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technical support technician

Normeca International

<div><div><div><div>Posted date</div> <div>5th December, 2025</div> <div>Last date to apply</div> <div>5th January, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Health Care
</div></div> 
<div><div>Type</div> <div>Contractual</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>2 years</div></div></div></div>
 <div>Normeca International AS is operating an innovative healthcare project in Pakistan, the &ldquo;Mobile Multi-Diagnostic Clinic / Mini Hospital,&rdquo; in collaboration with the Islamic Development Bank (ISDB) and the Government of the Islamic Republic of Pakistan. This project involves state-of-the-art mobile clinics, housed in large, fully-equipped trailers, designed to deliver essential healthcare services directly to communities in the KPK and Sindh regions. Each mobile clinic supports a range of general diagnostic services and minor surgical procedures. In addition to advanced medical equipment, the units are designed with comprehensive facilities, including kitchens, laundry, dining areas, and conference rooms, ensuring complete functionality and comfort for medical teams and patients alike. Through this project, Normeca International AS is committed to enhancing healthcare accessibility and delivering high-quality care to underserved areas.

We are looking for a dedicated and skilled HQ Technician to join our team. The ideal candidate will play a vital role in maintaining and ensuring the security and functionality of medical and non-medical equipment. This position requires a proactive individual who is capable of handling both installation and repair tasks, as well as ensuring that all equipment complies with industry standards.

Key Responsibilities:
<ul>
<li>Equipment Security &amp; Installation: Ensure the security of all properties, including both medical and non-medical equipment at headquarters and on-site. Equipment must be installed and stored in a safe and proper manner.</li>
<li>Equipment Transportation: Responsible for securing medical and non-medical equipment during trailer transportation to new locations, in coordination with MMU staff and the CM.</li>
<li>Relocation Assistance: Accompany the MMUs during moves to ensure that all units arrive without technical issues and assist in the setup of non-medical equipment at new sites.</li>
<li>Technical Support: Provide ongoing technical support to MMUs, addressing any challenges related to medical or non-medical equipment.</li>
<li>Repair &amp; Maintenance: Perform both minor and major repairs on equipment and manage scheduled services (quarterly, annual, and yearly) for generators and other equipment inside and outside of trailers.</li>
<li>Compliance &amp; Reporting: Ensure all installations comply with EU standards, and prepare detailed reports on any trailer damage during and after transport.</li>
<li>Collaboration: Work closely with MMU technicians to ensure that all equipment is well-maintained and operational.</li>
</ul>
Qualifications:
<ul>
<li>Technical background or certification in equipment installation and maintenance.</li>
<li>Experience with medical equipment is an advance.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Ability to work in a fast-paced and dynamic environment.</li>
<li>Knowledge of EU standards for equipment installation is preferred.</li>
<li>Willingness to travel to support MMUs on-site.</li>
<li>Applicant with valid Driving Licence will be preferred</li>
</ul>
At Normeca International, we believe in the power of diversity and inclusion. We are committed to creating a workplace where everyone feels valued and respected. Our hiring decisions are based on qualifications, passion, and the potential to make a difference&mdash;never on factors like race, color, religion, nationality, gender, age, sexual orientation, or any other personal attributes. We welcome individuals from all backgrounds and walks of life and are dedicated to fostering a supportive environment where everyone can thrive.</div>

