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technical consultant

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
The Senior Technical Consultant for <b>CRM &amp; Industry Workflows</b> is a technical responsible for guiding clients through the implementation of ServiceNow&rsquo;s <b>Customer Service Management (CSM), </b><b>Field Service Management (FSM)</b></p><p>
This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.</p><p><b>
Key Responsibilities</b></p><p>
Project Delivery</p><ul><li><p>
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.</p></li><li><p>
Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for CSM and FSM implementations.</p></li><li><p>
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.</p></li><li><p>
Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.</p></li><li><p>
Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more.</p></li><li><p>
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.</p></li><li><p>
Mentor and guide developers and consultants on best practices in technical design and field service management workflows.</p></li></ul><p></p><p><br>
Pre-Sales Support</p><ul><li><p>
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on CSM/FSM.</p></li><li><p>
Demonstrate thought leadership by contributing to webinars, whitepapers, and community groups, highlighting expertise in field service management.</p></li></ul><p></p><p><br>
Product Collaboration</p><ul><li><p>
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.</p></li><li><p>
Participate in go-to-market strategies for new service offerings, ensuring alignment with field service management trends and customer needs.</p></li></ul><p></p><b><br>
Qualifications</b><p><br>
In order to be successful in this role, we need someone who has:</p><p><b>
Experience:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
A minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps</li></ul><p><b>
Customer Service Management Expertise:</b> Proven track record in designing and implementing CSM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.</p><p><b>
Industry:</b> Financial Services</p><p><b>
Domains:</b> Customer Service Management, Field Service Management</p><p><b>
Leadership Skills:</b> Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in field service contexts.</p><p><b>
Technical Skills:</b> Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within TSOM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies</p><p><b>
Certifications: </b>Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year.</p><p><b>
Languages:</b> Fluency in <b>Arabic</b> and <b>English</b> essential</p><p>
Required Certifications</p><p>
Mandatory:</p><ul><li><p>
Certified System Administrator</p></li><li><p>
Certified Implementation Specialist &ndash; CSM, FSM (within 90 days)</p></li><li><p>
Certified Technical Architect (within first year)</p></li></ul><p>
When not having ServiceNow experience, then similar certification and experience for example with Salesforce:</p><ul><li><p>
Salesforce Service Cloud Consultant</p></li><li><p>
Salesforce CTA</p></li><li><p>
Salesforce Field Service Lightning</p></li></ul><p>
This role is ideal for a technical expert passionate about driving field service transformation and customer service excellence through innovative ServiceNow solutions.</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Principal Technical Consultant - CRM & Industry Workflows

DXC Technology

<ul><div><b>Job ID:</b> 51569154</div>
<div><b>Location:</b> Riyadh, Saudi Arabia</div>
<div><b>Category:</b> Software Engineering</div>
<div><b>Employment Type:</b> Full time</div></ul>
<br><div><p><b>Job Description:</b></p>
<div><div>Job Description</div>
</div><div><div><div><div><div><div><div><div><div><div><b>Essential Job Functions:</b><br>
<ul><li>Assist in managing a team responsible for package software application development.</li><li>Support project execution and resource allocation.</li><li>Collaborate with senior management on departmental objectives.</li><li>Contribute to the timely delivery of software solutions.</li><li>Provide technical assistance to team members.</li><li>Participate in code reviews and maintain coding standards.</li><li>Coordinate communication within the team and with other departments.</li><li>Help identify and resolve project challenges.</li></ul></div>
<div><b>Basic Qualifications:</b><br>
<ul><li>Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience</li><li>Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of relevant work experience in software engineering</li><li>Proficiency in 1 or more software languages and development methodologies</li><li>Demonstrated ability to work effectively within a team</li><li>Technical knowledge in package applications</li><li>Strong communication and leadership skills</li></ul></div>
<div><b>Other Qualifications:</b><br>
<ul><li>Advanced degree in a relevant field a plus</li><li>Relevant cloud certifications (e.g., PMP, CTO, or MBA) or advanced training a plus</li></ul></div>
</div></div></div></div></div></div></div></div></div><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p>
<div><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</b><div></div><b><i>
.</i></b></div></div>

