customer success specialist Jobs in Istanbul

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BBN Airlines Türkiye

<div>
 
 
 BBN Airlines T&uuml;rkiye
 
 is an Avia Solutions Group Family airline, providing ACMI and charter services, based in Istanbul and Antalya. Established in 2023, the airline operates a combined fleet of 12 Airbus A320 &amp; A321 passenger and cargo aircraft, offering clients services to 59 countries and 176 destinations. During the year 2024, BBN Airlines operated more than 20 thousand block hours and carried 1.5 million passengers. Company employs nearly 300 employees and have ambitious plan of adding B777-300ER freighters to its fleet in the short term.
 
 
 
 
 
 
 
 
 We are looking for an experienced
 
 "Technical Supply Specialist"
 
 who will work at the Headquarters of BBN Airlines.
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 <ul>
 <li>
 Ensure that all parts and materials have appropriate paperwork in accordance with company procedures.
 </li>
 <li>
 Supervise and plan material support for all company scheduled maintenance events.
 </li>
 <li>
 Assist the budgeting process by providing the necessary information.
 </li>
 <li>
 Follow and maintain established company procedures.
 </li>
 <li>
 Develop business opportunities with service providers and maintain a constant communication with them related to materials and logistics.
 </li>
 <li>
 Review and analysis of parts requests received from engineers, entering requests to the &ldquo;Wings&rdquo; computer program.
 </li>
 <li>
 Ensure cost effective solutions to all possible requests together with maintaining a constant supply of required parts and materials.
 </li>
 <li>
 Organize domestic and international transport.
 </li>
 <li>
 Provide AOG support when necessary.
 </li>
 <li>
 Ensure that all unserviceable parts are dealt with accordingly depending on the conditions.
 </li>
 <li>
 Establish and supervise a supply chain process for new/current company projects.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 University graduate preferably in Faculty of Engineering, Logistics or Economics and Administrative Sciences.
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Economy, Metallurgical and Materials Engineering or other Engineering departments.
 </li>
 <li>
 At least 3 years experience in aviation procurement departments,
 </li>
 <li>
 Excellent written and verbal communication skills both in Turkish and English,
 </li>
 <li>
 Good command of MS Office applications,
 </li>
 <li>
 Having WINGS computer system knowledge is preferred,
 </li>
 <li>
 Being confidential and open-minded,
 </li>
 <li>
 Strong discussion and negotiation skills and analysis /synthesis capabilities,
 </li>
 <li>
 High learning capability, quick adaptation to changes
 </li>
 <li>
 Being target-oriented, ability to set priorities for effective time management,
 </li>
 <li>
 Responsible, prone to teamwork, open to continuous improvement and able to take initiative if necessary
 </li>
 </ul>
 
 
</div>

Technical Supply Specialist

Nobel Ilac A.S

<div>
 
 Nobel&rsquo;s proven excellence in the global pharmaceutical sector is driven by the dedication and expertise of our people. Since 1954, we have grown from our roots in T&uuml;rkiye into a global pharmaceutical company, thanks to the dedication and expertise of nearly 5,000 colleagues.
 
 
 
 
 
 We operate 5 R&amp;D and production hubs across T&uuml;rkiye, Kazakhstan, and Uzbekistan, and our presence spans 24 countries with dedicated local teams. Our multicultural and multinational colleagues embody our global presence, ensuring that our products reach patients in more than 50 countries.
 
 
 
 
 
 What unites us is our mission:
 
 Health for All, Access for All.
 
 Every day, we work with passion to improve the quality of human life&mdash;because at Nobel, every contribution makes a difference.
 
 
 
 
 
 
 What is the Summary of This Position?
 
 
 
 
 
 
 In this role, you will ensure the monitoring of production planning processes to enhance supply chain effectiveness and actively contribute to digital transformation projects.
 
 
 
 
 
 
 Which Profile Are We Looking For?
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related fields, (preferably Industrial Engineering),
 </li>
 <li>
 3+ years of experience preferably with supply planning processes,
 </li>
 <li>
 Proficiency in MS Office,
 </li>
 <li>
 Proficient in SAP PP and MM modules, with experience in the IBP mod&uuml;le,
 </li>
 <li>
 Interested in digital transformation projects and capable of data-driven thinking,
 </li>
 <li>
 Able to actively use English in both written and verbal communication.
 </li>
 </ul>
 
 
 
 
 
 What You'll Be Doing?
 
 
 <ul>
 <li>
 Initiating and tracking all required orders through the MRP system,
 </li>
 <li>
 Adjusting order timelines (expedite or delay) in response to changes in the production Schedule,
 </li>
 <li>
 Coordinating with Procurement to track material delivery information,
 </li>
 <li>
 Providing order status updates to relevant business units and adjusting plans as needed,
 </li>
 <li>
 Placing necessary orders for toll production, tracking them, and planning related material shipments,
 </li>
 <li>
 Determining optimal inventory levels, conducting relevant analyses, and implementing improvement actions,
 </li>
 <li>
 Monitoring service levels for products and materials under their responsibility,
 </li>
 <li>
 Track alternative sourcing processes and create production plans for new sourcing,
 </li>
 <li>
 Actively participate in digital transformation projects; support activities related to data analysis tools, reporting systems, and process automation.
 </li>
 </ul>
 
 
 
 
 
 What We Offer?
 
