software engineer

ai engineer

senior software engineer

platform engineer

ai software engineer

vice president of software engineering

Jefferies LLC

<div>Company
Jefferies, the global investment banking firm, has served companies and investors for almost 60 years. Headquartered in New York with its European head office in London, the firm provides clients with capital markets and financial advisory services, institutional brokerage and securities research, and asset management. Jefferies provides research and execution services in equity, fixed income, foreign exchange, and a full range of investment banking services including underwriting, merger &amp; acquisition, restructuring and recapitalisation and other advisory services, with businesses operating in the Americas, Europe and Asia.
Job Description
Global Information Security is building internal engineering capability to apply generative AI and automation across the security function. This is a senior hands-on engineering role supporting both the Security Operations Centre and the wider security domains: identity, privileged access, network and cloud security, data protection, and vulnerability management.
The position is London-anchored to provide global coverage across the APAC afternoon and Americas morning. This is an engineering role: we are looking for a software engineer who has shipped AI-backed systems in production and can own them as services.
Key Responsibilities
<ul><li>Design, build and operate AI-assisted automation services across the security function, owning them as production services with testing, monitoring, alerting, error handling and rollback.
</li><li>Deliver automation supporting security operations, including alert triage and enrichment, case summarisation, evidence collection, detection tuning, threat intelligence synthesis, and repetitive investigative workflows.
</li><li>Partner with pillar leads to deliver AI and automation capability across the wider security domains, including access review and certification support, entitlement analysis and role mining, privileged session analysis and PAM onboarding, posture finding triage, firewall and segmentation rule rationalisation, configuration drift detection, data classification and DLP event triage, and vulnerability prioritisation and contextualisation.
</li><li>Develop LLM and agent-based workflows integrated with SIEM, EDR, SOAR, IGA, PAM, CSPM, DLP, ticketing and threat intelligence platforms via supported APIs.
</li><li>Set the global AI Security and automation roadmap in partnership with the Head of Cyber Operations and pillar leads; arbitrate competing demand across domains and determine which workflows warrant automation and which do not.
</li><li>Establish engineering standards for AI-assisted tooling across the security organisation in partnership with the Head of App &amp; AI Security, covering prompt and tool-definition review, agent permission scoping, and output validation.
</li><li>Engineer guardrails as a primary requirement: least-privilege service identities, human-in-the-loop checkpoints for consequential actions, full audit logging of agent decisions, and defences against prompt injection and tool-definition poisoning.
</li><li>Build reusable platform components, shared integration patterns, evaluation harnesses, prompt and tool libraries so capability compounds across domains rather than being rebuilt for each team.
</li><li>Define and report measures of effectiveness, including analyst and engineer time recovered, cycle time, and quality and error rates.
</li><li>Mentor engineers in the Pune capability centre as automation delivery scales and document to a standard supportable by a follow-the-sun team.
</li></ul>Required Qualifications
<ul><li>8+ years professional software engineering with production ownership.
</li><li>Advanced Python, including asynchronous programming, API integration, automated testing and CI/CD.
</li><li>Demonstrated production experience building LLM-backed or agentic systems: retrieval, tool and function calling, orchestration, and evaluation or regression testing of non-deterministic outputs.
</li><li>Working knowledge of security operations tooling and workflow &mdash; SIEM, EDR, SOAR, case management, threat intelligence.
</li><li>Practical familiarity with at least two additional security domains from identity and access management, privileged access, network or cloud security, or data protection, with the demonstrated ability to learn new domains quickly.
</li><li>Cloud engineering experience (AWS or Azure), containerisation and infrastructure-as-code.
</li><li>Secure development practice: secrets management, least-privilege service identity, input validation, output encoding.
</li><li>Demonstrated delivery across multiple time zones for distributed stakeholders.
</li></ul>Preferred Qualifications
<ul><li>Financial services or comparable regulated industry experience, with working knowledge of audit, evidence and change-control requirements.
</li><li>Familiarity with agentic AI failure modes - prompt injection, tool poisoning, excessive agency - and current mitigations.
</li><li>Detection engineering exposure: detection-as-code, Sigma, MITRE ATT&amp;CK mapping.
</li><li>Hands-on experience with enterprise IGA, PAM or CSPM platforms.
</li><li>Experience transitioning vendor-managed automation to internally owned capability.
</li><li>Open-source contribution, published research or conference speaking.
</li></ul>Candidate Profile
The successful candidate will operate with significant autonomy, translating problem statements into delivered capability without a pre-defined backlog. They will hold technical authority across regional teams and pillar leads, balance competing demand from multiple security domains, and be expected to make and defend judgments about where AI is and is not appropriate in a security workflow.
#LI-JD1</div>

