senior solution consultant hcm - dubai Jobs in Dubai

senior solution consultant hcm - dubai

supply chain manager

boutique manager, dubai

end user business manager- uae Jobs in Dubai

end user business manager- uae

head of engineering-automotive-dubai, uae Jobs in Dubai

head of engineering-automotive-dubai, uae

supply chain lead manager automotive dubai uae oem china experience

SEGULA Technologies

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 The Supply Chain Lead /Manager is responsible for managing, optimizing, and overseeing the complete end-to-end supply chain operations. This includes strategic sourcing, supplier management, procurement, logistics, distribution, and inventory control. The role ensures timely, cost-effective, and high-quality acquisition of materials and services while maintaining compliance with internal standards and global best practices.
 
 
 This position plays a critical role in supplier development, cost control, product development support, and risk mitigation, especially within the automotive upstream accessories and product development sector.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Planning &amp; Supply Chain Optimization
 </li>
 <li>
 Develop and implement robust supply chain strategies aligned with business objectives.
 </li>
 <li>
 Identify process bottlenecks and drive continuous improvement initiatives.
 </li>
 <li>
 Monitor and report supply chain KPIs to improve efficiency and operational performance.
 </li>
 <li>
 Ensure compliance with ISO 9001:2015 Quality Management System requirements.
 </li>
 <li>
 Procurement &amp; Vendor Management
 </li>
 <li>
 Identify, evaluate, and onboard suppliers; maintain strong supplier relationships.
 </li>
 <li>
 Lead strategic sourcing, negotiations, and contract management.
 </li>
 <li>
 Ensure timely procurement of quality materials at optimal cost.
 </li>
 <li>
 Monitor supplier SLAs, performance, compliance standards, and corrective actions.
 </li>
 <li>
 Lead supplier development initiatives, including China-, Asia-, India and Europe-based vendors, and conduct comprehensive factory audits to ensure capability, quality, and compliance.
 </li>
 <li>
 Responsible for overseas supply and developing new suppliers well in time for existing business and new business.
 </li>
 <li>
 Expanding the supplier profile at overseas markets and bringing suppliers with faster development at right cost.
 </li>
 <li>
 Ensures the suppliers are capable of meeting organizations&rsquo; requirements of cost, quality, delivery &amp; service.
 </li>
 <li>
 Logistics &amp; Distribution
 </li>
 <li>
 Manage inbound/outbound logistics, warehousing, transportation, and distribution operations.
 </li>
 <li>
 Optimize shipping routes, transportation methods, delivery timelines, and logistics costs.
 </li>
 <li>
 Ensure the timely and accurate delivery of materials and finished products.
 </li>
 <li>
 Responsible for demand management and sales forecasting.
 </li>
 <li>
 Responsible for supplier production schedules.
 </li>
 <li>
 Responsible for on-time customer delivery.
 </li>
 <li>
 Responsible for inbound &amp; outbound freight.
 </li>
 <li>
 Inventory Management &amp; Material Audit
 </li>
 <li>
 Monitor inventory levels to ensure adequate stock without overstocking.
 </li>
 <li>
 Implement inventory control systems such as FIFO, JIT, and demand forecasting.
