it manager

customer service representative Jobs in Karachi

customer service representative

production support officer Jobs in Karachi

production support officer

cloud technical specialist Jobs in Karachi

cloud technical specialist

computer teacher

technical support consultant

Cloud Genny

Job post summaryJob description:Job Description (but not limited to)<ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Required Experience:<ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul>Required Education:<ul><li>Computer science graduation (Mandatory)</li></ul>Highly Preferred Technical Skills:<ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul>Job Industry:<ul><li>Software/IT industry</li></ul>Other Benefits:<ul><li>Health Insurance</li><li>Annual Leaves</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have educational background in Computer Science?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Technical Support: 1 year (Preferred)</li></ul>Work Location: In person

Technical Support Consultant (UK & USA)

Eurosoft Tech Pvt Ltd

Job Description (but not limited to)<ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Required Experience:<ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul>Required Education:<ul><li>Computer science graduation (Mandatory)</li></ul>Highly Preferred Technical Skills:<ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul>Job Industry:<ul><li>Software/IT industry</li></ul>Other Benefits:<ul><li>Health Insurance</li><li>Annual Leaves</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthJob Type: Full-timeWork Location: In person

Technical Support Consultant (Inbound calls - UK & USA)

Outsource Origin Limited

We&rsquo;re Hiring: Functional &amp; Technical ConsultantsJoin our dynamic team and work with some of the world&rsquo;s leading platforms &mdash; Microsoft, Amazon, HubSpot, and Salesforce &mdash; right here in Tariq Road, Karachi.What You&rsquo;ll Do:<ul><li>Provide expert functional guidance and technical solutions.</li><li>Implement, customize, and optimize Microsoft, Amazon, HubSpot, and Salesforce solutions.</li><li>Collaborate with clients to understand needs and deliver exceptional results.</li><li>Work with cross-functional teams to integrate systems seamlessly.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience in one or more of: Microsoft Dynamics 365, Amazon Web Services (AWS), HubSpot CRM, Salesforce.</li><li>Strong problem-solving skills and client-focused mindset.</li><li>Ability to translate business needs into technical solutions.</li><li>Excellent communication skills.</li></ul>Why Join Us?<ul><li>Competitive salary &amp; benefits.</li><li>Flexible working options.</li><li>Opportunities to work with global brands and cutting-edge technologies.</li><li>Collaborative and innovative work environment.</li></ul>Location: Tariq Road, Karachi Apply Now: +92 328 3394162 Email: hr@elecbyton.comJob Type: Full-timeWork Location: In person

We’re Hiring: Functional & Technical Consultants

ibex. Pakistan

<div>
 
 We are looking for a
 
 Salesforce Administrator &ndash; Tier 1 Support
 
 to provide frontline assistance to our Salesforce users, ensuring smooth daily operations of the platform. This role is ideal for someone with foundational Salesforce knowledge who can manage basic administrative tasks, troubleshoot user issues, and escalate complex problems to higher-tier admins.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the first point of contact for Salesforce user support requests
 </li>
 <li>
 Perform basic administrative tasks, including:
 </li>
 <li>
 User account creation/deactivation
 </li>
 <li>
 Password resets and permission adjustments
 </li>
 <li>
 Assigning profiles, roles, and permission sets
 </li>
 <li>
 Troubleshoot common Salesforce issues and escalate advanced cases to Tier 2/3 admins
 </li>
 <li>
 Assist with creating and maintaining simple reports and dashboards
 </li>
 <li>
 Monitor data integrity and perform routine data maintenance tasks (e.g., deduplication)
 </li>
 <li>
 Support onboarding and training for new users on Salesforce basics
 </li>
 <li>
 Document recurring issues and update internal knowledge base articles
 </li>
 <li>
 Assist in testing and validation during system updates and changes
 </li>
 <li>
 Follow established workflows, SLAs, and escalation procedures
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, or related field (or equivalent work experience)
 </li>
 <li>
 0&ndash;2 years of Salesforce administration or CRM support experience
 </li>
 <li>
 Salesforce Administrator Certification (
 
