it support systems specialist Jobs in  Ajman

it support systems specialist

system analyst

BlackStone eIT

<div>Job Title: System Analyst
Company: BlackStone eIT
The System Analyst at BlackStone eIT plays a crucial role in bridging the gap between stakeholders and technology by analyzing system requirements and translating them into actionable solutions. This position focuses on gathering business requirements, conducting system analysis, and ensuring that technology solutions align with business objectives.
 Key Responsibilities
A. Requirements Analysis &amp; Solution Design<ul>
<li>
Engage with business stakeholders to gather, validate, and prioritize business and technical requirements.</li>
<li>Conduct feasibility studies, gap analysis, and impact assessments for new initiatives or system enhancements.</li>
<li>Translate requirements into detailed functional specifications, use cases, user stories, and process flows.</li>
<li>Develop conceptual and logical system designs ensuring alignment with enterprise architecture standards.</li>
</ul>
B. System Development Support<ul>
<li>
Collaborate with developers and solution architects to ensure accurate implementation of requirements.</li>
<li>Review and validate technical designs, integrations, and data models.</li>
<li>Participate in solution prototyping to validate functionality and user experience.</li>
<li>Ensure system scalability, performance, and security considerations are embedded in all designs.</li>
</ul>
C. Testing &amp; Quality Assurance<ul>
<li>
Develop test plans, test cases, and acceptance criteria.</li>
<li>Conduct user acceptance testing (UAT), functional testing, and regression testing.</li>
<li>Identify, document, and track defects; coordinate fixes with development teams.</li>
<li>Validate final deliverables prior to production deployment.</li>
</ul>
D. Project Coordination &amp; Stakeholder Management<ul>
<li>
Serve as the primary interface between business owners and technical teams.</li>
<li>Support project planning, timelines, and resource coordination.</li>
<li>Provide status updates, risk assessments, and issue resolution recommendations.</li>
<li>Ensure clear communication, documentation, and alignment across all project stakeholders.</li>
</ul>
E. System Operations &amp; Continuous Improvement<ul>
<li>
Analyze system performance, user feedback, and operational issues to propose enhancements.</li>
<li>Support system configuration, releases, and upgrades.</li>
<li>Develop and maintain system documentation, SOPs, and user guides.</li>
<li>Conduct training and knowledge transfer sessions to end-users and internal staff.</li>
</ul>
F. Vendor &amp; Integration Management<ul>
<li>
Work with third-party vendors, ensuring compliance with contract terms, SLAs, and technical requirements.</li>
<li>Review vendor deliverables including design documents, integration plans, and test results.</li>
<li>Facilitate integration between internal systems, external entities, and smart services platforms (APIs, data exchange, etc.).</li></ul> 
Requirements<ul>
<li>
Qualifications &amp; Experience</li>
<li>Education</li>
<li><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Software Engineering, or related field.</li>
<li>Master&rsquo;s degree is an advantage.</li>
</ul></li><li>Experience</li>
<li><ul><li>4&ndash;7 years of experience in system analysis, business analysis, or application development.</li>
<li>Experience working in government digital services or enterprise-level systems is preferred.</li>
<li>Hands-on experience with SDLC methodologies (Agile, Waterfall, Hybrid).</li>
<li>Experience in integration projects, microservices, APIs, and data-intensive applications.</li>
</ul></li>
<li>4. Technical Skills</li>
<li><ul><li>Strong proficiency in requirements engineering, process modeling (BPMN), and use case development.</li>
<li>Solid understanding of databases (SQL/NoSQL), data modeling, and ETL processes.</li>
<li>Familiarity with cloud platforms (Azure, AWS), API management, and web services (REST/SOAP).</li>
<li>Knowledge of UI/UX principles and prototyping tools (Figma, Adobe XD) is an advantage.</li>
<li>Experience with testing tools and documentation platforms (JIRA, Confluence, Azure DevOps).</li>
</ul></li>
<li>5. Behavioral &amp; Soft Skills</li>
<li><ul><li>Excellent analytical thinking and problem-solving skills.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>High attention to detail and strong documentation skills.</li>
<li>Ability to work collaboratively in cross-functional teams.</li>
<li>Adaptability to fast-paced environments and shifting priorities.</li>
<li>Proactive mindset and commitment to continuous improvement.</li>
</ul></li>
</ul>Benefits<ul>
<li>Paid Time Off</li>
<li>Performance Bonus</li>
<li>Training &amp; Development</li></ul></div>

