academic operation associate Jobs in Hyderabad

academic operation associate

area sales manager

associate - operations

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business operations associate

director of inside sales Jobs in Hyderabad

director of inside sales

university operations manager post sales operations

NxtWave

<div>
 
 
 Job Description
 
 
 
 
 Position Title:
 
 University Operations Manager (UOM)
 
 
 
 Function:
 
 Post-Sales Operations &ndash; University Partnerships
 
 
 
 Location:
 
 [Hyderabad &amp; followed by Universities location]
 
 
 
 
 
 Role Summary
 
 
 
 The University Operation Manager will be the
 
 single point of contact
 
 for partnered universities after MoU signing, ensuring every operational, contractual, and administrative milestone is achieved
 
 before classwork begins
 
 .
 
 
 They will maintain strong relationships with senior university stakeholders, coordinate multiple internal functions, and ensure
 
 on-time, smooth academic launches
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own the
 
 entire post-MoU onboarding cycle
 
 for assigned universities in parallel.
 </li>
 <li>
 Coordinate
 
 MoU finalisation, service agreement execution, and escrow account creation
 
 .
 </li>
 <li>
 Manage
 
 curriculum alignment, infrastructure readiness, and website integration
 
 .
 </li>
 <li>
 Integrate our admissions process with the university's system &amp; train relevant staff.
 </li>
 <li>
 Conduct
 
 weekly review calls
 
 with university stakeholders and internal teams.
 </li>
 <li>
 Maintain and update
 
 centralised trackers &amp; dashboards
 
 to monitor readiness.
 </li>
 <li>
 Escalate and resolve bottlenecks quickly to ensure zero-delay launches.
 </li>
 <li>
 Build
 
 relationship maps
 
 for each university to know exactly &ldquo;who to call for what&rdquo;.
 </li>
 <li>
 Ensure smooth handover to the Academic Program Operations team post-launch.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Execution Mindset
 
 &ndash; Delivers results under tight timelines.
 </li>
 <li>
 
 Stakeholder Management
 
 &ndash; Ability to influence without direct authority.
 </li>
 <li>
 
 Process Orientation
 
 &ndash; Follows SOPs, identifies gaps, and improves processes.
 </li>
 <li>
 
 Communication Skills
 
 &ndash; Excellent verbal &amp; written skills in English; local language fluency preferred.
 </li>
 <li>
 
 Problem-Solving
 
 &ndash; Navigates bureaucracy &amp; resolves operational blockers.
 </li>
 <li>
 
 Multi-Tasking
 
 &ndash; Manages multiple universities in parallel without delays.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 
 3+ years
 
 in Partner Success, Client Servicing, Enterprise Onboarding, or Higher Education Partnerships.
 </li>
 <li>
 Proven track record in high-value, multi-stakeholder project delivery.
 </li>
 <li>
 Experience in
 
 fast-paced, growth-stage companies
 
 is a must.
 </li>
 <li>
 Familiarity with education sector operations is a plus.
 </li>
 </ul>
</div>

University Operations Manager (Post-Sales Operations)

Iconic Fashion India

<div>
 
 
 Job Summary
 
 
 
 The Area Manager will be responsible for overseeing multiple stores/outlets within a designated area. This role requires ensuring sales targets are achieved, operations are smooth, customer service is maintained at high standards, and company policies are followed. The Area Manager will lead, train, and motivate store teams to deliver strong business results.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and supervise daily operations of all stores in the assigned area.
 </li>
 <li>
 Achieve sales, revenue, and profitability targets.
 </li>
 <li>
 Ensure proper visual merchandising, stock levels, and product availability.
 </li>
 <li>
 Monitor store performance through sales reports, KPIs, and regular visits.
 </li>
 <li>
 Build, train, and develop store staff for better productivity and customer service.
 </li>
 <li>
 Handle escalated customer issues and resolve them promptly.
 </li>
 <li>
 Implement marketing, promotional, and operational strategies as directed by management.
 </li>
 <li>
 Maintain discipline, compliance, and adherence to company policies across all stores.
 </li>
 <li>
 Analyze market trends and competitor activities to suggest improvements.
 </li>
 <li>
 Report area performance and key updates to senior management regularly.
 </li>
 <li>
 Achieving Spsf of the stores compare to category performance.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Sales and target-driven mindset.
 </li>
 <li>
 Problem-solving and decision-making skills.
 </li>
 <li>
 Good knowledge of retail operations / business development.
 </li>
 <li>
 Ability to travel extensively within the assigned area.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Graduate / Postgraduate in Business, Management, or related field.
 </li>
 <li>
 5&ndash;10 years of experience in Retail / SIS/Distribution.
 </li>
 </ul>
 
 Prior experience in handling multiple stores/branches/territories is preferred.
 
