real estate agent

sales manager

real estate sales agent

sales coordinator

receptionist

ticketing agent

Pluto Travels and Holidays

Excellent communication in English (oral &amp; written)Customer OrientedMinimum Bachelor&rsquo;s degree is required.Must have experience of GDS (Amadeus,Galileo,Sabre)Local candidates preferredFamiliarity with ticketing, fare calculation, issuance, and schedule changes.Proficiency in manual commands on GDS.Graduates with travel experience are encouraged to apply.Location: DubaiIndustry: Travel Department: OperationsEmployment Type: Full Time, PermanentPreferred Candidate Profile:Must have travel industry experience with GDS knowledge.Comfortable with ticketing and related processes.Job Type: Full-timePay: From AED3,000.00 per month

Reservation & Ticketing Executive

Hilton

<div>Reservations Agent at Waldorf Astoria Dubai International Financial Centre
A Reservations Agent at Waldorf Astoria Dubai International Financial Centre will serve as the main contact for room reservations and for incoming phone calls at the hotel.
What will I be doing?
As a Reservations Agent at Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering guest Forbes standards service, options and other solutions to meet Guest's needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
<ul><li>Answer internal and external phone calls and ensure positive outcome for all guest queries and room reservation requests in a timely and efficient manner.</li><li>
Complete room reservations while using the OnQ property management system.</li><li>
Accept and deliver messages promptly and correctly for both Guests and management.</li><li>
Ensure wake-up calls are scheduled and taken place at the correct time.</li><li>
Respond positively to sales inquiries to develop future sales leads.</li><li>
Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.</li><li>
Demonstrate knowledge of the hotel facilities and on-going promotions and use up-selling techniques to promote these offerings when appropriate.</li><li>
Handle emergency calls immediately and relay comprehensive and accurate information.</li><li>
Provide prompt and efficient service while maintaining the hotels brand standards.</li></ul>
What are we looking for?
A Reservations Agent serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should posses the following skills and characteristics:<ul><li>
Previous experience working as a Reservations Agent in a Luxury Hotel.</li><li>
A passion for delivering great customer service.</li><li>
A highly professional telephone manner and excellent communication skills.</li><li>
Outstanding administration and organizational skills.</li><li>
Very good computer proficiency.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities:<ul><li>
Arabic speaking skills.</li><li>
OnQ experience.</li><li>
Forbes 5 stars standards knowledge
What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</li></ul></div>

Reservations Agent at Waldorf Astoria Dubai International Financial Centre

Al Tayer Travel

<div>
 
 
 Job Purpose
 
 ;
 
 
 To provide customers with desired information on travel options, assist them in choosing the right route/ airline suiting their budgets and process their tickets in order to sustain continued customer patronage and reach sales targets.
 
 
 
 
 
 
 Essential Roles and Responsibilities:
 
 
 <ul>
 <li>
 Provide customers with desired information on various travel options available, assist them to choose the most suitable route/ airline according to their budget/ needs, and process their tickets in time to enable them to make well informed decisions on their travel &amp; embark on the journey.
 </li>
 <li>
 Make proposals to clients to limit the cost of travel or offer services to reduce the add-on costs like airport pick-ups, hotel accommodation etc.
 </li>
 <li>
 Comply with all administrative policies and procedures relating to ticketing and collection of cash/ cheques from customers, in order to avoid discrepancies and disputes at a later date and to maintain transparency in all transactions dealing with money.
 </li>
 <li>
 Maintain an up-to-date database on all regular customers pertaining to their bookings, frequent traveler numbers, meal / seat preferences etc., to offer them personalized service and sustain their continued patronage.
 </li>
 <li>
 Receive and process customer feedback, after completion of travel, to gauge their views/ opinions on the level &amp; quality of service offered by ATTA and scope for improvement, if any.
 </li>
 <li>
 Follow-up with defaulting customers to collect overdue payments to enable the company to settle its&rsquo; accounts and achieve its&rsquo; business objectives.
 </li>
 <li>
 Update ones&rsquo; product knowledge, general information on latest developments, rules/ regulations pertaining to travel industry to be enabled to offer the precise kind of advice that suits the customers&rsquo; needs and ensures their satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Skills and Experience
 
 :
 
 <ul>
 <li>
 3-5 years experience in the travel industry
 </li>
 <li>
 Intermediate / &ldquo;A&rsquo; Levels
 </li>
 <li>
 Amadeus GDS knowledge is required
 </li>
 <li>
 Additional qualifications in IATA certification would be an advantage
 </li>
 </ul>
</div>

Travel Consultant

Dicetek LLC

<div>
 
 Academic/Professional Qualifications And Work Experience
 
 
 
