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system analyst

HyperSoft Tech

About the RoleWe are looking for a skilled System Analyst who can analyze business needs, evaluate system performance, and recommend effective technical solutions. The ideal candidate should be able to gather requirements, prepare documentation, and work closely with developers, testers, and the project manager to ensure smooth project execution.Key Responsibilities<ul><li>Collect and document business requirements from stakeholders.</li><li>Analyze existing systems and identify areas for improvement.</li><li>Prepare detailed technical specifications, diagrams, and workflow documentation.</li><li>Translate business requirements into system functionalities.</li><li>Coordinate with development and QA teams for implementation.</li><li>Conduct system testing, UAT support, and performance monitoring.</li><li>Identify system errors, troubleshoot issues, and propose solutions.</li><li>Ensure system compliance with company standards and project guidelines.</li><li>Maintain project documentation, process flows, and reports.</li><li>Communicate regularly with project managers and team leads regarding system updates and progress.</li></ul>Requirements &amp; Skills<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Software Engineering, or related field.</li><li>Minimum 5 years of experience as a System Analyst or similar role.</li><li>Strong understanding of software development lifecycle (SDLC).</li><li>Experience in creating BRDs, SRS, Use Cases, Process Flows, ERD diagrams, and system documents.</li><li>Good knowledge of databases (MySQL, SQL Server, or MongoDB).</li><li>Familiarity with API structures, integrations, and system architectures.</li><li>Ability to work closely with developers, designers, and QA teams.</li><li>Strong problem-solving skills with attention to detail.</li><li>Excellent communication and requirement-gathering skills.</li><li>Ability to manage multiple tasks and prioritize work effectively.</li></ul>Preferred (Optional)<ul><li>Experience with Agile/Scrum methodologies.</li><li>Knowledge of cloud systems or enterprise solutions.</li><li>Understanding of UI/UX principles.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

System Analyst

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
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Senior Business Analyst - CRM

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Location:
 
 &nbsp;Pakistan (Remote)
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

convo

<div>Job Title: Sr. Business Analyst 
Location: Islamabad 
Work Model: Hybrid
Job Summary: As a Sr. Business Analyst at CONVO, you will be a key player in orchestrating the design and implementation and ongoing value realization of business solutions that align with both client expectations and company standards. Your role involves leading functional activities, managing business stakeholder interactions, and ensuring high-quality deliverables throughout various project phases. As a senior member of the team, you will guide and mentor other analysts while driving continuous improvement in our processes and solutions.
As a Business Analyst you will be involved in international Digital Transformation projects to implement sales automation software solutions for top FMCG companies. You will communicate with a wide variety of people to accurately interpret the client&rsquo;s needs, lead the definition of the solution blueprint, support the implementation phase and the solution deployment.
Key Responsibilities:<ul><li>
Champion and promote an innovative and agile model to ensure state of the art technology for Sales Transformation and analytics projects</li><li>
Understand, map and meet client requirements and lead analysis through workshops. Guide the client towards the desired outcome</li><li>
Define functional specifications, acceptance criteria and estimates for specific developments, while following rigorously risk assessment practice</li><li>
Collaborate closely with a technical team in order to translate business requirements into technical tasks</li><li>
Understand the modules to be implemented and the setup and configuration options available.</li><li>
Engage the customer on user acceptance strategy, planning and execution phase.</li><li>
Demonstrate autonomous analytical mindset and problem-solving skills</li><li>
Understand the business of our client (CPG) and be able to communicate clearly how data issues might impact decision making. Cooperate with internal and external teams to reach the desired outcome</li><li>
Think and deliver with customer experience in mind</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s or Master's degree in Computer Science, Engineering, Mathematics or an Analytical subject.</li><li>
5+ years of relevant experience</li><li>
Previous career has demonstrated a strong theme of analytical work and working as a Business Analyst</li><li>
Comfortable with data and manipulating it to derive information and meaning, which they can communicate to a non-technical audience</li><li>
Experience in managing functional workshops, and in User Acceptance Testing (UAT).</li><li>
Ability to handle the end-to-end project delivery lifecycle including project mobilization, process design, system configuration &amp; customization, testing, integration, data migration, deployment, and business adoption activities.</li><li>
Comfortable working with both waterfall and agile methodologies.</li><li>
Background in FMCG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation /Revenue Growth Management is advantageous</li><li>
Knowledge of Excel, Power BI and SQL &ndash; python is a plus</li><li>
Client-centric approach and attitude.</li><li>
Experience translating business requirements into technical workstreams</li><li>
Creative thinking and presentation skills.</li><li>
Excellent listening and communication skills.</li><li>
Proficient written and spoken English.</li></ul>
What We Have for You
Great compensation package, Medical benefit for you and your family, Free lunch, Annual performance-tied increments &amp; performance recognition awards, Leave Encashment, Referral Bonuses and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!</div>