 </li>
 <li>
 Coordinate and oversee material audits, ensuring accuracy of stock records, material movement, and reconciliation.
 </li>
 <li>
 Conduct periodic and surprise material audits to identify discrepancies and enforce corrective actions.
 </li>
 <li>
 Coordinate physical inventory counts and cycle audits to maintain high stock integrity and compliance.
 </li>
 <li>
 Ensure proper documentation and traceability of all materials used in projects and production.
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Work closely with Engineering, Design, SCM, Sales, Finance, Quality, R&amp;D, and Production teams.
 </li>
 <li>
 Support product development teams in sourcing materials and managing supply risks.
 </li>
 <li>
 Address customer concerns related to delays, shortages, or product availability.
 </li>
 <li>
 Maintain comprehensive supply chain documentation, reports, and records.
 </li>
 <li>
 Compliance, Governance &amp; Risk Management
 </li>
 <li>
 Ensure all supply chain activities comply with laws, regulations, and safety standards.
 </li>
 <li>
 Identify and mitigate supply chain risks (operational, financial, geopolitical).
 </li>
 <li>
 Develop and implement contingency plans for supply disruptions.
 </li>
 <li>
 Responsible for supplier rating to ensure access to supplier for all quality-related requirements.
 </li>
 <li>
 Reporting &amp; Budgeting
 </li>
 <li>
 Prepare supply chain budgets, forecasts, and cost analyses.
 </li>
 <li>
 Monitor actual vs. planned financial performance and initiate corrective actions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Mechanical Engineer, Electronics Engineering, Logistics, Master&rsquo;s degree preferred
 </li>
 <li>
 Proven experience as a Head of Supply Chain or Supply Chain Manager within OEM automotive product development / accessory divisions (e.g., Ford, Nissan, Toyota, Suzuki, Stellantis).
 </li>
 <li>
 Strong SCM &amp; Procurement background, particularly in automotive components, tooling, and manufacturing processes.
 </li>
 <li>
 Extensive experience managing supply chain operations across China, Asia, Europe, and India, including supplier development, factory audits, supplier visits, and commercial negotiations. (Direct dealing /travelling in China, Asia, Europe, and India Suppliers )
 </li>
 <li>
 Strong contract negotiation capabilities and proven success in managing vendor performance.
 </li>
 <li>
 Deep understanding of logistics operations, inventory management, and production planning/coordination.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to interpret data, monitor KPIs, and drive process improvements.
 </li>
 <li>
 Excellent communication, leadership, and cross-functional collaboration skills.
 </li>
 <li>
 Ability to identify, mitigate, and manage supply chain risks in fast-paced and complex environments.
 </li>
 <li>
 Strong analytical skills with the ability to analyze data, monitor KPIs, and drive process improvements.
 </li>
 <li>
 Excellent communication and collaboration skills for working with cross-functional teams.
 </li>
 <li>
 Ability to identify and mitigate supply chain risks and manage complex logistics operations.
 </li>
 <li>
 Knowledge of product development engineering in the automotive sector to support product development initiatives
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 UAE Experience:
 
