project manager

construction manager

operations manager

multi technician

product manager

technical training manager

Nissan Motor Corporation

<div>
 PURPOSE / DETAILS OF THE JOB
 <br/>
 <br/>
 <strong>
  Mission &amp; Main Objectives
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.
  </li>
  <li>
   Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.
  </li>
  <li>
   Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.
  </li>
  <li>
   Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.
  </li>
  <li>
   Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Main tasks and responsibilities (Including team management if any):
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical Training
  </li>
  <ul>
   <li>
    Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training.
   </li>
   <li>
    Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline.
   </li>
   <li>
    Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications.
   </li>
   <li>
    Conduct frequent technical training needs analysis in the market.
   </li>
   <li>
    Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region.
   </li>
   <li>
    Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs.
   </li>
   <li>
    Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Service &amp; Parts (Non-Technial) Training
  </li>
  <ul>
   <li>
    Train and certify NSC non-technical trainers on Global Nissan Sales &amp; Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training.
   </li>
   <li>
    Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline.
   </li>
   <li>
    Conduct frequent non-technical training needs analysis in the NMEF markets.
   </li>
   <li>
    In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Administrative
  </li>
  <ul>
   <li>
    Ensure all training materials are available and reasonably up-to-date on the Learner Management System.
   </li>
   <li>
    Ensure all NSCs are competent in usage of the LMS to manage training delivery and records.
   </li>
   <li>
    Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy.
   </li>
   <li>
    Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required.
   </li>
   <li>
    Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification.
   </li>
   <li>
    Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required.
   </li>
   <li>
    Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy.
   </li>
   <li>
    Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy.
   </li>
   <li>
    Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management.
   </li>
   <li>
    Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources.
   </li>
   <li>
    Lead organisation of regional training events including Skills Contests, New Model TTT, etc.
   </li>
   <li>
    Develop annual training budget inline with company business strategies and monitor implementation thereof.
   </li>
   <li>
    Lead training team members/subordinates (where applicable)
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Country Specifics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   NMEF markets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KPIs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.
  </li>
  <li>
   Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.
  </li>
  <li>
   Maintain Parts Sales Consultants and Managers training certification
  </li>
  <li>
   Maintain Service Manager certification
  </li>
  <li>
   Other KPIs are required by business on ad-hoc basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Background &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Specific technical skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Significant experience and skills training and development (min 7-8 years)
  </li>
  <li>
   Affinity and/or experience with Training activities &amp; dealer network (Sales and Aftersales)
  </li>
  <li>
   Experience and affinity with systems, technology and digital
  </li>
  <li>
   Cross functional management skills
  </li>
  <li>
   Ability to conduct public presentations
  </li>
  <li>
   Strong car culture and automotive background knowledge
  </li>
  <li>
   Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.
  </li>
  <li>
   Proven competency in delivering quality technical training to trainers
  </li>
  <li>
   Certified automotive high voltage technician/trainer
  </li>
  <li>
   Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)
  </li>
  <li>
   Knowledge of Cornerstone Saba LMS
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Behavioral Competencies Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pedagogical skills
  </li>
  <li>
   High level of autonomy and leadership
  </li>
  <li>
   Effective communication and presentation skills
  </li>
  <li>
   Training material and content Development skills
  </li>
  <li>
   Structured and analytical
  </li>
  <li>
   Cross functional and cross-cultural skills
  </li>
  <li>
   Coaching and Mentoring skills
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Education
 <br/>
 <br/>
 <ul>
  <li>
   Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)
  </li>
  <li>
   Certificate/Diploma in Adult education/training/Train-The-Trainer (required)
  </li>
  <li>
   University degree in Business Management or equivalent (advantageous)
   <br/>
   <br/>
  </li>
 </ul>
 Language Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Fluent in English, Arabic (optional)
   <br/>
   <br/>
  </li>
 </ul>
 At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.
 <br/>
 <br/>
 Dubai United Arab Emirates
 <br/>
 <br/>
</div>


