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user support specialist

arabam.com

<div>
 
 We are looking for a Support Specialist
 
 
 
 
 
 
 About the Company
 
 
 
 Arabam.com, the leading auto classifieds marketplace of Turkey, was established in 2000 and joined the iLab Holding family in 2016.
 
 
 The arabam.com team, working with the mission to make buying and selling vehicles from the Internet much more reliable, easier and more comfortable, aims to improve the users experience with new functions continuously.
 
 
 Those who want to sell their car or who want to buy a car can make transactions anytime, anywhere.
 
 
 
 
 <ul>
 <li>
 7 million users per month,
 </li>
 <li>
 Over 200 million page views,
 </li>
 <li>
 7000+ car dealer members,
 </li>
 <li>
 6 million individual members,
 </li>
 <li>
 92% mobile traffic.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You'll Do:
 
 
 <ul>
 <li>
 Familiar with software development processes and Agile approach.
 </li>
 <li>
 Diagnose and troubleshoot software and connectivity problems, assist users with their queries, and manage support tickets.
 </li>
 <li>
 Able to identify issues by using SQL queries and by interpret data.
 </li>
 <li>
 Use monitoring tools to track system performance, identify issues and bottlenecks and provide feedback.
 </li>
 <li>
 Continuously improve technical support processes to enhance customer satisfaction and software quality.
 </li>
 <li>
 Collaborate with development teams to resolve issues and actively contribute to new developments.
 </li>
 <li>
 Relay client feedback to the development and product teams.
 </li>
 <li>
 Provide training and support to users on new software releases, preparing and updating user manuals.
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (preferred).
 </li>
 <li>
 
 2+ years of experience in a technical support or software helpdesk role.
 
 </li>
 <li>
 Familiarity with ticket management systems like Atlassian JIRA.
 </li>
 <li>
 Experience with
 
 MSSQL and PostgreSQL databases.
 
 Ability to write database queries and verify data accuracy.
 </li>
 <li>
 Familiarity with monitoring tools
 
 (Grafana, Kibana, Prometheus).
 
 </li>
 <li>
 Knowledge of operation systems
 
 (Windows, Linux) and system security.
 
 </li>
 <li>
 Knowledge of Agile methodologies. Experience in CI/CD processes.
 </li>
 <li>
 Debugging skills to identify and resolve software issues (preferred).
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Ability to work well in teams, sharing views clearly and collaborating with other departments.
 </li>
 </ul>
 
 
 
 
 
 What Do We Offer:
 
 
 <ul>
 <li>
 We continue to work remotely due to a pandemic since March 2020,
 </li>
 <li>
 The development team is consisting of people who are collaborative, sincere, talented and willing to learn and share new things,
 </li>
 <li>
 We are a rapidly growing company, this means a lot of opportunities
 </li>
 <li>
 We support developers to improve their skills, the candidate will have access to online learning courses,
 </li>
 <li>
 We encourage developers to test and implement cutting edge technologies,
 </li>
 <li>
 We have a medium publication that you can have a look: medium-arabamlabs
 </li>
 </ul>
 
 
 
 
 arabam.com olarak ki&scedil;isel verilerinizi nas&inodot;l i&scedil;ledi&gbreve;imiz hakk&inodot;nda detayl&inodot; bilgi i&ccedil;in l&uuml;tfen a&scedil;a&gbreve;&inodot;daki linkte yer alan Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu &Ccedil;er&ccedil;evesinde Ayd&inodot;nlatma Metnimizi inceleyiniz.
 
 
 
 https://www.arabam.com/kisisel-bilgilerin-korunmasi
 
 
 
 Please check the below link to see our Candidate Privacy Notice for detailed information on how we process your personal data.
 
 
 
 https://www.arabam.com/kisisel-bilgilerin-korunmasi
 
 
 