 
 <ul>
 <li>
 Access to global and local career pathways in the Nobel
 </li>
 <li>
 Health insurance (family included)
 </li>
 <li>
 Support for foreign language education
 </li>
 <li>
 Paid leave on employee&rsquo;s birthday
 </li>
 <li>
 Commitment to work-life balance
 </li>
 <li>
 Continuous Learning and Growth
 </li>
 <li>
 A culture that values diversity, equity, and inclusion
 </li>
 </ul>
 
 
</div>

Supply Planning Specialist

Eren Perakende

<div>
 
 Eren Retail, which includes the brands Lacoste, Burberry, Superstep, House of Superstep, Gant, Nautica, Occasion, Converse, Intersport, The Kooples, Superkids, FashFed, United4 operates in 25 countries with more than 30 years of experience. It continues its investments and determined progress in the sector with nearly 600 stores and over 1000 sales points.
 
 
 We are looking for a "
 
 Product and Buying Specialist
 
 " to join our
 
 UNITED4
 
 team
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Degree in related fields, especially Textile Engineer,
 
 
 &bull; At least 3 years of experience in product and buying,
 
 
 &bull; To be able to work focused on quality-price-deadline,
 
 
 &bull; Strong communication,
 
 
 &bull; To have strong reporting-analytical and disciplined approach skills,
 
 
 &bull; Experience in managing supplier processes.
 
 
 
 
 
 
 Job Description:
 
 
 
 &bull; Conducting market research to identify customer needs and consumer trends,
 
 
 &bull; Manage product portfolio and deadlines and coordinate new product development processes,
 
 
 &bull; Performe product lifecycle and increase product profitability,
 
 
 &bull; Continuously monitor and report product performance,
 
 
 &bull; Analyze customer feedback and offer suggestions for improvement,
 
 
 &bull; Identify new product opportunities and market gaps,
 
 
 &bull; Planning supply chain processes,
 
 
 &bull; Communicating effectively with suppliers and managing relationships,
 
 
 &bull; Select and evaluate suppliers and manage contracts,
 
 
 &bull; Optimizing material flow and inventory management,
 
 
 &bull; Following innovations and trends in the manufacturing sector and integrating them into the supply chain.
 
</div>

Product and Buying Specialist - UNITED4

Sincanlı

<div>
 
 We are seeking a
 
 Purchasing Junior Specialist
 
 to join our team at our headquarters in
 
 Umraniye, Istanbul
 
 .
 
 
 
 
 
 
 General Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field
 </li>
 <li>
 Strong career motivation in the field of Purchasing
 </li>
 <li>
 Good command of English
 </li>
 <li>
 Proficiency in MS Office applications, especially Excel
 </li>
 <li>
 Preferably knowledgeable in ERP and Inventory management systems
 </li>
 <li>
 Solution- and result-oriented mindset
 </li>
 <li>
 Strong analytical thinking, communication, and persuasion skills
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Supporting purchasing processes by carrying out assigned tasks
 </li>
 <li>
 Following up and learning the processes in purchasing-related correspondence
 </li>
 <li>
 Participating in purchasing activities with a competitive and deadline-focused approach
 </li>
 <li>
 Maintaining communication with suppliers under own responsibility
 </li>
 <li>
 Planning and monitoring inventory for responsible products
 </li>
 <li>
 Contacting new suppliers when needed
 </li>
 <li>
 Investigating and reporting any post-purchase issues to prevent recurrence
 </li>
 <li>
 Assisting in price and supplier research
 </li>
 <li>
 Ensuring timely entry of price lists received from suppliers into the system
 </li>
 <li>
 Matching and controlling suppliers&rsquo; invoices and delivery notes
 </li>
 <li>
 Monitoring and controlling purchase prices
 </li>
 </ul>
 
 
</div>

Purchasing Jr. Specialist

ST Climate

<div>
 
 
 Job Title: Sustainability Specialist
 
 
 
 
 
 
 
 We are looking for a highly motivated Sustainability Specialist
 
 to join our team and contribute to our ESG and sustainability initiatives. The ideal candidate will have a strong background in sustainability practices, reporting, and strategy development.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Conduct
 