System Analyst

Fisen Instrumentation and Control LLC

We are seeking an Automation Maintenance Engineer to ensure the continuous reliability and performance of our clients' automated systems. You will be the primary technical lead responsible for preventing downtime, performing advanced troubleshooting, and implementing system upgrades. As a service provider, you will manage a diverse portfolio of systems, requiring high adaptability and a &quot;reliability-first&quot; mindset.Key Responsibilities<ul><li>Preventive &amp; Predictive Maintenance: Execute scheduled maintenance protocols to prevent hardware and software failures; utilize IoT and data analytics to predict failures before they occur.</li><li>Emergency Troubleshooting: Provide rapid-response support for system breakdowns, diagnosing issues across PLC code, HMI interfaces, and industrial networks (Profinet, EtherNet/IP).</li><li>System Optimization: Analyze existing client cycles to identify bottlenecks and implement software tweaks that improve Overall Equipment Effectiveness (OEE).</li><li>Legacy Support: Maintain and &quot;future-proof&quot; aging systems by performing firmware updates, hardware migrations, and back-up management.</li><li>Client Advisory: Consult with clients on spare parts inventory management and long-term lifecycle planning for their automation assets.</li><li>Documentation: Maintain detailed service logs and root-cause analysis (RCA) reports using our CMMS (Computerized Maintenance Management System).</li></ul>Required Technical Skills<ul><li>Diagnostic Mastery: Expert-level ability to &quot;read&quot; and debug PLC code (e.g., Siemens TIA Portal, Rockwell Studio 5000, or Schneider EcoStruxure).</li><li>Hardware Knowledge: Hands-on experience with VFDs, servo drives, sensors, and safety relays from multiple vendors.</li><li>Networking: Strong understanding of industrial communication protocols and basic cybersecurity for OT (Operational Technology).</li><li>Tools: Experience with diagnostic software, multimeters, and protocol analyzers.</li><li>Education: Degree or Diploma in Electrical, Mechatronics, or Automation Engineering.</li></ul>Mandatory Requirements<ul><li>Visa Status: Must possess a valid and transferable UAE residency visa. (Candidates on visit visas or non-transferable permits will not be considered).</li><li>Driving License: A valid UAE manual or automatic driving license is mandatory, as this role requires frequent travel to client sites.</li><li>Language: Fluency in English (written and spoken) is required. Knowledge of Arabic or Hindi/Urdu is a plus for coordinating with site technicians.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>Do you have valid Transferable UAE Visa</li></ul>

Automation Engineer

Euro Gulf

Job Summary: We are looking for a skilled Financial Accountant with experience using ONYX ERP to manage daily accounting operations, prepare financial reports, and ensure compliance with accounting regulations. The candidate will be responsible for the accuracy of financial records and efficient use of the system to support the company&rsquo;s performance.Key Responsibilities:<ul><li>Record and reconcile financial transactions in the ONYX ERP system.</li><li>Prepare monthly and annual financial statements and reports.</li><li>Manage accounts payable, accounts receivable, and the general ledger.</li><li>Monitor cash flow, budgets, and expenses.</li><li>Ensure compliance with VAT and local accounting regulations.</li><li>Support auditing processes and generate system-based reports.</li><li>Collaborate with other teams to resolve accounting or system-related issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Accounting or Finance.</li><li>2 to 5 years of accounting experience, preferably in a company using ONYX ERP or similar systems.</li><li>Strong knowledge of accounting principles, taxation, and financial reporting.</li><li>Proficiency in Excel and ERP systems.</li><li>High accuracy and strong analytical skills.</li><li>Proficiency in English (Arabic is an advantage).</li></ul>Job description:المسمى الوظيفي:محاسب مالي &ndash; برنامج أونيكس لإدارة الموارد المؤسسية (ONYX ERP)ملخص الوظيفة:نبحث عن محاسب مالي ماهر لديه خبرة في استخدام برنامج أونيكس (ONYX ERP) لإدارة العمليات المحاسبية اليومية، وإعداد التقارير المالية، وضمان الامتثال للأنظمة المحاسبية. سيكون المرشح مسؤولاً عن دقة السجلات المالية واستخدام النظام بكفاءة لدعم أداء الشركة.المسؤوليات الرئيسية:<ul><li>تسجيل وتسوية المعاملات المالية في نظام أونيكس ERP.</li><li>إعداد القوائم والتقارير المالية الشهرية والسنوية.</li><li>إدارة الحسابات الدائنة، المدينة، ودفتر الأستاذ العام.</li><li>متابعة التدفقات النقدية والميزانيات والمصاريف.</li><li>ضمان الالتزام بضريبة القيمة المضافة واللوائح المحاسبية المحلية.</li><li>دعم عمليات التدقيق وإصدار التقارير من النظام.</li><li>التعاون مع الفرق الأخرى لحل أي مشكلات محاسبية أو في النظام.</li></ul>المؤهلات:<ul><li>درجة البكالوريوس في المحاسبة أو المالية.</li><li>خبرة من 2 إلى 5 سنوات في المحاسبة، ويفضل في شركة تستخدم ONYX ERP أو أنظمة مشابهة.</li><li>معرفة قوية بالمبادئ المحاسبية والضرائب وإعداد التقارير المالية.</li><li>إجادة استخدام Excel وأنظمة ERP.</li><li>دقة عالية ومهارات تحليل قوية.</li><li>إجادة اللغة الإنجليزية (اللغة العربية ميزة إضافية).</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Financial Accountant – ONYX ERP (Enterprise Resource Planning)

Holistic Legacy Accounting (S.P.S. LLC)

