receptionist

cashier

guest service agent

front desk agent

call center agent

ticketing agent

Park Regis Kris Kin Hotel

<p><b>Job Location</b></p>
 
 <div>
 <p> <b><span>Dubai, <br> United Arab Emirates</span> </b></p>
 </div>
 
 <div>
 <div>
 <p><b>Experience</b></p>
 </div>
 <div>
 <p> <b><span>2 to 5 years</span> </b></p>
 </div>
 </div>
 <div>
 <div>
 <p><b>Qualification Level</b></p>
 </div>
 <div>
 <p> <span><b>Graduate</b></span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Job Function</p>
 </div>
 <div>
 <p> <span>Ticketing / Travel / Tourism<br> </span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Skillset</p>
 </div>
 <div>
 <p> <span>reservation software and systems</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Preferred Jobseekers</p>
 </div>
 <div>
 <p>Jobseekers from any country; Locally available candidates only apply for this job</p> 
 <div>
</div>
 <div>
<span>Reservation Agent (Opera System)<br> <br><b>Job Location : Dubai, UAE<br> <br>Requirements:</b><br> <br>  Must be in UAE for interview (and food trial)<br>  Growth-oriented candidates preferred<br> <br> </span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Reservation Agent

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>With over 40 years of global trading experience, SkyCargo connects people and business to a world of incredible opportunities
</p><p>Within this role you will be based in a Contact Center environment providing the highest level of service in order to sell Emirates products such as air tickets, cargo products and solutions with an aim to improve the customer experience and increase company revenue.<br>
</p><p></p><br>
Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products.<br>
<ul><li>
<br>
<br>
</li>Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa &amp; health requirements and other details such as check-in place and time.<br>
<li>
<br>
<br>
</li>Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares.<br>
<li>
<br>
<br>
</li>Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline.<br>
<li>
<br>
<br>
</li>Ensure that all necessary ticket related documentation is filed; time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only).<br>
<li>
</li></ul><p></p><br>
Support the Customer Sales &amp; Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relation ship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. Reservations and Ticketing Offices only.<br>
<ul><li>
</li></ul><p></p><br>
Respond to queries from customers and agents in relation to the import and export of Cargo, from the point of quotation through to reservation. Provide system support to customers to enable them to self-service their requirements on our website.<br>
<ul><li>
</li></ul><p></p><br>
<ul><li>Follow up on quotes given to customers and agents to consistently look at opportunities to increase the tonnage and maximize revenue. Keep customers and/or agents notified on the status of their shipment.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><ul><li>10 years schooling or equivalent.
</li><li>Excellent interpersonal, telephone and customer service skills.
</li><li>Ability to work in a busy sales team environment.
</li><li>PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
</li><li>Knowledge of contact center and airline industry procedures and methodology.
</li><li>Standard Fares and ticketing courses, Skywards and MARS reservations systems
</li><li>Can read, write, speak in Arabic is an advantage
</li></ul><p>Join our team of over 100,000 people and follow your passions into one of over 50 brands in the Emirates Group. We&rsquo;re led by our world-famous airline, Emirates, and our global air services provider, dnata. All our leading brands - in travel, tourism, leisure, aviation, sport and retail - reflect our passion for innovation. We strive for exceptionally high standards in all the products and services we offer and we&rsquo;ve built an admired global reputation because of it. Work with us to build exciting brands and progress your career in the Emirates Group.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
</p><div>Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com</div></div>

SkyCargo

<b>Job Purpose </b><p>With over 40 years of global trading experience, SkyCargo connects people and business to a world of incredible opportunities </p> <p>Within this role you will be based in a Contact Center environment providing the highest level of service in order to sell Emirates products such as air tickets, cargo products and solutions with an aim to improve the customer experience and increase company revenue.</p> <p> <br> </p> <ul> <li>Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products.<br> <br> </li> <li>Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa &amp; health requirements and other details such as check-in place and time.<br> <br> </li> <li>Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares.<br> <br> </li> <li>Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline.<br> <br> </li> <li>Ensure that all necessary ticket related documentation is filed; time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only).</li> </ul> <p> <br> </p> <ul> <li>Support the Customer Sales &amp; Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relation ship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. Reservations and Ticketing Offices only.</li> </ul> <p> <br> </p> <ul> <li>Respond to queries from customers and agents in relation to the import and export of Cargo, from the point of quotation through to reservation. Provide system support to customers to enable them to self-service their requirements on our website.</li> </ul> <p> <br> </p> <ul> <li>Follow up on quotes given to customers and agents to consistently look at opportunities to increase the tonnage and maximize revenue. Keep customers and/or agents notified on the status of their shipment.</li> </ul> Qualification <ul> <li>10 years schooling or equivalent.</li> <li>Excellent interpersonal, telephone and customer service skills.</li> <li>Ability to work in a busy sales team environment.</li> <li>PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.</li> <li>Knowledge of contact center and airline industry procedures and methodology.</li> <li>Standard Fares and ticketing courses, Skywards and MARS reservations systems</li> <li>Can read, write, speak in Arabic is an advantage </li> </ul> <p>Join our team of over 100,000 people and follow your passions into one of over 50 brands in the Emirates Group. We re led by our world-famous airline, Emirates, and our global air services provider, dnata. All our leading brands - in travel, tourism, leisure, aviation, sport and retail - reflect our passion for innovation. We strive for exceptionally high standards in all the products and services we offer and we ve built an admired global reputation because of it. Work with us to build exciting brands and progress your career in the Emirates Group.</p> Salary &amp; benefits <p>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.</p> <p>Find out what it s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website  emiratesgroupcareers.com </p>