 Minimum of 10 years&rsquo;+ experience working as SCM leadership role in UAE
 
 
 
 Total Experience:
 
 15-20 years of SCM role experience overall
 
 
 
 
 Experience with Chinese OEM Mandatory
 
 
 
 
 
 Role Requirements
 
 : Strong leadership skills with proven success managing multidisciplinary SCM teams. Must be capable of managing the full cycle of SCM operations (360-degree responsibility)
 
 
 
 Health Condition
 
 : Candidates must undergo a health screening. Any history of surgery, treatment, or ongoing medical conditions must be declared.
 
 
 
 Desired Personality Traits &amp; Characteristics
 
 
 
 <ul>
 <li>
 Proactive:
 </li>
 <ul>
 <li>
 Anticipates challenges and acts before they escalate. Takes initiative to drive projects forward and improve efficiency.
 </li>
 </ul>
 <li>
 Adaptable:
 </li>
 <ul>
 <li>
 Flexible in the face of change, whether it&rsquo;s shifting market dynamics, new technologies, or unexpected disruptions.
 </li>
 </ul>
 <li>
 Calm Under Pressure:
 </li>
 <ul>
 <li>
 Maintains composure during stressful situations, making rational, data-driven decisions despite high pressure.
 </li>
 </ul>
 <li>
 Detail-Oriented with a Big-Picture Focus:
 </li>
 <ul>
 <li>
 Meticulous in tracking supply chain processes while maintaining an understanding of broader organizational goals.
 </li>
 </ul>
 <li>
 Strong Communicator:
 </li>
 <ul>
 <li>
 Excellent at explaining complex supply chain issues to different stakeholders. Confident and persuasive in negotiations.
 </li>
 </ul>
 <li>
 Collaborative &amp; Team-Oriented:
 </li>
 <ul>
 <li>
 Works well with cross-functional teams and external partners, fostering a spirit of cooperation and mutual respect.
 </li>
 </ul>
 <li>
 Analytical &amp; Logical:
 </li>
 <ul>
 <li>
 Strong problem-solving skills, with the ability to break down complex issues and derive logical, data-driven solutions.
 </li>
 </ul>
 <li>
 Resilient &amp; Persistent:
 </li>
 <ul>
 <li>
 Overcomes obstacles with determination, ensuring that the supply chain continues to operate smoothly even when challenges arise.
 </li>
 </ul>
 <li>
 Customer-Focused:
 </li>
 <ul>
 <li>
 Ensures that the ultimate goal is always customer satisfaction, keeping the end user in mind when making supply chain decisions.
 </li>
 </ul>
 <li>
 Negotiation &amp; Persuasion Skills:
 </li>
 <ul>
 <li>
 Confident in negotiating with vendors and suppliers to secure the best deals while maintaining healthy professional relationships.
 </li>
 </ul>
 <li>
 Integrity &amp; Ethical:
 </li>
 <ul>
 <li>
 Upholds transparency and ethical standards in all dealings, fostering trust and credibility with both internal and external stakeholders.
 </li>
 </ul>
 <li>
 Visionary &amp; Strategic:
 </li>
 <ul>
 <li>
 Forward-thinking, always looking ahead to anticipate future trends, technological advancements, and emerging risks in supply chain management.
 </li>
 </ul>
 <li>
 Confident, Positive, and Energetic Personality
 </li>
 <li>
 Confidence: A charismatic leader who inspires confidence in their team and stakeholders. Able to make difficult decisions with certainty and conviction.
 </li>
 <li>
 Positive Attitude: Brings a positive energy to the workplace, motivating teams even during challenging periods and helping maintain morale.
 </li>
 <li>
 Impressive Personality: Commands respect through both competence and character. Their presence is inspiring and influential, making them a natural leader in both internal and external interactions.
 </li>
 <li>
 Please note that only shortlisted candidates will be contacted
 </li>
 </ul>
</div>

Supply Chain Lead /Manager (Automotive)-Dubai, UAE (OEM CHINA EXPERIENCE)

