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assistant store manager Jobs in Saudi Arabia

assistant store manager

store manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.
Drive the Business
Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.
Define, execute and monitor the store action plan to achieve sales targets and KPI's.
Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
Think hybrid by leveraging all type of point of sales online and offline.
Team Leadership and Development.
Provide a clear vision to the team about the business and store's vision and key directions.
Identify, recruit, develop and retain strong talents.
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience.
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
Operational Excellence.
Ensure all sales and operational policies and procedures are followed and maintained in the store.
Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
What you&rsquo;ll need to succeed
<ul><li>Team Leadership: Experience in managing and developing a sales team</li><li>Business Acumen: Demonstrated success in meeting or exceeding sales targets
</li><li>Clienteling Expertise: Proven ability to manage and expand a client book using CRM tools</li><li>Communication &amp; Language Skills</li><li>Mandatory: Fluency in English</li><li>Styling &amp; Product Knowledge</li><li>In-depth understanding of luxury fashion trends, materials, and craftsmanship.</li><li>Ability to provide expert styling advice and personalized wardrobe curation.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Luxury Brand - Riyadh

Segadty

<div>
 We're Hiring: E-Commerce Specialist
 
 
 📍 Riyadh
 
 
 <ul>
 <li>
 Full-time
 </li>
 <li>
 On-site
 
 
 </li>
 </ul>
 At Segadty, one of Saudi Arabia's leading brands in carpets, rugs, and outdoor/camping mats, we're looking for an E-Commerce Specialist to own and grow our online store and marketplace presence, and drive sales across all digital channels.
 
 
 
 Application Requirement:
 
 Please include a brief summary at the beginning of your application highlighting your hands-on experience with
 
 Zid, Salla, Noon, Amazon, Trendyol, ClickUp/Notion
 
 , and any relevant e-commerce, marketplace, or digital marketing tools you've used. Applications without this summary may not be considered.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and update the online store on Zid or Salla, including adding products and editing descriptions, images, prices, and categories
 </li>
 <li>
 Manage the brand's presence on marketplaces such as Noon, Amazon, and Trendyol &mdash; uploading products, updating inventory, and handling orders and reviews
 </li>
 <li>
 Ensure product data accuracy and quality, and compliance with each platform's policies and listing standards
 </li>
 <li>
 Optimize product listings and content to improve visibility, ranking, and conversion on both the store and marketplaces
 </li>
 <li>
 Support and execute digital marketing activities across social media and paid campaigns to drive traffic and sales
 </li>
 <li>
 Monitor competitors' pricing, offers, and activity across platforms, and recommend improvements
 </li>
 <li>
 Track daily sales and performance reports, and coordinate with warehouse and shipping to keep listed inventory aligned with actual stock
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Hands-on experience managing e-commerce stores on Zid or Salla
 </li>
 <li>
 Experience managing marketplace accounts (Noon, Amazon, Trendyol, or similar)
 </li>
 <li>
 Good understanding of digital marketing and paid advertising fundamentals
 </li>
 <li>
 Strong attention to detail in product data and listing quality
 </li>
 <li>
 Analytical mindset with the ability to read reports and act on the numbers
 </li>
 <li>
 Team player with solid time-management skills
 
 
 </li>
 </ul>
 #Hiring #RiyadhJobs #Ecommerce #Marketplace #Noon #Amazon #Zid #Salla #DigitalMarketing #Segadty
 
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Hands-on experience managing e-commerce stores on Zid or Salla
 </li>
 <li>
 Experience managing marketplace accounts (Noon, Amazon, Trendyol, or similar)
 </li>
 <li>
 Good understanding of digital marketing and paid advertising fundamentals
 </li>
 <li>
 Strong attention to detail in product data and listing quality
 </li>
 <li>
 Analytical mindset with the ability to read reports and act on the numbers
 </li>
 <li>
 Team player with solid time-management skills
 
 
 </li>
 </ul>
 
 
 Benefits
 
 
 
