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training development manager

Atelier Perfumery

Job Description: Training &amp; Development SpecialistLocation: Dubai, UAE Company: Maylaa International Trading LLC Reports to: Head of Human ResourcesAbout Maylaa International Trading LLCEstablished in 1999, Maylaa International Trading LLC has grown into one of the UAE&rsquo;s most dynamic retail and trading companies. With over 85 stores across the UAE and a diverse portfolio spanning luxury perfumes, oud, watches, cosmetics, skincare, nuts, accessories, and IT solutions, Maylaa represents more than 1,600 global brands while also owning its own manufacturing and distribution capabilities.Role OverviewThe Training &amp; Development Specialist will play a key role in building a culture of continuous learning and professional growth. This role is responsible for assessing training needs, designing and delivering impactful learning solutions, and evaluating training effectiveness to ensure alignment with Maylaa&rsquo;s business goals.The specialist will collaborate closely with HR, retail operations, and leadership teams to enhance employee performance, drive customer excellence, and support talent development across the company.Key Responsibilities<ul><li>Training Needs Analysis</li></ul>Conduct regular assessments of learning gaps across all departments (retail, corporate, and operations) through performance reviews, surveys, and stakeholder consultation.<ul><li>Program Design &amp; Development</li></ul>Develop tailored training programs including onboarding, product knowledge, customer service excellence, leadership development, and soft skills.<ul><li>Training Delivery</li></ul>Facilitate engaging training sessions (classroom, virtual, and on-the-job) ensuring inclusivity and alignment with business needs.<ul><li>Evaluation &amp; Reporting</li></ul>Measure the effectiveness of training initiatives using KPIs, feedback, and performance data; prepare reports and recommend improvements.<ul><li>Talent Development</li></ul>Support succession planning and career development by creating learning pathways and capability frameworks for different roles.<ul><li>Learning Infrastructure</li></ul>Manage and update the Learning Management System (LMS), e-learning resources, and training documentation.<ul><li>Compliance &amp; Standards</li></ul>Ensure training practices comply with UAE labor laws, KHDA guidelines (where applicable), and internal policies.<ul><li>Vendor &amp; Budget Management</li></ul>Liaise with external training providers, manage contracts, and oversee training budget to ensure high ROI.Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Human Resources, Organizational Development, Education, Psychology, or related field.</li><li>Preferred certifications:</li><li>CPTD (Certified Professional in Talent Development) or CIPD (Learning &amp; Development stream)</li><li>KHDA-approved &ldquo;Train the Trainer&rdquo; certification or equivalent UAE-recognized trainer qualification</li><li>ATD or CPD-UK accredited programs</li><li>3&ndash;5 years of proven experience in Training &amp; Development, preferably within retail, luxury goods, cosmetics, or trading industries.</li><li>Strong facilitation and presentation skills; ability to engage diverse audiences.</li><li>Experience with LMS platforms and digital learning tools.</li><li>Excellent communication, interpersonal, and stakeholder management skills.</li><li>Fluency in English; Arabic or other regional languages will be an advantage.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Medical and health benefits</li><li>Professional growth opportunities with continuous learning support</li><li>A collaborative and innovative workplace culture</li><li>Exposure to a diverse retail and trading environment with global brands</li></ul>We warmly welcome all talented professionals who meet the above criteria to join the Maylaa family and grow with us in shaping exceptional experiences across our brandsJob Type: Full-timePay: From AED1.00 per monthExperience:<ul><li>Training and Development: 3 years (Required)</li></ul>

Training and Development Manager

Calo Inc.

<div>
 
 About Calo
 
 
 
 Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. 💚
 
 
 Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab &amp; Go Cafe concepts.
 
 
 We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
 
 
 Role Overview
 
 
 This role is responsible for the design, development, implementation, and evaluation of all operational and new product training programs across our CPU&rsquo;s. The Training Manager will ensure all CPUs maintain consistent, high-quality production standards, operational compliance, and a deep understanding of the brand's food philosophy. This professional will lead and mentor the Market Place (MP) training team, acting as the critical link between Product Development and Operations to achieve excellence in food quality and customer satisfaction.
 
