support engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

IT Support Engineer

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to support daily business and logistics activities.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Troubleshoot system, network, and connectivity problems efficiently.</li>
<li>Maintain user accounts, access rights, and data security protocols.</li>
<li>Support email systems, office applications, and business software.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Maintain IT documentation and report recurring technical issues.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows OS, networking basics, and office IT systems.</li>
<li>Good problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and support multiple users in a fast-paced environment.</li>
</ul>
The IT Support Engineer position at Trustbend Packers &amp; Movers in Dubai offers an opportunity to work in a dynamic logistics company where technology plays a key role. This role is ideal for professionals who are dependable, technically strong, and eager to contribute to efficient and secure IT operations.</div>

Hikvision MEA

<div>
 
 
 
 About Us:
 
 
 
 
 At Hikvision, our vision is to &ldquo;Empower vision for the security and sustainable growth of the world&rdquo;. We are committed to explore innovative way to better, perceive and understand the world, and our core values are customer focused, value oriented, integrity and pursuit of excellence. These principles guide our daily actions and foster a culture of innovation, collaboration, inclusivity.
 
 
 
 
 
 
 
 Be part of a team that is making a difference.
 
 
 
 <ol>
 <li>
 
 Leadership
 
 : Our leaders are not just executives; they are mentors and advocates for professional growth. They are committed to creating a culture where every team member can thrive and contribute to our shared success.
 </li>
 <li>
 
 Culture
 
 : At Hikvision, we pride ourselves on fostering an inclusive and diverse culture where everyone feels valued and respected. Our team is composed of talented individuals from multiple nationalities, bringing together a rich tapestry of perspectives and ideas. This diversity drives our innovation and creativity, making us stronger as we collaborate to achieve our common goals. We believe that when people from different backgrounds come together, we can create something truly extraordinary.
 </li>
 <li>
 
 Benefits
 
 : We offer a comprehensive benefits package that includes family health insurance, flexible working hours, professional development opportunities.
 </li>
 </ol>
 
 
 
 
 
 
 Your Role:
 
 
 
 
 As a Technical Support Engineer, you will have below key responsibilities.
 
 
 
 
 <ul>
 <li>
 Provide on-site operational support, resolving users' daily issues, responding to training and feature demonstration requests, conducting system inspections, generating inspection reports, and offering rectification suggestions.
 </li>
 <li>
 Support project delivery, including simple system deployments, debugging and troubleshooting for complex project field cameras, risk control, and ensuring the system meets user requirements.
 </li>
 <li>
 Assist in POC (Proof of Concept) activities, resolving issues during the POC process, understanding user needs, and ensuring optimal POC performance.
 </li>
 <li>
 Test new products, conduct team training sessions, and prepare product reports.
 </li>
 <li>
 Handle daily issues to ensure user satisfaction.
 </li>
 <li>
 Support marketing activities, including equipment installation and debugging
 </li>
 </ul>
 
 
 
 
 
 
 What We're Looking for:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or above in computer science, electronics, communications, or related fields, with fluency in English (listening, speaking, reading, and writing) as a working language.
 </li>
 <li>
 At least 3 years of experience as a delivery or operations engineer in the security industry, familiar with CCTV, access control systems, intercom systems, traffic, parking systems, or other security-related systems and products.
 </li>
 <li>
 Project management experience and SIRA certification are preferred.
 </li>
 <li>
 Basic knowledge of networking and operating systems.
 </li>
 <li>
 Strong learning ability and enthusiasm for new products and technologies.
 </li>
 <li>
 Excellent documentation skills, communication abilities, and a strong service mindset.
 </li>
 <li>
 Responsible, passionate, meticulous, detail-oriented, and hardworking.
 </li>
 <li>
 Possesses a valid driver&rsquo;s license.
 </li>
 </ul>
 
 
 
 
 
 
 Join us:
 
 
 
 
 If you are passionate about Information technology and security system and want to work in an environment where you can grow and make an impact, we would love to hear from you.
 