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
The Supply Chain Lead /Manager is responsible for managing, optimizing, and overseeing the complete end-to-end supply chain operations. This includes strategic sourcing, supplier management, procurement, logistics, distribution, and inventory control. The role ensures timely, cost-effective, and high-quality acquisition of materials and services while maintaining compliance with internal standards and global best practices.
This position plays a critical role in supplier development, cost control, product development support, and risk mitigation, especially within the automotive upstream accessories and product development sector. 
Duties &amp; Responsibilities: 
1.Strategic Planning &amp; Supply Chain Optimization<ul><li>
Develop and implement robust supply chain strategies aligned with business objectives.</li><li>
Identify process bottlenecks and drive continuous improvement initiatives.</li><li>
Monitor and report supply chain KPIs to improve efficiency and operational performance.</li><li>
Ensure compliance with ISO 9001:2015 Quality Management System requirements.</li></ul>
2. Procurement &amp; Vendor Management<ul><li>
Identify, evaluate, and onboard suppliers; maintain strong supplier relationships.</li><li>
Lead strategic sourcing, negotiations, and contract management.</li><li>
Ensure timely procurement of quality materials at optimal cost.</li><li>
Monitor supplier SLAs, performance, compliance standards, and corrective actions.</li><li>
Lead supplier development initiatives, including China-, Asia-, India and Europe-based vendors, and conduct comprehensive factory audits to ensure capability, quality, and compliance.</li><li>
Responsible for overseas supply and developing new suppliers well in time for existing business and new business.</li><li>
Expanding the supplier profile at overseas markets and bringing suppliers with faster development at right cost.</li><li>
Ensures the suppliers are capable of meeting organizations&rsquo; requirements of cost, quality, delivery &amp; service.</li></ul>
3. Logistics &amp; Distribution<ul><li>
Manage inbound/outbound logistics, warehousing, transportation, and distribution operations.</li><li>
Optimize shipping routes, transportation methods, delivery timelines, and logistics costs.</li><li>
Ensure the timely and accurate delivery of materials and finished products.</li><li>
Responsible for demand management and sales forecasting.</li><li>
Responsible for supplier production schedules.</li><li>
Responsible for on-time customer delivery.</li><li>
Responsible for inbound &amp; outbound freight.</li></ul>
4. Inventory Management &amp; Material Audit<ul><li>
Monitor inventory levels to ensure adequate stock without overstocking.</li><li>
Implement inventory control systems such as FIFO, JIT, and demand forecasting.</li><li>
Coordinate and oversee material audits, ensuring accuracy of stock records, material movement, and reconciliation.</li><li>
Conduct periodic and surprise material audits to identify discrepancies and enforce corrective actions.</li><li>
Coordinate physical inventory counts and cycle audits to maintain high stock integrity and compliance.</li><li>
Ensure proper documentation and traceability of all materials used in projects and production.</li></ul>
5. Cross-Functional Collaboration<ul><li>
Work closely with Engineering, Design, SCM, Sales, Finance, Quality, R&amp;D, and Production teams.</li><li>
Support product development teams in sourcing materials and managing supply risks.</li><li>
Address customer concerns related to delays, shortages, or product availability.</li><li>
Maintain comprehensive supply chain documentation, reports, and records.</li></ul>
6. Compliance, Governance &amp; Risk Management<ul><li>
Ensure all supply chain activities comply with laws, regulations, and safety standards.</li><li>
Identify and mitigate supply chain risks (operational, financial, geopolitical).</li><li>
Develop and implement contingency plans for supply disruptions.</li><li>
Responsible for supplier rating to ensure access to supplier for all quality-related requirements.</li></ul>
7. Reporting &amp; Budgeting<ul><li>
Prepare supply chain budgets, forecasts, and cost analyses.</li><li>
Monitor actual vs. planned financial performance and initiate corrective actions.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Supply Chain Management, Mechanical Engineer, Electronics Engineering, Logistics, Master&rsquo;s degree preferred</li><li>
Proven experience as a Head of Supply Chain or Supply Chain Manager within OEM automotive product development / accessory divisions (e.g., Ford, Nissan, Toyota, Suzuki, Stellantis).</li><li>
Strong SCM &amp; Procurement background, particularly in automotive components, tooling, and manufacturing processes.</li><li>
Extensive experience managing supply chain operations across China, Asia, Europe, and India, including supplier development, factory audits, supplier visits, and commercial negotiations. (Direct dealing /travelling in China, Asia, Europe, and India Suppliers )</li><li>
Strong contract negotiation capabilities and proven success in managing vendor performance.</li><li>
Deep understanding of logistics operations, inventory management, and production planning/coordination.</li><li>
Strong analytical and problem-solving skills with the ability to interpret data, monitor KPIs, and drive process improvements.</li><li>
Excellent communication, leadership, and cross-functional collaboration skills.</li><li>
Ability to identify, mitigate, and manage supply chain risks in fast-paced and complex environments.</li><li>
Strong analytical skills with the ability to analyze data, monitor KPIs, and drive process improvements.</li><li>
Excellent communication and collaboration skills for working with cross-functional teams.</li><li>
Ability to identify and mitigate supply chain risks and manage complex logistics operations.</li><li>
Knowledge of product development engineering in the automotive sector to support product development initiatives</li></ul> 

