voice process executive

Legal Capital Law Firm

Company: Legal Capital Law Firm Location: Begumpet, Hyderabad Employment Type: Full-time Experience: 0&ndash;2 years (Freshers can apply)About the Role:We are looking for a Voice Process Executive to handle inbound and outbound client calls, provide accurate information, assist in case updates, and ensure a smooth communication experience for clients of our legal firm.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally.</li><li>Provide clear information to clients regarding services and case status.</li><li>Maintain call logs and update CRM with accurate details.</li><li>Resolve basic client queries or route them to the concerned department.</li><li>Follow communication scripts, guidelines, and processes.</li><li>Ensure high levels of customer satisfaction and professionalism.</li><li>Coordinate with internal teams for follow-ups when required.</li></ul>Skills &amp; Requirements:<ul><li>Excellent communication skills in English, Hindi, and Telugu (any two preferred).</li><li>Confident voice modulation and polite telephone etiquette.</li><li>Basic computer knowledge (MS Office, email, CRM).</li><li>Ability to handle client conversations calmly and professionally.</li><li>Good listening skills and problem-solving attitude.</li><li>Willingness to work in a target-based or fast-paced environment.</li></ul>Qualification:<ul><li>Any Graduate</li><li>Experience in voice process, customer support, or telecalling is an added advantage.</li></ul>Salary:<ul><li>Competitive salary based on experience + incentives.</li></ul>How to Apply:<ul><li>Interested candidates can contact us at:</li><li>Phone: 7331114076, 9000188062, 9059988775</li><li>Email: hrcheranya.legalcapital@gmail.com , soumya.legalcapital@gmail.com</li></ul>Job Type: Full-timePay: ₹12,000.00 - ₹18,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Voice Process Executive

Ancile Technologies

Exciting Career Opportunity for Process Executives &ndash; International Voice Process (US Shift)Kolkata | Night Shift | Work From OfficeAbout the CompanyWe represent a reputed USA-based logistics and supply chain organization expanding our international operations in India. To support our U.S. recruitment and hiring programs, we are seeking confident, articulate, and customer-focused International Voice Process Executives for our Kolkata office.Role SummaryAs a Process Executive &ndash; Voice Process, you will be responsible for managing end-to-end international voice-based communication related to recruitment operations. This role requires strong English communication, professionalism, and the ability to engage candidates across multiple hiring touchpoints.Key Responsibilities<ul><li>Make outbound voice calls to prospective and shortlisted candidates for U.S. hiring programs</li><li>Handle inbound international calls with high-quality customer service standards</li><li>Effectively manage candidate engagement, follow-ups, and hiring coordination</li><li>Apply strong negotiation, persuasion, and objection-handling skills</li><li>Post, monitor, and manage job openings across job portals and recruitment platforms</li><li>Communicate with candidates via calls, emails, and chats throughout the recruitment lifecycle</li><li>Maintain accurate MIS reports, call logs, and recruitment databases</li><li>Coordinate with internal stakeholders to meet daily and weekly hiring targets</li></ul>Desired Candidate Profile<ul><li>Minimum 1 year of experience in International Voice Process / BPO / KPO</li><li>Experience in US/Overseas Recruitment, Staffing, or Hiring Process is preferred but not a constraint for the right candidate</li><li>Excellent spoken and written English communication with a neutral accent</li><li>Strong interpersonal, negotiation, and relationship management skills</li><li>Ability to work under pressure in a target-driven, fast-paced environment</li><li>Working knowledge of MS Office, Email tools, CRM systems, and Job Portals</li><li>Immediate joiners or short notice candidates preferred</li></ul>Perks &amp; Benefits<ul><li>Attractive fixed salary + performance-based incentives</li><li>Provident Fund (PF) and Health Insurance (coverage extendable to parents &amp; dependents)</li><li>Paid onboarding training and continuous skill development</li><li>Long-term career stability with a global organization</li></ul>Work Schedule<ul><li>5 Days Working (Monday to Friday)</li><li>US Night Shift</li><li>Work From Office &ndash; Kolkata only</li></ul>Transport Facility<ul><li>Company-provided drop facility (as per defined transport boundaries)</li></ul>Job LocationKolkata, West Bengal, IndiaJob Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Kolkata District, West Bengal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current CTC?</li><li>What is your expected CTC?</li><li>Why do you consider yourself to be the right fit for the job role (as per the job description)?</li></ul>Experience:<ul><li>International voice process: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Kolkata District, West Bengal (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li></ul>Work Location: In person