 
 Main Responsibilities
 
 
 Training Strategy, Design, and Delivery
 
 
 <ul>
 <li>
 Design and Develop Training Content: Create, maintain, and continually improve all operational and New Product Development (NPD) training documentation (including SOPs, job aids, recipes, and training modules) for use across all CPUs
 </li>
 <li>
 Annual Training Calendar: Create, maintain, and implement the annual training calendar based on the NPD launch schedule and identified operational needs
 </li>
 <li>
 Curriculum Management: Oversee the implementation and standardization of all training across each CPU, ensuring consistent delivery, content fidelity, and effective knowledge transfer
 </li>
 <li>
 Trainer Development: Lead, mentor, and train the MP trainers on best-in-class instructional design, delivery techniques, Calo standards, food philosophy, auditing protocols, and effective coaching practices
 
 
 </li>
 </ul>
 Operational Excellence and Compliance
 
 
 <ul>
 <li>
 Auditing and Assessment: Develop and manage all auditing checklists, scoring rubrics, and action plan templates for CPUs and trainers
 </li>
 <li>
 Compliance Oversight: Oversee and ensure auditing compliance within each CPU by leading the training team in the execution of audits and tracking the follow-up on all action plans. Publish consolidated results on a monthly basis
 </li>
 <li>
 Performance Evaluation: Establish and maintain systems to track and evaluate the effectiveness of all training programs and operational procedures, making data-driven recommendations for enhancements
 
 
 </li>
 </ul>
 Collaboration and Stakeholder Management
 
 
 <ul>
 <li>
 Bridge the Gap: Act as the primary liaison between the NPD team and MP operations, translating new product specifications and operational procedures into actionable, standardized training programs
 </li>
 <li>
 Feedback Loop Management: Implement and maintain a formal workflow for gathering and analyzing customer feedback and operational data to identify training gaps and relay insights to the NPD and R&amp;D teams for continuous product and process improvement
 </li>
 <li>
 Monthly Performance Reviews: Lead structured monthly review sessions with MP owners to assess training effectiveness, address operational challenges, and align on upcoming menu and product priorities
 
 
 </li>
 </ul>
 Documentation and Reporting
 
 
 <ul>
 <li>
 Maintain accurate and organized training records and documentation to evaluate and report on each CPU's monthly performance and compliance levels
 </li>
 <li>
 Implement and maintain tracking logs and workflows for all recipe, yield, and process modifications to ensure all training documentation is current
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Education, Instructional Design, Organizational Development, Culinary Arts, Hospitality Management, or a related field
 </li>
 <li>
 Minimum of 7+ years of progressive experience in Training and Development, with a minimum of 3 years in a Training Management/Leadership role
 </li>
 <li>
 Proven experience designing, implementing, and managing training programs in a high-volume food production, manufacturing, or multi-unit hospitality environment (experience with a Central Production Unit (CPU) model is a strong plus)
 </li>
 <li>
 Must be a proficient communicator in English
 
 
 </li>
 </ul>
 Knowledge &amp; Competency
 
 
 <ul>
 <li>
 Deep expertise in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM)
 </li>
 <li>
 Demonstrated ability to lead, coach, and develop a team of trainers/instructors across different locations
 </li>
 <li>
 Working knowledge of food safety, quality standards (HACCP, ISO), and regulatory compliance within a food manufacturing context
 </li>
 <li>
 Strong analytical skills with the ability to use performance data (e.g., audit results, food happiness scores) to identify training needs and measure program effectiveness
 </li>
 <li>
 Excellent collaboration and stakeholder management skills; capable of managing multiple projects and driving consensus across different departments (NPD, Operations, R&amp;D)
 </li>
 <li>
 Proficiency with various computer software programs, including Learning Management Systems (LMS), MS Office Suite, and/or restaurant/production management software
 