 
 
 
 
 Kindly share your resumes -
 
 hrcommunications@samarthlifestyle.com
 
 
 
 Contact number - 96252 23313
 
 
 
</div>

Area Sales Manager

Reliance Retail

<div>
 
 Manager Facilities
 
 
 
 
 Role Summary
 
 
 
 As the Manager Facilities at Swadesh, you will be responsible for the end-to-end supervision of all infrastructure support functions including housekeeping, technical maintenance (MST), valet services, and packing operations. You will ensure that the physical store environment remains clean, safe, functional, and guest-ready at all timesaligning with Swadeshs high standards of hospitality and luxury retail experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Team &amp; Workflow Management
 
 
 </li>
 </ul>
 Supervise third-party staff including housekeeping, maintenance technicians, packers, and valet teams.
 
 
 Allocate daily responsibilities and ensure seamless execution of workflows across store zonessales floor, back office, restrooms, stockroom, and parking.
 
 
 Ensure each team functions within SOPs, with timely task execution, grooming, and service alignment.
 
 
 <ul>
 <li>
 Cleanliness &amp; Hygiene Oversight
 
 
 </li>
 </ul>
 Monitor regular cleaning, sanitation, and waste disposal operations.
 
 
 Ensure all customer-facing and staff areas (e.g., restrooms, trial rooms, glass displays, entryways) are always clean and maintained.
 
 
 Plan and execute deep cleaning routines during non-peak hours.
 
 
 <ul>
 <li>
 Preventive &amp; Reactive Maintenance
 
 
 </li>
 </ul>
 Oversee routine maintenance checks and preventive servicing of plumbing, electrical, HVAC, lighting, furniture, and fixtures.
 
 
 Coordinate quick resolution of urgent repair needs and ensure timely reporting/escalation of major issues.
 
 
 Maintain records of repairs, inspections, and AMC/vendor interventions.
 
 
 <ul>
 <li>
 Inventory &amp; Supplies Control
 
 
 </li>
 </ul>
 Monitor usage and replenishment of cleaning materials, tools, safety gear, and packaging consumables.
 
 
 Raise requisitions for stock in coordination with procurement; avoid overuse or shortages.
 
 
 <ul>
 <li>
 Event &amp; Peak Period Readiness
 
 
 </li>
 </ul>
 Prepare the store for special events, exhibitions, or high-footfall days with advance cleaning, valet optimization, and aesthetic readiness.
 
 
 Coordinate with VM and Events teams for set-up, movement, and post-event clean-up.
 
 
 <ul>
 <li>
 Safety, Compliance &amp; Customer Comfort
 
 
 </li>
 </ul>
 Ensure adherence to safety standardsPPE usage, chemical handling, fire safety, and spill prevention.
 
 
 Keep aisles, exits, and parking zones hazard-free and guest-ready.
 
 
 Monitor valet operations for safety, efficiency, and service etiquette.
 
 
 <ul>
 <li>
 Documentation &amp; Reporting
 
 
 </li>
 </ul>
 Maintain daily logs of cleaning, maintenance checks, valet operations, and packing support.
 
 
 Prepare weekly reports on staffing, attendance, issue resolutions, and escalations.
 
 
 Track vendor SLAs, billing accuracy, and staff performance audits.
 
 
 
 Functional Expertise
 
 
 
 Housekeeping standards &amp; SOPs
 
 
 General maintenance &amp; AMC coordination
 
 
 Stock &amp; packaging workflow familiarity
 
 
 Valet logistics and customer service
 
 
 Vendor coordination and performance tracking
 
 
 Health, hygiene &amp; safety compliance
 
 
 
 Behavioral Competencies
 
 
 
 Proactive Ownership &amp; Problem Solving
 
 
 Team Supervision &amp; Multitasking
 
 
 Communication &amp; Conflict Resolution
 
 
 Process Orientation with Attention to Detail
 
 
 Customer-Centric Operational Thinking
 
 
 Agility under Pressure
 
 
 
 Eligibility Criteria
 
 
 
 Graduate in Hospitality
 
 
 58 years of experience managing facility services in luxury retail, hospitality, or premium commercial environments.
 
