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it support & troubleshooting

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technical support specialist

One Eleven Holding

We are seeking a skilled and proactive IT Specialist to join our team. The ideal candidate will manage and maintain our IT infrastructure, provide technical support, and implement solutions to optimize our systems&rsquo; performance.Duties &amp; Responsibilities<ul><li>Oversee and maintain the company&rsquo;s IT infrastructure, including hardware, software, and network systems across Windows, Linux, and macOS platforms, ensuring smooth and secure operations.</li><li>Provide technical support to employees, troubleshoot hardware, software, and network issues, and assist with IT-related guidance and training.</li><li>Monitor system performance, implement updates, patches, and improvements, and maintain accurate documentation of IT systems and procedures.</li><li>Manage network security, including firewalls, VPNs, and data protection measures, to safeguard company information.</li><li>Collaborate with various departments to understand IT needs, support projects, and contribute to the development of IT strategies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.</li><li>Proven experience in IT support, system administration, or a similar role.</li><li>Strong knowledge of Windows, macOS, and Linux systems, networking, and cybersecurity best practices.</li><li>Excellent problem-solving skills, strong communication abilities, attention to detail, and the ability to work independently or as part of a team.</li></ul>Job Type: Full-time

IT SPECIALIST

LeadingEdge HR Solutions

<div>
 
 Job Title: Application Support Specialist
 
 
 
 
 Location: Bahrain (On-site)
 
 
 
 
 Budget= under 1300BHD (Onsite) based on skills and qualifications
 
 
 
 
 Contract: 6 Months (Extendable)
 
 
 
 
 Skils: Kubernetes and Database Especially SQL is essential, Problem identifying
 
 
 
 
 Summary
 
 
 
 Our Client is hiring an experienced
 
 Application Support Specialist
 
 to manage, troubleshoot, and optimize banking and cloud-based systems. Candidates must have problem diagnosis skills
 
 to identify where the problem occur.
 
 Thus the role requires strong technical expertise across T24, Kubernetes, SQL, and Oracle Integration Cloud (OIC). Candidates with prior experience in banking or fintech will be preferred.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and troubleshoot application performance and stability to minimize downtime.
 </li>
 <li>
 Perform log analysis using tools such as ELK Stack or Splunk to identify root causes and improve system reliability.
 </li>
 <li>
 Use correlation IDs and timestamps to trace transaction flows across microservices and integration layers.
 </li>
 <li>
 Execute regular patch deployments for core banking applications (T24) and infrastructure components (SQL, Kubernetes).
 </li>
 <li>
 Coordinate with vendors and internal teams for application updates and security patches.
 </li>
 <li>
 Provide support and maintenance for T24 Core Banking System including environment management and module troubleshooting.
 </li>
 <li>
 Manage and optimize application deployments using Kubernetes and SQL databases.
 </li>
 <li>
 Support and troubleshoot integrations through Oracle Integration Cloud (OIC).
 </li>
 <li>
 Maintain security protocols, including access management, VPNs, and compliance standards.
 </li>
 <li>
 Ensure all technical and operational tasks align with organizational governance and quality requirements.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 3-5 years of experience in Application Support or IT Operations.
 </li>
 <li>
 Proven hands-on experience with T24, Kubernetes, SQL, and OIC.
 </li>
 <li>
 Proficiency with log aggregation and analysis tools such as ELK Stack or Splunk.
 </li>
 <li>
 Strong problem-solving, analytical, and communication skills.
 </li>
 <li>
 Experience in the banking or fintech industry is a Must
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certifications in Kubernetes (CKA/CKAD), SQL, or Oracle Cloud.
 </li>
 <li>
 Previous experience in GCC financial institutions or related projects.
 
 
 
 </li>
 </ul>
 
 Apply now:
 
 [talent@leadingedge.plus]
 
 
 
 WhatsApp Channel:
 
 [https://whatsapp.com/channel/0029Vas3yCCC1Fu4DaeXRV27]
</div>

Application Support Specialists _ Kubernetes

Computer World S.P.C.

We are seeking a dedicated Customer Support Associate to provide on-site technical support and customer assistance for Computer Hardware, Software, and Network systems. The role involves regular travel to Saudi Arabia (KSA) to support client locations.&#9726; Requirements:- Education: Graduate in Science or Bachelor&rsquo;s/Diploma in Engineering (ICT or related field) with relevant technical certifications.&#9726;Skills:- Strong communication and interpersonal skills; effective team player.- Customer-centric mindset with a passion for delivering technology services.- In-depth knowledge of IT infrastructure with hands-on experience in hardware repair and troubleshooting.- Ability and willingness to travel frequently to KSA for on-site assignments.Job Type: Full-timePay: BD450.000 - BD500.000 per month

Customer Support Associate

Creative Style

We are looking for an IT assistant (male) that can join our team.This role includes maintaining IT infrastructure, assisting staff with hardware and software issues, and working in the production area to monitor and troubleshoot computer-connected machines.Key Responsibilities:<ul><li>Provide first-level technical support to employees (hardware, software, network issues).</li><li>Maintain and update IT systems, printers, and other equipment.</li><li>Support the setup, configuration, and maintenance of production machines linked to the network.</li><li>Monitor machine performance and coordinate with production staff to resolve issues.</li><li>Assist with system backups, updates, and data security measures.</li><li>Collaborate with the IT Manager and production team on technology improvements.</li></ul>Qualifications:<ul><li>Diploma or degree in Information Technology, Computer Science, or related field.</li><li>1&ndash;2 years of experience in an IT support or technician role (manufacturing experience is an asset).</li><li>Basic knowledge of networking, Windows operating systems, and hardware troubleshooting.</li><li>Ability to work in both office and production environments.</li><li>Strong problem-solving and communication skills.</li></ul>Salary details will be discussed during interview.Job Type: Full-time

