li>
  <li>
   Ensures and maintains the productivity level of employees.
  </li>
  <li>
   Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  </li>
  <li>
   Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  </li>
  <li>
   Ensures compliance with all applicable laws and regulations.
  </li>
  <li>
   Ensures compliance with food handling and sanitation standards.
  </li>
  <li>
   Ensures staff understands local, state and Federal liquor laws.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  </li>
  <li>
   Establishes guidelines so employees understand expectations and parameters.
  </li>
  <li>
   Monitors alcohol beverage service in compliance with local laws.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensuring Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides services that are above and beyond for customer satisfaction and retention.
  </li>
  <li>
   Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  </li>
  <li>
   Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
  </li>
  <li>
   Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
  </li>
  <li>
   Handles guest problems and complaints.
  </li>
  <li>
   Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
  </li>
  <li>
   Ensures corrective action is taken to continuously improve service results.
  </li>
  <li>
   Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  </li>
  <li>
   Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing and Conducting Human Resource Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  </li>
  <li>
   Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
  </li>
  <li>
   Ensures employees are treated fairly and equitably. Strives to improve employee retention.
  </li>
  <li>
   Ensures employees receive on-going training to understand guest expectations.
  </li>
  <li>
   Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  </li>
  <li>
   Strives to improve service performance.
  </li>
  <li>
   Ensures recognition is taking place across areas of responsibility.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Analyzes information and evaluating results to choose the best solution and solve problems.
  </li>
  <li>
   Assists servers and hosts on the floor during meal periods and high demand times.
  </li>
  <li>
   Recognizes good quality products and presentations.
  </li>
  <li>
   Supervises daily shift operations in absence of Assistant Restaurant Manager.
  </li>
  <li>
   Oversees the financial aspects of the department including purchasing and payment of invoices.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Latino Restaurant Manager

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