 
 Familiarity with safety protocols, maintenance standards, and housekeeping benchmarks.
 
 
 Proven ability to manage third-party vendors and supervise cross-functional support staff.
</div>

Manager Facilities - Swadesh

<div>
 
 
 
 Business Operations Associate (BOA) Job Description
 
 
 
 
 
 
 
 
 
 
 
 About the Role
 
 :
 
 
 
 
 
 We&rsquo;re seeking a detail-oriented and dependabl
 
 e Business Operations Associate (BO
 
 A) to support our creative production operations. As a BOA, you'll play a critical role in managin
 
 g vendor payments, equipment movement logs, and footage tracki
 
 ng, ensuring that nothing slips through the cracks during our high-volume shoot and post-production cycle
 
 
 s.This role sits at th
 
 e intersection of finance, logistics, and data hygie
 
 ne, and is key to making sure our creative engine runs efficiently across all campuses and department
 
 s.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Vendor &amp; Finance Support:
 
 
 
 
 
 <ul>
 <li>
 Collect and verify bills, quotes, and payment requests from vendors, freelancers, and rental patners
 </li>
 <li>
 Coordinate with the Finance team to ensure the timely submission and processing of payments
 </li>
 <li>
 Maintain up-to-date cost trackers for equipment, props, travel, and logistics
 </li>
 </ul>
 
 
 
 
 
 Footage &amp; Drive Management:
 
 
 
 
 
 <ul>
 <li>
 Log and track the movement of hard drives and footage between campuses, editors, and post teams
 </li>
 <li>
 Perform first-level file naming and folder hygiene checks before QC or editorial handoff
 </li>
 <li>
 Coordinate with Creative Ops Lead for NAS/cloud uploads and footage backups
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Reporting:
 
 
 
 
 
 <ul>
 <li>
 Maintain clear records for all shoot-related assets, expenses,and approvals
 </li>
 <li>
 Ensure internal documentation standards are followed (Google Sheets, Drive, Trello, or internal tools)
 </li>
 <li>
 Support Creative Operations in preparing weekly summaries andreport updates
 </li>
 </ul>
 
 
 
 
 
 Team &amp; Vendor Communication:
 
 
 
 
 
 <ul>
 <li>
 Liaise with editors, production assistants, and stakeholders on asset handovers and follow-ups
 </li>
 <li>
 Coordinate with vendors for delivery timelines, invoice clarifications, and payment statuses
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in back-office coordination, preferably in media, production, or operations
 </li>
 <li>
 Strong command of Excel/Google Sheets and cloud storage tools (Google Drive, Dropbox, etc.)
 </li>
 <li>
 Attention to detail and the ability to manage multiple threads without dropping the ball
 </li>
 <li>
 Basic understanding of production workflows, file formats, and data organization
 </li>
 <li>
 Good communication skills for coordination with both creative and admin teams
 </li>
 <li>
 Highly organized, deadline-driven, and discreet with sensitive data
 </li>
 <li>
 Bonus: Experience using tools like Trello, Notion, or ERP systems
 </li>
 </ul>
 
 
 
 
 
 Why This Role Matters:
 
 
 
 
 
 <ul>
 <li>
 Be the operational backbone behinda fast-growing content team
 </li>
 <li>
 Gain exposure to creative workflows and media production logistics
 </li>
 <li>
 Work with a multidisciplinary team of editors, producers, cinematographers, and finance
 </li>
 <li>
 Opportunity to grow into production operations, post-production management, or project coordination roles
 </li>
 </ul>
</div>

Business Operations Associate

<div>
 
 
 
 Watch now
 
 
 
 
 
 Curriculum Operations Associate
 
 
 
 
 
 
 
 About Nxtwave:
 
 
 
 NxtWave was founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023,
 
 NxtWave raised ₹275 crore, led by Greater Pacific Capital, a leading international private equity firm
 
 . The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including the founders of some of India's unicorns.
 
 
 NxtWave is one of
 
 India's fastest-growing Ed-Tech startups
 
 , revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their
 
 educational background with its CCBP 4.0 programs.
 
