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staff solutions architect

ux designer workforce solutions

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
At Amazon, our mission to be earth's most customer-centric company drives everything we do. We're seeking exceptional talent to join us in shaping the future of how people discover and grow their careers at Amazon. As part of the Amazon Talent Acquisition (ATA) team, you'll have the opportunity to create solutions that support our associates and corporate employees throughout their career journeys. The ATA-UX team is dedicated to building world-class experiences, believing that exceptional customer service begins with empowered, satisfied employees.<br>
<br>
The ideal candidate thrives in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.<br>
<br>
Key job responsibilities<br>
<ul><li>Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer</li><li>Advocate for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights</li><li>Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development</li><li>Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process</li><li>Present design work to UX partners, cross-disciplinary teams, and senior leaders</li><li>Bring forward innovative ideas and solutions that raise the bar on our customer's experience</li></ul><br>
A day in the life<br>
In this design role, you'll shape the user experience across our entire talent ecosystem - from job search and interviewing to employee engagement and career development. You'll craft seamless journeys for candidates, hiring managers, interviewers, and recruiters, both external and internal to Amazon. We're looking for someone who deeply understands human needs and behaviors, translating them into innovative design solutions that serve both our people and business objectives.<br>
<br>
Drawing from customer insights, business requirements, and research data, you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders and senior leadership.</div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>2+ years of design experience</li><li>Have an available online portfolio</li><li>Knowledge of mobile and web design patterns and accessibility standards</li><li>Experience with design, wire-framing, and prototyping tools</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>Experience in a highly agile environment</li><li>Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div><div>
USA, WA, Seattle</div><div>
USA, VA, Arlington</div></div></p></div><div><p><div>
Amazon Design</div></p></div></ul></div>

UX Designer, Workforce Solutions

<p></p><div><div><p>DESCRIPTION</p><div>
At Amazon, our mission to be earth's most customer-centric company drives everything we do. We're seeking exceptional talent to join us in shaping the future of how people discover and grow their careers at Amazon. As part of the Amazon Talent Acquisition (ATA) team, you'll have the opportunity to create solutions that support our associates and corporate employees throughout their career journeys. The ATA-UX team is dedicated to building world-class experiences, believing that exceptional customer service begins with empowered, satisfied employees.<br>
<br>
In this design role, you'll shape the user experience across our entire talent ecosystem - from job search and interviewing to employee engagement and career development. You'll craft seamless journeys for candidates, hiring managers, interviewers, and recruiters, both external and internal to Amazon. We're looking for someone who deeply understands human needs and behaviors, translating them into innovative design solutions that serve both our people and business objectives.<br>
<br>
Drawing from customer insights, business requirements, and research data, you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders and senior leadership.
<br>
<br>
The ideal candidate thrives in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.<br>
<br>
<br>
<br>
Key job responsibilities<br>
<ul><li>Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer</li><li>Advocate for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights</li><li>Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development</li><li>Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process</li><li>Present design work to UX partners, cross-disciplinary teams, and senior leaders</li><li>Bring forward innovative ideas and solutions that raise the bar on our customer's experience</li></ul></div></div><div><p><br>
BASIC QUALIFICATIONS</p><ul><li>2+ years of design experience</li><li>Have an available online portfolio</li><li>Experience with design, wire-framing, and prototyping tools</li><li>Experience in prototyping</li><li>Customer-obsessed, with experience using design research methods to uncover customer insights.</li><li>Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web, and native solution design.</li><li>Experience with pattern libraries, component repositories and accessibility guidelines.</li><li>General awareness of emerging technologies and interfaces.</li><li>Bachelor's degree in design, human-computer interaction (HCI), or similar field of study.</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>Experience in a highly agile environment</li><li>Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs</li><li>Experience creating user-centered solutions for enterprise applications, with a focus on employee-facing tools and workplace systems</li><li>Positive energy and leadership capabilities, as well as a willingness to work outside of a typical role to deliver holistic solutions to customer problems.</li><li>Excellent verbal and written communication skills.</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div><div>
USA, WA, Seattle</div><div>
USA, VA, Arlington</div></div></p></div><div><p><div>
Amazon Design</div></p></div></ul></div>