RR-0312052 - ServiceNow Senior Technical Consultant_KSA

TEMENOS

<div></div><div><div><div><div><b>ABOUT TEMENOS</b></div></div><div><p><br>
Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology &ndash; deployed on-premises, in the cloud, or as SaaS &ndash; to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.<br>
For more information, please visit www.temenos.com.</p></div><div><div><br>
</div></div><br>
<div><div><b>
THE ROLE</b></div></div><div><p><br>
The role is known both internally and externally as either Lead technical Architect (LTA) or Solution Architect or Principal Technical Consultant.<br>
The position is a senior role within a Temenos project team with responsibility for establishing and communicating the overall architectural and non-functional solution design. The role is complementary to the Lead Business Architect (LBA) role and may also start from the pre-contract scoping phase, continuing through the implementation on a full-time at one single large project , or responsible for a number of smaller projects as required.<br>
The role holder plays the role of interface between the project team and the client, and ensures that all actions are taken to fully satisfy the client within the project scope in all aspects of a technical nature. They would focus on complex problems, and lead the Technical teams in resolving issues, challenging both colleagues and clients when required and demonstrate proven Stakeholder Management Skills with all contacts.<br>
They will have a detailed level of knowledge on one particular Product area, along with the ability to explain multiple others. They will also display similar level of awareness of Industry and market trends/behaviours.<br>
A strong &ldquo;Leadership&rdquo; contribution to their aligned Centre of Excellence and input on product and process Improvement is also expected.<br>
To act as the point of escalation for multiple projects and where required understand client Issues, challenge where applicable and present plans to resolve.</p></div><div><div><br>
</div></div><br>
<div><div><b>
OPPORTUNITIES</b></div></div><br>
<div><ul><li>
You will act as an architectural leader and trusted advisor to Clients.</li><li>
You will design viable technical solutions compatible with business solutions, agreed requirements, contractual obligations and project plans.</li><li>
You will be commercially astute when engaging and advising a client.</li><li>
You will act as an ambassador for Temenos product solutions throughout a customer engagement.</li><li>
You will identify, evaluate and offer mitigation strategies for technical risks.</li><li>
You will provide expert advice and guidance to Clients on the optimal implementation of Temenos products within the Client&rsquo;s infrastructure, thus achieving the desired non-functional characteristics such as online and COB performance, high availability, disaster recovery and associated testing strategy.</li><li>
You will represent Temenos within the project/ program Design Authority to promote the benefits of a solution based on established Reference Architectures, Core Product and Model Bank, and adhering to the governing principles agreed between Temenos and the Client for the project.</li><li>
You will provide an effective link between the project team and Development Teams and the Technology Product Group in respect of Reference Architecture and Sizing information.</li><li>
You will help the Project Manager to prevent scope creep, eliminating the design and delivery of inconsistent solutions, and providing transparency on the entire solution design process.</li><li>
You will help to ensure that the Technical Consulting and architectural elements of Temenos Implementation Methodology (TIM) are understood by the Client and adhered to by project team members. Helping the Project Manager to negotiate and agree any specific technical or architectural divergences from TIM with the Client (for example, to incorporate Client-specific methodology and naming standards) and communicate them to project team members.</li><li>
You will review and supervise technical System Amendment Requests (SARs), and process changes. (L1 Developments).</li><li>
You will work closely with Client, project team members and Regional and Local development teams (L2 &amp; L3) to develop a robust and viable architecture related to customer value and business benefit.</li><li>
You will take ownership for applying leading practice in terms of methodology and component re-use, covering the whole Temenos footprint.</li><li>
You will coach other Technical Consultants.</li><li>
You will provide advice and guidance to the Client on environment management and release control between various pre-live environments.</li><li>
You will obtain Client agreement on proposed technical solutions including end to end process overviews.</li><li>
You will complete Solution Design Documents for technical areas as defined in work package.</li><li>
You will define technical solutions for customization and configuration needs for TEMENOS products as per agreed technical definitions.</li><li>
You will ensure completion of TAABS data collection through the Technical Process Analysis phase of the project.</li><li>