 
</div>

Support Specialist

BAYEGAN

<div>
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Graduated from the Faculties of Engineering, (Preferably Industrial Engineering, Management Engineering, Computer Engineering, etc.).
 </li>
 <li>
 At least min. 2 years of experience in IT Support roles.
 </li>
 <li>
 Proven experience in IT support, including hardware and software troubleshooting for senior executives.
 </li>
 <li>
 Strong knowledge of Windows, macOS, Office 365, and mobile operating systems.
 </li>
 <li>
 Familiarity with network connectivity, system access management, and technical infrastructure setup for meetings.
 </li>
 <li>
 Experience with ticketing systems and meeting SLA deadlines.
 </li>
 <li>
 Understanding of IT security measures, backup solutions, and data protection practices.
 </li>
 <li>
 Ability to prepare and deliver technical training and orientation materials.
 </li>
 <li>
 Strong problem-solving skills with a proactive approach.
 </li>
 <li>
 Excellent organizational skills with attention to detail.
 </li>
 <li>
 Ability to communicate technical concepts clearly to non-technical users.
 </li>
 <li>
 Flexibility to adapt to evolving technologies and organizational needs.
 </li>
 <li>
 Willingness to support both office-based and field support operations.
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Manage the procurement and installation processes for computers, mobile devices, printers, and other hardware for senior executives, providing hands-on technical support when needed.
 </li>
 <li>
 Ensure the use of appropriate technologies and solutions to maintain necessary system security measures for executives&rsquo; domestic and international devices.
 </li>
 <li>
 Troubleshoot and resolve issues quickly on end-user devices (laptops, desktops, tablets, smartphones) and software.
 </li>
 <li>
 Check technical infrastructure and take necessary precautions before meetings and presentations planned across the organization.
 </li>
 <li>
 Manage processes such as system, network connectivity, and application access for domestic and international users, ensuring proper support.
 </li>
 <li>
 Deliver user support in compliance with IT policies.
 </li>
 <li>
 Perform maintenance and updates for end-user systems (Windows, macOS, Office 365, etc.).
 </li>
 <li>
 Complete tasks assigned through the ticketing system within SLA timelines.
 </li>
 <li>
 Participate in training on new technologies and applications, prepare training documentation, and deliver orientation presentations when required.
 </li>
 <li>
 Evaluate and, when appropriate, provide software and applications requested by users within the scope of IT policies.
 </li>
 <li>
 Follow and ensure the use of regular backup and security solutions to prevent data loss.
 </li>
 <li>
 Organize, update, and document end-user inventory records.
 </li>
 <li>
 Provide training to help end users use IT systems more effectively.
 </li>
 <li>
 Continuously improve skills on new applications and security measures and lead internal improvement activities.
 </li>
 <li>
 Support the field support team when necessary.
 </li>
 <li>
 Define IT process procedures, update necessary documents, and ensure their publication.
 </li>
 </ul>
 
 
</div>

System Support Specialist

BIGO

<div>
 About BIGO
 
 BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&amp;D centres around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video).
 
 BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.
 
 Job Summary:
 
 The Family Management Advisor will play a pivotal role in fostering a vibrant and supportive community on BIGO LIVE. The role involves developing and executing strategies to engage and retain users, moderating content, and acting as a liaison between the company and its community members.
 
 Key Responsibilities:
 
 Community Engagement:
 
 Develop and implement strategies to increase user participation and satisfaction.Organize community events, contests, and interactive activities.Monitor community feedback and trends to identify growth opportunities.
 
 Content Moderation:
 
 Ensure all user-generated content adheres to BIGO LIVE&rsquo;s guidelines.Resolve conflicts and issues within the community promptly and professionally.
 
 User Support:
 
 Act as a point of contact for community members, addressing their questions and feedback.Provide timely support to users, resolving any platform-related issues.
 
 Analytics and Reporting:
 
 Track and analyze community metrics to measure engagement effectiveness.Prepare regular reports on community activities, trends, and insights.Use data-driven approaches to optimize community management practices.
 
 Cross-functional Collaboration:
 
 Provide insights and recommendations to improve platform features based on community feedback.Participate in cross-departmental projects to enhance user experience and community growth.
 
 Requirements:
 
 Bachelor&rsquo;s degree in marketing, business administration, or a related field (or equivalent experience).Native Turkish speaker with fluency in English.Excellent negotiation and communication skills.Strong project management skills with the ability to multitask and prioritize effectively.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong data analysis skills.Up-to-date knowledge of the streaming industry, mobile app trends.
</div>