AI & Automation Engineering, Global Security (Vice President)

JPMorganChase

<div>JOB DESCRIPTION 
 
 
We have an opportunity to impact your career and help you push the limits of what is possible. You will help teams adopt approved AI-assisted engineering practices that improve quality, speed, and operational resilience. If you enjoy building practical agentic tools and setting strong engineering standards, you will find meaningful ownership and growth here. 
 
As an Applied AI ML Lead Engineer, Vice President in the Applied AI and Machine Learning engineering team within Asset and Wealth Management, you will enhance, build, and deliver trusted, market-leading technology products in a secure, stable, and scalable way. You will be a core technical contributor on an agile team, delivering critical technology solutions across multiple technical areas. You will help advance engineering outcomes by enabling responsible, compliant, and effective use of approved AI-assisted development practices.
Job Responsibilities<ul><li>
Drive adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes</li><li>
Establish validation standards for AI-assisted work, including secure coding, peer review, and automated testing</li><li>
Promote reuse of effective patterns across the team to improve consistency and reliability</li><li>
Apply software development lifecycle tools, including approved AI-assisted development and automation capabilities, to increase the value realized from automation</li></ul>
Required Qualifications, Capabilities, and Skills<ul><li>
Experience leading effective use of approved AI-assisted software development tools for coding, code review, test acceleration, and troubleshooting</li><li>
Ability to set team expectations for validating AI outputs for correctness, performance, and security</li><li>
Strong understanding of responsible AI use in engineering workflows, including data sensitivity, secure handling of inputs and outputs, and resiliency and security expectations</li><li>
Experience coaching engineers on safe, compliant adoption of AI-assisted practices within delivery workflows</li><li>
Knowledge of the financial services industry and its technology systems</li><li>
Proficiency in Python or an equivalent programming language</li><li>
Experience working in AWS or an equivalent cloud environment, with understanding of Terraform, EKS, and ECS</li><li>
Strong knowledge of system and application design</li><li>
Familiarity with CI/CD pipelines and software development lifecycles</li><li>
Experience with prompt engineering and retrieval-augmented generation (RAG) based architecture</li><li>
Ability to communicate with clarity and credibility across senior engineers, stakeholders, and product partners</li></ul>
Preferred Qualifications, Capabilities, and Skills<ul><li>
Experience building agentic tools and AI agents that support engineering workflows in production environments</li><li>
Experience with Airflow</li></ul>
ABOUT US
 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div><div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM
 
 
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Applied AI ML Lead Engineer, VP - Asset and Wealth Management

