sales engineer

it support engineer

it support

technical engineer

it specialist

systems support engineer

DICETEK LLC

<div>JD for System Support Engineer
Responsibilities:<ul><li>
Provide technical support for hardware, software, and network systems, ensuring smooth and reliable operations.</li><li>
Troubleshoot and resolve system issues, both onsite and remotely, ensuring minimal downtime for end-users.</li><li>
Install, configure, and maintain operating systems, servers, and network devices.</li><li>
Manage and monitor system performance, identify potential issues, and implement solutions proactively.</li><li>
Assist with user administration tasks, including account creation, permissions, and password management.</li><li>
Maintain and update system documentation, including installation guides, process workflows, and troubleshooting logs.</li><li>
Collaborate with internal teams and third-party vendors to escalate and resolve complex technical issues.</li><li>
Stay up-to-date with new technologies and best practices to provide optimal support.</li></ul>
Required Skills:<ul><li>
3+ years of experience in a system support or IT support role.</li><li>
Strong understanding of Windows operating systems.</li><li>
Experience with network configuration, troubleshooting, and security (TCP/IP, DNS, VPN, etc.).</li><li>
Knowledge of hardware troubleshooting, including desktops, servers, printers, and peripherals.</li><li>
Experience with remote support tools and ticketing systems.</li><li>
Basic understanding of virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure) is a plus.</li><li>
Familiarity with backup and recovery solutions and disaster recovery planning.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li><li>
Strong problem-solving skills and a proactive approach to troubleshooting.</li><li>
Excellent communication skills and the ability to explain technical issues to non-technical users.</li><li>
Ability to work both independently and as part of a team in a fast-paced environment.</li></ul></div>

System Support Engineer

CommScope

<div><h3 class="jobSectionHeader">Join Ruckus Networks as a Systems Engineer</h3>
Are you passionate about cutting-edge networking technology and thrive in a customer-focused environment? Ruckus Networks is looking for a Systems Engineer to join our dynamic team and help design, sell, and support innovative networking solutions.
As a Systems Engineer, you&rsquo;ll partner with account managers and channel partners to deliver exceptional technical expertise and drive success across enterprise and territory accounts. You&rsquo;ll play a key role in pre-sales engineering, technical demos, proof-of-concept trials, and training sessions&mdash;empowering customers and partners with the best in wireless and wired networking.<h4 class="jobSectionHeader">
What You&rsquo;ll Do</h4><ul><li>
Design solutions and create Bills of Material for sales opportunities.</li><li>
Deliver technical presentations, demos, and training to customers and partners.</li><li>
Develop territory account plans based on industry trends and business needs.</li><li>
Act as a trusted technical advisor, positioning Ruckus products competitively.</li><li>
Collaborate with account managers to drive revenue and achieve quota goals.</li></ul><h4 class="jobSectionHeader">
What We&rsquo;re Looking For</h4><ul><li>
Strong technical skills and industry knowledge in networking.</li><li>
Excellent communication skills&mdash;able to engage audiences from technical teams to executives.</li><li>
Hands-on experience with wireless technologies (802.11 a/g/n/ac/ax), IP routing/switching, WAN/LAN design, and network optimization.</li><li>
Familiarity with virtualization environments (VMware, KVM, Hyper-V, Azure, AWS) and security protocols (RADIUS, AD).</li><li>
Knowledge of VLAN, VoIP, QoS, BYOD/MDM, Wi-Fi protocols, RF engineering, and WLAN security.</li></ul><h4 class="jobSectionHeader">
Qualifications</h4><ul><li>
BS/BA in Electrical, Computer, or Networking Engineering, Computer Science, IT, or related field.</li><li>
5+ years of experience with IP/Wireless technologies.</li><li>
Networking certifications (CCNA, BPIPA, JNCIA, Aruba, Ruckus, CWNA) preferred.</li><li>
Strong troubleshooting and technical presentation skills.</li></ul>
Why Ruckus? 
Join a team that values innovation, collaboration, and technical excellence. If you&rsquo;re a self-starter with a passion for networking and want to make an impact, we&rsquo;d love to hear from you! 
#LI-GR1</div>