 
 
 As an
 
 official partner for NSDC
 
 under the Ministry of Skill Development &amp; Entrepreneurship, Government of India, and recognized by NASSCOM, the Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as
 
 'The Greatest Brand in Education'
 
 in a research-based listing by URS Media, a leading international media house. NxtWave has also been honored with the
 
 "Startup Spotlight Award 2023"
 
 by T-Hub on its 8th Foundation Day.
 
 
 Recently, NxtWave's founders, Anupam Pedarla and Sashank Gujjula, were honored in the
 
 2024 Forbes India 30 Under 30
 
 for their exceptional contribution to transforming the tech education landscape in India.
 
 
 The edtech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one's mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes.
 
 
 Presently, NxtWave has paid subscribers from
 
 647+ districts
 
 across India. In just 2.5 years, CCBP 4.0 learners have been hired by
 
 1750+
 
 
 companies
 
 , including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.
 
 
 Know more about NxtWave:
 
 https://www.ccbp.in
 
 
 
 
 Job Summary:
 
 
 
 As a Curriculum Operations Lead at NxtWave, you will be responsible for:
 
 <ul>
 <li>
 
 Curriculum Implementation:
 
 Oversee the efficient delivery of curriculum across the CCBP 4.0 program, ensuring consistent quality and timely rollout.
 </li>
 <li>
 
 Process Optimization:
 
 Develop and standardize operational processes to support seamless curriculum deployment and maintenance.
 </li>
 <li>
 
 Quality Assurance:
 
 Implement rigorous quality control measures to maintain high standards across all curriculum materials.
 </li>
 <li>
 
 Cross-functional Coordination:
 
 Serve as the bridge between curriculum development, technical teams, and teaching staff to ensure aligned execution.
 </li>
 <li>
 
 Performance Tracking:
 
 Monitor key operational metrics to improve curriculum delivery and student outcomes.
 </li>
 </ul>
 
 
 Responsibilities:
 
 
 <ol>
 <li>
 
 Curriculum Customization &amp; Alignment
 
 </li>
 </ol>
 <ul>
 <li>
 Support in tailoring the curriculum for specific academic programs in collaboration with universities, ensuring alignment with their educational standards.
 </li>
 <li>
 Assist in adapting course content, structure, and delivery methods based on institutional needs and regulatory guidelines.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Credit &amp; Course Negotiation
 
 </li>
 </ol>
 <ul>
 <li>
 Support the process of aligning courses with academic credit policies of partner universities.
 </li>
 <li>
 Assist in preparing documentation required for curriculum accreditation and approval within university programs.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Regulatory Compliance
 
 </li>
 </ol>
 <ul>
 <li>
 Ensure basic adherence of the curriculum to national and regional standards (e.g., AICTE, UGC) under guidance.
 </li>
 <li>
 Stay informed about relevant regulatory updates impacting curriculum design and delivery.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Academic Approvals Coordination
 
 </li>
 </ol>
 <ul>
 <li>
 Coordinate with university representatives to facilitate course approval processes through bodies like HODs, Deans, and Academic Senates.
 </li>
 <li>
 Track and follow up on approval milestones to ensure timely progression.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Partnership Management
 
 </li>
 </ol>
 <ul>
 <li>
 Maintain regular communication with university stakeholders to support curriculum integration into academic programs.
 </li>
 <li>
 Act as a supporting point of contact for curriculum and regulatory matters.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Compliance Reporting
 
 </li>
 </ol>
 <ul>
 <li>
 Assist in preparing reports related to curriculum adoption, credit mapping, and compliance.
 </li>
 <li>
 Maintain accurate records of approvals, documentation, and communication with university stakeholders.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Feedback Integration
 
 </li>
 </ol>
 <ul>
 <li>
 Collect and organize feedback from universities on curriculum relevance and compliance.
 </li>
 <li>
 Work with internal teams to suggest basic improvements to align offerings with academic and regulatory expectations.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Operational Support in Strategic Consultation
 
 </li>
 </ol>
 <ul>
 <li>
 Support senior team members in advising universities on curriculum integration and compliance.
 </li>
 <li>
 Contribute inputs during curriculum planning based on academic and regulatory trends.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 Market &amp; Regulatory Insight
 