<p></p><div><div><p>DESCRIPTION</p><div>
Amazon Health is looking for a UX Designer to help shape results-driven work that inspires, motivates and educates our audience in the healthcare space. You will be a key part of a multifaceted Design team to bring our brand to life and help people find and engage with healthcare offerings to get and stay healthy.<br>
<br>
Key job responsibilities<br>
<ul><li>Design user experiences, from research and strategy to prototyping and testing.</li><li>Conduct in-depth user research through methods like interviews, usability testing, and analytics to deeply understand user needs and pain points.</li><li>Create detailed user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.</li><li>Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to ensure designs meet business requirements and technical feasibility.</li><li>Champion a user-centered design approach throughout the organization and advocate for the needs of users.</li><li>Stay up-to-date with the latest UX trends, best practices, and design tools, and apply innovative solutions to complex design problems.</li><li>Continuously evaluate and improve the overall UX of products and services through ongoing user feedback and performance analysis.</li><li>Effectively communicate design decisions and rationale to both technical and non-technical audiences.</li></ul><br>
About the team<br>
Our org's mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with the quality products and services they need to get and stay healthy.
<br>
We use design, service, and technology to change the way people think about their health. You&rsquo;ll have the opportunity to make a big impact and join our mission of building experiences that help people live better lives.<br>
<br>
#everydaybetter</div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices</li><li>4+ years of UX designer or interaction designer experience</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>Fluent in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques</li><li>Experience working in a collaborative team and working directly with developers for implementation of designs</li><li>Have strong practical knowledge of user-centered design methodologies, usability principles, web-based information architecture, and design</li><li>Able to move quickly in a fast-paced and sometimes ambiguous environment</li><li>Naturally curious and find inspiration beyond the screen; through the people you talk to, analogous experiences, and beyond</li><li>Have experience designing services and delivering UX solutions for projects of medium scope and complexity</li><li>Confidently present a strong rationale for design decisions and rely on analytics and data (including qualitative data) to shape product decisions and track the effectiveness of change</li><li>Solid written, verbal, and presentation skills</li><li>Fluent in using Figma and prototyping tools</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
USA, WA, Seattle</div></p></div><div><p><div>
Amazon Design</div></p></div></ul></div>