<div><div>Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google's Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!</div><h3 class="jobSectionHeader">
Minimum Qualifications</h3>
<ul><li>12+ years of sales leadership experience in enterprise software, cloud infrastructure, SaaS, or cybersecurity.</li>
<li>5+ years of experience as a second-line sales leader managing RVPs, AVPs, or regional sales directors across international markets.</li>
<li>Track record of leading a hyper-growth sales theatre with $50M+ ARR responsibility and achieving significant annual revenue growth.</li>
<li>Deep operational command and mastery of value-selling methodologies, specifically MEDDPICC and Command of the Message.</li>
<li>Highly professional persona with polished executive presence; exceptional written and verbal communication skills with a proven ability to deliver executive-level presentations.</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>15+ years of progressive sales leadership experience within fast-paced, hyper-growth Cloud Security or Cybersecurity environments.</li>
<li>Proven track record scaling an EMEA Theatre through major ARR milestones (e.g., scaling from $50M to $150M+ ARR).</li>
<li>Deep operational expertise across key EMEA sub-regions (UK/I, DACH, Southern Europe, Nordics, Middle East), including an intimate understanding of regional dynamics, compliance requirements, and market maturity.</li>
<li>Strong existing ecosystem of CISO, CIO, and executive-level customer relationships, alongside major EMEA channel partners and GSIs.</li>
<li>Experience partnering directly with Product and Marketing leadership to inform global product roadmap, pricing strategies, and regional point-of-view messaging.</li>
</ul><h3 class="jobSectionHeader">About the job</h3>

Wiz is looking for an established, growth-minded sales executive to join our team as Vice President, Sales EMEA. Positioned at the strategic intersection of global direction and regional execution, the VP of EMEA will set the vision and strategy leading a cross-functional team of sales leaders, account executives, and supporting functions to maximize revenue and operational excellence.

This leader will manage a team of Area Vice Presidents (AVPs) and Regional Vice Presidents (RVPs), driving scale, pipeline velocity, and market penetration across mature and emerging international territories. The VP of EMEA will align strategic priorities across cross-functional GTM teams, serve as the primary executive sponsor for key enterprise customer and partner relationships, and cultivate a high-performance, high-accountability sales culture across the Theatre.

<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Strategic Leadership &amp; GTM Execution: Translate global commercial strategy into an executable, localised EMEA go-to-market plan. Drive revenue growth and market share expansion while holding teams accountable to executing Wiz's global strategy.</li>
<li>Executive Team Management: Attract, recruit, hire, and retain top-tier sales leaders (AVPs and RVPs). Provide continuous coaching and mentorship to build strong, scalable second-line leadership structures.</li>
<li>Operational Excellence &amp; Forecasting: Maintain a rigorous operational rhythm across the Theatre. Deliver precise monthly, quarterly, and annual pipeline and revenue forecasts to executive leadership, utilizing benchmarks and metrics to track progress and impact.</li>
<li>Cross-Functional Alignment: Collaborate closely with Solutions Engineering (SEs), Customer Success, Channel &amp; Alliances, Marketing, Product, Legal, and Deal Desk to execute a unified, frictionless GTM motion across EMEA.</li>
<li>Customer &amp; Partner Sponsorship: Act as the primary Wiz executive spokesperson in the region. Build deep, lasting relationships and position value with CISO and C-suite executives at marquee enterprise accounts.</li>
<li>Cultural &amp; Organisational Scale: Foster a high-performance sales culture emphasising accountability, motivation, and continuous improvement across diverse cultural and regulatory environments.</li>
</ul><div>
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.</div></div>

