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Fare makers Travel Channel Int'l (Pvt.) Ltd.

Position Overview: We are looking for a motivated and customer-focused Air Ticketing Officer/ Travel Agent to work with us in Lahore. Excellent customer service, helping clients plan and book their travel needs, and guaranteeing a hassle-free and easy trip are the main responsibilities of the perfect applicant.Responsibilities:<ul><li>Engage with customers to understand their travel needs and preferences.</li><li>Provide expert advice on travel destinations, flight options, hotel accommodations, and other travel-related services.</li><li>Efficiently handle ticketing, reservations, and bookings using computerized systems.</li><li>Stay updated with the latest airline regulations, fare rules, and travel industry trends.</li><li>Handle changes to cancellations and refunds while adhering to company policies and procedures.</li></ul>Requirements:<ul><li>Proven experience as a Travel Agent/ Air ticketing Officer or in a similar role within the travel industry.</li><li>Proficiency in computerized reservation systems (GDS systems like Amadeus, Galileo, Sabre, etc.).</li><li>Strong communications, interpersonal skills and customer relation skills.</li><li>Attention to detail and accuracy in handling bookings and transactions.</li><li>Knowledge of domestic and international travel destinations, visas, and travel regulations.</li></ul>Benefits:<ul><li>Competitive basic fixed salary package.</li><li>Monthly unlimited incentives based on commissions</li><li>Dynamic and collaborative work environment</li></ul>How to Apply: Interested candidates meeting the above criteria are encouraged to send their resumes to careers@faremakers.com with the subject line &quot;Travel Agent/ Air Ticketing Officer - Lahore&quot;.Job Type: Full-timePay: From Rs30,000.00 per monthExperience:<ul><li>Travel Agency: 1 year (Required)</li></ul>Work Location: In person

Air Travel Consultant

Breeze Travel Agency

Breeze Travels &amp; Tours is a growing travel agency dedicated to providing exceptional travel solutions, including flight bookings, holiday packages, visa assistance, hotel reservations, and travel consultancy. We are looking for a skilled and customer-focused Ticketing &amp; Travel Consultant to join our team.Key Responsibilities<ul><li>Handle domestic &amp; international flight bookings (GDS: Sabre / Amadeus preferred).</li><li>Create, modify, and cancel PNRs efficiently.</li><li>Provide fare quotations, reissues, refunds, and itinerary planning.</li><li>Assist customers with travel inquiries through phone, WhatsApp, email &amp; in person.</li><li>Offer guidance on visa processes, travel insurance, and tour packages.</li><li>Maintain excellent customer service and follow company SOPs.</li><li>Coordinate with airlines and service providers for smooth operations.</li><li>Maintain daily sales records and meet monthly targets.</li></ul>Requirements<ul><li>Experience in ticketing or travel consultancy (1&ndash;3 years preferred).</li><li>Strong command of GDS (Sabre / Amadeus / Galileo).</li><li>Excellent communication &amp; customer service skills.</li><li>Ability to handle pressure and multitask.</li><li>Strong problem-solving and attention to detail.</li><li>Education: Intermediate or higher (Travel &amp; Tourism diploma is a plus).</li></ul>Job Type: Full-timeWork Location: In person

Ticketing & Travel Consultant (Female Preferred)

Safa Travel and Tours

Safa Travel a UK based Travel Agency has an opening for Hajj &amp; Umrah Consultant / Travel Agent in Lahore Office. Candidates who meet the following criteria may apply.<ul><li>At least 1 years&rsquo; experience in the Travel Industry</li><li>Fresh Candidates can apply on this as well</li><li>Hajj and umrah sales experience is mandatory</li><li>Knowledge of airline ticketing rules &amp; regulations.</li><li>Knowledge of airline fare structures.</li><li>Fluency in English.</li><li>Passionate about exceptional customer service.</li><li>This is a Full-Time position</li><li>Good Salary. Remuneration will be based on experience and expertise</li><li>Attractive bonuses for achieving targets</li><li>Only shortlisted candidates who meet the above criteria will be contacted and called for an interview.</li></ul>Compensation &amp; Benefits<ul><li>- Social Events Buffets &amp; Hi-tea</li><li>- Excellent Commisions</li><li>- Bonus Salaries</li><li>- Recognition &amp; rewards</li></ul>This job is based on UK timings, so the ideal candidate will be available to work during these hours.Job Types: Full-time,Salary: Rs45,000.00 - Rs70,000.00 per month + incentivesJob Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Travel consultancy: 1 year (Preferred)</li></ul>Work Location: In person