</div>

Technical Support Engineer

Smart Data Information Technology LLC

We are seeking a proficient 1st Line Help Desk Technician to provide swift and effective technical assistance for computer systems. The ideal candidate will respond to technical queries and provide expert advice to resolve them. An excellent Help Desk Technician must possess strong technical knowledge and the ability to communicate effectively, ensuring they understand the problem and can clearly explain the solution. Patience and the ability to handle challenging customer interactions are essential.Required Skills:Windows 10 Installation and Troubleshooting: Proficient in installing, configuring, and troubleshooting Windows 10 operating systems.Office 365 Knowledge: Familiar with the core functionalities and troubleshooting common issues in Office 365 applications.MS Teams Experience: Skilled in setting up, managing, and troubleshooting Microsoft Teams.OneDrive and SharePoint Knowledge: Knowledgeable in configuring, managing, and resolving issues with OneDrive and SharePoint.Network Printer Installations and Troubleshooting: Experienced in installing and troubleshooting network printers.Basic Networking Experience: Understanding of basic networking concepts and the ability to diagnose and resolve network issues.Hardware Problems Troubleshooting: Competent in identifying and resolving hardware-related issues in desktops, laptops, and peripherals.Active Directory Management: Skilled in managing user accounts, groups, and permissions within Active Directory.Ticket Management Systems: Proficient in using ticketing systems to manage and track support requests and ensure timely resolution.Remote Desktop Support: Experienced in providing remote desktop support to diagnose and fix issues from a distance.Basic Security Practices: Understanding of basic IT security principles and practices to ensure systems and data are protected.Customer Service Excellence: Strong communication and interpersonal skills to provide exceptional customer service and support.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>have experience in supporting Office 365 and Sharepoint?</li><li>UAE Driving License?</li></ul>Language:<ul><li>English (Required)</li></ul>

Royal International Technology LLC

Own Visa only apply.UAE Driving License Must.Handling all IT Related Issue.Hardware, Software, Networking, CCTV, Surveillance, Biometric, Server installation, AD.Job Type: Full-timePay: From AED3,000.00 per month

Team Computers

Job Summary: We are looking for a skilled End User Support Engineer to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.. Key Responsibilities: Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and upgrade end-user hardware and software as per IT policies. Manage user accounts, access rights, and group policies in Active Directory. Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony. Coordinate with vendors for hardware repairs or replacements. Log incidents and service requests accurately in the ITSM tool and follow through to resolution. Assist with onboarding/offboarding activities (device setup, profile configurations). Participate in IT asset inventory, audits, and compliance reporting. Maintain documentation, FAQs, and user guides for common issues. Required Skills and Experience: 1.5+ years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine). Understanding of IT security, endpoint protection, and patching.

Field/Desktop Support Engineer

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.
Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an IT Operations &amp; Support Engineer - Technical Call centre.
The IT Operations &amp; Support Engineer - Technical Call centre will restore normal IT service operations within agreed service levels and business priorities and minimise the adverse impact on business operations for Emirates Group and External Clients. As well as being the Single point of contact (SPOC) for the assigned incident resolution and service requests.
In this role, you will:
<ul><li>Address and resolve customer issues to provide a superior service to our internal and external customers. Ensuring that the service provided aligns with the specific qualitative or quantitative targets and Key Performance Indicators of the task.
</li><li>Analyse reported incidents and provide solutions to the users, enabling them to resume their work with minimum disruptions as per the agreed SLO and to complete IT service requests.
</li><li>Update the status of an incident or service request in the tool. Ensure they hold up-to-date information before taking action on any incident or service request. Ensure that the tool and relevant team are updated.
</li><li>Set expectations for the customer based on agreed SLOs (timeframes and format).
</li><li>Provide quick fixes/workarounds/solutions to be updated in the known error database to the Problem Management Team. To identify recurring problem areas and to articulate trends for root cause analysis. Liaise with problem management to provide a more permanent solution to problems. To proactively identify &amp; highlight issues to reduce the possibility of system downtime for users.
</li><li>Ensure deployment projects are carried out using best practices or Project Management, as outlined in the departmental Work practices. Satisfaction Customer feedback must be obtained after every project.
</li><li>Liaise with vendors, IT coordinators, and other IT teams to ensure high system availability.
</li><li>Adhere to IT policy, Standards &amp; procedures and the audit &amp; finance regulations.
</li><li>Maintain the integrity of the configuration items in the Configuration Management Database as per EGIT Policy for his responsible area.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<ul><li>12 years of schooling or equivalent.
</li><li>4+ years of experience in an IT Helpdesk/Technical Call centre.
</li></ul>Knowledge/Skills:
<ul><li>Experience in Customer Support and Operational Support roles.
</li><li>Knowledge of ITIL, ServiceNow, operating systems, Active Directory, and Azure Administration.
</li><li>Experience in troubleshooting hardware issues with PCs &amp; other end-user devices, applications, operating systems and networking.
</li><li>Knowledge of remote management tools like RDP and deployment tools like SCCM, Intune, etc.
</li></ul>Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

IT Operations & Support Engineer

Explore 4003+ Support engineer in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4003 support engineer jobs IN Dubai United Arab Emirates

IT Support Engineer

IT Support Engineer

Technical Support Engineer

IT Support Engineer

IT Support Engineer

Field/Desktop Support Engineer

IT Operations & Support Engineer