Systems Engineer

Microbyte

--APPLICATIONS WITHOUT A SHORT VIDEO WILL NOT BE CONSIDERED-- *** PLEASE SEND YOUR CV AND A SHORT 1 MINUTE VIDEO DESCRIBING YOUR CURRENT OR PREVIOUS IT EXPERIENCE TO CAREERS@MICROBYTE.COM ***--APPLICATIONS WITHOUT A SHORT VIDEO WILL NOT BE CONSIDERED-- *** PLEASE SEND YOUR CV AND A SHORT 1 MINUTE VIDEO DESCRIBING YOUR CURRENT OR PREVIOUS IT EXPERIENCE TO CAREERS@MICROBYTE.COM ***Microbyte are looking for a person who has genuine care for customers and people in general. The organisation has grown into an international service provider and given its committed engineers amazing opportunities to progress.Trust is one of the keystones at Microbyte and the supportive environment has built a wealth of committed engineers who are always looking to improve. Are you someone who has hit a glass ceiling in your tech career, and you are looking for the next step to grow and mature?All applicants must have an excellent level of written and spoken English along with effective communication skills and previous IT support experience.As an experienced Support Engineer, you will need to use your experience and skills to carry out troubleshooting and maintenance tasks. You have experience and exposure to Windows Server, Active Directory and Cloud technologies. You&rsquo;ve got a great idea of what it takes to meet your SLAs, troubleshooting, maintaining, and supporting a wide range of systems.Working Knowledge Required:<ul><li>PC, Mac + Windows Server (2019-2025) Administration</li><li>Virtualisation Technologies (VMWare + Hyper-V)</li><li>Office 365 Administration (Exchange Online, Teams + SharePoint)</li><li>Printer Management + Administration</li><li>General Application Support (Office, Sage etc.)</li><li>Networking Concepts (DHCP, DNS, IP etc.)</li><li>Backup Management + Administration</li><li>Remote Support Tools</li><li>Active Directory + Azure AD Administration</li></ul>Role Specifics:<ul><li>Probation Period: 3 months</li><li>Full UAE Driving License Required</li><li>Weekends: There will be a requirement to work some weekends.</li><li>Salary: Dependent on experience but based on a technical roadmap.</li></ul>For Microbyte to provide a fast and reliable service, it is important to be able to prioritise, diagnose, research, and solve support issues confidently and efficiently.Job Type: Full-timeApplication Question(s):<ul><li>Do you currently live in Dubai</li></ul>Experience:<ul><li>Customer Service: 2 years (Preferred)</li><li>Desktop Support: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>

IT Support Engineer

KONG

<div>Are you ready to power the World's connections?
If you don&rsquo;t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we&rsquo;re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Are you ready to power the World's connections?
If you don&rsquo;t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box&mdash;we&rsquo;re looking for candidates who are particularly strong in a few areas and have some interest and capabilities in others.
What you&rsquo;ll be doing:<ul><li>
Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform</li><li>
Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production</li><li>
Support PoCs throughout the entire evaluation process</li><li>
Ensure 100% customer satisfaction across the assigned set of accounts</li><li>
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs</li><li>
Create technical documentation for DevOps, implementations, and services engagements</li><li>
Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.</li><li>
And any additional tasks required by the manager</li></ul>
What you&rsquo;ll bring:<ul><li>
7+ years of software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company</li><li>
Solid understanding of cloud computing trends and open source business models</li><li>
You are a strong listener and communicator</li><li>
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives</li><li>
Enthusiasm for working in a high-profile, fast-paced startup culture</li></ul><ul><li>
Experience with Docker/Kubernetes and other cloud native platforms</li><li>
Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.</li></ul>
#LI-KS1
About Kong:
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become &ldquo;API-first&rdquo; and securely accelerate AI adoption. Kong helps organizations globally &mdash; from startups to Fortune 500 enterprises &mdash; unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.</div>

Staff Solutions Engineer

Keysight Technologies

<div>Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.<div>
Who we are?</div><div></div><div> 
In Keysight, the IXIA Network Application Solution Group (NAS) provides testing, visibility, and security solutions, strengthening applications across physical and virtual networks for enterprises, service providers, and network equipment manufacturers. NAS offers companies trusted environments in which to develop, deploy, and operate. Customers worldwide rely on Ixia - Solutions to verify their designs, optimize their performance, and ensure protection of their networks to make their applications stronger.</div>
Responsibilities:

This position will work closely with the assigned Regional Sales Managers by assisting with pre-sales opportunities by providing technical leadership and support. The successful candidate will be a skilled engineer that is able to assess customer needs and facilitate solutions unique to their business.
Preferred Location: Dubai, UAE 
As a Senior Systems Engineer you provide pre-sales support of Keysight&rsquo;s Network Test and Visibility Solutions represented via the Network Application Solution Group. You are responsible for the development of professional relationships with key customers, support and management of sales representatives and distribution partners currently engaged with key customers within the META-CIS region. Among other tasks, you are specifically focused on the following: 
<ul><li>
Effectively work jointly with the Regional Sales Manager to Architect the solution (create Bill of Materials) and ensure that it best leverages Ixia feature sets and fits into the overall Client architecture and requirements.</li><li>
Assisting channel partners to identify, qualify and close pre-sales opportunities</li><li>
Providing thought leadership and working closely with the Regional Sales Manager to coordinate efforts between partners, customer and Ixia</li><li>
Demonstrated communication and interpersonal skills with technical aptitude to deliver powerful, succinct, convincing, and customer-focused presentations at all levels of an organization</li><li>
Ability to lead network architecture discussion and solution design.</li><li>
Proactively and effectively identify customer needs, understand business issues and drivers behind specific request</li><li>
Understanding customer pain points and projects and effectively positioning Ixia Network Visibility and Security solutions to solve those problems</li><li>
Planning and conducting onsite and web presentations, demonstrations and proof-of-concepts</li><li>
Responding timely to technical pre-sales inquiries, requests for information, requests for proposals</li><li>
Installing and supporting customer evaluations</li><li>
Delivering training for channel partners and customers</li><li>
Recognized as technical point of contact and technology/market expert by customer</li><li>
Assist the sales team in executing sales strategies through pre-sales support</li><li>
Regular customer visits and discovery across the wider META region</li><li>
Preparation of test or visibility solutions prior to on-site demonstration, evaluation and POC&rsquo;s with focus on L2/3 testing solution (virtual and hardware based) such as IxNetwork, CloudPeak, automation frameworks, as well as network visibility solutions used in various network designs.</li><li>
Delivering on-site demonstration, evaluation and POC&rsquo;s, helping with automating these solutions and occasionally executing Professional Services tasks, as well as answering complex RFI&rsquo;s and RFQ&rsquo;s and establish BoM</li><li>
Acting as Trusted Advisor for customers, designing Test Plans, PoC-plans, for execute related evaluations and assessments</li><li>
Involvement in formal product presentations to customers</li><li>
Maintain constant relationships with the product Marketing teams (Features requests, use cases and product/system applications)</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s Degree or equivalent in Computer Engineering/Electrical Engineering (Telecom, Computer Science or similar)</li><li>
7 + years customer facing pre-sales experience or equivalent</li><li>
Technically competent in multiple relevant areas of technology such as; Switching &amp; Routing, SDN, MPLS, broadband and Authentication, Automotive and Industrial Ethernet, Datacentre, Virtualization, Cloud</li><li>
Knowledge of one or more competitive products and technologies such as Spirent &ndash; Test Centre, Cloud Stress, Gigamon, VSS/NetScout and Big Switch solutions, as well as solutions from technology partners</li><li>
Programming skills using REST, Python, Pearl, Ruby</li><li>
Detailed understanding of data communications concepts</li><li>
Strong knowledge of switching and routing concept and protocols</li><li>
Strong understanding of 802.XX, TCP/IP and Layer 4-7 concepts and protocols</li><li>
Practical trouble-shooter of complex technical problems</li></ul><ul><li>
Excellent initiative and ability to align broad strategic and tactical goals.</li><li>
Great customer facing skills; builds credibility and confidence in Ixia&rsquo;s service offerings</li><li>
Collaborative and cross-functional style; works with sales, development and marketing teams to aid in growing services business.</li><li>
Excellent presentation skills and the ability to present Ixia solutions and new technologies at trade shows/conferences etc</li><li>
Excellent written and verbal communication skills in French, Arabic and English.</li></ul><div></div><div> 
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***</div></div>