Aftersales Training Manager

Nissan

<div>PURPOSE / DETAILS OF THE JOB<br>
<br>
<b>Mission &amp; Main Objectives</b><br>
<ul><li>
Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.</li><li>
Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.</li><li>
Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.</li><li>
Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.</li><li>
Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.</li></ul><br>
<b>
Main tasks and responsibilities (Including team management if any):
</b><br>
<ul><li><b>Technical Training</b><ul><li>
Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training.</li><li>
Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline.</li><li>
Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications.</li><li>
Conduct frequent technical training needs analysis in the market.</li><li>
Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region.</li><li>
Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs.</li><li>
Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.</li></ul></li></ul><ul><li><b><br>
Service &amp; Parts (Non-Technial) Training</b><ul><li>
Train and certify NSC non-technical trainers on Global Nissan Sales &amp; Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training.</li><li>
Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline.</li><li>
Conduct frequent non-technical training needs analysis in the NMEF markets.</li><li>
In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance</li></ul></li></ul><ul><li><b><br>
Administrative</b><ul><li>
Ensure all training materials are available and reasonably up-to-date on the Learner Management System.</li><li>
Ensure all NSCs are competent in usage of the LMS to manage training delivery and records.</li><li>
Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy.</li><li>
Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required.</li><li>
Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification.</li><li>
Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required.</li><li>
Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy.</li><li>
Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy.</li><li>
Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management.</li><li>
Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources.</li><li>
Lead organisation of regional training events including Skills Contests, New Model TTT, etc.</li><li>
Develop annual training budget inline with company business strategies and monitor implementation thereof.</li><li>
Lead training team members/subordinates (where applicable)</li></ul></li></ul><br>
<b>
Country Specifics
</b><br>
<ul><li>NMEF markets</li></ul><br>
<b>
KPIs</b><br>
<ul><li>
Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.</li><li>
Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.</li><li>
Maintain Parts Sales Consultants and Managers training certification</li><li>
Maintain Service Manager certification</li>
Other KPIs are required by business on ad-hoc basis<br>
<li>
</li></ul><br>
<br>
<b>Background &amp; Experience
</b><br>
<br>
<b>Specific technical skills</b><br>
<ul><li>
Significant experience and skills training and development (min 7-8 years)</li><li>
Affinity and/or experience with Training activities &amp; dealer network (Sales and Aftersales)</li><li>
Experience and affinity with systems, technology and digital</li><li>
Cross functional management skills</li><li>
Ability to conduct public presentations</li><li>
Strong car culture and automotive background knowledge</li></ul><ul><li>
Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.</li><li>
Proven competency in delivering quality technical training to trainers
</li><li>Certified automotive high voltage technician/trainer</li><li>
Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)</li><li>
Knowledge of Cornerstone Saba LMS</li></ul><br>
<b>
Behavioral Competencies Required<br>
</b><br>
<br>
<ul><li>Pedagogical skills</li><li>
High level of autonomy and leadership</li><li>
Effective communication and presentation skills</li><li>
Training material and content Development skills</li><li>
Structured and analytical</li><li>
Cross functional and cross-cultural skills</li><li>
Coaching and Mentoring skills</li></ul><br>
Minimum Education<br>
<ul><li>
Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)</li><li>
Certificate/Diploma in Adult education/training/Train-The-Trainer (required)</li><li>
University degree in Business Management or equivalent (advantageous)</li></ul><br>
Language Requirements
<br>
<ul><li>Fluent in English, Arabic (optional)</li></ul><br>
At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.<br>
<br>
#LI-RB<br>
<br>
Dubai United Arab Emirates</div>