 ADM-201
 
 ) preferred but not mandatory if willing to obtain within 6 months
 </li>
 <li>
 Familiarity with Salesforce Lightning Experience
 </li>
 <li>
 Strong understanding of CRM concepts and user support processes
 </li>
 <li>
 Proficiency with Microsoft Excel or Google Sheets for data handling
 </li>
 <li>
 Good problem-solving and communication skills
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Exposure to Salesforce Data Loader or similar tools
 </li>
 <li>
 Basic understanding of Salesforce security model (profiles, roles, permission sets)
 </li>
 <li>
 Experience working in a helpdesk or ticketing system environment
 </li>
 <li>
 Ability to work collaboratively with technical and non-technical teams
 </li>
 </ul>
 
 
</div>

Salesforce Administrator – Tier 1 Support

Thales

<div>
 Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
 
 
 
 CORE MISSION
 
 
 
 <ul>
 <li>
 Own and drive the Technical Interface to the customer.
 </li>
 <li>
 Pre-Sales Support
 </li>
 <li>
 Project Management (Customer Project Owner)
 </li>
 <li>
 Part of Project Implementation (Specifications, Test-Elements,&hellip;)
 </li>
 <li>
 Technical Support
 
 
 
 </li>
 </ul>
 
 Main Responsibilities
 
 
 
 Customer intimacy
 
 
 <ul>
 <li>
 Main interface for technical topics between the customer and DIS/Thales.
 </li>
 <li>
 Acquire a good understanding and technical knowledge of the customer card-related solutions (DIS/Thales and competition&rsquo;s one).
 </li>
 <li>
 Understand the technical organisation at the customer and advice DIS/Thales on how and where to promote the products and solutions.
 </li>
 <li>
 Design and lead Initiatives that have a strategic impact on the business relationship with customers and selected partners.
 
 
 
 </li>
 </ul>
 Pre-Sales
 
 
 <ul>
 <li>
 Proactively act to understand customer technical needs and identify potential card-based Solutions in relation with the BPS/DIS/Thales Product Roadmap.
 </li>
 <li>
 Write the preliminary requirements specification for any customer project.
 </li>
 <li>
 Responsible for the technical answers and effort &amp; cost quotes for technical tasks to RFI and RFQ.
 </li>
 <li>
 Lobby and create customer awareness for BPS products and services.
 
 
 
 </li>
 </ul>
 Project Management
 
 
 <ul>
 <li>
 TC fulfils the &ldquo;Customer Project Owner&rdquo; role by default for all projects with the customer.
 </li>
 <li>
 Controls the cost and schedules execution of projects.
 </li>
 <li>
 Involve other teams of BPS/DIS (ie. EMV Consulting team, Perso Teams) on the project definition and planning whenever needed to fulfill the customers&rsquo; requirements and coordinate with these teams during implementation (project phase).
 </li>
 <li>
 Management of the Project-related communication with the Customer.
 </li>
 <ul>
 <li>
 Organize Project Kick-Off- and Follow-up Meetings with the Customer
 </li>
 <li>
 Dispatch external Project Reporting
 </li>
 <li>
 Deal project-wise with the changes requested by the Customer
 </li>
 <li>
 Ensure the Project Acceptance
 </li>
 <li>
 Contribute to trigger external billing
 </li>
 </ul>
 <li>
 Leading and Coordinating all parts of the Gemalto organization from the Project launch up to the Customer Delivery.
 </li>
 <ul>
 <li>
 Organize internal Project Meetings
 </li>
 <li>
 Manage, coordinate, motivate and inform all relevant parts of the organization
 </li>
 <li>
 Write a Project Management Plan if required and agreed during Kick-Off
 </li>
 <li>
 Ensure writing and validate the Project Test Plans and Test Results
 </li>
 <li>
 Be responsible for Bug Reporting and Correction
 </li>
 <li>
 Ensure consistent and on-time the issuance of detailed Specifications
 </li>
 <li>
 Manage the project risks and impacts
 </li>
 <li>
 Dispatch internal project Reporting
 </li>
 <li>
 Ensure Project follow-up
 </li>
 <li>
 Responsible for Escalation on major conflicts
 </li>
 <li>
 Lead the Acceptance, responsible for the Delivery
 </li>
 <li>
 Ensure transfer to the Support-Team if applicable
 </li>
 </ul>
 <li>
 Warrant that card and Solutions are compliant with Customer Requirements
 </li>
 <li>
 Commit on time delivery, quality delivery and project cost
 </li>
 <li>
 Defend DIS/Thales interest in the context of the Project
 