UX Designer, Amazon Health

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, we strive to be Earth's most customer-centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make solutions self-evident, and when they need additional help, we ensure the best possible automation and human support.<br>
<br>
You will be responsible for designing next generation experiences that enable customer service associates to efficiently resolve our customers&rsquo; issues. Many of your projects will involve developing generative AI solutions to improve the customer experience. You will help enable LLMs to author content to ensure every customer and associate gets exactly what they need, when and where they need it. Your work will provide AI assistance to help Amazon's customers receive consistent and quicker resolutions while empowering associates with the assistance they need.<br>
<br>
Key job responsibilities<br>
<ul><li>Design innovative machine learning-powered interfaces focused on customer problem-solving</li><li>Create user-centered designs incorporating telemetry data, customer feedback, and technical parameters</li><li>Develop best-in-class user interface designs, flows, and interaction models</li><li>Build lightweight prototypes and design deliverables in a fast-paced environment</li><li>Collaborate with product management, engineering, and UX teams from concept to launch</li><li>Create process flows, wireframes, and visual mockups to communicate interaction behaviors</li><li>Design UI architecture and interaction flows based on business requirements</li><li>Present design solutions to stakeholders including executives for review</li><li>Analyze interface challenges and develop measurable business-focused solutions</li><li>Partner with business teams to define use cases and high-level requirements</li><li>Translate abstract concepts into concrete, data-driven design solutions</li></ul><br>
A day in the life<br>
You are a UX Designer with strong user interface design skills and a desire to go deeply into understanding customer needs, then applying these insights to everything you do. You are able to focus on big-picture initiatives while also identifying and addressing crucial details. You are a systems-oriented thinker, who is happiest when solving ambiguous and multi-faceted problems. You love the challenge of simplifying highly technical problems in elegant ways that make customer experiences effortless and intuitive.<br>
<br>
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you&rsquo;re passionate about this role and want to make an impact on a global scale, please apply!
<br>
<br>
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:<br>
1. Medical, Dental, and Vision Coverage<br>
2. Maternity and Parental Leave Options<br>
3. Paid Time Off (PTO)<br>
4. 401(k) Plan</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>8+ years of design experience</li><li>Have an available online portfolio</li><li>Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax</li><li>Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate interactive design concepts clearly and persuasively across different audiences at varying levels of the organization</li><li>Experience working in a collaborative team and working directly with developers for implementation of designs</li><li>Fluency in best practices for design, as well as strong knowledge of usability principles and techniques</li><li>Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience</li><li>Proficiency in Figma</li><li>A relentless customer focus</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience applying scrum to visual or UX design processes</li><li>Experience with UX design of complex workflows</li><li>Experience defining and maintaining design patterns and UX standards</li><li>Ability to turn around rigorous wireframes and mockups in an iterative, agile environment</li><li>A master&rsquo;s degree in Design, Information Science, Computer Science/HCI, or a design-related discipline such cognitive psychology.</li><li>Proficiency with current web and accessibility standards</li><li>A relentless customer focus</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Senior UX Designer, Amazon Customer Service

TikTok

Design
<br><br>
TikTok Shop - Content Designer, Consumer
<br><br>
Location
<br>:
<br><br>
Seattle
<br><br>
Employment Type
<br>:
<br><br>
Regular
<br><br>
Job Code
<br>:
<br><br>
A144789
<br><br>
Responsibilities
<br><br>
About the team
<br>The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for an experienced Content Designer with e-commerce expertise to help shape UX strategies and craft content experiences that meet the needs of our users.
<br><br>
You'll actively build relationships with stakeholders including Product Management, Product Design, Brand, Marketing, Engineering, and Localization teams to create engaging experiences, and also promote content design within TikTok. You will also partner closely with Content Designers across the TikTok Shop ecosystem, and be a pivotal partner in defining our local and global content strategies.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Execute content design and UX writing for the TikTok Shop Consumer team.</li>
<li>Drive content execution for campaigns and promotions.</li>
<li>Collaborate with and influence design, product, research, and marketing teams in a fast-paced, work environment.</li>
<li>Meet and align with teams globally to drive a cohesive product narrative.</li>
<li>Lead initiatives to improve our processes and increase our ability to drive impact.</li>
<li>Craft, proofread, and edit concise, conversational product UI content.</li>
<li>Contribute to and evolve TikTok Shop's regional content, voice, and style guidelines.</li>
<li>Participate in design critiques to drive consistency and improve content quality across TikTok Shop.</li>
</ul>
Qualifications
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>1+ years of content design experience, with a portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, and product launch content.</li>
<li>Experience creating content for global audiences and working in cross-cultural environments.</li>
<li>Strong cross-team collaboration and communication skills and the ability to drive alignment with partners and stakeholders.</li>
<li>Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements.</li>
<li>Experience collaborating with Product Management, Design, Legal, Engineering, and Localization teams.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Experience in e-commerce and/or social media.</li>
<li>Experience with Figma.</li>
</ul>
Job Information
<br><br>
【For Pay Transparency】Compensation Description (Annually)
<br><br>
The base salary range for this position in the selected city is $109440 - $174800 annually.
<br><br>
​
<br><br>
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
<br><br>
​
<br><br>
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
<br><br>
​
<br><br>
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
<br><br>
​
<br><br>
<b>For Los Angeles County (unincorporated) Candidates:</b><br>
​
<br><br>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
<br><br>
​
<br><br>
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
<br><br>
​
<br><br>
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
<br><br>
​
<br><br>
3. Exercising sound judgment.
<br><br>
​
<br><br>
About TikTok
<br><br>
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
<br><br>
​
<br><br>
Why Join Us
<br><br>
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
<br><br>
​
<br><br>
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
<br><br>
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Diversity & Inclusion
<br><br>
​
<br><br>
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
<br><br>
​
<br><br>
TikTok Accommodation
<br><br>
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
<br><br>
https://tinyurl.com/RA-request