Job Title: IT Support &amp; Systems SpecialistSalary: Maximum 3000 per MonthFull TimeLocation: AjmanJob Description: We are seeking a highly skilled technical professional to manage the IT infrastructure for 25 branches. This role combines field operations, software management, and maintenance, serving as the primary technical link between the company and system developers.Responsibilities:<ul><li>Maintain continuous coordination with the private software company developing our proprietary CRM system, supervising the implementation of updates and technical requirements.</li><li>Provide immediate and comprehensive technical support to branch employees via Any Desk to resolve all operational issues remotely.</li><li>Supervise the technical management of the cloud-based &quot;Call Center System,&quot; ensuring the stability of communications and cloud services.</li><li>Perform full maintenance for all computers and equipment, preparing and issuing technical assets to employees and maintaining precise inventory records.</li><li>Monitor branch devices in real-time, tracking all technical activities to ensure adherence to technical discipline and data security.</li><li>Manage the full technical setup for 13 new branches, including network installation, hardware configuration, and administrative software deployment.</li></ul>Skills:<ul><li>Deep and comprehensive knowledge of networking, remote work systems, and computer hardware/software maintenance.</li><li>Experience dealing with CRM systems, VoIP, and cloud-based platforms.</li><li>Ability to effectively communicate technical requirements to developers and external vendors.</li></ul>Benefits:<ul><li>Basic monthly salary: AED 3,000.</li><li>Comprehensive health insurance and paid annual leave.</li><li>Mobile and transportation allowance for field-based tasks between branches.</li></ul>Languages: Full proficiency in Arabic and English.Job Types: Full-time, PermanentPay: Up to AED3,000.00 per month

IT Support systems specialist

Al Sultan Road Contracting & Infrastructure

Job SummaryWe are seeking a detail-oriented and experienced CRM Administrator to manage, optimize, and maintain our Customer Relationship Management (CRM) system within a real estate environment.The successful candidate will support sales, marketing, and operations teams by ensuring accurate data management, efficient workflows, reliable reporting, and strong CRM user adoption.Key Responsibilities<ul><li>Administer, configure, and maintain the CRM system (Salesforce, HubSpot, Zoho, Odoo, Microsoft Dynamics, or similar)</li><li>Manage CRM users, roles, permissions, and access controls</li><li>Import, clean, update, and maintain lead and client data to ensure data accuracy and integrity</li><li>Monitor and maintain CRM workflows related to lead management, follow-ups, and sales pipelines</li><li>Create and update CRM reports, dashboards, and performance metrics</li><li>Support sales and marketing teams with CRM automation and reporting needs</li><li>Coordinate with internal teams to improve CRM processes and system usage</li><li>Train users on CRM best practices and proper data entry</li><li>Assist with CRM integrations (ERP systems, marketing tools, property systems)</li><li>Ensure compliance with data privacy and security policies</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, IT, Computer Science, or related field</li><li>Minimum 2&ndash;3 years of experience as a CRM Administrator or similar role</li><li>Hands-on experience with at least one CRM platform (Salesforce, HubSpot, Zoho, Odoo, Microsoft Dynamics)</li><li>Strong experience in data management, reporting, and CRM maintenance</li><li>Proficiency in Microsoft Excel and Google Sheets</li><li>Strong attention to detail and analytical skills</li><li>Good communication skills and ability to support non-technical users</li><li>Real estate industry experience is an advantage</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience managing CRM systems in the real estate, brokerage, or property development sector?</li><li>Which CRM platforms have you used extensively (hands-on administration, not just user level)?</li><li>How many years of experience do you have as a CRM Administrator or in a similar CRM-focused role?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

CRM Administrator

Plaza Dental Clinic

We are looking for a female Insurance Coordinator/ Dental Coder/ receptionist for a dental clinic in Ajman.An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties.Coordinating with insurance companies regarding eligibility, approvals, submission, resubmission and reconciliation, and other requirements.Greet patients and manage appointmentsanswer the phone call ,respond to inquiries.assist in billing and collecting payments.input and output patients data in the system.prepare and organize patients files.Job Type: Full-timePay: From AED3,000.00 per month

Insurance Coordinator and clinic admin

Biomegna Medical Trading

Role Overview The Sales Executive is responsible for handling customers, generating sales, and achieving assigned monthly targets.Key Responsibilities<ul><li>Handle customer inquiries (walk-in, phone, WhatsApp, email)</li><li>Prepare and follow up on quotations and invoices</li><li>Close sales and achieve monthly sales targets</li><li>Build and maintain long-term customer relationships</li><li>Coordinate with procurement and logistics for order fulfillment</li><li>Update all leads, activities, and sales in the system (CRM)</li><li>Follow up on payments and customer satisfaction after delivery</li></ul>Performance Targets<ul><li>Monthly sales target as assigned by management</li><li>Daily activity targets (calls, follow-ups, quotations)</li><li>Conversion of leads to confirmed orders</li></ul>Visa &amp; Employment Condition<ul><li>The Sales Executive must be on their own visa (self-sponsored)</li><li>No visa sponsorship provided by the company at this stage</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Sales Executive Biomedical Engineer

Explore 21+ System analyst in  Ajman this January. Find roles across top companies and apply now to boost your career.