  Able to use GDS systems (example - Sabre) and issue flight tickets on all airlines
 
 
  Knowledge to use online hotel bookings system (example &ndash; GTA/HOTELBEDS)
 
 
  Minimum of at least high school certificate officially endorsed by the Embassy of the country of origin and must be supported by Dubai Ministry of Foreign Affairs
 
 
 office
 
 
  Sabre basic &amp; ticketing course certificates
 
 
  Must be able to converse in English and another foreign language of origin
 
 
  Able to use computer windows version e-mail for correspondence with clients and suppliers
 
 
  Highly motivated and enthusiastic with creativity selling skills
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 To handle all walk in clients for holiday packages enquiries.
 </li>
 <li>
 To achieve monthly &amp; yearly budget assigned with immediate reporting supervisor.
 </li>
 <li>
 To answer telephone calls enquiries for holiday packages.
 </li>
 <li>
 Submission of weekly sales report to immediate reporting Supervisor &amp; Business Development Manager.
 </li>
 <li>
 To work in trade expos/exhibitions/brochure launches or any other promotional events taking place outside from office premises on weekends or any public holidays, as and when requested by the management.
 </li>
 <li>
 To submit a full report of any official trip sent by the company upon resuming duty at the office.
 </li>
 <li>
 To prepare destination packages related to any familiarization/educational trip attended and sent on behalf of the company upon returning from the trip for promotions.
 </li>
 <li>
 To promote airlines offering special IT &amp; Corporate fares for all packages to maximize profits for any package booking.
 </li>
 <li>
 To handles flight tickets booking for any future holidays corporate or government accounts.
 </li>
 <li>
 To comply with company directive of using any forms related to ISO due to standardization of daily working environment.
 </li>
 <li>
 To report all sales transactions to accounts as and when full collections are made for any packages sold or tickets issued.
 </li>
 <li>
 To assist on any Arabic clients enquiring for their packages via our B2C website.
 </li>
 <li>
 To use only company approved and appointed list of suppliers for ground bookings outside from online system.
 </li>
 </ul>
</div>

JUNIOR HOLIDAYS CONSULTANT

DICETEK LLC

<div>ACADEMIC/PROFESSIONAL QUALIFICATIONS AND WORK EXPERIENCE:
&#61623; Able to use GDS systems (example - Sabre) and issue flight tickets on all airlines
&#61623; Knowledge to use online hotel bookings system (example &ndash; GTA/HOTELBEDS)
&#61623; Minimum of at least high school certificate officially endorsed by the Embassy of the country of origin and must be supported by Dubai Ministry of Foreign Affairs
office
&#61623; Sabre basic &amp; ticketing course certificates
&#61623; Must be able to converse in English and another foreign language of origin
&#61623; Able to use computer windows version e-mail for correspondence with clients and suppliers
&#61623; Highly motivated and enthusiastic with creativity selling skills 
 
JOB DESCRIPTION
1) To handle all walk in clients for holiday packages enquiries.
2) To achieve monthly &amp; yearly budget assigned with immediate reporting supervisor.
3) To answer telephone calls enquiries for holiday packages.
4) Submission of weekly sales report to immediate reporting Supervisor &amp; Business Development Manager.
5) To work in trade expos/exhibitions/brochure launches or any other promotional events taking place outside from office premises on weekends or any public holidays, as and when requested by the management.
6) To submit a full report of any official trip sent by the company upon resuming duty at the office.
7) To prepare destination packages related to any familiarization/educational trip attended and sent on behalf of the company upon returning from the trip for promotions.
8) To promote airlines offering special IT &amp; Corporate fares for all packages to maximize profits for any package booking.
9) To handles flight tickets booking for any future holidays corporate or government accounts.
10) To comply with company directive of using any forms related to ISO due to standardization of daily working environment.
11) To report all sales transactions to accounts as and when full collections are made for any packages sold or tickets issued.
12) To assist on any Arabic clients enquiring for their packages via our B2C website.
13) To use only company approved and appointed list of suppliers for ground bookings outside from online system.</div>

Holiday Inn

<div>RESERVATIONS AGENT

ABOUT US

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we&rsquo;ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we&rsquo;d love to give you a warm welcome to the Holiday Inn&reg; family.

The Holiday Inn &amp; Staybridge Suites Dubai Business Bay, a newly opened cluster of hotels, is looking for an experienced Reservations Agent to join their extraordinary team! 
 
Conveniently located in the heart of Dubai&rsquo;s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai Mall, renowned Jumeirah Beach, and with convenient access to all of Dubai&rsquo;s world-leading tourist attractions. The Holiday Inn &amp; Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&amp;B offerings &amp; meeting and events facilities.