Roads and Transport Authority

<div>
 <p>
  <strong>
   <u>
    Job Description:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee the development and management of the Authority's annual technical and specialized training plan for employees, ensuring training needs are met and institutional learning objectives are achieved
  </li>
  <li>
   Manage and supervise the planning, implementation, and facilitation of various technical training activities and events, manage budget allocations for training, and ensure optimal availability and distribution of training materials within the approved budget
  </li>
  <li>
   Oversee the preparation and implementation of the annual technical and specialized training calendar in accordance with institutional priorities
  </li>
  <li>
   Oversee the review and approval of the technical/specialized training curriculum and determine training priorities
  </li>
  <li>
   Perform any other duties and responsibilities related to the position or assigned to it
  </li>
  <li>
   Propose new areas for technical/specialized training based on future trends
  </li>
  <li>
   Manage training needs analysis processes to design technical/specialized training programs, or develop and improve existing programs to meet future business requirements
  </li>
  <li>
   Oversee the study and implementation of policies and regulations related to technical training in accordance with the Human Resources Law, ensuring their compliance with approved government regulations
  </li>
  <li>
   Ensure ongoing coordination with department and unit managers to review the effectiveness of technical/ specialized training plans and monitor their implementation on the ground
  </li>
  <li>
   Ensure the technical training team maintains an accurate and up-to-date database that includes the number of participants, program details, and evaluation records
  </li>
  <li>
   Oversee the evaluation of all technical training programs and trainers, prepare the necessary reports on the effectiveness of technical/specialized training programs, and provide recommendations for improvement
  </li>
  <li>
   Establish effective working relationships with accredited international training institutions to find qualified trainers by developing working relationships with training institutes and other entities to provide support in training programs
  </li>
  <li>
   Evaluate the return on investment of technical training or development programs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Requirements:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design and develop training programs
  </li>
  <li>
   Analyze training needs
  </li>
  <li>
   Manage training budgets
  </li>
  <li>
   Evaluate training effectiveness
  </li>
  <li>
   Knowledge of learning management systems
  </li>
  <li>
   Manage training databases
  </li>
  <li>
   Project management skills
  </li>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or equivalent from a recognized university.
  </li>
  <li>
   Specialized certificates in smart education with 11 years of relevant work experience
  </li>
  <li>
   A high degree of analytical thinking and demonstrated talent for identifying, examining, improving, and streamlining multiple work processes.
  </li>
  <li>
   Advanced computer skills with extensive proficiency in multiple programs covering a wide range of applications.
  </li>
  <li>
   An excellent listener with the ability to communicate and convey information effectively, both verbally and in writing.
  </li>
  <li>
   An effective and intelligent team member who fosters trust in relationships with clients and team members.
  </li>
  <li>
   An adaptable team member who thrives in a work environment that requires effective prioritization and coordination of concurrent projects.
  </li>
  <li>
   An innovative problem solver who can find workable solutions and resolve complaints.
  </li>
  <li>
   A goal-oriented leader who fosters a productive environment and has the confidence to motivate, prepare, and coach employees to achieve high standards of performance.
  </li>
  <li>
   Achievement-oriented and results-oriented, with strong planning and organizational skills, as well as a high degree of accuracy
  </li>
 </ul>
</div>


Senior Team Leader - Specialized Training (Arabic Speakers)

HONOR

<div>
 <p>
  HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&amp;D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high quality smartphones, tablets, laptops and wearables to suit every budget, HONOR&rsquo;s portfolio of innovative, premium and reliable products enable people to become the better version of themselves.
 </p>
 <p>
  For more information, please visit HONOR online at www.hihonor.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Location: Dubai
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are actively looking for a Retail Training Manager for our Dubai office enhancing the following responsibilities:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Primary Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Responsible for the development of Arabic training materials, and the planning of product and skill courses.
  </li>
  <li>
   Organize online and offline TTT (Train the Trainer) sessions for regional trainers.
  </li>
  <li>
   Assist in the construction of training content on the online learning platform, and coordinate the tracking of regional training execution effectiveness.
  </li>
  <li>
   Regularly produce retail training reports, summarize and analyze issues, and assist in streamlining standardized processes
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Experience Required :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Arabic speaker, fluent in English, with a Bachelor's degree or higher.
  </li>
  <li>
   3 years or more of relevant training experience, preferably in the 3C or FMCG industry.
  </li>
  <li>
   Passionate, responsible, and self-driven.
  </li>
  <li>
   Proficient in using Excel and PowerPoint office software.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  At Honor, we celebrate diversity &amp; Inclusion and are committed to building teams that represent a variety of backgrounds, perspectives, and skills.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Start a new journey with HONOR to go beyond!
  </strong>
 </p>
 <p>
 </p>
</div>