 
 </li>
 </ul>
 Personality
 
 
 <ul>
 <li>
 Strong communicator
 </li>
 <li>
 Ability to work both independently and in a team
 </li>
 <li>
 Eager to learn
 </li>
 <li>
 Friendly and pleasant personality that can lead with empathy and patience
 
 
 </li>
 </ul>
 Perks that come with this role:
 
 
 <ul>
 <li>
 The chance to build something extraordinary from the ground up
 </li>
 <li>
 Access to our mouthwatering meal subscriptions
 </li>
 <li>
 Competitive benefits and stock options
 </li>
 <li>
 Working with driven and extremely passionate colleagues in a growth-oriented culture
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 H3y5So6EY8
</div>

New Product Development Training Manager

CALO

<div>About Calo 
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab &amp; Go Cafe concepts.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Role Overview
This role is responsible for the design, development, implementation, and evaluation of all operational and new product training programs across our CPU&rsquo;s. The Training Manager will ensure all CPUs maintain consistent, high-quality production standards, operational compliance, and a deep understanding of the brand's food philosophy. This professional will lead and mentor the Market Place (MP) training team, acting as the critical link between Product Development and Operations to achieve excellence in food quality and customer satisfaction.
Main Responsibilities<h4 class="jobSectionHeader">
Training Strategy, Design, and Delivery</h4><ul><li>
Design and Develop Training Content: Create, maintain, and continually improve all operational and New Product Development (NPD) training documentation (including SOPs, job aids, recipes, and training modules) for use across all CPUs.</li><li>
Annual Training Calendar: Create, maintain, and implement the annual training calendar based on the NPD launch schedule and identified operational needs.</li><li>
Curriculum Management: Oversee the implementation and standardization of all training across each CPU, ensuring consistent delivery, content fidelity, and effective knowledge transfer.</li><li>
Trainer Development: Lead, mentor, and train the MP trainers on best-in-class instructional design, delivery techniques, Calo standards, food philosophy, auditing protocols, and effective coaching practices.</li></ul><h4 class="jobSectionHeader">
Operational Excellence and Compliance</h4><ul><li>
Auditing and Assessment: Develop and manage all auditing checklists, scoring rubrics, and action plan templates for CPUs and trainers.</li><li>
Compliance Oversight: Oversee and ensure auditing compliance within each CPU by leading the training team in the execution of audits and tracking the follow-up on all action plans. Publish consolidated results on a monthly basis.</li><li>
Performance Evaluation: Establish and maintain systems to track and evaluate the effectiveness of all training programs and operational procedures, making data-driven recommendations for enhancements.</li></ul><h4 class="jobSectionHeader">
Collaboration and Stakeholder Management</h4><ul><li>
Bridge the Gap: Act as the primary liaison between the NPD team and MP operations, translating new product specifications and operational procedures into actionable, standardized training programs.</li><li>
Feedback Loop Management: Implement and maintain a formal workflow for gathering and analyzing customer feedback and operational data to identify training gaps and relay insights to the NPD and R&amp;D teams for continuous product and process improvement.</li><li>
Monthly Performance Reviews: Lead structured monthly review sessions with MP owners to assess training effectiveness, address operational challenges, and align on upcoming menu and product priorities.</li></ul><h4 class="jobSectionHeader">
Documentation and Reporting</h4><ul><li>
Maintain accurate and organized training records and documentation to evaluate and report on each CPU's monthly performance and compliance levels.</li><li>
Implement and maintain tracking logs and workflows for all recipe, yield, and process modifications to ensure all training documentation is current.</li></ul>
Ideal Candidate
Qualifications<ul><li>
Bachelor&rsquo;s degree in Education, Instructional Design, Organizational Development, Culinary Arts, Hospitality Management, or a related field.</li><li>
Minimum of 7+ years of progressive experience in Training and Development, with a minimum of 3 years in a Training Management/Leadership role.</li><li>
Proven experience designing, implementing, and managing training programs in a high-volume food production, manufacturing, or multi-unit hospitality environment (experience with a Central Production Unit (CPU) model is a strong plus).</li><li>
Must be a proficient communicator in English.</li></ul><h4 class="jobSectionHeader">
Knowledge &amp; Competency</h4><ul><li>
Deep expertise in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM).</li><li>
Demonstrated ability to lead, coach, and develop a team of trainers/instructors across different locations.</li><li>
Working knowledge of food safety, quality standards (HACCP, ISO), and regulatory compliance within a food manufacturing context.</li><li>
Strong analytical skills with the ability to use performance data (e.g., audit results, food happiness scores) to identify training needs and measure program effectiveness.</li><li>
Excellent collaboration and stakeholder management skills; capable of managing multiple projects and driving consensus across different departments (NPD, Operations, R&amp;D).</li><li>
Proficiency with various computer software programs, including Learning Management Systems (LMS), MS Office Suite, and/or restaurant/production management software.</li></ul>
Personality<ul><li>
Strong communicator</li><li>
Ability to work both independently and in a team</li><li>
Eager to learn</li><li>
Friendly and pleasant personality that can lead with empathy and patience</li></ul>
Perks that come with this role:<ul><li>
The chance to build something extraordinary from the ground up</li><li>
Access to our mouthwatering meal subscriptions</li><li>
Competitive benefits and stock options</li><li>
Working with driven and extremely passionate colleagues in a growth-oriented culture</li></ul>
H3y5So6EY8</div>

