customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer service representative Jobs in Lahore Pakistan

customer service representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer success specialist Jobs in Lahore Pakistan

customer success specialist

customer services representative Jobs in Lahore Pakistan

customer services representative

technical support representative

Dejure Technologies

We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:<ul><li>Provide real-time chat support to customers.</li><li>Respond professionally to customer inquiries.</li><li>Resolve customer issues, complaints, and questions accurately and efficiently.</li><li>Document all interactions and maintain up-to-date customer records.</li><li>Communicate updates or issues to team leads as needed.</li><li>Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales tracking tools.</li></ul>Qualification:<ul><li>Minimum 1 year of experience in a customer support/chat support role.</li><li>Excellent written English and communication skills.</li><li>Ability to multitask and handle multiple chats simultaneously.</li><li>Problem-solving attitude with patience and empathy.</li><li>Ability to work in shifts (if required).</li></ul>Location: PIA Road near wapda town ,Lahore Timings: 11:00am-8:00pmJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Chat Support Representative

Techzilla BPO

Techzilla BPO is a dynamic and innovative Telecom solutions provider committed to delivering exceptional customer service. Join our team and be part of a company that values talent, growth, and excellence.Position Overview: We are currently seeking dedicated individuals to join our Inbound/Outbound Customer Service team for our Energy Campaign. The ideal candidate will handle billing inquiries, provide technical support, and assist customers with new services calls.Responsibilities:<ul><li>Handle incoming calls from customers regarding billing inquiries, technical support, and new services.</li><li>Provide accurate information and assistance to customers in a professional and friendly manner.</li><li>Resolve customer issues promptly and effectively, aiming for first-call resolution.</li><li>Upsell and cross-sell additional services when opportunities arise.</li><li>Update customer accounts and records accurately.</li></ul>Qualifications:<ul><li>Previous experience in inbound/Outbound customer service.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle high call volumes and multitask effectively.</li><li>Problem-solving skills and attention to detail.</li><li>Knowledge of billing systems and technical support processes.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Training and development programs</li><li>Positive and collaborative work environment</li></ul>How to Apply: If you are passionate about delivering outstanding customer service and ready to contribute to our growing team, please submit your resume hr@techzillabpo.com. Mention &quot;Customer Service Representative - Telecom Campaign&quot; in the subject line.Techzilla is an equal opportunity employer. We encourage candidates from all backgrounds to apply.Join us in powering a brighter future!Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthExperience:<ul><li>Inbound Sales: 1 year (Required)</li></ul>Work Location: In person

Customer Service Representative for US Telecom Campaign

AV Private Limited

Job Title: Customer Support Specialist (Technical Support) Location: D2, Johar Town Phase 1, Lahore (Preferably nearby candidates) Job Type: Full-Time &amp; PermanentAbout Us:At AffinityVibez we&rsquo;re committed to providing exceptional customer experiences while offering a dynamic, growth-oriented environment for our team members. We&rsquo;re looking for a Customer Support Specialist to join our team and help us maintain our high standards of service. If you&rsquo;re passionate about problem-solving, delivering top-notch service, and have a strong technical aptitude, we want to hear from you!Key Responsibilities:<ul><li>Provide Excellent Customer Service: Offer exceptional technical support to clients and customers via phone, email, and live chat, ensuring all inquiries are addressed promptly and professionally.</li><li>Issue Resolution: Troubleshoot and resolve technical issues related to our services, guiding customers through the necessary steps.</li><li>Documentation: Accurately document and track all customer interactions, inquiries, and issues, ensuring compliance with company policies and providing valuable insights.</li></ul>Required Skills and Qualifications:<ul><li>Educational Requirements: Minimum Bachelor&rsquo;s Degree.</li><li>Communication Skills: Strong verbal and non-verbal communication skills in English (both written and spoken).</li><li>Technical Skills: Experience with SAP and CRM software is a plus. Ability to learn new software quickly and effectively.</li><li>Personal Qualities: Confident, strong personality with a focus on continuous personality enhancement and professional growth.</li></ul>Salary and Benefits:<ul><li>Competitive Salary: 60,000 -70,000 PKR</li><li>EOBI Benefits: Full coverage as per regulations.</li><li>Performance-Based Bonuses: Monthly bonuses based on performance metrics.</li><li>Appreciation-Based Meals: Lunches or dinners as rewards for excellent performance.</li><li>Increments: Bi-annual salary increments with additional performance-based raises.</li><li>Growth Opportunities: Internal promotions and professional development to help you progress in your career.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Agent

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><div> 
</div>
<h3 class="jobSectionHeader">About the Role:</h3>

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive's support processes and work with our team to develop and scale the Technical Support function.
</div>
<h3 class="jobSectionHeader">What You'll Do:</h3>
<ul><li>Email, Chat and Voice Support - Answer inbound inquiries coming through Motive's support hotline, live chat feature or support email address during Pacific Standard Time business hours</li>
<li>Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues</li>
<li>System Evaluation - valuate our existing tools and work with engineering to develop tools to enable this function to scale</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>Natural instinct to empathize with users</li>
<li>Strong analytical skills</li>
<li>Excellent verbal and written communications skills</li>
<li>Native or bilingual spoken and written English skills</li>
<li>Comfortable with rotational shifts</li>
<li>Internet requirement of at least 30 Mbps wired internet connection</li>
</ul>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.<div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Technical Support Specialist

SupportYourApp

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Uzbek and English communication skills (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul>
Benefits and Perks:<ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent Uzbek & English) Customer Support Consultant (Pakistan)

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Farsi and English (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul>
Benefits and Perks:<ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent Farsi & English) Customer Support Consultant (Pakistan)

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Meet key call center KPIs: AHT (Average Handle Time), FCR (First Contact Resolution), CSAT (Customer Satisfaction), and SLA adherence.</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Minimum 6 months of experience in a Call Center or Customer Support role (preferably within IT/Software).</li><li>Excellent English communication skills (verbal and written).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: Mon-Sun 9:00 am - 6:00 pm ( On site)- one day flexible offJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have good communication and spoken english skills?</li><li>Are you able to travel on-site Mon-Sun (9:00 am - 6:00 pm ) ? </li></ul>Work Location: In person

Call Center Agent – Software Support (Female Preferred)

Explore 1520+ Technical support representative in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.