Retail Training Manager

Smiths Group

<div><b>Company Description</b><p><br>
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.</p><p>
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.</p><p>
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.</p><p>
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.</p><b><br>
Job Description</b><p><br>
A critical position in the Global Training Department&rsquo;s ability to deliver a successful service, the incumbent will collaborate with a complex breadth of global stakeholders internally and will have regular contact with our customers. The role holder will be an important point of contact, responsible for facilitating training delivery across the globe.</p><p>
The Global Training Operations Consultant is expected to play an active role in the Global Training Operations Pillar, assisting Operations management as needed and will be responsible for mentoring our team of Global Operations Specialists advocating for best practices, and seeking continuous improvement.</p><ul><li>
Schedule&rsquo;s instructor led courses for both internal and external customers</li><li>
Demonstrate exceptional communication skills with customers both verbally and through written email correspondence. This may include but not be limited to quotations, logistics, POs, training plans and confirmations</li><li>
Attend opportunity kick-off meetings, collect tender/RFP requirements communicating needs to the department</li><li>
Acts as the Training Operations pillar point of contact for the Digital Training pillar, supporting the maintenance of the Learning Management System (LMS).</li><li>
Support in the creation and maintenance of all Training Policies</li><li>
Manages learner profiles, course enrollments, grades, and certificates within the LMS</li><li>
Enrolls learners for instructor-led training (ILT) and web-based training (WBT) courses</li><li>
Ensures all financial and scheduling-related documentation associated with customer training is in order, including but not limited to: Sales order and accompanying purchase order, credit card form, or contract; equipment status; training address</li><li>
Complies with all applicable global and regional export control and security regulations</li><li>
Monitor&rsquo;s training sales reports for accuracy and reports any errors to appropriate personnel</li><li>
Maintains service orders and notifications, and reports associated with them</li><li>
Supports the creation and processing of all department vendor and intercompany purchase requisitions and orders</li><li>
Plays an active role in the proper maintenance of all training records</li><li>
Serves as a point of contact for complex training queries and non-standard requests. Provide guidance and support to the Global Operations Team</li><li>
Champion the information flow for process improvement and quality information, oversee the creation of process maps and other pertinent aids to define new or existing processes and policies</li></ul><p>
Represents the department in meetings with various internal and external stakeholders</p><b><br>
Qualifications</b><p><b><br>
Technical Knowledge and Skills:</b></p><p>
This will be demonstrated by<i>:</i></p><ul><li>
Experience of undertaking costing and scheduling activities in a commercial environment</li><li>
Experience of working with business operations software such as SAP</li><li>
Experience of working with learning management systems</li><li>
Experience of working within a training organisation</li><li>
Experience of articulating complex information to a range of stakeholders</li><li>
Highly skilled and proficient in MS Office applications.</li><li>
Ability to handle stressful situations and adapt to changing priorities</li></ul><p>
Excellent critical thinking and problem-solving skills</p><p><b>
Competencies and Abilities:
</b></p><p><b>Individual competencies:</b></p><ul><li>
The ability and motivation to persistently pursue and achieve effective results which drive the business forward</li><li>
The ability to effectively influence the performance of people by being a role model to others, showing a willingness to coach others for success.</li><li>
The ability to make effective, timely decisions in a complex, global market by sourcing and analysing complex information</li><li>
The ability to engage, challenge and work effectively with others</li><li>
The ability to build an effective network of relationships both internally and externally, understanding customers&rsquo; needs</li></ul><p>
Willing and able to identify and support change and continuous improvement in own and wider business environment</p><p><b>
Planning and Decision Making:</b></p><ul><li>
Is able to influence other experienced professionals who exercise latitude and independence in their assignments</li><li>
Works on problems of complex issues of diverse scope and is able to Independently determine and develop solutions</li><li>
When problem solving, solutions are imaginative, thorough, practicable and consistent with SD objectives</li></ul><p><b>
Impact and Scope:</b></p><ul><li>
This role will enable the SD global training department to operate in an efficient and effective manner, supporting the delivery of high-quality training to customers</li><li>
The role holder will support programme activity to deliver the Training Strategy</li><li>
Interprets and administers policies, processes, and procedures</li><li>
Decisions have an extended impact on work processes and outcomes</li><li>
Erroneous decisions will result in critical delays and modifications to projects or operations and jeopardize future business activity</li></ul><p></p><p><br>
WORK ENVIRONMENT:</p><p>
Individual&rsquo;s primary workstation is office based. Individual may have to travel both locally and internationally on occasion.</p><p></p><b><br>
Additional Information</b><p><br>
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.</p><p><b>
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.</b></p><div></div><p>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.</p><p>
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</p></div>