Bridgestone EMEA

<div>
 POSITION SNAPSHOT
 
 
 JobReq ID: 54024
 
 
 Type of work: On site
 
 
 Type of contract: Open-ended/permanent
 
 
 Full/Part Time: Full time
 
 
 Location:
 
 
 Dubai, AE
 
 
 
 About Us
 
 
 
 Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a &ldquo;Bridgestone West&rdquo; strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
 
 
 
 About The Role
 
 
 
 
 About the Role
 
 
 
 
 Job Purpose
 
 
 
 At Bridgestone MEA, we're looking for an experienced Training Manager to lead and manage training programs across the Middle East, Africa, and CIS regions. You&rsquo;ll take charge of upskilling our distributor partners and internal teammates, delivering sales, management, leadership and soft skills programs that drive performance and align with our strategic vision.
 
 
 This role is about leading transformation in how knowledge is shared, performance is improved, and people are empowered across diverse markets and cultures.
 
 
 
 Responsibilities:
 
 
 
 
 Strategic Leadership and Program Management
 
 
 
 
 <ul>
 <li>
 Design, lead, and execute distributor training programs across MEA and CIS.
 </li>
 <li>
 Partner with HR to support L&amp;D and internal training programs for Bridgestone teammates.
 </li>
 <li>
 Align all training initiatives with strategic business goals and commercial outcomes.
 </li>
 <li>
 Drive the digital transformation of training tools and delivery formats.
 </li>
 <li>
 Establish training standards and ensure compliance with global best practices.
 
 
 
 </li>
 </ul>
 
 Training Delivery and Facilitation
 
 
 
 
 <ul>
 <li>
 Deliver targeted sales and product training to dealer/distributor partners to boost performance and loyalty.
 </li>
 <li>
 Facilitate high-impact sessions on management, leadership, and interpersonal skills.
 </li>
 <li>
 Innovate learning methods to engage multicultural audiences.
 </li>
 <li>
 Support onboarding and induction programs for new hires across the region.
 
 
 
 </li>
 </ul>
 
 Performance Evaluation and Continuous Improvement
 
 
 
 
 <ul>
 <li>
 Measure the effectiveness of training through feedback, data, and KPIs.
 </li>
 <li>
 Continuously enhance training programs to reflect evolving business needs.
 </li>
 <li>
 Report learning outcomes to the MEA leadership team and external partners.
 
