site supervisor

seo specialist

consultant

legal advisor

brand specialist

subject matter expert

Revolut

<div>About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products &mdash; including spending, saving, investing, exchanging, travelling, and more &mdash; help our 65+ million customers get more from their money every day.
As we continue our lightning-fast growth,&zwnj; 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work&trade;. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.
We're looking for a Subject Matter Expert with a deep understanding of customer support operations and Mexico-specific products. You&rsquo;ll play a key role in bridging product knowledge with exceptional service delivery. You&rsquo;ll be responsible for maintaining internal knowledge, driving communication, and collaborating across multiple teams to enhance the overall customer experience.
Up to shape what's next in finance? Let&rsquo;s get in touch.
What you'll be doing<ul><li>
Creating and maintaining internal knowledge base content related to products in Mexico</li><li>
Ensuring front-line teams have accurate and timely product information</li><li>
Collaborating with the Learning &amp; Development team to update training materials and coordinate training sessions as needed</li><li>
Driving internal communication initiatives, such as FAQs, forms, and relevant support documents</li><li>
Partnering with Product Owners to manage product changes, resolve bugs, and support configuration-related queries</li><li>
Analyzing customer feedback to identify areas for improvement</li><li>
Leading root-cause analysis processes to address key issues</li><li>
Collaborating with Research, Quality, and Complaints teams to identify root causes of negative experiences</li><li>
Implementing improvement strategies based on findings</li><li>
Coordinating with the Product team to provide visibility into customer satisfaction and dissatisfaction for assigned features</li></ul>
What you'll need<ul><li>
Fluency in English</li><li>
Experience in customer support, preferably in a product-focused or fintech environment</li><li>
A solid understanding of support tools and documentation platforms, such as Confluence and Zendesk</li><li>
Excellent communication and collaboration skills, with the ability to work cross-functionally</li><li>
A proactive and self-motivated attitude with a high level of ownership</li><li>
Genuine empathy and a customer-centric mindset</li><li>
Exceptional attention to detail and problem-solving abilities</li><li>
The ability to work in a fast-paced, evolving environment</li></ul>
Building a global financial super app isn&rsquo;t enough. Our Revoluters are a priority, and that&rsquo;s why in 2021 we launched our inaugural D&amp;I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We&rsquo;re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That&rsquo;s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.<ul><li>Only apply through official Revolut channels. We don&rsquo;t use any third-party services or platforms for our recruitment.</li><li>Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.</li></ul>
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it&rsquo;s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice</div>

Subject Matter Expert (Support)

JP Techno Park

Job Title: OBDX Subject Matter Expert (SME)Location: Dubai, UAE Category: Software Development Type: Contingent / Contract Work Hours: 40 hours per week (8 hours per day)Duration, : 12 months Submission : 2 Experience : 10 + years Job DescriptionWe are seeking an OBDX Subject Matter Expert (SME) to join our Technology team. The ideal candidate will collaborate with GTB Product Owners, Business Analysts, and vendor teams to deliver high-quality solutions, ensure system performance, and support critical banking operations.Key Responsibilities<ul><li>Act as Subject Matter Expert (SME) for OBDX, working closely with GTB Product Owners, Business Analysts, and Technology teams.</li><li>Apply domain knowledge of channel banking or similar banking platforms.</li><li>Analyze business requirements and translate them into vendor-specific documentation.</li><li>Manage, validate, and oversee vendor builds and deployments.</li><li>Drive active engagement across product teams, ensuring alignment with business drivers and rapid resolution of concerns.</li><li>Perform deployments, measure impacts, gather issue details, and coordinate resolution with vendors.</li><li>Conduct system issue analysis, participate in Root Cause Analysis (RCA), and support issue prioritization decisions.</li><li>Support SIT, regression, performance tuning, and integration testing &ndash; including strategy, scenarios, and case creation.</li><li>Perform impact assessments of change requests and facilitate production deployments.</li><li>Provide support to business and operations teams through multiple testing cycles, adhering to SLA commitments.</li><li>Monitor and track OBDX system performance while contributing to technical and functional process optimization.</li><li>Ensure compliance with ISG approvals, technology architecture, hardware sizing, and audit controls.</li><li>Organize and deliver product training for business and operations users.</li></ul>Qualifications &amp; Skills<ul><li>Proven expertise as an OBDX SME with experience in channel banking platforms.</li><li>Strong understanding of banking domain processes and vendor management.</li><li>Hands-on experience in deployments, system performance monitoring, and production support.</li><li>Proficiency in testing (SIT, regression, performance, integration) and change management.</li><li>Strong analytical and problem-solving skills with ability to perform RCA.</li><li>Excellent communication and coordination skills across business, technology, and vendor stakeholders.</li><li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li></ul>Job Type: Contract Contract length: 12 monthsPay: AED18,000.00 - AED20,000.00 per monthExperience:<ul><li>OBDX SME: 10 years (Required)</li><li>Testing: 10 years (Required)</li><li>Integration Testing: 1 year (Required)</li><li>Banking: 10 years (Required)</li><li>OBDX subject Matter Expert: 10 years (Required)</li></ul>