Community Management Specialist

Sanofi

<div>People Services Specialist - Turkey &amp; Levant
The role has the overall accountability of the end-to-end People Services - Operations is to deliver best-in-class service to Employees and to partner with relevant business representatives across the Turkey &amp; Levant organization to ensure sustainable processes. 
The People Services Specialist reports to the Head of People Services Eurasia. 
In addition to this oriented role within the company the People Services Specialist ensures all administrative management of the employees. 
Key Responsibilities
The purpose of People Services Specialist is to ensure that:<ul><li>
Ensure smooth process for On-boarding and Off-boarding</li><li>
Ensure smooth process of all Job changes</li><li>
Ensure smooth process of all new recruits are created on Workday timely</li><li>
Follow up all KPIs for People Services tasks</li><li>
Ensure all the all data is kept up to-date in the Workday system</li><li>
Ensure accurate payroll input is sent timely to the payroll department</li><li>
Legal payment requests follow up</li><li>
Conducting expatriate transactions</li><li>
Supporting benefits transactions (Medical plan, lunch ticket etc)</li><li>
Managing employee reward platform</li><li>
Supporting personnel administration tasks such as employment certificate, visa documents demands etc. when needed</li><li>
Managing Workday master data</li><li>
Act as point of contact for between internal and external clients</li><li>
Handle requests and queries appropriately</li><li>
Ensure business partnering and support to People and Culture and the affiliate</li><li>
Ensure compliance is respected</li><li>
Manage employee self-service platform locally in collaboration with People and Culture team</li></ul> 
Requirements:<ul><li>
Very good understanding of relevant People &amp; Culture topics</li><li>
Fluent in English and Turkish in both speaking and writing</li><li>
Solid communications skills</li><li>
Ability to handle sensitive and confidential information</li><li>
Team spirit</li><li>
Sound administration skills</li><li>
Providing timely and efficient support to People Services, People &amp; Culture, line managers and employees</li><li>
Personality with strong delivery skills and focused on results</li><li>
Adapt to change</li><li>
Willing to learn and share knowledge</li><li>
Agility</li><li>
Highly focused, proactive, results orientated and self driven.</li><li>
Able to use initiative within the framework of the position &amp; its level of authority ; knows when to refer decisions to a more senior level.</li><li>
Develops good working relationships within the company, as is approachable; demonstrates intercultural adaptability and sensitivity.</li><li>
Shows integrity, tenacity, resilience and adaptability in a changing environment; is able to prioritize work according to importance &amp; level of urgency; is able to work under pressure and commit to and respect deadlines</li></ul> 
Terms of Employment<ul><li>
This full-time position does not have people management responsibility.</li></ul> 
Location
Istanbul 
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. 

null</div>

People Services Specialist

Boeing

<div>
 
 Job Description
 
 
 
 At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
 
 
 Boeing Global Services (BGS) is looking for a
 
 Customer Support Specialist
 
 to be based in
 
 Istanbul, Turkey
 
 . This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Turkey and Central Asia/Middle East countries.
 
 
 
 Position Responsibilities:
 
 
 
 
 <ul>
 <li>
 Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.
 </li>
 <li>
 Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.
 </li>
 <li>
 Responsible for customer account health and providing world class customer support.
 </li>
 <li>
 Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.
 </li>
 <li>
 Develops, prepares and delivers presentations to customers and internal organizations.
 </li>
 <li>
 Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.
 </li>
 <li>
 Uses multiple Boeing systems in a fast-paced environment.
 </li>
 <li>
 Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.
 </li>
 <li>
 Responds to customer inquiries and facilitates delivery problem resolution.
 </li>
 <li>
 Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
 </li>
 <li>
 Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.
 </li>
 <li>
 Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.
 </li>
 <li>
 Monitors and shares key performance metrics with customers and internal partners
 </li>
 <li>
 Interfaces with customers and internal Boeing resources.
 
 
 
 </li>
 </ul>
 
 Basic Qualifications (Required Skills/Experience):
 
 
 
 
 <ul>
 <li>
 Experience in the Aerospace industry
 </li>
 <li>
 Understands supply chain process
 </li>
 <li>
 Experience developing presentations for and presenting to executive leadership
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Ability to work and collaborate cross functionally across multiple organizations
 </li>
 <li>
 Eager to learn and grow
 </li>
 <li>
 Ability for minimal travel domestically and internationally
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications (Desired Skills/Experience):
 
 
 
 
 <ul>
 <li>
 SAP knowledge
 </li>
 <li>
 Engineering / Technical experience
 </li>
 <li>
 Account management, customer support experience
 
 
 
 </li>
 </ul>
 This requisition is for an international, locally hired position in Istanbul, Turkey. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Turkey law. Employment is subject to the candidate's ability to satisfy all Turkey labor and immigration formalities.
 