Customer Support Specialist

Fusion BPO Services

<div>Are you a native or fluent Hindi speaker seeking customer service jobs in Bangalore? Are you experienced in delivering exceptional service to high-value e-commerce customers? Fusion CX is looking for skilled Customer Care Executives for a domestic voice process at our Bangalore site. If you are fluent in Hindi and possess basic communication skills in English, have experience supporting high-end e-commerce clientele, and know how to turn problems into satisfaction with consultative finesse, this could be your next big move.
Whether you are searching for customer care executive jobs in Bangalore, voice process roles, or looking for e-commerce job vacancies in Bangalore, this opportunity puts you on the path to something exceptional.
<h2 class="jobSectionHeader">Job Description</h2>
Key responsibilities of a customer care executive in the E-Commerce voice process in Bangalore:
<ul><li>Provide inbound voice support to high-value e-commerce customers</li>
<li>Handle complex queries regarding orders, returns, product concerns, or premium services</li>
<li>Offer personalized, consultative support to ensure top-tier customer satisfaction</li>
<li>Deliver real-time order updates, proactive follow-ups, and escalated issue resolution</li>
<li>Display patience, active listening, and empathy while ensuring brand standards are met</li>
<li>Adhere strictly to call quality benchmarks and ensure excellent communication quality</li>
<li>Maintain documentation and CRM updates with accuracy and attention to detail</li>
<li>Demonstrate upskilled behavior in luxury customer service etiquette</li>
</ul><h2 class="jobSectionHeader">Job Requirements</h2>
Education, experience and other qualities of an ideal candidate for the customer care executive role:
<ul><li>Minimum High School pass (Class 12) or a graduate</li>
<li>Minimum 6&ndash;12 months of experience in providing voice-based support or relevant experience in a call center environment.</li>
<li>Fluent in Hindi and basic communication skills in English</li>
<li>Strong problem-solving mindset, with patience and a consultative approach</li>
<li>Demonstrated ability to deliver personalized support and adaptability</li>
</ul><h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
At Fusion CX, we don&rsquo;t just fill jobs; we build careers that reflect excellence, empathy, and elite customer care. As a Customer Care Executive in Fusion CX Bangalore supporting one of India&rsquo;s most respected e-commerce clients, you will be part of a dynamic, employee-centric culture where your growth, learning, and voice matter.
<ul><li>Be part of a premium support team trained in customer service etiquette</li>
<li>Access continuous learning, upskilling, and leadership development opportunities</li>
<li>Thrive in a workplace recognized for people-first values and strong career mobility</li>
<li>Work with diverse professionals in a fast-paced, purpose-driven environment</li>
<li>Build your future in a company that values your growth as much as your performance</li>
</ul>Looking for customer care executive jobs in Bangalore, voice process roles, or job vacancies in Bangalore&rsquo;s premium service sector? Your journey begins here. At Fusion CX Bangalore, you can enjoy competitive compensation, incentives, and growth opportunities in a diverse and inclusive workplace. Apply now and experience the difference with Fusion CX as customer care executives in Bangalore.</div>