 Carbon Footprint
 
 and
 
 Water Footprint
 
 assessments
 </li>
 <li>
 Perform
 
 Double Materiality Analyses
 
 </li>
 <li>
 
 Prepare Sustainability Reports
 
 , including
 
 TSRS
 
 and
 
 CSRD Reports
 
 </li>
 <li>
 
 Design and deliver Sustainability Training Programs
 
 </li>
 <li>
 
 Develop Carbon Roadmaps
 
 and emission reduction strategies
 </li>
 <li>
 Lead
 
 CDP Reporting
 
 and disclosure processes
 </li>
 <li>
 Carry out
 
 Index Gap Analyses
 
 and benchmarking
 </li>
 <li>
 Work on
 
 Sustainable Supply Chain projects
 
 </li>
 <li>
 
 Contribute to Integrated Reports
 
 and
 
 Integrated Activity Reports
 
 </li>
 <li>
 
 Manage ESG ratings and disclosures
 
 including
 
 Refinitiv, Ecovadis, and UNGC
 
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Minimum
 
 3 years of professional experience
 
 in sustainability, ESG, or related fields
 </li>
 <li>
 Strong knowledge of
 
 sustainability standards, frameworks, and reporting guidelines
 
 </li>
 <li>
 
 Excellent command of English
 
 (both written and spoken)
 </li>
 <li>
 Analytical mindset with strong project management skills
 </li>
 <li>
 Ability to work collaboratively across departments and with external stakeholders
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 Opportunity to make a real impact in shaping our sustainability strategy
 </li>
 <li>
 Dynamic and supportive working environment
 </li>
 <li>
 Professional growth and development opportunities
 </li>
 </ul>
</div>

Sustainability Specialist

Confidential

<div>
 
 
 Main Purpose of Position:
 
 
 
 
 
 <ul>
 <li>
 To Handle the service procurement requests for T&uuml;rkiye and Middle East.
 </li>
 <li>
 Handling CRM, contract processes, purchase orders (PO), and payment processes
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities of Position:
 
 
 
 
 
 <ul>
 <li>
 Identify, evaluate, and negotiate with suppliers and vendors.
 </li>
 <li>
 Maintain and develop relationships with reliable suppliers.
 </li>
 <li>
 Obtain competitive quotes and bids.
 </li>
 <li>
 Negotiate contracts, terms, and pricing to secure the best value.
 </li>
 <li>
 Work closely with finance,sales, operations, and project teams to meet procurement needs.
 </li>
 <li>
 Draft, review, and manage procurement contracts.
 </li>
 <li>
 Stay updated on market trends, new products, and industry developments.
 </li>
 <li>
 Conduct benchmarking to ensure competitive pricing.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills / Competencies:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Economics, Engineering, Supply Chain Management, or a related field
 </li>
 <li>
 Managing the procurement of various third party services (managed leased lines, dark fiber,Ethernet, DIA, IP transit).
 </li>
 <li>
 Maintaining databases related to the procurement activities
 </li>
 <li>
 Maintaining company&rsquo;s list prices reflecting the latest market changes
 </li>
 <li>
 Purchasing and cost management of international data services for corporate and wholesale clients.
 </li>
 <li>
 Negotiations with suppliers to reduce costs and to achieve a competitive cost base.
 </li>
 <li>
 Support sales in selling international data services (pricing, international market background information).
 </li>
 <li>
 Actively participate in internal and external events such as forums, seminars, trade shows and customer presentations and demos.
 </li>
 <li>
 Make, negotiate and meet yearly product plan and forecast.
 </li>
 <li>
 Management of supplier contracts
 </li>
 <li>
 Min. 3 years&rsquo; experience in the telco industry
 </li>
 <li>
 Knowledge of SAP and CRM , MS Office .
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Ability to work in an international environment
 </li>
 <li>
 High level communication skills
 </li>
 </ul>
 
 
</div>

Service Procurement Specialist

We’re looking for OMS Specialist across our business located in İstanbul!
 Let's be the part of our #TogetherUnstoppable team!
 DHL is a brand with a vision to become "The logistics company for the world". Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
 DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science & healthcare, technology, engineering & manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
 DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering & manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.
 
Qualifications: 
Bachelor’s degree in Industrial Engineering and/or similar sciences
 Having minimum 3 years of experience
 Experience in Performance Management, productivity and continuous improvement methodologies highly desirable
 Experience is needed to collaborate with operations managers across all levels.
 Must be dynamic and goal orientated; enabling site teams to work accordingly to the plan
 The ability to influence without formal authority is required strongly / significantly in this role
 Familiarity with Operations Management Systems and continuous improvement methodologies (e.g., Problem Solving Methodologies, CAPA Management) is a plus.
 Ability to work independently and manage multiple projects in a fast-paced environment.
 Advanced level in both written and spoken English
 
Job Description: 
Leading OMS FC implementations within the business.
 Coaching Account Leadership teams on OMS FC elements and principles on the job.
 Ensuring targets are properly set for objectives & KPIs - support the maintenance.
 Supporting the implementation and maintenance of performance management and job standardization.
 Collaborate with cross-functional teams to design and implement process improvements.
 Maintain communication and collaboration with colleagues in other clusters and lead joint projects.
 Facilitate workshops and meetings to promote a culture of continuous improvement, leading and supporting Continuous Improvement within the business
 Track and manage OMS FC culture dashboard, providing visibility to the teams and account leaders.

LLP - OMS Advisor

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