Global Training Operations Administrator

Bureau Veritas

<div><div><div><div><ul><li><p>Position Details</p></li></ul></div><div><div><div><ul><li><p><br>
Position</p></li></ul></div></div><div>
Sustainability Business Developer</div></div><div><div><div><ul><li><p><br>
Office / Department</p></li></ul></div></div><div>
System Certification Services</div></div><div><div><div><ul><li><p><br>
Reporting to</p></li></ul></div></div><div>
Sales Manager &ndash; Certification / Manager, Marketing &amp; Sales Industry &amp; Facilities</div></div><div><div><div><ul><li><p><br>
Key Working Relationship</p></li></ul></div></div><p><br>
Certification Manager</p></div><p></p><div><div><ul><li><p><br>
Minimum Required Qualifications</p></li></ul></div></div><div><div><div><ul><li><p><br>
Specialty<br>
</p></li></ul></div></div><p>N/A</p></div><div><div><div><ul><li><p><br>
Education</p></li></ul></div></div><ul><li>
Minimum of 15 years of formal education and a University Degree</li></ul></div><div><div><div><ul><li><p><br>
Training</p></li></ul></div></div><ul><li>
Bureau Veritas Sales Training and Technical training to be provided on joining</li><li>
Detailed knowledge on the BV Sustainability Solutions</li><li>
Sales/ Marketing Training</li></ul></div><div><div><div><ul><li><p><br>
Technical knowledge</p></li></ul></div></div><ul><li>
Demonstrate an awareness of the training product range offered by the offices of the respective countries.</li><li>
Demonstrate an understanding of the generic sales process for training products in BMS</li><li>Demonstrate an awareness of BVC structure and key personnel to liaise with specific certification schemes</li><li>Demonstrate the ability to identify the significant aspects of a client&rsquo;s processes and organization in order to develop a quote.</li><li>Understand the process of Lead conversion to sales</li><li>
Demonstrate an awareness of key BVC systems and tools (for example Siebel, Sales Force, Tableau, ZIG, Flex)</li><li>BVC&rsquo;s specific conditions of certification services.</li></ul></div><div><div><div><div><ul><li><p><br>
Experience</p></li></ul></div></div></div><br>
<p></p><ul><li>
Proven work experience as Sustainability Sales in a similar industry.</li><li>
Advanced organizational skills with the ability to handle multiple assignments</li><li>
Strong communication skills</li></ul></div></div><p></p><ul><li><p><br>
Responsibilities / Authorities /Accountabilities</p></li></ul><div><p>
3.1 Primary Functions</p><br>
<ul><li>
Prospection of new clients within Dubai and northern emirates.</li><li>
Identify and develop new business opportunities related to sustainability, environmental, and social responsibility initiatives.</li><li>
Conduct market research to understand customer needs, trends, and competitive landscape in the sustainability space.</li><li>
Communicate the value proposition of sustainability offerings to potential clients and secure new business.</li><li>
Represent the company at industry events, conferences, and networking opportunities.</li><li>
Completing the Sales Loop (client visit, proposal preparation &amp; negotiation, follow up, contract issuing, after sales feedback visit).</li><li>
Creating, communicating and executing sales and marketing plans for new and existing accounts</li><li>