Additional Information 
UAE Experience: Minimum of 10 years&rsquo;+ experience working as SCM leadership role in UAE
Total Experience: 15-20 years of SCM role experience overall
Experience with Chinese OEM Mandatory
Role Requirements: Strong leadership skills with proven success managing multidisciplinary SCM teams. Must be capable of managing the full cycle of SCM operations (360-degree responsibility)
Health Condition: Candidates must undergo a health screening. Any history of surgery, treatment, or ongoing medical conditions must be declared.
Desired Personality Traits &amp; Characteristics:<ul><li>
Proactive:<ul><li>
Anticipates challenges and acts before they escalate. Takes initiative to drive projects forward and improve efficiency.</li></ul></li><li>
Adaptable:<ul><li>
Flexible in the face of change, whether it&rsquo;s shifting market dynamics, new technologies, or unexpected disruptions.</li></ul></li><li>
Calm Under Pressure:<ul><li>
Maintains composure during stressful situations, making rational, data-driven decisions despite high pressure.</li></ul></li><li>
Detail-Oriented with a Big-Picture Focus:<ul><li>
Meticulous in tracking supply chain processes while maintaining an understanding of broader organizational goals.</li></ul></li><li>
Strong Communicator:<ul><li>
Excellent at explaining complex supply chain issues to different stakeholders. Confident and persuasive in negotiations.</li></ul></li><li>
Collaborative &amp; Team-Oriented:<ul><li>
Works well with cross-functional teams and external partners, fostering a spirit of cooperation and mutual respect.</li></ul></li><li>
Analytical &amp; Logical:<ul><li>
Strong problem-solving skills, with the ability to break down complex issues and derive logical, data-driven solutions.</li></ul></li><li>
Resilient &amp; Persistent:<ul><li>
Overcomes obstacles with determination, ensuring that the supply chain continues to operate smoothly even when challenges arise.</li></ul></li><li>
Customer-Focused:<ul><li>
Ensures that the ultimate goal is always customer satisfaction, keeping the end user in mind when making supply chain decisions.</li></ul></li><li>
Negotiation &amp; Persuasion Skills:<ul><li>
Confident in negotiating with vendors and suppliers to secure the best deals while maintaining healthy professional relationships.</li></ul></li><li>
Integrity &amp; Ethical:<ul><li>
Upholds transparency and ethical standards in all dealings, fostering trust and credibility with both internal and external stakeholders.</li></ul></li><li>
Visionary &amp; Strategic:<ul><li>
Forward-thinking, always looking ahead to anticipate future trends, technological advancements, and emerging risks in supply chain management.</li></ul></li><li>
Confident, Positive, and Energetic Personality</li></ul><ul><li>
Confidence: A charismatic leader who inspires confidence in their team and stakeholders. Able to make difficult decisions with certainty and conviction.</li><li>
Positive Attitude: Brings a positive energy to the workplace, motivating teams even during challenging periods and helping maintain morale.</li><li>
Impressive Personality: Commands respect through both competence and character. Their presence is inspiring and influential, making them a natural leader in both internal and external interactions.</li><li>
</li><li>
Please note that only shortlisted candidates will be contacted</li></ul></div>

Supply Chain Manager Dubai, UAE (Mandatory Direct Experience with Automotive OEM in China)

<div>
 
 
 Company Description
 
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 
 Job Description
 
 
 
 
 
 Title:
 
 Field Service Representative - Customer Support Manager &ndash; (Aerospace (A380 experience mandatory) Dubai, UAE
 
 
 
 Industry:
 
 Aerospace/ Aviation
 
 
 
 Location:
 
 Dubai, UAE &ndash; Airline/Airport Site-Based
 
 
 
 Contract Type:
 
 12-month assignment renewable &ndash; Full-time
 
 
 
 
 Job Description
 
 
 
 
 We are looking for a
 
 Customer Support Manager (CSM)
 
 with a strong
 
 Field Representative
 
 background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.
 