 
 
 </li>
 </ul>
 
 Communication and Stakeholder Engagement
 
 
 
 
 <ul>
 <li>
 Act as the single point of contact for distributor training communications.
 </li>
 <li>
 Keep partners updated with the latest training content, tools, and requirements.
 </li>
 <li>
 Engage with regional leadership to align on learning priorities and execution.
 
 
 
 </li>
 </ul>
 
 Systems Management
 
 
 
 
 <ul>
 <li>
 Oversee and manage the Learning Management System (LMS) for both internal teams and external partners.
 </li>
 <li>
 Support the rollout of eLearning platforms and ensure system integrity and user experience.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience Required
 
 
 
 
 Education, Master, other certification:
 
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Business Administration, HR, Education, or related fields.
 </li>
 <li>
 Certifications in Instructional Design, Coaching, or Leadership Development are a plus.
 
 
 
 </li>
 </ul>
 
 Experience (years):
 
 
 
 
 <ul>
 <li>
 10+ years of experience in automotive training, ideally across sales or aftersales functions.
 </li>
 <li>
 Proven success in managing large-scale regional training programs in multicultural environments.
 </li>
 <li>
 Experience operating in the Middle East and Africa, with strong awareness of cultural and business nuances.
 
 
 
 </li>
 </ul>
 
 Technical Skills:
 
 
 
 
 <ul>
 <li>
 Strong proficiency with Learning Management Systems (LMS).
 </li>
 <li>
 Hands-on experience with eLearning platforms.
 </li>
 <li>
 Analytical mindset; able to use data to track and optimize training effectiveness.
 </li>
 <li>
 Advanced skills in MS Office (PowerPoint, Excel, Word).
 
 
 
 </li>
 </ul>
 
 Languages Skills:
 
 
 
 
 <ul>
 <li>
 Fluent in English and Arabic (written and spoken) &ndash; mandatory.
 </li>
 <li>
 French or Russian &ndash; a strong advantage.
 
 
 
 </li>
 </ul>
 
 Soft/Behavioral Skills:
 
 
 
 
 <ul>
 <li>
 Inspirational leader with excellent interpersonal and communication skills.
 </li>
 <li>
 Culturally agile and capable of engaging diverse learner groups.
 </li>
 <li>
 Strong project management and multitasking capabilities.
 </li>
 <li>
 High emotional intelligence with the ability to influence at all levels.
 </li>
 <li>
 Strategic mindset with a drive for continuous improvement.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to &ldquo;Serve Society with Superior Quality&rdquo;, for that, we offer you more than just a competitive payment; we will provide you:
 
 
 
 <ul>
 <li>
 A supportive and engaging onboarding experience to ensure a smooth transition into our team.
 </li>
 <li>
 The opportunity to develop and grow, through training and regular mentorship.
 </li>
 <li>
 Corporate Social Responsibility activities.
 </li>
 <li>
 A truly global, dynamic and challenging work environment.
 </li>
 <li>
 Agility and work/life effectiveness and your long-term well-being.
 </li>
 <li>
 A diverse and inclusive team.
 
 
 
