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store operations manager

BoF Careers

<div>
 
 Overview
 
 
 
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 
 
 
 Your Impact
 
 
 
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 
 
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 
 
 
 Responsibilities And Tasks
 
 
 
 <ul>
 <li>
 Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
 </li>
 <li>
 Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
 </li>
 <li>
 Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
 </li>
 <li>
 Ensure the implementation and execution of after sales service procedures striving for excellent results
 </li>
 <li>
 Be the point of contact with regard to transfers in and out.
 </li>
 <li>
 Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
 </li>
 <li>
 Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Requirements:
 </li>
 <ul>
 <li>
 5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
 </li>
 <li>
 Degree with specialization in Retail/Hospitality Management is a plus;
 </li>
 <li>
 Willingness to relocate and evolve in the organization;
 </li>
 <li>
 Proven background in staff recruitment and development;
 </li>
 <li>
 Proven excellent client service and stock management skills;
 </li>
 <li>
 Fluency in Turkish and good level in English, while another language is a plus;
 </li>
 <li>
 Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
 
 </li>
 </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
</div>

Moncler Store Operations Manager - Istanbul Airport F/M

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
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 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

 Guess

<div>Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.<ul>
<li>Assistant Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul>Requirements<ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

Assistant Store Manager (Historia)

Tiffany & Co.

<div>
 
 Job Description
 
 
 
 
 TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
 
 
 
 
 At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
 
 
 
 
 It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
 
 
 
 
 We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
 
 
 
 
 Main Responsabilites:
 
 
 
 <ul>
 <li>
 Retail Excellence &ndash; Execute exceptional retail performance to ensure sales and service
 </li>
 <ul>
 <li>
 Develop &amp; execute an annual sales plan to deliver the store sales target whilst meeting budget
 </li>
 <li>
 Understand &amp; analyze the business needs, productivity and KPIs and provide business insights
 </li>
 <li>
 Drive the daily performance animation through effective communication at store and SP level
 </li>
 <li>
 Lead the execution of retail excellence standards
 </li>
 <li>
 Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities
 </li>
 </ul>
 <li>
 Operational Excellence &ndash; Execute exceptional operational performance to ensure quality and quantity of stock
 </li>
 <ul>
 <li>
 Identify &amp; elevate out of stocks and merchandising needs to drive growth through product assortment and presentation optimization
 </li>
 <li>
 Own compliance of store operations, health and safety, maintenance and store environment
 </li>
 </ul>
 <li>
 Team leadership and planning &ndash; Improve the business value through leading talent/ individuals/ teams and the optimization of resources
 </li>
 <ul>
 <li>
 Align resources to reflect the store needs; traffic, client profile and product potential
 </li>
 <li>
 Conduct daily and monthly team meetings to motivate and engage team
 </li>
 </ul>
 <li>
 Talent Management &ndash; Acquisition, retention, development and engagement of teams and individuals
 </li>
 <ul>
 <li>
 Recruit and develop talent pipeline and build succession plans
 </li>
 <li>
 Build and develop best in class client centric teams, assess team capabilities &amp; build robust development plans
 </li>
 <li>
 Address and action performance management issues in a timely manner through consistent feedback
 </li>
 </ul>
 <li>
 Client Experience &ndash; Elevate in store experience consistently delivering memorable moments
 </li>
 <ul>
 <li>
 Identify and activate new client sources (third party / mall partnerships), with a focus on HNWC
 </li>
 <li>
 Coach and monitor team cultivation practices with CRM
 </li>
 <li>
 Execute events in partnership with PR &amp; gain business alignment with a commercial goal
 </li>
 </ul>
 <li>
 Client Development &ndash; Deepen the relationship with our customers to drive lifetime loyalty and spend
 </li>
 <ul>
 <li>
 Ensure highest levels of in-store luxury experience at all times
 </li>
 <li>
 Manage customers issues / complaints
 
 
 </li>
 </ul>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 A minimum of 5-10 years of sales management experience within retail or luxury retail or relevant customer related experience
 </li>
 <li>
 Proven track record in people management, coaching, customer development, sales generation and achievement of sales results
 </li>
 <li>
 Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.)
 </li>
 <li>
 Willingness to work non-traditional business hours including evenings, weekends and holidays
 </li>
 <li>
 Superior communication skills, both verbal and written, as well as interpersonal skills using positive leadership models
 </li>
 <li>
 Proven ability to work in a fast-paced, changing environment
 </li>
 <li>
 Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills
 </li>
 <li>
 Through professional presence and behaviors, ability to inspire trust, integrity, influence client and staff members
 </li>
 <li>
 Must have authorization to work in the country where the position is based
 </li>
 <li>
 Turkish and English speaking abilities are mandatory, a third language is an appreciated plus. an appreciated plus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 A college/university degree.
 </li>
 <li>
 Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
 
 
 </li>
 </ul>
 LI-SM1
</div>

Store Manager | NEW OPENING - Istanbul Airport

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 The candidate will join the store team located in Istanbul.
 
