administration officer

operational specialist

operations assistant

user support officer

Prysmian

<div>
 As part of the IS team of OCI, providing IS administration support to the staff within the organization.
 <br/>
 <br/>
 <strong>
  Key Deliverables
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be responsible to provide first line support for network (edge switches), passive cabling (ethernet and fiber) and for the CCTV system.
  </li>
  <li>
   Provide first line support to all user enquiries and requests including factory regular visit and work.
  </li>
  <li>
   You will be responsible for supporting, testing and troubleshooting hardware and software issues.
  </li>
  <li>
   You will be responsible to provide on-call support to all users of OCI, whenever needed.
  </li>
  <li>
   Interact with third party for maintenance work.
  </li>
  <li>
   You will be responsible for performing preventive maintenance and support for OCI designated PCs, printers and Industrial PCs.
  </li>
  <li>
   Assist in setting up and running the IS infrastructure in conference and Board rooms.
  </li>
  <li>
   Installation of PCs, PC hardware components, printers and other PC peripherals.
  </li>
  <li>
   Responds to users inquires and requests for assistance with all PC related problems/queries.
  </li>
  <li>
   Assist in maintaining a library of all original software, utilities and manuals.
  </li>
  <li>
   Assist in setting-up/modification of e-mail accounts for users.
  </li>
  <li>
   Assist in configuring OCI owned smart phones and tablets.
  </li>
  <li>
   Ensure installation of new and upgraded version of application software on new and existing PC hardware.
  </li>
  <li>
   Install anti-virus software and ensure updates are applied.
  </li>
  <li>
   Raise requisitions for IS software requirements, hardware requirements, peripherals and other needs including disposal.
  </li>
  <li>
   Assist to keep stock of hardware spares.
  </li>
  <li>
   Assist in maintaining a register for all in-and-out IS assets.
  </li>
  <li>
   You will be responsible for handling and managing the basic configuration of switches.
  </li>
  <li>
   You will be responsible for update and maintaining regular security patches on all user PCs.
  </li>
  <li>
   Arrange and conduct user awareness training sessions for various IS applications.
  </li>
  <li>
   Assist in formulating continuous improvement initiatives to enhance efficiency of processes and reduction of costs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Job Profile:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma in Computer Science/ Information Technology.
  </li>
  <li>
   IT certification preferred (ITIL/ CCNA).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills/Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent bilingual communication skills (Arabic and English)
  </li>
  <li>
   Ability to communicate technical information to business and non-business users.
  </li>
  <li>
   Ability to perform root cause analysis.
  </li>
  <li>
   Knowledge of computer and/or network security systems, applications, procedures, and techniques.
  </li>
  <li>
   Ability to identify and resolve computer system malfunctions and operational problems.
  </li>
  <li>
   Excellent communication skills.
  </li>
  <li>
   Relationship management skills.
  </li>
  <li>
   Ability to take timely actions and decisions.
  </li>
  <li>
   Up-to-date knowledge of the latest IT and software trends
  </li>
  <li>
   Strong customer service ethos.
  </li>
  <li>
   Excellent organizational skills.
  </li>
  <li>
   Ability to quickly establish good working relationships with staff and customers.
  </li>
  <li>
   Willingness to work odd hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of experience in related industries.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business Understanding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good understanding of the overall IT operations is essential.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
  <br/>
  <br/>
 </em>
 <em>
  All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
  <br/>
  <br/>
 </em>
 <em>
  Visit our DE&amp;I Page to
 </em>
 <em>
  learn more about Prysmian's commitments.
  <br/>
  <br/>
 </em>
 Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
</div>