HQ Technician

Health and Psychiatry/Med Spa

About the JobWe are looking for a proactive, reliable, and technically strong IT Support Engineer to provide end-to-end technical support for our teams. This role involves remote and on-site troubleshooting, user management, system maintenance, and ensuring the smooth functioning of all IT assets and communication tools.Role Description1) IT Support &amp; Systems Management<ul><li>Provide remote support through ConnectWise, LogMeIn, TeamViewer, and Microsoft Teams (screen share).</li><li>Perform Microsoft updates and system optimization.</li><li>Manage application updates (Adobe, eCW, Zoom, Chrome, etc.).</li><li>Conduct antivirus scanning, security checks, and performance optimization.</li><li>Install/uninstall applications as required.</li></ul>2) User &amp; Identity Management<ul><li>Manage Microsoft Azure / EntraID (add users, reset passwords, assign licenses).</li><li>Manage RingCentral virtual accounts.</li><li>Maintain password management systems for Admin, HR, and Management users.</li><li>Add/manage VPN users.</li></ul>3) Security &amp; Network Administration<ul><li>Monitor and manage firewall and security systems.</li><li>Resolve internet issues (Spectrum, routers, network switches).</li><li>Troubleshoot network connectivity issues for devices, phones, and communication tools.</li></ul>4) Office IT Support (On-Site)<ul><li>Physical hardware diagnostics and troubleshooting (keyboards, mice, monitors, webcams, cables, etc.).</li><li>Replace hardware components including monitors, printers, memory, and hard drives.</li><li>Reinstall Windows and configure devices for new users.</li><li>Resolve RingCentral physical phone issues.</li><li>Manage printer toner and basic office equipment upkeep.</li></ul>5) Application &amp; Platform Management<ul><li>Manage eCW users and support ticket handling.</li><li>Support Zoom/RingCentral account management.</li><li>Assist internal departments with technical needs as required.</li></ul>Qualifications<ul><li>Proficiency in Technical Support and Help Desk Support to assist users in resolving software and hardware issues.</li><li>Strong knowledge in Information Technology and Troubleshooting to diagnose and resolve technical problems efficiently.</li><li>Experience in System Administration for managing servers, networks, and ensuring system security and updates.</li><li>Strong analytical and problem-solving skills with the ability to work under pressure and meet deadlines.</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field is highly desirable.</li></ul>Interested candidates can apply directly or email their resume to hr@healthandjobs.com with the subject &ldquo;IT Support Engineer &ndash; Application&rdquo;.Pay: Rs200,000.00 - Rs280,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Management: 3 years (Required)</li></ul>Work Location: In person

Information Technology Support Engineer

Imtiaz Group (SMC Private) Ltd.

Job Responsibilities:<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>

IT Support

Fun City Pakistan

Key Responsibility &amp; Duties:-&middot; To support the FEC operation on all technical and maintenance issues;&middot; To perform amusement equipment start up and shut down operations during opening and closing times as per the procedures prescribed;&middot; To maintain and repair all amusement equipment; To install and set up new games and equipment as necessary; To maintain tools and supplies necessary for maintenance of arcade games and equipment in a good condition; To log and report equipment defects for proper warranty handling;&middot; To patrol the FEC floor continuously and ensure that all machines are functioning appropriately; To maintain relevant safety standards on the floor by ensuring tools, machine parts, electrical wires, etc., are not exposed to the customers of the FEC;&middot; To liaise with Technical Supervisor and follow his instructions on machine faults on a daily basis; Ensure that all machines meet the required safety standards before customer use;&middot; To maintain the amusement equipment to optimum standards through constant testing andregular servicing, paying particular attention to safety for both the public and staff members;&middot; To monitor and record the use of spare parts, notifying the Technical Supervisor on stock levels, ensuring adequate levels are maintained to sustain machine performance. To prepare and submit reports on a daily basis on all work carried out and any parts used.&middot; To maintain, daily, weekly and monthly maintenance schedules as laid out by the Technical Manager.&middot; To duly fill in the log book for each machine after every service call;To assist the Arcade Game Staff on an as required basis with service credit issues, machine operation, servicing, etc.; to be an active team member; to handle any other related task as assigned by the management. The role will also include assisting coverage of floor staff when business requirements are needed.Qualification Pre University Degree +/or A Certified diploma or Degree in Electrical, Electronics or Mechanical EngineeringExperience At least 2 years of Hands on Work Experience in servicing Electronic Equipment or Mechanical Devices or both. PriorExperience in Amusement Equipment, Rides, Television Servicing an advantageJob Type: Full-timeWork Location: In person

Jr. Technician

Medlink Communication

<ul><li>Provide timely and professional responses to customer inquiries via email, chat, and phone.</li><li>Troubleshoot and resolve technical issues with the SaaS platform while following standard operating procedures.</li><li>Document customer interactions, technical issues, and resolutions accurately in the CRM system.</li><li>Escalate complex issues to onshore support teams or technical specialists when necessary.</li><li>Assist customers with account setup, onboarding, and usage best practices.</li><li>Maintain a deep understanding of the SaaS platform's features and updates to offer accurate information.</li><li>Follow performance metrics such as response time, resolution rate, and customer satisfaction scores.</li><li>Contribute to the creation and improvement of support documentation, FAQs, and knowledge base articles.</li><li>Participate in ongoing training to stay current with product changes and customer support best practices.</li><li>Work timing 6:00 pm - 3:00 am Pakistan time (Night Shift)</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Technical Support Level 1