Customer Care Executive – E-Commerce (Voice Support – Hindi) – Bangalore, India

<div>Are you looking for call center voice process jobs in Navi Mumbai or sales executive jobs in Mumbai, India? Start your sales career with Fusion CX, where passion meets performance. Are you someone who thrives in fast-paced conversations, has a persuasive spark, and enjoys making a difference with every call? At Fusion CX Mumbai, we are on the lookout for enthusiastic Sales Executives in Mumbai who are fluent in English and eager to join one of India&rsquo;s fastest-growing customer experience companies. Whether you are a fresh graduate or a young professional with up to two years of experience, this is your chance to grow your career with a people-first organization that believes in empowering talent from day one. Apply now!
<h2 class="jobSectionHeader">Job Description</h2>
About the Role
As a Sales Executive &ndash; English (Voice Process), you will be the frontline ambassador of a brand, engaging with potential customers, understanding their needs, and confidently offering tailored solutions. This role demands excellent communication skills, a sales-driven mindset, and a genuine passion for delivering top-notch service to customers.
Your Responsibilities
<ul><li>Reach out to potential customers through inbound and outbound calls or leads provided.</li>
<li>Understand customer protection needs and recommend the most suitable insurance plans for clients.</li>
<li>Clearly explain plan features, coverage, premiums, and terms &amp; conditions.</li>
<li>Address queries and objections to convert prospects into customers.</li>
<li>Maintain CRM records, follow up for renewals, and upsell opportunities.</li>
<li>Meet or exceed monthly and quarterly sales targets.</li>
</ul><h2 class="jobSectionHeader">Job Requirements</h2>
Education, experience, and skills, sales executives will require to thrive in their role in Fusion CX in Mumbai:
Education: Undergraduate, graduate, or postgraduate in any stream.
Experience: 0 months to 2 years in sales roles in a contact center environment.
Language Skills: Fluency in English (both spoken and written) is required. The associate should be Versant 5 certified.
Technical Skills: Basic Knowledge of computer usage, such as how to browse the Internet and operate applications. Knowledge of using MS Office applications like Word and Excel.
Typing skills: Typing test 22 WPM with 85% Accuracy
Location: Willingness to work from our office in Navi Mumbai.
Schedule: Availability to work 6 days a week, in fixed day shifts with rotational week-offs.
A confident, proactive, and target-oriented personality.
<h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
At Fusion CX, we don&rsquo;t just hire people, we nurture potential. As an employee-first brand, we ensure that our team members are heard, supported, and celebrated. Here is what you can expect as a sales executive in Mumbai:
<ul><li>A transparent incentive structure that rewards your performance.</li>
<li>Real-time learning, mentorship, and opportunities to level up fast.</li>
<li>A collaborative team culture built on respect, recognition, and growth.</li>
<li>Access to a secure and dynamic workplace environment at our Navi Mumbai office.</li>
<li>An inclusive culture where everyone&rsquo;s voice counts, just like yours.</li>
</ul>Apply now to take your first step into an exciting future in sales jobs in Mumbai and explore how you can grow with purpose at Fusion CX as a Sales Executive &ndash; English.</div>

Sales Executive – English (Voice Process) – Mumbai, India

Tech Mahindra

<div>
 
 
 Tech Mahindra
 
 Pune is Hiring &ndash; Voice Process &amp; Chat Support Executives
 
 
 
 (Pune Candidates Only)
 
 
 
 
 
 
 📍 Location: Yerwada Commerzone , Pune
 
 
 💼 Role: Associate &ndash; Customer Support
 
 
 🗣️ Process: International Voice &amp; Chat Support
 
 
 🕒 Shift: Rotational UK/US includes night shifts
 
 
 🎓 Eligibility: Undergraduates / Graduates
 
 
 
 
 
 🌟
 
 About Tech Mahindra
 
 
 
 
 
 
 Tech Mahindra is a leading global BPM company offering excellent career growth, professional training, and a friendly work culture.
 
 
 
 
 
 🔹
 
 Key Responsibilities
 
 
 
 
 
 
 Handle customer queries via voice and chat channels
 
 
 Provide quick, accurate, and effective solutions
 
 
 Ensure high levels of customer satisfaction and service quality
 
 
 
 
 
 📩 For More Details &amp; To Apply:
 
 
 
 
 
 
 ONLY PUNE CANDIDATE'S PREFFERED
 
 
 
 
 
 
 📞 Contact HR Prajakta:
 
 
 Share cv on - 8975328696
 
 
 
 
 
 📧 Email: prajaktayash.pawar@techmahindra.com
 
 
 
</div>

Associate

American Logistics Group

We&rsquo;re Hiring | Sales Executives &ndash; US Logistics (Mohali Office)Join our dynamic team in Mohali and be part of our growing US Logistics process!Requirements:Experience in International Calling / Voice ProcessUp to 6 months of experience in Sales or Client Handling (International Process)Excellent communication skills in EnglishWillingness to work in US Night Shifts (Monday&ndash;Friday)Location: MohaliContact: 9459570977Grow your career with a fast-paced, professional team in global logistics!Job Types: Full-time, PermanentPay: ₹16,477.70 - ₹62,504.16 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Freight broker

PropNxT

Free PlacementWe are hiring for international BPOs across MumbaiLocation: Bhayander,. Malad, Andheri, Thane, Airoli and Vikroli.Process: US UK IRL and AusSalary: 18k to 35k Plus incentives ( Depends on previous experience )Work from office onlyVoice processRotational Shift ( No pure Day shift )Eligibility: Minimum SSC with 1 year Exp or HSC or Grad Freshers are welcomeNeed excellent Communication skills ( Fluent English is must )Interested candidates kindly contact on 9136209900RegardsRaj Rajput9136209900Job Types: Full-time, Permanent, FresherPay: ₹18,000.00 - ₹40,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Customer Care Executive

Search 10000+ Voice process executive jobs near you this January. New roles added regularly across leading industries. Apply today.