Generate leads and build a robust pipeline of prospects.</li></ul></div><p></p><div><div><div><div><ul><li><p><br>
Technical Expertise</p></li></ul></div></div><ul><li>
Maintaining up-to-date knowledge of sustainability product portfolio.</li></ul></div><div><div><div><ul><li><p><br>
Business Requirements</p></li></ul></div></div><ul><li>
Uploading commercial information in CRM tool (Salesforce)</li><li>
Record sales activities and report to Sales Manager</li></ul></div><div><div><div><ul><li><p><br>
Self-Management</p></li></ul></div></div><ul><li>
Participate in organisation of sectorial meetings, exhibitions, seminars planned for SCS.</li><li>
Conducting relevant and extensive market research to highlight current trends within the industry</li></ul></div><div><div><div><div><ul><li><p><br>
Customer Focus</p></li></ul></div></div></div><br>
<p></p><ul><li>
Developing and maintaining relationships with corporate accounts</li></ul></div><div><div><div><ul><li><p><br>
HSE Requirements</p></li></ul></div></div><ul><li>
Authorized to stop work if condition, situation, environment&hellip;etc. is not safe to perform the activity (immediately inform to reporting person in the department for further guidance, if this authority is used).</li><li>
Accountable to take care of own health and safety and that of people who may be affected by what can do or cannot do.</li><li>
Accountable for co-operating with others on health and safety, and not interfere with, or misuse, anything provided for health, safety or welfare.</li><li>
Perform his duties in safe environment and respond to emergency situations as required by local procedures.</li><li>
Submittal of required reports within time frame / as assigned</li><li>
Comply at all times with all applicable legal requirements, BV Dubai HSE Policies, procedures and practices.</li><li>
Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/ QHSE Manager</li><li>
Reporting all incidents / Near Miss reporting as well as taking action whenever any unsafe act or condition is observed.</li><li>
Responsible for giving feedback on HSE issues for improvement as part of participation and consultation requirement.</li><li>
Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.</li><li>
Report immediately any HSE incident and cooperate in investigation</li><li>
Use appropriate PPE in the work area and be aware of:</li><li>
the risks appropriate PPE will control or minimize</li><li>
Report immediately in case the PPE is worn off or lost.</li><li>
Communicate with their immediate manager any unsafe work practice or condition and opportunities for improvement of HSE practices.</li></ul></div><p></p><div><div><ul><li><p><br>
Performance Monitoring</p></li></ul></div></div><div><div><div><ul><li><p><br>
Continual Development</p></li></ul></div></div><p><br>
Refer to PMP</p></div><div><div><div><ul><li><p><br>
KPI&rsquo;s</p></li></ul></div></div><ul><li>
To achieve annual sales targets related to sustainability portfolio.</li><li>
Sales Pipeline, target: At least 3 times the sales target.</li><li>
Zero Customer complaints.</li><li>
To support the achievement of department DSO target.</li></ul></div><div><div><div><ul><li><p><br>
Monitored By</p></li></ul></div></div><p><br>
Sales Manger &ndash; Certification.</p></div></div></div></div><p></p>