VP, Sales EMEA

Barclays

<div><div>Date live: 25/08/2026
 Business Area: Chief Technology Office
 Area of Expertise: Technology
 Contract: Permanent
 Reference Code: JR-0000125259</div></div>
 <div>Join Barclays as a Senior AI Platform Engineer, where you will lead the design, delivery, and operational excellence of our enterprise AI infrastructure. You will own the engineering quality and technical direction across core platform subsystems including the AI Gateway, inference routing, guardrails, and observability - ensuring they are secure, scalable, and production-grade.
This role combines technical leadership with hands-on delivery. You will drive execution across workstreams, set engineering standards, remove blockers for the team, and coach engineers to grow their skills and autonomy.
To be successful as a Senior AI Platform Engineer, you must have the following essential skills;
<ul><li>Platform/infra architecture at enterprise scale &mdash; distributed systems, active-active, failover patterns</li>
<li>Expert Python (FastAPI/async) or Go/Java &mdash; high-throughput, low-latency production systems</li>
<li>Deep AWS/EKS/Envoy &mdash; Bedrock, IAM, Aurora, CloudFormation, GPU scheduling, multi-tenancy, service mesh (Istio), envoy</li>
<li>GenAI/Agentic AI &mdash; LangGraph/LangChain or Google ADK, MCP/A2A protocols, prompt engineering, RAG, vLLM serving</li>
</ul>Some other highly valued skills may include;
<ul><li>AI safety/guardrails &mdash; prompt injection detection, PII redaction, content filtering</li>
<li>AI security frameworks &mdash; NIST AI RMF, MITRE ATLAS, OWASP LLM Top 10</li>
<li>Envoy Proxy (xDS API, WASM filters, AI Gateway extensions)</li>
<li>Financial services background &mdash; regulatory, data residency, compliance</li>
</ul>You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
Location is London
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
<ul><li>Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.</li>
<li>Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.</li>
<li>Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.</li>
<li>Stay informed of industry technology trends and innovations and actively contribute to the organization&rsquo;s technology communities to foster a culture of technical excellence and growth.</li>
<li>Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.</li>
<li>Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.</li>
</ul>Vice President Expectations
<ul><li>To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..</li>
<li>If managing a team, they define jobs and responsibilities, planning for the department&rsquo;s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..</li>
<li>If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others..</li>
<li>OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..</li>
<li>Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.</li>
<li>Manage and mitigate risks through assessment, in support of the control and governance agenda.</li>
<li>Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.</li>
<li>Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.</li>
<li>Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.</li>
<li>Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.</li>
<li>Adopt and include the outcomes of extensive research in problem solving processes.</li>
<li>Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.</li>
</ul>All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Senior AI Platform Engineer

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 
 
 
 
 
 
 Purpose of the role
 
 
 
 To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
 
 
 
 
 
 
 Accountabilities
 
 
 <ul>
 <li>
 Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
 </li>
 <li>
 Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
 </li>
 <li>
 Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
 </li>
 <li>
 Stay informed of industry technology trends and innovations and actively contribute to the organization&rsquo;s technology communities to foster a culture of technical excellence and growth.
 </li>
 <li>
 Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
 </li>
 <li>
 Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
 </li>
 </ul>
 
 
 
 
 
 Assistant Vice President Expectations
 
 
 <ul>
 <li>
 To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
 </li>
 <li>
 Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
 </li>
 <li>
 If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.
 </li>
 <li>
 OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
 </li>
 <li>
 Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
 </li>
 <li>
 Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
 </li>
 <li>
 Take ownership for managing risk and strengthening controls in relation to the work done.
 </li>
 <li>
 Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
 </li>
 <li>
 Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
 </li>
 <li>
 Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
 </li>
 <li>
 Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
 </li>
 <li>
 Influence or convince stakeholders to achieve outcomes.
 </li>
 </ul>
 
 
 
 
 All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.
 
 
 
 
 
 
 
 
 Join Barclays as a AI Platform Engineer, where you will design and build core components of our enterprise AI infrastructure. You will own key platform subsystems, including the AI Gateway, inference routing, guardrails, and observability, delivering secure, scalable, and production-grade solutions aligned with our architectural vision.
 
 
 
 
 
 This role combines platform architecture with hands-on engineering, enabling you to drive technical delivery while mentoring junior engineers.
 
 
 
 
 
 To be successful as a AI Platform Engineer, you must have the following essential skills;
 
 <ul>
 <li>
 Cloud-native distributed systems &mdash; designing and owning platform subsystems end-to-end
 </li>
 <li>
 Extensive Python (FastAPI/asyncio) or Go/Java skills &mdash; building production APIs and microservices
 </li>
 <li>
 AWS and Kubernetes at scale &mdash; including EKS, Bedrock, IAM, RDS/Aurora, deployment strategies, and HPA
 </li>
 <li>
 GenAI and Agentic AI technologies &mdash; including LangGraph/LangChain or Google ADK, MCP/A2A, RAG pipelines, and LLM integration
 </li>
 </ul>
 
 
 