 
 Applications for this position will be accepted until
 
 Sept. 11, 2025
 
 
 
 
 Export Control Requirements:
 
 This is not an Export Control position.
 
 
 
 Relocation
 
 
 
 Relocation assistance is not a negotiable benefit for this position.
 
 
 
 Visa Sponsorship
 
 
 
 Employer will not sponsor applicants for employment visa status.
 
 
 
 Shift
 
 
 
 Not a Shift Worker (T&uuml;rkiye)
 
 
 
 Equal Opportunity Employer:
 
 
 
 We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
 
 
 We have teams in more than 65 countries, and each person plays a role in helping us become one of the world&rsquo;s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
</div>

Customer Support Specialist

Medsien

<div>
 Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.
 
 
 More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.
 
 
 Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate
 
 OPERATIONS SUPPORT SPECIALIST
 
 to join our team of talented and inspired colleagues in a fast-paced environment. This role is ideal for someone who thrives on solving problems, supporting both internal teams and external clients, and ensuring the smooth delivery of remote care services. You will be responsible for handling support tickets, resolving product issues, providing onboarding assistance, and providing outstanding customer service via email, chat, and video meetings.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to and resolve inbound support requests from clients and internal teams in a timely and professional manner,
 </li>
 <li>
 Triage technical or operational issues and collaborate with engineering, onboarding, or operations teams for resolution,
 </li>
 <li>
 Monitor and manage ticketing queues and ensure SLAs are met,
 </li>
 <li>
 Provide training and support during client onboarding and go-live phases,
 </li>
 <li>
 Assist with documentation, FAQs, and internal knowledge base updates,
 </li>
 <li>
 Analyze recurring issues and recommend process or product improvements,
 </li>
 <li>
 Provide hands-on support for EHR integration, Medsien dashboard usage, and patient workflow questions,
 </li>
 <li>
 Escalate complex issues appropriately and follow up to ensure resolution.
 
 
 </li>
 </ul>
 
 Qualifications / Desired Skills
 
 
 
 <ul>
 <li>
 1+ years of experience in a customer support, client success, or healthcare operations role,
 </li>
 <li>
 Strong written and verbal communication skills,
 </li>
 <li>
 Comfortable learning new software and troubleshooting technical workflows,
 </li>
 <li>
 Detail-oriented with excellent organizational skills and ability to prioritize in a fast-paced environment,
 </li>
 <li>
 Passion for improving healthcare operations and supporting clinical outcomes,
 </li>
 <li>
 Competency in computer skills,
 </li>
 <li>
 Self-starter and a Doer who can work well with individuals at all levels,
 </li>
 <li>
 Able to work with eastern or central US time zones,
 </li>
 <li>
 Perfect English skills; both written and oral
 </li>
 <li>
 Residing in Istanbul city center.
 
 
 </li>
 </ul>
 
 Benefits we offer
 
 
 
 <ul>
 <li>
 Competitive salary,
 </li>
 <li>
 Flexible vacation and PTO policies,
 </li>
 <li>
 Fully remote work opportunities,
 </li>
 <li>
 Training, mentorship, and coaching from leadership.
 
 
 </li>
 </ul>
 Please bear in mind that:
 
 
 <ul>
 <li>
 This is a permanent-term contractor job opportunity with Medsien Inc.
 </li>
 <li>
 Candidates living outside of Istanbul city center will be automatically eliminated from the process.
 </li>
 <li>
 All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.
 
 
 </li>
 </ul>
 
 Our Process
 
 
 
 We'll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.
 
 
 Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 
 Thank you for taking the time to apply for a position at Medsien!
 
 
 
 Please visit the below links for GDPR details:
 
 
 https://www.medsien.com/legal/employee-candidate-information-notice
 
 
 https://www.medsien.com/legal/employee-candidate-explicit-consent-statement
</div>

Haleon

<div><div>About the Role: 
We are seeking a hands-on and process-minded People Services Specialist to join our Turkey People Services team on a 1-year fixed term contract. In this role, you will combine day-to-day HR operational support with process analysis and redesign, helping us strengthen HR service delivery in a leaner team setup. 
 