System Engineer

Veracity Network Services

ELV / IT / ICT - Testing &amp; Commissioning EngineerADMCC Certified - MandatoryThe Programming Engineer is responsible for configuring, programming, and maintaining of ELV Systems mainly into CCTV surveillance systems &amp; Access Control System for a variety of Clients. This role involves working with CCTV and ACS software, hardware, and networking protocols to ensure optimal system performance. The engineer will work closely with installation teams and customers to design, troubleshoot, and support surveillance solutions tailored to client needs.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Testing and Commissioning Engineer

Abdulla Al Arif Investment

Job Description &ndash; Firefighting EngineerLocation: UAE Department: Engineering / Fire Protection Reports To: Senior Fire Engineer / Project Manager1. Role PurposeThe Firefighting Engineer is responsible for designing, reviewing, coordinating, and supervising the installation, testing, and commissioning of firefighting systems in compliance with UAE Fire &amp; Life Safety Code, NFPA standards, and project specifications. The engineer ensures that all fire protection systems are technically sound, compliant, and executed according to quality and safety standards.2. Key ResponsibilitiesDesign &amp; Engineering<ul><li>Prepare and review firefighting system designs including fire pumps, sprinkler systems, standpipes, hydrants, FM200, CO&#8322;, foam systems, and water mist systems.</li><li>Develop hydraulic calculations, layout drawings, and system schematics using relevant software.</li><li>Ensure designs comply with UAE Fire &amp; Life Safety Code, NFPA, and project specifications.</li><li>Prepare technical drawings, BOQs, material submittals, and design documentation.</li></ul>Site Coordination &amp; Execution<ul><li>Supervise installation activities to ensure proper execution of firefighting systems.</li><li>Conduct site inspections to verify system quality, installation standards, and compliance with approved drawings.</li><li>Coordinate with MEP teams, contractors, consultants, and Civil Defense authorities.</li><li>Review and approve materials, equipment, and system components prior to installation.</li></ul>Testing, Commissioning &amp; Approvals<ul><li>Prepare and participate in testing, commissioning, and integrated system checks.</li><li>Coordinate with UAE Civil Defense for site inspections, system approvals, and final certifications.</li><li>Ensure systems are fully operational and meet required performance criteria.</li></ul>Documentation &amp; Compliance<ul><li>Prepare method statements, risk assessments, and QA/QC documents related to firefighting works.</li><li>Maintain project documentation including inspection reports, test certificates, and compliance records.</li><li>Ensure work is carried out in accordance with HSE standards and organizational policies.</li></ul>Technical Support<ul><li>Assist in resolving technical issues and design challenges on-site.</li><li>Provide technical input during project meetings and coordination sessions.</li><li>Support procurement teams with technical evaluation of firefighting equipment.</li></ul>3. Experience &amp; QualificationExperience<ul><li>3&ndash;4 years of experience as a Firefighting Engineer or similar role within the UAE.</li><li>Hands-on experience with installation, testing, and commissioning of firefighting systems.</li><li>Strong knowledge of UAE Civil Defense approval processes.</li><li>Experience working with consultants, contractors, and MEP project teams.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering (preferred) or related engineering field.</li><li>Knowledge of NFPA, UAE Fire &amp; Life Safety Code, and international fire protection standards.</li><li>Certifications in fire safety or firefighting systems (e.g., NFPA courses, Civil Defense-approved training) are an advantage.</li></ul>4. Skills &amp; Competencies<ul><li>Strong understanding of firefighting system design &amp; installation</li><li>Proficiency in AutoCAD, hydraulic calculation software (e.g., Elite Fire), and MS Office</li><li>Strong coordination and communication skills</li><li>Problem-solving and technical troubleshooting</li><li>Attention to detail and quality-focused mindset</li><li>Ability to work under pressure and meet deadlines</li></ul>5. Additional Requirements<ul><li>UAE driving license (preferred)</li><li>Ability to travel to project sites across the UAE</li><li>Familiarity with HSE guidelines and site safety practices</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>Firefighting Engineer: 3 years (Preferred)</li></ul>

Fire Fighting Engineer

Explore 6224+ Systems support engineer in Dubai this December. Find roles across top companies and apply now to boost your career.