 
 Some other highly valued skills may include
 
 <ul>
 <li>
 Envoy Proxy or API gateway platforms
 </li>
 <li>
 OPA/Rego policy-as-code
 </li>
 <li>
 AI safety controls, including guardrails, prompt injection defence, and content filtering
 </li>
 <li>
 Zero Trust and identity systems, including EntraID and OAuth2/OIDC
 </li>
 </ul>
 
 
 
 
 You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
 
 
 
 
 
 Location will be London
 
</div>

AI Platform Engineer

RELX Group

<div>Would you like to shape the future of end user technology services and drive enterprise-wide transformation through AI, automation, and innovation?
Are you passionate about building high-performing global teams, delivering operational excellence, and creating exceptional colleague experiences at scale?
About our Team
Technology Infrastructure &amp; Operations (TIO) provides the technology foundation that enables Elsevier's global business. With over 400 colleagues across 15 countries, TIO manages the infrastructure, operational services and enterprise platforms that support approximately 9,000 employees worldwide.
 
 
End User Services is a key function within TIO, delivering secure, reliable and modern workplace technology while driving engineering excellence, operational resilience, AI enablement and enterprise transformation. The resource model is a combination of FTEs and trusted partner organizations augmenting our bench.
About the Role
Reporting to the Senior Vice President, Technology Infrastructure &amp; Operations, you will lead globally distributed engineering and operational teams spanning Enterprise Engineering, Network Engineering, Service Assurance and Service Delivery. You will shape the future of Elsevier's digital workplace by balancing operational excellence with innovation, driving automation, AI-enabled services, technology modernization and continuous improvement. You will also shape how the function itself operates in an AI-enabled environment, embedding AI-driven ways of working across engineering, service delivery and support teams.
Responsibilities
<ul><li>Develop and deliver the End User Services strategy and multi-year roadmap aligned to Elsevier and Technology Infrastructure &amp; Operations priorities.
</li><li>Translate strategic objectives into measurable operational outcomes, balancing transformation with operational excellence.
</li><li>Drive adoption of emerging technologies, including AI and automation, to enhance colleague experience and business performance.
</li><li>Establish governance and operating models for responsible AI adoption, balancing innovation with security, compliance and risk management.
</li><li>Lead global Engineering, Enterprise Engineering, Network Engineering, Service Assurance, Service Delivery and 24/7 TechDesk teams.
</li><li>Drive service quality, resilience, security and operational performance through robust governance, metrics and continuous improvement.
</li><li>Lead strategic initiatives across digital workplace technologies, collaboration platforms, cloud services, device management and AI-enabled solutions.
</li><li>Manage budgets, resources, investment priorities and vendor relationships to deliver sustainable business outcomes.
</li></ul>Requirements
<ul><li>Significant experience leading large-scale technology operations within a complex global organisation.
</li><li>Proven ability to develop strategy while delivering operational excellence across multiple technology disciplines.
</li><li>Strong knowledge of digital workplace technologies, cloud services, IT service management, governance and information security.
</li><li>Experience leading technology and organisational transformation, including AI-enabled capabilities.
</li><li>Strong stakeholder management, communication and influencing skills.
</li><li>Commercial and financial acumen, including budget, resource and vendor management.
</li><li>Track record of building inclusive, high-performing teams.
</li><li>Sound judgement on the practical application of AI and experience developing AI capability within organisations.
</li></ul>Other
<ul><li>Certifications: ITIL preferred
</li><li>BS Engineering/Computer Science or equivalent experience required
</li><li>Language: English (fluent). Additional languages are a plus.
</li><li>Travel: Up to 20% (domestic and international).
</li></ul>Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals&rsquo; advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. 

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .</div>

Head of End User Services

Elsevier

Explore 282+ Vice president of software engineering in London this September. Find roles across top companies and apply now to boost your career.

282 vice president of software engineering jobs In London

AI & Automation Engineering, Global Security (Vice President)

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Head of End User Services

Head of End User Services