 
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Modern Tech Stack &amp; Autonomy: You'll have the freedom to suggest and implement the best tools for the job. We maintain clean codebases and encourage technical ownership
 </li>
 <li>
 Deep Industry Impact: This isn't just "maintenance." You will be the architect of the systems that power real-world commerce and logistics, seeing the direct impact of your code every day
 </li>
 <li>
 Professional Growth: Access to a collaborative environment where peer code reviews and knowledge sharing are part of the daily routine. We encourage staying ahead of the curve with the latest Python frameworks and cloud technologies
 </li>
 <li>
 A sync-Friendly Culture: We minimize unnecessary meetings to protect your "Deep Work" time, allowing you to focus on solving complex logic and building robust integrations
 </li>
 <li>
 Mentorship &amp; Collaboration: Work directly with a team that values technical excellence and supports each other in troubleshooting and architectural design
 </li>
 <li>
 Flexible Environment: A "come as you are" culture that focuses on professionalism and results rather than strict corporate formalities
 </li>
 </ul>
</div>

E-Commerce Specialist

Zegna

<div>
 JOB CONTENT
 
 
 To maintain stocks in a scientific and orderly manner, minimizing / eliminating bottlenecks / errors in storage, retrieval and movement of goods between stock area to sales floor and provide strong support to the sales team. The Stock Controller would be in charge of multiple stores / locations.
 
 
 
 Key Responsibilities
 
 
 
 
 FUNCTIONAL RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Oversee the entire process of stock transfer into warehouse, warehouse to store and inter store, ensure the movements are recorded and updated to reduce discrepancies.
 </li>
 <li>
 Oversee all Warehouse audit - stock count - discrepancy and resolving process.
 </li>
 <li>
 Provide valuable update on deliveries, stock levels, pending orders, claims for the damaged/shortage of merchandise &amp; replenishment process.
 </li>
 <li>
 Ensure proper adjustment of defective stock items as per company policy.
 </li>
 <li>
 Prepare the annual stock take calendar in conjunction with Operations Manager and Store Manager, communicate the plan to all concerned and ensure compliance to the plan by mobilizing the requisite manpower and other related resources for the physical stock take. Oversee the physical stock take process, monitor adherence to policies and procedures.
 </li>
 <li>
 Review stock take results in conjunction with the Local Retail &amp; Wholesale Operations Specialist / Finance Manager and reconcile the figures by monitoring stock movements and transfers in the stores.
 </li>
 <li>
 Prepare reports based on the findings and provide recommendations and suggestions to the Local Retail &amp; Wholesale Operations Specialist. Implement stock loss action plans (formulated as a result of stock counts in the retail stores) and monitor their adherence.
 </li>
 <li>
 Oversee the process of shipments for the goods, coordinate with EZ in Italy and the logistics company to ensure timely delivery to the stores.
 </li>
 <li>
 Guide, train appraise &amp; motivate staff to enable subordinates (if any) realize their full potential.
 
 
 </li>
 </ul>
 
 Education, Experience, Functional Skills And Knowledge
 
 
 
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification / Commerce Graduate
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 to 4 years&rsquo; luxury retail experience
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Computer literacy in Oracle or similar inventory control program
 </li>
 <li>
 Highly organized, good follow up on instructions and commercial background in retail
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Initiative
 </li>
 <li>
 Taking Ownership
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Serving Customers
 </li>
 </ul>
</div>

Saudi Arabia (Jeddah) - Stock Controller

Prada

<div><div><div><div><div>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</div><div></div><div> 
Job summary/purpose</div>
<div>
AsMiu Miu Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Clients at the center, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.</div>
<div>
You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada / Miu Miu Brand.</div>
<div>
You hold yourself accountable to achieve your individual and store sales target, acting as proactive player in ensuring the best service and responding to the customer needs, both in store and on e-commerce channel.</div>
<div>
Responsibilities</div>
<ul>
<li>Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the &ldquo;client journey ceremony&rdquo;;</li>
<li>Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;</li>
<li>Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;</li>
<li>Demonstrate an excellence knowledge of the products as well as Prada / Miu Miu history, culture and DNA;</li>
<li>Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities;</li>
<li>Follow up with the Clients, using the CRM tools, in order to strengthen thelong term relationship with clients;</li>
</ul><ul><li>Host and conduct appointments either in presence or leveraging technology to do virtual appointments;</li>
<li>Embrace and promote the Omni Channel mindset;</li>
<li>Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the clients and to give advises;</li>
<li>Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;</li>
<li>Operate with the highest level of care and respect for the Products;</li>
<li>Utilize Company digital tools actively to offer a complete and integrated luxury experience;</li>
<li>Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;</li>
<li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;</li>
<li>Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.</li>
</ul>
<div>These activities are intended to be illustrative and not exhaustive.</div>
<div>
#LI-ZB1</div> 
<div></div>
<div>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. 
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</div></div></div></div></div>

