chef/culinary instructor

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admin conceirge - raffels the red sea Jobs in Tabuk

admin conceirge - raffels the red sea

airport greeter - raffles the red sea Jobs in Tabuk

airport greeter - raffles the red sea

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
At SLS The Red Sea, our people are the heartbeat of every experience. As a Talent Acquisition Specialist, you are not just filling roles, you are curating the personalities, passion, and potential that bring the brand to life. This role goes beyond recruitment; it&rsquo;s about identifying standout talent, crafting meaningful candidate journeys, and building a workforce that reflects SLS&rsquo;s bold, design-led spirit. With a sharp eye for talent and a strong sense of brand, you will partner with leaders to attract, engage, and secure individuals who elevate every moment of the guest experience.
Key Responsibilities<ul><li>
Manage end-to-end recruitment processes across all departments, ensuring a seamless and engaging candidate experience</li><li>
Partner with hiring managers to understand business needs and define role requirements and talent profiles</li><li>
Source, attract, and engage top talent through multiple channels, including job boards, social media, networking, and direct outreach</li><li>
Screen, interview, and assess candidates to ensure alignment with both role requirements and SLS culture</li><li>
Coordinate and facilitate interviews, assessment centers, and selection processes</li><li>
Build and maintain a strong talent pipeline for current and future hiring needs, particularly in a pre-opening environment</li><li>
Ensure timely communication and feedback throughout the recruitment lifecycle</li><li>
Manage job postings and employer branding initiatives to position SLS The Red Sea as an employer of choice</li><li>
Maintain accurate candidate records and recruitment data using ATS and recruitment platforms</li><li>
Support onboarding processes in collaboration with People &amp; Culture to ensure a smooth transition for new hires</li><li>
Monitor recruitment metrics and provide insights to improve hiring strategies and efficiency</li><li>
Ensure all recruitment practices comply with company policies and local regulations, including government platforms in Saudi Arabia</li></ul> 

Qualifications 
<ul><li>
Minimum 3&ndash;5 years of experience in talent acquisition, preferably within luxury hospitality or lifestyle brands</li><li>
Strong experience in sourcing, interviewing, and managing full-cycle recruitment</li><li>
Familiarity with applicant tracking systems (ATS) and recruitment tools</li><li>
Knowledge of recruitment processes within Saudi Arabia, including government platforms (e.g., Qiwa, GOSI, Muqeem) is an advantage</li><li>
Excellent communication and interpersonal skills with the ability to build strong relationships</li><li>
Strong organizational skills with the ability to manage multiple roles in a fast-paced environment</li><li>
High level of attention to detail and a proactive, solutions-driven mindset</li><li>
Fluent in English; Arabic is an advantage</li><li>
Passion for people, culture, and creating exceptional candidate experiences</li><li>
Ability to thrive in a dynamic, pre-opening environment with evolving priorities</li></ul></div>

Talent Acquisition Specialist (Saudi National)

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
At SLS The Red Sea, luxury is defined by the details and as Purchasing Manager, you shape those details long before a guest arrives. This role goes beyond procurement; it&rsquo;s about curating quality, sourcing with intention, and ensuring every product reflects the brand&rsquo;s bold, design-led identity. Balancing creativity with commercial insight, you will anticipate operational needs, build strong supplier partnerships, and drive smart purchasing decisions that deliver consistency, innovation, and excellence across the hotel.
Key Responsibilities<ul><li>
Collaborate closely with department leaders to forecast requirements and ensure seamless supply across all guest touchpoints</li><li>
Source, evaluate, and onboard high-quality suppliers that meet SLS standards of luxury, reliability, and consistency</li><li>
Monitor supplier performance and take corrective action where needed to protect service delivery and brand integrity</li><li>
Oversee inventory management across departments, ensuring optimal stock levels, minimal waste, and operational readiness</li><li>
Manage procurement budgets, conduct cost analysis, and identify efficiencies without compromising quality</li><li>
Ensure all purchasing activities comply with internal policies, brand standards, and local regulatory requirements</li><li>
Maintain accurate purchasing records, including purchase orders, contracts, and supplier documentation</li><li>
Drive process improvements through procurement systems, automation, and reporting tools</li><li>
Lead and develop the purchasing team, fostering a culture of accountability, agility, and collaboration</li><li>
Act as the key liaison between suppliers, operational departments, and finance to ensure alignment and efficiency</li><li>
Identify and mitigate supply chain risks, proactively resolving issues such as delays, shortages, or compliance gaps</li><li>
Champion sustainable sourcing practices and environmentally responsible alternatives in line with brand commitments</li></ul> 