Sr. Business Analyst

Walee Technologies

Job Description: Technical Business Analyst Location: IslamabadThe Technical Business Analyst will bridge product requirements with technical feasibility, ensuring smooth delivery of platform features through structured documentation and close coordination with engineering and QA teams.Responsibilities<ul><li>Gather and document technical requirements for features: Reels feed, uploads, publishing, profiles, notifications, moderation.</li><li>Facilitate technical discussions with developers, architects, infra, and QA.</li><li>Validate feasibility, edge cases, and platform dependencies.</li><li>Create user stories, workflow diagrams, API specs, and process documentation.</li><li>Coordinate with QA to ensure test cases reflect business logic and flows.</li><li>Manage the product backlog and assist in prioritization.</li><li>Prepare BRDs, PRDs, sequence diagrams, and acceptance criteria.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field.</li><li>5+ years of experience as a BA, Technical Writer.</li><li>Understanding of APIs, microservices, mobile platforms, and technical documentation.</li></ul>Strong analytical and communication skills.Job Type: Full-timeWork Location: In person

Technical Business Analyst

Two Guys Home Furnishings

We&rsquo;re looking for a highly analytical and insights-driven Ecommerce Data Analyst to take ownership of tracking, analysing, and reporting on our digital performance. Your role will focus on understanding user behaviour, website performance, and marketing channel effectiveness (Google Ads, GA4, SEMrush, Microsoft Clarity, etc.) to uncover what&rsquo;s working, what&rsquo;s not, and where we can improve revenue and conversions across our eCommerce websites.Responsibilities:<ul><li>Analyse ecommerce performance data, including traffic, user behaviour, product performance, and conversion trends</li><li>Use tools such as:</li></ul>Google Analytics / GA4 Google Ads Microsoft Clarity SEMrush Etc<ul><li>Heatmaps &amp; session recordings</li><li>Identify bottlenecks, drop-offs, and opportunities across the full ecommerce funnel</li><li>Build weekly and monthly performance dashboards and reports</li><li>Provide clear, data-backed insights that support decision-making across marketing, product, and UX teams</li><li>Monitor key ecommerce KPIs (conversion rate, AOV, ROAS, revenue, bounce rate, etc.)</li><li>Analyse landing page, category page, and product page performance to identify optimisation opportunities</li><li>Work with marketing and design teams to support testing strategies and site improvements</li><li>Assist with tracking setup, event validation, and data accuracy in GA4 and Tag Manager</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience as an Ecommerce Analyst, Data Analyst, or similar analytics-focused role</li><li>Strong analytical skills and advanced experience with GA4 and behaviour-tracking tools like Clarity or Hotjar</li><li>Ability to turn raw data into meaningful insights and actionable recommendations</li><li>Solid understanding of e-commerce funnels, customer journeys, and performance marketing metrics</li><li>Excellent attention to detail and strong problem-solving skills</li><li>Clear and confident communication skills (written &amp; verbal)</li><li>Experience working with Shopify, WooCommerce, or comparable e-commerce platforms</li><li>Familiarity with Google Tag Manager, event tracking, and data validation</li><li>Background in performance marketing, CRO, or UX research is a bonus</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsApplication Question(s):<ul><li>Do you have experience analysing eCommerce funnels (product page &rarr; add to cart &rarr; checkout &rarr; purchase)?</li><li>Have you analysed heatmaps or session recordings to find UX issues or friction points?</li><li>How do you approach finding the root cause of a drop in conversions or traffic?</li><li>Have you used tools like Microsoft Clarity, Hotjar, or similar behaviour analytics tools?</li><li>Have you presented insights or data findings to marketing or leadership teams?</li></ul>

Ecommerce Data Analyst

Securiti

<div>
 Securiti is the pioneer of the Data Command Center, a centralized platform that enables the safe use of data and GenAI. It provides unified data intelligence, controls and orchestration across hybrid multicloud environments. Large global enterprises rely on Securiti's Data Command Center for data security, privacy, governance, and compliance.
 