MIU MIU Client Advisor

Confidential

<div>
 
 We are seeking a
 
 Supply Chain Planning Manager
 
 to lead demand planning, supply planning, inventory planning, replenishment planning, and S&amp;OP coordination. The role will ensure product availability across stores, e-commerce, wholesale, export, and international markets while reducing excess stock, slow-moving inventory, and working capital exposure.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the monthly demand planning process across categories, SKUs, regions, stores, e-commerce, wholesale, export, and international channels.
 </li>
 <li>
 Develop statistical forecasts based on historical sales, seasonality, promotions, new launches, market trends, customer demand signals, and commercial input.
 </li>
 <li>
 Partner with Sales, Retail, Marketing, Finance, and Operations to validate demand assumptions and align forecasts with business plans.
 </li>
 <li>
 Monitor forecast accuracy and bias, identify root causes of variances, and implement corrective actions.
 </li>
 <li>
 Translate demand forecasts into supply plans, purchase plans, production plans, and replenishment plans.
 </li>
 <li>
 Lead or coordinate the S&amp;OP process to align demand, supply, financial targets, capacity, risks, and management decisions.
 </li>
 <li>
 Ensure alignment between planned demand, supplier lead times, factory capacity, warehouse capacity, logistics constraints, and store requirements.
 </li>
 <li>
 Report supply risks, shortages, excess inventory, delayed shipments, and capacity constraints to senior management.
 </li>
 <li>
 Define inventory policies by SKU, category, and channel, including safety stock, reorder points, minimum and maximum levels, ABC classification, and service-level targets.
 </li>
 <li>
 Manage replenishment plans for stores, warehouses, e-commerce, franchise markets, and international branches.
 </li>
 <li>
 Reduce stock-outs while avoiding overstock, obsolescence, discontinued items, and slow-moving inventory.
 </li>
 <li>
 Support new store openings, seasonal peaks, campaigns, product launches, limited editions, gift sets, bundles, and promotional activities.
 </li>
 <li>
 Ensure launch readiness, including finished goods, packaging materials, testers, display materials, and allocation plans.
 </li>
 <li>
 Manage planning parameters in ERP and demand planning systems, including lead times, MOQ, order frequency, safety stock, forecast codes, and SKU lifecycle status.
 </li>
 <li>
 Develop dashboards covering forecast accuracy, stock availability, inventory days, ageing stock, replenishment performance, supply risks, and S&amp;OP decisions.
 </li>
 <li>
 Improve planning tools, templates, master data, and reporting automation.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Industrial Engineering, Statistics, Operations, or a related field.
 </li>
 <li>
 Master&rsquo;s degree or MBA is preferred.
 </li>
 <li>
 6&ndash;9 years of experience in demand planning, supply planning, inventory planning, replenishment, or S&amp;OP.
 </li>
 <li>
 Experience in retail, FMCG, cosmetics, luxury goods, perfumes, fashion, or consumer goods is highly preferred.
 </li>
 <li>
 Strong knowledge of forecasting, inventory management, S&amp;OP, replenishment, ERP systems, and planning dashboards.
 </li>
 <li>
 Strong analytical skills and ability to work with large data sets.
 </li>
 <li>
 APICS CPIM/CSCP, IBF forecasting certification, or Lean Six Sigma certification is preferred.
 </li>
 </ul>
</div>