 </li>
 </ul>
 We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
</div>

Training Manager-Africa Middle East

Zurich Insurance

<div><div><div><div><div>Job Summary</div></div><div></div><div> 
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world&rsquo;s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><div> 
Reporting to Head of ZAN, the Learning and Development Manager is expected to provide specialized training to customers and strategic business unit personnel on division products, services and target markets to monitor results and identify training needs for marketing and set plans to achieve desired results.</div></div></div><div></div><div><div><div> 
Job Accountabilities</div></div><div></div><div> 
<div>
As Learning &amp; Development Manager, your role will involve:</div><div> 
Training Program Development:</div><div> 
<ul><li>Design, develop, and implement innovative training programs and materials that address organizational needs and promote employee development.</li><li>Create and maintain training content, including e-learning modules, workshops, and seminars.</li></ul>
Program Management: 
<ul><li>Oversee the scheduling, coordination, and delivery of training programs.</li><li>Monitor and evaluate the effectiveness of training programs, making necessary adjustments to improve outcomes.</li><li>Facilitate the licensing appointment process for companies and-or individuals that require insurance licenses in the various states for the sale of products.</li><li>Provide input for the development of training manuals, coverage brochures, and related matters.</li><li>Provide technical advice that enables a customer to solve a problem or improve business.</li><li>Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.</li><li>Anticipate customer needs, monitor trends to recommend changes.</li><li>Resolve technical issues within function or unit. Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products. Lead short-term (3 to 9 months), defined scope projects.</li></ul></div><div> 
Performance Management Accountabilities:</div><div> 
<ul><li>Demonstrate commitment to corporate values.</li><li>Take accountability for participating in the performance management cycle. Take action to improve performance on the job.</li><li>Assist and support co-workers.</li><li>Take action to manage your own personal development.</li></ul></div></div></div><div></div><div><div><div> 
Job Qualifications</div></div><div></div><div> 
<div>
To be successful in this role, you will need:</div><div> 
<ul><li>Bachelor&rsquo;s degree in human resources, Education, Business Administration, or a related field. A master&rsquo;s degree is a plus.</li><li>8 years of proven experience as a Learning and Development Manager or similar role in Life Insurance industry.</li><li>Strong knowledge of instructional design, adult learning principles, and e-learning platforms.</li><li>Excellent communication, presentation, and facilitation skills.</li><li>Ability to manage multiple projects and prioritize tasks effectively. Effective communication and problem-solving skills.</li><li>Knowledgeable in stakeholder and relationship management.</li><li>CII Level 3 Certification is a must</li><li>Well-versed in multi-channel sales experience</li></ul></div><div> 
Functional Skills: 
<ul><li>Business Acumen</li><li>Effective Communication</li><li>Problem Solving</li><li>Relationship Management</li><li>Strong leadership and interpersonal skills</li><li>Creative and innovative mindset</li><li>Detail-oriented with strong organizational skills</li></ul></div></div></div></div><div></div><div> 
Why Zurich</div> 
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.</div> 
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working:
</li><li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: October 17, 2025</li></ul></div><div></div>

Learning and Development Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 This position is responsible for driving revenue growth by implementing retail SOPs, enhancing customer experience, and ensuring operational excellence across stores. It also oversees staffing, training, and team performance while representing the brand through effective leadership and service standards.
 
 
 
 Key Responsibility:
 
 
 
 Sales and profitability:
 
 
 <ul>
 <li>
 Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
 </li>
 <li>
 Set store sales target to maximize the sales and profitability
 </li>
 <li>
 Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
 </li>
 <li>
 Effective management of the operational costs, reduction in operational costs by automation
 </li>
 <li>
 Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees
 </li>
 <li>
 Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times
 </li>
 <li>
 Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements
 </li>
 <li>
 Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation
 </li>
 <li>
 Interpret and make decision on operations and visual standards based on store and client&rsquo;s needs
 
 
 </li>
 </ul>
 Employee development:
 
 
 <ul>
 <li>
 Identify store training and development needs in conjunction with the Brand General Manager and training department
 </li>
 <li>
 Formulate a succession plan, in conjunction with the Brand General Manager
 </li>
 <li>
 Set KPI&rsquo;s and KRA&rsquo;s for direct subordinates and conduct performance appraisal and feedback
 </li>
 <li>
 Involve in the selection and recruitment of the operational staff, when required
 </li>
 <li>
 Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives
 
 
 </li>
 </ul>
 Communication:
 
 
 <ul>
 <li>
 Conduct regional sales and operations meetings on regular basis
 </li>
 <li>
 Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance
 </li>
 <li>
 Ensure brand participation in loyalty program &lsquo;Club Apparel&rsquo;
 </li>
 <li>
 Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas
 
 
 </li>
 </ul>
 Stock Management:
 