You will support User Acceptance Testing (UAT) where required from a continuity perspective on projects.</li><li>
You will liaise with the TEMENOS maintenance groups to ensure that the product problems identified are understood and resolved.</li><li>
You will, as The Solution Architect, be seen by Clients and colleagues as a thought leader within the project team and by his/her peers within Temenos.</li><li>
The Lead Technical Architect is expected to specialize in at least two of the following technical areas:<br>
Technical architecture and best use of TEMENOS Client services tools.<br>
Configuration of TEMENOS products or interfaces with the products, according to the definitions supplied,<br>
Data migration and related activities.</li><li>
You will master tasks and technical problems on a wide range of complex issues and prove general proficiency in the tools, systems, procedures required to accomplish the job.</li><li>
You will lead the installation of custom enhancements and give final validation on technical set-up and conduct necessary testing to ensure user acceptance and global quality of the solution delivered.</li><li>
You will supervise, if and when needed, over specific technical parts of the implementation plan.</li><li>
You will perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.</li><li>
You will be required to travel to client sites. Travel is mandatory.</li><li>
You will oversee the development and implementation of integration interfaces, APIs, message queues, or other integration technologies.</li></ul></div><div><div><br>
</div></div><br>
<div><div><b>
SKILLS</b></div></div><br>
<div><ul><li>
You should have a minimum of ten years of experience in software technical consultancy including T24 implementation experience in a banking environment.</li><li>
You should have programming in Infobasic, Java, Javascript. Application Servers (jBOSS, Web Sphere, Web Logic) OS (Windows, RedHat Linux, IBM AIX) Understanding of RDBMS; knowledge of MSSQL, DB2 and Oracle RDMS.Exposure to mainframes.</li><li>
You should understand industry concepts such as:<br>
Java VMs and artefacts (WAR and EAR files), performance tuning, JMS<br>
Componentisation of applications<br>
Role of an ESB for event driven messaging and orchestration<br>
Concepts for Internet Security, Intranet security, cryptography, data tampering, firewalls<br>
Single Sign On concepts / supported solutions, LDAP / Active Directory<br>
Approach to Process Workflow and Human Workflow &ndash; jBPM exposure an advantage<br>
Web Services<br>
Penetration; stress and performance testing.<br>
Knowledge will be essential in ensuring efficient data flow, system interoperability, and effective integration across different platforms.<br>
Knowledge of Event-driven architecture, API integration, Integration and cloud platforms (AWS, Azure, etc.).<br>
Knowledge on agile methodologies and the ability to lead and collaborate with cross-functional teams.<br>
Concepts for Internet Security, Intranet security, cryptography, data tampering, firewalls.</li><li>
You should have good Temenos product knowledge and knowledge of general Architecture of T24 and related interfaces.</li><li>
You should have strong awareness of Industry and market developments, good overall company knowledge.</li><li>
You should also have the following:<br>
<br>
Technical knowledge: Application Servers (jBOSS, Web Sphere, Web Logic) OS (Windows, RedHat Linux, IBM AIX) Understanding of RDBMS; knowledge of MSSQL, DB2 or Oracle RDMS.Exposure to mainframes. Understands industry concepts such as:<br>
Concepts for Integration (i.e. Integration of data or user accounts between multiple systems for a client.)<br>
Concepts for Internet Security.<br>
Single Sign On concepts / supported solutions.<br>
Approach to Process Orchestration.<br>
Product knowledge: Temenos portfolio with expert knowledge in one specific product together with a willingness and ability to master other Temenos products that from our product suite. Strong awareness of Industry and market developments, good overall company knowledge.</li></ul></div><div><div><br>
</div></div><br>
<div><div>
 <b>VALUES</b></div></div><br>
<div><div><ul><li><b>
Care</b> about being a specialist in your field.</li><li><b>
Commit </b>to being an integral part of a first class architecture function in your region.</li><li><b>
Collaborate </b>with your team and business stakeholders.</li><li><b>
Challenge </b>yourself to constantly improve your field of knowledge.</li></ul></div></div><p></p><div><div><br>
</div></div><br>
<div><div><b>
SOME OF OUR BENEFITS include:</b></div></div><br>
<div><ul><li><b>
Maternity leave: </b>Transition back with 3 days per week in the first month and 4 days per week in the second month<br>
</li><li><b>
Civil Partnership:</b> 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership<br>
</li><li><b>
Family care:</b> 4 weeks of paid family care leave<br>
</li><li><b>
Recharge days:</b> 4 days per year to use when you need to physically or mentally needed to recharge<br>
</li><li><b>
Study leave: </b>2 weeks of paid leave each year for study or personal development</li></ul></div></div></div><p></p>