TikTok Shop - Content Designer, Consumer

karat

<div><div><h2 class="jobSectionHeader"><b>We're </b><b>Karat</b><b>, the world's largest interviewing company.</b></h2>
<p>
Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat's system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.</p></div><h2 class="jobSectionHeader"><b>
Come join our </b><b>Product</b><b> team</b></h2>
<p>
Our Product team is committed to driving forward Karat's mission to make interviews predictive, fair, and enjoyable. We are focused on providing deeper value to engineering and talent leaders, hiring managers, recruiters, candidates, and Interview Engineers.</p>
<h3 class="jobSectionHeader"><b>
What you will do</b></h3>
<p>
As Principal Product Manager for Data Products, you will lead the development of industry-defining benchmarking and analytics products that leverage the 400k+ interviews Karat has conducted to transform how companies understand and measure technical talent. Working directly with the VP of Product, you'll leverage deep customer empathy and strategic product thinking to build data products that establish Karat as the definitive measure of talent, while collaborating across engineering, data science, design, and go-to-market teams to deliver transformative solutions.</p>
<ul>
<li><b>Product Strategy &amp; Innovation: </b>Define the roadmap for data products; evaluate how we should leverage our extensive interview dataset to create industry-leading benchmarking and analytics products; collaborate with leadership to shape Karat's strategy as the definitive measure of talent in the evolving technical assessment market.</li>
<li><b>Product Development &amp; Execution:</b> Lead development of innovative data and benchmarking products; prioritize features based on customer needs and business objectives; partner with engineering, data science, and UX teams to deliver sophisticated yet intuitive analytics experiences.</li>
<li><b>Analytics &amp; Insights: </b>Transform our extensive interview dataset into actionable benchmarking products; design products that provide customers with industry insights and competitive intelligence; develop frameworks for measuring and comparing talent across roles, levels, and interview formats.</li>
<li><b>Market &amp; Customer Focus: </b>Interface with customer executives to capture critical feedback; monitor performance metrics and identify improvement opportunities; partner with Go-to-Market teams on expansion strategies; develop compelling business cases for monetizing new offerings.</li>
<li><b>Cross-Functional Leadership: </b>Collaborate with data science teams on advanced analytics methodologies; ensure seamless integration with existing customer workflows; evaluate market positioning of current offerings.</li>
</ul><h3 class="jobSectionHeader"><b>The experience you will bring</b></h3>
<ul><li>8+ years of product management experience working on B2B offerings, with demonstrated expertise in shipping external monetizable products to technical audiences</li>
<li>Demonstrated experience defining, launching, selling, and scaling successful products with proven business impact, ideally from the ground up</li>
<li>Successful experience in executive presentations, ability to communicate the business value of complex products, and gain executive buy-in</li>
