sales coordinator

receptionist

spa receptionist

call center agent

guest relations manager

telephone operator receptionist

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 As a Telephone Operator at Fairmont Doha, you'll serve as the welcoming voice of the hotel - handling both internal and external communications with warmth, professionalism, and grace. You&rsquo;ll facilitate guest service requests, ensure smooth inter-department coordination, manage emergencies, and safeguard guest satisfaction throughout their stay.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Promptly and courteously handle all incoming calls following established telephone etiquette.
 </li>
 <li>
 Log guest inquiries and requests accurately and follow up using systems like Opera PMS and Royal Service Manager
 </li>
 <li>
 Monitor and expedite guest requests, liaising with relevant departments to ensure timely delivery
 </li>
 <li>
 Serve as the central communication point in emergencies, coordinating responses per hotel safety protocols
 </li>
 <li>
 Manage wake-up calls, ensuring both accuracy and punctuality
 </li>
 <li>
 Record guest preferences, service interactions, and incidents in the appropriate systems
 </li>
 <li>
 Handle in-room dining orders and assist with coordination of guest-facing services as needed
 </li>
 <li>
 Uphold guest confidentiality and data privacy at all times
 </li>
 <li>
 Take proactive ownership of the guest experience, ensuring satisfaction through attentive communication and resolution
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Prior experience in a frontline role within luxury hotel/s and/or resort/s - Front Office, Royal Services, or Call Centres is a valuable asset
 </li>
 <li>
 Excellent written and spoken English. Additional languages are advantageous
 </li>
 <li>
 Strong computer literacy, especially with systems like Opera PMS and Royal Service Manager (or equivalent platforms)
 </li>
 <li>
 Impeccable telephone etiquette and the ability to remain calm and courteous under pressure
 </li>
 <li>
 A genuine passion for exceptional guest service and a track record of surpassing expectations
 </li>
 <li>
 Strong multitasking skills, good judgment, and composure in a high-paced environment
 </li>
 </ul>
</div>

Telephone Operator

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Receive each guest call in a professional and friendly manner
 </li>
 <li>
 Maintain effective communication with all related department to ensure smooth service delivery
 </li>
 <li>
 Handle every query in a polite and courteous manner and exceed guest expectations
 </li>
 <li>
 Ensure guests are greeted by name upon calling as per the Rotana Standard
 </li>
 <li>
 Maintain an up to date knowledge of the hotel and local services
 </li>
 <li>
 Maintain an awareness of guest profile through the Opera guest profile system
 </li>
 <li>
 Complete management&rsquo;s long distance call vouchers and record them on the traffic sheet
 </li>
 <li>
 Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
 </li>
 <li>
 Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
 </li>
 <li>
 Take messages for guests and management as per the required standard
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

IHG Hotels & Resorts

<div>
 
 Join our extraordinary world!
 
 
 
 
 Distinguished design, superlative style, warm and genuine service make this Luxury &amp; Lifestyle Collection truly unique and special.
 
 
 
 With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team in Doha.
 
 
 Just a stone&rsquo;s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.
 
 
 
 Your role will be included but not limited to:
 
 
 
 <ul>
 <li>
 Process all incoming and outgoing calls accurately and courteously
 </li>
 <li>
 Records and controls accurately wake up calls
 </li>
 <li>
 Pages guests in co-operation with concerned departments
 </li>
 <li>
 Assists guests with international calls and directory queries
 </li>
 <li>
 Calls guests by name whenever possible
 </li>
 <li>
 Pages staff member when requested
 </li>
 <li>
 Abides by principles of guest privacy
 </li>
 <li>
 Handles guests' needs or requests and reports complaints to the Supervisor
 </li>
 <li>
 Report on logbook daily
 </li>
 <li>
 Aware of local telephone listings and frequently dialed numbers
 </li>
 <li>
 Advises defects on switchboard equipment to Supervisor
 </li>
 <li>
 Attends to all guest queries and requests promptly
 </li>
 <li>
 Maintains detailed knowledge of the Hotel's fire, life and safety system
 </li>
 <li>
 Maintain Hotel Information
 </li>
 <li>
 Provide secretarial services for guests
 </li>
 <li>
 Efficient in the use of all business center equipment
 </li>
 <li>
 Handle complaints promptly and follow up thoroughly on action taken
 </li>
 <li>
 Promote in house service and facilities
 </li>
 <li>
 Update airline schedules and guides the guest whenever requested
 </li>
 <li>
 Ensure cleanliness of work area and clean your work area prior to departing
 </li>
 <li>
 Report daily activities in logbook
 
 
 </li>
 </ul>
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Able to read, write and communicate in English
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 At least 1 year of similar experience in a hotel industry
 
 
 </li>
 </ul>
 What you can expect from us:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Telephone Operator - Arabic Speaker

SPHC

<div>Join our extraordinary world! 
 
Distinguished design, superlative style, warm and genuine service make this Luxury &amp; Lifestyle Collection truly unique and special. 
 
With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team in Doha.

Just a stone&rsquo;s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.

