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business development manager - comstor key accounts Jobs in Kuwait

business development manager - comstor key accounts

corporate sales officer

strategic customer success team leader

Zain

<div>About the Role<ul><li> 
Lead, manage, and mentor the Strategic Customer Success Account Managers, providing guidance, support, and performance feedback to drive a customer-first culture.</li><li>
Monitor the provision of Level 2 support to enterprise customers, ensuring timely, empathetic, and effective resolution of technical issues that strengthens long-term customer relationships.</li><li>
Collaborate with Marketing, Sales, and Operations to capture customer feedback, address recurring challenges, analyze trends, and align on customer experience initiatives that drive continuous service improvements</li><li>
Act as a key escalation point for critical customer issues, ensuring cross-functional coordination, ownership, and accountability until resolution is achieved.</li><li>
Monitor and track escalated issues, maintaining transparent and regular communication with customers and internal stakeholders to reinforce trust and reliability.</li><li>
Ensure the maintenance of accurate and detailed records of customer interactions, issues, and resolutions in the support ticketing system, enabling data-driven insights for customer experience enhancements.</li><li>
Provide coaching, mentoring, and ongoing training to Customer Success Account Managers to strengthen not only their technical skills and product knowledge but also their customer engagement and communication capabilities.</li></ul>
What We Need From You 
Skills:<ul><li>
Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>
Ability to efficiently manage one's own time and the time of others</li><li>
Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management</li><li>
Ability to troubleshoot problems, analyze data and monitor systems</li><li>
Ability to adapt to new digital technologies and trends remaining at the forefront of innovation</li><li>
Excellent written and verbal communication skills</li><li>
Excellent negotiation skills to express ideas and align stakeholders</li><li>
Solid understanding of the telecommunications industry including the latest technological trends</li><li>
Strong problem-solving skills and ability to identify and frame key issues</li><li>
Ability to identify, assess and manage risks</li><li>
Strong organization and project management skills</li></ul>
Education Level &amp; Major: Bachelor's Degree required, Business, Marketing or a related field
Master's in business/MBA preferred</div>

Strategic Customer Success Team Leader

Zain Kuwait

<div>
 
 About The Role
 
 
 
 <ul>
 <li>
 Lead, manage, and mentor the Strategic Customer Success Account Managers, providing guidance, support, and performance feedback to drive a customer-first culture.
 </li>
 <li>
 Monitor the provision of Level 2 support to enterprise customers, ensuring timely, empathetic, and effective resolution of technical issues that strengthens long-term customer relationships.
 </li>
 <li>
 Collaborate with Marketing, Sales, and Operations to capture customer feedback, address recurring challenges, analyze trends, and align on customer experience initiatives that drive continuous service improvements
 </li>
 <li>
 Act as a key escalation point for critical customer issues, ensuring cross-functional coordination, ownership, and accountability until resolution is achieved.
 </li>
 <li>
 Monitor and track escalated issues, maintaining transparent and regular communication with customers and internal stakeholders to reinforce trust and reliability.
 </li>
 <li>
 Ensure the maintenance of accurate and detailed records of customer interactions, issues, and resolutions in the support ticketing system, enabling data-driven insights for customer experience enhancements.
 </li>
 <li>
 Provide coaching, mentoring, and ongoing training to Customer Success Account Managers to strengthen not only their technical skills and product knowledge but also their customer engagement and communication capabilities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to lead, inspire and motivate stakeholders towards a common goal
 </li>
 <li>
 Ability to efficiently manage one's own time and the time of others
 </li>
 <li>
 Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management
 </li>
 <li>
 Ability to troubleshoot problems, analyze data and monitor systems
 </li>
 <li>
 Ability to adapt to new digital technologies and trends remaining at the forefront of innovation
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Excellent negotiation skills to express ideas and align stakeholders
 </li>
 <li>
 Solid understanding of the telecommunications industry including the latest technological trends
 </li>
 <li>
 Strong problem-solving skills and ability to identify and frame key issues
 </li>
 <li>
 Ability to identify, assess and manage risks
 </li>
 <li>
 Strong organization and project management skills
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s Degree required, Business, Marketing or a related field
 
 
 Master&rsquo;s in business/MBA preferred
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN1944 - Strategic Customer Success Team Leader

Westcon-Comstor

<div>
 
 The Key Accounts Business Development Manager will be responsible for developing, managing, and expanding relationships with Comstor's key partners in the assigned markets. Acting as the primary contact for these accounts, the role will focus on strengthening partner engagement, driving Cisco business growth, and ensuring operational excellence in account management.
 