OBDX Subject Matter Expert - Banking

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 Job Title:
 
 OBDX Subject Matter Expert (SME)
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Duration:
 
 12 months with possibility of extension
 
 
 
 Knowledge, Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor of Engineering in Computer Science or Postgraduate
 </li>
 <li>
 10+ years&rsquo; experience in OBDX having Corporate Banking implementation
 </li>
 <li>
 Subject Matter expertise and hands-on experience of OBDX
 </li>
 <li>
 Should have worked on Product Designing and implementation with respect to Business requirements
 </li>
 <li>
 Cross border team working experience
 </li>
 <li>
 Knowledge of Banking domain is a must
 </li>
 <li>
 Strong interpersonal communication skills
 </li>
 <li>
 Excellent Business Process Management Experience
 </li>
 <li>
 Experience of working in large-scale transformation projects &ndash; involving process optimization and changes
 </li>
 <li>
 Good verbal and written communication including ability to prepare system documentation
 </li>
 <li>
 Ability to interpret solution documentation, identify areas of concern, and recommend approaches
 </li>
 <li>
 Ability to work on multiple projects with multiple deadlines
 </li>
 <li>
 Ability to communicate clearly with business users and Tech leads
 </li>
 <li>
 Ability to innovate and provide functional applications with intuitive interfaces
 </li>
 <li>
 Ability to complete all phases of software development life cycle including analysis, design, functionality, testing, and support
 </li>
 <li>
 Working knowledge and experience in deploying and exposing APIs using API Connects
 
 
 </li>
 </ul>
 Key Result Areas
 
 
 <ul>
 <li>
 Subject Matter Expert of the OBDX; work in partnership with GTB Product Owners, Business Analyst, and other Technology teams
 </li>
 <li>
 Domain knowledge of channel banking or similar banking platform
 </li>
 <li>
 Should be able to understand business requirements and translate them to vendor-specific documents
 </li>
 <li>
 Should be able to set up, manage, and validate build from vendor
 </li>
 <li>
 Active engagement with the entire product organization with consideration to business drivers, anticipate roadblocks, encourage contributions from the entire QA, and quickly address concerns
 </li>
 <li>
 Perform deployments, measure impacts, gather issues information, and coordinate with vendor on issues resolution
 </li>
 <li>
 Analyze system issues, participate in root cause analysis, and take part in issue prioritization decisions
 </li>
 <li>
 Support SIT, regressions, performance tuning, and integrations &ndash; strategy, scenarios, and cases
 </li>
 <li>
 Perform impact assessments of change requests on implemented product and facilitate production deployments
 </li>
 <li>
 Support business and operations through various testing cycles and work as per defined SLA with vendor
 </li>
 <li>
 Manage and track OBDX system performance; participate technically and functionally in process optimization
 </li>
 <li>
 Ensure technology projects have approvals from ISG, Technology Architecture, hardware sizing, and meet all audit controls
 </li>
 <li>
 Coordinate product training for business and operations users
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 Mashreq has undertaken implementation of Oracle Platform OBDX to GCC countries and other international banking locations.
 
 
 This job is being created to support this expansion and to reinforce the subject matter expertise of the new Oracle OBDX platform within the bank. The person in the role will act as the Techno-Functional Expert and System Analyst, handling interactions and dependencies with other bank systems and country applications/networks.
 
 
 The Technical Analyst will have a range of responsibilities from analyzing technical requirements, understanding the infrastructure, and performing product deployments to ensuring that the bank stays on the leading edge of technology. The Technical Analyst will be expected to contribute across the full technology stack, front to back for the platform.
 
 
 As a Technical Analyst, the individual will interact with a cross-functional team and with the Product Owner, Designers, and Engineers.
 
 
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.qureos.com/ Job Function: Others Company Industry/
 
 
 Sector: IT Services and IT Consulting
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
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 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

