admin conceirge - raffels the red sea

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assistant it manager - fairmont the red sea Jobs in Tabuk

assistant public area manager - raffles the red sea Jobs in Tabuk

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admin conceirge raffels the red sea

Raffles

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Roles &amp; Responsibilities<ul><li>
Operational Coordination: Act as the central point of communication for the lobby, coordinating between Doormen, Porters, Reception, and Raffles Butlers to ensure flawless guest journeys.</li><li>
Guest Profile Management: Build and maintain detailed guest profiles in the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to personalize future interactions.</li><li>
Pre-Arrival Correspondence: Manage the pre-arrival email cycle, following up on ongoing communications with guests and travel agents to confirm arrival details and special preparations.</li><li>
Administrative Logistics: Responsible for sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory (function board).</li><li>
Inventory &amp; Stock Control: Take regular inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for restocks.</li><li>
Service Recovery Support: Assist in logging and reporting guest complaints, tracking feedback, and ensuring swift corrective action is taken to uphold brand standards.</li></ul>
Professional Standards &amp; Etiquette<ul><li>
Legendary Service Philosophy: Provide &quot;warm, anticipatory, and personalized service&quot; that aligns with the Raffles heritage.</li><li>
Grooming &amp; Presentation: Maintain impeccable grooming and professional posture at all times; standard etiquette includes avoiding folded arms, keeping hands out of pockets, and never leaning on counters.</li><li>
Confidentiality: Strictly handle sensitive guest information with the &quot;utmost discretion and integrity&quot;.</li></ul> 

Qualifications 
Qualifications &amp; Attributes<ul><li>
Experience: Typically requires 2+ years in a luxury hotel front office or guest relations role.</li><li>
Technical Proficiency: Strong working knowledge of Microsoft Office (particularly Excel) and hotel Property Management Systems.</li><li>
Personal Traits: Must be &quot;poised, creative, and inquisitive,&quot; with a high level of emotional intelligence and cultural awareness.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Admin Conceirge - Raffels The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Leadership: Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe.</li><li>
Team Management: Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards.</li><li>
Program Development: Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities that align with the Red Sea's unique environment.</li><li>
Guest Engagement: Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience.</li><li>
Safety &amp; Compliance: Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts.</li><li>
Administrative Support: Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Education: A degree or certification in Early Childhood Education, Recreation Management, or a related field.</li><li>
Experience: Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role. Pre-opening experience is often a high-priority requirement for new Red Sea developments.</li><li>
Certifications: Current CPR and First Aid certifications are mandatory.</li><li>
Personal Attributes: Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Assistant Manager - Raffles the Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Responsibilities<ul><li>
Operational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces, including lobbies, restaurants, elevators, and outdoor arrival areas.</li><li>
Quality Assurance: Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.</li><li>
Team Leadership: Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of &quot;heartfelt hospitality&quot; and anticipatory service.</li><li>
Program Planning: Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP arrivals or events.</li><li>
Departmental Collaboration: Liaise with Engineering, Front Office, and F&amp;B to address maintenance needs or guest concerns promptly.</li><li>
Resource Management: Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort&rsquo;s sustainability and safety protocols.</li></ul> 

Qualifications 
Requirements &amp; Qualifications<ul><li>
Experience: Minimum of 3&ndash;5 years in luxury hospitality housekeeping, with significant experience in a supervisory or assistant management role.</li><li>
Pre-Opening Expertise: Experience in pre-opening stages&mdash;including project coordination and document control&mdash;is often mandatory for this specific destination.</li><li>
Technical Skills: Proficiency in property management systems (like Opera) and a deep understanding of specialized cleaning techniques for high-end finishes.</li><li>
Core Attributes: A proactive, anticipatory approach, impeccable grooming, and a strong sense of ownership and accountability.</li><li>
Sustainability Mindset: Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Assistant Public Area Manager - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Roles &amp; Responsibilities<ul><li>
Laundry Processing: Handle washing, dry cleaning, and pressing according to procedures established by the Laundry Manager.</li><li>
Chemical Management: Safely and carefully use laundry chemicals, solvents, and spotting chemicals as instructed.</li><li>
Item Marking &amp; Inspection: Mark all items for laundering with attention to room numbers and sequences. Report any stained or torn items, items left in pockets, or jewelry found on clothing to supervisors before cleaning.</li><li>
Adherence to Guest Requests: Ensure specific instructions are followed perfectly, such as folding trousers, using light starch, or folding shirts.</li><li>
Equipment Care: Weigh laundry prior to loading and maintain all equipment in a proper state of cleanliness.</li><li>
Operational Support: Attend daily briefings and carry out valet services as needed, including the delivery of linen.</li><li>
Area Maintenance: Keep the working area clean, organized, and professional at all times.</li></ul> 