User Support Officer

Prysmian Group

<div><div>As part of the IS team of OCI, providing IS administration support to the staff within the organization.</div><div>
Key Deliverables:</div><ul><li>
You will be responsible to provide first line support for network (edge switches), passive cabling (ethernet and fiber) and for the CCTV system.</li><li>
Provide first line support to all user enquiries and requests including factory regular visit and work.</li><li>
You will be responsible for supporting, testing and troubleshooting hardware and software issues.</li><li>
You will be responsible to provide on-call support to all users of OCI, whenever needed.</li><li>
Interact with third party for maintenance work.</li><li>
You will be responsible for performing preventive maintenance and support for OCI designated PCs, printers and Industrial PCs.</li><li>
Assist in setting up and running the IS infrastructure in conference and Board rooms.</li><li>
Installation of PCs, PC hardware components, printers and other PC peripherals.</li><li>
Responds to users inquires and requests for assistance with all PC related problems/queries.</li><li>
Assist in maintaining a library of all original software, utilities and manuals.</li><li>
Assist in setting-up/modification of e-mail accounts for users.</li><li>
Assist in configuring OCI owned smart phones and tablets.</li><li>
Ensure installation of new and upgraded version of application software on new and existing PC hardware.</li><li>
Install anti-virus software and ensure updates are applied.</li><li>
Raise requisitions for IS software requirements, hardware requirements, peripherals and other needs including disposal.</li><li>
Assist to keep stock of hardware spares.</li><li>
Assist in maintaining a register for all in-and-out IS assets.</li><li>
You will be responsible for handling and managing the basic configuration of switches.</li><li>
You will be responsible for update and maintaining regular security patches on all user PCs.</li><li>
Arrange and conduct user awareness training sessions for various IS applications.</li><li>
Assist in formulating continuous improvement initiatives to enhance efficiency of processes and reduction of costs.</li></ul><div></div><div>
Job Profile:</div><div>
Qualifications:</div><ul><li>
Diploma in Computer Science/ Information Technology.</li><li>
IT certification preferred (ITIL/ CCNA).</li></ul><div></div><div><br>
Skills/Knowledge:</div><ul><li>
Excellent bilingual communication skills (Arabic and English)</li><li>
Ability to communicate technical information to business and non-business users.</li><li>
Ability to perform root cause analysis.</li><li>
Knowledge of computer and/or network security systems, applications, procedures, and techniques.</li><li>
Ability to identify and resolve computer system malfunctions and operational problems.</li><li>
Excellent communication skills.</li><li>
Relationship management skills.</li><li>
Ability to take timely actions and decisions.</li><li>
Up-to-date knowledge of the latest IT and software trends</li><li>
Strong customer service ethos.</li><li>
Excellent organizational skills.</li><li>
Ability to quickly establish good working relationships with staff and customers.</li><li>
Willingness to work odd hours.</li></ul><div></div><div><br>
Experience:</div><ul><li>
3+ years of experience in related industries.</li></ul><div></div><div><br>
Business Understanding:</div><ul><li>
Good understanding of the overall IT operations is essential.</li></ul><div></div><div><i>
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.</i></div><div><i><br>
All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</i></div><div></div><div><i>
Visit our </i><div><i>DE&amp;I Page</i></div><i> to</i><i> learn more about Prysmian's commitments.</i></div><div></div><div>
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</div></div><div></div>