Umrah Travel Consultant

UDHC Lahore

Job Title: Support Center Agent &mdash; Healthcare SoftwareLocation: [Lahore]Department: Customer Support / OperationsReports To: Support Manager / Operations LeadWe are seeking a Support Center Agent to join our healthcare technology operations team. The role involves responding to customer support calls, providing technical assistance to users of our healthcare software (telemedicine, EMR, or patient management systems), and handling back-office administrative tasks such as adding records, ticket tracking, and report generation.The ideal candidate should have strong communication skills, basic understanding of healthcare workflows, and comfort working with web-based applications.Key Responsibilities1. Customer &amp; Technical Support<ul><li>Answer inbound support calls and respond to user queries through phone, email, or chat.</li><li>Log support requests in the company&rsquo;s ticketing system.</li><li>Diagnose and resolve basic software issues (login errors, data entry issues, connectivity).</li><li>Provide step-by-step guidance to doctors, clinic staff, and patients.</li></ul>2. Back-Office Operations<ul><li>Perform administrative tasks such as user onboarding, account verification, and data cleanup.</li><li>Generate and share daily/weekly reports on support tickets, system uptime, and user feedback.</li><li>Update and maintain client data in CRM or support databases.</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree (preferred: Computer Science, IT, Healthcare Management, or related field).</li><li>Experience: 0&ndash;3 years of experience in customer support, Call Center, or healthcare IT environment. Familiarity with EMR, telemedicine, or hospital management systems is a plus.</li></ul>Soft Skills:<ul><li>Excellent English communication (Arabic is a plus).</li><li>Patient, empathetic, and detail oriented.</li><li>Able to multitask in a fast-paced environment.</li></ul>Working Hours<ul><li>Shifts may cover US, GCC, or Pakistan time zones, depending on client coverage.</li><li>Weekend or on-call rotation may apply.</li></ul>Compensation &amp; Growth<ul><li>Competitive salary based on experience.</li><li>Health coverage / performance bonus (if applicable).</li><li>Training in healthcare software workflows and potential growth.</li></ul>Send your CVs at resume@udhc.netJob Type: Full-timeWork Location: In person

Support Center Agent

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Meet key call center KPIs: AHT (Average Handle Time), FCR (First Contact Resolution), CSAT (Customer Satisfaction), and SLA adherence.</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Minimum 6 months of experience in a Call Center or Customer Support role (preferably within IT/Software).</li><li>Excellent English communication skills (verbal and written).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: Mon-Sun 9:00 am - 6:00 pm ( On site)- one day flexible offJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have good communication and spoken english skills?</li><li>Are you able to travel on-site Mon-Sun (9:00 am - 6:00 pm ) ? </li></ul>Work Location: In person

Call Center Agent – Software Support (Female Preferred)