Lead Technical Architect (T24)

<div><div><b>COMPANY DESCRIPTION</b></div><div></div><div><br>
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That&rsquo;s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</div><div></div><div><b><br>
THE SAP YOUNG PROFESSIONALS PROGRAM</b></div><div></div><p><br>
The SAP Young Professionals Program is a free initiative delivered by the Digital Skills Center of SAP. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant. Please note this program does not guarantee you a job at the end of it.</p><div><b>
SAP CONSULTANTS</b><b><br>
</b></div><div></div><div>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical.</div><div><br>
</div><p>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business.
</p><div>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</div><div></div><div><b><br>
CERTIFICATE INFORMATION:</b></div><div><br>
</div><div><b>Developing with SAP Integration Suite</b> is the discipline focused on using SAP&rsquo;s cloud-based platform to <b>design, build, and manage secure and reliable integrations</b> between diverse enterprise applications. This work involves creating and governing <b>APIs</b>, building <b>Cloud Integration Flows</b>, and modeling processes to ensure <b>seamless data exchange</b> and eliminate fragmentation across system boundaries.<br>
<br>
<b>SAP Build</b> makes the fast development of applications and automations easier with a simplified and streamlined builder experience, leveraging enterprise-grade scaling and security. Whether you&rsquo;re a non-technical business user or code-first developer, you can easily digitalize and automate your daily work or increase your coding efficiency.</div><div></div><div><b><br>
HOW YOU BENEFIT:</b></div><br>
<ul><li>
Start your journey to become an SAP Consultant;</li><li>
Gain globally-recognised associate-level SAP Certifications;</li><li>
Learn directly from SAP experts;</li><li>
Experience classroom and workshop-based training in SAP Technologies;</li><li>
Develop the soft skills needed to prepare you for successful job applications;</li><li>
Networking opportunities with the SAP Ecosystem.</li></ul><div><b>
WHAT WE REQUIRE FROM A CANDIDATE:</b></div><br>
<ul><li>
Candidates must have the legal right to work in <b>KSA</b>.</li><li>
Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</li><li>
Candidates must be educated to at least Bachelor level in a field related <b>to Business Administration / Management Information Systems / Engineering / </b><b>Data Science / AI</b></li><li>
Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile &ndash; proof of this may be requested.</li><li>
Candidates must have a keen interest in starting an SAP-related career involving travel;</li><li>
Candidates should be fluent in English, both written and spoken;</li><li>
The program will commence by<b> early January 2026</b><b> </b>and full-time availability from 9am &ndash; 6pm from <b>Sunday - Thursday </b>throughout the training period is essential. The Program will last for 2 months.</li><li><b>
This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</b></li></ul><p><b>
Please share an English version of your resume while applying for this program.</b></p><p></p><div><b><br>
We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div><b><br>
We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.</div><div></div><div><br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div></div><div><br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></div>

