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training specialist

Concentrix

<div><div><div><p><b>Other
</b></p><p><b>Training &amp; Quality
</b></p></div><div><div><div><b>Location</b></div>
<div>Abu Dhabi, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>
Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations</li><li>
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment</li><li>
Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities</li><li>
Accountable for achieving individual training performance metrics</li><li>
Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)</li><li>
Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations</li><li>
Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>
May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>
Measure the effectiveness of training programs using various feedback methods &ndash; focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation</li><li>
Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis</li><li>
Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>
Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred</li><li>
A bilingual English (B2+ level) and native Arabic speaker.</li><li>
Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)</li><li>
Strong communication skills, both written and verbal</li><li>
Proficient in Microsoft Office</li><li>
Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>
Self-starter, sense of urgency, and works well under pressure</li><li>
Strong attention to detail</li><li>
Sense of professionalism and ability to develop good relationships</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Career Framework Role</b></h2><p>
Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills</p><p>
Analyzes possible solutions using standard procedures and principles</p><p>
Builds knowledge of the organization, processes and customers Solves a range of straightforward problems</p><p>
Receives a moderate level of guidance and direction</p><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

AD Ports Group

<div>
 <p>
  <strong>
   Who we are looking for:
  </strong>
 </p>
 <p>
  We are seeking a visionary professional to lead strategic growth, cultivate high-value partnerships, and guide the future of our Logistics division in the capacity of
  <strong>
   Sales Specialist
  </strong>
  . The ideal candidate will demonstrate dynamic leadership, a keen ability to identify new opportunities, influence key stakeholders, and consistently achieve measurable outcomes. This role presents an opportunity to contribute meaningfully to the advancement of our organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Noatum Logistics
  </strong>
  :
 </p>
 <p>
  Noatum Logistics, part of AD Ports Group, is a leading company in Supply Chain Management with global coverage positioned in the Top 50 freight forwarders worldwide. Noatum Logistics acts as a global client-centered logistics operator providing integrated value-added solutions for the supply chain of all its clients and is a specialist in international transport, project cargo, logistics and customs. With an innovative character, we offer specific, integrated, complex and added-value responses to our client's supply chain, prioritizing a long-term relationship of trust and confidence to guarantee success. We are present in 33 countries through our team of over 1,680 professionals with great experience in our sector, always putting our motto &ldquo;Excellence in Logistics Services&rdquo; into practice by providing high-quality services to our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To grow the revenue and market share for the Organization; to act as brand ambassador for the AD Ports Group and exhibit the values to both internal and external stakeholders; collaborate to drive value for the Group.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prospect for leads and perform heavy cold-calling to build a pipeline of new businesses
  </li>
  <li>
   Supervise accounts daily to retain existing relationships
  </li>
  <li>
   Explore ways of upselling to existing customers &ndash; collaborate with customer service or retention team to drive growth for existing customers
  </li>
  <li>
   Responsible for price and service negotiation with customers
  </li>
  <li>
   Responsible for driving sales performance individually and at a team level to reach and exceed monthly and annual targets
  </li>
  <li>
   Responsible for offering quotes to current and prospective clients
  </li>
  <li>
   Closely collaborate with the Customer Service team to ensure smooth onboarding of clients and ensure satisfactory customer journey
  </li>
  <li>
   Supervising service delivery up to completion to guarantee smooth operations and customer satisfaction
  </li>
  <li>
   Carry out research to identify companies not currently doing business with the organization
  </li>
  <li>
   Be aware of the competition for potential and new clients and feed that data to Commercial and strategy team regularly.
  </li>
  <li>
   Scan market for existing rates of logistics services and provide feedback to the pricing team for necessary benchmarking
  </li>
  <li>
   Contribute pro-actively to growth and product development plan regularly, and give feedback on product strengths and weaknesses based on market feedback.
  </li>
  <li>
   Update daily activities and interaction with potential and existing clients in CRM
  </li>
  <li>
   Prepare and share weekly contracted and pipeline revenue reports as per prescribed format with Manager
  </li>
  <li>
   To interact professionally with counterparts, customers, sales, operations and management.
  </li>
  <li>
   Work experience required: minimum 6 years of Experience in International Freight Forwarding, logistics, warehousing and distribution.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, Logistics, or a related field.
  </li>
  <li>
   Minimum of 5-8 years of experience in sales or account management roles within the logistics industry.
  </li>
 </ul>
 <li>
 </li>
 <p>
 </p>
</div>