 
 This role is highly strategic and requires a strong blend of business development acumen, partner relationship management, and collaboration with internal sales and operational teams to achieve country-level sales targets and long-term growth objectives.
 
 
 
 
 
 
 DUTIES &amp; RESPONSIBILITIES
 
 
 
 Key Partner Management
 
 <ul>
 <li>
 Act as the first point of contact for assigned key partners across Kuwait, Qatar, and Bahrain.
 </li>
 <li>
 Manage partner registrations, contracts, and renewals with Comstor and Cisco to ensure seamless operations and compliance.
 </li>
 <li>
 Strengthen long-term partner relationships to position Comstor as the distributor of choice for Cisco solutions.
 </li>
 </ul>
 
 
 
 
 Business Development &amp; Sales Growth
 
 <ul>
 <li>
 Work hand in hand with the sales teams to build and maintain a robust business funnel.
 </li>
 <li>
 Drive the achievement of country sales targets by aligning account strategies with Cisco's business objectives.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within assigned accounts and markets.
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Develop annual account plans and growth strategies for each partner.
 </li>
 <li>
 Track milestones, KPIs, and progress against agreed business objectives.
 </li>
 <li>
 Monitor market dynamics and partner performance, proactively addressing risks and opportunities.
 </li>
 </ul>
 
 
 
 
 Collaboration &amp; Alignment
 
 <ul>
 <li>
 Coordinate with internal teams (sales, architecture, marketing, operations, technical, finance) to deliver best-in-class partner experience.
 </li>
 <li>
 Work closely with Cisco channel teams to align Comstor's activities with Cisco's GTM (Go-to-Market) strategy.
 </li>
 <li>
 Support marketing campaigns, enablement sessions, and events to drive partner engagement.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Ensure accurate partner records, forecasts, and reporting are maintained in line with company processes.
 </li>
 <li>
 Monitor and improve operational workflows between Comstor and partners to optimize efficiency.
 </li>
 <li>
 Provide timely feedback and market intelligence to internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOU
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor's degree in Business, Sales, Marketing, IT, or related field (MBA preferred).
 </li>
 <li>
 Professional Experience:
 </li>
 <li>
 5+ years of experience in business development, account management, or channel/partner management, ideally within IT distribution, vendor, or system integrator environments.
 </li>
 <li>
 Proven experience in managing key accounts in the GCC region (experience in Kuwait, Qatar, Bahrain markets is a strong advantage).
 </li>
 <li>
 Solid understanding of Cisco's solutions portfolio (networking, collaboration, security, cloud, and data center) is highly preferred.
 </li>
 <li>
 Demonstrated success in achieving and exceeding sales targets.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies:
 
 <ul>
 <li>
 Strong partner relationship management and negotiation skills.
 </li>
 <li>
 Excellent communication and presentation skills in English (Arabic is a plus).
 </li>
 <li>
 Ability to develop strategic account plans and execute them effectively.
 </li>
 <li>
 Strong analytical, reporting, and forecasting capabilities.
 </li>
 <li>
 Collaborative team player with the ability to work across multiple functions.
 </li>
 <li>
 Results-driven, proactive, and adaptable to a fast-paced business environment.
 </li>
 </ul>
 
 
 
 
 Other Requirements:
 
 <ul>
 <li>
 Willingness to travel within Kuwait, Qatar, and Bahrain as required.
 </li>
 <li>
 Strong cultural awareness and ability to build trust across diverse markets.
 </li>
 </ul>
 
 
 
 
 Why Join Comstor?
 
 
 Work with the global leader in Cisco distribution and gain unparalleled exposure to Cisco's ecosystem.
 
 
 
 
 
 Be part of a dynamic, multicultural team with a shared focus on growth and success.
 