Qualifications 
<ul><li>
Minimum 5 years&rsquo; experience in procurement within luxury hospitality or lifestyle hotel brands, including at least 2 years in a managerial role</li><li>
Strong knowledge of procurement systems (e.g., Birchstreet), inventory management, and reporting tools</li><li>
Solid financial and analytical skills with the ability to translate data into strategic decisions</li><li>
Fluent in English and Arabic</li><li>
Strong communication and stakeholder management skills with the ability to influence at all levels</li><li>
Commercially savvy with a creative mindset and a passion for quality and detail</li><li>
Ability to thrive in a fast-paced, pre-opening environment with evolving priorities</li><li>
High level of organization, attention to detail, and commitment to operational excellence</li></ul></div>

Purchasing Manager (Saudi National)

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
At SLS The Red Sea, we don&rsquo;t just deliver luxury, we redefine it&mdash;and every detail comes with a cost that must be mastered. As Cost Controller, you are the driving force behind financial precision, ensuring that creativity and indulgence are balanced with control and accountability. This role goes beyond numbers; it&rsquo;s about shaping smarter decisions, uncovering efficiencies, and ensuring every riyal spent delivers maximum value without compromising the bold, design-led SLS experience.
Key Responsibilities<ul><li>
Monitor and control daily operational costs across all departments, with a strong focus on F&amp;B, spa, retail, and guest experiences</li><li>
Conduct detailed cost analysis, tracking food and beverage costs, consumption patterns, and inventory movements</li><li>
Lead inventory management processes including stock takes, audits, and variance analysis to ensure accuracy and accountability</li><li>
Compare actual costs against budgets and forecasts, identifying variances and providing clear, actionable insights</li><li>
Collaborate with Purchasing to validate pricing, purchase orders, and supplier agreements to ensure value and quality</li><li>
Partner with Culinary and F&amp;B teams to support menu engineering, recipe costing, and portion control</li><li>
Review invoices, transfers, and storeroom procedures to ensure compliance with internal controls and company standards</li><li>
Prepare timely and insightful reports on key cost metrics, including food cost %, beverage cost %, and cost per cover</li><li>
Support month-end closing activities including inventory valuation, accruals, reconciliations, and financial reporting</li><li>
Identify inefficiencies, wastage, and cost-saving opportunities while maintaining brand standards and guest experience</li><li>
Drive awareness of cost control practices across departments, promoting accountability and operational discipline</li><li>
Ensure all cost control processes comply with company policies, audit requirements, and local regulations</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, or a related field</li><li>
Minimum 3 years of experience in cost control or finance within a luxury or lifestyle hospitality environment</li><li>
Strong knowledge of cost accounting principles, inventory systems, and hotel operations, particularly within F&amp;B</li><li>
Experience with financial and inventory systems such as Birchstreet, Materials Control, or similar</li><li>
Familiarity with Opera and Micros systems is highly advantageous</li><li>
Advanced Excel skills with strong analytical and reporting capabilities</li><li>
High attention to detail with a proactive and investigative mindset</li><li>
Strong communication and interpersonal skills with the ability to collaborate across multiple departments</li><li>
Ability to translate data into actionable insights that drive both operational and financial performance</li><li>
Fluent in English and Arabic</li><li>
Ability to thrive in a fast-paced, pre-opening environment with evolving priorities</li></ul></div>

Cost Controller (Saudi National)

Raffles

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
THE POSITION
The incumbent in this position is responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of individual bookings.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul> 
Qualifications 
PERSONAL ATTRIBUTES<ul><li>Creativity, Stress Management, Self-Development, Listening and Oral Skills</li><li>Ability to handle multiple tasks</li><li>Ability to delegate and organize work flow</li><li>Ability to meet deadlines consistently</li><li>Leadership skills</li><li>Managing, training and instructing skills</li></ul> 
QUALIFICATIONS<ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li></ul> 
EXPERIENCE<ul><li>Minimum 3 years experience in Hotel or Resort.</li><li>Luxury hotel or resort background preferred</li><li>Understands the local culture and have worked in the region.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Reservations Manager - Raffles & Fairmont The Red Sea (Saudi Nationality)