Tele Sales Executive

<div><div><div><div><p><b>Position Details</b></p></div><div><div><div><ul><li><b><br>
Position</b></li></ul></div></div><p><b><br>
HSE Specialist</b></p></div><div><div><div><ul><li><b><br>
Department</b></li></ul></div></div><p><br>
Building &amp; Infrastructure Department</p></div><div><div><div><ul><li><b><br>
Reporting to</b></li></ul></div></div><p><br>
Operations Manager / Team Leader</p></div><div><div><div><ul><li><b><br>
Key Working Relationship</b></li></ul></div></div><p><br>
Operations Manager / Team Leader</p></div><p></p><div><div><p><b><br>
Minimum Required Qualifications</b></p></div></div><div><div><div><ul><li><b><br>
Specialty<br>
</b></li></ul></div></div><p>Occupational health and safety, environmental management, hazardous materials management, process safety, construction safety</p></div><div><div><div><ul><li><b><br>
Education</b></li></ul></div></div><p><br>
Bachelor&rsquo;s degree</p></div><div><div><div><ul><li><b><br>
Training / Awareness</b></li></ul></div></div><p><br>
International Standards and Codes, ISO 9001 Internal Audit Course QMS, ISO 45001 &amp; ISO 14001, NEBOSH, OSHA, etc.</p></div><div><div><div><ul><li><b><br>
Technical knowledge</b></li></ul></div></div><ul><li>
Knowledge of workplace hazards, such as physical, chemical, biological, and ergonomic hazards</li><li>
Understanding of risk assessment and control methods</li><li>
Familiarity with personal protective equipment (PPE) and its proper use</li><li>
Knowledge of occupational health and safety regulations and standards</li><li>
Understanding of environmental regulations and compliance requirements</li><li>
Knowledge of environmental monitoring and sampling techniques</li><li>
Familiarity with waste management and disposal methods</li><li>
Expertise in environmental impact assessments and mitigation strategies</li><li>
Knowledge of hazardous materials classification, labelling, and communication</li><li>
Understanding of safe handling, storage, and transportation of hazardous materials</li><li>
Familiarity with emergency response procedures for hazardous material incidents</li><li>
Knowledge of process hazard analysis techniques, such as HAZOP (Hazard and Operability) studies</li><li>
Understanding of process safety management systems and their implementation</li><li>
Familiarity with process safety engineering principles and controls</li><li>
Knowledge of relevant health, safety, and environmental regulations, such as OSHA, EPA, and industry-specific standards</li><li>
Understanding of compliance reporting and record-keeping requirements</li><li>
Proficiency in data collection, analysis, and interpretation</li><li>
Ability to generate comprehensive reports and present findings effectively</li><li>
Strong written and verbal communication skills to convey technical information to various stakeholders</li><li>
Ability to collaborate with cross-functional teams and facilitate training sessions</li></ul></div><div><div><div><ul><li><b><br>
Experience</b></li></ul></div></div><p><br>
Minimum 5 years experience as site HSE specialist or in similar role</p></div><p></p><div><div><p><b><br>
Responsibilities / Authorities / Accountabilities</b></p></div></div><div><div><div><ul><li><b><br>
Primary Functions</b></li></ul></div></div><div><p><br>
The primary function is to ensure the health, safety, and environmental well-being of an organization and its stakeholders.</p><ul><li>
Developing and implementing HSE policies and procedures</li><li>
Conducting risk assessment and hazard analyses</li><li>
 Providing training and education</li><li>
Monitoring and reporting on HSE performance</li><li>
Collaborating with stakeholders</li><li>
Continuous improvement and innovation</li></ul></div></div><div><div><br>
<div><div><ul><li><b>
Technical Expertise</b></li></ul></div></div></div><div><p><br>
The expected level of technical expertise includes:</p><ul><li>
Hazard identification and risk assessment</li><li>
Occupational health and safety</li><li>
Environmental management</li><li>
Process safety</li><li>
Regulatory compliance</li><li>
Data analysis and reporting</li><li>