 
 Competitive compensation and benefits package.
 
 
 
 
 
 Career development opportunities within Westcon-Comstor's network.
 
 
 Opportunity to make a real impact in driving Cisco's success in the Gulf region.
 
</div>

Business Development Manager - Comstor Key Accounts

American International University

<div>Executive Director of Information Technology 

Position Overview

American International University (AIU) in Kuwait is seeking a strategic and hands-on Executive Director of Information Technology to lead all enterprise technology systems across the university. This senior leader will oversee the Student Information System (Banner), Learning Management System (Canvas), Customer Relationship Management (Salesforce), Enterprise Resource Planning/Finance systems (Oracle), and analytics platforms (Tableau). The Executive Director will drive digital transformation, ensure operational excellence, and align IT initiatives with the university&rsquo;s long-term strategic goals. 
Key Responsibilities
<ul>
<li>Lead the development and execution of a multi-year IT strategy aligned with institutional objectives.</li>
<li>Oversee implementation, integration, and optimization of core enterprise platforms (Banner, Canvas, Salesforce, Oracle, Tableau).</li>
<li>Drive data and analytics initiatives to support decision-making and institutional effectiveness.</li>
<li>Establish strong cybersecurity, data privacy, and risk management policies.</li>
<li>Collaborate with academic and administrative leaders to assess technology needs and drive user adoption.</li>
<li>Lead, mentor, and develop a high-performing IT team with a culture of innovation and service.</li>
<li>Manage the IT budget, vendor relationships, and technology contracts.</li>
<li>Ensure compliance with institutional, accreditation, and regulatory standards.</li></ul> 


Qualifications
<ul>
<li>Master&rsquo;s degree in Information Technology, Computer Science, or a related field (Doctorate preferred).</li>
<li>8&ndash;10+ years of progressive IT leadership experience, preferably in higher education.</li>
<li>Direct experience with Banner, Canvas, Salesforce, Oracle Finance, and Tableau.</li>
<li>Proven record in digital transformation, project management, and organizational change.</li>
<li>Strong leadership, strategic planning, and communication skills.</li>
<li>Relevant certifications (e.g., PMP, CISSP, ITIL, CCIO) are an advantage.</li></ul> 


About American International University (AIU)

American International University (AIU) is a private, co-educational institution in Kuwait, established in 2019, offering undergraduate degree programs based on the American model of higher education. The language of instruction is English, and current programs span Engineering, Architecture &amp; Design, and Business Administration.

For more information, visit www.aiu.edu.kw 
.</div>

Executive Director of Information Technology

Napco National

1. Job Summary:Responsible of sales, collection and growth for specific area/customers as assigned by management.2. Job Responsibilities &amp; Tasks Duties include but are not limited to&#61623; To sell the widest range of company&rsquo;s products to his assigned customers and provide feedback of any competition activity within his area.&#61623; Ensure proper implementation of planogram.&#61623; Issue special order requests upon need .&#61623; Collect the invoices according to company&rsquo;s aging policy.&#61623; Prepare all needed documents for the call cycle or business review, before going to the market.&#61623; Detect and report new customers in his area to the team leader.&#61623; Sell all potential customers.&#61623; Handle customer complaints and report them to the sales team leader.&#61623; Present customer orders to the team leader and the daily collection for the distributor or accountant.&#61623; Issue return forms for defected products if available and get approval from his superior before actual return.&#61623; Reports to the team leader any problem / objection that occurred and he could not handle.&#61623; Review on quarterly basis customer account reconciliation and get customer signature/approval.&#61623; Perform inventory check for every visit covering warehouses and shelves.3. Job Dynamics &amp; Interfaces:3.1 Internal:STL, SSTL, Sales Representative, Marketing, CSD, Accounts.3.2 External:Clients.4. Required Job Qualifications &amp; Competencies:4.1 Education &amp; Experience&#61623; Minimum High School degree.&#61623; A minimum of 1 to 2 years&rsquo; experience in similar and related field.Job Types: Full-time, PermanentPay: KD500.000 - KD600.000 per monthExperience:<ul><li>Sales coops: 1 year (Preferred)</li></ul>