 
 </li>
 </ul>
 Implementation
 
 
 <ul>
 <li>
 Creation of technical Specifications, esp. detailed personalization Specifications for the Electrical and Graphical (Pre-)Personalization of Cards, as well as Data Processing Specifications and Electrical Profiles
 </li>
 <li>
 Creation of Validation Elements in the scope of the Projects (eg. Test cards)
 
 
 
 </li>
 </ul>
 Technical Support
 
 
 <ul>
 <li>
 Entry point for any kind of technical issues or questions for the customers related to smart cards and/or BPS Products and Services
 </li>
 <li>
 Coordination of fixing issues/bugs which are arising during the usage of BPS Products/Solutions at the Customer with other internal teams, while maintaining the role of single point of contact between the Customer and DIS/Thales.
 </li>
 <li>
 Direct support to customers during the Integration and Test Phase of card based projects with DIS/Thales.
 </li>
 <li>
 Provides Customers with first-hand information about card-related subjects.
 
 
 
 </li>
 </ul>
 Internally
 
 
 <ul>
 <li>
 Help the sales force to understand what solution already exist in DIS/Thales to improve efficiency in developments and create synergies between account teams
 </li>
 <li>
 Ensure feedback to the product marketing and technical teams on technical features required by the customer to help at the definition of the DIS/Thales products roadmap, in full coordination with the Sales and marketing team.
 </li>
 <li>
 Assist the DIS/Thales sales and marketing forces defining and/or positioning existing or new products (including roadmap presentations at the customer).
 </li>
 <li>
 Provide ad-hoc expert support and/or training to other TCs.
 </li>
 <li>
 Proactively share gained knowledge about technical issues, products and processes within the TC-Team and Community.
 </li>
 <li>
 Proactively reflect currently used processes and tools within the TC-Community and feedback evolution/correction ideas
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Computer Science or Engineering.
 </li>
 <li>
 An additional degree in Business or Commercial engineering would be preferred
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 English Fluent &ndash; Urdu Fluent
 </li>
 <li>
 Good teaming and networking skills
 </li>
 <li>
 Good oral and written communication and reporting skills
 </li>
 <li>
 Strong Technical Background in fields like: EMV, SmartCards, PKI, Enterprise Security
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 3 years working experience in smart card or related technical environment.
 </li>
 <li>
 Project Management Experience
 
 
 
 </li>
 </ul>
 Personal abilities
 
 
 <ul>
 <li>
 Customer and business oriented
 </li>
 <li>
 Good creative intelligence (design, conceptualisation)
 </li>
 <li>
 Be tenacious in the approach to solve problems
 </li>
 <li>
 Organized, rigorous and autonomous
 </li>
 <li>
 Ability and Willingness to Travel within Middle-East
 
 
 
 </li>
 </ul>
 At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
 
 
</div>

Technical Consultant

ibex

<div>
 
 Ibex, for one of its global clients, is seeking
 
 Salesforce Administrator &ndash; Tier 1 Support
 
 to provide frontline assistance to our Salesforce users, ensuring smooth daily operations of the platform. This role is ideal for someone with foundational Salesforce knowledge who can manage basic administrative tasks, troubleshoot user issues, and escalate complex problems to higher-tier admins.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the first point of contact for Salesforce user support requests
 </li>
 <li>
 Perform basic administrative tasks, including
 
 :
 