Supply Chain Planning Manager

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
Position Purpose:
Sephora Middle East is recruiting a Care Education Expert, based in Sephora University (Jeddah).
The main responsibility of this role is to support Skincare &amp; Haircare learning and development of the KSA West region&rsquo;s store team through the implementation of regional training initiatives, training delivery, in-store coaching and assessment (approx. 70% of time). The Care Education Expert is based in Jeddah and is responsible for all initiatives within the KSA West region. This role reports to the KSA Care Trainer, who oversees Skincare &amp; Haircare training initiatives for whole KSA.
Other tasks will include delivery of Sephora University Skincare &amp; Haircare training modules (in-class and digital) in own region, supporting brand training organization and some admin tasks. The role requires strong collaboration with Retail &amp; Store Managers to support the learning and development of the store team.
This is a regional role that will require frequent travel within the West region of KSA and occasionally in Central and/or East region of KSA. 
 You will excel and enjoy this position if you are ready to actively handle the following missions :
Coaching &amp; Support at store level<ul><li>
Visit Sephora stores on weekly basis to support with follow-up, coaching, assessment and sharing feedback through store visit reports.</li><li>
Develop Skincare &amp; Haircare knowledge and skills of the store team through feedback and coaching on conversation, selling speech, Sephora Attitude and new product launches</li><li>
Responsible for talent development, following the internal process, for the KSA West region.</li><li>
Partner with Retail &amp; Store Managers to share and align on feedback, development plan and follow-up actions through meetings and reports.</li></ul> 
Skincare &amp; Haircare Education<ul><li>
With the support of the KSA Care Trainer, build and manage throughout the year the training calendar and budget for the KSA West region.</li><li>
Deliver our Sephora University Skincare &amp; Haircare training modules (in-class and digital) in KSA West region.</li><li>
Support the KSA Care Trainer with the development of the Skincare Community, by strengthening and developing the Skincare Experts of the KSA West region.</li><li>
Accountable to increase Skincare &amp; Haircare expertise in KSA West region by teaching about conversation, category knowledge, trends, use of devices, selling techniques, cross category and product knowledge.</li><li>
Track development, progress and learning of the KSA West region store team.</li><li>
Follow-up and support engagement of the store team with our digital Sephora Learning App.</li></ul> 
Skincare &amp; Haircare Brand Training<ul><li>
Support the organization and logistics of any Skincare &amp; Haircare Education events.</li><li>
Support in delivering content of multi-brand training organized internally.</li><li>
Support Skincare &amp; Haircare brands digital training.</li><li>
Support organization and monitoring of Skincare &amp; Haircare Masterclass training with involved brands.</li><li>
Manage admin tasks related to Skincare &amp; Haircare brand trainings (digital trainings, attendee lists, testers&rsquo; requests&hellip;).</li></ul> 
Collaboration &amp; Communication with business partners<ul><li>
Store &amp; Retail Management &ndash; share feedback, align on business, priorities &amp; support needed at store level.</li><li>
OGCC SU team &ndash; collaboration, exchange of best practices and learning from each other&rsquo;s</li><li>
HR &ndash; support in providing feedback on the store Skincare team and for HR-organized events</li><li>
Skincare and Haircare Offer team &ndash; tight collaboration at all times to align on priorities &amp; needs</li><li>
Marketing/PR &ndash; participate in events, acting as a true Sephora Ambassador</li></ul> 
Do not hesitate to apply if you have:<ul><li>
Experience in Beauty retail is a must (3+ years) and/or in retail education</li><li>
Skincare &amp; Haircare knowledge</li><li>
Has proven records of coaching and developing people</li><li>
Demonstrate excellent communication, presentation and public speaking skills</li><li>
Locally mobile (will travel within KSA on regular basis) and able to travel regionally (may have to travel within the Middle East countries on yearly basis)</li><li>
Collaborative, flexible, adaptable, resilient, open to feedback and self-motivated</li></ul><div><div><div>
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
</li></ul>Join us and belong to something beautiful.</div></div></div></div>

Care Education Expert

Explore 84+ Store manager in Saudi Arabia this August. Find roles across top companies and apply now to boost your career.