Customer Sales & Service Agent

Al Rais Travel

<p>This is a full-time on-site role for a Ticketing Supervisor-Airlines at Al Rais Travel &amp; Shipping Agencies LLC located in Dubai, United Arab Emirates. The Ticketing Supervisor-Airlines will be responsible for overseeing day-to-day ticketing operations, managing reservations, coordinating sales activities, and planning events related to airline travel.</p><br>
<p><strong>Qualifications</strong></p>
<ul>
 <li>Communication and Customer Service skills</li>
 <li>Sales and Reservations experience</li>
 <li>Event Planning skills</li>
 <li>Excellent organizational and time management skills</li>
 <li>Knowledge of airline ticketing systems</li>
 <li>Strong attention to detail and problem-solving abilities</li>
 <li>Previous experience in a supervisory role in Airlines</li>
</ul><br><br>

Ticketing Supervisor

Platinumlist

<div>
 <strong>
  About Us:
 </strong>
 Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.
 <br/>
 <br/>
 <strong>
  Our Expertise:
 </strong>
 We specialize in a diverse range of ticketing solutions, catering to various sectors including
 <br/>
 <br/>
 <ul>
  <li>
   Large and Small Entertainment Events
  </li>
  <li>
   Comprehensive Business Events, including Visitor Registration Services and Badging
  </li>
  <li>
   Diverse Sports Event Ticketing
  </li>
  <li>
   Tourism Attraction Ticketing
  </li>
  <li>
   Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas
  </li>
  <li>
   Innovative Marketing Solutions for Event Promotion
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Role:
 </strong>
 The Ticketing - Permit System Coordinator role is vital within the Platinumlist organization in the United Arab Emirates. The primary task is to establish the permit department from scratch, which involves coordinating resources and developing systems and procedures to ensure department functionality and efficiency.
 <br/>
 <br/>
 The role also requires assembling and submitting applications for government permits and e-ticketing. This task is crucial as it ensures compliance with legal requirements and alignment with relevant regulations.
 <br/>
 <br/>
 Additionally, the coordinator is expected to support the Ticketing Managers team and Event organizer. This support includes maintaining and updating events to ensure current and accurate information, which is essential for successful event delivery.
 <br/>
 <br/>
 The coordinator's responsibilities extend beyond event delivery. Post-event duties include evaluating event success, collecting feedback, and implementing enhancements for future events. In conclusion, the Ticketing - Permit System
 <br/>
 <br/>
 Coordinator role is diverse, demanding a variety of skills and commitment to Platinumlist's success.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Achieve goals set by the Operations Manager
  </li>
  <li>
   Assist the team and Event Organizers &amp; Platinumlist in creating and applying for event permits and codes
  </li>
  <li>
   Discuss client requirements for permit and code applications
  </li>
  <li>
   Be responsible for coordinating all aspects of the permit application for assigned events
  </li>
  <li>
   Upload permit and code documents online and keep the team and client updated on progress regularly. (Full system training will be provided)
  </li>
  <li>
   Create seating plans with numbers, category splits, and capacities
  </li>
  <li>
   Provide the organizers and team with a timeline for the application submission
  </li>
  <li>
   Offer assistance to organizers and teams outside of regular working hours
  </li>
  <li>
   Respond promptly to the organizers and team members
  </li>
  <li>
   Provide SLAs to team members and organizers
  </li>
  <li>
   Demonstrate good management skills and maintain virtual availability for the team and organizer, potentially including weekends
  </li>
  <li>
   Maintain constant contact with government entities to avoid any penalties
  </li>
  <li>
   Handle all event permit setup requirements requested by the team and the organizer
  </li>
  <li>
   Enhance the organizer onboarding experience by setting clear instructions
  </li>
  <li>
   Regularly check event status or updates for government changes to keep the organizer and team informed
  </li>
  <li>
   Address and resolve requests and complaints from different organizers and team members
  </li>
  <li>
   Create a plan/tracker to provide weekly progress updates to the Operations Manager
  </li>
  <li>
   Collaborate with teammates, including sales and support, to expand permit deliverables
  </li>
  <li>
   Research, prospect, and establish leads for relationships through industry networking
  </li>
  <li>
   Oversee all inquiries, including telephone, online, and direct sales, efficiently
  </li>
  <li>
   Support the organization's efforts to create a great organizer experience in line with the CEO's vision for Platinumlist
  </li>
  <li>
   Ensure compliance with all relevant regulations and legal requirements in the permit application process
  </li>
  <li>
   Maintain strong communication with various government agencies to facilitate permit acquisition
  </li>
  <li>
   Contribute to team meetings and training sessions to share knowledge and best practices
  </li>
  <li>
   Solve problems quickly as they arise
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of experience in ticketing, e-commerce, travel or related industries
  </li>
  <li>
   Ability to work in a high stress environment
  </li>
  <li>
   Ability to learn software functionality quickly
  </li>
  <li>
   Problem-Solving: Resolves customer or software-related issues promptly and efficiently
  </li>
  <li>
   Time Management: Ability to manage multiple customer inquiries and requests within set deadlines
   <br/>
   <br/>
  </li>
 </ul>
 Minimum B2 level in English (C1 and C2 are a surplus). Strong communication skills are essential.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  Why Join Us:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A dynamic and inclusive work environment
  </li>
  <li>
   The opportunity to work with a leading ticketing provider in GCC
  </li>
  <li>
   A chance to contribute to the entertainment industry and help shape experiences for thousands of users
  </li>
 </ul>
</div>