IT Assistant

DNS Co. W.L.L

The role is responsible to participate in the management and maintaining of voice, desktop &amp; data network system administration services to users and IT department in the areas of voice, desktop and data telecommunications systems as assigned. This includes participating in the planning, installation and maintenance and system management coordination activities to ensure system availability and efficient operating environment and settings. Assists users &amp; operations personnel in the efficient use of assigned systems (Phones, Voice recording modules, Messaging systems, Faxes, System advanced features and office peripherals, applications where applicable) software and in troubleshooting systems&rsquo; software and hardware problems. Directly participates and assists in the evaluation of new or amended voice system functions, as assigned. Acts as a single-point-of-contact for all users. Records, diagnoses, solves, queues to 2nd-level and tracks all incidents and service requests in a service management tool.General Duties:<ul><li>On-Site Support: Traveling to M42 asset locations to provide hands-on assistance and technical support to caregivers/contractors.</li></ul><ul><li>Technical Troubleshooting: Diagnosing and resolving technical issues with the end-user devices and their peripherals such as printers, card readers, IPTV, telephones, kiosks, etc., basic clinical/business applications support and Biomed devices.</li></ul><ul><li>Installation and Setup: Installing, configuring, and setting up hardware and software as required.</li></ul><ul><li>Maintenance: Performing routine maintenance, repairs, and updates to ensure optimal performance of end-user devices.</li></ul><ul><li>Customer Interaction: Communicating effectively with customers to understand their needs, provide solutions, and offer guidance.</li></ul><ul><li>Documentation: Maintaining accurate records of service calls, repairs, and support provided. And also maintain the UpToDate inventory and store room management.</li></ul><ul><li>User Training: Providing basic training to end-users on using IT equipment and basic application effectively.</li></ul><ul><li>Quality Assurance: Ensuring the quality of service and adherence to company standards. Manage working with and delivering on strict SLA&rsquo;s</li></ul>Reporting: Providing regular reports on field activities, issues encountered, and solutions implemented.<ul><li>Project Support: Ad hoc support for the project teams and department movements.</li></ul><ul><li>Network Support: Assisting with network-related problems, including connectivity issues, Wi-Fi setup, and basic network configurations.</li></ul><ul><li>Security Compliance: Ensuring that all IT equipment and systems comply with the IT Security policies and guidelines.</li></ul><ul><li>Collaboration: Collaborating with the L2 and L3 tam to escalate and resolve complex technical issues in coordination with managed services team and other vendors for IT Operations services</li></ul>Job Type: Full-timePay: BD500.000 - BD600.000 per month

Senior Networking Engineer

Era Projects

Key Responsibilities: Technical Support &amp; Troubleshooting:<ul><li>Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices.</li><li>Provide quick support for system errors, slow performance, email issues, and application failures.</li><li>Troubleshoot network connectivity, Wi-Fi issues, IP conflicts, and basic server/network outages.</li><li>Perform system upgrades, software installations, and regular maintenance.</li></ul>Network &amp; System Maintenance:<ul><li>Monitor LAN, Wi-Fi, routers, switches, and firewalls.</li><li>Assist in maintaining backup systems, antivirus, and security protocols.</li><li>Manage user accounts, permissions, and access rights.</li></ul>Operations &amp; Support:<ul><li>Configure Outlook, Office 365, shared folders, and business applications.</li><li>Support IT requirements for meetings, presentations, and remote connectivity.</li><li>Maintain IT assets log and documentation.</li><li>Coordinate with external vendors for major IT and network issues.</li></ul>Security &amp; Compliance:<ul><li>Ensure all systems comply with company IT policies, data protection, and security guidelines.</li><li>Perform basic monitoring of system security and report vulnerabilities.</li></ul>Job Types: Full-time, Permanent

IT Support & Troubleshooting

CUBE INNOVATORS TECHNOLOGIES

Company DescriptionCube Innovators Technologies is an industry leader in document management solutions, known for the advanced Contentverse DMS (Document Management Solution) tool. With over 20 years of success and use by more than 15,000 organizations worldwide, Cube Innovators offers high-quality, cutting-edge technology in DMS and backlog digitization services. Our solutions strive to optimize business performance, ensuring real-time access, enhanced productivity, and high-security document management. Cube Innovators' dedicated team of certified expert consultants provides 24/7 support.Role DescriptionWe are seeking a full-time Software Sales Specialist to join our team in Manama, Bahrain. The role involves selling our advanced document management software solutions to potential clients. Day-to-day tasks include identifying sales opportunities, meeting with clients, conducting software demonstrations, preparing sales proposals, and closing deals. Additionally, the specialist will provide exceptional customer service and support to maintain strong client relationships.Qualifications<ul><li>Expertise in Software Sales and Sales</li><li>Driving License and Car</li><li>Knowledge in Software and relevant technical understanding</li><li>Strong Communication and Customer Service skills</li><li>A demonstrated ability to meet sales targets and manage client relationships</li><li>Experience in the document management software industry is a plus</li><li>Bachelor's degree in Business, Marketing, Information Technology or a related field</li></ul>Job Types: Full-time, PermanentPay: BD400.000 - BD800.000 per month

Software Sales Specialist

Explore 375+ Technical support specialist in Manama this November. Find roles across top companies and apply now to boost your career.