<li>Strong analytical skills with experience building customer-facing analytics products</li>
<li>Demonstrated ability to work with large datasets and translate data insights into customer-facing products</li>
<li>Experience designing products that help customers understand and act on complex data relationships</li>
<li>Ability to engage with senior leaders at large enterprises on topics related to talent benchmarking, workforce analytics, and industry standards</li>
<li>Excellent communication skills; able to explain complex concepts to diverse stakeholders and lead cross-functional teams</li>
</ul>
<p><b>This position is only available to candidates residing in the following U.S. states: CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.</b></p>
<h3 class="jobSectionHeader"><b>
Immigration sponsorship is not available.</b></h3>
<p></p><h2 class="jobSectionHeader"><b>Benefits of joining Karat in the United States</b></h2>
<p>
All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We're proud of our additional offerings, and highlight some of our team's favorites below.</p>
<h3 class="jobSectionHeader"><b>
Benefits / Wellness:</b></h3>
<p><i>
Benefits are available for all full-time, U.S. employees</i></p>
<ul>
<li>Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
<ul><li><i>Medical (Regence PPO and HDHP available)</i>
<ul><li>HSA employer contribution for those enrolled in the HDHP medical plan</li>
</ul></li><li><i>Dental and Vision (Guardian)</i></li>
</ul></li><li>100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance</li>
<li>Optional Life Insurance available</li>
<li>Flexible Savings Account (Healthcare)</li>
<li>401(k) match of 4%</li>
<li>100% employer-paid mental wellness support<b> </b>via Spring Health<b> </b>for employees and eligible dependents
<ul><li>10 therapy sessions per year at no cost to employee</li>
<li>10 coaching sessions per year at no cost to employee</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Time Off:</b></h3>
<p><b><i>
U.S. Time Off Policies</i></b></p>
<ul>
<li><b><i>Vacation:</i></b><i> </i>flexible policy for salaried employees and three (3) work weeks available for hourly employees per year</li>
<li><b><i>Wellness (Sick &amp; Mental Health): </i></b>three (3) work weeks available per year</li>
<li><b><i>Karat 'No Questions Asked' Leave: </i></b>one (1) work week per calendar year</li>
<li><b><i>Other:</i></b><b> </b>Bereavement, Jury Duty, LOA, etc. available as-needed</li>
</ul>
<p><b><i>U.S. Parental Leave: </i></b><i>24 weeks</i></p>
<ul>
<li><b><i>16 weeks: </i></b><i>full-out, full pay</i></li>
<li><b><i>8 weeks: </i></b><i>&quot;Karat Phase-Back&quot; 20 hours per week, full pay</i></li>
</ul>
<p><b>U.S. Holidays</b></p>
<ul>
<li><b>U.S. Holiday Schedule available </b><b>here</b><b>: </b>10 days</li>
<li><b>Karat Summer Break: </b>5 days - July</li>
<li><b>Karat Winter Break:</b> 5 days - December</li>
</ul><p></p><div><h2 class="jobSectionHeader"><b>Additional Information</b></h2>
<p>
By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here.</p>
<h3 class="jobSectionHeader"><b>
Statement of Inclusivity</b></h3>
<p>
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.</p>
<p>
We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.</p>
<p>
If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.</p></div></div>