Qualifications 
Qualifications &amp; Attributes<ul><li>
Experience: Typically requires a minimum of 1&ndash;2 years in a similar capacity within a 5-star or luxury hospitality environment.</li><li>
Language Skills: Average reading, writing, and oral proficiency in English is required.</li><li>
Professionalism: Must be well-presented and professionally groomed at all times to align with Raffles' high standards.</li><li>
Key Skills: Strong interpersonal skills and extreme attention to detail are essential for maintaining service quality.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Laundry Attendant - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers. 
Job Description 
Key Roles &amp; Responsibilities<ul><li>
Departmental Epicenter: Act as the central communication hub, coordinating butler services and following up on guest activities to ensure flawless service delivery.</li><li>
Pre-Arrival Preparation: Meticulously review arrival lists (ideally 7 days in advance) and guest profiles to prepare for companion preferences and special requirements.</li><li>
Inter-Departmental Liaison: Track and monitor service requests performed by other departments&mdash;such as Turndown (Housekeeping), Maintenance, or F&amp;B&mdash;to ensure they meet Raffles&rsquo; strict timelines and standards.</li><li>
Operational Coordination: Manage the departmental workflow, including monitoring message boxes for task completion and ensuring butlers follow through on scheduled guest rituals.</li><li>
Guest Preference Management: Actively update guest history databases with personal information, practices, and &quot;likes/dislikes&quot; gleaned from observations and feedback.</li><li>
Administrative Support: Assist the Head Butler with administrative needs, including inventory control for butler supplies and preparing operational reports.</li></ul>
Professional Standards<ul><li>
Raffles Values: Embody the brand personality: Charming, Graceful, Thoughtful, and Welcoming.</li><li>
Service Excellence: Adhere to the &quot;Top 5 Service Excellence&quot; standards: Look at me, Smile at me, Talk to me, Listen to me, and Thank me.</li><li>
Compliance: Maintain full awareness of LQA (Leading Quality Assurance) and Forbes Travel Guide standards to ensure world-class luxury benchmarks are met.</li></ul> 

Qualifications 
Qualifications &amp; Attributes<ul><li>
Experience: Typically requires 2&ndash;3 years in luxury hospitality (Front Office, Concierge, or Butler service).</li><li>
Technical Skills: Proficiency in Opera Property Management System (PMS) and Microsoft Office is generally required for coordinating tasks and data.</li><li>
Traits: Exceptional eye for detail, the ability to work under high pressure with minimal supervision, and strong organizational skills.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Butler coordinator - Raffles The Red Sea

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
At SLS The Red Sea, our people are the heartbeat of every experience. As a Talent Acquisition Specialist, you are not just filling roles, you are curating the personalities, passion, and potential that bring the brand to life. This role goes beyond recruitment; it&rsquo;s about identifying standout talent, crafting meaningful candidate journeys, and building a workforce that reflects SLS&rsquo;s bold, design-led spirit. With a sharp eye for talent and a strong sense of brand, you will partner with leaders to attract, engage, and secure individuals who elevate every moment of the guest experience.
Key Responsibilities<ul><li>
Manage end-to-end recruitment processes across all departments, ensuring a seamless and engaging candidate experience</li><li>
Partner with hiring managers to understand business needs and define role requirements and talent profiles</li><li>
Source, attract, and engage top talent through multiple channels, including job boards, social media, networking, and direct outreach</li><li>
Screen, interview, and assess candidates to ensure alignment with both role requirements and SLS culture</li><li>
Coordinate and facilitate interviews, assessment centers, and selection processes</li><li>
Build and maintain a strong talent pipeline for current and future hiring needs, particularly in a pre-opening environment</li><li>
Ensure timely communication and feedback throughout the recruitment lifecycle</li><li>
Manage job postings and employer branding initiatives to position SLS The Red Sea as an employer of choice</li><li>
Maintain accurate candidate records and recruitment data using ATS and recruitment platforms</li><li>
Support onboarding processes in collaboration with People &amp; Culture to ensure a smooth transition for new hires</li><li>
Monitor recruitment metrics and provide insights to improve hiring strategies and efficiency</li><li>
Ensure all recruitment practices comply with company policies and local regulations, including government platforms in Saudi Arabia</li></ul> 

