receptionist

call center agent

telephone operator

call center supervisor

front office receptionist

telephone operator receptionist

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Receive each guest call in a professional and friendly manner
 </li>
 <li>
 Maintain effective communication with all related department to ensure smooth service delivery
 </li>
 <li>
 Handle every query in a polite and courteous manner and exceed guest expectations
 </li>
 <li>
 Ensure guests are greeted by name upon calling as per the Rotana Standard
 </li>
 <li>
 Maintain an up to date knowledge of the hotel and local services
 </li>
 <li>
 Maintain an awareness of guest profile through the Opera guest profile system
 </li>
 <li>
 Complete management&rsquo;s long distance call vouchers and record them on the traffic sheet
 </li>
 <li>
 Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
 </li>
 <li>
 Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
 </li>
 <li>
 Take messages for guests and management as per the required standard
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Telephone Operator

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description<ul><li> 
Provides courteous service to customers by operating the switchboard according to</li></ul>
 standards.<ul><li>Communicates clearly and courteously.</li><li>Demonstrates fluency in the use of equipment.</li><li>Transfers incoming calls promptly to the appropriate extension.</li><li>Assists customers make long distance calls by instructing them on the appropriate</li></ul>
 procedures and/or placing calls for them.<ul><li>Responds to customer questions regarding the hotel, in-house facilities and local events.</li><li>Provides courteous, prompt and accurate inter-hotel communications to staff and</li></ul>
 customers.<ul><li>Takes and delivers accurate and complete messages.</li><li>Ensures customer is awakened as requested by accepting, recording and executing</li></ul>
 wake-up calls.<ul><li>Communicates with authorised employees by using paging system and/or radio.</li><li>Follows established hotel security and safety policies as required.</li><li>Identifies and forwards incoming faxes, customer mail, packages and messages</li></ul>
 promptly.<ul><li>Prepares lists and reports as requested.</li><li>Checks the daily arrival list.</li><li>Practices &lsquo;Yes I Can&rsquo; attitude.</li></ul> 
Qualifications<ul><li> 
At least 2-3 years of experience in a telephone operator In a 3 to 5 star Hotel.</li><li>
Excellent communication skills&mdash;clear, courteous, and professional on the phone.</li><li>
Strong ability to manage multiple calls and prioritize effectively.</li><li>
Age range: 25 to 35 years old.</li><li>
Skilled in resolving customer inquiries and complaints promptly and courteously.</li><li>
Familiar with telephone systems, call routing, and basic office software.</li><li>
Capable of working well under pressure in a fast-paced environment.</li><li>
Demonstrates a proactive and positive &ldquo;Yes I Can&rdquo; attitude to problem-solving and customer service.</li></ul> 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 *Provides courteous service to customers by operating the switchboard according to
 
 
 
 
 standards.
 
 
 
 
 *Communicates clearly and courteously.
 
 
 
 
 *Demonstrates fluency in the use of equipment.
 
 
 
 
 *Transfers incoming calls promptly to the appropriate extension.
 
 
 
 
 *Assists customers make long distance calls by instructing them on the appropriate
 
 
 
 
 procedures and/or placing calls for them.
 
 
 
 
 *Responds to customer questions regarding the hotel, in-house facilities and local events.
 
 
 
 
 *Provides courteous, prompt and accurate inter-hotel communications to staff and
 
 
 
 
 customers.
 
 
 
 
 *Takes and delivers accurate and complete messages.
 
 
 
 
 *Ensures customer is awakened as requested by accepting, recording and executing
 
 
 
 
 wake-up calls.
 
 
 
 
 *Communicates with authorised employees by using paging system and/or radio.
 
 
 
 
 *Follows established hotel security and safety policies as required.
 
 
 
 
 *Identifies and forwards incoming faxes, customer mail, packages and messages
 
 
 
 
 promptly.
 
 
 
 
 *Prepares lists and reports as requested.
 
 
 
 
 *Checks the daily arrival list.
 
 
 
 
 *Practices &lsquo;Yes I Can&rsquo; attitude.
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 At least 2-3 years of experience in a telephone operator In a 3 to 5 star Hotel.
 
 
 
 </li>
 <li>
 
 Excellent communication skills&mdash;clear, courteous, and professional on the phone.
 
 
 
 </li>
 <li>
 
 Strong ability to manage multiple calls and prioritize effectively.
 
 
 
 </li>
 <li>
 
 Age range: 25 to 35 years old.
 
 
 
 </li>
 <li>
 
 Skilled in resolving customer inquiries and complaints promptly and courteously.
 
 
 
 </li>
 <li>
 
 Familiar with telephone systems, call routing, and basic office software.
 
 
 
 </li>
 <li>
 
 Capable of working well under pressure in a fast-paced environment.
 