 </li>
 <li>
 User account creation/deactivation
 </li>
 <li>
 Password resets and permission adjustments
 </li>
 <li>
 Assigning profiles, roles, and permission sets
 </li>
 <li>
 Troubleshoot common Salesforce issues and escalate advanced cases to Tier 2/3 admins
 </li>
 <li>
 Assist with creating and maintaining simple reports and dashboards
 </li>
 <li>
 Monitor data integrity and perform routine data maintenance tasks (e.g., deduplication)
 </li>
 <li>
 Support onboarding and training for new users on Salesforce basics
 </li>
 <li>
 Document recurring issues and update internal knowledge base articles
 </li>
 <li>
 Assist in testing and validation during system updates and changes
 </li>
 <li>
 Follow established workflows, SLAs, and escalation procedures
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, IT, or related field (or equivalent work experience)
 </li>
 <li>
 1&ndash;2 years of Salesforce administration or CRM support experience
 </li>
 <li>
 Salesforce Administrator Certification (
 
 ADM-201
 
 ) preferred but not mandatory if willing to obtain within 6 months
 </li>
 <li>
 Familiarity with Salesforce Lightning Experience
 </li>
 <li>
 Strong understanding of CRM concepts and user support processes
 </li>
 <li>
 Proficiency with Microsoft Excel or Google Sheets for data handling
 </li>
 <li>
 Good problem-solving and communication skills
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Exposure to Salesforce Data Loader or similar tools
 </li>
 <li>
 Basic understanding of Salesforce security model (profiles, roles, permission sets)
 </li>
 <li>
 Experience working in a helpdesk or ticketing system environment
 </li>
 <li>
 Ability to work collaboratively with technical and non-technical teams
 </li>
 </ul>
 
 
</div>

Ibix Global Tech

Company Overview At Ibix Global Tech, we deliver customized technology solutions designed for businesses of all sizes, from innovative start-ups to established enterprises. Our service offerings include ERP systems, e-commerce platforms, cybersecurity, infrastructure management, and cloud-based services. With a skilled team of professionals and a strong presence across Saudi Arabia, the UAE, and Pakistan, we help organizations boost productivity and drive digital transformation through strategic and forward-thinking tech solutions.Position: Odoo Functional Consultant We are currently seeking an experienced Odoo Functional Consultant to join our dynamic team. This role is ideal for someone with a solid grasp of business operations and hands-on experience in deploying Odoo ERP systems.Key Responsibilities<ul><li>Analyze client needs and business processes to develop tailored Odoo solutions.</li><li>Configure and customize Odoo modules according to specific business requirements.</li><li>Deliver training and support to clients and users, ensuring smooth adoption of Odoo applications.</li><li>Partner with developers and technical teams to ensure seamless implementation and functionality.</li><li>Organize and facilitate client meetings and workshops to gather feedback and discuss project updates.</li><li>Create and maintain comprehensive documentation, including user guides and functional specs.</li><li>Keep abreast of the latest updates and features within the Odoo ecosystem.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Business Administration, Information Technology, or a related discipline.</li><li>Demonstrated experience as an Odoo Functional Consultant or in a similar ERP role.</li><li>Hands-on involvement in a minimum of 3&ndash;4 full-cycle Odoo implementations (including Odoo SH, SaaS, and Community versions).</li><li>Strong understanding of business workflows and experience in requirements gathering.</li><li>Good English communication skills.</li><li>Ability to manage multiple tasks.</li><li>Comfortable working with both technical and non-technical stakeholders.</li></ul>Preferred Skills &amp; Certifications<ul><li>Odoo certification(s) will be considered a plus.</li><li>Prior experience with other ERP systems is an advantage.</li><li>Familiarity with Agile project management methodologies.</li><li>Knowledge of SQL for effective data handling within Odoo databases.</li><li>Exposure to BI tools for data analytics and reporting within Odoo.</li><li>Experience in writing and executing test cases to validate Odoo customizations and features.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current monthly salary package in PKR?</li><li>What is your expected monthly salary package in PKR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Odoo functional: 3 years (Required)</li></ul>Work Location: In person

Odoo Functional Consultant

Explore 1220+ Technical support consultant in Karachi this September. Find roles across top companies and apply now to boost your career.

1220 technical support consultant jobs IN Karachi

Technical Support Consultant (UK & USA)

Technical Support Consultant (Inbound calls - UK & USA)

We’re Hiring: Functional & Technical Consultants

Salesforce Administrator – Tier 1 Support

Technical Consultant

Salesforce Administrator – Tier 1 Support

Odoo Functional Consultant