 
 Based full-time in
 
 Dubai
 
 , on the airline&rsquo;s premises, you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380), ensuring smooth day-to-day operations and a high level of customer satisfaction.
 
 
 You will be the main interface between the airline, the OEM support organization and internal technical teams, providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG, delays, cancellations) linked to the equipment in your scope.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Manage Customer Support operations on the airline&rsquo;s site for nacelle and related equipment on the A380 fleet.
 </li>
 <li>
 Act as the primary point of contact for the customer&rsquo;s technical, maintenance and operational teams.
 </li>
 <li>
 Build, maintain and develop strong customer relationships at all levels, ensuring satisfaction and trust over the long term.
 </li>
 <li>
 Provide day-to-day technical advice to the airline&rsquo;s teams to avoid or reduce operational disruptions (D&amp;C, AOG, repeated removals, etc.).
 </li>
 <li>
 Coordinate and follow up on maintenance actions and repairs related to the equipment in scope.
 </li>
 <li>
 Anticipate and identify potential technical, spares or commercial issues/opportunities affecting the maintenance and operation of the equipment and propose mitigation plans.
 </li>
 <li>
 Monitor and report operational KPIs (technical events, delays, removals, turnaround time, service level, etc.) to the central Customer Support organisation.
 </li>
 <li>
 Prepare clear and regular reports on activities, issues, risks and improvement actions.
 </li>
 <li>
 Use dedicated OEM/customer portals and digital tools for event tracking, case management and documentation (including tools equivalent to SAFRAN portals).
 </li>
 <li>
 Represent the OEM/customer support organization on site and lead local support processes, in coordination with remote teams.
 </li>
 <li>
 Contribute to continuous improvement of processes and customer experience.
 </li>
 <li>
 Support knowledge transfer, coaching and competence development of local teams
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Degree or diploma in Aerospace/Aeronautical/Mechanical Engineering (or equivalent experience).
 </li>
 <li>
 Solid experience in Aerospace Maintenance (airline, MRO, OEM or similar), ideally on nacelles/engines/structures.
 </li>
 <li>
 Previous experience as Field Representative, Customer Support Engineer/Manager, In-Service Support or similar, working directly with airline customers.
 </li>
 <li>
 Good knowledge of wide-body aircraft operations; experience with A380
 </li>
 <li>
 Understanding of airline/MRO maintenance processes (line and base maintenance, troubleshooting, reliability).
 </li>
 <li>
 Comfortable using OEM and airline portals/digital tools for technical event follow-up, documentation and reporting (experience with SAFRAN-type portals is a plus).
 </li>
 <li>
 Strong customer-facing and communication skills, with the ability to manage expectations in a demanding operational environment.
 </li>
 <li>
 Rigorous, organized and able to work autonomously on a remote customer site while reporting regularly to central teams.
 
 
 </li>
 </ul>
 
 
 Additional Information
 
 
 
 
 
 Languages
 
 
 
 <ul>
 <li>
 Arabic: fluent
 </li>
 <li>
 English: fluent
 </li>
 <li>
 French: fluent (or strong professional proficiency)
 
 
 </li>
 </ul>
 
 
 Other Requirements
 
 
 
 
 <ul>
 <li>
 Eligible to obtain and maintain airport airside access in Dubai.
 </li>
 <li>
 Willing to be based on the airline&rsquo;s premises (airport/maintenance environment).
 </li>
 <li>
 Availability for occasional out-of-hours or 24/7 support in case of operational emergencies.
 </li>
 <li>
 Strong sense of confidentiality, data protection and compliance with local regulations and airline/OEM safety rules.
 
 
 </li>
 </ul>
 If you are passionate about aerospace, enjoy being close to airline operations and want to play a key role in supporting a strategic wide-body programme in the Middle East, we would be pleased to review your application.
 