 
 
 </li>
 <li>
 
 Demonstrates a proactive and positive &ldquo;Yes I Can&rdquo; attitude to problem-solving and customer service.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

PREMIER INFOTECH

TELEMARKETING EXECUTIVE FEMALEJob Role: introduce the company to new customers and generate maximum leads.Responsibilities include identifying prospects, operating telephone equipment, giving product information and price quotations, completing orders, answering to prospects' inquiries, and updating customer databases.Responsibilities. &middot; Answering incoming calls from prospective customers. &middot; Cold calling people using a given client database to introduce existing services, introduce new services, sell products. Creating achievable sales goals that grow progressively larger over time. Updating customers' details on our database, and then sharing this information with staff. &middot; Using scripts to provide information about product&rsquo;s features, prices etc. and present their benefitsSend Weekly reports to sales managerJob Types: Full-time, PermanentSalary: QAR 3,000.00 - QAR 4,000.00Kindly read the full job description and salary details clearly.Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>Briefly explain your experience as a telemarketing executive ?</li><li>If we select you then how soon you can join?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Telemarketing: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

TELE MARKETING EXECUTIVE CUM RECEPTIONIST - FEMALE

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 2 November 2025
 
 
 
 Department:
 
 Rooms Division, Front Office &amp; Guest Services
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 Compensation:
 
 ر.ق0 / month
 
 
 
 
 Description
 
 
 
 The incumbent in this position is responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Kempinski and LQA standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards.
 </li>
 <li>
 Write down messages accurately for our guests and deliver messages in a timely manner.
 </li>
 <li>
 Handle guests' requests for DND (Do Not Disturb) and confidential status.
 </li>
 <li>
 Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests.
 </li>
 <li>
 Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
 </li>
 <li>
 In case of emergency, handles all communications for the hotel whilst serving as the communication center.
 </li>
 <li>
 Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial). Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests.
 </li>
 <li>
 Monitor TV channels in addition to outlets' and public area's music to ensure smooth and proper functioning.
 </li>
 <li>
 In case of emergency, handle all communications for the hotel whilst serving as the communication center.
 </li>
 <li>
 Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge.
 </li>
 <li>
 Maintain the neatness of their working area at all times.
 
 
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 </li>
 </ul>
</div>

SWISS CONSULTANT DENTAL CLINIC

Swiss Consultant Medical Center - A Leading Clinic in Doha looking for Female Medical Receptionist CandidatesFluency in Arabic &amp; English Language is a must.All resumes should contain a photo of the candidate.Basic Knowledge in Insurace pre aprooval will be an added advantageSkills RequiredLooking for a hardworking, trustworthy, and organized person, with a strong ability to multi-task. A can&#8208;do attitude is a must, along with the ability to learn quickly, and adapt to a demanding and changing work environment.Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality FocusProfile&middot; Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.&middot; Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.&middot; Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.&middot; Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.&middot; Ensures availability of treatment information by filing and retrieving patient records.&middot; Maintains patient accounts by obtaining, recording, and updating personal and financial information.&middot; Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.&middot; Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.&middot; Helps patients in distress by responding to emergencies.&middot; Protects patients' rights by maintaining the confidentiality of personal and financial information.&middot; Maintains operations by following policies and procedures; reporting needed changes.&middot; Contributes to team the effort by accomplishing related results as needed.Job Types: Full-time, PermanentVisa &amp; NOC : Should be Transfered under Company sponsershipSalary: QAR 5,500.00 - QAR6,000.00 per monthLanguage:<ul><li>English</li><li>Arabic</li></ul>Expected Start Date: As soon as PossibleJob Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: QAR5,500.00 - QAR6,000.00 per monthLanguage:<ul><li>English And Arabic (Required)</li></ul>

Female Arabic Receptionist (Medical Reception)

AlSULTAN SPA CENTER - The Pearl

RECEPTIONIST<ul><li>Provide guidance to clients on the procedures at the spa</li><li>Answer telephone calls and provide accurate information to clients</li><li>Keep the reception area clean and conducive for clients as they wait for their turn to be attended too</li><li>Introduce new beauty products to clients and educate them on their uses and benefits</li><li>Keep clients updated on currently available promotions and discounts in services offered in the Spa</li><li>Process payments from clients for services ordered from the spa</li><li>Keep register of long and existing clients for them to enjoy benefits given to loyal customers</li><li>Give appointments to clients on specific days</li><li>Open and close the spa at the appropriate time</li><li>Ensure that the front desk is clean and organized for free movement</li><li>Assist in getting client feedback on level of services delivered in order to improve on service delivery</li><li>Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments</li><li>Assist in developing promotional events, which focus on increasing the clientele of the spa</li><li>Manage the visitor register to keep record of people who visit the spa on a daily basis</li><li>Receive customer complaints and feedback and direct them to appropriate offices for resolution.</li></ul>MARKETING <ul><li>Develop and execute comprehensive marketing plans to boost spa visibility and sales.</li><li>Conduct market research to identify trends, customer preferences, and competitive landscape.</li><li>Create engaging content for various marketing channels, including social media, email, and the spa website.</li><li>Collaborate with the spa management team to design and promote special packages and events.</li><li>Monitor and analyze marketing campaign performance and adjust strategies accordingly.</li><li>Manage the spa's online presence, including social media accounts and review platforms.</li><li>Coordinate with external vendors for advertising and promotional materials.</li><li>Oversee the marketing budget and ensure effective allocation of resources.</li></ul>Job Type: Full-timePay: From QAR2,700.00 per monthApplication Question(s):<ul><li>Expected Salary?</li><li>When are you available to join?</li></ul>Experience:<ul><li>2year: 1 year (Required)</li><li>3years: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

FEMALE Receptionist

Explore 112+ Telephone operator receptionist in Doha this October. Find roles across top companies and apply now to boost your career.

112 telephone operator receptionist jobs IN Doha

Telephone Operator

Telephone Operator

Telephone Operator

TELE MARKETING EXECUTIVE CUM RECEPTIONIST - FEMALE

Telephone Operator

Female Arabic Receptionist (Medical Reception)

FEMALE Receptionist