Working closely with the People Experience Partner, HR Business Partners, Payroll, and Global People Services teams, you will:</div><ul><li>
Deliver key HR lifecycle activities</li><li>
Identify and fix broken or missing processes as well as support the mapping of stranded activities</li><li>
Remove duplication and manual effort</li><li>
Help us leverage existing systems and automation tools to work smarter 
</li></ul><div>
Key Responsibilities</div><div></div><div>
1. HR Operations Delivery</div><ul><li>
Deliver accurate and timely support for all employee lifecycle activities, including onboarding, offboarding, employee changes, benefits administration, payroll inputs, and employee data management in Workday.</li><li>
Management of HR operational tasks in ServiceNow and Workday; acting as the single point of contact for the business and escalating to Tier 2 &amp; 3 SMEs, 3rd Party HR service providers &amp; CoEs to ensure timely resolution to meet agreed service level agreements.</li><li>
Maintain accurate employee records in compliance with data privacy and local labor laws.</li><li>
Support employees and managers across full employee lifecycle providing advisory (&ldquo;how do I?&rdquo;) and coaching support on HR procedures (process &amp; policy) covering key complex processes.</li><li>
Maintain clear and professional communication with employees, managers, Tier 2 &amp; 3 Specialists and other stakeholders throughout the case resolution process.</li><li>
Stay updated on relevant People Services policies, procedures and regulatory requirements to ensure accurate and up-to-date support for employees and compliance with standards.</li></ul><div>
2. Process Analysis &amp; Improvement</div><ul><li>
Perform Audits (peer reviews) aligned with the Quality Framework designed for the location, ensuring service quality and identifying areas for improvement in processes.</li><li>
Map and document existing HR processes in Turkey, covering all employee lifecycle and benefits administration activities from hire to retire.</li><li>
Identify stranded activities as well as broken, missing, or duplicate steps and work with stakeholders to assign clear roles and responsibilities.</li><li>
Recommend and help implement process improvements that align with global standards, compliance requirements, and best practices.</li></ul><div> 
3. Service Optimization &amp; Automation</div><ul><li>
Contribute to the continuous improvement of People Services processes, Haleon policies and service delivery through proactive feedback and participation in optimisation and automation initiatives.</li><li>
Review daily operations to find opportunities for automation and improved use of existing tools (Workday, ServiceNow, digital workflows).</li><li>
Work with the global People Services team to embed changes, track progress, and ensure sustainable adoption.</li><li>
Reduce manual, repetitive work by simplifying processes and removing unnecessary handoffs.</li></ul><div> 
4. Stakeholder Collaboration</div><ul><li>
Partner with the People Experience Partner, HRBPs, payroll, and global PS colleagues to ensure smooth service delivery.</li><li>
Support change management by creating clear process documentation, training materials, and communications for managers and employees.</li><li>
Act as a point of contact for process-related queries and troubleshooting. 
</li></ul><div>
Skills &amp; Experience Required</div><div> 
Qualifications:</div><ul><li>
1&ndash;2 years&rsquo; experience in HR Operations / People Services roles, ideally in a multinational or shared services environment</li><li>
Bachelors in Human Resources, Business Administration or similar field</li></ul><div></div><div>
Technical:</div><ul><li>
Solid understanding of HR lifecycle activities and strong knowledge and understanding of complex employee data management processes, including data maintenance and validation.</li><li>
Deep understanding of HR policies, procedures and regulatory &amp; data requirements. Understanding of local labor law in Turkey is an advantage.</li><li>
High proficiency in Workday and ticketing platforms (e.g. ServiceNow) among other HR technology with the ability to leverage tools for enhanced service delivery.</li><li>
Experience with process mapping, documentation, and improvement initiatives.</li><li>
Strong analytical skills with the ability to identify inefficiencies and recommend solutions.</li><li>
Proficiency in Turkish and English (written and spoken).</li></ul><div></div><div>
Desirable:</div><ul><li>
Exposure to automation tools, digital workflows, or Lean/Six Sigma principles.</li><li>
Experience supporting change management.</li></ul><div></div><div>
Behavioral:</div><ul><li>
Strong analytical and proactive problem-solving abilities, with an emphasis on time management and prioritization</li><li>
Ability to work independently and in a team, in a fast-paced and deadline-driven environment.</li><li>
Highly developed interpersonal skills, adept at engaging with multiple stakeholders in a collaborative manner.</li><li>
Excellent written and verbal communication skills, capable of conveying complex information clearly.</li></ul><div>
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ 
 
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. 
 
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. 
 
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.</div><div></div><div>
Accommodation Requests</div><div></div><div>
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We&rsquo;ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.</div></div>

People Services Specialist (1 Year Fixed-Term Contract)

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People Services Specialist (1 Year Fixed-Term Contract)