Ooredoo Fintech

<div>
 <p>
  <strong>
   Role Title Officer Fintech Operations -Card
  </strong>
 </p>
 <p>
  <strong>
   Reporting to Head of Operations
  </strong>
 </p>
 <p>
  <strong>
   Division Operation
  </strong>
 </p>
 <p>
  <strong>
   Department / Section Operation
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Purpose
  </strong>
 </p>
 <p>
  <strong>
   Context
  </strong>
 </p>
 <p>
  As the Card Operations Officer at OFTI, you will play a key role in managing card-related operational activities and ensuring the seamless execution of card services. Reporting directly to the Head of Operations, your primary responsibility will be to oversee day-to-day card operations, including card issuance, transaction processing, reconciliation, dispute resolution, and coordination with third-party service providers. Your contributions will be essential in maintaining operational efficiency, compliance, and delivering a superior customer experience across card products.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Context
  </strong>
 </p>
 <p>
  OFT Oman is an innovative and dynamic start-up fintech company. We offer the heritage and stability of a hugely successful founding group combined with the unlimited ambition and passion of a talented team building intuitive, secure and convenient money management and payment tools for everyday people. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools.
 </p>
 <p>
  The role works as part of a small high performing hands-on team.
 </p>
 <ol>
  <li>
   <strong>
    ROLE ACCOUNTABILITIES
   </strong>
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  As the Card Operations Officer in our fintech company, you will be responsible for managing the day-to-day card operations, including card issuance, transaction processing, reconciliation, and dispute resolution. Reporting to the Head of Operation, your role involves collaborating with cross-functional teams to ensure smooth card-related transactions and adherence to compliance standards. Your ability to proactively identify process improvements and implement solutions will enhance operational efficiency. As a key contributor to operational integrity and customer satisfaction, your efforts will be critical to the success of our card products and services.
 </p>
 <ul>
  <li>
   Oversee and manage card operations, including issuance, activation, maintenance, and replacements for physical and digital cards.
  </li>
  <li>
   Monitor card transactions and ensure timely processing, settlement, and reconciliation with third-party processors and schemes.
  </li>
  <li>
   Handle customer disputes and chargebacks in accordance with scheme rules and internal policies.
  </li>
  <li>
   Collaborate with product, tech, and customer support teams to ensure seamless card operations and service delivery.
  </li>
  <li>
   Identify and resolve operational issues, discrepancies, and exceptions in card transactions.
  </li>
  <li>
   Support compliance with regulatory standards and card scheme requirements.
  </li>
  <li>
   Maintain strong relationships with card processors, vendors, and scheme partners.
  </li>
  <li>
   Assist in audits and provide documentation and operational insights as required.
  </li>
  <li>
   Contribute to the development and implementation of card operations policies, procedures, and SOPs.
  </li>
  <li>
   Proactively identify areas for process improvement and propose solutions to enhance card operations workflows.
  </li>
  <li>
   Have a track record of building and scaling the people, process and technology for card operations
  </li>
 </ul>
 <ol>
  <li>
   <strong>
    KEY PERFORMANCE INDICATORS (KPIs)
   </strong>
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <ul>
  <li>
   Accuracy of card transaction processing and reporting.
  </li>
  <li>
   Timeliness of reconciliation and settlement with third-party processors and card schemes.
  </li>
  <li>
   Efficiency in card operations and issue resolution.
  </li>
  <li>
   Successful collaboration with cross-functional teams.
  </li>
  <li>
   Positive feedback from third-party partners and vendors.
  </li>
  <li>
   Implementation of process improvements leading to enhanced operational efficiency
  </li>
 </ul>
 <ol>
  <li>
   <strong>
    EXPERIENCE AND QUALIFICATIONS
   </strong>
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 2 years of experience in card operations or related roles.
  </li>
  <li>
   Strong understanding of card schemes (Visa, ONS), payment processors, and transaction flows.
  </li>
  <li>
   Hands-on experience with card management, transaction processing, reconciliation, and financial reporting.
  </li>
  <li>
   Understanding of compliance and regulatory requirements within the fintech sector.
  </li>
  <li>
   Strong attention to detail and ability to maintain accurate financial records.
  </li>
  <li>
   Proven ability to collaborate with cross-functional teams to achieve common goals.
  </li>
 </ul>
 <p>
  <strong>
   Minimum Entry Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Finance, Accounting, Business, or related field.
  </li>
  <li>
   Familiarity with financial systems, software, and tools.
  </li>
  <li>
   Knowledge of financial regulations and compliance standards.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Excellent communication and interpersonal abilities.
  </li>
  <li>
   Ability to work in a fast-paced, agile environment with a focus on continuous improvement.
  </li>
 </ul>
 <p>
 </p>
</div>


Operational Specialist

TIVOLI

<div><b>Company Description</b><p><br>
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.</p><b><br>
Job Description</b><p><br>
As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.</p><b><br>
Qualifications</b><ul><li><br>
Familiar with the hotel operations available technology (PMS &amp; RMS) and all distribution channels.</li><li>Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li></ul><b><br>
Additional Information</b><p><br>
Reporting into Reservations Manager</p></div>