SAP Young Professionals Program KSA 2026

TechBiz Global GmbH

<div><p>At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a <b>Enablement Officer/Solution Engineer</b> to join one of our <b>clients</b>' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.</p><p></p><p><b><br>
Responsibilities:</b></p><p><b>
Pre-Sales &amp; Demo</b></p><ul><li><p>
Deliver <b>high-quality product demos</b> to prospects and clients.</p></li><li><p>
Support Commercial Managers and Technical Account Managers with <b>technical answers, solution design, and integration guidance</b> during the sales cycle.</p></li><li><p>
Translate business requirements into <b>technical recommendations</b> for clients.</p></li></ul><p><b>
Integrations &amp; Go-Live</b></p><ul><li><p>
Lead the full technical onboarding process for B2BINPAY clients.</p></li><li><p>
Review and validate integration designs, API flows, and implementation approaches.</p></li><li><p>
Work directly with client developers to ensure <b>smooth, correct, and efficient integration</b>.</p></li><li><p>
Own the <b>go-live process</b>, from first call to successful production launch.</p></li><li><p>
Ensure clients follow best practices when integrating with <b>CRMs, back-office systems, wallets, and payment flows</b>.</p></li></ul><p><b>
Technical Expertise</b></p><ul><li><p>
Become an expert in the B2BINPAY API, documentation, architecture, and workflows.</p></li><li><p>
Translate complex technical concepts into clear, actionable guidance for non-technical clients.</p></li><li><p>
Investigate, troubleshoot, and resolve integration-related issues.</p></li><li><p>
Collaborate with internal product &amp; engineering teams to escalate or resolve technical blockers.</p></li></ul><p><b>
Client Support &amp; Success</b></p><ul><li><p>
Act as the <b>primary technical point of contact</b> for clients during onboarding and integration.</p></li><li><p>
Support Technical Account Managers with technical clarifications and operational questions.</p></li><li><p>
Advise customers on <b>best practices for crypto payment infrastructure</b>, security, and integrations.</p></li><li><p>
Ensure that every client receives a <b>professional, structured, and reliable</b> technical experience.</p></li></ul><p><b>
Vendor &amp; Partner Coordination</b></p><ul><li><p>
Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.</p></li><li><p>
Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.</p></li></ul><p></p><p><b><br>
Mandatory Experience</b></p><ul><li><p>
Proven experience as a <b>Solution Engineer</b>, <b>Integration Engineer</b>, or <b>Technical Consultant</b> in a SaaS or fintech environment.</p></li><li><p>
Hands-on experience with <b>crypto payments</b>, payment systems, PSP/API integrations, or wallet infrastructure.</p></li><li><p>
Strong background in <b>client-facing roles</b>, pre-sales, and technical support.</p></li><li><p>
Ability to read, understand, and explain API documentation.</p></li><li><p>
Demonstrated ability to manage technical integrations end-to-end.</p></li></ul><p></p><p><b>
Skills &amp; Competencies</b></p><ul><li><p><b>
Perfect English</b> &mdash; written and verbal.</p></li><li><p>
Excellent communication skills, capable of interacting with both technical and non-technical stakeholders.</p></li><li><p>
Strong problem-solving ability with a structured and analytical approach.</p></li><li><p>
High ownership mindset: able to drive integrations to completion without micromanagement.</p></li><li><p>
Ability to operate in a fast-paced, high-expectation environment.</p></li><li><p>
Professionalism, reliability, and a positive, solution-oriented mindset.</p></li></ul></div><p></p>

Enablement Officer/Solution Engineer

<div><b>Company Description</b><p><br>
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can&rsquo;t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.</p><p>
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500&reg;, and we're proud to be one of FORTUNE 100 Best Companies to Work For&reg; and World's Most Admired Companies&trade;.</p><p>
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.</p><p>
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting TX Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li>
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Develop client partner relationships</li><li>
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
<b>
Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Extensive pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence</li><li>
Fluent in Arabic and English</li><li>
Travel, as necessary</li></ul><p>
FD21</p><b><br>
Additional Information</b><p><br>
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.</p><p>
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.</p><p>
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.</p><p>
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.</p><p>
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.</p><p></p><p><br>
From Fortune. &copy; 2022 Fortune Media IP Limited All rights reserved. Used under license.</p><p>
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.</p></div>

Advisory Solution Consultant - Technology Workflows

<div><b>Company Description</b><p><br>
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can&rsquo;t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.</p><p>
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500&reg;, and we're proud to be one of FORTUNE 100 Best Companies to Work For&reg; and World's Most Admired Companies&trade;.</p><p>
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.</p><p>
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by partnering with the Risk &amp; Security Solution Sales Team in driving net new business in the GRC/IRM domain. You will guide revenue for our GRC products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the domain itself, during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory. In particular, you will:</p><ul><li>
Support solution sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Understand customer challenges and goals and map this back to solution capabilities</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Act as the domain SME across the broad areas of GRC</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Identify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs</li><li>
Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation</li><li>
Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
<b>
Qualifications</b><p><br>
To be successful in this role you should have:</p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Proven pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC solutions</li><li>
Demonstrable domain knowledge in one or many of the core GRC domains (either in an advisory, SC, sales or industry practitioner context). Familiarity with the Cyber Security domain is a strong plus.</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Proven soft skills relating to effective presentation of content, working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areas</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
The ability to travel, as necessary</li><li>
Fluency in Arabic and English essential</li></ul><p></p><b><br>
Additional Information</b><p><br>
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.</p><p>
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.</p><p>
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.</p><p>
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.</p><p>
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.</p><p></p><p><br>
From Fortune. &copy; 2022 Fortune Media IP Limited All rights reserved. Used under license.</p><p>
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.</p></div>

Advisory Presales Solution Consultant - GRC Solutions

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