Your role will be included but not limited to:
<ul><li>Process all incoming and outgoing calls accurately and courteously</li>
<li>Records and controls accurately wake up calls</li>
<li>Pages guests in co-operation with concerned departments</li>
<li>Assists guests with international calls and directory queries</li>
<li>Calls guests by name whenever possible</li>
<li>Pages staff member when requested</li>
<li>Abides by principles of guest privacy</li>
<li>Handles guests' needs or requests and reports complaints to the Supervisor</li>
<li>Report on logbook daily</li>
<li>Aware of local telephone listings and frequently dialed numbers</li>
<li>Advises defects on switchboard equipment to Supervisor</li>
<li>Attends to all guest queries and requests promptly</li>
<li>Maintains detailed knowledge of the Hotel's fire, life and safety system</li>
<li>Maintain Hotel Information</li>
<li>Provide secretarial services for guests</li>
<li>Efficient in the use of all business center equipment</li>
<li>Handle complaints promptly and follow up thoroughly on action taken</li>
<li>Promote in house service and facilities</li>
<li>Update airline schedules and guides the guest whenever requested</li>
<li>Ensure cleanliness of work area and clean your work area prior to departing</li>
<li>Report daily activities in logbook</li>
</ul>
Required Skills:
<ul><li>Able to read, write and communicate in English</li>
<li>Good communication skills</li>
<li>At least 1 year of similar experience in a hotel industry
</li></ul>What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Kozma & Kozma

<div>
 
 
 Purpose:
 
 
 
 The purpose of this role is to provide Outstanding Customer Service to clients, welcoming them, checking them in and dealing with any complaint or issue, answering their questions about products and services and making sure they have a great experience. Assist with salon operation, provide reservations, and sell retail and addons.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Provide Outstanding Customer Service to clients.
 </li>
 <li>
 Check in clients and welcome them.
 </li>
 <li>
 Sell Retail and Addons
 </li>
 <li>
 Provide reservations
 </li>
 <li>
 Process POS transactions
 </li>
 <li>
 Assist with salon operations such as resolving client complaints, stock management and other day to day salon activities.
 </li>
 </ul>
 
 
 
 
 
 Required Role Competencies:
 
 
 <ul>
 <li>
 Strong English Speaking and writing skills
 </li>
 <li>
 Customer service experience
 </li>
 <li>
 Sales experience
 </li>
 <li>
 Sales driven
 </li>
 <li>
 Ability to deal with client complaints
 </li>
 <li>
 Confident
 </li>
 <li>
 Fast learner, ability to understand and memorize lots of information within a timely manner
 </li>
 <li>
 Ability to work under pressure or occasional stressful circumstances
 </li>
 </ul>
 
 
 
 
 
 Pay Package:
 
 
 <ul>
 <li>
 Salary: Competitive Salary
 </li>
 <li>
 FREE Transportation
 </li>
 <li>
 + Booking commission
 </li>
 <li>
 + Retail commission
 </li>
 <li>
 Generous annual leave
 </li>
 <li>
 Free medical provided
 </li>
 <li>
 Free Salon Services
 </li>
 </ul>
 
 
 
 
 
 About the Company:
 
 
 
 Kozma &amp; Kozma, and Kozma Curl are international salons with branches around Qatar, Dubai and Oman.
 
 
 Kozma Curl brand in addition to owning salons it has its own Curly Products and Ecommerce site.
 
 
 We are rapidly growing around the region. It&rsquo;s a fun and great place to work.
 
 
 Website: www.kozmaandkozma.com / www.kozmacurl.com
 
 
 
 
</div>

Call Center / Front Desk Receptionist (For Ladies Salon)

TRADEX FRANCE MOTORS

<div>
 
 
 Role Description
 
 
 
 The Receptionist will handle day-to-day tasks including answering phone calls, managing front desk operations, performing clerical duties, and providing excellent customer service. Responsibilities also include maintaining communication with clients and ensuring a welcoming environment for all visitors.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Phone Etiquette and Receptionist Duties skills
 </li>
 <li>
 Proficiency in Clerical Skills and basic administrative tasks
 </li>
 <li>
 Excellent Communication and Customer Service skills
 </li>
 <li>
 Ability to work independently and manage time efficiently
 </li>
 <li>
 Previous experience in a receptionist or front desk role is preferred
 </li>
 <li>
 High school diploma or equivalent education
 </li>
 </ul>
</div>

Receptionist

Inspire Management Training Center

We are seeking a professional and friendly female receptionist to manage front desk operations for a well-established organization. The role serves as the first point of contact for visitors and clients, ensuring excellent customer service and efficient administrative support.Key Responsibilities:<ul><li>Greet and assist visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage appointment schedules and maintain calendars.</li><li>Handle incoming and outgoing correspondence efficiently.</li><li>Maintain a tidy, organized, and presentable reception area.</li><li>Assist with general administrative tasks as needed.</li></ul>Requirements &amp; Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Presentable and well-groomed appearance.</li><li>Proficiency in MS Office applications.</li><li>Prior experience in a receptionist or front desk role is preferred.</li></ul>Benefits:<ul><li>Competitive salary package</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR3,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Receptionist : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Receptionist (Female)

Explore 156+ Telephone operator receptionist in Doha this October. Find roles across top companies and apply now to boost your career.

156 telephone operator receptionist jobs IN Doha

Telephone Operator

Telephone Operator

Telephone Operator - Arabic Speaker

Telephone Operator - Arabic Speaker

Call Center / Front Desk Receptionist (For Ladies Salon)

Receptionist

Receptionist (Female)