sales manager

operations manager

commercial manager

storekeeper

warehouse manager

store manager

Confidential

<div>
 
 The Opportunity:
 
 
 We are currently seeking a dynamic Store Manager to a lead series of pop-up shops in KSA and our first luxury beauty store in Riyadh. Taking pride in the coaching and development of frontline teams, the Store Manage will be geared towards exceptional customer service and operational excellence. Reporting directly to the Retail Operations Manager, the Store Manager will be responsible for the overall performance, recruitment, operational management as well as inventory management, creating and executing an agile business plan to attract customers through customer centricity and relationship management. They will be an ambitious leader capable of developing high performing and happy teams by helping others reach their full potential.
 
 
 
 
 
 The Role:
 
 
 Assistant Store Manager excellence requires full-time in-store presence:
 
 
 &middot; Recruitment of best-in-class team who will deliver excellent customer experience.
 
 
 &middot; Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand&rsquo;s vision.
 
 
 &middot; Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.
 
 
 &middot; Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.
 
 
 &middot; Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.
 
 
 &middot; Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage
 
 
 &middot; Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.
 
 
 &middot; Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.
 
 
 &middot; Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.
 
 
 &middot; Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.
 
 
 
 
 
 The Candidate:
 
 
 Key attributes of a Store Manager include:
 
 
 &middot; Proven retail management experience within the GCC retail beauty industry.
 
 
 &middot; Extensive experience with customer and sales service targets and key performance indicators.
 
 
 &middot; Retail operations experience with inventory and facilities management, including cash reconciliation.
 
 
 &middot; Strong interpersonal and communication skills, with a sense of business acumen.
 
 
 &middot; Fluency in English and Arabic is a must.
 
 
 
</div>

Store Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

EssilorLuxottica Chalhoub

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.Key Responsibilities- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.- Define, execute and monitor the store action plan to achieve sales targets and KPIs.- Manage the customer database to build strong relationship with customers and create future potential selling opportunities- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.- Think hybrid by leveraging all type of point of sales online and offline.- Provide a clear vision to the team about the business and store's vision and key directions.- Identify, recruit, develop and retain strong talents.- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.- Ensure performance improvement plans are discussed and documented in a transparent manner.- Ensure all sales and operational policies and procedures are followed and maintained in the store.- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hoursAre you?KPI focusedLeading a team to success by being highly commercialCommitted to creating a positive and energetic cultureExcited to push the boundaries and be creativeResult Driven and Problem SolvingPassionate about building, coaching and developing a dedicated teamRequirements:- Minimum of 3 years optical retail experience.- Experience in a Store Leadership role-Written and verbal communication skills in EnglishJob Types: Full-time, Permanent

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.Key Responsibilities- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.- Define, execute and monitor the store action plan to achieve sales targets and KPIs.- Manage the customer database to build strong relationship with customers and create future potential selling opportunities- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.- Think hybrid by leveraging all type of point of sales online and offline.- Provide a clear vision to the team about the business and store's vision and key directions.- Identify, recruit, develop and retain strong talents.- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.- Ensure performance improvement plans are discussed and documented in a transparent manner.- Ensure all sales and operational policies and procedures are followed and maintained in the store.- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hoursAre you?KPI focusedLeading a team to success by being highly commercialCommitted to creating a positive and energetic cultureExcited to push the boundaries and be creativeResult Driven and Problem SolvingPassionate about building, coaching and developing a dedicated teamRequirements:- Minimum of 3 years optical retail experience.- Experience in a Store Leadership role-Written and verbal communication skills in EnglishJob Types: Full-time, PermanentExperience:<ul><li>Optical : 3 years (Preferred)</li></ul>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Thinks Customer &ndash; Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages &ldquo;customer first&rdquo; mindset.
 </li>
 <li>
 Leads the Way &ndash; Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in
 </li>
 <li>
 Drives Impact &ndash; Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

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