 
 <ul>
 <li>
 Monitor store inventory in consultation with Brand General Manager and Brand Managers
 </li>
 <li>
 Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales
 </li>
 <li>
 Monitor slow-moving and outdated stock, in consultation with Brand Managers
 </li>
 <li>
 Ensure stock security measures are effectively managed by Store Managers
 
 
 </li>
 </ul>
 Store design and projects Management:
 
 
 <ul>
 <li>
 Involve in the design and layout process of the new store projects.
 </li>
 <li>
 Design a "New Store Schedule' prior to commencement of design process.
 </li>
 <li>
 Provide guidance to concept Architect during the design and implementation process.
 </li>
 <li>
 Conduct regular Project update meetings with the Projects team.
 </li>
 <li>
 Provide guidance and support to territory during set-up and merchandising phase.
 
 
 </li>
 </ul>
 Miscellaneous:
 
 
 <ul>
 <li>
 Ensure enhanced brand visibility and provide inputs for marketing and brand awareness.
 </li>
 <li>
 Handling legal responsibilities related to store management/store opening/planning.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 <ul>
 <li>
 6&ndash;8 years of progressive experience in retail operations or business management, with at least 3 years in a managerial role.
 </li>
 <li>
 Proven experience in managing large retail teams and driving sales across multiple store formats.
 </li>
 <li>
 Strong understanding of retail KPIs, customer experience, team leadership, and operational efficiency.
 </li>
 <li>
 Bachelor's degree in Business Administration, Retail Management, or a related field.
 </li>
 </ul>
</div>

Manager - Retail Operations

we-ace

Job descriptionCurrently there is an immediate opening for Project Manager based in Dubai.Pls Note: We would prefer someone from Dubai based and Should be on an independent visa preferablyTerm: Full-timeMode: HybridABOUT US:WeAce is a global talent development platform that aims to build progressive, productive, and gender-balanced workplaces. We do this by helping organisations building a future ready workforce through skilling, coaching &amp; mentoring programs, creating and retaining a diverse talent pool through specialised hiring &amp; recruitment services, skilling, and by supporting companies in building their employer branding through events and community engagement solutions.ABOUT THE ROLE:WeAce is seeking a highly motivated and dynamic individual to handle our online and offline events and engage our online subscribers and platform users. The Project Manager will be responsible for user acquisition, curating events, implementing social media and email marketing strategies, driving thought leadership conferences, improving user engagement, nurturing external ambassadors, and strategizing on improving visibility for WeAce globally. This role requires excellent communication skills, creativity, and a deep understanding of community management and marketing strategies.Training to facilitate our team, who has the ability to demonstrate a high degree of energy, passion, inspirational leadership, and strong focus on customer engagement, collaboration and satisfaction. Must be a strategic thinker with fantastic organizational, time management skills and excellent research skills with the ability to multitask and adapt in a fast-paced environment.Mandatory Skills :- Outstanding written and verbal communication skills.- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.- Develop individualized and group training programs that address specific business needs.- Develop training manuals that target tangible results.- Implement effective and purposeful training methods.- Effectively manage the training budget.- Evaluate organisational performance to ensure that training is meeting business needs and improving performance.Education &amp; Experience :- PG Degree in human resources or a related field- A minimum of 2-3 years' experience in training and development management (essential).- Superb track record in developing and executing successful training programs.- Critical thinker with innovative problem solving skills.- Highly computer literate with proficiency in MS Office and related business and communication tools.- Familiar with traditional and modern training processes.- Fantastic organizational and time management skills.- Strategic and creative mindset.- Has R &amp; D experience and can do social media posts like LI etc.- Some experience in content design- Has a working knowledge of design in various tools like Powerpoint, Excel, Canva, MS designer.Skills- Has a working knowledge of design in various tools like Powerpoint, Excel, Canva, MS designerJob Types: Full-time, Permanent, FresherPay: AED5,000.00 - AED7,500.00 per month

Project Manager

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Manager - Retail Operations

Project Manager