 </li>
 </ol>
 <ul>
 <li>
 Track key regulatory and academic developments in the higher education sector.
 </li>
 <li>
 Share insights with the team to help maintain curriculum relevance and compliance.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Education, Business Administration, or related field; Master's degree preferred.
 </li>
 <li>
 Minimum 1 year of experience in operations management, preferably in education or EdTech.
 </li>
 <li>
 Strong project management skills with experience in process design and implementation.
 </li>
 <li>
 Excellent organizational abilities with attention to detail and quality.
 </li>
 <li>
 Demonstrated ability to work cross-functionally and manage multiple stakeholders.
 </li>
 <li>
 Data-driven approach to problem-solving and decision-making.
 </li>
 <li>
 Proficiency with project management tools and learning management systems.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Basic understanding of curriculum development and instructional design principles.
 </li>
 <li>
 Familiarity with educational technology trends and tools.
 </li>
 <li>
 Passion for education and student success.
 </li>
 <li>
 Should be proficient in Excel, a confident presenter, and an effective communicator.
 </li>
 </ul>
 
 
 Job Overview:
 
 
 <ul>
 <li>
 Location:
 
 Hyderabad
 
 </li>
 <li>
 Job Type:
 
 Full-Time
 
 </li>
 <li>
 Work:
 
 Office
 
 </li>
 <li>
 Working Days: 6
 
 -Day Week
 
 </li>
 <li>
 Experience: Minimum 1 Year in Operations Management
 </li>
 </ul>
 
 
</div>

Academic Operation Associate

Good Health Company

<div>
 
 
 Job Title:
 
 International Marketplace Manager &ndash; USA &amp; UK Focus
 
 
 
 Department:
 
 E-commerce
 
 
 
 Location:
 
 Hyderabad
 
 
 
 Job Role:
 
 Full Time
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking an International Marketplace Manager to establish, manage, and grow our brand presence across leading marketplaces in the USA and UK, including Amazon, Walmart, and eBay. The role requires expertise in cross-border e-commerce operations, cataloging, compliance, and performance optimization. The ideal candidate should be highly detail-oriented, data-driven, and experienced in scaling brands on international platforms, with a primary focus on the North American and UK markets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage day-to-day operations on Amazon US, Amazon UK, Walmart, and eBay
 </li>
 <li>
 Oversee product listings, A+ content creation, keyword optimization, pricing, promotions, and inventory updates tailored for USA &amp; UK markets
 </li>
 <li>
 Plan and execute promotional campaigns, deals, and platform-specific ads aligned with local market trends
 </li>
 <li>
 Monitor and improve product visibility, search rankings, ratings, reviews, and overall brand presence
 </li>
 <li>
 Analyze international sales performance, ad spends, returns, and customer insights, delivering actionable reports
 </li>
 <li>
 Ensure compliance with marketplace regulations, taxation, and required documentation for USA &amp; UK
 </li>
 <li>
 Coordinate with logistics providers and warehouses for smooth cross-border fulfillment, returns management, and Prime-eligible shipping (FBA/WFS/eBay Global Shipping Program)
 </li>
 <li>
 Work closely with design, content, and product teams to localize content for the US and UK audiences
 </li>
 <li>
 Maintain monthly reporting of KPIs such as sales, advertising ROAS, commissions, and account health
 </li>
 <li>
 Research new opportunities within the USA &amp; UK digital retail landscape, including emerging marketplaces and partnerships
 </li>
 </ul>
 
 
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Graduate in Business, Marketing, International Trade, or a relevant field
 </li>
 <li>
 2&ndash;4 years of proven experience handling USA &amp; UK e-commerce marketplaces (Amazon, Walmart, eBay)
 </li>
 <li>
 Strong knowledge of FBA, WFS, and global logistics processes
 </li>
 <li>
 Proficiency in Excel, analytics dashboards, and reporting tools
 </li>
 <li>
 Experience with SEO/keyword tools for marketplace optimization (Helium 10, Jungle Scout, etc.) is a plus
 </li>
 <li>
 Familiarity with US &amp; UK trade regulations, VAT, customs, and compliance documentation
 </li>
 <li>
 Strong analytical, organizational, and project management skills
 </li>
 <li>
 Ability to adapt to fast-paced international market dynamics and work across time zones
 </li>
 </ul>
 
 
 
 
 
 
 