Sales Executive B2B

Emerson

<div>Job Summary
The Sales Manager &ndash; Flow products and solutions is responsible for achieving and exceeding business targets, developing and driving critical initiatives to grow Emerson&rsquo;s Flow Meter business in Kuwait. The role will focus on handling existing accounts and identifying new business opportunities. You will develop white space and demand creation strategies, expand market share, and develop growth plans. They should be customer-focused, engaging with key collaborators in the sales process from lead to closure.
You should design and implement a strategic business plan that expands the customer base and ensures its strong presence. This position requires close coordination with internal customers (Headquarter product management, application engineering, and co-workers) as well as building strong external relationships with end users, EPCs, consultants, and government entities.
This role reports to the Senior Sales Manager, Measurement Solutions &ndash; Kuwait.
In This Role, Your Responsibilities Will Be:
<ul><li>Identify, qualify, and develop business opportunities across customer segments (EPCs, End Users, OEMs) in strategic industries such as Oil &amp; Gas, Petrochemical, Chemicals, Power, and Water. Build a robust funnel with focus and high-value pursuits. Identify customer struggles with existing flow technologies, competition flow meters, application challenges, etc. And convert them into an opportunity by providing suitable solutions to customers from Emerson Flow solutions.
</li><li>Build and maintain strong, trust-based relationships with key decision-makers, engineering, operations, maintenance, and procurement influencers by understanding customer pain and challenges that our solutions can address and resolve.
</li><li>Realize price, define account strategies balancing price and volume.
</li><li>Support and engage with the HQ product team, conduct product demonstrations, technical presentations, technology days, and awareness sessions. Understand customer applications, have a deep knowledge of various flow technologies, and suggest the best-suited flow technology from the Emerson portfolio with the support of the product team. while meeting Emerson's strategic imperative. Lead customer validation and AVL processes to position Emerson Flow Meters as preferred solutions.
</li><li>Implement a focused annual business development plan aimed at expanding the Flow Meters customer base, increasing market penetration, and growing bookings in line with annual objectives.
</li><li>Build a live, accurate project funnel covering KOB1, KOB2, and KOB3 opportunities. Own assigned pursuits end-to-end, from early engagement through successful PO conversion. Ensure regular updates and forecast accuracy through CRM.
</li><li>Support the proposal and tendering process in collaboration with the inside sales and application teams. Provide commercial and technical inputs throughout bidding, clarifications, and negotiation phases.
</li><li>Driving repeat business and increasing customer value beyond the initial sale, through proactive follow-up, additional product positioning, and lifecycle solutions.
</li><li>Track competitor presence, positioning, and pricing trends. Share insights regularly with the leadership and factory teams to adjust strategies as needed.
</li><li>Ensure 100% compliance with Emerson&rsquo;s trade compliance, ethics policies, and HSE standards. Participate in HSE training and incident reporting processes. Promote safety in all engagements internally and externally.
</li><li>Committed to implementing Health, Safety &amp; Environment policies as laid by the organization. 
</li></ul>Who You Are?
<ul><li>Committed to achieving the business goals
</li><li>Customer focus
</li></ul>For This Role, You Will Need:
<ul><li>Bachelor&rsquo;s Degree or equivalent experience in Engineering (Instrumentation, Mechanical, or Electrical preferred).
</li><li>Confirmed track record in technical sales or business development in the field of flow measurement or process automation.
</li></ul>Preferred Qualifications That Set You Apart:
Understanding of regional market dynamics. 
<ul><li>
</li></ul>Our Culture &amp; Commitment to You!
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results.
We recognize the importance of employee well-being. We prioritize providing flexible, competitive benefits plans to meet you and your family&rsquo;s physical, mental, financial, and social needs. We provide medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.</div> <div></div>

Sales Manager

<div>
 
 Job Summary
 
 
 
 
 JOB DESCRIPTION
 
 
 
 The Sales Manager &ndash; Flow products and solutions is responsible for achieving and exceeding business targets, developing and driving critical initiatives to grow Emerson&rsquo;s Flow Meter business in Kuwait. The role will focus on handling existing accounts and identifying new business opportunities. You will develop white space and demand creation strategies, expand market share, and develop growth plans. They should be customer-focused, engaging with key collaborators in the sales process from lead to closure.
 