Sales Specialist - Noatum Logistics

Regional Educational Institute

<p>We are seeking a highly skilled trainer with comprehensive expertise in <b>BIM (Revit Architecture/Structure/MEP), CAD tools, 3D visualization software, project management programs, office productivity suites, and graphic design applications</b>. The ideal candidate will design, deliver, and evaluate training programs that enhance the technical competencies of employees, students, and professionals<b>.</b></p><p><b>Key Responsibilities:</b></p><p>- Candidate MUST BE able to conduct high-quality training sessions on:</p><ul><li><b>Revit Architecture, Structure, and MEP</b></li><li><b>AutoCAD (2D/3D)</b></li><li><b>3ds Max with V-Ray</b></li><li><b>Primavera P6</b></li><li><b>MS Office Suite (Word, PowerPoint, Outlook)</b></li><li><b>Advanced Excel</b></li><li><b>Adobe Photoshop, Illustrator, and InDesign</b></li></ul><p>- Candidate MUST be able to work in dynamic shifts based on client requirements.</p><p>- Create practical, hands-on exercises, projects, and assessments to ensure skill mastery.</p><p>- Deliver both <b>classroom-based</b> and <b>online training</b> using modern instructional techniques.</p><p>- Develop and update training materials, manuals, video tutorials, lesson plans, and assessments.</p><p>- Customize training modules to meet organizational, industry, or client-specific needs.</p><p>- Ensure all training content aligns with current software versions and industry standards.</p><p>- Provide post-training support and mentoring for learners.</p><p>- Track participant progress and provide constructive feedback.</p><p>- Conduct evaluations (tests, quizzes, practicals) to measure learning outcomes.</p><p>- Analyze training effectiveness and implement improvements as needed.</p><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in training the mentioned softwares in the job description?</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Training Executive - IT

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The Learning Associate works with their Country L&amp;D manager, Operations Managers, Area Managers, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Warehouse Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
  </li>
  <li>
   Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
  </li>
  <li>
   Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
  </li>
  <li>
   Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
  </li>
  <li>
   Execute plans to close gaps in the developmental needs for individuals and groups
  </li>
  <li>
   Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
  </li>
  <li>
   Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of Microsoft Office including Outlook, Word, and Excel
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Travel to different stations in the shift or during the week is required as per business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience managing multiple projects, prioritizing, planning, and managing time
  </li>
  <li>
   Knowledge of Photoshop, video editing, and related tools
  </li>
  <li>
   Operations knowledge
  </li>
  <li>
   Previous experience as a trainer, prior training, teaching or presentation experience
  </li>
  <li>
   Willingness to work in different areas as required by training needs
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Q-Express Documents Transport - G25
 <br/>
 <br/>
 Job ID: A3128894
</div>


Learning Associate

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Learning Associate works with their Country L&amp;D manager, Operations Managers, Area Managers, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Warehouse Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.<br>
<br>
Key job responsibilities<br>
<ul><li>Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)</li><li>Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance</li><li>Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects</li><li>Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content</li><li>Execute plans to close gaps in the developmental needs for individuals and groups</li><li>Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes</li><li>Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Knowledge of Microsoft Office including Outlook, Word, and Excel</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Travel to different stations in the shift or during the week is required as per business needs.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience managing multiple projects, prioritizing, planning, and managing time</li><li>Knowledge of Photoshop, video editing, and related tools</li><li>Operations knowledge</li><li>Previous experience as a trainer, prior training, teaching or presentation experience</li><li>Willingness to work in different areas as required by training needs</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

<p>Job description:</p><p>We are seeking an experienced <b>Part-Time Advanced Excel Trainer</b> to deliver high-quality training sessions to professionals and students. The trainer will conduct interactive, practical sessions on advanced Excel topics and ensure participants gain strong hands-on capability.</p><p>- Candidate must have experience in training Advanced Excel topics (but not limited to) - such as:</p><ul><li>Advanced formulas &amp; functions</li><li>Data cleaning, transformation, and analysis</li><li>PivotTables, PivotCharts, Power Query</li><li>Macros &amp; VBA</li><li>Data visualization techniques</li><li>Advanced Excel automation and productivity tools</li><li>Deliver training both in-person and via virtual platform</li><li>Customize training modules based on audience needs</li></ul><p>- Prepare or customize training content, manuals, assignments, and practice data files.</p><p>- Provide guidance, troubleshooting, and problem-solving support to participants.</p><p>- Assess learner progress through quizzes, exercises, and feedback sessions.</p><p>- Offer post-training support for clarifications and practice tasks (if required).</p><p>Job Type: Part-time</p><p>Application Question(s):</p><ul><li>Are you available to train in the afternoon?</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Advanced Excel Trainer

<p>We are seeking an experienced <b>Part-Time Advanced Excel Trainer</b> to deliver high-quality training sessions to professionals and students. The trainer will conduct interactive, practical sessions on advanced Excel topics and ensure participants gain strong hands-on capability.</p><p>- Candidate must have experience in training Advanced Excel topics (but not limited to) - such as:</p><ul><li>Advanced formulas &amp; functions</li><li>Data cleaning, transformation, and analysis</li><li>PivotTables, PivotCharts, Power Query</li><li>Macros &amp; VBA</li><li>Data visualization techniques</li><li>Advanced Excel automation and productivity tools</li><li>Deliver training both in-person and via virtual platform</li><li>Customize training modules based on audience needs</li></ul><p>- Prepare or customize training content, manuals, assignments, and practice data files.</p><p>- Provide guidance, troubleshooting, and problem-solving support to participants.</p><p>- Assess learner progress through quizzes, exercises, and feedback sessions.</p><p>- Offer post-training support for clarifications and practice tasks (if required).</p><p>Job Type: Part-time</p><p>Application Question(s):</p><ul><li>Are you available to conduct trainings between 1pm - 5pm on weekdays?</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Advanced MS Excel Trainer

Explore 960+ Training specialist in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

960 training specialist jobs IN Abu Dhabi

Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Sales Specialist - Noatum Logistics

Training Executive - IT

Learning Associate

Learning Associate

Advanced Excel Trainer

Advanced MS Excel Trainer