Nextgen charge

Job Title: EV Charger Technical Support SpecialistCompany: Nextgen Charge Location: Islamabad/Rawalpindi Employment Type: Full-timeAbout UsNextgen Charge is a fast-growing EV charging solutions provider working towards delivering nationwide installation, maintenance, and support. As demand for EV charging rapidly increases, we&rsquo;re expanding our technical support team to ensure customers receive fast, reliable, and expert assistance.Role OverviewWe are seeking a motivated and customer-focused EV Charger Technical Support Specialist to handle incoming support calls, diagnose charger issues over the phone, and coordinate with our installation and engineering teams. No prior EV charger experience is required &mdash; full training will be provided, along with ongoing access to an expert support engineer.Key Responsibilities<ul><li>Answer customer support calls and provide professional, friendly assistance.</li><li>Diagnose EV charger issues remotely using step-by-step troubleshooting methods provided during training.</li><li>Guide customers through rebooting, connectivity checks, app pairing, and basic hardware resets.</li><li>Log cases accurately into our CRM system.</li><li>Escalate complex issues to our expert technician when required.</li><li>Coordinate warranty claims, service visits, or part replacements.</li><li>Provide updates to customers regarding their support ticket or ongoing fixes.</li><li>Maintain high service quality standards and meet response-time targets.</li></ul>What We Provide<ul><li>Full, extensive training on all charger models we install.</li><li>Scripts and troubleshooting guides for easy diagnosis.</li><li>Ongoing support from a senior EV charger expert for any issues you can&rsquo;t resolve.</li><li>A positive, growth-focused team environment.</li><li>Opportunities for progression into field technician roles or senior support.</li></ul>Required Skills<ul><li>Excellent communication and customer service skills.</li><li>Ability to stay calm and helpful while assisting customers over the phone.</li><li>Basic understanding of electrical devices or willingness to learn.</li><li>Problem-solving skills and a logical mindset.</li><li>Ability to follow step-by-step technical procedures.</li><li>Competent using computers, apps, and CRM systems.</li></ul>Preferred (but not essential)<ul><li>Experience in technical support, IT helpdesk, or telecoms.</li><li>Experience in EV charging, smart home devices, or electrical systems.</li></ul>SalaryCompetitive + performance bonuses. Full training provided.Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthExpected hours: 50 &ndash; 70 per weekWork Location: In person

Technical Customer Service Advisor

Capital Engineering Services Islamabad

Job Opportunity: DAE (Electrical / Mechanical / Civil) Company: Strongman Department: Service Division &ndash; After-Sales ServicesStrongman is looking for energetic and technically skilled DAE professionals to join our After-Sales Service Division. The ideal candidates will support maintenance, troubleshooting, and customer service activities across our product and project portfolio.Position: DAE Technician / Junior Engineer Location: I-11/3 Islamabad Type: Full-TimeRequired Qualifications:<ul><li>DAE in Electrical, Mechanical, or Civil Technology.</li><li>Fresh to 2 years of relevant experience preferred.</li><li>Strong technical understanding of maintenance, repairs, and installation activities.</li><li>Ability to handle customer service tasks professionally.</li><li>Good communication and problem-solving skills.</li></ul>Key Responsibilities:<ul><li>Perform after-sales services, including troubleshooting, installation, and routine maintenance.</li><li>Provide technical support to clients and resolve issues promptly.</li><li>Document service visits and prepare reports.</li><li>Coordinate with the service team to ensure timely and quality support.</li><li>Maintain company standards for safety and customer satisfaction.</li></ul>Why Join Strongman?<ul><li>Opportunity to work in a growing service division.</li><li>Hands-on technical exposure and professional development.</li><li>Supportive team environment and competitive salary package.</li></ul>How to Apply: Send your CV to ceshr02@gmail.com with the subject line: &ldquo;Application &ndash; DAE (Electrical/Mechanical/Civil) &ndash; Service Division&rdquo;Job Type: Full-timeWork Location: In person

DAE (Electrical / Mechanical / Civil)-Male

Explore 814+ Technical support technician in Islamabad this December. Find roles across top companies and apply now to boost your career.