Ticketing & E-permit System Coordinator

<div><p><b>About Us:</b> Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p><p><b>
Our Expertise: </b>We specialize in a diverse range of ticketing solutions, catering to various sectors including</p><ul>
<li>
Large and Small Entertainment Events</li>
<li>Comprehensive Business Events, including Visitor Registration Services and Badging</li>
<li>Diverse Sports Event Ticketing</li>
<li>Tourism Attraction Ticketing</li>
<li>Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas</li>
<li>Innovative Marketing Solutions for Event Promotion</li>
</ul><p><b>
Your Role:</b> The Ticketing &ndash; Permit System Coordinator role is vital within the Platinumlist organization in the United Arab Emirates. The primary task is to establish the permit department from scratch, which involves coordinating resources and developing systems and procedures to ensure department functionality and efficiency.</p><p>
The role also requires assembling and submitting applications for government permits and e-ticketing. This task is crucial as it ensures compliance with legal requirements and alignment with relevant regulations.</p><p>
Additionally, the coordinator is expected to support the Ticketing Managers team and Event organizer. This support includes maintaining and updating events to ensure current and accurate information, which is essential for successful event delivery.</p><p>
The coordinator's responsibilities extend beyond event delivery. Post-event duties include evaluating event success, collecting feedback, and implementing enhancements for future events. In conclusion, the Ticketing &ndash; Permit System</p><p>
Coordinator role is diverse, demanding a variety of skills and commitment to Platinumlist's success.</p><p></p><p><b>
Key Responsibilities:</b></p><ul>
<li>
Achieve goals set by the Operations Manager.</li>
<li>Assist the team and Event Organizers &amp; Platinumlist in creating and applying for event permits and codes.</li>
<li>Discuss client requirements for permit and code applications.</li>
<li>Be responsible for coordinating all aspects of the permit application for assigned events.</li>
<li>Upload permit and code documents online and keep the team and client updated on progress regularly. (Full system training will be provided).</li>
<li>Create seating plans with numbers, category splits, and capacities.</li>
<li>Provide the organizers and team with a timeline for the application submission.</li>
<li>Offer assistance to organizers and teams outside of regular working hours.</li>
<li>Respond promptly to the organizers and team members.</li>
<li>Provide SLAs to team members and organizers.</li>
<li>Demonstrate good management skills and maintain virtual availability for the team and organizer, potentially including weekends.</li>
<li>Maintain constant contact with government entities to avoid any penalties.</li>
<li>Handle all event permit setup requirements requested by the team and the organizer.</li>
<li>Enhance the organizer onboarding experience by setting clear instructions.</li>
<li>Regularly check event status or updates for government changes to keep the organizer and team informed.</li>
<li>Address and resolve requests and complaints from different organizers and team members.</li>
<li>Create a plan/tracker to provide weekly progress updates to the Operations Manager.</li>
<li>Collaborate with teammates, including sales and support, to expand permit deliverables.</li>
<li>Research, prospect, and establish leads for relationships through industry networking.</li>
<li>Oversee all inquiries, including telephone, online, and direct sales, efficiently.</li>
<li>Support the organization's efforts to create a great organizer experience in line with the CEO's vision for Platinumlist.</li>
<li>Ensure compliance with all relevant regulations and legal requirements in the permit application process.</li>
<li>Maintain strong communication with various government agencies to facilitate permit acquisition.</li>
<li>Contribute to team meetings and training sessions to share knowledge and best practices.</li>
<li>Solve problems quickly as they arise.</li>
</ul><p><b>
Requirements</b></p><p></p><ul>
<li>
1+ years of experience in ticketing, e-commerce, travel or related industries.</li>
<li>Ability to work in a high stress environment.</li>
<li>Ability to learn software functionality quickly.</li>
<li>Problem-Solving: Resolves customer or software-related issues promptly and efficiently.</li>
<li>Time Management: Ability to manage multiple customer inquiries and requests within set deadlines.</li>
</ul><p>
Minimum B2 level in English (C1 and C2 are a surplus). Strong communication skills are essential.</p><p><b>
Benefits</b></p><p><b>
Why Join Us:</b></p><ul>
<li>
A dynamic and inclusive work environment.</li>
<li>The opportunity to work with a leading ticketing provider in GCC.</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li></ul></div>