Brain Telecommunication Ltd

The Technical Support Engineer acts as the primary point of contact for customers requiring technical assistance. This role involves handling support tickets, resolving first-level issues, and escalating advanced problems to Tier 2 or Tier 3 teams when necessary. The ideal candidate will demonstrate strong communication skills, a customer-centric mindset, and solid knowledge of basic troubleshooting for software, hardware, and networking systems.Key Responsibilities<ul><li>Serve as the first line of support for customers through phone, email, chat, and ticketing systems.</li><li>Log, prioritize, and categorize customer requests accurately within the ticketing system.</li><li>Deliver first-level technical support, including but not limited to:</li><li>Password resets and account access issues</li><li>Assistance with software installations and configurations</li><li>Troubleshooting network connectivity problems</li><li>Basic hardware diagnostics and issue resolution</li><li>Provide clear, step-by-step guidance to customers using FAQs and documented processes.</li><li>Escalate unresolved or complex issues to Tier 2/Layer 2 or Tier 3 support teams.</li><li>Adhere to standard operating procedures and incident management protocols.</li><li>Maintain timely follow-up and proactive communication with customers on open tickets.</li><li>Document resolutions and contribute to the internal knowledge base for continuous improvement.</li><li>Ensure professionalism, empathy, and customer satisfaction in all interactions.</li><li>Collaborate with internal teams to ensure efficient problem resolution and knowledge sharing.</li></ul>RequirementsEducation &amp; Experience:<ul><li>High school diploma or equivalent; Associate or Bachelor&rsquo;s degree preferred.</li><li>Minimum 1 year of experience in customer service, help desk, or technical support.</li></ul>Skills:<ul><li>Strong verbal and written communication skills.</li><li>Basic understanding of IT environments (Windows, macOS, networking).</li><li>Familiarity with ticketing systems (e.g., Oracle, Zendesk, Freshdesk, Jira).</li><li>Ability to diagnose and troubleshoot common hardware and software problems.</li><li>Strong problem-solving skills with keen attention to detail.</li><li>Ability to work independently and collaboratively in a team environment.</li></ul>Desirable:<ul><li>Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation, CCNA).</li><li>Previous experience in a call center, NOC, or help desk environment with exposure to Layer 2 support.</li></ul>Job Type: Full-timePay: From Rs42,000.00 per monthApplication Question(s):<ul><li>Are you CCNA Certifed ?</li><li>Do you have experience of Technical Support Level 1 NOC ?</li><li>Can you join by Dec 1st 2025 ?</li></ul>Expected Start Date: 01/12/2025

Technical Support Engineer Layer 1 (NOC)

IGI WINDOW TAKAFUL

<ul><li>_ IGI Window Takaful &ndash; Build Your Career, Build Your Future!_</li><li>Join as an Insurance Agent &amp; Unlock Unlimited Opportunities!</li><li>_ Why Choose IGI Window Takaful?_</li><li>At IGI Window Takaful, we empower individuals to achieve financial freedom while making a difference in people&rsquo;s lives. Whether you&rsquo;re a full-time professional or looking for a rewarding part-time opportunity, becoming an Insurance Agent can transform your career and income!</li><li>_ Career Growth &amp; Development_</li><li>_ Structured Career Path: From Agent to Senior Manager &mdash; your growth has no limits._</li><li>_ Professional Training: Comprehensive sales and product training to enhance your skills._</li><li>_ Leadership Opportunities: Learn to build and manage your own team._</li><li>_ Recognition &amp; Rewards: Awards, foreign trips, and performance bonuses for top achievers._</li><li>_ Income Potential_</li><li>Type_	*__Monthly Income Range__	__Annual Growth*_</li><li>Fixed Job Employee_	*__PKR 60,000 &ndash; 100,000__	__Limited (5&ndash;10%)*_</li><li>Insurance Agent (Part-time)_	*__PKR 100,000 &ndash; 200,000+__	__Up to 50% Growth*_</li><li>Full-time Insurance Agent_	*__PKR 200,000 &ndash; 500,000+__	__Unlimited Earning Potential*_</li><li>Your Income = Your Effort!</li><li>In insurance, you&rsquo;re not bound by a fixed salary &mdash; your earning potential is as high as your ambition.</li><li>_ Benefits of Working as an Insurance Agent_</li><li>_ Be your own boss &ndash; work flexible hours._</li><li>_ No income limit &ndash; earn based on performance._</li><li>_ Help others secure their financial future._</li><li>_ Build residual income &ndash; earn from renewals year after year._</li><li>_ Company Support &ndash; continuous guidance, digital tools, and marketing assistance._</li><li>_ Why IGI Window Takaful?_</li><li>Trusted Brand under IGI Holdings</li><li>Shariah-Compliant protection &amp; savings plans</li><li>Strong management support and modern business tools</li><li>Nationwide presence with growth-oriented culture</li><li>_ Be the Change. Start Your Journey Today!_</li><li>Take the first step toward financial independence and professional success.</li><li>_ Contact Us:_</li><li>IGI Window Takaful </li><li>19 Davis road Al Malik plaza 3rd floor Lahore</li><li>03204468327/03004468327</li><li>amjad.igilife@gmail.com</li></ul>Job Types: Full-time, Part-time, Temporary, Internship, Contract, New-Grad Contract length: 15 monthsPay: Rs50,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

sales and career lahore only

Explore 61+ Ticketing agent in Lahore this November. Find roles across top companies and apply now to boost your career.