 
 Securiti has been recognized as Gartner "Cool Vendor in Data Security", Forrester "Privacy Management Wave Leader", and RSA "Most Innovative Startup". The company is being built by proven serial entrepreneurs and executives who have successfully built and scaled high-growth global companies before.
 
 
 We are seeking a dynamic Professional Services Engineer to join our team. This role focuses on providing high-level technical support, guidance, and expertise in the deployment and operation of our software solutions. The ideal candidate will have a strong background in client-facing roles, project management, and technical problem-solving.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Architecture &amp; Deployment: Implement Securiti Products on customer infrastructure ensuring adherence to industry best practices. Manage deployments across various platforms including AWS, Google Cloud, Microsoft Azure, and on-premise setups.
 </li>
 <li>
 Technical Expertise: Utilize expertise in Data Privacy &amp; Security, SQL/NoSQL databases, Linux, Networking, Cloud Platforms, Docker/Kubernetes, and Virtualization.
 </li>
 <li>
 Customer Engagement: Drive post-sales engagement, ensuring successful project implementations. Work with clients to understand their needs and provide expert support during product deployment and integration.
 </li>
 <li>
 Solution Implementation: Lead the planning, installation, configuration, and optimization of our software solutions in various client environments.
 </li>
 <li>
 Training and Support: Conduct training sessions for customers and provide ongoing support to resolve technical issues.
 </li>
 <li>
 Project Management: Oversee project timelines, resources, and deliverables, ensuring objectives are met within deadlines and budgets.
 </li>
 <li>
 Global Cross-Functional Collaboration: Work with our global teams across sales, marketing, product management, professional services, and engineering for a seamless customer lifecycle.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Educational &amp; Professional Background: Minimum of a Bachelor&rsquo;s Degree in a technical field with 3+ years of work experience in a client-facing technical role, such as a professional services engineer, technical consultant, or a related technical field.
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 2+ years of experience with large enterprises, focusing on data projects.
 </li>
 <li>
 Proficiency in Data Privacy and Security (DLP, Encryption, Access, Classification, etc.), SQL/NoSQL databases, Linux, Bash scripting, Python, Golang, and Linux-based system components.
 </li>
 <li>
 Strong understanding of on-premise and cloud platforms (AWS, GCP, OCI, Azure) and experience architecting infrastructures for diverse application scales.
 </li>
 <li>
 Knowledge of container technologies, infrastructure as code, and monitoring tools.
 </li>
 <li>
 Proficiency in software deployment, configuration, and system performance tuning.
 </li>
 <li>
 Regulatory &amp; Compliance Knowledge: Solid understanding of data security, privacy, compliance, and associated regulations.
 </li>
 <li>
 Project Management: Proven experience in managing technical projects with a focus on client satisfaction.
 </li>
 <li>
 Soft Skills: Excellent communication, leadership, and project management skills. A passion for technology, teamwork-oriented attitude, and flexibility in diverse environments.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 &ldquo;Securiti is the pioneer of the Data Command Center, a centralized platform that enables the safe use of data and GenAI. It provides unified data intelligence, controls and orchestration across hybrid multicloud environments. Large global enterprises rely on Securiti's Data Command Center for data security, privacy, governance, and compliance. Securiti has been recognized with numerous industry and analyst awards, including "Most Innovative Startup" by RSA, "Top 25 Machine Learning Startups" by Forbes, "Most Innovative AI Companies" by CB Insights, "Cool Vendor in Data Security" by Gartner, and "Privacy Management Wave Leader" by Forrester. For more information, please visit Securiti.ai and follow us on LinkedIn and Twitter.&rdquo;
</div>

Professional Services Engineer

Explore 250+ System analyst in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.

250 system analyst jobs IN Islamabad Pakistan

System Analyst

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Sr. Business Analyst

Technical Business Analyst

Ecommerce Data Analyst

Professional Services Engineer