Qualifications 
<ul><li>
Minimum 3&ndash;5 years of experience in talent acquisition, preferably within luxury hospitality or lifestyle brands</li><li>
Strong experience in sourcing, interviewing, and managing full-cycle recruitment</li><li>
Familiarity with applicant tracking systems (ATS) and recruitment tools</li><li>
Knowledge of recruitment processes within Saudi Arabia, including government platforms (e.g., Qiwa, GOSI, Muqeem) is an advantage</li><li>
Excellent communication and interpersonal skills with the ability to build strong relationships</li><li>
Strong organizational skills with the ability to manage multiple roles in a fast-paced environment</li><li>
High level of attention to detail and a proactive, solutions-driven mindset</li><li>
Fluent in English; Arabic is an advantage</li><li>
Passion for people, culture, and creating exceptional candidate experiences</li><li>
Ability to thrive in a dynamic, pre-opening environment with evolving priorities</li></ul></div>

Talent Acquisition Specialist (Saudi National)

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles &amp; Farimont The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Operational Supervision &amp; Quality Assurance:<ul><li>
Ensure all spa, fitness, and recreation areas are clean, organized, and fully prepared at all times.</li><li>
Maintain cleanliness of treatment rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces.</li><li>
Replenish towels, linens, amenities, and supplies in accordance with brand standards and operational needs.</li><li>
Support the setup and reset of treatment rooms and wellness areas before and after guest use.</li><li>
Monitor equipment and facilities, reporting any maintenance issues promptly.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience.</li><li>
Assist guests with facility orientation, including locker usage, amenities, and wellness areas.</li><li>
Anticipate guest needs by ensuring availability of towels, refreshments, and amenities.</li><li>
Maintain a calm, clean, and relaxing environment that enhances the overall wellness experience.</li><li>
Respond promptly to guest requests and support service recovery where required.</li></ul>
Team Collaboration &amp; Support:<ul><li>
Support spa therapists, wellness instructors, and supervisors in ensuring smooth daily operations.</li><li>
Assist in preparing for treatments, wellness sessions, and recreational activities.</li><li>
Participate in daily briefings to stay informed of guest movements, priorities, and operational updates.</li><li>
Promote a team culture of cooperation, efficiency, and service excellence.</li></ul>
Coordination &amp; Communication:<ul><li>
Communicate guest needs, preferences, and any concerns to the relevant team members promptly.</li><li>
Coordinate with Spa Reception and other departments to ensure guest readiness and facility availability.</li><li>
Report lost and found items, safety hazards, or irregularities immediately.</li></ul>
Commercial &amp; Financial Support:<ul><li>
Support the promotion of spa services and wellness facilities through positive guest engagement.</li><li>
Maintain awareness of available services, packages, and facility offerings to assist guests effectively.</li><li>
Ensure proper usage and control of supplies to support cost efficiency.</li></ul>
Standards, Safety &amp; Compliance:<ul><li>
Adhere to Raffles &amp; Fairmont grooming, hygiene, and presentation standards at all times.</li><li>
Ensure compliance with health, safety, and sanitation regulations.</li><li>
Maintain cleanliness protocols and infection control standards across all wellness areas.</li><li>
Uphold guest privacy and confidentiality at all times.</li><li>
Support sustainability initiatives and environmentally responsible practices.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Minimum 1&ndash;2 years of experience in housekeeping, spa, recreation, or a similar role within hospitality.</li><li>
Experience in a luxury or five-star hotel environment is an advantage.</li><li>
Basic knowledge of spa and wellness operations is preferred.</li><li>
Pre-opening experience is a plus.</li></ul>
Skills &amp; Competencies:<ul><li>
Strong attention to detail and cleanliness standards.</li><li>
Good communication and interpersonal skills.</li><li>
Ability to provide courteous and professional guest service.</li><li>
Basic organizational and time management skills.</li><li>
Ability to work as part of a team in a fast-paced environment.</li></ul>
Personal Attributes:<ul><li>
Positive, friendly, and service-oriented attitude.</li><li>
Well-groomed with professional presentation.</li><li>
Reliable, disciplined, and proactive.</li><li>
Calm and composed in a guest-facing environment.</li><li>
Willingness to learn and support team operations.</li></ul> 

Additional Information 
<ul><li>
Understanding of luxury hospitality standards and guest expectations.</li><li>
Ability to support pre-opening activities, including setup and operational readiness of wellness facilities.</li><li>
A hands-on approach with strong attention to detail and ownership.</li><li>
Impeccable grooming and presentation aligned with luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Wellness Attendant, Raffles & Fairmont The Red Sea

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