Platinumlist.ae

<p><strong>Your Role:</strong> The Ticketing &amp; Permit System Coordinator role is vital within the Platinumlist organization in the United Arab Emirates. The primary task is to establish the permit department from scratch, which involves coordinating resources and developing systems and procedures to ensure department functionality and efficiency.</p> <p>The role also requires assembling and submitting applications for government permits and e-ticketing. This task is crucial as it ensures compliance with legal requirements and alignment with relevant regulations.</p> <p>Additionally, the coordinator is expected to support the Ticketing Managers team and Event organizer. This support includes maintaining and updating events to ensure current and accurate information, which is essential for successful event delivery.</p> <p>The coordinator's responsibilities extend beyond event delivery. Post-event duties include evaluating event success, collecting feedback, and implementing enhancements for future events. In conclusion, the Ticketing &amp; Permit System Coordinator role is diverse, demanding a variety of skills and commitment to Platinumlist's success.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Achieve goals set by the Operations Manager.</li> <li>Assist the team and Event Organizers &amp; Platinumlist in creating and applying for event permits and codes.</li> <li>Discuss client requirements for permit and code applications.</li> <li>Be responsible for coordinating all aspects of the permit application for assigned events.</li> <li>Upload permit and code documents online and keep the team and client updated on progress regularly. (Full system training will be provided).</li> <li>Create seating plans with numbers, category splits, and capacities.</li> <li>Provide the organizers and team with a timeline for the application submission.</li> <li>Offer assistance to organizers and teams outside of regular working hours.</li> <li>Respond promptly to the organizers and team members.</li> <li>Provide SLAs to team members and organizers.</li> <li>Demonstrate good management skills and maintain virtual availability for the team and organizer, potentially including weekends.</li> <li>Maintain constant contact with government entities to avoid any penalties.</li> <li>Handle all event permit setup requirements requested by the team and the organizer.</li> <li>Enhance the organizer onboarding experience by setting clear instructions.</li> <li>Regularly check event status or updates for government changes to keep the organizer and team informed.</li> <li>Address and resolve requests and complaints from different organizers and team members.</li> <li>Create a plan/tracker to provide weekly progress updates to the Operations Manager.</li> <li>Collaborate with teammates, including sales and support, to expand permit deliverables.</li> <li>Research, prospect, and establish leads for relationships through industry networking.</li> <li>Oversee all inquiries, including telephone, online, and direct sales, efficiently.</li> <li>Support the organization's efforts to create a great organizer experience in line with the CEO's vision for Platinumlist.</li> <li>Ensure compliance with all relevant regulations and legal requirements in the permit application process.</li> <li>Maintain strong communication with various government agencies to facilitate permit acquisition.</li> <li>Contribute to team meetings and training sessions to share knowledge and best practices.</li> <li>Solve problems quickly as they arise.</li> </ul> <ul> <li>1+ years of experience in ticketing, e-commerce, travel or related industries.</li> <li>Ability to work in a high stress environment.</li> <li>Ability to learn software functionality quickly.</li> <li>Problem-Solving: Resolves customer or software-related issues promptly and efficiently.</li> <li>Time Management: Ability to manage multiple customer inquiries and requests within set deadlines.</li> </ul>

Explore 524+ Ticketing agent in Dubai this November. Find roles across top companies and apply now to boost your career.

524 ticketing agent jobs IN Dubai

Reservation Agent

SkyCargo

Customer Sales & Service Agent

Ticketing Supervisor

Ticketing & E-permit System Coordinator

Ticketing & E-permit System Coordinator

Ticketing & E-permit System Coordinator