 
 
 
 Please note that only shortlisted candidates will be contacted
 
 
</div>

Field Service Representative - Customer Support Manager – (Aerospace (A380 experience mandatory) Dubai, UAE

AEROCONTACT

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 Title: Field Service Representative - Customer Support Manager (Aerospace (A380 experience mandatory) Dubai, UAE
 
 
 Industry: Aerospace/ Aviation
 
 
 Location: Dubai, UAE Airline/Airport Site-Based Contract Type: 12-month assignment renewable Full-time
 
 
 
 Job Description
 
 
 
 We are looking for a Customer Support Manager (CSM) with a strong Field Representative background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.
 
 
 Based full-time in Dubai, on the airlines premises, you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380), ensuring smooth day-to-day operations and a high level of customer satisfaction.
 
 
 You will be the main interface between the airline, the OEM support organization and internal technical teams, providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG, delays, cancellations) linked to the equipment in your scope.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage Customer Support operations on the airlines site for nacelle and related equipment on the A380 fleet.
 </li>
 <li>
 Act as the primary point of contact for the customers technical, maintenance and operational teams.
 </li>
 <li>
 Build, maintain and develop strong customer relationships at all levels, ensuring satisfaction and trust over the long term.
 </li>
 <li>
 Provide day-to-day technical advice to the airlines teams to avoid or reduce operational disruptions (D&amp;C, AOG, repeated removals, etc.).
 </li>
 <li>
 Coordinate and follow up on maintenance actions and repairs related to the equipment in scope.
 </li>
 <li>
 Anticipate and identify potential technical, spares or commercial issues/opportunities affecting the maintenance and operation of the equipment and propose mitigation plans.
 </li>
 <li>
 Monitor and report operational KPIs (technical events, delays, removals, turnaround time, service level, etc.) to the central Customer Support organisation.
 </li>
 <li>
 Prepare clear and regular reports on activities, issues, risks and improvement actions.
 </li>
 <li>
 Use dedicated OEM/customer portals and digital tools for event tracking, case management and documentation (including tools equivalent to SAFRAN portals).
 </li>
 <li>
 Represent the OEM/customer support organization on site and lead local support processes, in coordination with remote teams.
 </li>
 <li>
 Contribute to continuous improvement of processes and customer experience.
 </li>
 <li>
 Support knowledge transfer, coaching and competence development of local teams
 
 
 </li>
 </ul>
 Additional Information
 
 
 Languages
 
 
 <ul>
 <li>
 Arabic: fluent
 </li>
 <li>
 English: fluent
 </li>
 <li>
 French: fluent (or strong professional proficiency)
 
 
 </li>
 </ul>
 
 Other Requirements
 
 
 
 <ul>
 <li>
 Eligible to obtain and maintain airport airside access in Dubai.
 </li>
 <li>
 Willing to be based on the airlines premises (airport/maintenance environment).
 </li>
 <li>
 Availability for occasional out-of-hours or 24/7 support in case of operational emergencies.
 </li>
 <li>
 Strong sense of confidentiality, data protection and compliance with local regulations and airline/OEM safety rules.
 
 
 </li>
 </ul>
 If you are passionate about aerospace, enjoy being close to airline operations and want to play a key role in supporting a strategic wide-body programme in the Middle East, we would be pleased to review your application.
 
 
 Please note that only shortlisted candidates will be contacted
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree or diploma in Aerospace/Aeronautical/Mechanical Engineering (or equivalent experience).
 </li>
 <li>
 Solid experience in Aerospace Maintenance (airline, MRO, OEM or similar), ideally on nacelles/engines/structures.
 </li>
 <li>
 Previous experience as Field Representative, Customer Support Engineer/Manager, In-Service Support or similar, working directly with airline customers.
 </li>
 <li>
 Good knowledge of wide-body aircraft operations; experience with A380
 </li>
 <li>
 Understanding of airline/MRO maintenance processes (line and base maintenance, troubleshooting, reliability).
 </li>
 <li>
 Comfortable using OEM and airline portals/digital tools for technical event follow-up, documentation and reporting (experience with SAFRAN-type portals is a plus).
 </li>
 <li>
 Strong customer-facing and communication skills, with the ability to manage expectations in a demanding operational environment.
 </li>
 <li>
 Rigorous, organized and able to work autonomously on a remote customer site while reporting regularly to central teams.
 </li>
 </ul>
</div>