Principal Technical Product Manager (Data Products) (United States)

<div><div><h2 class="jobSectionHeader"><b>We're </b><b>Karat</b><b>, the world's largest interviewing company.</b></h2>
<p>
Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat's system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.</p></div><h2 class="jobSectionHeader"><b>
Come join our </b><b>Design</b><b> team</b></h2>
<p>
Our Design team is committed to creating industry-leading user experiences that help Karat deliver on its purpose of unlocking opportunity.</p>
<h3 class="jobSectionHeader"><b>
What you will do</b></h3>
<p>
As a Lead Product Designer at Karat, you'll drive major design initiatives that shape our product direction and user experience. You'll have significant cross-functional influence, setting standards and patterns that elevate our entire design practice. Your strategic thinking will impact both immediate product decisions and long-term design vision.</p>
<ul>
<li>Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges.</li>
<li>Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints.</li>
<li>Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level.</li>
<li>Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics.</li>
<li>Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team.</li>
<li>Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives.</li>
</ul><h3 class="jobSectionHeader"><b>The experience you will bring</b></h3>
<ul><li>7+ years of professional experience as a Product Designer, with demonstrated progression in scope and impact, including a portfolio showcasing strategic thinking and design leadership</li>
<li>Proven track record of driving major design initiatives that significantly impacted business outcomes, with experience establishing design processes or standards in growing organizations</li>
<li>Familiarity/experience with leveraging AI, automation, and emerging technologies in design, including creating AI-driven features with awareness of ethical considerations</li>
<li>Demonstrated ability to influence product strategy and business decisions through design expertise, including experience leading cross-functional teams and building consensus among diverse stakeholders</li>
<li>Advanced experience in user research methodologies and strategic research planning, with proven ability to balance competing priorities and make strategic trade-offs</li>
<li>Expert-level proficiency in design tools and systems with experience scaling design operations, plus a strong understanding of technical constraints and development processes</li>
<li>Proven experience mentoring and developing design talent across multiple levels, with strong communication and presentation skills for senior leadership and executive teams</li>
</ul>
<p><b>This position is only available to candidates residing in the following U.S. states: CA, CT, Washington D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, and WA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.</b></p>
<h3 class="jobSectionHeader"><b>
Immigration sponsorship is not available.</b></h3>
<p></p><h2 class="jobSectionHeader"><b>Benefits of joining Karat in the United States</b></h2>
<p>
All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We're proud of our additional offerings, and highlight some of our team's favorites below.</p>
<h3 class="jobSectionHeader"><b>
Benefits / Wellness:</b></h3>
<p><i>
Benefits are available for all full-time, U.S. employees</i></p>
<ul>
<li>Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
<ul><li><i>Medical (Regence PPO and HDHP available)</i>
<ul><li>HSA employer contribution for those enrolled in the HDHP medical plan</li>
</ul></li><li><i>Dental and Vision (Guardian)</i></li>
</ul></li><li>100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance</li>
<li>Optional Life Insurance available</li>
<li>Flexible Savings Account (Healthcare)</li>
<li>401(k) match of 4%</li>
<li>100% employer-paid mental wellness support<b> </b>via Spring Health<b> </b>for employees and eligible dependents
<ul><li>10 therapy sessions per year at no cost to employee</li>
<li>10 coaching sessions per year at no cost to employee</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Time Off:</b></h3>
<p><b><i>
U.S. Time Off Policies</i></b></p>
<ul>
<li><b><i>Vacation:</i></b><i> </i>flexible policy for salaried employees and three (3) work weeks available for hourly employees per year</li>
<li><b><i>Wellness (Sick &amp; Mental Health): </i></b>three (3) work weeks available per year</li>
<li><b><i>Karat 'No Questions Asked' Leave: </i></b>one (1) work week per calendar year</li>
<li><b><i>Other:</i></b><b> </b>Bereavement, Jury Duty, LOA, etc. available as-needed</li>
</ul>
<p><b><i>U.S. Parental Leave: </i></b><i>24 weeks</i></p>
<ul>
<li><b><i>16 weeks: </i></b><i>full-out, full pay</i></li>
<li><b><i>8 weeks: </i></b><i>&quot;Karat Phase-Back&quot; 20 hours per week, full pay</i></li>
</ul>
<p><b>U.S. Holidays</b></p>
<ul>
<li><b>U.S. Holiday Schedule available </b><b>here</b><b>: </b>10 days</li>
<li><b>Karat Summer Break: </b>5 days - July</li>
<li><b>Karat Winter Break:</b> 5 days - December</li>
</ul><p></p><div><h2 class="jobSectionHeader"><b>Additional Information</b></h2>
<p>
By applying for a position, you consent to the processing of your personal data in accordance with Karat's Employee and Contractor Privacy Notice found here.</p>
<h3 class="jobSectionHeader"><b>
Statement of Inclusivity</b></h3>
<p>
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &quot;protected categories,&quot; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.</p>
<p>
We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.</p>
<p>
If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.</p></div></div>

Lead Product Designer (United States)

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