Accor

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
The Cluster Sales Manager &ndash; Leisure is responsible for developing and managing the resort's leisure business segment. This includes building and nurturing strategic partnerships with DMCs, tour operators, and travel agencies to drive FIT and group leisure business. The role requires a strong understanding of leisure distribution channels, rate structuring, and global market trends to maximize room night production, revenue, and market share.
Primary Responsibilities
Channel Strategy &amp; Partnership Management<ul><li>
Develop and execute annual account management plans for top-producing and high-potential leisure accounts.</li><li>
Identify, target, and establish contracts with new qualified DMCs and tour operators across key feeder markets.</li><li>
Act as the main liaison for partners regarding contracting, rate loading, marketing initiatives, and product knowledge.</li><li>
Conduct proactive sales calls and face-to-face client meetings with decision-makers weekly.</li><li>
Review account performance regularly, addressing challenges and identifying growth opportunities.</li></ul>
Rate &amp; Inventory Management<ul><li>
Collaborate with Revenue Management to design tactical promotions aligned with demand and profitability goals.</li><li>
Manage inventory allocations, stop-sales, and ad-hoc/group series requests within approved parameters.</li><li>
Ensure rate integrity and parity across all operator and wholesaler channels.</li><li>
Monitor partner pickup performance and minimize cancellations.</li></ul>
Sales &amp; Marketing Execution<ul><li>
Lead sales missions, roadshows, and client visits to strengthen partner relationships.</li><li>
Host familiarization (FAM) trips for operator managers and travel agents to showcase the resort.</li><li>
Partner with the Marketing team to implement co-op campaigns and ensure brand visibility in operator brochures/websites.</li><li>
Deliver engaging product training presentations (virtual and in-person).</li></ul>
Analysis, Administration &amp; Forecasting<ul><li>
Track and analyze production trends using CRM and reservation systems.</li><li>
Prepare detailed monthly and quarterly performance reports for management.</li><li>
Forecast leisure demand accurately and provide timely insights on market developments.</li><li>
Resolve partner queries related to commissions, payments, or promotional content.</li></ul> 
Qualifications 
Knowledge and Experience<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality, or a related field.</li><li>
Minimum of 3 years&rsquo; experience in hotel/resort sales with a focus on the leisure segment.</li><li>
Proven portfolio of contacts with major international wholesalers, tour operators, and travel consortia.</li><li>
Strong knowledge of GCC leisure markets and operator networks.</li><li>
Proficiency in PMS (e.g., Opera), MS Office Suite, and GDS platforms.</li><li>
Experience in remote resort destinations is an advantage.</li><li>
Fluency in English is required; knowledge of an additional language (French, Russian, Mandarin, Arabic) is highly desirable.</li></ul>
Competencies<ul><li>
Strategic Partner Management: Builds and maintains long-term, mutually beneficial business relationships.</li><li>
Analytical Thinking: Strong ability to interpret production data, market trends, and competitive intelligence.</li><li>
Negotiation Skills: Secures profitable and long-term agreements with partners.</li><li>
Communication &amp; Presentation: Engaging presentation and training skills with strong written/verbal communication.</li><li>
Organizational Agility: Handles multiple accounts, details, and projects simultaneously with precision.</li><li>
Cultural Awareness: Adapts sales approach to diverse international markets.</li><li>
Team Collaboration: Works effectively with internal departments to deliver aligned sales strategies.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Sales Manager – Leisure.