Field Service Representative - Customer Support Manager  (Aerospace (A380 experience mandatory) Dubai, UAE - SEGULA TECHNOLOGIES

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
Only UAE nationals based in Dubai are eligible to apply
The Procurement Specialist will report to the Senior Supply Chain Project Manager and be responsible for strategic sourcing, efficient procurement, and cost management to support company objectives. The role involves managing suppliers, negotiating contracts, ensuring timely delivery, cost control, inventory management, and compliance. Collaboration with internal teams and data analysis to drive continuous improvement is essential.
Key Responsibilities:<ul><li>
Strategic sourcing to support company objectives</li><li>
Efficient procurement and cost management</li><li>
Managing supplier relationships and negotiations</li><li>
Ensuring timely delivery of goods and services</li><li>
Cost control and inventory management</li><li>
Ensuring compliance with company policies and regulations</li><li>
Collaborating with internal teams for continuous improvement</li><li>
Conducting data analysis to drive decision-making</li></ul> 

Qualifications 
<ul><li>
UAE citizens only with family book</li><li>
Bachelor's degree in Business Administration, Supply Chain Management, or related field</li><li>
Proven experience in procurement, purchasing, or supply chain management</li><li>
Strong negotiation skills with the ability to build and maintain relationships with suppliers</li><li>
Excellent analytical and problem-solving abilities</li><li>
Proficiency in Microsoft Office and procurement software</li><li>
Fluency in English; proficiency in Arabic or French is a plus</li></ul> 

Additional Information 
Please note that only shortlisted candidates will be contacted</div>

Procurement/Buyer (Energy)- Emiratized role- Dubai, UAE

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 
 Only UAE nationals based in Dubai are eligible to apply
 
 
 
 The Procurement Specialist will report to the Senior Supply Chain Project Manager and be responsible for strategic sourcing, efficient procurement, and cost management to support company objectives. The role involves managing suppliers, negotiating contracts, ensuring timely delivery, cost control, inventory management, and compliance. Collaboration with internal teams and data analysis to drive continuous improvement is essential.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategic sourcing to support company objectives
 </li>
 <li>
 Efficient procurement and cost management
 </li>
 <li>
 Managing supplier relationships and negotiations
 </li>
 <li>
 Ensuring timely delivery of goods and services
 </li>
 <li>
 Cost control and inventory management
 </li>
 <li>
 Ensuring compliance with company policies and regulations
 </li>
 <li>
 Collaborating with internal teams for continuous improvement
 </li>
 <li>
 Conducting data analysis to drive decision-making
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 UAE citizens only with family book
 </li>
 <li>
 Bachelor's degree in Business Administration, Supply Chain Management, or related field
 </li>
 <li>
 Proven experience in procurement, purchasing, or supply chain management
 </li>
 <li>
 Strong negotiation skills with the ability to build and maintain relationships with suppliers
 </li>
 <li>
 Excellent analytical and problem-solving abilities
 </li>
 <li>
 Proficiency in Microsoft Office and procurement software
 </li>
 <li>
 Fluency in English; proficiency in Arabic or French is a plus
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Please note that only shortlisted candidates will be contacted
 
 
</div>

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Field Service Representative - Customer Support Manager (Aerospace (A380 experience mandatory) Dubai, UAE - SEGULA TECHNOLOGIES

Procurement/Buyer (Energy)- Emiratized role- Dubai, UAE

Procurement/Buyer (Energy)- Emiratized role- Dubai, UAE