 
 NOTE:
 
 
 
 
 Interested candidates please fill this below mentioned google form link
 
 
 
 https://forms.gle/QuLc3Ux3AZStNQGq6
 
 
 
</div>

Ecommerce Manager

Fanatics

<div>
 
 Key Responsibilities
 
 
 
 
 JOB DESCRIPTION
 
 
 
 <ul>
 <li>
 Provide direct technical support to Fulfillment &amp;Manufacturing/Embellishment Centers, partnering closely with facility leaders and operations teams.
 </li>
 <li>
 Monitor, triage, and resolve support tickets and severity incidents with urgency, focusing on minimizing downtime and impact to operations.
 </li>
 <li>
 Lead root cause analysis to eliminate systemic issues, focusing on permanent solutions rather than temporary workarounds.
 </li>
 <li>
 Document issues, fixes, and troubleshooting procedures to build a detailed support runbook and team-wide knowledge base for recurring and high-frequency issues.
 </li>
 <li>
 Troubleshoot and support critical Warehouse Management Systems (WMS), Manufacturing Systems, Warehouse Control Systems (WCS), Parcel Management Systems, REST APIs, ERP integrations, and direct-to-consumer (DTC) platforms.
 </li>
 <li>
 Partner with cross-functional teams, including engineering and supply chain operations, to ensure 99.9% uptime and a seamless flow of goods.
 </li>
 <li>
 Analyze system data to identify trends, optimize processes, and recommend continuous improvements.
 </li>
 <li>
 Participate in a 24/7 on-call rotation for high-severity incidents.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 Qualifications and Experience
 
 
 
 <ul>
 <li>
 2-3+ years of experience managing a technical support or ticket queue in a fast-paced, operational environment.
 </li>
 <li>
 Strong incident management and troubleshooting skills, including ability to quickly identify, triage, communicate, and resolve complex issues.
 </li>
 <li>
 Proficiency in writing and troubleshooting complex SQL queries (Oracle, MS SQL, MySQL, Postgres, etc.).
 </li>
 <li>
 Proven experience building and maintaining technical documentation and support runbooks.
 </li>
 <li>
 Hands-on programming experience in one or more object-oriented languages such as GoLang, Perl, Python, C#, C++, .NET.
 </li>
 <li>
 Strong communication skills, with the ability to build trust and alignment across operations and engineering teams.
 </li>
 <li>
 Experience troubleshooting REST APIs, complex system integrations, and backend processes.
 </li>
 <li>
 Ability to troubleshoot custom-built or third-party software that handles order customization, production scheduling, and inventory management.
 </li>
 <li>
 Basic knowledge of server, network, and storage systems, especially as they relate to manufacturing and fulfillment equipment connectivity and system uptime.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Familiarity with Warehouse Management Systems (WMS) like Manhattan (WMi/WMOS/Active/Scale), JDA, HighJump, or Logfire.
 </li>
 <li>
 Familiarity with software systems used in custom manufacturing - Manufacturing Execution Systems, and Product Lifecycle Management (PLM).
 </li>
 <li>
 Familiarity with Warehouse Control Systems (WCS) such as Compass, Dematic, Intelligrated, Knapp or Pyramid etc.
 </li>
 <li>
 Experience supporting Parcel Management Systems such as ProShip, BluJay, Logistyx, or Pierbridge.
 </li>
 <li>
 Exposure to ERP systems and supply chain backend integrations.
 </li>
 <li>
 Experience in direct-to-consumer / eCommerce environments.
 </li>
 <li>
 Familiarity with distributed systems, Kubernetes, microservices, and orchestration tools like Temporal is a plus.
 </li>
 <li>
 Understanding of the digital workflow from order intake to design file processing and machine interfacing.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
 
 
 
 About The Team
 
 
 
 Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally &ndash; as well as its flagship site, www.fanatics.com.
 
 
 Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world&mdash;including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
 
 
 At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
 
 
 <ul>
 <li>
 Build Championship Teams
 </li>
 <li>
 Obsessed with Fans
 </li>
 <li>
 Limitless Entrepreneurial Spirit
 </li>
 <li>
 Determined and Relentless Mindset
 </li>
 </ul>
</div>

Software Engineer II

Explore 99+ University operations manager post sales operations in Hyderabad this September. Find roles across top companies and apply now to boost your career.