Technica communication</li></ul></div></div><p></p><div><div><div><ul><li><b><br>
Business Requirements</b></li></ul></div></div><ul><li>
Ensuring compliance according to BV HSE policy</li><li>
Continuously improve HSE performance</li><li>
Maintaining internal and external communication
</li><li>Promotes Bureau Veritas service portfolio to clients</li><li>
Complete essential business information (invoicing, timesheets, etc.).</li></ul></div><p></p><div><div><div><ul><li><b><br>
Self Management</b></li></ul></div></div><ul><li>
Respects security guidelines of Bureau Veritas and safeguards personal security in the working environment</li><li>
Actively participates in the sharing of knowledge and information (Knowledge Management)</li><li>
Bureau Veritas Core and Business Values</li><li>
Results oriented</li><li>
Service driven
</li><li>Personal efficiency</li><li>
Impact and Influencing</li><li>
Rigorous
</li><li>Problem solving</li></ul><p><br>
</p></div><br>
<div><div>
<div><div><ul><li><b>Customer Focus</b></li></ul></div></div></div><ul><li>
Maintain regular job related contact with clients.</li><li>
Understand client needs and work to achieve successful project outcomes.</li><li>
Develop trust and open communication with the client.</li><li>
Regularly monitor customer satisfaction.</li></ul></div><p></p><div><div><div><ul><li><b><br>
HSE Requirements</b></li></ul></div></div><ul><li>
Authorized to stop work if condition, situation, environment&hellip;etc. is not safe to perform the activity (immediately inform to reporting person in the department for further guidance, if this authority is used).</li><li>
Accountable to take care of own health and safety and that of people who may be affected by what can do or cannot do.
</li><li>Accountable for co-operating with others on health and safety, and not interfere with, or misuse, anything provided for health, safety or welfare.</li><li>
Perform his duties in safe environment and respond to emergency situations as required by local procedures.</li><li>
Submittal of required reports within time frame / as assigned</li><li>
Comply at all times with all applicable legal requirements, BV Dubai HSE Policies, procedures and practices.
</li><li>Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/ QHSE Manager
</li><li>Reporting all incidents / Near Miss reporting as well as taking action whenever any unsafe act or condition is observed.</li><li>
Responsible for giving feedback on HSE issues for improvement as part of participation and consultation requirement.</li><li>
Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.</li><li>
Report immediately any HSE incident and cooperate in investigation</li><li>
Use appropriate PPE in the work area and be aware of:<ul><li>
the risks appropriate PPE will control or minimize</li><li>
Report immediately in case the PPE is worn off or lost.</li></ul></li><li>
Communicate with their immediate manager any unsafe work practice or condition and opportunities for improvement of HSE practices.</li></ul></div><p></p><div><div><p><b><br>
Performance Monitoring</b></p></div></div><p></p><div><div><div><ul><li><b><br>
Continual Development</b></li></ul></div></div><ul><li>
Complete requirements for appropriate professional trainings in specified time frames.</li><li>
Regular reading of professional journals and other technical literature.</li><li>
Attend appropriate courses/seminars</li><li>
Progress towards developing individual distinctive competence targets.</li></ul></div><p></p><div><div><div><ul><li><b><br>
KPIs</b></li></ul></div></div><ul><li>
Zero fatalities</li><li>
Maintaining target LTR/TAR/ASR/SAR rates</li><li>
Achieving target Near-Hit/Unsafe-Condition reports
</li><li>Achieving training and STBT targets</li><li>
Regular HSE audit</li><li>
Regulatory compliance</li></ul></div><p></p><div><div><div><ul><li><b><br>
Monitored By</b></li></ul></div></div><p><br>
Operations Manager / Team Leader</p></div></div></div></div><p></p>

HSE Specialist

Explore 4239+ Technical training manager in Dubai this October. Find roles across top companies and apply now to boost your career.

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