Reservation Agent

Multiline International general services

<p>We are looking for an experienced and proactive <b>HR Officer</b> currently based in <b>Oman</b> to support the company&rsquo;s human resources functions. The role involves managing recruitment, employee relations, payroll coordination, documentation, and compliance with Omani labour laws.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in the recruitment and onboarding process, including preparing offer letters and coordinating joining formalities.</li><li>Maintain and update employee records (contracts, personal files, attendance, leave, etc.).</li><li>Coordinate with PROs for visa processing, renewals, and other Ministry of Labour requirements.</li><li>Support payroll preparation by collecting and verifying attendance and leave data.</li><li>Handle employee grievances and disciplinary matters in line with company policy and Oman Labour Law.</li><li>Prepare HR reports and maintain confidentiality of employee information.</li><li>Ensure compliance with company policies and statutory obligations.</li><li>Liaise with various departments to facilitate smooth HR operations.</li><li>Assist in training and performance evaluation processes.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s Degree in Human Resource Management or related field.</li><li><b>Minimum 4 years of proven HR experience in Oman</b> (preferably in catering or hospitality sectors).</li><li>Sound knowledge of <b>Oman Labour Law</b> and HR best practices.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Strong communication and interpersonal skills.</li><li>Currently residing in Oman with valid residence/transferable visa preferred and immediate joining.</li><li>Fluent in English; Arabic language skills will be an added advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: RO400.000 per month</p><p>Application Question(s):</p><ul><li>Kindly confirm your current location. Are you presently in Oman ?</li><li>Kindly confirm your availability  to join immediately or within a short notice period?</li><li>Do you have sound knowledge of Oman Labour Law?</li></ul>

HR Officer

Nets-international Communication

<p><b>Job Overview</b><br/>We are seeking a talented Front End Developer to join our dynamic team. In this role, you will be responsible for creating engaging and user-friendly web applications that enhance the overall user experience. You will collaborate with designers, product managers, and back-end developers to deliver high-quality digital solutions for our e-commerce platform and mobile applications. The ideal candidate will have a strong foundation in front-end development technologies and a passion for design and usability.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and maintain responsive web applications using HTML, CSS and JavaScript frameworks such as React or Angular.</li><li>Collaborate closely with UX/UI designers to implement visually appealing interfaces with strong usability, accessibility and interaction design.</li><li>Participate in the full software development lifecycle (SDLC): requirements gathering, wireframing, prototyping, user flows, and user acceptance testing.</li><li>Conduct user research and usability testing to inform design decisions and validate user experience assumptions.</li><li>Incorporate data-visualisation techniques and analytics, enabling effective presentation of insights within applications.</li><li>Optimise applications for speed, scalability, cross-browser compatibility, and mobile responsiveness.</li><li>Work in an Agile environment, delivering features iteratively and collaborating in sprints.</li><li>Implement A/B testing and evaluate design/feature effectiveness to drive user engagement and conversion.</li><li>Stay up to date with emerging trends in front-end development, design thinking, UI/UX best practices, and web technologies.</li></ul><p><b>Requirements:</b></p><ul><li>Proficiency in front-end development languages: HTML, CSS, JavaScript and frameworks such as React or Angular.</li><li>Experience working on e-commerce platforms and/or mobile applications (web-mobile hybrid or native integrations).</li><li>Familiarity with design and prototyping tools such as Figma, Adobe XD, Sketch or InVision.</li><li>Strong understanding of web accessibility standards (WCAG) and responsive design principles.</li><li>Experience working with RESTful APIs for seamless front-end/back-end integration.</li><li>Familiarity with analytics tools such as Google Analytics 360 or Adobe Analytics for data-driven UX decisions.</li><li>Comfortable working collaboratively in a team-oriented environment, using Agile methodologies (Scrum/Kanban).</li><li>Strong analytical skills, with emphasis on interaction design, information architecture and usability testing.</li><li>Experience with version control systems such as Git.</li><li>Bonus: Experience in mobile-first design, progressive web apps (PWAs), and performance optimisation techniques</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>What is your monthly current salary?</li><li>What is your monthly expected salary?</li><li>What is your notice period?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>UI UX Engineer: 3 years (Required)</li></ul>

UI/UX Engineer

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385 user support officer jobs IN Oman

User Support Officer

User Support Officer

User Support Officer

Operational Specialist

Reservation Agent

HR Officer

UI/UX Engineer