YOUR DAY TO DAY
<ul>
<li>Booking Reservations: Reservations Agents are responsible for assisting guests with making reservations for rooms, dining, and other hotel services. They may take reservations over the phone, via email, or through online booking systems.</li>
<li>Providing Information: They should be knowledgeable about the hotel's amenities, room types, rates, and special promotions. Agents should be able to provide guests with detailed information to help them make informed decisions.</li>
<li>Customer Service: Reservations Agents are often the first point of contact for guests, so they must provide excellent customer service. They should be friendly, professional, and patient when dealing with guest inquiries and requests.</li>
<li>Problem Solving: Sometimes guests may encounter issues with their reservations, such as date changes, cancellations, or special requests. Reservations Agents should be skilled in problem-solving to address these issues effectively.</li>
<li>Upselling: Agents may have targets for upselling additional services or room upgrades to increase revenue. They should be able to identify opportunities to offer extra amenities or room categories to guests.
</li><li>Data Entry: Accurate data entry is crucial for recording reservation details, guest information, and payment details. Agents must ensure that all information is entered correctly into the hotel's reservation system.</li>
<li>Payment Processing: Reservations Agents may process payments for reservations, including taking credit card information and securing deposits.</li>
<li>Handling Inquiries: They should be prepared to answer a wide range of inquiries, including questions about hotel policies, local attractions, transportation options, and more.</li>
<li>Communication: Reservations Agents often need to communicate with other departments within the hotel, such as housekeeping and front desk, to ensure that guest requests are met.</li>
<li>Record-Keeping: Maintaining accurate records of reservations, cancellations, and changes is essential for tracking occupancy and revenue.</li>
</ul>
WHAT WE NEED FROM YOU

It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus, and a passion to deliver great results directly and via the whole team!
<ul>
<li>Minimum 2 years call-centre or hotel operations experience,</li>
<li>Advanced in writing and speaking English
</li><li>Ability to work both independently and within a team environment.</li>
<li>Knowledge of Opera is desirable.</li>
<li>Knowledge of the Arabic language is desired.</li>
</ul>
WHAT WE OFFER

We'll reward all your hard work with a competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests, as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservations Agent - Holiday Inn & Staybridge Suites Dubai Business Bay

Address Hotels + Resorts

<div>
 
 
 &ldquo;Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.&rdquo; &ndash; Mohamed Alabbar
 
 
 
 
 
 
 ABOUT THE COMPANY
 
 
 
 
 
 Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
 
 
 
 
 
 Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
 
 
 Recognised for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline &lsquo;Where Life Happens&rsquo;, Address offers its guests opportunities to celebrate life and its most cherished moments. It&rsquo;s the ultimate Address.
 
 
 
 
 
 ABOUT THE FUNCTION
 
 
 
 
 
 Department: Reservations
 
 
 Role: Reservations Agent
 
 
 
 
 
 PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
 
 
 
 
 
 &bull; Minimum 2 years of experience in hotel reservations or related roles
 
 
 &bull; Good knowledge of reservation systems and hotel operations
 
 
 &bull; Strong organizational and administrative skills
 
 
 &bull; Accuracy and attention to detail in handling bookings and guest information
 
 
 &bull; Ability to prepare and maintain reservation records and reports
 
 
 &bull; Strong communication and coordination skills with internal departments
 
 
 &bull; Proficiency in basic computer applications (MS Office, email systems)
 
 
 &bull; Ability to prioritize tasks and manage time effectively
 
 
 &bull; Problem-solving skills with a proactive approach
 
 
 
 
 
 COMPETENCIES
 
 <ul>
 <li>
 Put Customer First
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Learning
 </li>
 <li>
 Resilience
 </li>
 <li>
 Adaptability
 </li>
 </ul>
 
 
 
 
 WHAT WE BELIEVE IN
 
 
 
 
 
 At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
 
 
 
 
 
 
 Customer Focus
 
 
 
 Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
 
 
 
 
 
 
 Ownership Mindset
 
 
 
 No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
 
 
 
 
 
 
 Fast Paced
 
 
 
 Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
 
 
 
 
 
 
 Talent and Tenacity
 
 
 
 Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
 
 
 
 
 
 
 Adaptability
 
 
 
 We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
 
</div>

Role in Reservations | Reservations Agent

Explore 246+ Ticketing agent in Dubai this October. Find roles across top companies and apply now to boost your career.

246 ticketing agent jobs IN Dubai

Reservation & Ticketing Executive

Reservations Agent at Waldorf Astoria Dubai International Financial Centre

Travel Consultant

JUNIOR HOLIDAYS CONSULTANT

JUNIOR HOLIDAYS CONSULTANT

Reservations Agent - Holiday Inn & Staybridge Suites Dubai Business Bay

Role in Reservations | Reservations Agent