 
 The position will report directly to the Store Manager.
 
 
 
 
 
 
 MISSION
 
 
 
 The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
 </li>
 <li>
 Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
 </li>
 <li>
 Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
 </li>
 <li>
 Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Ensure that the team proactively manage clienteling activities in coordination with CRM department;
 </li>
 <li>
 Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
 </li>
 <li>
 Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
 </li>
 <li>
 Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
 </li>
 <li>
 Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
 </li>
 <li>
 Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
 </li>
 <li>
 Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
 </li>
 <li>
 Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
 </li>
 <li>
 Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
 </li>
 <li>
 Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales background: previous experience preferably in retail sector in similar role
 </li>
 <li>
 Strong communication skills, with the ability to listen actively and engage thoughtfully
 </li>
 <li>
 A problem solver who can identify issues, evaluate solutions, and make informed decisions
 </li>
 <li>
 A team player who values collaboration and can work towards common goals
 </li>
 <li>
 Effective time management, prioritizing tasks efficiently
 </li>
 </ul>
 
 
 
 
 Location: Istanbul
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Assistant Store Manager - Istanbul

<div>
 Position
 
 
 Area Visual Merchandiser is responsible for implementing and maintaining the VM global strategy in Turkey. Area VM is the point of reference for the VM in-store, supporting, guiding and training them to achieve their objectives. The position directly reports in terms of functions to the Zone VM Manager and hierarchically to their base boutique Store Manager.
 
 
 Job responsibilities
 
 
 
 Image
 
 
 
 <ul>
 <li>
 Ensure the Maison image standards are well implemented in all the boutiques in the area.
 </li>
 <li>
 Oversee the in-store client experience guaranteeing good lighting, music, videos and decoration elements on a day-to-day basis.
 
 
 </li>
 </ul>
 
 Planning &amp; Operations
 
 
 
 <ul>
 <li>
 Manage store windows set-ups and collection launches in all the boutiques in the area to be in line with the VM and Merchandising Calendar.
 </li>
 <li>
 Collaborate with internal stakeholders (Retail, Operations, Merchandising and Marketing/Events) to ensure VM high-level execution.
 </li>
 <li>
 Collaborate with external suppliers ensuring the brand standards expectations.
 </li>
 <li>
 Coordinate the in-store VMs in the area for all the daily VM activities.
 </li>
 <li>
 Manage the VM props organization and inventories for all the boutiques in the area ensuring the good condition of these materials and informing any possible needs to the Zone VM Manager.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Provide qualitative feedback based on the central VM guidelines to the in-store VMs after any set-up.
 </li>
 <li>
 Use Photo-reporting as the main communication channel. Ensuring high-quality photos, respecting the timing and implementing any changes if needed after feedback.
 </li>
 <li>
 Be the link between the boutiques Retail Teams and the Zone VM Manager.
 
 
 </li>
 </ul>
 
 Business perspective
 
 
 
 <ul>
 <li>
 Plan product rotations in accordance with each boutique needs to maximize the sales, always ensuring alignment with central guidelines.
 </li>
 <li>
 Be familiar with the performance of the boutiques in the area, monitoring closely the sell-through per collection and universe.
 
 
 </li>
 </ul>
 
 Training
 
 
 
 <ul>
 <li>
 Provide continuous training to the VMs in the related area following the inputs and the updates coming from central VM department.
 </li>
 <li>
 Work on a plan to ensure the engagement of the Retail Teams on the day-to-day image standards maintenance.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 Min 5- years&rsquo; experience in a company with international exposure
 </li>
 <li>
 English as first business language; other languages are considered a plus.
 </li>
 <li>
 Good proficiency in Excel, Word, PowerPoint; knowledge of Adobe pack (notably Photoshop) is a plus
 </li>
 <li>
 Flexibility regarding working schedule when required (such as late nights and weekends)
 </li>
 <li>
 Availability for business travels
 </li>
 <li>
 Entrepreneurial spirit
 </li>
 <li>
 Creativity with interest in fashion, design and art
 </li>
 <li>
 People oriented
 </li>
 <li>
 Time management and organizational skills
 </li>
 </ul>
</div>

Area Visual Merchandiser

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693 store operations manager jobs IN Istanbul

Moncler Store Operations Manager - Istanbul Airport F/M

Country Operations Manager

Assistant Store Manager (Historia)

Store Manager | NEW OPENING - Istanbul Airport

Store Manager | NEW OPENING - Istanbul Airport

Assistant Store Manager - Istanbul

Area Visual Merchandiser