 
 You should design and implement a strategic business plan that expands the customer base and ensures its strong presence. This position requires close coordination with internal customers (Headquarter product management, application engineering, and co-workers) as well as building strong external relationships with end users, EPCs, consultants, and government entities.
 
 
 This role reports to the Senior Sales Manager, Measurement Solutions &ndash; Kuwait.
 
 
 
 In This Role, Your Responsibilities Will Be:
 
 
 
 <ul>
 <li>
 Identify, qualify, and develop business opportunities across customer segments (EPCs, End Users, OEMs) in strategic industries such as Oil &amp; Gas, Petrochemical, Chemicals, Power, and Water. Build a robust funnel with focus and high-value pursuits. Identify customer struggles with existing flow technologies, competition flow meters, application challenges, etc. And convert them into an opportunity by providing suitable solutions to customers from Emerson Flow solutions.
 </li>
 <li>
 Build and maintain strong, trust-based relationships with key decision-makers, engineering, operations, maintenance, and procurement influencers by understanding customer pain and challenges that our solutions can address and resolve.
 </li>
 <li>
 Realize price, define account strategies balancing price and volume.
 </li>
 <li>
 Support and engage with the HQ product team, conduct product demonstrations, technical presentations, technology days, and awareness sessions. Understand customer applications, have a deep knowledge of various flow technologies, and suggest the best-suited flow technology from the Emerson portfolio with the support of the product team. while meeting Emerson's strategic imperative. Lead customer validation and AVL processes to position Emerson Flow Meters as preferred solutions.
 </li>
 <li>
 Implement a focused annual business development plan aimed at expanding the Flow Meters customer base, increasing market penetration, and growing bookings in line with annual objectives.
 </li>
 <li>
 Build a live, accurate project funnel covering KOB1, KOB2, and KOB3 opportunities. Own assigned pursuits end-to-end, from early engagement through successful PO conversion. Ensure regular updates and forecast accuracy through CRM.
 </li>
 <li>
 Support the proposal and tendering process in collaboration with the inside sales and application teams. Provide commercial and technical inputs throughout bidding, clarifications, and negotiation phases.
 </li>
 <li>
 Driving repeat business and increasing customer value beyond the initial sale, through proactive follow-up, additional product positioning, and lifecycle solutions.
 </li>
 <li>
 Track competitor presence, positioning, and pricing trends. Share insights regularly with the leadership and factory teams to adjust strategies as needed.
 </li>
 <li>
 Ensure 100% compliance with Emerson&rsquo;s trade compliance, ethics policies, and HSE standards. Participate in HSE training and incident reporting processes. Promote safety in all engagements internally and externally.
 </li>
 <li>
 Committed to implementing Health, Safety &amp; Environment policies as laid by the organization.
 
 
 </li>
 </ul>
 
 Who You Are?
 
 
 
 <ul>
 <li>
 Committed to achieving the business goals
 </li>
 <li>
 Customer focus
 
 
 </li>
 </ul>
 
 For This Role, You Will Need:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent experience in Engineering (Instrumentation, Mechanical, or Electrical preferred).
 </li>
 <li>
 Confirmed track record in technical sales or business development in the field of flow measurement or process automation.
 
 
 </li>
 </ul>
 
 Preferred Qualifications That Set You Apart:
 
 
 
 <ul>
 <li>
 Understanding of regional market dynamics.
 
 
 </li>
 </ul>
 
 Our Culture &amp; Commitment to You!
 
 
 
 At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results.
 
 
 We recognize the importance of employee well-being. We prioritize providing flexible, competitive benefits plans to meet you and your family&rsquo;s physical, mental, financial, and social needs. We provide medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
 
 
 Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
</div>

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462 strategic customer success team leader jobs IN Kuwait

Strategic Customer Success Team Leader

ZAIN1944 - Strategic Customer Success Team Leader

Business Development Manager - Comstor Key Accounts

Executive Director of Information Technology

Sales Executive B2B

Sales Manager

Sales Manager