OBDX Subject Matter Expert SME - Super Bytes

techzone technologies llc

We are looking for an experienced L2 Engineer / Subject Matter Expert (SME) &ndash; Fortinet SD-WAN to join our IT &amp; Network Operations team. The ideal candidate will provide advanced technical support, troubleshooting, and optimization of Fortinet SD-WAN environments, ensuring high performance, security, and stability across multiple sites.Key Responsibilities<ul><li>Provide Level 2 (L2) technical support for Fortinet SD-WAN, including FortiGate firewalls and controllers.</li><li>Troubleshoot escalated issues related to connectivity, routing, application performance, and configuration.</li><li>Perform root cause analysis (RCA) for recurring issues and document solutions.</li><li>Configure and manage SD-WAN policies: dynamic path selection, traffic shaping, failover, application-aware routing.</li><li>Monitor performance using FortiManager / FortiAnalyzer and generate regular reports.</li><li>Collaborate with L1 support teams, L3 engineers, and Fortinet vendor teams for issue resolution.</li><li>Ensure compliance with security standards, VPN, IPS, firewalls, and encryption policies.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Fortinet certifications (NSE4/NSE5 or higher) strongly preferred.</li><li>5+ years of experience in network engineering with focus on SD-WAN solutions.</li><li>Proven hands-on expertise with Fortinet SD-WAN &amp; FortiGate devices.</li><li>Strong knowledge of network protocols (TCP/IP, BGP, OSPF, DNS, DHCP, VPNs).</li><li>Experience with ITSM tools (e.g., ServiceNow).</li></ul>Preferred Skills<ul><li>Strong problem-solving and analytical skills.</li><li>Ability to work in a fast-paced environment with minimal supervision.</li><li>Effective communication with cross-functional teams and stakeholders.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Exposure to enterprise-level Fortinet SD-WAN projects.</li><li>Professional growth in a leading technology environment.</li></ul>Job Type: Full-timePay: AED15,000.00 - AED17,000.00 per monthApplication Question(s):<ul><li>Do you hold any Fortinet certifications (e.g., NSE4, NSE5, or higher)?</li></ul>* How many years of hands-on experience do you have with Fortinet SD-WAN and FortiGate firewalls?&rdquo;<ul><li>Are you proficient in routing protocols such as BGP and OSPF</li><li>&ldquo;Have you worked with ITSM tools (such as ServiceNow) for incident or problem management?&rdquo;</li></ul>Experience:<ul><li>L2 Fortinet SD-WAN: 5 years (Preferred)</li></ul>License/Certification:<ul><li>NSE4/NSE5 or higher (Preferred)</li><li>CCNP Enterprise (Cisco) (Preferred)</li><li>CCNP Security (Preferred)</li><li>ITIL Foundation (Preferred)</li></ul>

L2 Engineer / SME – Fortinet SD-WAN

Global Software Solutions Group

<div>
 We are looking for
 
 experienced Business Analysts / Subject Matter Experts (8+ years)
 
 with strong expertise in the
 
 Payments domain
 
 to join our team in the
 
 UAE
 
 .
 
 
 (Must be
 
 currently based in the UAE
 
 .)
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements for payment systems.
 </li>
 <li>
 Collaborate with stakeholders, product, and technology teams to design effective payment solutions.
 </li>
 <li>
 Work on FTS, SWIFT, WPS, Payment Hub systems and ensure smooth implementation.
 </li>
 <li>
 Act as a bridge between business and IT teams, providing domain expertise and solution guidance.
 </li>
 <li>
 Support testing, validation, and production rollout of payment-related projects.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 Minimum 8+ years of experience as a Business Analyst / SME in Payments.
 </li>
 <li>
 Strong hands-on knowledge of FTS, SWIFT, WPS, Payment Hub.
 </li>
 <li>
 Proven experience in banking/financial services environment.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Must be currently based in the UAE.
 </li>
 </ul>
</div>

Business Analyst / SME - 8+ Yrs (Payments Domain)

GSSTech Group

<div>We are looking for experienced Business Analysts / Subject Matter Experts (8+ years) with strong expertise in the Payments domain to join our team in the UAE. 
(Must be currently based in the UAE.) 
Requirements
Key Responsibilities:<ul>
<li>Gather, analyze, and document business requirements for payment systems.
</li><li>Collaborate with stakeholders, product, and technology teams to design effective payment solutions.
</li><li>Work on FTS, SWIFT, WPS, Payment Hub systems and ensure smooth implementation.
</li><li>Act as a bridge between business and IT teams, providing domain expertise and solution guidance.
</li><li>Support testing, validation, and production rollout of payment-related projects.
</li></ul>Required Skills &amp; Experience:<ul>
<li>Minimum 8+ years of experience as a Business Analyst / SME in Payments.
</li><li>Strong hands-on knowledge of FTS, SWIFT, WPS, Payment Hub.
</li><li>Proven experience in banking/financial services environment.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Must be currently based in the UAE.</li></ul></div>

Explore 958+ Subject matter expert in Dubai this October. Find roles across top companies and apply now to boost your career.

958 subject matter expert jobs IN Dubai

Subject Matter Expert (Support)

OBDX Subject Matter Expert - Banking

OBDX Subject Matter Expert SME - Super Bytes

OBDX Subject Matter Expert SME - Super Bytes

L2 Engineer / SME – Fortinet SD-WAN

Business Analyst / SME - 8+ Yrs (Payments Domain)

Business Analyst / SME - 8+ Yrs (Payments Domain)