Fairmont

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
1. Position Summary 
The Cluster ADOS - Government &amp; Royalty is a highly specialized and confidential role 
responsible for generating and managing all business related to government travel, 
diplomatic missions, royal families, and ultra-high-net-worth individuals requiring royallevel protocols. This position demands an exceptional level of discretion, cultural 
sensitivity, and an existing network within these exclusive circles. The individual will be the 
resort's ambassador for this elite segment, curating utterly bespoke experiences and 
negotiating complex, high-stakes contracts while maintaining the utmost confidentiality 
and security.<div> 
2. Essential Functions &amp; Core Responsibilities 
Strategic Relationship Management &amp; Protocol 
<ul><li>Develop and nurture long-term relationships with key contacts in government</li></ul>
 entities, embassies, consulates, royal diwans (courts), and family offices within 
 GCC. 
<ul><li>Possess an expert understanding of international and regional diplomatic protocols,</li></ul>
 royal hierarchies, and cultural nuances to ensure all interactions are conducted with 
 appropriate respect and formality. 
<ul><li>Serve as the single point of contact for all communications, always ensuring</li></ul>
 absolute discretion and confidentiality. 
 Bespoke Sales Process &amp; Itinerary Curation 
<ul><li>Manage the entire sales process for highly complex and confidential bookings,</li></ul>
 which often involve extensive entourages, specific security details, and unique 
 logistical requirements. 
<ul><li>Curate and present completely customized proposals for entire wings, villas, or full</li></ul>
 resort buy-outs, including detailed itineraries, security plans, and highly 
 personalized amenities. 
<ul><li>Coordinate with all operational departments (Security, F&amp;B, Housekeeping, Spa,</li></ul>
 Butlers) to design and execute flawless, one-of-a-kind experiences that anticipate 
 and exceed every guest need. 
</div><div>Contract Negotiation &amp; Compliance 
<ul><li>Expertly negotiate and manage complex contracts that include specialized clauses</li></ul>
 for security, privacy, force majeure, and diplomatic immunity. 
<ul><li>Have a deep understanding of government per diem rates, billing procedures (e.g.,</li></ul>
 direct billing to embassies, payment against letters of credit), and compliance 
 requirements. 
<ul><li>Ensure all financial transactions are handled with accuracy and discretion, adhering</li></ul>
 to strict internal and external audit trails.</div><div>
Market Intelligence &amp; Networking 
<ul><li>Maintain an impeccable network of contacts and actively leverage it to generate</li></ul>
 new business within the government and royal circles. 
<ul><li>Continuously gather intelligence on market trends, competitor activity, and the</li></ul>
 movements of key figures within the segment. 
<ul><li>Represent the resort at high-level diplomatic functions, national day celebrations,</li></ul>
 and exclusive industry events. 
<ul><li>Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15-</li></ul>
 20] face-to-face client meetings per week with key decision-makers 
 Internal Coordination &amp; Security Liaison 
<ul><li>Act as the primary liaison between the guest's security team and the resort's</li></ul>
 security and management team, facilitating thorough advance planning and risk 
 assessments. 
<ul><li>Conduct pre-arrival briefings with all relevant resort departments to ensure</li></ul>
 complete readiness and understanding of all protocols and requirements. 
<ul><li>Manage all aspects of the pre-arrival process, including but not limited to vetting of</li></ul>
 staff, privacy controls, and specific suite preparation</div> 
Qualifications<div> 
Mandatory: 
<ul><li>Bachelor&rsquo;s degree in International Relations, Business Administration, Hospitality, or a related field. Master&rsquo;s degree is a plus.</li><li>A minimum of 5 years of experience in ultra-luxury hospitality sales, with at least 3 years specifically focused on the Government, Diplomatic, and Royalty segment.</li><li>A verifiable, extensive, and portable portfolio of high-level contacts within government agencies, royal families, and diplomatic corps, particularly within the GCC and other key international markets.</li><li>Efficiency experience in handling UHNWI and Royal Families.</li><li>Impeccable professional references that can attest to discretion and performance.</li></ul></div><div>
Highly Desirable: 
<ul><li>Previous experience working in a palace hotel or a resort renowned for hosting royalty and heads of state.</li><li>Formal training in international protocol and security coordination.</li><li>Fluency in Arabic is essential. Fluency in additional languages (e.g., French, English) is a significant advantage.</li><li>An existing security clearance is highly advantageous.</li></ul></div><div>
4. Key Competencies &amp; Behavioral Indicators 
<ul><li>Utmost Discretion &amp; Confidentiality: Unquestionable integrity and the ability to handle sensitive information with the highest level of confidentiality.</li><li>Cultural Savvy &amp; Diplomacy: Deep respect for and understanding of diverse cultures, traditions, and protocols.</li></ul></div><div>
Possesses exceptional tact and grace under pressure. 
<ul><li>Executive Presence: The poise, professionalism, and communication skills to interact confidently with ambassadors, royalty, and C-suite executives.</li><li>Bespoke Service Mindset: An innate ability to anticipate unexpressed needs and curate highly personalized, flawless experiences.</li><li>Crisis Management: Remains calm, composed, and solution-oriented in high-pressure situations with complex logistical challenges.</li><li>Resilience &amp; Patience: Understands that sales cycles are long and relationship-based, requiring persistent and respectful nurturing.</li></ul></div><div>
5. Performance Metrics (KPIs) 
Performance will be measured against highly specialized goals: 
<ul><li>Achievement of Total Revenue Goal for the segment (often the highest ADR and total revenue per guest)</li><li>Number of Successful VVIP &amp; Royalty Visits hosted without incident</li><li>Client Confidentiality &amp; Satisfaction: Measured through direct feedback from principals and their offices; zero breaches of privacy.</li><li>Account Penetration &amp; Growth within assigned portfolio of key accounts and royal households.</li><li>Repeat &amp; Referral Business from existing high-profile contacts.</li></ul></div><div>
6. Working Conditions 
<ul><li>This role operates with an exceptionally high degree of autonomy and confidentiality.</li><li>Must be respond to the needs and inquiries of this clientele, which may operate outside of standard business hours.</li><li>This position is based in Riyadh but requires travel for the Red Sea / resort as per the management decision and business needs</li><li>Travel may be required for key client meetings or to accompany high-profile site inspections.</li><li>Success is measured not only in revenue but in the flawless execution of visits and the strengthening of the resort's reputation within this elite segment</li></ul></div> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Assistant Sales Director - Government & Royalty GCC - Raffles & Fairmont The Red Sea

Hilton

<div>Duty Manager
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. 
 
What will I be doing? 
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Duty Manager

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